Name: Park Hotel Almaty
Address: Nazarbayev Avenue, 164, Almaty, 050000, KZ

10/10

Exceptional

27 Jul 2026

Sabina

I liked everything, I used to stay in this hotel when in Almaty when it was even different name. I like everything starting from location and ending with slippers.

10/10

Exceptional

29 Jun 2026

Salome Flores Sierra

The room was not only clean but also super comfortable and well equipped. It felt cozy. Staff was super nice and helpful. I would love to stay in this hotel again. On top of this, there are many fantastic restaurants at walking distance.

Business

6/10

Pleasant

13 May 2026

Mehmet

I would have given a better rating but my room had no curtains other than a thin white curtain. It was daytime by 4:30 and could not sleep any more. Informed the front desk in the morning and she said the rooms usually have curtains and did not know why mine did not have any. In any case it was a poor experience.

Self

10/10

Exceptional

05 May 2026

Yibo

Breakfast has diversified selection. Staff are friendly.

Partner

10/10

Exceptional

29 Oct 2025

Rick

Staff was incredibly friendly and welcoming. Made me feel comfortable immediately!

10/10

Exceptional

24 Oct 2025

Eric

Very good

Partner

8/10

Excellent

05 Aug 2025

emre

Restaurant is fine for dinner. Breakfast is poor.

Business Friends

10/10

Exceptional

09 Jun 2025

Joshua

Fantastic property. The staff at the front desk could be a bit less robotic and learn a more friendly demeanor, otherwise everything about the property was amazing.

8/10

Excellent

08 Mar 2025

Verified traveler

Good hotel

The room was nice. The bed was confortable to lay on. The location was good you can easily walk around the city but there was no nearby convenient store. They have separated bathroom and toilet which we didnt like. No bidet. Amenities are always available.

Partner

10/10

Exceptional

18 Jan 2025

Anastasiia

I truly enjoyed my stay at the hotel. To my surprise, they even congratulated me on my birthday during breakfast! It was such an unexpected and thoughtful gesture that made my day extra special. Thank you for the amazing hospitality!

Business_and_leisure Self

2/10

Poor

07 Aug 2024

atacan

We pay the room but our flights is delayed vy time we get to hotel they don't have room for us

Leisure Partner

10/10

Exceptional

04 Jul 2024

Aishah

Very good room for solo travelers or two friends max, close from many city landmarks and many restaurants and cafes around so it’s no difficult to find something to eat.. staff are friendly

Self

10/10

Exceptional

14 Apr 2024

Daniel

Very nice in all ways. Very large room woth nice modern furniture and big windows. Greart location with 10-15 min walk to many restaurants. Great breakfast.

10/10

Exceptional

01 Feb 2024

Marina

Great hotel: well planned and spacious rooms, friendly and knowledgable personnel. Well-priced. Excellent quality overall.

Business Self

6/10

Pleasant

16 Mar 2020

Verified traveler

The room was too warm and could not be cooled until the evening outside air was available via windows.

Leisure Self

8/10

Excellent

07 Mar 2020

Marie

Pleasant staying

Hotel very nice but the room was too hot

Business

10/10

Exceptional

09 Sep 2019

Verified traveler

modern style of the room, of the lobby :very nice. Everything was very clean. The environment was very comfortable, quiet in a little park of trees. Very peaceful journey here.

Business Self

10/10

Exceptional

15 Jul 2019

Vladimir

Perfect Stay.

Great location, excellent service! Very modern and comfortable!

Partner

10/10

Exceptional

06 Jul 2019

DXM

Location was fairly decent. Room was sizeable, clean, functioning. The staff tried to help. Overall quite pleased.

Leisure Friends

10/10

Exceptional

24 May 2019

Verified traveler

Central Location. Helpful staff. There is an ATM in hotel

Leisure Partner

6/10

Pleasant

13 Apr 2019

Verified traveler

Convenient location, good value, clean and efficient design.

Business

8/10

Excellent

09 Jan 2019

Michael

Lots of Potential

Although the Worldhotel Saltanat Almaty states that it provides airport shuttle service for a fee, they failed to respond to my requests. Overall, though, it's a nice place.

Family

10/10

Exceptional

04 Nov 2018

Verified traveler

Too choice

Good location, comfortable rooms, nice breakfast, overall great place to stay

10/10

Exceptional

23 Oct 2018

Verified traveler

Great staff, great food , very quiet, close to everything

6/10

Pleasant

06 Aug 2018

Craig

Not what we were expecting.

