Name: Rodeway Inn Knoxville
Address: 814 Brakebill Road, Knoxville, 37924, US

10/10

Exceptional

02 Jul 2026

William

Extremely friendly staff. Really enjoyed my visit!

Self

10/10

Exceptional

05 Jun 2026

Paul

I liked my room and its location on the property. I needed some items and the man in charge got them for me immediately . The lobby was closed and there was no breakfast but the price and cleanliness more than made up for it. I spent 3 days here and wouldn’t hesitate to stay here again.

Friends_and_family Friends

2/10

Poor

14 May 2026

Grace

worst hotel i have stayed at they gave us a dirty room dirty towels in the room it smelt soooo bad and the staff were not helpfully or nice at all we got a new room but they made it a big deal they wouldn’t give us clean towels the other days because we were not at the hotel when they knocked on the door to clean they were just unbelievably rude and it felt very unsafe the hinge on top of the door for the second lock was broken so i felt like i had to barricade the door since it was filled with creepy men that don’t stop staring and also no breakfast like advertised

Friends

6/10

Pleasant

02 Apr 2026

Christina

Parking was fine, staff was amazing, but room was dirty, nails sticking out of floor. For a bed and tiolet it was fine for the price.

Family_with_children

10/10

Exceptional

17 Nov 2025

Paul

Waited 20 minutes for someone to come to front desk

8/10

Excellent

18 Oct 2025

Colby

Good

6/10

Pleasant

17 Oct 2025

Eric

Mold in bathroom and ceiling. Tv did not work or even Connected to box. Bathroom door de laminating hole in wall.

6/10

Pleasant

17 Oct 2025

Prasanth

Property looks very old and lot of issues in rooms and outside.

Leisure Family_with_children

2/10

Poor

13 Oct 2025

Aaron

No hot water all photos online need to be updated they are old pictures from when the place was nice now it's run down and falling apart there is nothin good I can say about that place especially for 105$ a night

Leisure Family_with_children

6/10

Pleasant

27 Sep 2025

Mario

For the price is worth it but nothing fancy

4/10

Poor

22 Sep 2025

rita

It had a musty smell, no coffee maker in the room and the check in people were not very friendly or helpful.

8/10

Excellent

20 Sep 2025

david

Front desk staff hard to understand

Leisure Family

6/10

Pleasant

14 Sep 2025

dustin

The advertising showed a pool and breakfast but got there and it was permanently shut down

10/10

Exceptional

14 Sep 2025

Jeanette

Nice room clean

10/10

Exceptional

07 Sep 2025

Sara

Good for the price

2/10

Poor

18 Aug 2025

Kimberley

The furnitures were old and dusty, there was just ants randomly all over!! Sheets were very old and bad colored and the toilet sang all night. The shower was also stained and looked disgusting

Business Self

2/10

Poor

06 Jul 2025

Charles

Never again

No pool or breakfast like it said. Also the rooms smelt funky. The ac leaked water over night.

Friends_and_family Family

8/10

Excellent

05 Jul 2025

Verified traveler

Cheap stay

The property was a bit unkempt but did the job for an overnight trip.

Partner

8/10

Excellent

26 Jun 2025

Scott

Hotel was fine. Room was mostly clean and quiet. Easy check in. The first room door key did not work. They just transferred us to another room. No breakfast or any thing it is just a place to sleep.

Leisure Family_with_children

2/10

Poor

24 Jun 2025

mary

No pool or breakfast as listed

They permanently closed the pool when online it states they have a pool and it stated they had breakfast and they do not

Friends_and_family Family

6/10

Pleasant

12 Jun 2025

Michael

Run down, parking was awful.
Bed was clean, only reason we didn’t leave.

Friends_and_family Family

10/10

Exceptional

23 May 2025

Raymond

Shiniest aspect of a somewhat frustrating weekend... Exceptional staff... Super clean room... Loved that the room included a microwave and a fridge! Would absolutely stay here again!

