Kazakhstan

Kazakhstan , Almaty
ALMATY, Avenue Dostyk, 52/2
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100 reviews shown

10/10

Exceptional

08 Mar 2026

Georgios

8/10

Excellent

18 Feb 2026

Michael

Rooms were very good and clean
Staff were very attentive and helpfull

Business

6/10

Pleasant

27 Jan 2026

Ajay

Yes room was very good

Leisure Family_with_children

8/10

Excellent

15 Jan 2026

Rustam

Do not go to BarFly restarant. It is terrible

Leisure Family

8/10

Excellent

15 Jan 2026

Dmitry Rustamovich

Staff was great, BarFly restaurant was awful

Leisure Family

2/10

Poor

14 Jan 2026

Kunaiym

Very uncorporative

8/10

Excellent

15 Dec 2025

Steven Ronald

Allowed early check in but room was basic

Business Self

10/10

Exceptional

11 Dec 2025

sal

the view From the rooms to the mountain were great. everything was clean. had a nice Stein

10/10

Exceptional

08 Dec 2025

Louisa

Great location, clean rooms, very friendly helpful staff.

Business Self

6/10

Pleasant

03 Dec 2025

KUSHRAJ

Staff are bit reserved

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Alexander

Nice place, famous soviet age hotel. At least once should be visited.
Everything was ok.

8/10

Excellent

18 Nov 2025

Dean

The staff were very friendly and helpful, the breakfast had a great selection of food, and while parts of the hotel are a bit worn, it was very clean. The water randomly cut off a couple times while showering but after a couple of minutes would come back. The location is also very central.

Leisure Self

10/10

Exceptional

15 Nov 2025

Said Akhmed

Breakfast was delicious and hotel staff are kind. Thank you, I had a good time in here

Business Self

10/10

Exceptional

08 Nov 2025

Keith

Lovely hotel. Nice room and nice staff. Excellent amenities.

Self

10/10

Exceptional

01 Nov 2025

Lisa

Lovely hotel, conveniently located with helpful staff. I had a comfortable room with the most beautiful view overlooking Kok Tobe and the mountains.

Self

10/10

Exceptional

26 Oct 2025

Tatiana

My wife enjoyed staying in this hotel. Very walkable .

Business Self

8/10

Excellent

11 Oct 2025

emma

Nice size room, great location! Only downside was the WiFi was temperamental. I also wouldn’t recommend using their exchange service: rates are worse than the airport and the guy working there is rude.

Self

10/10

Exceptional

07 Oct 2025

Andrew

It is good breakfast served.

Leisure Friends

6/10

Pleasant

06 Oct 2025

Ronald C.

Great location, safe, easy access to local sights and transportation. Bed comfortable, breakfast above average, NO HOT WATER available during entire stay.

Self

10/10

Exceptional

30 Sep 2025

Jochem

erverythings ok

10/10

Exceptional

30 Sep 2025

Stephen

The Hotel Kazakhstan feels like a fancy hotel but a little old fashioned. The rooms are spacious, services are all good, view is incredible, and breakfast outstanding. Our only complaint would perhaps be that it feels quite transactional - services are provided but only exactly what you have paid for.

Partner

10/10

Exceptional

20 Sep 2025

Rachel

Very convenient location, walkable to many shops and restaurants. The rooms are older and have not been updated in a while, and the hotel was under construction at the time we stayed, but the amazing staff and the excellent breakfast made up for it and I would stay again.

Leisure

10/10

Exceptional

16 Sep 2025

Rosemary A

Staff checked us in a couple of hours early which was great after a very long flight.
Really varied breakfast.
Very helpful booking a car for an early trip to the airport.

