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Pam Thermal Hotel

Pamukkale - Denizli · Turkey

Karahayıt Mahallesi 120. Sağlık Sokak No:5/1, 1View location

8.2/10Excellent220 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.2/108.2
Condition8.2/108.2
Neighborhood8.2/108.2
Amenities8.4/108.4
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  • Business hotels
  • Sustainability certification
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Pam Thermal Hotel

Situated on a hillside in western Turkey outside of Denizli and near Karahayit, which is famous for its red thermal waters and white limestone, this spa hotel offers peace and tranquillity for the most relaxing holiday.

Rooms are modern and comfortable with air conditioning, optional WIFI, and balcony with either mountain views or sea and pool views. Guests will delight in the authentic Turkish cuisine served at the hotel restaurant, and can find tasty treats and refreshing drinks throughout the day at the snack bar.

The hotel has its own natural thermal fountain providing thermal baths and thermal mud, which is open year-round, registered by the European Thermal Springs Association and can be used for bathing and beauty treatments as well as drinking.

The spa centre, focused around these thermal waters, is also equipped with a sauna, Turkish baths, steam baths, massage rooms and hot tub rooms for hydrotherapy. A delightful place for a holiday of wellness and relaxation.

Read more about this hotelShow less

With a stay at Pam Thermal Hotel & Clinic Spa in Denizli (Pamukkale), you'll be within a 5-minute drive of Red Travertine of Karahayit and Pamukkale-Hierapolis. This family-friendly hotel is 2.2 mi (3.5 km) from Hierapolis and 2.2 mi (3.6 km) from Hierapolis Necropolis.

Make yourself at home in one of the 234 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 3827
  • Minimal age
    18
  • Spoken Language

    German

    Arabic

    English

    Indonesian

    Turkish

Nearby attractions

Red Travertine of Karahayit 0.5 km / 0.3 mi
Pamukkale-Hierapolis 1.8 km / 1.1 mi
Hierapolis 3.4 km / 2.1 mi
Hierapolis Necropolis 3.6 km / 2.2 mi
Roman Baths 4.2 km / 2.6 mi
Agora 4.4 km / 2.7 mi
Arch of Domitian 4.4 km / 2.7 mi
Hellenistic Theatre 4.7 km / 2.9 mi
Cleopatra Pools 5.2 km / 3.3 mi
Temple of Apollo 5.2 km / 3.3 mi
Byzantine Church 5.2 km / 3.3 mi
Hierapolis Archaeology Museum 5.2 km / 3.3 mi
Pamukkale Thermal Pools 5.3 km / 3.3 mi
Pluto's Gate 5.3 km / 3.3 mi
Pamukkale Natural Park 6.8 km / 4.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2010
  • Number of floors (main building): 2
  • Annexe (s): 8
  • Number of floors (annexe): 2
  • Double rooms: 218
  • Junior suites: 16
  • Suites: 2
  • Accessible rooms: 10
  • hotel
  • American Express
  • JCB
  • Diners Club
Show 86 more facilities & services
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Local and international calls
  • Transfer serviceExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Medical serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Hotel’s own bike shop/workshopExtra charge
  • Concierge
  • Sun terrace
  • Gym
  • Luggage room
  • Clothes dryer
  • Library
  • Electric kettle
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Projector
  • Printer
  • Photocopier
  • Fax
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • TV lounge
  • Nightclub
  • Sauna
  • Steam bath
  • Hot tub
  • Turkish bath (hamam)
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Türkiye Sustainable Tourism Program
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • Special dietary options
  • Early Check-inExtra charge
  • Identification card at arrival
  • Marriage certificate required for a couple to share room
  • Non-smoking establishment
  • Billiards
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Pam Thermal Hotel

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Pam Thermal Hotel

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE THREE BEDSDOUBLE • THREE BEDSDBL.3B

    Photos are not available for this room type.

