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Ozbay Hotel

Pamukkale - Denizli · Turkey

Mehmet Akif Ersoy Blv 43, 43View location

7.6/10Very good114 Reviews
Cleanliness7.4/107.4
Service7.4/107.4
Comfort7.2/107.2
Condition7.0/107.0
Neighborhood9.0/109.0
Amenities6.6/106.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ozbay Hotel

There are a total of 23 units at Ozbay Hotel. Moreover, there is a wireless Internet connection at hand in communal areas. This boutique hotel offers 24-hour reception for guests' convenience.

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With a stay at Ozbay Hotel, you'll be centrally located in Denizli, within a 10-minute drive of Red Travertine of Karahayit and Pamukkale Thermal Pools. This hotel is 0.1 mi (0.1 km) from Pamukkale-Hierapolis and 0.1 mi (0.2 km) from Pamukkale Travertine Terraces.

Make yourself at home in one of the 23 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a computer station, luggage storage, and laundry facilities.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 9:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators No front desk Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    There is no front desk at this property. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 2022-20-0014
  • Minimal age
    18
  • Spoken Language

    German

    Russian

    Japanese

    English

    Chinese (Mandarin)

    Turkish

Nearby attractions

Pamukkale-Hierapolis 0.1 km / 0.1 mi
Traverter Street 0.4 km / 0.2 mi
Pamukkale Travertine Terraces 0.4 km / 0.2 mi
Pamukkale Natural Park 0.4 km / 0.3 mi
Hierapolis 1 km / 0.6 mi
Pamukkale Thermal Pools 1.1 km / 0.7 mi
Hierapolis Archaeology Museum 1.1 km / 0.7 mi
Pluto's Gate 1.3 km / 0.8 mi
Cleopatra Pools 1.3 km / 0.8 mi
Temple of Apollo 1.3 km / 0.8 mi
Byzantine Church 1.3 km / 0.8 mi
Hierapolis Theatre 1.8 km / 1.1 mi
Arch of Domitian 2 km / 1.3 mi
Martyrium of St Philip the Apostle 2.1 km / 1.3 mi
Agora 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • boutique hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Hotel safe
  • Garden
  • Concierge
  • Luggage room
  • Grill/BBQ
  • Bar
Show 1 more facilities & services
  • Restaurant
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Ozbay Hotel

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory FEMALE ROOMBed in dormitory • FEMALE ROOMBED.FA

    Photos are not available for this room type.

    Ozbay Hotel

    Bed in dormitory FEMALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    FEMALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.FA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH BALCONYDouble or Twin • WITH BALCONYDBT.BL

    Photos are not available for this room type.

    Ozbay Hotel

    Double or Twin WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE WITH BALCONYTRIPLE • DELUXE WITH BALCONYTPL.BL-DX

    Photos are not available for this room type.

    Ozbay Hotel

    TRIPLE DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH BALCONYTRIPLE • WITH BALCONYTPL.BL

    Photos are not available for this room type.

    Ozbay Hotel

    TRIPLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CAPACITY 4FAMILY ROOM • CAPACITY 4FAM.C4

    Photos are not available for this room type.

    Ozbay Hotel

    FAMILY ROOM CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.C4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE WITH BALCONYDouble or Twin • DELUXE WITH BALCONYDBT.BL-DX

    Photos are not available for this room type.

    Ozbay Hotel

    Double or Twin DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CAPACITY 5FAMILY ROOM • CAPACITY 5FAM.C5

    Photos are not available for this room type.

    Ozbay Hotel

    FAMILY ROOM CAPACITY 5

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CAPACITY 5

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.C5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH BALCONYSINGLE • WITH BALCONYSGL.BL

    Photos are not available for this room type.

    Ozbay Hotel

    SINGLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ozbay Hotel

7.6
Very good
114 Reviews
Cleanliness
7.4 /10
Service
7.4 /10
Comfort
7.2 /10
Condition
7.0 /10
Neighborhood
9.0 /10
Amenities
6.6 /10
50 reviews shown
8/10
Excellent
22 Mar 2026
James
Staff was friendly enough. It was a very inexpensive place to stay. Room could definitely use some deep cleaning and upgrading. Had a slight sewer gas smell in the room. I’ve stayed in worse😅
6/10
Pleasant
03 Sep 2024
Umurcan
Yastıklar ve yatakların temizliği kötüydü. Yastıklar çok ama çok kötü kokuyordu. Yataklarda koku yoktu ama çokta temiz değildi.
4/10
Poor
11 Jul 2024
ARTURO
We had a setback with our transportation, we notified the hotel that we would arrive late and they responded that if we did not show up before midnight we would lose our reservation and of course the payment that we had made well in advance. We had to look for another hotel. Because of the above, I classify it as unfriendly.
Friends_and_family Family
8/10
Excellent
06 May 2024
Anjanie

