Name: The Dostyk
Address: Kurmangazy Street, 36, Almaty, 50021, KZ

10/10

Exceptional

22 Apr 2026

James

Great generously sized room, helpful reception staff and super speedy and good laundry team. Breakfast was nice. Steam room, sauna and pool were nice.

Central location in Almaty. Hotel was a very dependable and helpful place to stay

Note that entrance has some steps.

Partner

10/10

Exceptional

01 Mar 2026

Andrew

Lovely hotel, clean rooms and good service

10/10

Exceptional

03 Jan 2026

jan

hospitality

Friends_and_family Family

8/10

Excellent

16 Dec 2025

Natalya

.

Business_and_leisure Self

8/10

Excellent

28 Sep 2025

David

Breakfast was decent with a good variety. Spa was fairly good although pool closed. Was not advised of any VIP benefits which is disappointing.

Staff were excellent at reception, friendly and offered early check-in and late check out.

Well located near metro, bus stop and wothin walking distance to main sights. Safe area and clean.

Leisure Self

10/10

Exceptional

27 Jul 2025

Balaji

Excellent

10/10

Exceptional

06 Jul 2025

Dirk

Great Stay During Almaty Transfer

Great short stay in the center of Almaty during a transfer on Air Astana. Young desk staff were wonderful and helpful. Airport transfer efficient. Room was better than I had expected given the price I paid. Breakfast buffet was excellent if not effusive. Love the local options. Lobby is grand. Location central. A/C struggled during hot spell.

Self

4/10

Poor

24 May 2025

Rene

This property maintains a lovely lobby area and the hotel room was clean. That's the good.
The not-so-good...the bed was hard, the light beside the bed would not turn off. We called the desk, they sent someone to fix it and he could not. The solution? Point the light down toward the floor...No offer to change rooms. The restaurant food was expensive and not good.

Business_and_leisure Partner

10/10

Exceptional

15 May 2025

Chikako

.

Leisure Partner

10/10

Exceptional

09 May 2025

Terry

We were warmly welcomed and the check in was quick, easy and our room was upgraded.

8/10

Excellent

18 Jun 2024

Cynthia

Excellent

Shops on the first floor were never open, the majority of staff had no ideas or references for shopping. Very limited ability to charge to room (results in multiple charges and fees for international visitors). Overall, these were small things as the hotel is lovely, the rooms comfortable, the location excellent, and several staff members (Svitlana at reception) are exceptional.

Business

10/10

Exceptional

02 May 2024

Ilya

Very special and clean room. I will stay at Dostyk again!

Leisure Self

10/10

Exceptional

20 Jan 2024

Konstantin

Perfect place, testy food, Next time travel only Dostyk Hotel !

Family

8/10

Excellent

12 Nov 2023

Verified traveler

Ok

Good location
Staff helpful

Never a five star hotel
Souless, dated and rooms have zero soundproofing.
Worst thing was half a weeks laundry cost $80 to do!! Daylight robbery.

Overall it was fine, but nothing special.

Business

10/10

Exceptional

10 Sep 2023

Robert

Our hotel stay was amazing. Very helpful front desk and hotel staff. Rooms were clean and comfortable. Many of the staff spoke English and were very helpful on local information and suggestions. Housekeeping staff were there every morning and supplied water, tea and coffee to our room. Our original stay was for 7 days but we had to extend our stay twice, and the hotel staff took care of everything. We had the breakfast buffet every morning and were very pleased with the food selections. We will stay here again whenever we return to Almaty!

Business_and_leisure Family

10/10

Exceptional

23 Aug 2023

Mark

Really liked this hotel in Almaty. The breakfast was great. Rooms were really bright, very clean and spacious. Staff was super helpful. Overall it was perfect and no complaints whatsoever. Will stay again if I’m ever back in Almaty.

Leisure Self

10/10

Exceptional

09 May 2023

Trinidad

Check-in as a VIP access was granted at 11 am. Late check-out was also given to us.

Airport transfers were done for us.

