BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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Mercure Almaty City Center
Almaty · Kazakhstan
53 Abylai Khan Avenue, 53 11View location
9.2/10Excellent102 Reviews
Cleanliness9.4/10 9.4
Service9.0/10 9.0
Comfort9.4/10 9.4
Condition9.4/10 9.4
Neighborhood9.0/10 9.0
Amenities8.8/10 8.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Mercure Almaty City Center
Perfect choice if you're planning a business trip or considering a leisure travel. The hotel is located in central part of the city, in close proximity to various landmarks. Facilities and services include two restaurants with the finest cuisine, lobby-ba r, 4 spacious conference rooms, and a relaxing spa-center.
Hotel boasts 117 well-appointed guestrooms with unique inspired design by local culture and traditional art.
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With a stay at Mercure Almaty City Center in Almaty (Almaly District), you'll be a 3-minute walk from Gabit Musrepov Kazakh Theatre for Children and Youth and 11 minutes by foot from MEGA Park.
This ski hotel is 9.8 mi (15.8 km) from Shymbulak Ski Resort and 0.8 mi (1.3 km) from 28 Panfilov Heroes Memorial Park. Make yourself at home in one of the 117 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions.
Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs, bidets, and bathrobes. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, a 24-hour front desk, and luggage storage.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Green Key (Foundation for Environmental Education)
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Important information
-
You need to know
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately KZT 10000 per person
- Airport shuttle fee: KZT 10000 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Russian
English
Italian
French
Nearby attractions
Gabit Musrepov Kazakh Theatre for Children and Youth
0.2 km / 0.2 mi
MEGA Park
0.9 km / 0.6 mi
Green Bazaar
1.2 km / 0.7 mi
28 Panfilov Heroes Memorial Park
1.2 km / 0.8 mi
Zenkov Cathedral
1.3 km / 0.8 mi
Almaty Cathedral
1.6 km / 1 mi
Nedelka Park
1.8 km / 1.1 mi
Almaty Opera House
2 km / 1.2 mi
Museum of Kazakh Musical Instruments
2.1 km / 1.3 mi
Lermontov Russian Drama Theatre
2.5 km / 1.6 mi
Central Park of Culture and Leisure
2.6 km / 1.6 mi
Almaty Zoo
3 km / 1.9 mi
St Nicholas Cathedral
3.1 km / 1.9 mi
Respublika Alanghy
3.1 km / 1.9 mi
Kazakhstan Independence Monument
3.1 km / 1.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2018
- Total number of rooms: 117
- Number of floors (annexe): 11
- Single rooms: 82
- Twin rooms: 23
- Suites: 3
- Superior rooms: 9
- hotel
- American Express
- EC
- JCB
- Diners Club
Show 95 more facilities & services
- MasterCard
- Visa
- Maestro
- Visa Electrón
- EuroCard
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car park
- Garage
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out
- Mobile phone coverageExtra charge
- Wired Internet
- Wi-fi
- Local and international callsExtra charge
- Car hireExtra charge
- Transfer serviceExtra charge
- Secure parking
- Room service
- Laundry serviceExtra charge
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Smoke detector
- Hotel safe
- Cloakroom
- Lift access
- Concierge
- Gym
- Newspapers
- Luggage room
- Dining area: 2
- Library
- Electric kettle: 1
- Towels and bed linen
- CaféExtra charge
- BarExtra charge
- Restaurant: 2
- Non-smoking area
- Highchairs
- Breakfast room
- Conference room: 5
- Meeting room
- Projector
- PrinterExtra charge
- PhotocopierExtra charge
- Business centreExtra charge
- Audio-visual equipment rental
- FaxExtra charge
- Sauna
- Steam bath
- Hot tub
- Turkish bath (hamam)
- MassageExtra charge
- Spa treatmentsExtra charge
- Hairdressing salonExtra charge
- Beauty salonExtra charge
- Spa centre
- Green Key (FEE)
- Breakfast
- Breakfast buffet
- Continental breakfast
- Hot breakfastExtra charge
- Early bird breakfast
- À la carte lunchExtra charge
- Set menu lunchExtra charge
- À la carte dinnerExtra charge
- Set menu dinnerExtra charge
- Breakfast and dinnerExtra charge
- Special dietary optionsExtra charge
- Gluten-free mealsExtra charge
- Vegetarian mealExtra charge
- SnacksExtra charge
- LGTBIQ friendly
- Early Check-inExtra charge
- Identification card at arrival
- Flight information required
- Non-smoking establishment
- Single-Use Plastic Free
- Aqua fitExtra charge
- Fitness
- Horse ridingExtra charge
- Cycling / mountain bikingExtra charge
- Mini golfExtra charge
- GolfExtra charge
- TennisExtra charge
- FootballExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIORSUITE • SUPERIOR • 1 Bedroom • 45 m²SUI.SU
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Electric Kettle: 1
- Hairdryer
- Shower
- Bathtub: 1
- TV
- Minibar
- Tea and coffee making facilities
- Centrally regulated air conditioning
Show all 26 amenities
- Individually adjustable heating
- Living room: 1
- Wi-fi
- Wake-up service
- Cot on demand
- 220V power supply
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Satellite TV
- Cable TV
- Smoke detector
- Housekeeping
- Soundproof room
- Telephone in the bathroom
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