The property was just right for what we wanted everything close by walk distance around. The place was clean staff friendly area safe. I will recommend it to
I will definitely return next time
Leisure Partner
6/10
Pleasant
26 Sep 2023
Cosmin
Weird smell and not very clean.
Leisure Partner
10/10
Exceptional
02 May 2023
Ripunjay

Perfect location from Travertines

The hotel is located at waliing distance from the Heirapolis and travertines.
Friends_and_family Family
8/10
Excellent
24 Oct 2022
Qian
the location is good
Leisure Family
2/10
Poor
10 Oct 2022
Joseph
It’s close to the entrance of Pamukkale
Leisure Self
10/10
Exceptional
05 Aug 2022
Wiktor
Helpful staff , recommend
Leisure Partner
6/10
Pleasant
24 Jul 2021
HASAN

Pamukkale seyehati

Otelin konumu, gezmek istediğimiz yerler ile iç içeydi. Pamukkaleyi gezmek isterseniz konum olarak çok iyi. Çalışanlar çok ilgili. Denilenlere uymasak da Gezebileceğimiz yerleri, yemek yiyebileceğimiz, hediyelik eşya bile alabileceğimiz yerleri söylediler. Pandemi nedeni ile herhangi bir yeme içme hizmeti alamadık bu kötü bir durum çocuklu aileler için. Otelin ve odanın temizliği iyiydi
Friends_and_family Family
10/10
Exceptional
15 Jan 2020
Charlotte

Pretty hotel with great amenities and fast wifi

Fantastic location, friendly and helpful staff and welcoming atmosphere. Definitely recommend this hotel for short-term travelers
Partner
8/10
Excellent
25 Oct 2019
Sophia

Great service, comfortable Stay

Perfect location to explore the travertines, few minutes to the gate.
Excellent service by the owner Mr Ali, who was very knowledgeable and arranged a few tours for us at very good prices.
Partner
8/10
Excellent
16 Aug 2019
Salim
The proximity of the hotel to the travetines and the little town was lovely
Leisure Partner
10/10
Exceptional
27 Jul 2019
Ali
Staying at özbay was like going to visit your parents after a really long time, the nicest staff we have ever seen or come across
Leisure Family_with_children
10/10
Exceptional
08 Jul 2019
Kajal
Great service, Friendly staff, good location. It is right in front the \"walking entrance\" to Pammukale. There are loads of shops and restaurants around and safe to walk.
Leisure Family
8/10
Excellent
07 May 2019
Malcolm

Great welcome.

The welcome was great in this family run hotel, well located to explore the town as well as access Heliopolis and the travertines.
Excellent value for money, and the on site Chinese restaurant complete with Chinese chef was an unexpected pleasure. The family also run a very good Turkish restaurant a short walk away.
Family
10/10
Exceptional
02 May 2017
Fern

Great hotel, Perfect location to enter Pamukkale

Nice room. Clean toilet and shower. Very comfy bed. Nice staff even offer a drop off to the bus stop. Oh.. and excellent variety of breakfast
2/10
Poor
10 Apr 2017
Khaula

