Uyut Hotel Almaty

Kazakhstan , Almaty
ALMATY, Gogol Street 127/1 intersection with Seifullin Str, 127/
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75 reviews shown

10/10

Exceptional

24 Feb 2026

William

Very clean rooms, nice breakfast, and helpful staff!

10/10

Exceptional

01 Jan 2026

Yuliya

Hotel is very clean and cozy. Staff is very nice and helpful, they took really good care of my elderly mother. Special thanks to Galia. And they gave us a bottle of champagne as a New Year gift!

Family

10/10

Exceptional

14 Dec 2025

Bochkova

Very clean, staff is friendly.

Business Family

10/10

Exceptional

18 Nov 2025

Jason

Nice hotel, clean room

Self

2/10

Poor

09 Nov 2025

Elmira

We booked our room in mid-October.
The first five days were fine, but on the last day, we were suddenly told we had to vacate our room immediately due to a “broken window.” We had stayed in this room all week, and the window had been perfectly fine the entire time.

While we were on a mountain tour, we started receiving strange calls from the hotel. Eventually, the administrator-cashier contacted us there and insisted we vacate the room immediately because “workers were coming to fix the window.”
This was extremely inconvenient and stressful. We were scheduled to check out the next evening, our belongings and gifts were spread across the room, and instead of resting after a long day, we had to pack and move everything in a rush, which took over two hours.

The new room, which was promised to be “of the same quality,” was far worse. The shower drain was completely clogged — we had to shower standing in dirty water with other people’s hair.

Unfortunately, the behavior of the administrator-cashier was completely unprofessional and indifferent, ruining the end of our stay. It was clear that she didn’t care that her actions could negatively affect the hotel’s rating.

A professional who respects their guests would never force people to move rooms on their last night before a long international flight. It is completely unclear why the “broken” window,couldn’t have been repaired after our departure.
We cant recommend this hotel to anyone due to such poor management

Leisure Family

10/10

Exceptional

20 Oct 2025

Darren

This was an excellent place to stay if you are a solo traveller and looking for a convenient location and a comfortable bed with breakfast provided. It is clean and friendly.

Leisure Self

10/10

Exceptional

19 Oct 2025

Joseph

Great location, clean rooms, nice staff, all around!

10/10

Exceptional

18 Oct 2025

Desiree

This hotel was in a great location with lots of cafes and restaurants nearby. I really enjoyed the view of the mountains from my room. I would definitely stay here again.

Leisure Self

6/10

Pleasant

30 Sep 2025

SANDEEP

I choose superior room. It was small , I think 200 sqft. Washroom was also very small. Don't go by hotel pictures. Small AC in the room. Breakfast was good but they repeat same everyday. Single lift for entire hotel. one day it was not working. For them it took 1 and a half day to get it functional again. Reception was supportive, they extended check out time by 2 hrs.

Partner

10/10

Exceptional

24 Sep 2025

Memet Tudimet

It is located quite and nice neiborthood,

4/10

Poor

23 Sep 2025

ilker

Poor hotel and management

Overall poor. Cleanness is not well, old towels were still on the ground, didn’t clean cups. Breakfast was below average.
I wouldn’t suggest you to stay, look for other options.

Partner

10/10

Exceptional

23 Sep 2025

Aya

Very pleasant place. Kind stuff and very friendly atmosphere. I would recommend this place. Very convenient location.

Business_and_leisure Family

10/10

Exceptional

17 Sep 2025

Sandrine

Very helpful staff, cosy room with lots of charm, good breakfast with lots of options.

Leisure Self

6/10

Pleasant

14 Sep 2025

Haroon

It’s to old hotel

Business Self

10/10

Exceptional

08 Sep 2025

Myoung

The room was on the smaller side and came with the balcony. The stay was so pleasant and the breakfast buffet was small but nice. We enjoyed sitting in the summer terrace too.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Richard

Nice touch

Arrived early after overnight flight. Hotel agreed to check us in 6 hours early & charged half room rate but that included breakfast which was fair enough.
Location is tricky to determine in Almaty as it's so sprawling but we walk everywhere so that was OK. Taxis and public transport were so easy and inexpensive that Iocation was not a problem.
Although hotel may be described as a bit dated by western standards, staff were friendly and helpful. It was clean and the room comfortable. Breakfast was OK.
One nice touch was that it happended to be my birthday when I was there and the hotel obviously picked that up from my passport as upon our return one day, a bottle of fizz and some cholocate had been left.