Business Self

2/10

Poor

07 Nov 2024

Jessica

After paying for the room through expedia we didn't even check in. Upon arrival we were ask for more money as a security deposit. The clerk had the work attitude ever. It was a total waste of money and time. After dark the parking lot becomes a hangout full of people drinking etc. 00/10 never again

Business Partner

2/10

Poor

13 Oct 2024

judy

We had called ahead for an early check in Friday and called again on Saturday to remind them as the clerk told us to do on Friday. When we called around 10:00 to check in at 1:00 we were told ago and there would be a 15.00 charge which we agreed too, upon arrival there was a different clerk who would not let us check in at 1:00 and she was very rude. The room was also very unclean, will never stay there again we left for home at 4:00 am because we were very uncomfortable there

Leisure Family_with_children

2/10

Poor

04 Sep 2024

Margaret

Upset with reservation

Went to the wrong location n they told us we never booked one for ur company. So we went to a different hotel n googles it ourself n found that it was only 20 minutes away. But we had already paid to stay at the other one because we was told wrong. So i paid for two hotels room n only used one. Very upset n will not use u or refer u to anyone.

Partner

6/10

Pleasant

16 Jun 2024

Chandis

Everything was fine.
They ask for a deposit. Two weeks past my stay and the deposit has not been returned to my account. The people are courteous when I talk with them but issue is still there.

Business_and_leisure Friends

4/10

Poor

19 May 2024

Verified traveler

Hotel was in disrepair. Lobby closed. Swimming pool a dirty eyesore. TV did not work in room. Bug in bathtub.

Friends_and_family Family

8/10

Excellent

26 Mar 2024

Herbert

No coffee

Leisure Family

6/10

Pleasant

04 Jan 2024

Dennis

Was not very clean. Lobby is still not open from covid. Slow service for check in.

Business

6/10

Pleasant

31 Dec 2023

Gary

Didn’t care for this property

Business_and_leisure Self

6/10

Pleasant

29 Dec 2023

Rene

Not to standard

Leisure Family

2/10

Poor

25 Nov 2023

Heather

It was very dirty. Half of the doors didn’t work.

Leisure Family

4/10

Poor

03 Oct 2023

Bahati

No clean some parties and the in day shift office angry

2/10

Poor

01 Oct 2023

Elana

I booked my stay here for 2 reasons: free breakfast and swimming pool. When we got there, the pool was shut down. The lobby was completely locked, and no breakfast. All communications were down through the night window. I paid ahead of time, and still had to pay a $100 non refundable deposit when i arrived. I checked out a full day early because i was so disappointed. I did not get even 1 oenny refunded. I contacted corporate, and they were no help. Do not waste your money here.

Leisure Family_with_children

4/10

Poor

30 Sep 2023

bradley

Only if you have to….

Only stay here if you can’t afford anywhere else. I was solo and didn’t care but will not stay here again. Paper thin walls. Bed is terrible. Towels are paper thin and small. No breakfast due to Covid? Really? It’s Sept 2023.
Location is good, we’ll lit. Ac works but super loud, at least it distracted from guests next door talking loudly at 2am.
Aubrey’s is just 2 blocks away and a great choice for meal. McDonald’s is across the street.

Self

2/10

Poor

24 Sep 2023

David

Dirtiest hotel room I ever stayed in.

Leisure Self

4/10

Poor

20 Sep 2023

Terence

Rodeway out

Room had an old smell to it, bathtub was aged and not updated, if I had to do over would go somewhere else.

Partner

8/10

Excellent

17 Jul 2023

Roger

Good value

Good value. Friendly front desk at midnight check in. The room was very hot and humid and took over an hour to get the humidity down. I would stay again. Needs some updating

Self

8/10

Excellent

06 Jun 2023

David

This was a dated motel, but the rooms are clean and comfortable. Beds were a little firm. But overall for the price I would stay here again.

Partner

2/10

Poor

25 May 2023

Jessica

Room had gnats, mold in the bathrooms, smelled sweaty.

Outside, a man tried to get me to go out with him and he was so aggressive about it to the point I felt uncomfortable with us being directly inside of my door.

