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Hierapark Thermal Hotel Pamukkale

Pamukkale - Denizli · Turkey

Karahayit Mahallesi 127, 15/1View location

8.4/10Excellent382 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.2/108.2
Condition8.4/108.4
Location10.0/1010.0
Neighborhood8.4/108.4
Amenities8.4/108.4
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  • Business hotels
  • Sustainability certification
  • Hotels with spa
  • Luxury collection
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hierapark Thermal Hotel Pamukkale

The name of Hierapark II during the time of Pergamon II. The wife of Telephos, the legendary founder of Bergama, founded by Eumenes at the beginning of the 2nd century BC, comes from Amazon's queen Hiera. I mean holy at the same time.

Our hotel, which you started to operate in 2017, is still experiencing the excitement of welcoming its first guests. To introduce the natural beauties of Pamukkale and health tourism There are thermal pool, outdoor pool, indoor pool, children pool and aquapark for children.

All of our rooms are equipped with ICD screen satellite TV, bathroom with bathtub, balcony air conditioner, private safe box, telephone and telephone. The internet has been offered wirelessly in all our rooms and in all areas of our facility free of charge at 50mb. Private parking is free.

Hierapark Thermal & Spa is waiting for you for an unforgettable holiday and a healthy life.

Read more about this hotelShow less

With a stay at Hierapark Thermal & Spa Hotel, you'll be centrally located in Denizli, a 1-minute drive from Red Travertine of Karahayit and 8 minutes from Pamukkale Thermal Pools. This family-friendly hotel is 0.9 mi (1.5 km) from Pamukkale-Hierapolis and 1.9 mi (3.1 km) from Hierapolis.

Make yourself at home in one of the 104 air-conditioned rooms featuring LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Denizli? This hotel has 3014 square feet (280 square meters) of space consisting of conference space and meeting rooms.

A bus station shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM

Hotel policies

Car recommended Professional property host/manager Pets allowed Only dogs and cats are allowed Pets allowed (no fees)

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Hot springs access available from 8:30 AM to 11:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
    • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
    • A car is recommended for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 19027
  • Optional fees
    • Airport shuttle fee: EUR 30 per person (one way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Turkish

Nearby attractions

Red Travertine of Karahayit 0.6 km / 0.4 mi
Pamukkale-Hierapolis 1.5 km / 0.9 mi
Hierapolis 3.2 km / 2 mi
Hierapolis Necropolis 3.3 km / 2 mi
Roman Baths 3.9 km / 2.4 mi
Agora 4.1 km / 2.5 mi
Arch of Domitian 4.1 km / 2.5 mi
Hellenistic Theatre 4.4 km / 2.7 mi
Cleopatra Pools 4.8 km / 3 mi
Hierapolis Archaeology Museum 4.9 km / 3.1 mi
Martyrium of St Philip the Apostle 4.9 km / 3.1 mi
Temple of Apollo 4.8 km / 3 mi
Byzantine Church 4.8 km / 3 mi
Pamukkale Thermal Pools 4.9 km / 3 mi
Pluto's Gate 4.9 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2017
  • Total number of rooms: 104
  • Number of floors (main building): 9
  • Studios: 1
  • hotel
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
Show 84 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Electric kettle
  • Bikes available
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • Printer
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Fax
  • Indoor freshwater pool: 4
  • Outdoor freshwater pool: 2
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • TV lounge
  • Theatre / auditorium
  • Game room
  • Pub
  • Sauna
  • Steam bath
  • Turkish bath (hamam)
  • MassageExtra charge
  • Spa centre
  • Türkiye Sustainable Tourism Program
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Hot breakfast
  • Breakfast a la carte
  • Late riser breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Brunch
  • Buffet dinner
  • À la carte dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Half Board
  • Half board without drinks
  • Half board with non-alcoholic drinks
  • Full board
  • Full board without drinks
  • Picnic
  • Gala dinnerExtra charge
  • Snacks
  • Non-smoking establishment
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR QUEEN BEDSUITE • SUPERIOR QUEEN BEDSUI.QN-SU

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    SUITE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE GARDEN VIEWRoom • DELUXE GARDEN VIEWROO.DX-GV

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    Room DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE TWO BEDSTRIPLE • DELUXE TWO BEDSTPL.2B-DX

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    TRIPLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIOR • 1 Bedroom • 28 m²TPL.SU
    TRIPLE SUPERIORPhoto unavailable1 photo