    Pam Thermal Hotel

    DOUBLE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Pam Thermal Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Pam Thermal Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Pam Thermal Hotel

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    Pam Thermal Hotel

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Pam Thermal Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Pam Thermal Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Pam Thermal Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Pam Thermal Hotel

8.2
Excellent
220 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.2 /10
Neighborhood
8.2 /10
Amenities
8.4 /10
75 reviews shown
10/10
Exceptional
01 Jun 2026
Viktor
Will be back.
Self
10/10
Exceptional
28 May 2026
Viktor
The best termal water pools. Very good selection for breakfast and dinner buffet.
Self
10/10
Exceptional
22 May 2026
Viktor
The best termal pools. Very good breakfast and dinner buffet.
Self
10/10
Exceptional
24 Jan 2026
jale
Clean and silent rooms
Friends_and_family Family
10/10
Exceptional
10 Dec 2025
chan
staff, pool and spa
Leisure Partner
10/10
Exceptional
28 Nov 2025
Philippe
The room was actually very comfortable and perfectly clean, the staff curteous and efficient, and the spa extremely pleasant
Partner
10/10
Exceptional
19 Nov 2025
Mehmet
Everthing was perfect.
Self
8/10
Excellent
01 Nov 2025
CHRISTINA
This hotel turned out to be very nice. The restaurant was good, a liitle crowded around buffet. Waiters very good. Thermal pool was good, except we saw a topless woman and we had to leave. I dont know if that is allowed.
Friends_and_family Family
6/10
Pleasant
27 Oct 2025
JOHN
The hotel it’s a little bit run-down, the bathroom need renovation just ugly. Breakfast limited options. That said, is one of the best in town.
Leisure Partner
8/10
Excellent
09 Aug 2025
Bora
Comfort but room cleaning is common
10/10
Exceptional
17 May 2025
Viktor
Very nice hotel. The best in the area. One thing that could be improved is a music at the pool. There could be much softer melodies without loud vocals that would allow guests to enjoy the hotel/clinic even better.
Leisure Family
10/10
Exceptional
14 May 2025
Viktor
The best hotel in the neighbourhood with the best thermal pools.
Leisure Family
10/10
Exceptional
05 Apr 2025
Kamal
It was a wonderful stay. The hot sulfur pools are amazing. The reception and dining hall are spacious and have a beautiful view of the hot water. The dining staff are also wonderful and friendly.
8/10
Excellent
02 Apr 2025
fan
Great thermal pool.
Leisure Family
10/10
Exceptional
13 Mar 2025
Ross
Great place, staff were amazing
Leisure Family
4/10
Poor
07 Feb 2025
Verified traveler

Poor Service, No Spa, and Hot Water Issues

The overall experience was disappointing. The service was slow, and parking was a hassle—you’ll likely end up on the street since the dedicated spots are very limited. The biggest issue was the lack of hot water in the room. No action was taken, no offers or compensation were made, and it was only fixed the next day.

The spa was by far the worst experience—don’t waste your money. It’s practically nonexistent.

On the positive side, the food was decent with a good selection, and the thermal pools were nice. However, keep in mind there is no indoor pool—only an outdoor one. The indoor option is limited to thermal water.

The room itself was okay but outdated. I left feedback with the staff, but their response was indifferent—just a simple “we’re sorry” with no effort to address concerns. Wouldn’t return.
Business
8/10
Excellent
27 Jan 2025
Harun
Giriş ve çıkış işlemleri kolay ve rahattı. Çift olmamız rağmen odada iki ayrı tek yatak vardı. İlk önce sadece yatakları birbirine itip gitmek istediler. İsteğim üzerine çarşafı çift kişilik çarşafla değiştirdiler ama yorganları değiştirmediler. Açık ve kapalı termal havuz vardı. Açık termal havuz katlar halindeydi. En baştaki suyun başladığı nokta epey sıcaktı. Aşağı katlara indikçe sıcaklık azalarak gidiyordu. Kapalı havuzda jakuzi bölümünün olması iyiydi. Saunası çok küçüktü. Masaj ücretleri makul ve masaj masaj iyiydi. Restoran bölümü büyük ve yeterliydi fakat hem emek ve kahvaltı çeşidi azdı hem de yemek standları çok yetersizdi. Akşam yemeklerinde kuyruk oluşuyordu. Müzik eğlence iyiydi.

