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White Heaven Hotel

Pamukkale - Denizli · Turkey

Mehmet Akif Ersoy Cadddesi No 27View location

9.4/10Excellent682 Reviews
Cleanliness9.4/109.4
Service9.6/109.6
Comfort9.4/109.4
Condition9.2/109.2
Location10.0/1010.0
Neighborhood8.6/108.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About White Heaven Hotel

Located in Pamukkale (Pamukkale City Centre), White Heaven Hotel is within a 10-minute walk of Pamukkale Natural Park and Traverter Street. This family-friendly hotel is 0. 3 mi (0. 6 km) from Pamukkale Travertine Terraces and 0. 4 mi (0. 7 km) from Hierapolis.

Enjoy recreational amenities such as an outdoor pool and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Spending a day of fun is easy with the theme park shuttle (surcharge).

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Pamukkale? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and a meeting room.

A bus station shuttle is provided at no charge (available 24 hours), and free valet parking is available onsite. For lunch or dinner, stop by teras, a restaurant that specializes in Turkish cuisine. Dining is also available at the coffee shop/café, and room service (during limited hours) is provided.

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Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 8:00 AM to 10:00 AM.

Treat yourself to a stay in one of the 21 individually decorated guestrooms, featuring heated floors and LCD televisions. Rooms have private balconies. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.

Located in Denizli (Pamukkale), Pamukkale White Heaven Suite Hotel is within a 10-minute walk of Traverter Street and Pamukkale Travertine Terraces. This family-friendly hotel is 0.4 mi (0.7 km) from Pamukkale Natural Park and 1.7 mi (2.7 km) from Hierapolis.

Make yourself at home in one of the 22 individually decorated guestrooms, featuring minibars and LCD televisions. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Car required Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 10:00 AM to 10:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • A car is required for transportation to and from this property.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 2021-20-0001
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4)
    • Airport shuttle fee per child: EUR 70 (one-way)
    • Pet fee: EUR 40 per pet, per night (maximum EUR 40 per stay)
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • A late check-out fee will be charged
    • A kitchen/kitchenette is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Japanese

    English

    Chinese (Mandarin)

    Romanian

    Turkish

Nearby attractions

Pamukkale-Hierapolis 0.1 km / 0.1 mi
Traverter Street 0.7 km / 0.4 mi
Pamukkale Travertine Terraces 0.7 km / 0.5 mi
Pamukkale Natural Park 0.8 km / 0.5 mi
Hierapolis 1.4 km / 0.8 mi
Pamukkale Thermal Pools 1.4 km / 0.9 mi
Hierapolis Archaeology Museum 1.5 km / 0.9 mi
Pluto's Gate 1.6 km / 1 mi
Cleopatra Pools 1.6 km / 1 mi
Byzantine Church 1.6 km / 1 mi
Temple of Apollo 1.8 km / 1.1 mi
Hierapolis Theatre 2.1 km / 1.3 mi
Arch of Domitian 2.4 km / 1.5 mi
Martyrium of St Philip the Apostle 2.4 km / 1.5 mi
Agora 2.5 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 22
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Wired Internet
  • Wi-fi
  • Secure parking
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • Bellboy service
Show 37 more facilities & services
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Grill/BBQ
  • Library
  • Bikes available
  • Café
  • Bar
  • Restaurant
  • Poolside snack bar
  • Banquet hall
  • Swim-up bar
  • Conference room
  • Meeting room
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Children playground
  • TV lounge
  • Game room
  • Sauna
  • Steam bath
  • Spa treatments
  • Hairdressing salon
  • Breakfast
  • Continental breakfast
  • Picnic
  • Snacks
  • Billiards
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    White Heaven Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE QUEEN BEDTRIPLE • DELUXE QUEEN BEDTPL.DX-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    White Heaven Hotel

    TRIPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    White Heaven Hotel

    FAMILY ROOM DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE POOL VIEWTRIPLE • DELUXE POOL VIEWTPL.DX-VP

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    White Heaven Hotel

    TRIPLE DELUXE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE TWO QUEEN BEDSFAMILY ROOM • DELUXE TWO QUEEN BEDSFAM.2Q-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    White Heaven Hotel

    FAMILY ROOM DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    White Heaven Hotel

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE ONE BEDROOMTWIN • DELUXE ONE BEDROOMTWN.B1-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    White Heaven Hotel