SUITE SUPERIOR
Room photos
15 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU
Room amenities
- Electric Kettle: 1
- Hairdryer
- Shower
- Bathtub: 1
- TV
- Minibar
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Individually adjustable heating
- Living room: 1
- Wi-fi
- Wake-up service
- Cot on demand
- 220V power supply
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Satellite TV
- Cable TV
- Smoke detector
- Housekeeping
- Soundproof room
- Telephone in the bathroom
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARD • 1 Bedroom • 32 m²DUS.ST
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathrobes
- Slippers
- Make-up mirror
- Satellite TV
- Cable TV
- Smoke detector
- Housekeeping
- Soundproof room
Show all 25 amenities
- Telephone in the bathroom
- Shower
- Hairdryer
- TV
- Radio
- Cot on demand
- 220V power supply
- Toiletries
- Desk
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Disability-friendly bathroom
- Wi-fi
- Wake-up service
Facilities with extra charge
- Extra beds on demand
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
DOUBLE SINGLE USE STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST
Room amenities
- Bathrobes
- Slippers
- Make-up mirror
- Satellite TV
- Cable TV
- Smoke detector
- Housekeeping
- Soundproof room
- Telephone in the bathroom
- Shower
- Hairdryer
- TV
- Radio
- Cot on demand
- 220V power supply
- Toiletries
- Desk
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Disability-friendly bathroom
- Wi-fi
- Wake-up service
Facilities with extra charge
- Extra beds on demand
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room CITY VIEWRoom • CITY VIEWROO.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
Room CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 32 m²TWN.ST
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- 220V power supply
- Alarm clock
- Cot on demand
- Wake-up service
- Wi-fi
- Radio
- TV
- Hairdryer
Show all 28 amenities
- Shower
- Electric Kettle: 1
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Plug adaptor
- Cable TV
- Satellite TV
- Make-up mirror
- Slippers
- Bathrobes
- Desk
- Toiletries
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Disability-friendly bathroom
- Smoke detector
Facilities with extra charge
- Minibar
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
TWIN STANDARD
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Room amenities
- 220V power supply
- Alarm clock
- Cot on demand
- Wake-up service
- Wi-fi
- Radio
- TV
- Hairdryer
- Shower
- Electric Kettle: 1
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Plug adaptor
- Cable TV
- Satellite TV
- Make-up mirror
- Slippers
- Bathrobes
- Desk
- Toiletries
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Disability-friendly bathroom
- Smoke detector
Facilities with extra charge
- Minibar
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
Bed in dormitory STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: BED.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BED • 1 Bedroom • 32 m²DBL.DB-SU
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Telephone in the bathroom
- Soundproof room
- Individually adjustable heating
- Individually adjustable air conditioning
- Tea and coffee making facilities
- Minibar
- TV
Show all 26 amenities
- Hairdryer
- Cot on demand
- 220V power supply
- Extra beds on demand
- Toiletries
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Satellite TV
- Cable TV
- Smoke detector
- Housekeeping
- Wake-up service
- Wi-fi
- Disability-friendly bathroom
- Wheelchair-accessible
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
DOUBLE SUPERIOR WITH DOUBLE BED
Room photos
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Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-SU
Room amenities
- Shower
- Telephone in the bathroom
- Soundproof room
- Individually adjustable heating
- Individually adjustable air conditioning
- Tea and coffee making facilities
- Minibar
- TV
- Hairdryer
- Cot on demand
- 220V power supply
- Extra beds on demand
- Toiletries
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Satellite TV
- Cable TV
- Smoke detector
- Housekeeping
- Wake-up service
- Wi-fi
- Disability-friendly bathroom
- Wheelchair-accessible
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
SUITE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
DOUBLE SINGLE USE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DUS.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
JUNIOR SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
Room MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
DOUBLE SINGLE USE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DUS.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIORSUITE • SUPERIORSUI.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
SUITE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin MOUNTAIN VIEWDouble or Twin • MOUNTAIN VIEWDBT.VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Almaty City Center
Double or Twin MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Mercure Almaty City Center
50
reviews shown
Asif
clean rooms
Davis
Incredible breakfast buffet, kind and welcoming staff, clean room and bathroom.