    Hierapark Thermal Hotel Pamukkale

    TRIPLE SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 3–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 28 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable3 photos

    Hierapark Thermal Hotel Pamukkale

    DOUBLE SUPERIOR

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 2–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Safe
    • Living room: 1
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • CD player
    • DVD player
    • Alarm clock
    • Desk
    • Slippers
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Telephone in the bathroom
    • Game room
    • Garden
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    QUADRUPLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX-1

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU-1

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU-1

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 28 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable3 photos

    Hierapark Thermal Hotel Pamukkale

    DOUBLE DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 2–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR WITH DOUBLE BEDSUITE • SUPERIOR WITH DOUBLE BEDSUI.DB-SU

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    SUITE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXE • 1 Bedroom • 28 m²QUA.DX
    QUADRUPLE DELUXEPhoto unavailable1 photo

    Hierapark Thermal Hotel Pamukkale

    QUADRUPLE DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 4–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXE • 1 Bedroom • 28 m²TPL.DX
    TRIPLE DELUXEPhoto unavailable1 photo

    Hierapark Thermal Hotel Pamukkale

    TRIPLE DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 3–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO BEDSQUADRUPLE • DELUXE TWO BEDSQUA.2B-DX

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    QUADRUPLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR GARDEN VIEWSUITE • SUPERIOR GARDEN VIEWSUI.GV-SU

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    SUITE SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIOR • 1 Bedroom • 28 m²QUA.SU
    QUADRUPLE SUPERIORPhoto unavailable1 photo

    Hierapark Thermal Hotel Pamukkale

    QUADRUPLE SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 4–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXE • 1 Bedroom • 28 m²DUS.DX
    DOUBLE SINGLE USE DELUXEPhoto unavailable1 photo

    Hierapark Thermal Hotel Pamukkale

    DOUBLE SINGLE USE DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DX

    Room amenities

    • TV
    • Garden
    • Telephone in the bathroom
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Welcome pack
    • Slippers
    • Desk
    • Background music
    • Alarm clock
    • CD player
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Internet access
    • Radio
    • Shower: 1
    • Bathroom: 1

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIOR • 1 Bedroom • 36 m²DUS.SU
    DOUBLE SINGLE USE SUPERIORPhoto unavailable3 photos

    Hierapark Thermal Hotel Pamukkale

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Room amenities

    • Radio
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Living room: 1
    • Wake-up service
    • Safe
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • 220V power supply
    • CD player
    • Background music
    • Desk
    • Slippers
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Telephone in the bathroom
    • Garden
    • Towels and bed linen at surcharge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXEDUS.DX-1

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    DOUBLE SINGLE USE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX-1

    Photos are not available for this room type.

    Hierapark Thermal Hotel Pamukkale

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hierapark Thermal Hotel Pamukkale

8.4
Excellent
382 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.4 /10
Location
10.0 /10
Neighborhood
8.4 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Marco Giovanni
Great location and facilities
10/10
Exceptional
15 Jul 2026
Gökhan
I had a wonderful stay at this hotel. The staff were welcoming, professional, and always ready to help with a smile. The room was clean, comfortable, and well maintained throughout my stay. The food offered a good variety and everything I tried was fresh and delicious.

The hotel’s facilities were excellent, with a relaxing atmosphere and plenty of activities to enjoy.