    TWIN DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE NON SMOKINGQUADRUPLE • DELUXE NON SMOKINGQUA.DX-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    White Heaven Hotel

    QUADRUPLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    White Heaven Hotel

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE KING BEDQUADRUPLE • DELUXE KING BEDQUA.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    White Heaven Hotel

    QUADRUPLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE WITH BALCONYTWIN • DELUXE WITH BALCONYTWN.BL-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    White Heaven Hotel

    TWIN DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    White Heaven Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about White Heaven Hotel

9.4
Excellent
682 Reviews
Cleanliness
9.4 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.2 /10
Location
10.0 /10
Neighborhood
8.6 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
Brad
We loved our stay at the hotel. The hotel manager was really helpful and the staff were great. The hotel is in a walking distance to dazzling white terraces carved by mineral-rich hot springs and also close the city center where you can find lots of restaurants and shopping. I definitely recommend the hotel for both short and long stays.

The Travertines: The iconic cascading carbonate pools. You must explore this brilliant white area barefoot to protect the limestone.Hierapolis
Ruins: Wander through an incredibly preserved 2,000-seat Roman theater, a massive necropolis, and ancient temples.
The Antique Pool (Cleopatra's Pool): Swim in a natural thermal pool scattered with submerged Greco-Roman columns (costs an additional ~6 EUR).
Family
4/10
Poor
23 Jun 2026
Ugur
We were not satisfied with the food service at the hotel. The meal options were very limited, and they could not even prepare something simple like fries. For dinner, we thought we could at least have something with a glass of wine, but they did not help with that either. Instead, they suggested that we go to a restaurant outside the hotel. This negatively affected our stay, and overall we were not happy with the experience.
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Karen
This is our second time staying at White Heaven Hotel. It did not disappoint. If you are looking for an excellent place to stay while visiting Pamukale, choose this hotel.
Friends_and_family Family
10/10
Exceptional
10 Jun 2026
SAMSUDDIN
By far, this has been one of the best hospitality experiences we have ever had. We have stayed at many 5-star hotels around the world, but the level of service and personal attention here was truly exceptional.

Every detail was handled with genuine care and a personal touch, making us feel welcomed and truly valued throughout our stay. A very special mention goes to the breakfast experience — it felt incredibly personalized, almost as if it had been thoughtfully prepared especially for us each morning. That extra care and attention made a lasting impression.

Honestly, after experiencing such outstanding hospitality, it is hard to understand the negative reviews from the past — our experience was nothing short of exceptional.

A very special recognition goes to Mel, the manager, who is without a doubt one of the finest hospitality professionals we have ever encountered. His professionalism, kindness, attentiveness, and personalized service went far beyond expectations. He was incredibly accommodating and made sure every aspect of our stay was perfect.

Thank you for such a memorable experience. We will absolutely be coming back and highly recommend this place to anyone looking for outstanding hospitality and truly personalized service.
Family_with_children
4/10
Poor
08 Jun 2026
Puneet
Very rude staff.
10/10
Exceptional
29 May 2026
Esra
Öncelikle Karşılamadan uğurlamaya kadar guleryuzlu, misafirperver olan otelin sahibine ve calisanlarina çok teşekkür ederim. Ortam otantik ve ilgi çekiciydi. Odalar temiz ve bakimliydi. Kahvalti serpme kahvalti seklinde ve lezzetliydi.Çok memnun kaldık.
Friends_and_family Family
10/10
Exceptional
29 May 2026
Ronnie
Great staff. Mel was so helpful and no pressure when buying in the lobby. Very good experience.
Friends_and_family Friends
10/10
Exceptional
28 May 2026
Karim
Super good staff. Very nice.
Friends_and_family Friends
10/10
Exceptional
25 May 2026
Arturo
A clean nice hotel with super friendly staff and very close to the most important and amazing sights of Pamukkale.
Friends
10/10
Exceptional
20 May 2026
Jennie Hayden
Mel is very friendly and helpful. My room was lovely and clean. There was remodeling going on so the spa and indoor pool were not open, but based on the rest of the property they will be great when they are. The outdoor space is really charming. Also, a nice selection of Turkish crafts on the lobby. Easy walk into town and the travertines/Hieropolis - which are absolutely stunning and worth the visit plan on at least 4-5 hours.
Self
10/10
Exceptional
19 May 2026
Arnold
We stayed at the White Heaven Hotel for 2 nights in the middle of May 2026.