Friends_and_family Friends

10/10

Exceptional

31 Aug 2025

Vladislav

Great hotel, clean, safe

Leisure Self

8/10

Excellent

31 Aug 2025

Luca

The breakfast waiter, instead of serving and refilling the buffet, was playing poker 😡
The staff at the reception were very friendly

Partner

8/10

Excellent

26 Aug 2025

Nicole

Quiet area

Good option in safe, well-lit area. Most staff spoke English. Restaurant had a wide selection of food. Curtains were thin so I had to use my sleeping mask. Only one bottle of water provided had me running to the nearby market.

Self

10/10

Exceptional

25 Aug 2025

Sangcheol

wonderful location for forestry walking downtown streets of central almaty

Business Self

4/10

Poor

21 Aug 2025

Miquel

cheaply run good hotel

This 6 floor hotel only has ONE iron. So much for four stars. I had a suitcase full needing ironing so I asked to take the iron to my room. I was rudely awoken at 6h30 am (despite no disturb sign) being asked for the iron. After I put it outside, I was still awoken two more times (on the phone and knocking). When I complained to manager, he was rude and said it was my fault for wanting iron in my room ( again, four star hotel). I've travelled in KAZ (cheap and less cheap hotels) and never had issues with irons or being unreasonably awoken.
Other than that, condition was good, confortable and reasonably clean (other than used sleepers we found under the bed)

10/10

Exceptional

31 Jul 2025

Peter

My whole experience was exceptional the staff are wonderful and eager to please.

Leisure Self

10/10

Exceptional

24 Jul 2025

Samuel

Really good gem

Breakfast buffet is excellent. Staff is wonderful and helpful and honest. Highly recommend. Location is good too

Self

10/10

Exceptional

28 Jun 2025

Moira

Hotel in Central Almaty in quiet location

Very good buffet breakfast. Hotel in quiet area in central Almaty. Good WiFi, kettle TV with English channels.

Partner

10/10

Exceptional

28 Jun 2025

Moira

Ethnic hotel in quiet location

Ethnic hotel in quiet location in the centre of Almaty.
Good facilities - good WiFi, TV with English channels, nice bathroom, kettle and tea bags provided. Comfortable room good Airconditioning. Very good breakfast buffer included. Sauna and plunge pool.

Partner

10/10

Exceptional

29 May 2025

Eric

We enjoyed a clean, spacious room with comfortable beds, and a good AC. The breakfast offers more than enough options to start your day off right. We also enjoyed the exercise space and the Banya. Easy walking to a verity of restaurants.

10/10

Exceptional

21 May 2025

Peter

Very nice new hotel. Beautiful rooms nice simple breakfast and wonderful staff. Locations is within 15-20 minutes walk to all the major attractions. Great hotel.

10/10

Exceptional

11 May 2025

Sin Ting

📍 Stayed in the hotel for 9 nights for this leisure trip
📍 Location: Awesome. Walkable distance to a lot of restaurants and easy to get a taxi.
📍 Staff: Attentive and helpful.
📍 Room: Clean and quiet. Had really good sleeps every night.
📍 Will stay in this hotel again if we’re coming back to Almaty!

Leisure Friends

10/10

Exceptional

10 Apr 2025

Maryam

Descent and cozy

Descent and cozy. We enjoyed our stay!
Safe neighborhood
Friendly staff
Good breakfast
Clean hotel

Partner

10/10

Exceptional

21 Mar 2025

Timothy

For me, this is the 4th time I have stayed here. It's very comfortable for me

Leisure Self

10/10

Exceptional

23 Dec 2024

Sarah

Very good place to stay

The pull out sofa was an abysmal bed. Not worth it to pay for that when there were springs poking through the mattress that had zero padding. Good was good. Hotel was clean. Only complaint was the pull out sofa as a bed.

Friends_and_family Family

10/10

Exceptional

17 Dec 2024

Ahmadhon

Very friendly and helpful staff! Alma from reception and Natalia in restaurant are to be noted separately for their extremely good customer service!