Friendly and helpful front desk and staff.

The place is within walking distance to popular Almaty attractions.

Leisure Partner

10/10

Exceptional

03 Mar 2023

Irina

I visit Almaty at least ones a year for one or two weeks for the past 8 years I always stay at the Dostyk. Love the Place, the staff are very professional, polite, helpful. The location is very convenient. The food at the restaurant and bar suburb, kudos to the chef Alecksandr Fomich, he never disappoints. The rooms are a little outdated, however clean and very comfortable.
I wish they would install a railing on the front steps. In the winter it makes me nervous because of the possibility of slipping.
I will definitely be back.

Business_and_leisure Self

10/10

Exceptional

02 Jan 2023

Cheryl

Very nice hotel in the middle of everything

Business_and_leisure Partner

10/10

Exceptional

08 Aug 2022

Shadman

Great

Grat stay, friendly staff, front desk was very helpful when I had an emergency and needed to go to a hospital, they arranged everything including Taxi to hospital, who refused to take any money for the ride. That was very kind and helpful from the Hotel and the Taxi driver side. All I can say is THANKS

Business

10/10

Exceptional

30 Jun 2022

Tetiana

The stay was very nice and pleasant. The food was delicious. One little thing - our air conditioner leaked over night but over all we loved everything.

Leisure Family

10/10

Exceptional

08 Jan 2021

Michael

5 stars deserved.

Amazing hotel with all the amenities. Food and service is incredible. Location is perfect.

Partner

10/10

Exceptional

19 Dec 2020

Verified traveler

Excellent location. Convient to good food, shopping, transport and all city sights/amenities. Staff and services are top quality.

Business Self

10/10

Exceptional

30 Jun 2020

Michiel

The hotel room is bigger than average clean very big comfortable bed. Our 15 month old baby had a nice comfortable crib too. Due to COVID measures the restaurant and swimming pool were not open.
Hotel is in a wealthy part of the city’s very close to restaurants and cafes.
We had a great stay. Staff was very helpful and friendly. We will stay here again

Friends_and_family Family

8/10

Excellent

14 Aug 2019

Craig

Formal and very comfortable great airport pick up

Room was excellent great bathroom ,large room
Breakfast very well presented in a fairly formal room.
Negatives the beauty services went available dispite the hotel
Saying they were,pool was functional but a
Little tired
Last of all while some of the reception staff and foyer staff were wonderful one woman was not at all welcoming or helpful

Partner

10/10

Exceptional

13 Aug 2019

Verified traveler

I was very pleasantly surprised by this property. Staff was extremely helpful and courteous. Food was very good as well. Rooms are quiet and comfortable

Friends_and_family Family

10/10

Exceptional

05 Aug 2019

Jan

Great hotel with excellent staff and amenities. We especially liked the pool.

Leisure Partner

10/10

Exceptional

03 Aug 2019

Verified traveler

Very central situated and loving the amenities. Rooms are neat and clean

Friends_and_family Family

8/10

Excellent

16 Jul 2019

Geoffrey

Wonderful stay!

Staff were very helpful and receptive even though our flight arrived at 1:30am. The room was clean and the bed was unbelievably comfortable. The Spa was also a highlight allowing us to relax completely our first day before setting out on any adventures and then to relax again at night.

Partner

8/10

Excellent

06 May 2019

Roberto

Good Location. Beds no so comfortable

Good Location. Beds no so comfortable

10/10

Exceptional

28 Apr 2019

Verified traveler

No real problems or issues.

Service was very good. Nice rooms. The business center printer needs a new ink cartridge; it only prints in pink. The view from our room was a roof; you could inquire about rooms with a view. The wifi worked well.

Partner

10/10

Exceptional

31 Mar 2019

Shane

Hidden gem

Loved it here. 5 stars all the way from the super early check-in to the late check out. The wonderful staff could not do enough for me. Great location, huge rooms, fast wifi, which can be an issue here. Lovely bars, great spa, saunas, gym and pool big enough for laps. The kicker was the Kubrick-esque corridors. I stayed a week and did not want to leave. Almaty is a wonderful city as well. A hidden gem, just like the Dostyk. I’ll be back.