Overall, I had a great experience and felt that the hotel offered excellent value for the price. I would definitely recommend it to anyone looking for a comfortable and enjoyable stay, and I would be happy to return in the future.
Self
10/10
Exceptional
07 Jul 2026
Jacob
Modern and tastefully decorated. A big pool, big balcony. Amazing view over the valley. It exceeded our expectation on so many levels. We will stay here again.
Family
8/10
Excellent
06 Apr 2026
Arthur
The thermal pools were fun. It made our stay. It is a large hotel and there is not much around. We had breakfast and dinner at the hotel. It was very busy and not relaxing
Partner
10/10
Exceptional
02 Mar 2026
Sian
This hotel is really beautiful. The spa facilities are basic but well priced for what you receive, all very clean and the staff were so friendly and accommodating. Food was fab, therr was so many options to choose from for both dinner and breakfast and the quality of the food was really good. We only stayed for one day and night but we had a really lovely time and would happily return .
Partner
8/10
Excellent
16 Jan 2026
Kelly
Great facilities, loved the thermal pools. Spa was excellent. Rooms were okay.
Partner
10/10
Exceptional
02 Jan 2026
Dong Jin
Big room although outdated furnitures.
The spa facilities were great. But not outstanding.
Breakfast was ok.
10/10
Exceptional
30 Dec 2025
Ahmet
Otel yeni, odalar çok güzel.
Termal havuzlar doğal olduğu için çok fazla çamurlu ve kahverengi idi.
Yemekler orta kalite, beklentiyi karşılıyor.
Misafir profili çoğunlukla 50-60 yaş üstü.
Misafirler uyarılmasına rağmen kapalı havuza bonesiz giren çoktu, saçların biriktiğini gördüm ve bir daha kapalı havuza girmedim. Misafirler sık sık uyarılmalı ve havuz günde 2-3 defa girilerek kontrol edilmeli. Tek olumsuz olay bu kapalı havuzda gördüğüm kirlilikti.
Leisure Family
10/10
Exceptional
09 Nov 2025
Natalia
We will come back)
Thank for out holidays were amazing here )
Friends_and_family Family
6/10
Pleasant
27 Oct 2025
LEO
Outdoor thermal pool is good. 5-10 drive to Pamukkale.
Room dated . No light for the desk in the suite I stayed in. Dinner is buffet only 750 t like $20 but food is poor quality. Free breakfast but I would give food 2-3 stars only. Lots of tour groups so be warned.
Leisure Friends
10/10
Exceptional
30 Sep 2025
Steven
Great facilities
10/10
Exceptional
27 Sep 2025
Jiri
Absolutely lovely 5* hotel that lived to its rating unlike some other hotels in Turkiye. The pools both normal and thermal were great, the restaurant plentiful and tasty. They have a very good masseuse from Thailand, worth every penny and more. The room is spacious and nice appointed, has a balcony and stunning views over the countryside. Bathroom was spacious too. Very close to Pamukkale. The only negative we would pick up is the size of the bed, it's a small double and the room is large enough to accommodate a proper king size bed one would expect in a 5* establishment. Aside of that, everything else was perfect and well worth the price.
10/10
Exceptional
16 Sep 2025
Kawei
Breakfast, dinner, thermal pools are all included in the price which I find to be great value for what I paid for! I highly recommend staying at Hierathermal Hotel if you’re coming to Pammukale.
Leisure Partner
8/10
Excellent
10 Sep 2025
john
unfortunately the food is expensive and horrible ! My worst meal in turkey ...it should be a crime to waste good ingredients like that
Leisure Partner
8/10
Excellent
02 Sep 2025
behrooz
The hotel rooms are clean. For dining, we had to walk over a mile to get to the village's center.
Leisure Friends
10/10
Exceptional
08 Aug 2025
Yuksel
Great place to stay in Pamukkale
Leisure Family
10/10
Exceptional
25 Jul 2025
ece
Very convenient with the family. Decent room sizes and good amenities.
Leisure
10/10
Exceptional
20 Jul 2025
Shihab
Nice hotel in the middle of nowhere. Perfect for visiting Pamukkale and Hierapolis. Excellent pools, great breakfast buffet.
10/10
Exceptional
05 Jul 2025
Imran

Great Hotel!

Very nice hotel with great location and facilities.
Everything is clean and tidy. You can easily reach all the sightseeing's in 10 mins by car or 30-40 mins by walk. They got all the thermal facilities in house, also they got 3 outdoor pools and few indoor. The outdoor big pool is super spacious with nice sun-beds and bar. The food was great both breakfast and dinner! The staff were friendly and professional. Definitely recommend this hotel.
Friends_and_family Family
2/10
Poor
05 Jun 2025
Mehmet
This is a poor hotel
Leisure Family
8/10
Excellent
26 May 2025
Peter
A bit way out but pleasant.
8/10
Excellent
05 May 2025
MIKI
The hotel is family friendly, good with indoor and outdoor pools and these pools are open until 11pm (some pools are heated so we were able to enjoy outdoor heated pool.) We enjoyed heated pool so much that we returned again the morning.
The food is ok. A lot of vegitable options but limited options for meat eaters.
Leisure Family_with_children
10/10
Exceptional
21 Mar 2025
Timothy