Leisure Partner

8/10

Excellent

16 Sep 2025

Joseph H

Business

6/10

Pleasant

14 Sep 2025

Pawan

The hotel was undergoing renovation and many pain points no kettle and tea tray in the room no locker, lobby area was over crowded They should disclose that there is renovation work going on

Friends_and_family Friends

10/10

Exceptional

13 Sep 2025

Louis Anthony

Leisure Self

8/10

Excellent

01 Sep 2025

Joseph

Room was good and comfortable. No iron or board in room. Good value, great location. Entrance and signage is very maze-like, seems in back of building, amongst many cars. Good choice on breakfast buffet. More coffee machines in morning. Too much waiting to make coffee! Or have prepared large urns of coffee already

Leisure Self

8/10

Excellent

31 Aug 2025

Eric

Soviet-era hotel with old but clean & functional rooms! The breakfast is 10/10 and location very central. Highly recommended for the price!

Leisure Friends

10/10

Exceptional

27 Aug 2025

Aleksandr

Hotel is conveniently located in the heart of the city. It's on the older, soviet side, but clean. The breakfast was beyond impressive!

Business_and_leisure Self

8/10

Excellent

27 Aug 2025

Jivago

The hotel is in a great location, walking distance from a few tourist attractions s in Almaty. Room was comfortable and staff was helpful.

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

Richard

Wonderful property- the staff was very friendly and helpful. The rooms were quiet and comfortable. There is a great steakhouse named Ziyafet next door to the property.

Leisure Partner

8/10

Excellent

15 Aug 2025

Anam

Our experience with hotel Kazakistan unfortunately wasn’t very pleasant, staff were rude, we booked two rooms they gave us one renovated and another room was really from soviet era, when we asked to have both renovated rooms they wanted to change us extra $ 279 dollars but failed to explain why.

Leisure Family

10/10

Exceptional

05 Aug 2025

Verified traveler

Get away

Overall stay was very satisfying. Super great location.

10/10

Exceptional

27 Jul 2025

Amy

Very clean, quiet, and comfortable. An easy stay!

10/10

Exceptional

08 Jul 2025

Kazhymurat

Nice

8/10

Excellent

16 Jun 2025

Charles Roy

I liked this hotel, it’s a little old but good location and great breakfast. The view from 8th floor was brilliant. The bed a shower were good, but the service people were helpful and friendly.

Self

10/10

Exceptional

08 Jun 2025

Walter

Comfortable hotel with a great history behind it. It had all the amenities you would expect and even ones you wouldn't. It was an awesome location in the heartbeat of the city.

Self

10/10

Exceptional

06 May 2025

FEDOR

Very friendly staff, centrally located. Iconic design of the property.

Friends_and_family Family

10/10

Exceptional

26 Apr 2025

Joanne

very friendly staff

Leisure Self

10/10

Exceptional

26 Apr 2025

nataliia

amazing location, close to everything. hotel is renovated and quite comfortable. would stay here again for travel through almaty

Leisure Family

10/10

Exceptional

22 Apr 2025

ERKAN

We stayed in renovated rooms. Perfect quality for a relativly small ex Soviet Hotel. The breakfast was great. No problem with running hot and cold water in bath room. Good room service and house keeping. Location is nice aswell.
Thanks

Business_and_leisure Partner

8/10

Excellent

15 Apr 2025

Fahd

Nice hotel, close to to walk to major areas in the city

Leisure Self

8/10

Excellent

10 Apr 2025

G V Ramesh

The hotel is clean and tidy, rooms were well kept. Good breakfast. I do recommend staying here since it serves the purpose but you need to know certain things. I deduct one star because there is no above-and-beyond element. At all! The hotel charged me 12,000 Tenge for airport pickup when I could have just walked to the Blue Taxi counter in the arrivals hall, to whom the pick up drive casually gave back the sign with my name on it. I paid 2500 Tenge back to the airport! What a mark-up! Not fair!
In addition, I arrived at around 10 am. They sold me a room for the extra 4 hours before check in (about $100). Most hotels would allow early check in if rooms were available, and there were plenty. I saw many people sitting in the lobby with luggage who would not pay this extra amount. This hotel runs as a business, nothing more.

Leisure Self

8/10

Excellent

20 Mar 2025

Mark

Great location!