Business Self

2/10

Poor

23 May 2023

Jessica

We had to ring various bells and wait for service to check in(there was no lines and lobby was locked) lock in door did not work (our small child had no issues unlocking and opening door), toilet was not properly cleaned and furniture had missing pieces. Would only visit again as last resort

2/10

Poor

27 Mar 2023

Danielle

I was given a room key and a woman was already in the room. It was 11 at night and me trying to come in really scared her. As I went to fix the issue and get another room another guest warned me of bed bugs. The receptionist was kind enough to give me a refund.

Leisure Family_with_children

10/10

Exceptional

19 Feb 2023

April

Nice stay

Clerk was nice, room was pretty decent for price

Partner

4/10

Poor

29 Dec 2022

Nathan

The heater never got the temp in the room above 55 to 60° Ended up having to run the shower with the hot water only just to get the room temp up to a tolerable temp. The floor was dirty and sticky. The side walls was covered with ice all the way around except for the front side. I would recommend informing future guests about the security deposit by updating the info on all booking site platforms. It’s not good business to inform guests of the deposit upon their arrival. And to future guests don’t pay the security deposit with a debit card bc the hotel isn’t capable of putting the deposit back by issuing a return credit. Debit cards will get charged the $50 twice once when you pay at check in and out nice when the hotel attempts to do a return refund. My bank said all 3 attempts they made to issue the return refund where coming thru s $50 charges. On the bright side the bed was very comfortable and clean and all in all it was better than sleeping in my car. Have a blessed day.

Leisure Family

6/10

Pleasant

29 Dec 2022

Paul

The ice machine was gone. Not just a broken machine with an \"Out of Order\" sign, but just a machine that was removed. When I asked about it, I was given a \"run around\" excuse. I had to go the the gas station next door and buy a cup of ice.

Leisure Self

6/10

Pleasant

20 Nov 2022

Christy

Was somewhere to sleep

The guy up front was friendly, and new he was asking how i was going to pay, and told him my booking was already paid online when reservations was made. He still ended up calling the room again to ask me about my payment when it was clearly already taken from my bank account when i had looked to make sure. They should also turn some heat on before guest arrive because it was very cold, and the heater took forever to warm up on 90, and still was pretty cool. The tv came on but im guessing the cable box or cords was messed up so we had to watch tv on our phones.

Friends_and_family Family

4/10

Poor

14 Nov 2022

Michael

A sub-par stay. I can see that they are trying, but the check-in process was painfully slow, the room smelled pretty bad, and the cleanliness needs a LOT of work. We'll find other places to stay when in the area again.

Leisure Family

10/10

Exceptional

12 Nov 2022

joley

The staff was extremely friendly and helpful. I had a long drive and they were able to get me in my room at an earlier time. I was able to take a nap and shower before I headed off the see the Vols that night. The bed was amazingly comfortable and was surprised to see the size of the TV. Plenty of lights and outlets for all of my charging needs. Bathroom was tiptop clean and a big closet. Big desk that was helpful along with fridge. Everything that I needed.

Leisure Self

2/10

Poor

15 Jul 2022

Stephanie

Roaches found in room, dirty tile in shower, dirty chair, cigarette butts in landscaping, check in person charged me again even though I paid through Expedia. Check in person had a hard time understanding English. Other guest complaining he had ants and did not have his room cleaned in days. Check out not pleasant and refused to give me a business card. Ice machine was broken with no intention of getting it fixed,

Leisure Family

8/10

Excellent

13 May 2022

Verified traveler

Good basic amenity motel.

This hotel is a simple basic motel that is perfect if all you need is a place to spend the night. The lobby is closed, so I had to wait for the manager to help me at a little window, but he was extremely welcoming and very efficient. The room was clean and had the very basic amenities. It was a good choice for us.

Partner

6/10

Pleasant

20 Mar 2022

Amanda

This property is a little gross but it works if it is a one night stay. Several days is a no go though. There were no bugs running around and the bathroom was clean. The place was more run down than anything.

Leisure Family

8/10

Excellent

28 Nov 2021

Jessica F.

Was a good night

Traveling through from Maryland to Mississippi. It was a much needed restful stop.

4/10

Poor

14 Nov 2021

Verified traveler

Rude front desk people

Lady at the night desk was very rude.

Partner

2/10

Poor

11 Nov 2021

Verified traveler

NO GUARANTEED BOOKING!!