We enjoyed our two week stay immensely and being able to walk to many a place.
We enjoyed our two week stay immensely and being able to walk to many a place.
Safwan
The hotel is average, they refused to give me additional towels, saying I can only have one and when it is used then I can request another. Which is bizarre!!
Breakfast is below poor, the scrambled eggs where ice cold (not even lukewarm) bread stale and hard like rocks, I asked for sunny side up, they came drenched with oil and burnt below, the coffee was not good at all either.
On the upside, room was spacious and clean. The heating system is a bit tricky needs to be adverted frequently, because the settings kept changing on their own!
Breakfast is below poor, the scrambled eggs where ice cold (not even lukewarm) bread stale and hard like rocks, I asked for sunny side up, they came drenched with oil and burnt below, the coffee was not good at all either.
On the upside, room was spacious and clean. The heating system is a bit tricky needs to be adverted frequently, because the settings kept changing on their own!
Timur
Coffee machine for breakfast should be improved.
Niso
The free mini bar as marketed was never there unfortunately, when leaving we saw on the announcement board that they provide it upon request, however the reception didn’t say a word about it. In general the welcoming was very cold and unpleasant. The facility and rooms were nice!
Margarita
Very friendly staff, great room, fantastic breakfast.
Verified traveler
Avoid. Not 4-star. Not 9.0 rating.
I cannot understand how this hotel gets a 9.0 rating. Please be aware that the Wi-Fi is terrible. You can just about download files but streaming or video calls are nearly impossible. Couple that with the fact that there was no signal on the TV for the entirety of my five-night stay, and this doesn’t spell out 4-star hotel to me. The towels are tiny, the hotel has just one corkscrew that apparently disappeared so they were unable to provide one and the breakfast is distinctly average. There are better hotels in Almaty for the same price or cheaper. Honestly, please avoid.
Feruza
We enjoyed our stay at this hotel. Staff were very friendly and helpful with all our queries and requests. We particularly liked the generous delicious breakfast and how hospitable the restaurant team was. We used the spa upstairs twice and we loved it. Just be sure to take your own flip flops to the spa because the shoes the hotel gives for free is slippery on those surfaces. The whole hotel is clean, the room was nice and good for its price. I would recommend staying at this hotel whether you are visiting Almaty for business or fun.
Sabina
Reception was very disappointing. Room was missing basic things like soap, shampoo and hair dryer which I never end up getting.
teodor
This is my 4th stay at this property
I keep coming back, and the place keeps delivering each time - that is worth mentioning - thanks Team Mercure
teodor
Perfect for walking around city center Almaty
Amazing service from front-desk - Mr. DAMIR has been utmost professional and has helped us with advice and many other things. Comfortable lobby and location close to the walking promenade in Almaty. Good room-service
Yoshie
I like Mercure because their rooms and facilities are always modern and clean. This hotel in Almaty was no exception. Very satisfied with breakfast and their service was good in general. There are some dining options available within walking distance.
ATUL
Fabulous experience. The check in staff was very courteous and friendly. Resolved all possible problems.
Verified traveler
Great property Great propertyGreat propertyGreat property Great propertyGreat property
Verified traveler
Great hotel mostly except issues at check out
My usual stay when at Almaty but the hotel this time made a mistake on the invoicing when I had already checked out and when I asked to separate various charges, was told I have already checked out so they cannot reverse/provide as requested. It wasn't even my fault the error was done at the check out area yet they will not oblige my request, truly disappointing as after 3 emails no one has bothered to respond.