Visiting from US

We are a senior couple from US, and were traveling by car in Turkey. Hierapark Thermal & Spa was a very nice hotel, very comfortable and friendly staff. We enjoyed the outdoor thermal pool; very warm. Meals and bar were nice, also.
Partner
6/10
Pleasant
18 Mar 2025
Christine
The thermal water pool was relaxing and enjoyable. We stayed here after a visit to Laodicea, Hierapolis and Pamukkale from our starting point of Kusadasi (which we used as a base to visit Ephesus). The hotel does not live up to 5-star category. We had 2 rooms. The non-smoking rooms smelled like smoke, the rooms smelled very stuffy, the bathroom was very basic (more like a 2 or 3 star hotel). There was only shampoo and a conditioner that looked extremely old (it had separated in the dispenser and looked like it had not been changed in a long time). There was no shower gel or bath soap. No tissue paper (Kleenex) in the bathroom (at all) - usually these are basics in a 5-star hotel. The buffet food both at dinner and breakfast was basic too. Instead of having so many dishes, it would be best if they offered less dishes but of higher quality. The hotel had very few guests and yet they could not give us two rooms next to each other (they were in the same hall but separated by another room).
Leisure Family
2/10
Poor
10 Feb 2025
Abdelmajid
Not the cleanest hotel.
Facility is falling apart

Towels are 10 years old and have holes in them.

Spend your money elsewhere
Leisure
6/10
Pleasant
01 Nov 2024
Philip

Hot springs!

Great thermal spa & we had excellent hamam & massage.
As tourists it was interesting that mainly guests were Turkish, so it wasnt usual euro crowd
Evening food good, breakfast ok.
Live entertainment ok
Partner
10/10
Exceptional
30 Oct 2024
Luz
Not walkable to any shopping or restaurants. But very nice hotel & staff
Leisure Family
10/10
Exceptional
03 Sep 2024
Corey
We had two night here and loved the facilities and the proximity to attractions in the area. The pool and spa area was well appointed and the breakfast included was delightful.
Partner
10/10
Exceptional
30 Aug 2024
Corey
This was a great location.
Partner
10/10
Exceptional
26 Aug 2024
Imran
Great Hotel, Great Breakfast.
No Wi FI around Hotel.
Great restaurant.
Friends_and_family Family
10/10
Exceptional
03 Aug 2024
Vikas
Amazing new property, nice and helpful staff. Breakfast has so much variety. Live music and dance in the evening. Demet, Manager helped us beyond our expectations to deal with medical emergency. Highly recommend to stay.
Leisure Family
10/10
Exceptional
28 Jun 2024
Manish
Very nice property, hot steam, swimming pools, good breakfast
Leisure Family
10/10
Exceptional
07 Jun 2024
Julia
Really enjoyed our stay, friendly and helpful staff, nice food and terrific pool and thermal bathing facilities. Conveniently located close to town centre and minibus and close bus ride to Pamukkale
6/10
Pleasant
17 May 2024
Sonata
The receptionist lady was very nice. The noise from the tour groups and construction going on wasn’t very pleasant .
Leisure Friends
10/10
Exceptional
26 Apr 2024
Vlad
Everything was very good
10/10
Exceptional
25 Apr 2024
Jun
I like hot spring pool.
6/10
Pleasant
12 Apr 2024
TEJASH

Never ever recommend this hotel to anyone.

By suite bedroom had no air conditioning at all. The front desk kept on giving excuses about it. The 2nd suite room had a/c in both sitting room as well as the bedroom. Dragging our luggage to and from parking lot too was very difficult with no help from the hotel staff. For the price I paid, I should have gotten a lot better deal expected from Hotels.com
Partner
10/10
Exceptional
31 Mar 2024
Oksana
Nice place, clean and quiet, friendly staff. Very good for families with kids.
Leisure Family
10/10
Exceptional
07 Dec 2023
Chong Ghee
You need to bring along your own swim cap else you have to purchase it for 1 euro.