8/10

Excellent

29 Jan 2019

OKSANA

Value stay at a great location

This was my second time at The Dostyk hotel: Close to everything, great value, clean, nice breakfast; will come back and stay there upon my next trip in Almaty.

10/10

Exceptional

26 Jan 2019

Olha

Pleasant stay in dostyk

It was very good. Comfortable location for me and good service.

10/10

Exceptional

07 Jan 2019

Mahipaul

Hidden gem in Almaty

Amazing room. Fantastic room. The breakfast is probably 4/5 but good nonetheless, omelet bar is always a plus.
Pool available, medium sized.
Small fitness rooms available.
Didn't try the massages but it would have been okay I'm sure.

Walking distance to metro, museum and not very far from Dostyk Plaza, an awesome mall.

Room service is okay. There's also a fantastic bar, and if my wife and I still smoked we would have had some cigars. Great stay.

They even helped my wife when she had her phone stolen. These guys are great. If in Almaty again would stay for sure!

Partner

8/10

Excellent

06 Jun 2018

Verified traveler

Pretty nice stay. A little expensive compared to similar hotels in Almaty

8/10

Excellent

07 Feb 2018

Verified traveler

Good stay

It was good stay overall; convenient location

8/10

Excellent

03 Dec 2017

Petra

Good hotel

I have stayed at this hotel a couple of times. It’s a good location and the staff is helpful. The rooms are simple but nice.

10/10

Exceptional

02 Oct 2017

Igor

Great hotel

Logved everything. Espesially great sound protection from outside noise.

8/10

Excellent

20 Sep 2017

Verified traveler

Very good location

The location of the hotel is great and the staff is friendly.

10/10

Exceptional

23 Aug 2017

Marie

Very comfortable

Comfortable room and bathroom. The breakfast Buffet is excellent - wide variety of salted and sweet food. Fresh fruits.
There is a tourist center in the hotel, which is very convenient.
Only regret : no staff to help with suitcases in the stairs

8/10

Excellent

14 Aug 2017

osher

Great hotel I think everyone should see and visit

Amazing and clean hotel I really loved it

10/10

Exceptional

25 Jul 2017

Robert

Charming hotel in the heart of Almaty

Great hotel in a great location in Almaty. Unfortunately, our stay was short, but the staff were very warm and helpful during our move from the US. They allow pets, which is one of the reasons we chose this hotel - and the staff helped us a lot after our late night arrival - helping with cleaning supplies and laundry service after our dog's 20 hours in a crate.

Family

10/10

Exceptional

25 Jun 2017

Tobias

Great for business trip

Clean, fresh hotel with friendly staff.

10/10

Exceptional

01 Nov 2016

Jeff

Nice stay

Very nice staff, clean, warm heated floor in the bathroom.

8/10

Excellent

03 Oct 2016

Verified traveler

Centrally located with easy access

We were able to get around by foot to most sightseeing locations and lots of choices nearby for dining. We could have used more help from the staff about dining experiences.

8/10

Excellent

23 Jul 2016

Pablo

worth it

great hotel with helpful staff. The swimming pool was under restoration but otherwise all other amenities were available as described in site.

8/10

Excellent

07 Jul 2016

Verified traveler

Quick in a and out on business trip. good

8/10

Excellent

04 Jul 2016

Verified traveler

Hotel is very nice in a good location.

It was nice. Rooms are clean with very modern bath and electrical controls. Wifi was fast and included.

8/10

Excellent

12 Jun 2016

James

Citadel in Central Almaty

The hotel is conveniently located but a little difficult to access as the main entrance is under construction. The lobby is massive. The staff was a bit cold. The facilities are still quite new and well maintained. The room was quiet and clean and possessed all necessary amenities. WiFi in the room was terrible. Service was good, and the daily buffet breakfast was quite sumptuous with many choices of food and drink.