Partner
10/10
Exceptional
10 Dec 2024
Xuan
We booked the hotel for it's thermal pool. We enjoyed the hot springs in the evening and also wanted to use the pool in the morning, but was told it opens at 10am! However, when we went out for breakfast, we found guests were in pool at 8am. Not sure why the staff told us the wrong time for pool hours. Anyway, we missed the chance to enjoy the hot springs in the morning since we needed to check out after breakfast.
Leisure Family
8/10
Excellent
03 Dec 2024
Carla
This is a very nice property, the hot springs pools are the main feature and they are great, though dated. The lounge chairs are fairly old and the hot and wet sauna could be updated. The rooms are lovely and clean. The food is very American, do not have lunch or dinner there. It is a tourist town so expect a carnival feel but the site of Hierapolis is beautiful and very close. The Pamukkale travertines are pretty, though they have become so destroyed that there is only one section worth seeing and even that is not as spectacular as expected. The town is very run down, though we did have the best Manti at one of the restaurants that we’ve had so far on this trip. Overall the hotel is a good option considering the condition of many of the others, but keep you expectations low for a 5 star hotel
Business_and_leisure Self
10/10
Exceptional
26 Nov 2024
Fiona
Great thermal pools on site. We had a lovely 2 nights here, wish we could have stayed for longer. Good nutritious food served at breakfast and dinner. Amazing value for the experience.
Leisure Partner
8/10
Excellent
09 Nov 2024
Janice Elizabeth

Lovely hotel food could have been better not much

Great hotel loved thermal spa
Partner
10/10
Exceptional
20 Aug 2024
Lale
Very friendly staff. Great pool/spa facilities. Overall wonderful stay and would be back again
Leisure Friends
10/10
Exceptional
03 Aug 2024
Eren
Loved the mud bath and thermal pools, but wish they were open later! Friendly staff and a nice room. Overall great stay :)
Leisure Partner
10/10
Exceptional
30 Jul 2024
Ahmet
clean property with great pools and service.
Leisure Family_with_children
10/10
Exceptional
25 Jul 2024
Enkhmurun
It was quiet and maintained well property.
Leisure Family
10/10
Exceptional
19 Jun 2024
Alireza

Family friendly good for Holiday

We had a great time with family at Pam Hotel, so many options when it comes to food, salads, and sweets. Rooms were comfortable and the stuff were really friendly.
Friends_and_family Family
10/10
Exceptional
07 Jun 2024
margo

Pam thermal hotel

The hotel was just lovely. The staff are attentive and pleasant. The thermal springs are amazing. The beds so comfortable.
The food plentiful and tasty. A special mention for Elif the dessert chef, her display was both a visual and taste sensation. Looking forward to coming again Insalkah.
Friends_and_family Family
10/10
Exceptional
28 Jan 2024
John
One of the best hotel stays we had this trip to Turkey. I strongly recommend you stay here. The staff are so friendly and helpful
Leisure Family
10/10
Exceptional
26 Apr 2023
Alexander
I very like location and everything was excellent. I want to make reservation for October 2023 but Orbits has no opening
Leisure
10/10
Exceptional
20 Apr 2023
Ren

Nice hotel

The hot spring is the most worth to enjoy.
Friends_and_family Family
10/10
Exceptional
09 Apr 2023
Ren

Worth staying

Nice place to stay and the hot spring is super. Half board saves us trouble in finding dinner place
Friends_and_family Family
10/10
Exceptional
08 Apr 2023
William
Great resort, will strongly recommend.
Leisure Friends
10/10
Exceptional
17 Sep 2022
leilei
Bellboy is so friendly and helpful!
Leisure Friends
4/10
Poor
07 Aug 2022
Monil

Old - Needs Updates

The thermal pool was good, however the rooms are old some with stains. The shower and other services are all out of date.

The food was not good.
Friends_and_family Family
10/10
Exceptional
22 Jul 2022
Jawda
Friendly staff I mean the reception nice hotel nice location
Leisure Family
6/10
Pleasant
15 Jun 2022
Sonata
The hotel seems old with the smelly rooms and filthy carpets. The overnight staying groups of tourists made a restless and sleepless nights to the people staying in the rooms facing the pools. The rooms facing the garden side has a 6 o’clock morning wake up call with the draging suitcases , idling buses and shouting people.
The food is not typical 5 star hotel in Turkey. Packaged jelly and cheese for breakfast. Dinners were reasonable with lots of variety.
The biggest concern about staying at this property are overnight groups. They staying in the pools until very late, shouting from the balconies and leaving early morning. But all this could be controlled, because hotel has a beautiful grounds around the property. Just take these buses to the lot in front of hotel and let people staying at your hotel enjoy their vacation.
The big shout to the people working at the restaurant and cleaning ladies. Thank you for making our stay pleasant.
Leisure Family_with_children
2/10
Poor
26 May 2022
Asaad
The staff were mean - and stingy, once they knew I'm alone they have only included one bottle of water in the room and they wanted to charge for another. They have also charged me for the shower cap for the pool :).
They recommended a very useless tour which I paid 100 Euros for - Kaklik Cave, Salda Lake ...
Wifi was bad... they have only provided one card to open the room and asked for another one so I can keep my phone on the charger - they didn't provide claiming they have only one so I ad to go to the reception every single time to enter my room.
The only good think was the outdoors thermal pool to be fair.
Leisure Self
10/10
Exceptional
23 May 2022
Ho Yeong
The hot spring was attractive enough to relieve the fatigue of the day. Don't miss the tea time, served with light bread and tea from 4:00 PM to 5:15 PM.
Leisure Family
10/10
Exceptional
11 Apr 2022
Hae
Great place you must stay!!
Leisure Family
10/10
Exceptional
03 Dec 2021
Vadim