The Hotel manager Mel, was very helpful with advice including arranging a very late supper at a local restaurant, dropping us off and picking us up. Also the Breakfast was great, many many delicious dishes brought to our table. All the other staff very also very helpful and assisted us in every way.
Friends
10/10
Exceptional
15 May 2026
Viktor
One of the best hotels in Pamukkale. Nice and clean rooms. Extremely helpful and friendly staff. Book with confidence.
Self
10/10
Exceptional
11 May 2026
Morten
Easy parking. Staff was very polite and nice.
Partner
2/10
Poor
09 May 2026
Sanjay
Terrible staff, very rude and stubborn
Friends
10/10
Exceptional
09 May 2026
Luc
The staff were incredibly helpful and very nice. Musti, Ali and Ozzy were very attentive and friendly. We really enjoyed our stay.
Partner
10/10
Exceptional
08 May 2026
June Young
The property was exceptionally well decorated with so much Turkish charm which was designed by the owner. The owner and the staff were so accommodating and helpful with personal assistance. It was a very unique, personal and warm experience we had. The breakfast also was excellent. If I ever revisit the town again, I will definitely stay at this hotel again.
Family
10/10
Exceptional
07 May 2026
josh
Wonderful one night stay. From the moment of check in till our departure we were taken care of very well. Clean. Close to a great Chinese restaurant. Well appointed room. Comfortable beds. Really beautiful property. We would stay here again.
Partner
10/10
Exceptional
05 May 2026
Karen
The staff is very friendly and helpful, the rooms are nice, location is convenient to the travertine terraces. Highly recommend.
Friends
10/10
Exceptional
02 May 2026
Brian
Excellent hotel. Helpful staff and convenient sights and restaurants. Excellent traditional breakfast
Self
10/10
Exceptional
01 May 2026
Catherine
Owner greeted me warmly and helped with my luggage and getting settled in, made recommendations for area and checked in on me often, felt very welcomed and valued.
Self
10/10
Exceptional
17 Apr 2026
Thierry
We had a large, clean, pretty, quiet room with good bed. The staff was remarkably helpful and friendly. The breakfast was wonderful. Parking was easy and safe just in front of the hotel.
Partner
10/10
Exceptional
16 Apr 2026
Richard Robert Macfie
Wonderful caring staff
Great breakfast
Large and comfortable room
Easy to park
Fabulous stay
10/10
Exceptional
14 Apr 2026
Priscilla
Great location, beautiful property and amazing staff
Family
10/10
Exceptional
13 Apr 2026
rahul
Excellent location. Extremely good breakfast. High quality hospitality
Family_with_children
6/10
Pleasant
23 Mar 2026
Metin
Ok
Friends_and_family Family
10/10
Exceptional
31 Jan 2026
Wendy
Good
8/10
Excellent
05 Jan 2026
Di
room is very large
Leisure Friends
2/10
Poor
12 Dec 2025
Mario
The room was freezing. The ambiance was dim and depressing. Hot water was slow to arrive. An iron was requested but was unavailable. No lunch or dinner options were offered. Communication was lacking throughout the stay.
Everything you ask price-wise in euros, like I was in Europe
Definitely, I will never stay there again
Leisure Partner
10/10
Exceptional
03 Dec 2025
FELIPE
Excellent!
Partner
10/10
Exceptional
20 Nov 2025
roland
The nicest people greeted us upon arrival even offering to drop us off at top of the attraction nearby and getting us spots on the mornings air balloon ride.
Leisure Partner
10/10
Exceptional
10 Nov 2025
Barry
We had very large room with charming decor, lots of storage, and great bathroom with huge shower - plus a very pleasant terrace overlooking the fields, not the road. Beds were very comfortable. Wi-fi quality was a bit variable, but mostly worked. Staff was always available and made good recommendations for dining and visiting Hierapolis-Pamukkale, plus welcomed us with a glass of wine. Lots of parking and easy check-in; located within walking distance of the south entrance of Pamukkale and restaurants of town.
Partner
10/10
Exceptional
09 Nov 2025
Rosalinda
Rooms are very clean snd tydy. It has everything you need, I loved my room. Staff is very kind. Buffet really excelent. A cup of wine was given to us . Ali. his brother and his son made our stay very happy. The hotel looks spectacular with all the lamps hanging everywhere
Leisure Family
10/10
Exceptional
26 Oct 2025
Edward
Clean, spacious room at an affordable price. Located very near Pamukkale. I highly recommend this hotel.
Leisure Self
10/10
Exceptional
25 Oct 2025
Tariq
Hotel was very clean and very well managed. It was a very delightful stay! Thank you
Leisure Partner
8/10
Excellent
20 Oct 2025
Gonzalo
Good to sleep and move on. N restaurant other than breakfast, More a pension than an hotel.