I had a “guaranteed booking” with hotels.com BUT THERE WAS NO BOOKING AT ALL WITH THE RODEWAY. I HAD TP PAY FOR A ROOM AGAIN! There was no record of my booking at the hotel!

Partner

8/10

Excellent

06 Jul 2021

John A.

Good stay!

Friends_and_family Family

8/10

Excellent

03 Feb 2021

Jackie

Satisfied

Stayed for one night room was clean had a comfortable night rest

Self

10/10

Exceptional

22 Jan 2021

Brittany T.

Wonderful stay

The staff at this facility were super friendly! We had everything we needed and our room was very clean. The lobby was closed due to Covid so no continental breakfast, but this location is close to lots of food places!

8/10

Excellent

16 Jan 2021

Verified traveler

Everything was okay, except no coffee pot in the room no coffee in the lobby

Partner

4/10

Poor

29 Dec 2020

Jessica

The hotel is very outdated, musky smelling rooms. Over not clean! Only gave us 2 towels for 4 people...

Friends_and_family Family

2/10

Poor

10 Dec 2020

Jeffery

Drive 5 miles and stay anywhere else.

This was the most disgusting room I've ever stayed in, much less paid for. Spent half the night in my car, because it was a better option. The bed appeared to be clean. Beyond that, this place needs a health inspector.

Self

10/10

Exceptional

04 Nov 2020

Anna S.

Peaceful and clean

Easy location to find. Short commute to Pigeon Forge. Had to call the front desk 1 time and they immediately came to the room and fixed an issue. Very clean bathroom. Room was clean. It was quiet and peaceful even being close to the interstate. The only minor issue we saw was the wiring on the lamp was spliced together but it still worked. Would definitely stay there again. Friendly staff!

6/10

Pleasant

28 Oct 2020

Beverly

It was ok,, at first they gave us a room that was occupied. She fixed it immediately. The stay for the price was ok,nothing to brag about nothing to complain about.

Partner

8/10

Excellent

20 Oct 2020

Verified traveler

Check in and out were easy breezy.

Friends_and_family Family

8/10

Excellent

07 Sep 2020

Verified traveler

OK

The room looked dated but it was clean and comfortable.

Partner

8/10

Excellent

05 Sep 2020

Gregory

Great management.
Clean
Quite.
Would and have recomend to fellow contractors.
Verry accommodating..!

Business

8/10

Excellent

31 Aug 2020

Brandi

Service was excellent!! Very nice and helpful staff!! Excellent for the price!

Friends_and_family Family

2/10

Poor

16 Aug 2020

Verified traveler

Don't stay here!

The room overall was gross. It had a bad musty smell, the dust ruffles on the beds had unknown substances/stains on them, as did the desk chair, but the bathroom was worst of all. None of us even showered that night because the bathtub was so disgusting we didn't want to touch it and there were brownish spots splattered on the walls. We honestly didn't want to touch anything in the bathroom (or most of the room for that matter.) While we were in the room, we pretty much had our kids sit on the beds and not touch anything they didn't have to. The rest of the bed linens did appear to be clean, but the beds were so uncomfortable that we barely slept and my husband and I both got up with aching backs and hips. There was no breakfast and the pool was closed thanks to Covid, but they wouldn't even let people into the lobby to check in, made us stand out in the extemely hot overnight check in area waiting to get checked in. The gentlemen who checked us in were both nice and polite, but that hardly made up for the awful room. I wouldn't stay here again even if they paid me to do so.

Friends_and_family Family

8/10

Excellent

14 Aug 2020

Jackie

Room was clean better than a lot of places I have stayed

Self

2/10

Poor

08 Aug 2020

Brandon

First we booked room with the jetted tub, when we got there we had no tub and had to pay double the booking price we had already paid to get the room with the tub.

Partner

4/10

Poor

29 Jun 2020

Verified traveler

Find another hotel

The rooms walls were not the cleanest. It looked like some workers had stayed there before and you could see dirt on the walls around the shower. You had to drive around pot holes in front of the lobby.