Dining options were not as good the food were just okay.
Leisure Friends
8/10
Excellent
28 Nov 2023
saleem
good location
Leisure Family_with_children
8/10
Excellent
27 Nov 2023
Ye
It is not the cleanest hotel room I have stayed but the evening entertainment is the best! The bellydance as well as the live music by the local artists are the best!
We booked individually but realized mostly it hosts tour groups, but it doesn't interfere with enjoying the facilities nor too crowded over breakfast and it helps with evening entertainment to have a big audience
Leisure
10/10
Exceptional
03 Oct 2023
Sylvia
Great property conveniently located near Pamukkale. We loved it and highly recommend it!
Leisure Friends
10/10
Exceptional
26 Sep 2023
Jalila

Nice hotel close to entrance to pamukkale

A last minute booking ..it is a good hotel with amenities..close to touristic atractions. Clean and nice breakfast. The reception need to learn abit of inglish and smile abit
Friends_and_family Family
4/10
Poor
20 Sep 2023
Ni
The washroom dark and old, the tower already turning black. The room doesn’t have enough light.
Leisure Partner
10/10
Exceptional
02 Sep 2023
Yucel
Great experince, great team, thank you
Leisure Family
8/10
Excellent
15 Aug 2023
Jason
Lovely hotel. Only negative is the lack of gym equipments.
10/10
Exceptional
15 Jun 2023
Luz
Excellent facilities and amenities, food is great at a very reasonable price 😍
Leisure Friends
6/10
Pleasant
28 Apr 2023
omer

Bad matress, ok food, ok cleanliness..

Their mattresses are not comfortable, spa has bug infestation, cockroches was crowling on walls, old and worned out linens was used in spa
Business
8/10
Excellent
08 Apr 2023
riaz
Not a bad hotel, very close to Pamukkale about a 6 min drive. We enjoyed the indoor heated pool which although small meant we could swim despite it being too cold in april to use outdoor pools.
The thermal spa in the hotel was nice and a unique experience. We chose this hotel as the location meant we could drive to Pamukkale in a few minutes as the hotels in town opposite were a lot more basic.
Leisure Family_with_children
10/10
Exceptional
13 Mar 2023
Wayne
Close to Pamukkale. Enjoyed the on-site hot spring pool which is included in the stay.
Leisure Family
4/10
Poor
07 Feb 2023
shanna
So the hotel itself is fine and nice enough. Although the main reason we booked this hotel was for the thermal spa facilities, massages etc.. I have to say I am very disappointed with the spa services but mainly the management. The workers themselves are innocent as they are on contract from Bali and work 28 days a month and honestly they are sweet and very kind. However the woman running the spa is not professional at all. She cheapens the experience and brings down the hotel. Unfortunately she was unable to provide a relaxing environment or service for us..it was all about the money. She changed the price a few times and we had to leave
10/10
Exceptional
13 Jan 2023
Komronbek
Nice hotel.
4/10
Poor
03 Jan 2023
EUN SANG
The hotel staff passed on the mistake made by Hotels.com to me.
In the hotel room, the cigarette butts that the previous customer had thrown away were on the floor.
I was in the bathroom in the morning, and the cleaning staff knocked twice on the door and came in without hearing my answer.
I leave with a lot of unpleasant memories.
Hey staffs. Don't blame your customers. It's not good attitude.
Friends_and_family Family
10/10
Exceptional
10 Nov 2022
Natalja
I like everything
Leisure Self
10/10
Exceptional
31 Aug 2022
Salama

Hierapark made our stay in Pamukkale great

Amazing hotel and facilities and certainly for a medium sized hotel offered exceptional service.

Pleasantly surprised and definitely competes with some of the 5* hotels found in Belek.

Great front of house staff and y the lad managing the spa facilities.

Just one minor point- waiters could smile a little more, understand they work long days but need to offer same level is service as other staff.

Would recommend to friends and family
Partner
6/10
Pleasant
27 Jul 2022
ahmed

Okay

Rooms were not ready.
Good location if you have a hired car
Many locals using pools , not reserved for Hotel guests
Breakfast and dinner average
Friends_and_family Friends
6/10
Pleasant
20 Jul 2022
Mahnaz
It was nice, close to hot springs, just too much smoking in the hotel. I believe there is no smoke free dining area?
Leisure Family
10/10
Exceptional
22 May 2022
Edith
Great location to the Pamukkale Pools. The thermal pool in the hotel was great outdoor and indoor.
Leisure Family
6/10
Pleasant
26 Oct 2021
Gerhard
Das Essen war gut. Die Matratze wahr sehr schlecht. Sehr laut, bis 23 Uhr laute Musik. Das Hotel ist in Jahre gekommen.(unbedingt Renowierung notwendig!! )
Leisure Partner
10/10
Exceptional
15 Aug 2021
Verified traveler
I really liked the thermal spa
Leisure Friends
10/10
Exceptional
08 Jun 2021
Verified traveler
The staff was amazingly helpful
Good breakfast
Included Dubner, it was ok
Quiet area, shuttle bus to pammukale 40TL/person or local minibus 5TL/person
Incredible view
Perfect
Partner
10/10
Exceptional
16 Apr 2021
Verified traveler
We arrived after a long journey to a very friendly reception. The on-site hot springs will bring us back again!
Partner
8/10
Excellent
13 Apr 2021
Milan