Comfortable beds and very well located.
Leisure Partner
10/10
Exceptional
16 Oct 2025
Yew Cheng
Clean room , friendly staff
Friends_and_family Friends
10/10
Exceptional
05 Oct 2025
Nancy
Loved this hotel and would stay again. Helpful staff, excellent breakfast, wonderful views of balloons, easy location.
10/10
Exceptional
04 Oct 2025
Eduardo
Breakfast was great
Leisure Family
8/10
Excellent
27 Sep 2025
Dan
Ok
10/10
Exceptional
17 Sep 2025
Nicole
Everyone was so hospitable! Great location to see the sites. Comfortable beds, big rooms. My only suggestion would be to turn on the AC in the rooms before guests arrive. It was so hot and stuffy. It took 30 minutes to cool room down.
Leisure Family
10/10
Exceptional
07 Sep 2025
Brian

Really nice!!!

The site of the hotel is beautiful , the room are spacious , super clean and equipped with all the commodities. The staff is friendly and courteous. The Turkish breakfast was exceptional, fresh and tasty. The hotel is well situated for the travertine pools and hieropolis close by. Would definitely recommend.
Partner
10/10
Exceptional
04 Sep 2025
Rezvan
all good
8/10
Excellent
18 Aug 2025
Christy

Sweet family-run hotel

The White Heaven and Izmael (spelling?) went above and beyond for us. We were late for breakfast one morning and they made us breakfast anyway, which interrupted their family breakfast. Overall our stay was short but nice. The only small complaint we had is the air conditioning in the room is very weak compared to the high temps outside (108!). Otherwise a lovely family run hotel. Would recommend.
Friends_and_family Family
10/10
Exceptional
15 Aug 2025
Mark
Excellent property, clean and friendly service. Excellent breakfast
10/10
Exceptional
12 Aug 2025
Christian

Super accueil

Il est très rare que je trouve un hôtel aussi attentionné en offrant de la pastèque en proposant spontanément, un café, un thé ou un verre de vin, de proposer de mettre de l’eau au frais. Je précise que le petit déjeuner est ultra frais est d’une bonne qualité par rapport aux autres hôtels de Turquie.
Friends_and_family Family
10/10
Exceptional
10 Aug 2025
cliff

Great hotel

Great hotel with a delicious breakfast. Lovely, friendly staff and ver accommodating. Recommended
Friends_and_family Family
10/10
Exceptional
09 Aug 2025
FIONA
The staff are superb
Leisure Family
10/10
Exceptional
03 Aug 2025
Rachid
Les propriétaires nous ont fait sentir que nous sommes reçu au sein de leur famille. Ali est génial.
Leisure Family
10/10
Exceptional
31 Jul 2025
Jamie
Wonderful property. So convenient. Kind staff. Great pool.
Leisure Friends
10/10
Exceptional
25 Jul 2025
Iskender
cok memnun kaldık gerek konumu olsun gerek ilgi alaka olsun tatilimiz cok guzel gecti herkese tavsiye ediyorum
Friends_and_family Family
10/10
Exceptional
14 Jul 2025
Bedia
Excellent ! Vraiment parfait !
Idéalement située, déjeuner au top!
Accueil formidable et très chaleureux.
Je remercie l’équipe
Friends_and_family Family
10/10
Exceptional
08 Jul 2025
Jesse

Friendly, relaxing time

Great hotel, so friendly and helpful. Drove us to the Pamukkale pools entrance. Let us hang out at the pool all day, brought us waters and watermelon. Such great custimer service.
Partner
10/10
Exceptional
06 Jul 2025
sven
The hotel staff was very friendly. We felt like at home.
Leisure Family
10/10
Exceptional
06 Jul 2025
Enrique J