Business Self

8/10

Excellent

16 Dec 2024

Patrick

First trip to Kazakhstan

There seemed to be quite a lot of choice in Almaty for hotels. Wasn't sure what to expect but this turned out to be a good pick. Friendly service and they checked me in early, a comfortable room and an okay breakfast choice. Overall couldn't have asked for much more though they do need to know you can get a bus to the airport!

Self

6/10

Pleasant

28 Nov 2024

Peter

Perfect location

10/10

Exceptional

23 Nov 2024

Natasha

Great place to stay!

Great hotel in a great location. Easy walking distance to lots of places. Helpful kind staff, beds were softer than all others we stayed in (Asia is known for hard beds). Great breakfast options.

Friends_and_family Friends

6/10

Pleasant

22 Nov 2024

Andrew

Nice hotel and unfortunately just a short stay. My only complaint was tge hotel was very overheated and I had to have the window open to the winter weather for an hour to cool the room down.

Friends_and_family Family

10/10

Exceptional

04 Nov 2024

Misa

Gentle door man, receptionist and restaurant stuff. They’re very supportive for my Almaty experience. Room is clean enough. Hot shower is working well.
ドアマン、レセプション、レストランスタッフ全ての方がサポーティブで、良い滞在になりました。部屋も綺麗で大きさもちょうど良かった。ホットシャワーもしっかりでる。女子1人旅でも2人旅でも使いやすいホテル。徒歩1分のところにスーパーあり。

Leisure Friends

10/10

Exceptional

03 Nov 2024

Alan

Good & helpful staff, good breakfast, This area is best for local experience, good local restaurants/cafes esp Shavlego 2 bars & good wine bar. Chose this Hotels based on reviews. To be near Irish and English bars, cocktail bars & up market restaurants Kazakhstan Hotel is much nearer these but does not have 'local' experience

Leisure Friends

10/10

Exceptional

26 Oct 2024

Andrey

Отличный отель! Все были очень отзывчивы и добры. Мы с женой прилетели из США, и это был ее первый визит в Алматы. У нее были незабываемые впечатления понравились вкуснейшие завтраки!

Leisure Family

8/10

Excellent

25 Oct 2024

Joanne

Enjoyable Stay

The hotel is quaint, clean and quiet. The room was a bit small but was comfortable. The staff was friendly and helpful. Breakfast was good; there was enough variety. The location was great. Lots of restaurants within walk8ng distance and the mall was very close.

Self

8/10

Excellent

13 Oct 2024

Joanne

Hotel with Character

I was pleasantly surprised. The hotel is very clean and comfortable. It has a lot of character and I loved all the plants. The staff are friendly and the breakfast is nice. Plenty of options.

Self

10/10

Exceptional

03 Oct 2024

Georgii

It is a very nice hotel in the centre of Almaty for a very good price. Lot's of restaurants nearby. The breakfast was delicious. The sauna was splendid. I shall stay again when I come back.

Business

10/10

Exceptional

04 Sep 2024

Timothy

This is my second time staying here and I will continue to come back. Gentleman at check-in remembered me made my early check-in smooth!

Leisure Self

10/10

Exceptional

22 Aug 2024

Angelina

AMAZING breakfast, super cute hotel+tons amenities

This hotel has a lot of amenities and the staff is really helpful. This is the kind of hotel I recommend for someone who is new to Kazakhstan, as they can help you with directions, businesses nearby, drivers, and you have somewhere to breakfast and dine. The room was clean and traditional aesthetic and we were very comfortable. I do not have any criticism. The location is easy and safe, close to many different attractions and it's easy for Yandex to pick you up if you want to go somewhere further. They do have parking if you have a car, but we did not use it. Playground nearby for your child, and the sauna and fitness center were open even though we did not use it. You can spend the entire day here and be relaxed and feel like you actually enjoyed yourself.

Overall a very reliable home base, I recommend anyone to stay.

The breakfast was OUT OF THIS WORLD. It was amazing, I can't say enough good things about it!!!! It was the best breakfast I've ever had, across America, Asia, and Europe. I'm so glad they continue to maintain a high standard for their breakfast and cooking, as this alone is enough to get me to come back.

I recommend getting their WhatsApp number as they are not reachable by email. Staff comfortably speaks Russian and English.

Friends_and_family Family

8/10

Excellent

06 Aug 2024

Jalmi Shafary

Good environment.