Farouk k
GOOD
Verified traveler
Had 6 nights at the hotel. Modern, clean and great service. Excellent
Verified traveler
Really well located. Brand new and great service. Good breakfast. Nice spa. Good rooms
Verified traveler
Great hotel, beautiful room and excellent restaurant.
Joe
A Pleasant Stay in Almaty
This new hotel has a minimalist and functional design but with a nice vibe. It is on the edge of town but you can still walk (or take a quick Uber ride) to almost all of the places in the city. Not to be missed is the very nice spa on the top floor with particularly outstanding views of the city at sunrise and sunset.
Verified traveler
The best Hotel in Almaty..Best service, best personal , they are too kindly..
Verified traveler
Brand new hotel with excellent facilities/service
Hotel is brand new, Net was good, walking distance (15 mins) to huge mall, service was top notch...a minor downside was lack of Eng channels but its ok
Verified traveler
Good location and the concierge staff were very nice
Kheng Hua
A great city center hotel with reasonable rates.
A great new hotel in the city center close to good food and shopping. Walking distance to the cathedral, Green Bazaar, Rahat Chocolate Factory, War Memorial.
Travellers will like the excellent wifi in the rooms.
Improvements could be done for the toilet amenities, such as provision of toothbrush, shavers, cotton butts, etc.
Travellers will like the excellent wifi in the rooms.
Improvements could be done for the toilet amenities, such as provision of toothbrush, shavers, cotton butts, etc.
Verified traveler
Would stay again
Everything was great. Very comfortable room and bed. Service at the front desk and restaurant was outstanding. The front desk staff speaks excellent English and is really helpful in arranging taxis, etc.
Breakfast was pricey but it was very good.
Breakfast was pricey but it was very good.
Amos
Amazing stay!
We had an amazing stay at this hotel. We were warmly greeted by the staff. The staff, especially Rashid and his other male colleague, go out of their way to make sure you are having a great stay. The room is spacious, comfortable and clean. The hotel is brand new and is in a great location. I would recommend this hotel to anyone.
Verified traveler
House keeping services should be improved. Rooms are not cleaned enough.
ronnie
just pool is missing rest is excellent
Yuliya
Wonderful hotel at the city center for reasonable price
John
Loved it!
Amazing stay... I didn’t want to leave!
Marco
Ottimo hotel in centro ad Almaty.
Buona colazione con ampia scelta anche per gusti Italiani.
Buona colazione con ampia scelta anche per gusti Italiani.
NIco Andreas
Grundsätzlich ist es ein sehr schönes Hotel. Die Qualität der Betten ist super, die Zimmer sind schön und groß und das Badezimmer bietet eine große Dusche und ein Bidet. Das Personal ist freundlich und versucht so gut es kann auf englisch zu unterstützen.
Leider gibt es keine individuell einstellbare Klimaanlage, was unseren aufenthalt wirklich unangenehm machte. Aktuell (Ende März) herrscht Winterbetrieb. Entsprechend kann über die Klimaanlage nur geheizt werden. Wir ließen diese sofort abstellen und öffneten das Fenster. Tagsüber hatten wir gute 26 Grad im Zimmer, Nachts ging es nicht weiter als 24 Grad runter. Da wir im Wetterbericht sahen, das Temperaturen bis 26 Grad erwartet entschieden wir uns deshalb früher abzureisen.
Sehr positiv hervorheben möchte ich das Frühstück. Es ist zwar etwas teurer, bietet dafür aber reichlich auswahl zu einer hervorragenden Qualität.
Leider gibt es keine individuell einstellbare Klimaanlage, was unseren aufenthalt wirklich unangenehm machte. Aktuell (Ende März) herrscht Winterbetrieb. Entsprechend kann über die Klimaanlage nur geheizt werden. Wir ließen diese sofort abstellen und öffneten das Fenster. Tagsüber hatten wir gute 26 Grad im Zimmer, Nachts ging es nicht weiter als 24 Grad runter. Da wir im Wetterbericht sahen, das Temperaturen bis 26 Grad erwartet entschieden wir uns deshalb früher abzureisen.
Sehr positiv hervorheben möchte ich das Frühstück. Es ist zwar etwas teurer, bietet dafür aber reichlich auswahl zu einer hervorragenden Qualität.
bruno
Great modern hotel in the center of Almaty
Great modern hotel in the center of town. Very friendly and helpful staff. There was minimal hot water in the shower, otherwise everything was perfect.