Friends_and_family Family

10/10

Exceptional

25 Feb 2020

Verified traveler

These people care & it shows. Excellent value, staff couldn't be friendlier, clean room, quiet location. Highly recommend!

Business_and_leisure Self

8/10

Excellent

04 Feb 2020

Lachlan

The room is a steal for the price. Room was in great condition. Only downside was the wifi. It was fast but had no range. Couldnt use it in my room.

Self

2/10

Poor

27 Jan 2020

Verified traveler

BED BUGS!!!! I woke up and found one crawling on my arm. I also found a bite mark on my shoulder. The room was also not very clean which should have been my first warning. Also had to switch rooms because the heat did not work in the first one. DO NOT STAY HERE!!!

Leisure Friends

10/10

Exceptional

02 Jan 2020

Verified traveler

Quiet big room, nice employees. Continental Breakfast is always a plus. Felt safe.

Friends_and_family Partner

6/10

Pleasant

31 Dec 2019

Verified traveler

The sink didn't have a stopper in it. Can't comment on shower as didn't use it. found a half chocolate bar on floor near basket. Not sure if the door locked with the card as the handle would open it after the lock was turned.

Friends_and_family Partner

10/10

Exceptional

04 Dec 2019

Kent

Highly recommend this hotel.

Thought was very good room for the price. Room was clean, comfortable bed and good water pressure in the shower. Good waffle breakfast, front desk clerk was very polite and helpful and they have on-site washer & dryer which I used. Would stay here again.

Friends_and_family Family

8/10

Excellent

21 Nov 2019

Verified traveler

Overall Good Stay For Those on a Budget

I enjoyed my stay at the Rodeway Inn. Customer service at the front desk was excellent. My room had a comfortable bed and included a tv with access to basic cable. Wi-fi is available but connection was spotty at best for me. The only thing I didn’t like was that I found a couple of bugs crawling on the wall near the ac/heater. This did make me question the cleanliness of the room, but from what I could see overall cleanliness is decent.

Self

10/10

Exceptional

17 Nov 2019

Carol

Friendly staff. Quiet.

Friends_and_family Family

6/10

Pleasant

14 Oct 2019

MIGUEL ANGEL

It is good to spend the night at low cost, do not ask for more!

Partner

8/10

Excellent

06 Sep 2019

Verified traveler

Breakfast needs improvement. At least have egg and sausage

Friends_and_family Family

8/10

Excellent

19 Aug 2019

Joyce

Some elements of the room were very up to date but it did not seem very clean.

4/10

Poor

29 Jul 2019

Larry

Pay the extra, stay somewhere else.

The wall we’re so dirty you didn’t want to touch them. So we’re the walkways. The sheets were stained/dirty and a roach crawled out from under the phone.

Family

6/10

Pleasant

28 Jul 2019

Megan

Honest review

We came for an overnight stay. Guys at the desk were super healthful and friendly. First our room key didn’t work. Had to get a new one. The beds has a couple strands of hair on them. There was some mold in the corner by the door. Our room never got fully cool. The bathtub was gross. The free breakfast was ehh. A group of people already there kind of took over. It was cheap and only for sleeping. For overnight not bad. Would not do more than a night or two.

Family

8/10

Excellent

20 Jul 2019

Verified traveler

Harry ( the manager) has great customer service. Our room was clean and right by the pool, which was also very clean. Will stay here again if needed.

Family

6/10

Pleasant

17 May 2019

KATE

Decent place for a one night stay

Very nice owner. Room could have been cleaner. Several people milling about on the walkway but despite that the room was quiet. Decent breakfast.

Partner

8/10

Excellent

07 May 2019

James

Not bad for the price

Not bad for the money. Pretty cheap price so we didn't expect much. Room was alright, beds were alright. Front desk staff was friendly. Didn't make it down to the breakfast so can't comment on that. For a one night stay on a budget it is fine but wouldn't want to make it a long term stay with my family.

Family

2/10

Poor

15 Apr 2019

Charles

Never again

This was the second worst place I have stayed. The other was a desperation room during a hurricane when everything else was booked. Rocking, crooked toilet, mildew, hairs, rust and mismatched stained furniture, ancient carpet, holes in the walls, wires to trip over coming in the door. Although I didn’t see any, I went to sleep worrying about bed bugs because of the overall condition. Breakfast supplies were barely stocked and very minimal.