10/10

Exceptional

27 Jun 2024

Rustam

Great location in the center of the city. Staff is very accommodating and rooms are clean.

Leisure Self

8/10

Excellent

24 Jun 2024

Verified traveler

great hotel with clean and spacious room, friendly employees and convenient for shopping, I will choose this hotel again for next stay in Almaty.

Business

10/10

Exceptional

06 May 2024

steven

overall

Older hotel, but in a good way. Not luxury but comfortable and quiet. good bed and work area and internet. Nice leafy area. 24 hour supermarket and money exchange steps away. Lots of restaurants within a 15 minutes walk. Good breakfast. Pleasant staff that usually included a fluent English speaker.

Self

10/10

Exceptional

27 Apr 2024

Munish

Great staff and very helpful.

Leisure Self

6/10

Pleasant

21 Apr 2024

JONATHAN

Dated with unfriendly staff

So, the staff aren’t going to win any prizes for friendliness but this is a nice and clean centrally located place. The breakfast room is crowded and without enough space. This, and the generally dated decor lets it down.

Self

10/10

Exceptional

03 Mar 2024

Timothy J

Completely love this hotel. Staff is very friendly and helpful. I wish all my hotels stays were this enjoyable

Self

10/10

Exceptional

15 Jan 2024

Diane

Comfortable stay, great location

We really enjoyed our stay at the Uyut Hotel. It was walking distance to all the main sights in the city and close to lots of great restaurants and shopping. The hotel staff were very helpful and the breakfast was great. I would definitely stay here again!

Friends_and_family Friends

8/10

Excellent

07 Jan 2024

ALISTAIR STEWART

Leisure Friends

6/10

Pleasant

16 Dec 2023

James

Good at first & very unprofessional when i left

Experience at the hotel at first was good, i satayed for several nights, room was clean but the bed didn't have a headboard for some reason it had a brick wall.
They charged me extra because i had a local friend that stayed with me in the room..
The horribly very unprofessional service i got was when i checked out of the hotel on my way back to home to usa i starte to get several text messaged from the hotel on whatsapp telling me that i owe them miney for unpaid taxes and my friend staying with me.. but they didn’t say anything to me upon my check out at the hotel..
Constantly bothering me inconvenienced me during my trips back at the airport very, very disappointing and unprofessional. Will not be going back to this hotel.

Partner

10/10

Exceptional

16 Nov 2023

Baiyan

Nice location. Easy to walk to major places of interests

Business_and_leisure Self

10/10

Exceptional

11 Dec 2021

Bayan

Great

Business Family

10/10

Exceptional

02 Jul 2021

Verified traveler

The stay was amazing, friendly staff, tasty food, great location.

Business Self

10/10

Exceptional

27 Oct 2019

Verified traveler

Wouldn’t stay elsewhere in Almaty

Set off from the main road, so unusually quiet and relaxing. Wonderful staff. Decent breakfast.

Friends_and_family Friends

10/10

Exceptional

04 Sep 2019

Verified traveler

overall is good but breakfast not halal.. as a Muslim.. its a bit disappointing

Business_and_leisure Family

10/10

Exceptional

13 Aug 2019

Gord

TRAVEL VISA RUN

ALL WAS GREAT REALLY HAD A GOOD NIGHT WOULD RECOMMEND

10/10

Exceptional

04 Aug 2019

Joachim

I will come back

Everything was really nice! The staff was very friendly and helpful. The location is perfect. Not far to walk to the city center but very quiet. Breakfast was great.

6/10

Pleasant

25 Apr 2019

Rustamjon

I was overcharged!!!

Upon my arrival to the hotel the hotel receptionist told me that the room type I booked was unavailable, and gave me a choice to choose either an upper class more expensive room or a lower class more affordable room. I went for an affordable room option. My stay was for 2 nights. At the 2nd late evening of my stay the receptionist called me at around 11 pm when I was already in bed, and told me to relocate to another room type that I originally booked. I told that it was very late for relocation and refused to do so. You don't call people asking to relocate at 11 pm Ms. Hotel Administration!!! You should have told it at the check-in or in the morning after the first night stay!!!
Upon the check-out receptionist didn't even bother to tell me that I was charged the original booking price. I stayed in a more affordable room, but was charged for an upper class type room. This is unacceptable!!!!
I want the difference to be paid back to me!!!