We stayed for 2 nights and were a little disappointed. There were roadworks / workmen outside the hotel, yet the room we were put in was above the noise created by the workmen. The hotel was almost empty, so we should have been put elsewhere. The AC in the room was very noisy, so we had the choice of AC on and not sleep due to the noise, or AC off and not sleep as it was too hot. Breakfast was ok, a selected of hot and cold dishes, fruits, bread, etc.
The location was fine for the cable car (10 mins) and approx 30 mins walk from the Zenkov cathedral area.

Partner

8/10

Excellent

02 Jun 2018

Nicole

Beds are quite firm, typical for Asia. The toilet and shower set up are a bit odd but an efficient use of space. Would have been nice if the shower door had been opaque, or if the toilet \"box\" had a window by the ceiling but alas. Iron and ironing board can be procured by calling the front desk. Complementary water bottles was helpful, as was the kettle for boiling water. Hotel breakfast is good but similar can be found outside for much less.

10/10

Exceptional

07 Apr 2018

Mehran

A few days in Almaty

Very helpful staff. Great location.

10/10

Exceptional

11 Jan 2018

Mary

Wonderful hotel

The hotel was spotless, extremely comfortable and a lovely home away from home. The staff were really helpful. Breakfast was delicious.

10/10

Exceptional

11 Jan 2018

alice

Lovely

Lovely clean hotel, helpful staff with competent English- not so common in Kazakhstan. Also a great included buffet breakfast!

Small but useful gym and outdoor gym around the corner if you’re so inclined.

10/10

Exceptional

13 Nov 2017

Francisco

Amazing hotel and value!

8/10

Excellent

01 Nov 2017

Verified traveler

good hotel

Very good hotel and staff

10/10

Exceptional

12 Oct 2017

Robert

A comfortable and convenient hotel in the centre

The hotel was very comfortable, with a good location for central Almaty. The hotel staff were very friendly and extremely efficient, with the only minor exception being the bar staff (not the ones assigned to the main restaurant, which was fine), who were slow and quite disorganised. Breakfasts were very nice, although lunches/dinners at the restaurant were satisfactory rather than exceptional. Overall, the hotel was good value for money .

10/10

Exceptional

25 Sep 2017

Verified traveler

Fantastic hotel in centre of town

Fantastic hotel in the centre of Almaty. My room was outstanding. Great shower, very clean. I will seek this hotel out next time I am in town.

8/10

Excellent

21 Aug 2017

Mark

Ok Hotel

This hotel is ok but has some major deficiencies:-
The gymnasium is too small
The bathrooms are a little awkward
The reception area too small
The location is a little hard to find
Some staff struggle with English

Even though the rooms are quite neat and tidy I would have to honestly say the architect who designed the layout of the hotel common and hotel rooms got it wrong. The place is a little awkward and not very accommodating.
It is probably ok for a one night business stay but not for long term holiday stay.
Breakfast buffet was very good though and lunch menu/ dinner delightful.

8/10

Excellent

29 Jun 2017

Angelos

Good, convenient airport layover hotel.

We stayed only one night for a quick layover on our way to Tashkent. The airport pickup the hotel arranged was super convenient, the room was comfortable with everything we needed including nice toiletries. It was an interesting layout with the toilet and shower cubes and the sink outside, but we have no complaints on that. Breakfast wasn't included in the price, but it was good and seemed worth the price we paid. The setting for breakfast was really peaceful so it appeared the area around the hotel was safe and pleasant. Service was adequate. For our situation, it was all about convenience and so we were completely satisfied.

Partner

6/10

Pleasant

22 Apr 2017

D

Decent option for solo travelers

The hotel is well located, modern, attractive, clean, and well maintained, but has some clunky design touches that are somewhat annoying.

10/10

Exceptional

21 Jan 2017

Vusala

Absolutely lovely staff, very clean and comfortable rooms and nice location.

10/10

Exceptional

05 Jan 2017

T

Great location, clean, friendly staff, great break

Would stay here next time. Location was super: walk to major attractions inc opera, parks, museums, restaurants. Room was modern clean and comfortable -- will ask for mountain view room. Room 500 has incredible view. Breakfast was Superior and unexpectedly included in Expedia booking. We used ATM in hotel lobby. Staff all friendly with front desk having very good English.

6/10

Pleasant

06 Nov 2016

David T

Definitely highs and lows with little in between.

First the highs: the room (junior suite) was spacious and clean. The bathroom was very modern with bath and shower with an interesting teak slat draining floor - very good for not slipping. The bed was comfortable and the feather pillows of good quality. Breakfast is included ONLY if you book directly through the site (NOT EXPEDIA - and they are VERY EXPLICIT ABOUT THIS) and choose the correct plan - it costs 4,000 Tenge per person and has cooked to order eggs. The food quality was very high and definitely worth the cost. There are 5 floors in a relatively quiet downtown setting. During our stay, it was unseasonably warm (25+C) for the time of the year. The air conditioning was turned off and the heat turned on. Needless to say it got excruciatingly hot inside up to 32 C - they eventually turned the cooler back on but the effort was generally ineffective. We were switched to an adjacent room which was slightly cooler. Thankfully, after a few days, it snowed and things were so much better.