Excellent stay

This is a wonderfully kept family hotel. The service was top notch and the rooms were in great shape, all within steps of Pamukkale and Hierapolis. Great pool and breakfast.
Friends_and_family Friends
10/10
Exceptional
27 Jun 2025
john
We had the best service of our whole trip in Turkey
Th staff couldn’t do enough for us .
Best service ever
Leisure Family
10/10
Exceptional
15 Jun 2025
Joe
Staff is outstanding, always alert to what you need.
10/10
Exceptional
13 Jun 2025
M
The staff here are so welcoming. They go above and beyond. We rented a room with two queen beds but they upgraded us to a room with a queen and two twin beds (so my sons did not have to share a bed)

The first night we arrived, they checked us in and then offered us free wine, coffee, or tea. We were heading out for dinner and it looked like it was about to rain so they drove us into town for dinner (which is just a short walk away). And they said if it is raining when dinner is over for us to call them and they will pick us up.

Breakfast was so delicious and plentiful. It was a Turkish breakfast and you could ask for more of anything. The service was so quick too.

After breakfast, we wanted to go up to Hieropolis and Pamukkale travertine pools. Even though we could easily walk to the lower gate in town, the Southgate is a better entrance to start at. So one of the people at White Heaven suggested we start there and told us that they would drive us there.

The only thing I would point out is that you need to put the key in a slot in the room to keep the air conditioner on. So when you leave the room, and take the key with you, the air conditioner turns off. So it was warm in our room for a little while (we came on a hot day).

I’ve never experienced such friendly, kind and helpful hosts. That alone is worth the stay here.
Leisure Family
10/10
Exceptional
28 May 2025
Nadeem
Friendly service, clean hotel, nice swimming pool, wonderful breakfast
Leisure Friends
10/10
Exceptional
24 May 2025
cheryl

Love this hotel

Fantastic. Lovely warm people. Treated us like family.
Partner
10/10
Exceptional
24 May 2025
Jorge A
Excellent service!! Excellent hotel 🙌
Friends_and_family Family
10/10
Exceptional
21 May 2025
To a

Highly recommend for Pammukale sites

Staff all amazing and very helpful. Gave us a lovely glass of wine on arrival. Location for Pammukale sites is perfect. They even gave us a lift to the entrance which is brilliant as you can then walk downhill and exit the other entrance which is only a few minutes walk from hotel. Nice gardens, pool and superb Turkish breakfast. Excellent value.
Partner
10/10
Exceptional
17 May 2025
Giordano
Overall we had a very good and positive stay. Room was large and spacious and with a nice view.
However, few things were a little bit disappointing. One of the two complimentary water bottles was open and half empty, we asked for a replacement but it didn’t get replaced.
The room was not serviced in our 2-night stay and we were not asked whether this was needed or not.
We showed up at 9.50 for breakfast but apparently if you come later then 9.30 you don’t get served despite breakfast being until 10.
Leisure Friends
10/10
Exceptional
12 May 2025
Lale

Pleasant Stay

Most welcoming hotel and staff. Clean, pleasantly decorated and spacious. Excellent location for visiting the travertines and the ancient city of Hierapolis.
Highly recommended!
Friends_and_family Family
4/10
Poor
08 May 2025
maria mercedes
the price of the rooms are way to expensive for the quality they offer.
8/10
Excellent
04 May 2025
Isaac
friendly and offer to take us to main entrance.
Leisure Partner
10/10
Exceptional
26 Apr 2025
Michael
Friendly, helpful and courteous staff. Great location.
Leisure Partner
10/10
Exceptional
21 Apr 2025
Mary E

Awesome experience!

We thoroughly enjoyed our stay. We had a beautiful spacious room and the staff were super attentive. The welcome drink, explanation of the Hierapolis site, and then a lift to the gate was excellent service. The breakfast was huge and delicious! We were sorry we did not have more time to stay and enjoy the lovely pool area.
Partner
10/10
Exceptional
13 Apr 2025
Elyse
Very wonderful service.
Leisure Partner
10/10
Exceptional
10 Mar 2025
Verified traveler
Lovely breakfast, comfortable and spacious room, walkable to Hierapolis
Friends_and_family Friends
10/10
Exceptional
05 Mar 2025
Pooya
Everything you’re looking for is under one roof at this charming, family-owned hotel. Experience true Turkish hospitality, a warm and welcoming staff, and an excellent traditional Turkish breakfast.

