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Pamukkale Kaya Thermal Spa Hotel

Pamukkale - Denizli · Turkey

Karahayit Mah Ataturk Caddesi 20View location

8.6/10Excellent125 Reviews
Cleanliness9.4/109.4
Service8.8/108.8
Comfort9.0/109.0
Condition8.8/108.8
Amenities8.2/108.2
See all ratings
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Pamukkale Kaya Thermal Spa Hotel

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.

Free self parking is available onsite. Make yourself at home in one of the 100 air-conditioned rooms featuring heated floors and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and minibars.

Distances are displayed to the nearest 0. 1 mile and kilometer.

Read more about this hotelShow less

With a stay at PAMUKKALE KAYA THERMAL SPA HOTEL in Denizli (Pamukkale), you'll be a 1-minute drive from Red Travertine of Karahayit and 6 minutes from Pamukkale Thermal Pools. This luxury hotel is 0.5 mi (0.8 km) from Pamukkale-Hierapolis and 1.5 mi (2.5 km) from Hierapolis.

Make yourself at home in one of the 100 air-conditioned rooms featuring heated floors and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and minibars.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Noise-free rooms not guaranteed Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Pool access available from 7:00 AM to 10:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 25423
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: EUR 100.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    English

    Italian

    French

    Turkish

    Spanish

Nearby attractions

Red Travertine of Karahayit 0.5 km / 0.3 mi
Pamukkale-Hierapolis 0.8 km / 0.5 mi
Hierapolis 2.5 km / 1.5 mi
Hierapolis Necropolis 2.6 km / 1.6 mi
Roman Baths 3.2 km / 2 mi
Agora 3.4 km / 2.1 mi
Arch of Domitian 3.4 km / 2.1 mi
Hellenistic Theatre 3.7 km / 2.3 mi
Cleopatra Pools 4.2 km / 2.6 mi
Hierapolis Archaeology Museum 4.2 km / 2.6 mi
Martyrium of St Philip the Apostle 4.2 km / 2.6 mi
Temple of Apollo 4.3 km / 2.7 mi
Pamukkale Thermal Pools 4.3 km / 2.7 mi
Byzantine Church 4.3 km / 2.7 mi
Hierapolis Theatre 4.4 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 100
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Shop
Show 10 more facilities & services
  • Garden
  • Meeting room
  • Business centre
  • Turkish bath (hamam)
  • Spa treatments
  • Hairdressing salon
  • Breakfast
  • Breakfast buffet
  • Snacks
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Pamukkale Kaya Thermal Spa Hotel

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR QUEEN BEDDouble or Twin • SUPERIOR QUEEN BEDDBT.QN-SU

    Photos are not available for this room type.

    Pamukkale Kaya Thermal Spa Hotel

    Double or Twin SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Pamukkale Kaya Thermal Spa Hotel

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Pamukkale Kaya Thermal Spa Hotel