Leisure Friends

10/10

Exceptional

08 Feb 2025

Birju

Very conveniently located property. Awesome breakfast spread

Leisure Family

10/10

Exceptional

27 Jan 2025

Wilian

Customer service, breakfast buffet

Leisure Self

6/10

Pleasant

26 Jan 2025

Thomas

Manage expectation

Dont expect luggage assistance, front reception is not guest oriented .Location is the best and room is very comfortable. The bed and beddings are excellent. Housekeeping is two thumbs up. Breakfast is a middle of the road

Friends_and_family Family

4/10

Poor

13 Jan 2025

Peng

The standard room had a very tight bathroom which can present safety issues. The exposed water pipe/radiator on the bathroom wall were boiling hot and caused first degree burns to the arm of my travelling partner. While they eventually put us in a room with a bigger bathroom this could have been prevented if they had proper safety checks in the first place. The room carpet floor also had an exposed sharp staple which can cause injuries. There were no apologies from the hotel. It felt like they didn't care about customers. They only acted on the room change when I requested it rather than proactively offering it to make things better. The bar on the top floor was also very restrictive as you couldn't just have a drink. The breakfast was plentiful and sufficient but nothing to shout about. They're renovating rooms on other floors so the lifts were a bit chaotic and took ages to get through the floor. They're relying too much on the landmark name of the hotel at the expense of providing a great experience to customers.

Leisure Family

8/10

Excellent

08 Dec 2024

Thor

Very good hotel w. good restaurants, but not very close to main areas.

Leisure Self

10/10

Exceptional

20 Oct 2024

Maria

Great stay!

Great location, amazing views, iconic hotel. The room was clean and comfortable but a bit outdated. It didn’t bother me though. The view was great from my room and from the top bar/ restaurant in the 26th floor.

Self

10/10

Exceptional

17 Oct 2024

Atreya

They arranged airport pick up in request and also gave us a room on a higher floor which had an amazing view of the city and the mountains. One of the best places to stay as Dostyk Plaza one of the biggest shopping malls is just 15 min of a walk away and our pick up place for our tours Renon Zyliha was also nearby, just a 10 min ride.

Leisure Friends

10/10

Exceptional

16 Sep 2024

Diana

Would recommend this hotel

In summary: we did enjoy our stay and would stay here again.

Pros:
- we were on the 24th floor and the views were amazing!
-Dostyk Ave has so many shops and delicious restaurants in short walking distance. We could also walk to Ascension Cathedral, Kok Tobe, and most attractions.
-many bars in the hotel, so many people met us for drinks and we didn't have to go far.
-shower head was nice and water was warm.
-it is cool to stay in such an iconic building.

Cons:
-The bed was quite hard for our taste.
-room was small.
-not enough dressers, wardrobes, storage space for our clothes.
-shower was very tight.
-breakfast was good and there was a variety of selection. However, it was very busy and crowded.
-it costs the taxes money to enter the hotels driveway, so no taxi wanted to drop off or pick up right at the hotel. It was easy to walk to a corner once we knew, but shocking at first.

Partner

8/10

Excellent

02 Sep 2024

Roger

Stay of 5 nights. Dining options in and around hotel are excellent. Front desk staff very helpful and sorted out one problem very quickly. Immediate area very walkable and main sights are within a short walk of the hotel. A very enjoyable stay.

Self

8/10

Excellent

14 Aug 2024

Raghav

Just perfect!

The building is the highlight of this hotel, it is visible from many parts of the city and also is a feature of many portraits and paintings seen across the city!

The rooms are large, with good city views!
We booked a suite with mountain views!

It's has a restaurant called Noodles at the ground floor which is good! They have a bar on the terrace and ground floor, so you would have plenty options if you are not willing to leave the hotel.
Making it a bustling/ bustling property. You'll find people coming and going through out the day.
On weekends they have music playing in these bars, you can walk down and join the party or rest in your room. However the music can be heard on higher floors as well.

The location is just perfect to access the majority of the attractions via taxi or subway.
Also a few cafe's and restaurants at a walkable distance!

Do request them for renovated rooms, the staff is helpful!