Highly recommended—my family and I had a wonderful time!
Leisure
8/10
Excellent
28 Jan 2025
Thomas
Very comfortable, family-ran hotel. The hotel is overall quiet but they do host a Whirling Dervish show in the evening, so buses arrive and the foyer is set up as a shopping area - handbags, jewelry, rugs etc. We went to dinner while this was happening. Breakfast is very good with plenty of choices. We would stay again.
Leisure Partner
10/10
Exceptional
23 Jan 2025
Emad
Great staff, and very good property!
Leisure Family
8/10
Excellent
30 Dec 2024
Kimberly
Property was good. On there amenities it said there was a bar and a restaurant there were neither for supper. Overall nice place and very nice people.
Leisure
10/10
Exceptional
01 Dec 2024
Stacey
We loved this hotel and the personalized customer service. They have breakfast every morning which consists of small plates of different foods that they will refill upon request. It was very cool outside, so the pool was open however we chose not to swim because it is not heated… The location cannot be as You can see.Pamukkale from the front of the building.
Leisure Family
10/10
Exceptional
25 Nov 2024
Allan
Great staff and rooms
10/10
Exceptional
24 Nov 2024
Stephanie

Excelent

Super attentive and kind staff. They welcomed us with great care, and upon checkout, they even gave us gifts. We were also invited to a traditional city dance at the hotel, free of charge. We felt very honored. Oh, and there’s also a very cute and friendly little dog we could play with (for those who love pets).
Partner
10/10
Exceptional
17 Nov 2024
Carlos
I recently had the pleasure of staying at White Heaven Suite Hotel, a charming family-run business, and I can't recommend it enough! The customer service was exceptional, with staff going above and beyond to ensure that we had everything we needed and more.

We were pleasantly surprised with a complimentary room upgrade, which was incredibly spacious and featured a very comfortable bed—perfect for a restful night's sleep.

The Turkish breakfast offered was a delightful experience, with a variety of delicious options to choose from.

What truly stood out was the thoughtful gesture of providing towels and shampoo for our visit to Pamukkale after check-out. It’s these little details that make a big difference!