Clean rooms, excellent food. Hot springs water!

Clean rooms, excellent food. Hot springs water!
Partner
10/10
Exceptional
03 Dec 2021
Vadim

As usually everything is great here! Thank you!

As usually everything is great here! Thank you!
Partner
10/10
Exceptional
12 Oct 2020
Verified traveler

Nice pools

If you are reading this in the time of Covid, this place rocks as we had the pools completely to ourselves multiple times. No other reason to really stay here other than the thermal pools. If you are reading this post-Covid, congratulations on surviving and watch out for tour buses unloading metric tons of tourists to use the pools.
Partner
10/10
Exceptional
23 Nov 2019
Verified traveler
Very quiet place next to a pine park. Perfect thermal pools - inner and outers. Good dinners but poor breakfasts. Clean rooms with comfy beds. Heated swumming pool at low season. Good rehabilitation clinic.
Leisure Family
10/10
Exceptional
14 Jun 2019
Tushar

Would recommend to others

The thermal pools were amazing and very relaxing
Partner
6/10
Pleasant
23 May 2019
FM
I know it's a five-star nice hotel with great spa and service, however it all doesn't matter if they do not have a good WiFi connection. It's the first thing hotels should make sure. If I knew that, I wouldn't have booked.
Leisure Friends
10/10
Exceptional
04 May 2019
Florin

Pretty good

We stayed in an apartment, a lot of space, maybe the space can be better configured. 2 TV (why?) not locked (can use HDMI), a huge “minibar” almost empty. A huge bathroom, half empty with a huge bathtub, with massage and thermal water. 2 air conditioning, one splitter an one builded in. Toiletry where there, not so fancy, very small and we’re not replenish in 3 days. The hotel is a series of separate buildings with 3 floors, with elevator ( at least ones I see) spread around a beautiful and well maintained garden as well as the pool and mud baths area. The good part about pool, mud baths and spa is that can be used till late in the night. ( I think till 24:00). The pool is clean big and heated. The mud baths / thermal pools are hot to very hot, are looking strange, a little smelly, red/green because of thermal spring used. The staff from reception was very helpful and speak very good English. The breakfast was poor on option: 2 vegetable, 2 types of cheese , 2 types of olive, eggs... and more types of pastry/breads
Partner
10/10
Exceptional
21 Sep 2018
Verified traveler

Pam thermal hotel.

What a lovely hotel. Slightly difficult to find but sat nav does find it when entering hotel name rather than address.
Brilliant welcome and assistant had room changed as soon as he saw my wife was in a wheelchair. They provided us with a room with easier access.
Several guests in wheelchairs obviously taking advantage of the healing therapies. We would recommend this hotel to anyone and we will stay longer next time and make use of all the facilities.
2/10
Poor
04 Aug 2018
Muhammad
The rooms smell of urine. the bed sheets were infested with bugs. Dirty marks on all furniture. There were no elevators. The breakfast cutlery was broken or cracked. The gentleman making omelettes was wiping his sweat with the same hand that he was using to make the eggs without cleaning them. Overall a terrible experience. Rude staff. Absolutely no customer service. The bell boy kept cursing while carrying our luggage to the room on the first floor.
6/10
Pleasant
30 May 2018
Gerald
Pamukkale has a reputation as a prime Turkish tourist attraction and so the hotel options are endless for tourists who seldom linger here more than a day.
The larger hotels tend to be more modern and comfortable,as this one,but the great majority of guests are coach parties from abroad which leaves little scope for flexibility and the personal touch this independent tourist craves.
10/10
Exceptional
19 Jul 2026
Omar
Tökéletes volt minden ajánlom mindenkinek
Friends_and_family Family
8/10
Excellent
23 May 2026
Anneberte
Das Hotel und der spa waren gut. Nur unser Bad war zwar sauber aber in sehr alten Zustand.
Partner
8/10
Excellent
30 Apr 2026
ismail
Gece grup girişleri ve sabah çıkışlar çok gürültülü.
Partner
10/10
Exceptional
12 Apr 2026
Ugur
Çok güzel bir 🏨
8/10
Excellent
06 Apr 2026
SEDAT
Odalar fena değildi, termal su için küvete ayrıca musluk da koyulmuş. Kettle, sallama çay, hazır kahve ve su dahildi.