An over-all comfortable stay!

Partner

10/10

Exceptional

10 Jul 2024

Kevin

The historic hotel was comfortable and the breakfast was amazing. The view over the city was beautiful.

Leisure Family

4/10

Poor

08 Jul 2024

Dale

Other reviews reflect that the property is dated, which is accurate. They are renovating floor by floor, which is helpful. We stayed in a suite, which included an extra room with a foldout couch. No AC in the bedroom, but a wall unit in the extra room. After a few hours of attempting to sleep in the warm bedroom, we moved to the other room for the remainder of our stay. It was comfortable. However, the AC wall unit was not mounted in the window, so after a few hours, the captured liquid dripped continually onto the carpet into a puddle. Breakfast was plentiful, but average quality. The hotel staff were friendly, but not helpful in assisting with general tourist questions and sites. As a final send-off, our very friendly staff person ordered a taxi to the airport for us, and then mistakenly directed us to the wrong car. He loaded our luggage, the car left, and we ended up in the city at restaurant. We had to convince the driver to take us to the airport and paid double the cost.
Overall we had a very average to below average experience. The hotel is inexpensive, and we got wat we paid for. I would not return.

Leisure Family

4/10

Poor

27 Jun 2024

Bhavin

Needs a huge facelift.

This hotel needs a serious refurbish. It looks nothing like the photos. The restaurants on site are good but the rooms are run down. Location is convenient.

Friends_and_family Family

10/10

Exceptional

14 Jun 2024

Anisa

Amazing hotel very nice breakfast great location

Leisure Self

10/10

Exceptional

10 Jun 2024

Hakan

Great place very central

10/10

Exceptional

30 May 2024

Hakan

Very helpful receptionist staff, excellent coffee in the lobby area

Leisure Friends

10/10

Exceptional

16 May 2024

Elizabeth

Stayed one night before leaving Kazakhstan. Comfortable bed and convenient location

Leisure Self

10/10

Exceptional

12 May 2024

Zhan

Beautiful property and clean

6/10

Pleasant

09 May 2024

Aziza

Staff is not helpful- i had three suitcases however no help from staff.

Leisure Self

10/10

Exceptional

16 Apr 2024

Mr d

good position, old but posh internally

cheap airport transfer using “YandexGO” app (airport wifi useless so ensure you’ve access to international data or buy local SIM to use - cost gbp 6 for 30+ minutes journey). hotel is significantly updated soviet era tower unlike headline promotion photo on website but smart & posh internally with lots of adjacent restaurants (up huge external staircase- no obvious lift & no connection from lobby). quick efficient friendly check in, clerk a mine of useful local transport info (bus 12 from stop opposite takes 25 minutes to reach ski lift and resort with snow in April for gbp 40pence). lots of good lifts in hotel, room old but fine- breakfast very good

Self

10/10

Exceptional

28 Mar 2024

Donald

Consistently good

Business_and_leisure Self

10/10

Exceptional

27 Feb 2024

Dennis

Good value for the money. Great breakfast!

Leisure Family

10/10

Exceptional

19 Feb 2024

AYHAN

good stuff, nice restaurants

Leisure Self

10/10

Exceptional

14 Feb 2024

John

for the last sevral years, I have been in this hotel. now this hotel is getting better and better of all areas. service, facilities, and cleanness. i give claps to the new management team.

Business Self

10/10

Exceptional

05 Feb 2024

Andrew

A amazing experience,,,,strongly recommended hotel accommodation and restaurants,,,centrally located in almaty Kazakhstan

Business Self

10/10

Exceptional

28 Jan 2024

HIROYUKI

Openness and nice view.

Leisure Self

6/10

Pleasant

03 Jan 2024

Soumadip

Staffs are very slow and disobedient.

Leisure Family

10/10

Exceptional

04 Dec 2023

YUNLONG

Everything is fine besides the TV like in 80s year robots

Business_and_leisure Self

8/10

Excellent

29 Oct 2023

ANNA

The rooms feel like well-used and required to be fixed

10/10

Exceptional

26 Oct 2023

ishita

Best value for money

Amazing location. Near most of the landmarks. Safe area. Loads of restaurants, drinking places and conveniece stores right across the road. Breakfast was the highlight. Will definately stay here again.