Andreas
Macht alles einen neuen Eindruck. Nachteile waren lediglich: kaum noch Wasserdruck wenn man wirklich warm duschen möchte, Klimaanlage war im März bei 22 grad draußen nicht anzuschalten was im Zimmer 28 grad mit sich brachte, Bar in der Lobby unverhältnismäßig teuer für das preislevel in der Stadt, Beispiel 1 lokal Bier 7,90 EUR
SANGHO
Әлия қызметкері мейірімді.
Kamshat
Отличный персонал
Отличный отель и очень отзывчивый персонал. У ребёнка был день рождения, его поздравили тортиком, нам продлили проживание до 16.00 бесплатно и предоставили бесплатный завтрак сыну. Спасибо отелю
MUHAMMET
Temiz bir otel, merkeze de yakın.
Didar
Неповторимый интерьер
Классное расположение, очень близко к арбату и пешеходной улице Панфилова. Номера оформленый в казахских орнаментах, прямо очень красиво!
Alexey
Отличный отель с отличным местоположением
Отличный отель с большими номерами и прекрасным местоположением, очень рекомендую.
Zekeriya
Herşey güzel
Otel çok güzel. Herkese tavsiye ediyorum.
Se Young
전반적으로 좋아요!
오픈한지 얼마 않되서 그런지 깨끗하고 좋았어요.
전반적으로 직원들도 친절하고 좋았지만 다리미와 다리미판을 요청했는데 준다고 하더니 갑자기 없다고 못 준다고 하더라구요. 그것도 몇 시간 지난 후 재 요청하니 그제서야 없다고 ㅜㅜ
공항에서는 15분 정도
호텔에서 도보 5분 정도에 마트와 아르바트 거리 같은? 스트리가 있어서 저녁에는 버스킹도 하고 인파가 많아요. 크지 않지면 쇼핑몰도 있어요!
전반적으로 직원들도 친절하고 좋았지만 다리미와 다리미판을 요청했는데 준다고 하더니 갑자기 없다고 못 준다고 하더라구요. 그것도 몇 시간 지난 후 재 요청하니 그제서야 없다고 ㅜㅜ
공항에서는 15분 정도
호텔에서 도보 5분 정도에 마트와 아르바트 거리 같은? 스트리가 있어서 저녁에는 버스킹도 하고 인파가 많아요. 크지 않지면 쇼핑몰도 있어요!
Recep Akin
Preferable for business
Recep Akin
Good for business
Polina
Хороший, новый Отель . Великолепное расположение. Уютный номер, а самое главное прекрасная постель. Завтраки хорошие.
Verified traveler
Will definitely come back!
Verified traveler
Tolles Frühstück, nettes Restaurant, bequeme Betten und ein sehr schönes Zimmer. Spa und Saunabereich sehr modern eingerichtet, mit einem super Panorama auf die Stadt!
EUGENE
Nice cost-performance! Will come again.
Very nice for the cost of stay. The room was not cleaned on the second night for some reason. Hotel interior is very new and clean.
Yulia
Il migliore hotel di Almaty
Il migliore hotel di Almaty e di tutti i Mercure in cui ero mai stata.
SPA fantastico con una vista dall’ultimo piano sulla città e sulle bellissime montagne.
Stanze enormi e con tutti i confort. Servizio e la gentilezza dello staff è impeccabile.
Se torno in Almaty assolutamente prenoterò solo questo hotel.
Consiglio transfer dell’hotel da/per aeroporto.
SPA fantastico con una vista dall’ultimo piano sulla città e sulle bellissime montagne.
Stanze enormi e con tutti i confort. Servizio e la gentilezza dello staff è impeccabile.
Se torno in Almaty assolutamente prenoterò solo questo hotel.
Consiglio transfer dell’hotel da/per aeroporto.
Verified traveler
Zentrale Lage, modernes Hotel, schöner SPA Bereich - Rooftop, schöne Vielfalt beim Frühstück.
Leider sehr unfreundliches Personal.
Leider sehr unfreundliches Personal.
Alexandre
Top RAS
Location & surroundings
Mercure Almaty City Center
53 Abylai Khan Avenue, 53 11, Almaty, Kazakhstan
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Mercure Almaty City Center
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