Worst hotel ever

It was extremely stressful. Hotel.com charges us for the booking already before leaving but upon checkout, the hotel owner tried to rip us off by charging again. I called my bank, showed him the bank statement and he would not budge. At the end, after refusing to pay for 30 mins, they realized they couldn't take more money from us and they gave up and let us go.
Partner
10/10
Exceptional
01 Aug 2026
Tarik
Her şey mükemmeldi çalışanların mükemmel di otel tertemizdi çalışanlar rahatsız etmiyor sadece istenildiği zaman geliyorlar mükemmel.
6/10
Pleasant
19 Jul 2026
Hayati
Odaya yerleştik TV yok buzdolabı çalışmıyor klima gündüzleri yeterli değil banyoda duş almak istersen sadece sıcak su akıyor, sabah saat 6 da yangın alarmı yarım saat boyunca ortalığı inletti ama personelden hiç biri gelip onu kapatmadi uykudan uyandık bir daha uyuyamadık kısacası biraz kötü bir konaklama oldu iyileştirilmesi lazım
Friends_and_family Family
8/10
Excellent
11 Jul 2026
Okan
Odalar temiz ama bakımsızdı. 1 gecelik konaklama için rahattı. Kaldığımız odada televizyon yoktu. Genel olarak memnun kaldık.
10/10
Exceptional
10 Jul 2026
Ender
Otele giriş hızlı, personel güleryüzlü, anlayışlıydı. Gerek otek gerekse oda gayet temizdi. Otelin konumu fevkalade güzel, otoparkı çok iyiydi. Aile için güvenli ve kullanışlı. Sadece tesisat eski ama çalışmasında sorun yoktu. Pamukkale ye geleceklere kesinlikle tavsiye ederiz.
Friends_and_family Family
4/10
Poor
04 Jul 2026
HİLAL
Bir gün önceden sarık aldığım odaya gece 12 de girmek için gittik. Saat 10 dan sonra oda vermiyorum diye söylendi beyefendi. Oysaki biz odayı önceki gün aldık. Ödedik. İstediğimiz saatte giriş yaparız. Sifon çalışmıyordu. Başka oda veremem dedi. Bir daha asla. Bu işi yapmasın böyleleri. Turizm hassas bir terazidir.
6/10
Pleasant
28 May 2026
Uysal
Bakımsız odada banyo wc berbat diyebilirim. Banyodaki havlupan insanın gözlerini kanatacak şekilde paslı. Sıcak ve soğuk ve taharet musluğundan hep sıcak su akması da cabası. Tuvaletten bahsetmeyeyim. Çok merak ediyorsanız deneyimleyin derim. :)
Hangi devirde kaldığımızı anlamadık ama odayı tutarken dikkat etmeyeceğiniz bir detay tv olup olmaması. Meğersem odada tv yokmuş. Odayı satarken çay kahve makinesi gibi birşey okumuştum ama odada standart şeyler bile olmayınca şımarıklık gibi hissettim o yüzden talep etmedim. Fotoğraflardan şık ve temiz görünse de çarşaflarının ve store perdelerinin eskiliği ve kirli görünümü insan kendinden geçirebilir. Sırf rurizm bölgesinde ve kurban bayramına denk geldiği için fahiş fiyat uygulasalar da başka alternatifler çok daha pahalı diye burada 1 gece konakladık. Mevsim gereği ılık bir hava olduğu için oda bakımından bu konuya çok da takılmadık. Çalışan oldukça genç bir oğuldu sanırım. Yardımcı oldu bazı konularda ama daha fazla bir isteğimiz olmadığı için çok yorum yapmamız doğru olmayacaktır. Çok da güler yüzlü olamayan ciddi genç.

Son olarak denize düşerseniz çok da düşünmeyin tutun gitsin, tarlayı bu fiyata veren kamping işletmeleri var çevrede ona göre....
10/10
Exceptional
28 Sep 2025
Demet Ezgi
Konum ve hizmet çok iyiydi. Memnun ayrıldık
Self
6/10
Pleasant
28 Aug 2025
Uffe
Dejlig forplads under træerne at sidde, men da jeg ankom virkede det ikke som jeg var ventet eller velkommen. Det ændrede sig. Værelset virkede lidt nedslidt med dårlige el- installationer der ikke virkede vedligeholdt.
Self
6/10
Pleasant
23 Aug 2025
Gülhan
Otel çalışanları gayet ilgili otel eski ama temiz yemekler güzel di ilgilerinden ötürü çalışanlar ve sahiplerine teşekkür ederiz
Friends_and_family Family
2/10
Poor
18 Aug 2025
Verified traveler
Bu otelde ailecek bir gece konakladık. Her iki odada da sifon çalışmıyordu. Sifonun çalışmadığı söylenmesine rağmen bu duruma bir çözüm bulunmadı. Odamızdaki klimanın kumandası yoktu. Resepsiyonda birini bulamadığımız için kumanda temin edemedik. Odalar vasat idi. Yaşadığımız sorunlara çözüm bulunmadığı, ilgi alaka zayıf olduğu için tavsiye etmiyoruz.
Friends_and_family Family
6/10
Pleasant
16 Aug 2025
HIROKI
設備が酷い
Leisure Self
10/10
Exceptional
22 Jun 2025
Ahmet
Pamukkale Güney kapı kavşağında güzel, temiz bir tesis.
Business
8/10
Excellent
21 May 2025
Merve
Otel iyi güzel ama bölgede çok fazla Çin restorantı var. Ama suyu çok kötüydü. Saçlarımız berbat oldu.
Friends_and_family Friends
6/10
Pleasant
13 Mar 2025
Dicle
Personel iyi. Gecelik konaklama için uygun. Güney kapısına uzak. Yokuş yukarı uzak.
Friends_and_family Family
8/10
Excellent
11 Oct 2024
Massimo
Personale molto disponibile e competente anche per consigli sull'itinerario nelle vicinanze. Rapporto qualità prezzo incredibile considerando che l'hotel è a 5 minuti a piedi dall'ingresso ai travertini di Pamukkale, Hierapolis e terme di Cleopatra.