Moderate

Hotel is situated on the very edge of the town with an amazing valley view. The biggest advantage was the thermal pool that was amazing.
The hotel and the room were moderately clean with visible age and numerous scratches. Very basic things missing - phone number to the reception and room service menu. The personnel was welcoming but the room service was a big mess - I waited for the dinner more than 1,5 hours.
Self
2/10
Poor
09 Apr 2021
Verified traveler
The receptionist said no reservation for me when I checked in. I showed him my confirmation number, my passport, nothing helped. then after a while seeing how I struggled in trying contact with Orbitz, he said “ ohh I got you”?!! Really?? So where was my booking before?? The room facility is dirty, and seem like no one cleaned it before we checked in. The staff cannot speak English at all. I just don’t feel welcomed to be here, and definitely I will not be back
Leisure Partner
2/10
Poor
04 Apr 2021
Dr Miguel

Avoid it, useless, totally unacceptable

Such a shame, a place with good potential is being ruined by the management, staff and very bad food. A hotel should have basic service, some green tea, a vase, a pillow and some eatable food, chicken wings were served, worst than KFC, most of the breakfast were the leftovers from previous night buffet. Staff moody, room condition not good, shower slow and so forth. I travel more than 80 days per year, this place they have totally lost the plot, find another hotel
Partner
10/10
Exceptional
21 Mar 2021
Verified traveler

Exceed expectations

Everything was amazing! I definitely recommended staying here.
Friends_and_family Family
10/10
Exceptional
11 Mar 2021
Sergei

Amazing stay at Hierpark Thermal Hotel.

Amazing stay at Hierpark Thermal hotel. We loved the hotel personal - the kitchen chef and all hotel personal have done an excellent job welcoming us there and making our stay easygoing. The morning breakfasts were excellent, many of food choices presented, also the dinner were great! We extended our stay by one day and spent more time taking hot thermal baths at the hotel and spent more time visiting Pamukalle.
Partner
10/10
Exceptional
05 Mar 2021
Ahmad

Great Experience

the hotel condition is good , the staff are helpful ,breakfast and dinner as buffet were good as well.
Friends_and_family Family
10/10
Exceptional
31 Oct 2020
Levi

Great stay! Definitely would go back

Experience was amazing! We booked last minute with a great price. The outdoor thermal pool was perfect and stayed open until 12am. When we arrived at 10pm, check in was super fast, the kitchen had also closed but they let us order and delivered it to our room within 15 minutes for a very cheap price. Breakfast buffet was huge and great as well. Overall it was amazing and we would definitely go back. Thanks!
Partner
10/10
Exceptional
23 Oct 2020
Risyaf
I had a wonderful time. The hotel was clean, the thermal pool was amazing, and friendly staff. Location was close to hieropolis and pamukkale. The breakfast buffet was good too. Overall i had a good experience. And i was able to check in early to the hotel. The receptionist (i dont remember her name) was great for doing that.
Partner
8/10
Excellent
07 Oct 2020
Verified traveler

Does the job for a short stay

Hotel was clean and maintained but a little soulless - felt a bit like a business hotel with nothing above and beyond necessity. The outdoor thermal spa and hammam were nice - though the indoor pools and saunas were closed (suspect due to covid) and we didn’t use the outdoor pool. We ate both breakfast and dinner in the restaurant, both served as a buffet. The food was nice enough with some good salad options but again nothing hugely special (though the Turkish delight on offer was great!) The staff in the restaurant were polite enough but there was little interaction - they had several big tour groups staying so we’re fairly busy with them. However the staff on reception were great! We had some issues with our pre-booked transfer (not booked via the hotel) and the staff were really great at trying to help us sort it, even calling the company on our behalf to speak to them in Turkish and assess the issue.
In terms of the location it is a little further away from the main pammukale entrances so you have to either get a bus or a taxi. The bus station is round the corner and cost us 7TL for two people but it took forever to get there as it’s a public bus so stopped at lots of other places. While the hotel directed us to the station they weren’t hugely helpful with details so we weren’t aware it would stop and got to the site an hour later than we wanted and getting the bus back was harder! Over all it does the job!
Partner
6/10
Pleasant
16 Sep 2020
Umberto