8.6
Excellent
125 Reviews
Cleanliness
9.4 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.8 /10
Amenities
8.2 /10
50 reviews shown
10/10
Exceptional
14 Jul 2026
Bonnie
the manager Turguy welcomed us and made just out trip would be outstanding. The food served at this hotel is excellent and represents a healthy mediterranean diet. there are many wonderful huge pool. it is a great place to relax
Partner
10/10
Exceptional
07 Jul 2026
Arturo
Great staff, wonderful thermal spring. The food was OK, but a bit bland and not very inspired.
Partner
10/10
Exceptional
04 Jun 2026
Haydar
Really pleased we stayed here. Rooms were lovely, spacious and clean. Great amenities with a lovely large outside pool. Greeted by General Manager on arrival and given complimentary drinks. Short walk to town, ideal location
Partner
6/10
Pleasant
25 May 2026
Melvyne
very noisy environment, the hot tub look dirty, the room floor was full of hair and dust.
dinner and breakfast was not bad.
Friends_and_family Family
10/10
Exceptional
13 Apr 2026
MOOI yet
The service is over 5 stars, highly recommended.
Partner
10/10
Exceptional
10 Apr 2026
Tufan
Everything was great. We were with kids and also elderly and they all loved it. Amazing rooms and staff
8/10
Excellent
09 Apr 2026
YALCIN KAYA
Room was very hot,A/C control out of function,Balcony door couldn't be locked from inside,shower head port wasn't stable(kept spinning around),toilet seat not stable(kept moving about).Lastly House keeping turned up at 08.15 and opened our room door with out even knocking on the door,then left with out a even a sorry.Other than this, food was lovely, rooms are specious and beds are comfy,hot water and towells are fine.
10/10
Exceptional
04 Apr 2026
David
Great dinner buffet
10/10
Exceptional
11 Mar 2026
Deniz
Great spot with clean rooms and facilities. Breakfast and dinner were ok but could be better. Couldn’t use hot tub on the terrace unit since water was not hot enough. Same goes for the shower which is strange for a thermal hotel. Otherwise everything else was good and I will visit again.
Partner
10/10
Exceptional
23 Dec 2025
Gokhan
Great, new facility, clean rooms and hotel, friendly personnel. Thanks.
Leisure Family
8/10
Excellent
19 Sep 2025
Kim
Our first day there were no visible staff despite a cafe door being open, we brought our own coffee etc down to the pool and when we went inside the hotel to adk for ice we were told we couldn't bring our own drinks poolside. We pointed out that no one had even come outside. After that the attention was good. The deluxe rooms were fabulous although all the glass had fingerprints on. The breakfast was amazing, truly sensational. I did comment on the lack of shady parking and no electric car charging points, we had to go to another hotel to charge our car.
Leisure Family
8/10
Excellent
31 May 2025
Jan
This property is focussed on bus tour groups who come in in the afternoon and leave the next morning. We booked the room outside of the bus tour to visit the.
6/10
Pleasant
06 May 2025
Victoria