10/10

Exceptional

11 Oct 2016

michael

Good Food and Good WiFi

Too expensive to get a taxi at the airport, but the hotel had a better deal for shuttling to/from Airport.
Dining area and buffet breakfasts were excellent.

8/10

Excellent

17 Sep 2016

Wei Chean

Hotel is in an area close to various places of interest while also balanced with privacy

10/10

Exceptional

15 Sep 2016

Elaine

Excellent location, quality and value

I chose this hotel based on other reviewers' comments. The only thing that puzzled me about the comments were those about the \"weird\" bathroom setup. I found it quite neat! The room was spacious and immaculately kept. The bed was very comfortable. The front desk staff spoke English and were quite helpful. There were many English-language television stations (not that I watched that much TV, but I did check.) I did not try the restaurant, so I can't comment on that. I found two restaurants with English-speaking staff nearby (Traveler's Coffee and Cafe Barabulka.) The main street (Abai) is quite close, and buses run there constantly. There is also a Metro station only a short walk from the hotel on Abai.
I highly recommend this hotel for comfort, value and location!

10/10

Exceptional

20 Jun 2016

Charles

Great Hotel

This hotel is very modern. Great service too. This hotel is rated a 4.6 by past guests. I would rate it 4.2 because it is not a brand new hotel. My guess is that this hotel is six years old. I only rate hotels that are less than two years old over a 4.5. Otherwise, this hotel was prefect. Extremely convenient yet quite location.

8/10

Excellent

19 May 2016

Verified traveler

Good hotel

Great hotel for 100$.
Good location, comfortable. The room is not too big, and the shower is a bit weird in my book - feels like a box.
Staff was nice to arrange airport pick-up for ~US$10. One less thing to worry about.

10/10

Exceptional

10 May 2016

Verified traveler

Excellent hotel

Can't put it any better than the title. I'm padding now because the system requires me to which is silly. But take it from me it's a clean, easy, no nonsense, friendly hotel that provides the comfort for a couple of days. Foods good to.

10/10

Exceptional

05 May 2016

Yuriy

Short stay at nice hotel

My stay was quite short (just 7 hours), but got very good impression about hotel. Wonderful room, pleasant staff and very good food! Smooth organization of airport transfer (both way). Definitely will stay again during next trip to Almaty

10/10

Exceptional

20 Apr 2016

Charles

great value for the money if breakfast is not included ...breakfast is 12USD ...lots of places nearby to eat ...
Great staff ..very helpful ...little market shop for water ,fruits ,breads,etc up the street on right side

10/10

Exceptional

10 Apr 2016

Phil

Comfortable, friendly, convenient

I would get a room inclusive of Breakfast next time. I didn't realize how good it would be so opted for room only then paid extra for breakfast each day.

8/10

Excellent

30 Jan 2016

Verified traveler

Nice Hotel in the middle of everything

This hotel has everything
i need to business and leisure. It is a nice blend between chic and functionality,

10/10

Exceptional

15 Sep 2015

Robert

Excellent value

Short stay from 4AM to 11AM next day as I was in transit. Front desk folks efficient friendly and helpful. Room very comfortable and quiet. Breakfast was more than adequate. Shuttle service worked great both ways.

10/10

Exceptional

27 Jul 2015

A. alsuwaidi

Nice hotel nice staff

Nice hotel near by restaurants cafes shopping mall very helpful staff. Pick up and drop to air port is ok

10/10

Exceptional

26 Jul 2015

Verified traveler

Tip top modern designed hotel

A very wonderful experience to stay. Staff are very helpful and know English well. Food was excellent too. It is very easy to walk around to other parts of Almaty too. Highly recommended!

Partner

10/10

Exceptional

21 Jun 2015

Verified traveler

Excellent service and excellent value

The rooms are very comfortable and well equipped, and the staff are helpful and courteous. The standard room has an unusual plan that makes the best use of space and is excellent for the business traveller.

8/10

Excellent

18 Mar 2015

wayne

Saltanat Return

Second stay here and the service again was fantastic. Great location & reasonably price Airport collection charge that was great service, the hotel even let me check in early from an early flight, Thank You and will return soon!