CAMERE IN PESSIME CONDIZIONI

Camera vecchia e che puzzava di fumo (come spesso accade in Turchia). Arredo senza senso con una mezza cucina che non serve a nulla. Asciugamani e prodotti da bagno di pessima qualità, doccia totalmente distrutta (noi avevamo la suite 3315, immagino le altre camere). Camerieri del ristorante molto svogliati e imprecisi (ci hanno detto che il ristorante chiudeva alle 23:00 invece ha chiuso alle 22:00)
Partner
10/10
Exceptional
14 Aug 2020
Jessica
Beautifully appointed hotel with spacious rooms. Suites have wrap around decks with great views of the pool & valley. Staff is very kind & helpful. Would definitely stay again.
Leisure Partner
8/10
Excellent
24 Mar 2019
Verified traveler
Near Heiroplis and Pammukale. Nice view out the window.
Leisure Family
10/10
Exceptional
23 Oct 2018
Martin
Completely splendid experience. Top breakfast with wide selection of fruits, vegetables, seeds, eggs, etc. Waiter made really good effort to make us feel welcome and provided even coffee after the bar was closed. There are several indoor and outdoor thermal pools (separated for man and women) and outside regular pool for cooling down which provide great way how to relax. Highly recommended. Probably the best hotel in the area
8/10
Excellent
01 Oct 2018
ken

Overall very good

Nice hotel about 10 minutes drive from pamukkale travertine. It is 5 min walk from karahayıt village market. The hotel is generally very good. The communal areas are very nice . The reception lobby and lounges and terraces are very nice and furnished with lovely funiture. The area around the pool is also very nice. The dining room looks out onto the pool and there are some pool side tables where you can eat if you wish. We had breakfast and dinner. Food is ok but i would say choice could be better I would rate food 5/10.
Rooms are clean and good size. Shampoo conditioner and body wash provided. Slippers toilet paper and towels provided. Bath robe given on request. No cotton buds. Rooms attended to daily. Kettle and two cups with tea and coffee provided replenished daily. Fridge (no mini bar). NO safe box in our room which is not good.
2x 500ml bottles are given each day complimentary per room. Drinks prices were reasonable and room service prices okay. E.g burger was 18 tl in your room and sparkling water 6 tl.
The hotel has 6 pools.
The main outdoor pool is large but was cool. The outdoor thermal pool was nice and warm and has a cave effect which looks a little dark from outside but us fine when inside.
There are 4 other inside pools appx 8mx5m each 1 clear and 1 thermal for ladies only. 1 clear and 1 thermal for all.
All the pools looked well kept and clean.
Staff were helpful and most speak english. The food could be better but overall very good.
8/10
Excellent
08 Sep 2018
Lovella

Hotel stay

The hotel and facilities is good, transport link is great, staff is friendly just the language barrier. Very poor internet / wifi connection. They could also do better with breakfast, poor selection.
4/10
Poor
04 Jun 2018
Jayamurali

Our stay at Pamukkake

Very rude staff and the breakfast was totally awful
Family
10/10
Exceptional
24 May 2018
Raman

Location is really convenient, beautiful property

The hotel is located at the beautiful location with a nice building. I provides all the basic amenities. Staff is friendly and helpful.
The best part of the hotel is the type of pools like thermal indoor & outdoor pool, regular pool for adults, small seperate pool for kids with rides.
In the evening they open the pool side bar and play the music as per guests choice
6/10
Pleasant
09 May 2018
Yuet K
Location convenient to Pamukkale but otherwise nothing around.Limited English spoken at reception
Partner
6/10
Pleasant
10 Oct 2017
Verified traveler
Shuttle not available for either pickup or drop off.
Partner
10/10
Exceptional
09 Sep 2017
Erol

Beach and gourme hotel

Beautiful place, high quality foods and friendly staff. The hotel is over expectation..
10/10
Exceptional
02 Sep 2017
Verified traveler