Partner

10/10

Exceptional

06 Apr 2019

Jason

Pleasantly surprised!

Pleasantly surprised with our visit as it far exceeded our expectations. Interior has been recently renovated. We had 2 rooms and have zero complaints with either.

I would suggest to the owners that they add more items to the breakfast.

Family

8/10

Excellent

03 Apr 2019

Murphychuck

Great location, large rooms and friendly staff. Didn't like the people outside our room talking loudly after we went to bed. This happened both nights we stayed there. Next time we'll request a room away from the workers who stay there.

Leisure Partner

8/10

Excellent

08 Mar 2019

LJay

I didn’t like the fact that we were told no visitors. We came here bc of a death in my family and I needed to see them and we were informed that we couldn’t have any guests

Friends_and_family Family

4/10

Poor

28 Jan 2019

Jennifer

Been Better

Check in was quick and pain less, the outside of the motel is less than desirable, but the room was clean and neat and did not smell. There were not enough towels or wash clothes in the room, it was either extremely hot or cold in the room, there was no stopper in the tub to take a bath. The really big issue was that at 2AM when we returned back to the hotel our room key would not work. we went to the front desk he gave us another one, still did not work. He came upstairs with us the second time and the entire card access lock stopped working. He had to run back down and get the key key, and we kept trying the door and it just opened. No key needed. We called back down to the desk and informed them, he said well that is not good. Just lock both of the inside locks....

Family

10/10

Exceptional

26 Jan 2019

James

Goid Stay at Rodeway.

Excellent staff, friendly, good customer service.

Partner

2/10

Poor

04 Jan 2019

Janis

Worst night ever!!

This was the worst hotel we have ever stayed. The worst was our bed - we both kept rolling towards the center. I felt like I had to hang on to the edge of the mattress to not disturb my husband. The next morning, he said he was having the same problem. Terrible night!!! Breakfast the next morning was continental, which is fine, except all the tables were full and there were signs hanging all over telling you not to take food from the breakfast area.....felt like I had to stand to eat my banana and coffee, although there was a lounge within 20 feet with a table and couch. Usually continental has fruit other than bananas- not here. Usually, continental has bagels, etc., not just toast - not here. We stayed here because I had a free night with hotels.com - and it met the criteria - but it was the worst experience we have ever had and would strongly recommend picking one of the venues next door!! You'll at least not have a broken down mattress in which to try to sleep.

Partner

10/10

Exceptional

19 Dec 2018

ning

Very good stay experience. The price is cheap, that is, the sleep is gone. Breakfast is normal, you can fill your stomach.

Family

10/10

Exceptional

10 Dec 2018

Deborah

Vacation

I was staying the past two weeks and Gatlinburg and wanted to get closer to I-75 for my trip home. This was the perfect location.

2/10

Poor

09 Dec 2018

joseph

rude people

terrible stay got in late man at desk was rude want to pay cash told me had to pay 50.00 deposit told him we had service animal he said I needed proof which I provided I guess he thought I was upset he said to me why did you put the card down that hard I said just process my reservation I was tiredand he said that's not my fault I did not tell you to drive all day room had a smell and the heater was real loud had to shut down to sleep would not stay again

Family

10/10

Exceptional

31 Oct 2018

Verified traveler

Exceeded expectations

I was pleasantly surprised by the clean and excellent condition. Everything worked well and seemed fairly new. Staff was pleasant. I had a good night in the comfortable bed. Breakfast was typical motel fare. A real bargain overall.

10/10

Exceptional

20 Oct 2018

Kori

Nice

Nice very accommodating

Family

8/10

Excellent

15 Oct 2018

Benjamin J

Great price decently close to Gatlinburg and Pigen

It was a nice hotel the breakfast wasn't bad the service was good the beds were a little stiff if I have to make any complaint but for the price it sure beats a tent

Family

10/10

Exceptional

21 Sep 2018

russell

Family vacation

Everything was great except the electrical outlets we're worn out

Family