If you're looking for a place to stay in this area, White Heaven Suite Hotel is definitely the top choice.
Leisure Friends
10/10
Exceptional
16 Nov 2024
Sameer
This family-owned hotel offers a warm, homely atmosphere with a personal touch. The breakfast is truly exceptional, standing out far above what other hotels typically provide.
Leisure Family
8/10
Excellent
12 Nov 2024
Andrea
Our room had a lovely balcony and was larger than many in Turkey. Thanks for a lovely stay!
10/10
Exceptional
10 Nov 2024
Atousa
Excellent place, friendly staff. I highly recommend it. 🙂
Leisure Partner
10/10
Exceptional
05 Nov 2024
Justin
Had a day tour to Pammukale that ended up being an overnight stay and found this great hotel near the park. This was a great find and place to stay. The staff were really friendly, and offered a great traditional breakfast in the morning. Would definitely recommend staying here again.
Leisure Self
8/10
Excellent
22 Oct 2024
Nelsa
Very nice staff. Breakfast was very good.
Leisure Friends
10/10
Exceptional
22 Oct 2024
Lymarose
True Turkish hospitality. Genuinely friendly.
Leisure Family
6/10
Pleasant
21 Oct 2024
Zhihong
The stuff are kind. But the air conditioner in my room makes big noise. I can't sleep well all night. The toilet is not comfortable. The light in my room is so weak that I can barely see.
Friends_and_family Friends
10/10
Exceptional
20 Oct 2024
Gary
Hotel staff went out of their way to make our stay in Denizli an enjoyable experience. Front desk staff and other staff were very friendly and helpful. I would definitely recommend this hotel.
Leisure Partner
10/10
Exceptional
16 Oct 2024
Mostafa
The staff were very welcoming and helpful with suggestions for sightseeing and dining.
10/10
Exceptional
13 Oct 2024
Ashik
Very helpful staff. Good spacious rooms
Leisure Family_with_children
10/10
Exceptional
10 Oct 2024
Shehnaz
Its a very beautiful property and family owned. We had a great time only regret we were there for 1 night. Ridwan was so nice and kind and helpful. The middle gate is a 7 to 8 min walk from the hotel, so no need to take the car and worry about parking. Great stay would recommend it 💯.
Leisure Partner
10/10
Exceptional
08 Oct 2024
Damayanti
The hotel was very nice. But even better were the people: the staff and the hotel owner. The latter helped us with arranging transportation to the next stop. I appreciated that very much because transportation to and from Pamukkale is awkward. With that problem solved we could really enjoy the travertine terraces and the ruins of Hierapolis. He arranged a ride for us (and others) to the South Gate of the park too. Keep up the good work, White Heaven folks.
Partner
10/10
Exceptional
07 Oct 2024
Donald
Everything about this property exceeded our expectations. The quality of the property, the rooms, location were all exceptional but the most significant was the quality of the owner’s and staff. They went above and beyond to make sure we felt at home. The breakfast was extensive, a free glass of wine in the evening, and they even drove us up to the top of the entrance to the thermal pools and wouldn’t accept any payment! All in all the Best we could have hoped for.
Leisure Partner
10/10
Exceptional
05 Oct 2024
Sylvie
Very friendly staff and a great Turkish breakfast included.
Leisure Partner
10/10
Exceptional
30 Sep 2024
Ellen
Stayed one night while traveling Trukiye
Beautiful hotel with excellent service
Leisure Family
10/10
Exceptional
23 Sep 2024
Denis
Our stay at White Heaven was indeed heaven. Close to travertines, super quiet, awesome personnel, unique design, magical pool with the view and stylish rooms. We forgot there our external hard drive storage. Manager Ali helped us arrange its delivery to Ölüdeniz and we got it back in two days. Everything was just so perfect. Highly recommend this hotel.
Leisure Family
10/10
Exceptional
22 Sep 2024
Balamurugan
It was a great hotel, very beautifully decorated and most importantly the people were lovely and kind and very accommodating. Very close to lost of restaurant and also very close to pammakule. I totally recommend this place.
Partner
6/10
Pleasant
18 Sep 2024
Dung
On vacation we usually ask the hotel for local tours but this hotel we can't trust
Leisure Partner
10/10
Exceptional
18 Sep 2024
Daniel
Estuvimos solo una noche y nos encantó hospedarnos en White Heaven. El personal es muy amable y brinda un excelente servicio, fueron flexibles a nuestras peticiones, como cambiar el desayuno el día de la llegada, antes del check in, ya que en la salida no podríamos tomarlo debido a que teníamos que partir temprano. El hotel está muy bien ambientado. Si tú intención es visitar Las ruinas de Pamukkale y las cascadas de cal, caminando está a 5 minutos.
10/10
Exceptional
18 Sep 2024
Mark
Nice room . Ali the owner is very helpful and friendly. Great overnight stay when visiting the sights. Generous breakfast too.
10/10
Exceptional
13 Sep 2024
brian

Amazing

This is a lovely hotel minutes from the centre of the village. The owners are really friendly and helpful, they made sure everything was perfect. They had helpful information about the pools and hieropalis, this is an absolute gem of a place
Partner
10/10
Exceptional
04 Sep 2024
anjna

Lovely place to stay

This truly was one of the nicest hotels we have stayed at …. Not the fanciest or poshest but one where it genuinely felt like nothing was too much trouble. The lady in charge was so warm and kind… offering fruit and water on arrival, coffee after our dinner out ( which we only didn’t have as we don’t drink it late), a fridge magnet gift as we left and even arranged a lift to the south entrance of Pamakkule to make things easier for us. The breakfast was fresh and served to you. The room was large and spacious and all in all we all really enjoyed our stay here. The pool looked good but we didn’t get chance to try it out.
Friends_and_family Family
10/10
Exceptional
29 Aug 2024
John
The staff were great, very friendly for example lending us a guide book so we didn't need to buy one, giving recommendations of local restaurants and chasing after us to offer us bottles of chilled water whenever we were going out (which is important as it was very hot when we were there in August - circa 37 degrees every day).
Leisure Family

Location & surroundings

White Heaven Hotel
Mehmet Akif Ersoy Cadddesi No 27, Pamukkale, Turkey

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White Heaven Hotel

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