2/10

Poor

04 May 2018

Verified traveler

First let me tell you that the indoor pool they advertised does not exist. It's more like a deep hot tub, without the hot.
Second, I booked the room on orbitz and as usual booked for 2 people. When I arrived they tried telling me my booking was on expedia and that it was for 1 person and I'd have to pay 15$ more a night for a second. After A somewhat heated conversation with Aziz, the front desk man, it was resolved. When I asked Aziz to speak with the manager about my problem, he told me that it was a holiday and he couldn't disturb her.
Every single member of the staff except for the restaurant staff was rude and unhelpful. They are way overstaffed and when I was talking to Aziz at the front desk, I had about 4 other men, vallets and security crowding my space behind me.
Especially the guys doing the \"security\" looked awful. No one greeted you at the door. They all have you a mean look and there eyes continued to stare at you until you were beyond view.
It was an extremely uncomfortable stay. Given that I had a suite and the most expensive room in the hotel. I expected a little more customer service than what I got.
I will never consider staying there again.

8/10

Excellent

04 Oct 2017

Verified traveler

Was pleased with the hotel, breakfast was tasty and filling, very quiet at night, slightly detached from the sights otherwise fine, friendly service

10/10

Exceptional

21 May 2017

Verified traveler

Cozy nice compact room with everything you need in a nice order. Location is quite central, but due to the fact the hotel is located a bit off the main street (behind one building), it was quiet enough too. Better than any expectation I had.

10/10

Exceptional

21 Apr 2017

Heiko

It is a very comfortable hotel, in good shape and with very helpful staff. Whenever we had a question or request, they were ready to assist us. The rooms were clean and well kept, all necessary stuff was in the room available. The location of the hotel is on the edge of the centre. We love to walk and therefore it was not an issue for us to access the main sights. Also every day there were local taxi drivers offering their services around the hotel. One the one hand, there is no nice view from this hotel and it is not in the middle of local night life but on the other hand, it also makes it a relatively quiet place. The only tiny minus for this hotel is the breakfast coffee, it was often rather mild or too mild. Otherwise, I do not see any issues with this hotel. Thank you!

Partner

6/10

Pleasant

08 Jan 2017

Hugh

Convenient and clean hotel.

Good hotel with nice front desk staff.

Family

10/10

Exceptional

04 Feb 2026

Tetsuro

アルマトゥのホテルも高額になってきているが、比較的低予算で朝食付、何よりもベッドのマットレスの硬さがちょうどよくてこのホテルが好きです。

Business Self

8/10

Excellent

12 Jan 2026

YASUNOBU

年数が感じられるたてものではあるが、値段の割に広さは申し分ない。
コンセントプラグの数も多く、またシャワーの水圧も問題ない。
コンビニもスーパーも近くにあり買い物にこまることはない。
フロントの女性スタッフの対応も素敵だった。

Self

10/10

Exceptional

16 Nov 2025

kee cheol

all good

Business

8/10

Excellent

21 Oct 2025

Christophe

Bonne option pour découvrir Almaty

Emplacement correct pour découvrir Almaty. Le personnel de l'hôtel est serviable, même s'il parle peu anglais. Chambre très spacieuse et avec le confort nécessaire, au rapport qualité/prix excellent. Check-in à 14h, mais le personnel a gardé ma valise avant gratuitement sans aucune difficulté. Le petit-déjeuner est correct et varié, même si les aliments (notamment chauds) pourraient être un peu plus qualitatifs. Je retournerai à cet hôtel sans problème.

Self

6/10

Pleasant

16 Oct 2025

Funda

Merhaba otelin ısıtması yeterli değildi ek bir ısıtıcı getirdiler. Kural gereği odalara her gün 500 milim su koyuyorlarmış akşamın bir saati ben susuz kaldım ve resepsiyondan su istedim veremeyeceklerini limitimin 500 milm olduğunu söylediler. Bir otel müşterilerini memnun etmek için bir suyu esirgememeli O nedenle tavsiye etmiyorum

Business

8/10

Excellent

12 Oct 2025

Shigeaki

部屋や水回り、建物全体は清潔で快適に過ごせました。
ただホテルの周りは街灯が少なく薄暗いため、夜出歩く時は少し緊張するかも知れません。

Self

10/10

Exceptional

17 Sep 2025

Artur

War alles in der Nähe.