Termal havuzu kademe kademe ayrılmış ve istediğiniz sıcaklıktaki kısıma girebilirsiniz.

Ayrıca kapalı havuz kısmı da termale bağlı ve saunası var. Doktor balıklar da var ama ekstra ücretli.

Açık havuz da ısısı fena değildi ve çoğunlukla ayak basılabilir derinlikte, ama termalden çıkıp girmek isterseniz duş almanız gerekiyor ve duşlar maalesef soğuk akıyor.

Yemek & kahvaltı 3-4 çeşit hariç biraz hayal kırıklığıydı. Mesela açık büfe sushi kısmı gayet güzeldi, ama öteki yemekler de çok önceden hazırlandığı için mi bilmiyorum biraz soğuktu, tavuk döner vardı ama o da soğuk ve kurumuştu. Etli yemeklerde de beklenen lezzet biraz eksikti.

Tatlılarda da öyle çok öne çıkan bir lezzet bulamadım, ama sonradan gelen üstünde yarım cevizli şerbetli irmikli tatlısı fena değildi. Baklavaları denemedim.

Kahvaltıda yine 3-5 seçenek daha ön plana çıkıyor. Özellikle aşçı tarafından yeni yapılan peynirli omlet veya gözleme omlet güzeldi. 1-2 güzel peynir çeşidi vardı. Ama yine önceden hazırlandığı için mesela patates kroket bile sünger gibi olmuştu aynısı akşam yemeğinde soğan halkası için de geçerli.

Özetle, çok çeşit yemek sunmak yerine niteliğini ve lezzetini artırmalarını tavsiye ederim.
Friends_and_family Family
8/10
Excellent
24 Jan 2026
Abdullah cem
İyi
6/10
Pleasant
28 Dec 2025
Halil ibrahim
Kahvalti menusu lezzetlindegildi, Hersey dahil konaklamamizda cay bile ucretliydi,
Suya erişim kisitliydi.. Ogle yemegi icin yonlendirme yoktu ve otelin belirledikleri menu vardi.. Otel eskiydi ve termal havuzun icinden disariya suyun altindan gecerken küflü demirin altiindan gecmek otele yakismadi.
Calisanlar guleryuzluydu.. Termal havuz tatmin ediciydi..
Friends_and_family Family
6/10
Pleasant
15 Nov 2025
ERKAN
Odalar temiz personel ilgili kahvaltı akşam yemeği çeşitli ama çok vasat bir su bile paralı 5 Yıldızlı otel için yeterli değil havuzlar güzeldi.
Friends_and_family Family
2/10
Poor
06 Nov 2025
Mustafa onur
Resepsiyondaki hanımefendi çok somurtkandı, çok tavırlıydı , hareketleri hiç hoşuma gitmedi .
Friends_and_family Family
6/10
Pleasant
26 Sep 2025
EVRIM
Otelde çok gürültü vardı. Terlmale girenlerde bone yoktu. Spada görevli yoktu 20 dk bekleyip havluyu kendimiz alıp çıktık. Bölgedeki başka bir otel ile kıyasladığım için taleplerimi karşılamadı
Partner
2/10
Poor
22 Sep 2025
Hakan
Kim 5 yıldız verdi acaba?
Friends_and_family Family
10/10
Exceptional
27 Aug 2025
SENGUL AYSIN
Her şey çok güzeldi çok temizdi çok memnun kaldık
Friends_and_family Family
8/10
Excellent
14 Aug 2025
Mustafa