Bagno così così e un piccolo problema alla porta che andava sul balconcino esterno, ma niente di grave.
Leisure Partner
4/10
Poor
24 Sep 2024
Mehmet

Çalışmayan çok şey var.

Sıcak su var. TV çalışmıyor. Google Fotoğraflardaki havuz komşu otele ait. Klima kumandası yok. Bir daha kesinlikle seçmem.
Friends_and_family Family
6/10
Pleasant
28 Jun 2024
Jose
Is good place
Leisure
4/10
Poor
07 Jun 2024
Buse
Odalar siz çıkana kadar temizleniyor ve giriş yapıldığında da çok temiz sayılmaz, banyoda herşey paslı, klima çalışmıyor, televizyon çalışmıyor. Aynı zamanda binanın arka bahçesine bakan tarafta club, bar tarzı biryer var gece 3-4 sıralarına kadar müzik çalıyor ve uyuyamiyorsunuz.
10/10
Exceptional
22 Apr 2024
Jakub
I liked to stay, it was pleasant, calm, the room was clean. The receptionist was friendly. The room was having everything needed.
Leisure Self
4/10
Poor
11 Jan 2024
Verified traveler
The good things first: the accommodation is very close to the entrance to the UNESCO site and having a balcony was really nice. The service was always very friendly. Unfortunately the faucet didn't work properly and the shower wasn't in quite good conditions either. The room had a fridge and a hot water kettle, the latter was in a very bad condition. Luckily the reception was very kind and lent us another one. Overall I think Pamukkale must be overran with tourists, maybe that's the reason for the condition.. OK place but next time I would stay somewhere else.
4/10
Poor
19 Aug 2023
Marc
Resepsiyondaki beyefendi çok kibardı, herhangi bir sıkıntı yaşamdık giriş ve çıkışta.
Odalar maalesef bize göre bakımsızdı. Duş sıcak suya ayarlandığında tazyiksiz ve az akıyordu. Pikeler tam kurumadan serilmiş gibiydi dolayısı ile odada nem hissiyatından uyuyamadık. Ancak fiyat ve performans açısından değerlendirilecek olursa normaldi.
Partner
10/10
Exceptional
28 Mar 2023
Sergio

Excelente

Funcionários simpáticos e prestativos . Quartos limpos e localização PERFEITA!
Um restaurante asiático com ótimas refeições.
Estacionamento a porta . Excelente
Partner
4/10
Poor
15 Sep 2022
Elodie
Hôtel qui a besoin d ‘ un rafraîchissement correct.
La Connexion Wifi était très bien.
La climatisation ne marchait pas.
Leisure Family
10/10
Exceptional
13 Aug 2022
Luis Stiven
El administrador es una persona muy atenta y ofrece opciones para disfrutar de los alrededores de Pamukkale.
Leisure
10/10
Exceptional
09 Aug 2022
Karen
Vriendelijke ontvangst
Leisure Family
8/10
Excellent
19 Jul 2022
Nadine
Insgesamt sehr gut für 5 Personen!
:)
Leisure Family
10/10
Exceptional
28 Mar 2022
Maria Grazia
Ottima sistemazione per visitare il sito di Pamukkale
Leisure Family
8/10
Excellent
23 Jan 2022
Verified traveler

good

good
Friends_and_family Family
10/10
Exceptional
11 Oct 2021
Verified traveler

Urlaub am 09.10.2021

Super, sicher, freunflich, sauber
5 von 5

Friends_and_family Family
8/10
Excellent
22 Sep 2021
Francisco Manuel
Todo perfecto excepto la conexión a internet
4/10
Poor
30 Aug 2021
Ahmet Yusuf
Güzel değildi odada klima harici hicbisey yok verdiğimiz paranin hakkını alamadık duş başlığı filan paslı WC hijyen yoktu fotoğraflarda göründüğü gibi değildi otel
Friends_and_family Family
6/10
Pleasant
08 Aug 2021
ilker

Bir günlük konaklama deneyimi

Otel konum olarak çok güzel bir yerde bulunuyor. Güleryüzle karşılandık teşekkür ederiz. Restaurant kısmı olsa daha da güzel olur. Odada tv olmasını, terlik bulunmasını beklerdik. Fakat temizlik anlamında hiçbir sorunu yok. Çarşaflar, havlular ve oda temizliği güzeldi.
Friends_and_family Family

Location & surroundings

Ozbay Hotel
Mehmet Akif Ersoy Blv 43, 43, Pamukkale, Turkey

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Ozbay Hotel

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