Great new hotel

Great quiet location 10 minute drive to popular sights. Very kid friendly has different pools with slides for all ages!!
10/10
Exceptional
30 Jul 2017
Mehmet
Brand new. Best hotel in Pamukkale with great hospitality. Good for kids.
Family
10/10
Exceptional
03 Jul 2017
Verified traveler

clean, new hotel. nice personal

We have stayed 2 days with my kids. Family friendly nice hotel.
10/10
Exceptional
29 Jul 2026
Sevgi
Alles war in Ordnung. Ich kann es nur weiterempfehlen. Freundliches Personal. Pool war sehr groß und sauber. Essen war fabelhaft.
10/10
Exceptional
23 Jul 2026
Ayşenur
Otelin manzarası çok güzeldi ama otelin yemeklerı hiç taze değildi . retaurant bölümünde çeşit çok fazla ama lezzet ve tat kesınlıkle yoktu.
10/10
Exceptional
22 Jul 2026
Arsel
Termal havuzlar güzeldi.
Friends_and_family Family
10/10
Exceptional
20 Jul 2026
Oguz
God mad, super flink og hjælpsom personale og gode parkeringsmuligheder
Friends_and_family Family
10/10
Exceptional
19 Jul 2026
Gülsuna
Çok güzel ve temiz oteldi,
Personeli yardımsever ve yemekleri muhteşemdi
Herkese tavsiye ederim
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Turgut
Les chambres sont propres
Le personnel est a l'écoute et très sympa
Partner
6/10
Pleasant
06 Mar 2026
Murat
Dışardaki sıcak termalin üst tarafı küçük bir alan ,en fazla 6-7 kişi aynı anda bulunabilir. Alt taraf zaten pek kullanımlık değil sadece dekor amaçlı. İçerideki SPA bölümü yeterliydi ve kullanışlıydı.Dışardaki büyük havuz mevsimden dolayı kullanamadık ama yaz döneminde güzel olabilir.
Maalesef bulunduğumuz dönemde konaklayan misafir sayısı azdı ve personelde buna orantılı olarak oldukça yetersiz sayıda idi.Oda servisleri ,dış alandaki temizlik ve bakım eksikti. Giriş ve çıkışta valizlerinize yardım edebilecek kimse yoktu. Girişte odamızın yerini sadece tarif ettilerki burası 5 yıldızlı otel standartında olması lazımken. Odalardaki çift kişilik yataklar bugüne kadar gördüğümüz en dar ve standartın en altında olan genişlikte yataklardı ve rahat edemedik. Aslında 1.gün sonunda ayrılmayı düşündük ama ücreti girmeden peşin ödemiştik.
Akşam yemeği bankoları uygundu ve çeşitlilik yeterli idi .
Sonuç olarak memnun kalmadık ve zaruri olarak 3 günü tamamladık.
Friends_and_family Family
8/10
Excellent
05 Feb 2026
Sibel
Dışarıdaki termal havuz çok iyiydi, odalar geniş ve ferahti, temizdi, yataklar biraz rahat değildi sadece. Yemekler iyiydi.
Friends_and_family Family
6/10
Pleasant
13 Jan 2026
Ercan
Havuz bakıma ihtiyacı var. Havalandırma yetersiz. Türkçe bilen elemana ihtiyaç var. Otel revizyondayken müşteri almaları doğru değil. İnşaat ortamında tatil yapmayı kimse istemez.
Partner
8/10
Excellent
16 Nov 2025
Emine
Termal havuzu kullandık. Oldukça
keyifliydi.
Partner
8/10
Excellent
08 Nov 2025
ibrahim
oda temizliği iyiydi termal havuzu güzel ufak tefek eksiklikler olmasına rağmen memnun kaldık
Partner
6/10
Pleasant
26 Oct 2025
Daniel
Quarto limpo, opcoes de piscina otimas, so a parte da alimentaçao que nao gostamos. Pouca opçao e valor alto
Partner
10/10
Exceptional
30 Aug 2025
Norberto

Sbenitez

Genial este hotel, pasamos unos días de descanso, adicional conocimos las ruinas de hierapolis, piscinas termales
Friends_and_family Family
10/10
Exceptional
20 Aug 2025
Paolo
Very nice hotel close to Hyerapolis and Pamukkale downtown. We just stopped one night but I've seen very nice thermae and pools. Only four stars for the staff because, in five people we tried to talk to, only one spoke a decent English.
10/10
Exceptional
31 Jul 2025
Huseyin
Ruime kamer,personeel was vriendelijk
Leisure Family

Location & surroundings

Hierapark Thermal Hotel Pamukkale
Karahayit Mahallesi 127, 15/1, Pamukkale, Turkey

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Hierapark Thermal Hotel Pamukkale

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