Nouveau Carcellaire 😅

We were expecting to be closer to the center, but the hotel is right on the highway and is mostly for tour groups that drop in for the night. The staff is not informed at all… we saw the last day that there was a way to town around the back that wasn’t explained to us. They’re also not generous: I asked for a cup of tea and the guy scoffed and said it was €5, despite having seen it offered to other guests when booking a massage, which I did have the next day. It feels a bit prison-like with all the rooms facing a center indoor pool. We did LOVE the cat and the dog on the first night. The breakfast buffet is also VERY good, and beds are extremely comfortable. Dinner was a 6/10, kind of average buffet.
Friends_and_family Family
4/10
Poor
15 Dec 2024
Nabil
Thermal and spa facilities not to our expectstion
Leisure Partner
4/10
Poor
18 Oct 2024
Naresh
I had booked 3 rooms. All 3 rooms spent an uncomfortable night because the power in our wing went off around 1:30 am and did not come back till 5:15 am. It got very dark and hot in the room. We had a hard time sleeping. A couple of people ran into objects while fumbling for their phones to turn on the phone light. My wife stubbed her toe on the bathroom threshold. We requested some adjustment on our daily rate but were turnded down. I would like Expedia to issue us some rate adjutment. I booked 12 nights at different locations in Turkey during this trip. Would appreciate a response.
Leisure Friends
10/10
Exceptional
02 Aug 2026
Alain
Mycket trevligt hotel med varma källor på fastigheten. Enda minuset var frukosten som kunde fått lite av hotellets övriga glamour😊
8/10
Excellent
22 Jul 2026
Cevdet
Sessizlik isteyenler için tavsiye ederim.Güzel
10/10
Exceptional
20 Jul 2026
Müfit
War alles perfeckt
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
Mustafa Eyyüp
Denizli Pamukkale Karahayıt mahallesinde bulunan ve termal otel konseptinde çalışan bu tesis oraya varmanızdan itibaren kaliteli bir işletme olduğunu her an size gösteriyor, resepsiyondan bar ve kat görevlisine kadar herkes çözüm odaklı, çalışkan ve ilgili, temizlik, kahvaltı ve yemekler başarılı, açık ve kapalı havuzlar temiz, odalar ve geniş bahçe çok güzel.
İster termal suyla şifa bulun ister kapalı ve açık havuzlarda serinleyin, çim alana yayılmış minder ve salıncaklarda güneşlenin, her anlamda kusursuz deneyim.
Self
8/10
Excellent
10 Jul 2026
taner
Kahvaltı iyi,odalar temiz
Friends_and_family Family
8/10
Excellent
30 Jun 2026
Koral
Açıkçası akşam 23:00 'da otele geldiğimizde restoranın kapalı olması ve yeme içme anlamında hiçbir servis olmaması biraz hayal kırıklığı yarattı. Odadaki bilgilendirme broşüründe 24 saat oda servisi olduğu ve menünün masanın üstünde olduğu yazıyor olsa da öyle bir hizmet ve menü yok. Sabah kahvaltısı da vasat; pörsümiş yeşillikler ve kenarları kurumuş peynirler vardı eksik ürünler zamanında güncellenmiyordu. Onun dışında otelin ve odanın temizliği ve spa ile havuz alanları keyifli idi. Late checkout konusunda yardımcı olundu teşekkür ederiz.
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
AKARI
早朝に到着しましたが早めに部屋に案内していただきました。
また朝食を1食分プラスしてくれ、部屋が用意できるまでの待ち時間に楽しめました。
施設は広く綺麗でプールやサウナ、温泉があり楽しかったです。
スパも利用しました。深夜にもかかわらず残業で施術してくれました。
ありがとうございました。
ホテルマネージャーさんがとても親切で、帰りのバスが到着するまでバス停でお見送りをしてくれました。
Partner
6/10
Pleasant
01 Jun 2026
Cengiz
Odalar temiz ve standart büyüklükteydi. Ancak akşam yemeği ve kahvaltı oldukça vasattı. Akşam yemeğinde su dışındaki içecekler için ekstra ödeme yapmanız gerekiyor. Otelin 5 yıldızlı ve yüksek puanlı olmasına istinaden rezervasyon yapmıştım ancak bu kriterleri karşıladığını düşünmüyorum.
Friends_and_family Family
10/10
Exceptional
28 May 2026
Semin
Küvetli oda da kaldık gayet konforlu temiz güzel bir deneyim yaşadık. Tekrar gelmeyi planlıyoruz.
Partner
10/10
Exceptional
25 May 2026
Sevinç
Çok güzel bir deneyimdi özellikle hamamına bayıldım yemekleride çok güzeldi
Friends_and_family Family
8/10
Excellent
13 May 2026
YAKUP
Kahvaltı vasat, akşam yemeği geçiştirme
Özetle 6/10
Friends_and_family Family
10/10
Exceptional
09 May 2026
Guilherme