Friends_and_family Friends

8/10

Excellent

19 Sep 2023

Anas

The Time Capsule Hotel😍

The hotel was pretty amazing experience to have in Almaty as I’ve been told that its one of the oldest hotels their and its like a time capsule😍 the view are wonderful no matter which side or floor you are at!
The hotel have 24/7 restaurant (Noodles) and its yummy as well as they have 24/7 mini market inside the hotel and a coffee shop.
If I'm visiting Almaty again, definitely will be staying at Kazakhstan Hotel again.

Self

8/10

Excellent

16 Sep 2023

Bauyrzhan

Great location and breakfast, ok rooms and service

The hotel is a bit old and worn out, the room is pretty small, but the views on the higher floors are amazing, the location is good and breakfast is superb. But the personnel is ok, couldn't find a luggage trolley and weren't really friendly.

Self

10/10

Exceptional

12 Sep 2023

Arnob Ahnaf

Extremely helpful staff. I had no problems communicating regardless of spending neither Kazakh nor Russian. The room was a little old, and the tv was not compatible with internet. There was no fridge in the room either. Aside from that everything was great. Breakfast was nice. The hotel is close to bunch of resorts and there’s a nice park right outside.

Leisure Self

10/10

Exceptional

12 Sep 2023

Nazim

Dry good service. Amazing breakfast

Leisure Family

2/10

Poor

24 Aug 2023

AIBEK

Sauna is for private sessions during the day. Room wth no AC, should have mentioned during booking. Good food.

6/10

Pleasant

10 Aug 2023

Kirolos

This hotel has an ideal location. You can walk to many attractions. also metro and bus stop near the hotel. The hotel staff are wonderful, very helpful and kind. The breakfast is delicious.
The lobby and reception area are a bit dusty. Also don't use the shop and currency exchange at the hotel because the price is too high there.
my room did not match the photo on the site. the furniture is old and chipped. big TV from the 90s. In general, the feeling of the room is like returning to the USSR

Business_and_leisure Self

6/10

Pleasant

07 Aug 2023

Dmitry

Air condition was not available in the bedroom (only in the second room within Junior Suite).

Leisure Friends

10/10

Exceptional

07 Aug 2023

Gayle

This is a landmark Soviet era hotel updated with contemporary style and current amenities. Terrific service. Breakfast buffet included an extraordinary array of regional and classic foods.

Leisure Partner

6/10

Pleasant

29 Jul 2023

tatiana

Nice breakfast
Extremely loud music on the 26th floor preventing guests from sleeping on floors around it
Nice staff

Leisure Family

6/10

Pleasant

05 Jul 2023

Dominic

Location of hotel was excellent, walking distance to most tourist attractions. I didn’t like my room, had an old CRT tv with poor satellite reception. If you want a good sleep, I recommend choosing the city view. The mountain view has a nightclub on ground level which plays music every night.

Leisure Self

6/10

Pleasant

12 Jun 2023

Majed

Breakfast is amazing. But the head of staff is always pushing his cart to the coffee/tea station. Hitting me or blocking my way. He is Turkish and cares only about Turkish guests!
I paid for superior room. but got basic room instead. Stayed 23 nights and asked the reception director(Ameli) to upgrade my room. She made me sit in front of reception for 3 hours for 3 consecutive days while she kept saying 5 minutes.
She had no respect for foreigners. Expedia should be notified that all the Kazakhstanis had the superior(Lux) rooms. She kept showing me downgraded rooms, instead of upgrading. Never again. They owe me money for wasting 3 days of my cherished vaccation! waiting for her to talk to me. She thinks her time is more important than the foreign clients! I think the Turkish owners hired her for her looks & nothing else. She is so rude and think that she is superior!