10/10

Exceptional

05 Nov 2014

Verified traveler

Best place for the business traveller

I frequently stay in this hotel, value for money and very good location. Rooms are spacious and well equipped. There is very little to fault the hotel with. Not a fancy place, but real confort, good restaurants around and coffee shops as well as pleasant square for a stroll. Work with local taxi company with reasonable drivers who provide receipts!!!

10/10

Exceptional

14 Sep 2014

Samantha

Excellent business hotel

I cannot fault this hotel in any way. The room (lowest rate) was perfectly furnished, having not only a comfortable desk and chair for working, but also an easy chair, footstool and side table for relaxation, as well as comfortable bed and the usual fittings.
The staff were all polite and helpful. It is one hotel that I actually look forward to staying in when on a business trip.

10/10

Exceptional

19 Jun 2014

Verified traveler

Good choice for Almaty

Very modern, clean, conveniently located, great overall! This is what you want in hotel. One thing is no bathtub in case you wanted that.

10/10

Exceptional

18 Mar 2014

Gennady

Great hotel

Very modern and comfortable hotel, room was clean and nice. And you need to try breakfast - very delicious

10/10

Exceptional

10 Feb 2014

Tim

Love this hotel

Another great experience at the Saltanat. I would recommend it to anyone.

10/10

Exceptional

01 Feb 2014

Darkhan

Busines trip

Very good hotel ! Clean and quite. Highly recommend

10/10

Exceptional

26 Oct 2013

Verified traveler

Best hotel in Almaty

Sophisticated hotel, with a simple brand value, Quality and good Service!

8/10

Excellent

10 Oct 2013

Kate

Good, but weird

Very weird design of the hotel. Strange shower and bathroom, looks like you are taking shower in the closet.One time ran out of hot water, which was not pleasant surprise. Room service is very good, food is good, delivery was a bit slow. They also organizing airport shuttle to and from airport for a good price. A lot of good TV channels.

10/10

Exceptional

08 Oct 2013

Verified traveler

Very modern and comfortable.

Really enjoyed the hotel. Good location. Great staff. highly recommended.

10/10

Exceptional

16 Jul 2013

Verified traveler

Excellent Hotel

This is an excellent hotel in Almaty. It is in the center and offers excellent service and facilties. Has a shuttle that will meet yo uat the airport and take you back as your stay ends (for a resonable fee).

10/10

Exceptional

02 Jun 2013

Martin

Great hotel in the nice area

The hotel is overpriced as all decent hotels in Almaty. But otherwise, it's perfect: one of the best areas in the city, good security (guarded entrance), great cervices, quiet location (inside a yard, a bit away from noisy streets), nice rooms with all necessary stuff that you'd expect from a 4-star hotel (including air-conditioner, which is important for this city), free WiFi. It's good for business and family vacation. It is actually family friendly, e.g. I didn't notice any escort service women, who crowd some other hotels in Almaty.

10/10

Exceptional

26 May 2013

Sam

Smallish hotel, big on style and service.

This hotel was excellent. The staff were without exception cheerful, efficient and friendly. The hotel was modern, stylish and not too large or impersonal. I would certainly stay here again and can recommend it.

10/10

Exceptional

06 May 2013

Heather

Convenient overnight stay in Almaty

We enjoyed our stay there because it was close to the locations we needed. Everything was clean and tidy and modern, quite etc Staff were helpful and spoke English to make up for my limited Russian!

Partner

10/10

Exceptional

10 Apr 2013

Verified traveler

Best Place in an expensive city!

Excellent as ever, I always stay at the Saltanat Almaty because it just such good value for money and the staff are really outstanding in my experience of hotels in Kazakhstan!

10/10

Exceptional

03 Apr 2013

Verified traveler

Good hotel

Newly decorated and spacious and modern feel.
The location is quite good

10/10

Exceptional

23 Mar 2013

Verified traveler

Best value, best hotel in Almaty

Excellent

8/10

Excellent

18 Mar 2013

john

Good hotel

Modern hotel that was fine for business travelers - good breakfast - didn't have other meals there - staff serving the breakfast could improve and be a little more friendly.

8/10

Excellent

12 Mar 2013

john

Good business hotel

Very happy with this hotel - convenient to business area and easy to get to.Free internet helps with good download speed.

10/10

Exceptional

13 Jan 2013

Verified traveler

good place to stay

Good hotel in center of they city. very clean and modern

10/10

Exceptional

15 Dec 2012

Gerry

Overnight Stay for Flight Connection

Arrived at 3am from Airport, no difficulty checking in, staff efficient, good English, room nicely designed and spotlessly clean. I will stay here again

10/10

Exceptional

07 Dec 2012

Igor

Great hotel for everyone

A very good hotel in the very centre of Almaty for moderate proce