Nossa experiência foi muito boa, é a melhor opção pra hospedagem, águas quentes. O manager Turgai Olmez foi muito atencioso conosco, nos permitiu tomar o nosso vinho nas dependências do hotel. O hotel precisa de uma atualização, muito antigo.
Partner
10/10
Exceptional
19 Apr 2026
Camilla
Hotel muito bom! Quarto e banheiro ótimos com varanda para piscina. Sauna e piscina interna (aquecida) muito boas! Comida excelente, com ótimas opções vegetarianas e veganas. Funcionários muito simpáticos, atenciosos e disponíveis. O gerente Turgai é muito simpático, sempre cuidando de tudo, conversando com hóspedes para saber se esta tudo ok e até pediu ao chef para fazer uma sopa vegetariana para nós. Recomendo!
Partner
8/10
Excellent
12 Apr 2026
Özgür
Temizlik gayet iyi, çalışanlar hem pozitif hem yardımsever. Akşam yemeği biraz zayıf, odamda ikram su ve çay bulunmaması bana mı denk geldi bilmiyorum ama bir eksik
Self
10/10
Exceptional
11 Apr 2026
Fei
酒店的早餐衹能説一般吧,食物填飽肚子而已(對一個追美食追求者),但周邊有很多吃的的。
酒店的客房很大很舒服,工作人員服務態度很好,酒店還提供接送服務很棒!
每個人都帶著微笑感覺很溫馨!
Self
10/10
Exceptional
08 Apr 2026
Çiğdem
Temiz oda ve lezzetli yemekler çok çeşitliydi.
6/10
Pleasant
01 Apr 2026
Ahmet
Kahvaltı menüsü güzel fakat inşaat halinde bir ortam ve biraz düzensiz.
Partner
8/10
Excellent
27 Mar 2026
Banu
Otel yeni ve temiz. Spa hizmetleri çok başarılı. Kahvaltı ve yemekler geliştirilmeli. Herhangi bir sorun yaşanması durumunda yönetim ilgili.
Friends_and_family Family
10/10
Exceptional
24 Mar 2026
Erdem
Jakuzi beklentilerinizi çok yüksek tutmayın zor doluyor. Otel çok yeni yemekler çok güzel
Friends_and_family Family
10/10
Exceptional
23 Mar 2026
Erdal
Herşey çok iyiydi tavsiye ederim.
8/10
Excellent
22 Mar 2026
Ünsal
Havuz çok küçüktü ve yabancı kafileler geliyordu devamlı bir izdiham vardı ve gece çok ses yapıyorlardı onun dışında herşey iyiyidi
10/10
Exceptional
13 Mar 2026
Rukiye nur
Her şey harikaydı. Şiddetle tavsiye ederim
Friends_and_family Family
8/10
Excellent
10 Mar 2026
TUGRUL
Kismen
10/10
Exceptional
07 Mar 2026
Zahit
Odalar pırıl pırıl, yemekler harika ötesi, personelin ilgisi, kesinlikle tavsiye edilebilir bir otel.... Çok memnun kaldık
Friends_and_family Family
10/10
Exceptional
06 Mar 2026
Ayşenur
Her yer düzenli ve Tertemizdi , Beklentimizi karşıladı
Friends_and_family Family
10/10
Exceptional
03 Mar 2026
Serpil
Odamızın terasındaki küvet özellikle çok iyiydi. Otel temiz ve konforlu, beklentimizi karşıladı
10/10
Exceptional
24 Feb 2026
ayse
Temiz ve güzel bir hotel yemekleride gayet lezzetli tavsiye ederim
Friends_and_family Family
10/10
Exceptional
23 Feb 2026
Uygarhan
Oda temiziliği gayet iyi, imkanlar gayet iyi, yemekler de gayet iyi, kısa süreli tatil için ideal.
Friends_and_family Friends
10/10
Exceptional
22 Feb 2026
Aybüke
Her anlamıyla mükemmel bir otel personel aşırı yardımcı şef zaten muazzam yetenekli işletme her açından çok başarılı
10/10
Exceptional
19 Feb 2026
arzu
Herşey çok güzeldi tek kelimeyle tavsiye ederim
Partner
10/10
Exceptional
19 Feb 2026
erdem
evet
Partner
6/10
Pleasant
15 Feb 2026
HALIL
Oda servisi kötü
Partner
8/10
Excellent
14 Feb 2026
yakup samet
Bizi etkileyen odadaki açık havadaki küvetti, ama kötü yanı büyük termal havuza gitmek için dışarı çıkmak gerektiriyor hem giderken özellikle de dönerken üşüdük. Odadaki banyo suyu ılık olana kadar ısınıyor. Yemekler standart bir açıl büfe şahane diyemeyeceğim belli bir saatten sonra otelde acıksanız da vir şey nulmanız mümkün olmuyor. Hamamları aşırı sıcak değildi, kapalı habux termal habuz değild otel çalışanları güler yüzlü
Partner
10/10
Exceptional
13 Feb 2026
Arda
Eşimle konakladık, otel temizdi, personel güler yüzlü ve çok yardımcıydı, otel fiyatı uygun olmasına rağmen, kahvaltı ve yemekler beklediğimin çok üstündeydi, Termal havuz ve kapalı havuz gayet yeterliydi, kaldığımız oda da çok genişti, Travertenlere de araçla 10 dakika mesafedesiniz. Gayet memnun kaldık.
Partner
10/10
Exceptional
13 Feb 2026
SERKAN
Oda temizdi, geniş ve rahat
Business

Location & surroundings

Pamukkale Kaya Thermal Spa Hotel
Karahayit Mah Ataturk Caddesi 20, Denizli, Turkey

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Pamukkale Kaya Thermal Spa Hotel

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