Leisure Self

2/10

Poor

05 Jun 2023

Elena

There is a bar/open air night club. Absolutely impossible to sleep and rest during a night. Music is extremely loud.
Shower sewer is clogged. Shower was leaking.
Old towels in bathroom.
Breakfast was delicious.

Business

8/10

Excellent

05 Jun 2023

shadman

staff

Thanks, friendly and pleasant staff.

Business

10/10

Exceptional

29 Mar 2023

Timothy

I've been to Kazakhstan many times and stayed at several places in Almaty. The Hotel Kazakhstan is my top choice for several reasons: It is in a prime location in the heart of the city where you can easily walk to many of the main attractions--the Green Bazaar, Panfilov Park, Ascension Cathedral, Kok-Tobe funicular, the opera house, etc. Almaty is a city made for walking!
The hotel Kazakhstan is at a higher elevation, especially if you're in an upper floor, so the air is much fresher. The big windows in the rooms also open wide, so you can let in all the fresh mountain air.
The complimentary breakfast is vast, with all the usual breakfast items plus many hot dishes, fruits, salads, etc. There are several good restaurants in the Hotel KZ complex, and there are dozens of excellent restaurants nearby.
Directly behind the Hotel Kazakhstan is a peaceful and shady city park where you can relax. It also has a great children's playground--excellent if you are traveling with kids.
If you are new to Almaty, you will want to ride up to Kok-Tobe on the funicular, and the entrance is directly next door.
I found the hotel staff extremely helpful and friendly. (Not all the staff are equally good with English, so you should have patience too.)
Lastly, the room rates are a great bargain (I had a \"Superior\" room on the 24th floor on my last visit, which had terrific mountain views.)
There are many much more expensive hotels in Almaty, but the Hotel Kazakhstan is my personal favorite.

Business_and_leisure Self

10/10

Exceptional

13 Mar 2023

Emad

Cozy nice hotel ,good location and nice room view, nice hotel staff

Business Self

10/10

Exceptional

30 Jan 2023

Wassim

Best value for money, comfortable stay in central location and friendly staff.

Leisure Family

10/10

Exceptional

09 Jan 2023

Nadezhda

We enjoyed our stay.

10/10

Exceptional

18 Nov 2022

Mark A

Excellent friendly staff. Amazing hue free breakfast.

Friends_and_family Family

10/10

Exceptional

19 Oct 2022

Wassim

You definitely get more than what you pay for, and it was comfortable for a month long stay

Leisure Family

10/10

Exceptional

16 Oct 2022

Raymond

Good location, well maintained hotel, very good breakfast

Friends_and_family Friends

8/10

Excellent

29 Sep 2022

Ilian

The superior rooms are brilliant. The standard ones are to be avoided in my opinion though. Brilliant breakfast and gorgeous views from top floors.

Leisure Self

8/10

Excellent

13 Aug 2022

Bayan

I liked the elevators, breakfast, and there were two rooms in 1. I did not like that the Wi-Fi wasn't good, and that only the second room had A/C.

Business_and_leisure Family

4/10

Poor

16 Nov 2021

Aziza

I booked a standard room and ended up with a two bedroom and 1.5 bathroom. Rooms were very very small, shower drainage was poor. Otherwise liked reception staff.

Leisure Self

8/10

Excellent

07 Oct 2019

Gvbpilot

A nice property. The room service menu was a little sparse but I didn’t ask for anything special so that might be available. The roof top restaurant is excellent.

Friends_and_family Partner

10/10

Exceptional

14 Jul 2019

Richard

Great hotel

Magnificent hotel. Lovely room and bathroom. Comfortable bed. Friendly and helpful staff. Great location in the south of the central area of the city, convenient for shops/restaurants and Kok Tobe cable car.

8/10

Excellent

08 Jun 2019

Martin

Good location, nice hotel.

Perfectly austere Soviet building, yet very well kept. Amazingly powerful shower, good quality bed. Tried to charge me for things from the minibar which hadn't been used, and the breakfast is not something to write home about. But I would stay again as it was fair value for money with a breathtaking view. Needs a bit of maintenance,

Partner