Hôtel familiale très sympa

Hôtel très sympa dans ce petit coin à Karahayit.
Les accès sont très faciles tant pour la piscine que pour l’eau thermal.
L’hôtel est calme, top pour un séjour en famille.
Leger bémol pour le dîner, ce n’est pas le meilleur buffet d’hôtel mais ça reste correct.
Friends_and_family Family
8/10
Excellent
16 Jun 2025
Yesim
Gayet güzel
Partner
8/10
Excellent
13 Jun 2025
emel
Tesis ormanın kenarında, sessiz, yeşil, sakin. Standart odalar yeterli büyüklükte; klima sessiz, güzel çalışıyor. Açık termal havuz gayet büyük ve içindeki sıcak su 10.00 dan geceye kadar sürekli akıyor. Sıcaklık traverten tarzı kademelendirmelerle aşamalı olmuş, çok kullanışlı. Normal havuz da büyük yeterince.
Yemekler biraz zayıf çeşit ve lezzet bakımından ancak personelin ilgisi, güleryüzü, tesisin konumu ve havuzları yemekleri telafi ediyor bence.
Partner
8/10
Excellent
05 Jun 2025
Fritz Ulrich
Hübsche Lage.
Leisure Partner
10/10
Exceptional
19 Mar 2025
Durdali Cenk
Harika deneyim, mutlu ayrıldık.
Partner
10/10
Exceptional
18 Mar 2025
füsun
Harikaydı !
Partner
10/10
Exceptional
02 Mar 2025
Ilayda
Herşey çok iyidi ancak akşam çocuk dışarıda oynayan çocuk seslerinden uyuyamadık
Partner
8/10
Excellent
17 Jan 2025
Hatice
Otel genel anlamda iyi, sessiz rahat.Fakat genel olarak biraz bakıma yenilenmeye ihtiyacı var.Odadaki ısıtma sistemi biraz gürültülü çalışıyor.Temizlik iyi hiç bir olumsuzluk yasamadık.Çalışanlar ilgili güler yüzlü yardım sever .Televizyon gorüntüsü net değil.Bizim için çok sorun değil , yine gitmeyi düşünüyoruz
Beş yıldızlı otele göre yemekler ve özellikle tatlılar daha iyi olabilir.Aç kalmıyorsunuz gayet doyuyorsunuz sadece tavsiye
Partner
10/10
Exceptional
12 Jan 2025
yusuke
期待以上!温泉が素晴らしい。温泉好きには是非オススメ。
Leisure Family
10/10
Exceptional
10 Jan 2025
Marcel

Schönster Wellness Pool weltweit

Traumhafte Poollandschaft. Ein schönerer Pool in der Natur kenn ich nicht. Hotel mit super wellness Angebot, gutem Essen und vor allem sehr aufmerksamen Personal im Restaurant. Komme seit Jahren mehrmals pro Jahr hierher und immer wieder gerne. Einzig das Internet dürfte etwas schneller sein. Zimmer sind sehr sauber und schön, Matratze weich, jedoch nur 80cm breit. Die Anlage ist schön und unweit von Pamukkkale entfernt. Für mich das schönste und beste Hotel in der Türkei.
Partner
10/10
Exceptional
05 Dec 2024
Gökhan

Memnun kaldım

Ana yemekler biraz daha çeşitlendirilebilir. Personel cok ilgili. Memnun kaldim.
Business
10/10
Exceptional
12 Nov 2024
Seyhan

Muhtesem

Daha once de gittigim bir otel,diger termal otellere gore termal imkanlar anlaminda cokcok iyi... ayni zamanda yer bulmakta zorlandigim bir otel... oda temizliginde eksiklik vardi ama gorevliye soyleyince hemen ilgilendiler... gercek anlamda termalden yararlanmak isteyenler icin ideal bir otel....👍
Partner
10/10
Exceptional
23 Sep 2024
Serkan

Gayet güzel, temiz, güler yüzlü personel

Gayet güzel temiz bir otel
Çamur havuzu termal sauna spa oda çevre bakımı yemekler personeller Güleryüzlüydü genel olarak beğendik tekrar gitmeyi düşünüyoruz.
Friends_and_family Family
6/10
Pleasant
08 Aug 2024
Ates
Le stricte minimum
Leisure Family

Location & surroundings

Pam Thermal Hotel
Karahayıt Mahallesi 120. Sağlık Sokak No:5/1, 1, Denizli, Turkey

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Pam Thermal Hotel

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