Name: Holiday Inn Express North Palm Beach-Oceanview IHG
Address: U.S. Highway 1, 13950, Juno Beach, 33408, US

10/10

Exceptional

29 Jul 2026

Nikolai

Great staff, great location, clean rooms

10/10

Exceptional

22 Jul 2026

Yisset

Good

10/10

Exceptional

19 Jul 2026

Leanette

Perfect location, facilities are great! We will come back

Friends

2/10

Poor

18 Jul 2026

Jason

Ice machines dont work, property is an old motel that turned into a Holiday Inn, the pools were 94 degrees, bugs and roaches found in rooms, water leak under fridge, dogs aloud in rooms and bark all the time up and down hallway when you walk past rooms so sounds like a dog kennel which is super annoying and the rooms stunk like wet dogs so had to move rooms, never had enough staff to keep pool towels at the pool accessible for customers so never had any but a couple the 1st day of stay. We stayed for a 4 day stay but had to leave early due to my mother getting itchy from the bugs and had to apply anti itch cream and benadryl to sleep and now fighting to get promised money back and all they have done is play games and promises but still no money from Travelocity nor Holiday Inn. NOT to mention lied to by the staff about Mgr will call back and refund the money which has never happened. Won't do this hotel again. Buyer beware

Family_with_children

10/10

Exceptional

17 Jul 2026

arian

We will come back. Excellent hotel

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Robert

A nice location with several restaurants nearby. Property condition looks OK, slight issue in that the lights on the balconies facing the car park (where our room was) did not come on, asked the receptionist who said they come on automatically - they don't!

Good breakfast with a pancake maker. Ample parking, only stayed one night but could stay more

Partner

4/10

Poor

12 Jul 2026

Andre

There was dog fur all over the couch and was not ocean view at all

Partner

8/10

Excellent

10 Jul 2026

Barbara

We did enjoy the property but it was advertised as beach front and it was not. It wasn’t a horrible walk to the beach but it definitely wasn’t out your front door. The only other problem was the dogs barking at night and one large dog that was VERY aggressive! The breakfast and the staff were top notch!

Family_with_children

6/10

Pleasant

09 Jul 2026

Crystal

Large room and VERY COMFY BED!

Partner

8/10

Excellent

09 Jul 2026

Kimberly

Shower drained really slow so you were standing in water the whole time and a really yappy dog stayed down the hall had to hear that all night....NOT the hotels fault but something to think about when choosing a dog friendly hotel, I usually avoid them but the location and access to walk to the beach in under 5 minutes made it worth it!

Partner

10/10

Exceptional

09 Jul 2026

Amy

CLean

Business

8/10

Excellent

07 Jul 2026

Ailyn

Property is at a good location and has good amenities. Rooms are spacious but very humid as if the a/c does not remove the humidity.

Family_with_children

10/10

Exceptional

06 Jul 2026

Diana

The property is so well situated, steps from the beach and close to everything. This is our 2nd stay and enjoyed the friendly staff and short walk to the beach.

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Paul

Pro. The staff were very helpful and nice. The room was very clean. The buffet breakfast was pretty good and well stocked and maintained.

Con. Not safe in the room. Only a few channels on the television. Also very complicated to work. Outside pool needs to be updated- lots of cracks in the sides and on the top of the pool. Beach was dirty with seaweed.

Partner

10/10

Exceptional

06 Jul 2026

DAVID

there is NOOOO ocean view people

Partner

10/10

Exceptional

05 Jul 2026

Dawn

We have been staying here for years and it is always top notch

Pet

8/10

Excellent

01 Jul 2026

STEVEN

Excellent beach access

Well kept property

Self

10/10

Exceptional

30 Jun 2026

Niramon

Good location, few minutes walk to restaurant and the beach. Room was updated but need to keep up with cleaning.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Guillermo

💯💯💯💯💯💯💯💯💯💯💯👍👍👍👍👍👍

10/10

Exceptional

29 Jun 2026

Brittany

Great and friendly customer service, free rentals for beach chairs and towels/bikes and updated rooms. Only downfall was a lot of the tv channels weren’t working so minimal things for my kids to watch during rest while we stayed in the room

Family_with_children

10/10

Exceptional

23 Jun 2026

Silvia

The hotel has a beautiful light blue color scheme that creates a relaxing beach vibe. The room was clean, comfortable, and well maintained. The complimentary breakfast was definitely a highlight and added extra value to the stay. Overall, it was a pleasant and enjoyable experience.

Partner

6/10

Pleasant

23 Jun 2026

JIGNESH

I am very not happy that on breakfast. There isn’t any banana, ask staff and said we r out. They hardy have two fruit and can’t keep up

Family_with_children

10/10

Exceptional

22 Jun 2026

Melanie

The staff was very friendly and helpful. Perfect location and close walk to the beach and restaurants. The pool was nice. Breakfast was very good for complimentary

10/10

Exceptional

22 Jun 2026

Joan

So quiet and comfortable and very clean. Great parking and a short walk to an amazing beach. Great for snorkeling and shelling. Wonderful restaurant's within walking distance with excellent food and service staff. We loved having a private patio outside our room. My favorite Holiday Inn Express hotel thus far! I am now an IHG member. Only negative was no ice machine in all the buildings however they did have one that worked great in the building beside us. It was a perfect birthday weekend!

Partner

8/10

Excellent

21 Jun 2026

Robert

Great location. 5 min walk to the beach. Nice to be able to borrow beach chairs. Juno Beach was relaxing, not too busy. Gym was small but functional. 2 ice machines were out of order. Good stay overall.

Self

8/10

Excellent

21 Jun 2026

Frank george

It was ok

10/10

Exceptional

21 Jun 2026

Heather

Great

10/10

Exceptional

16 Jun 2026

Marily

Me gusto mucho la ubicación, la atención, muy buen desayuno. Solo tuvismos un problema con nuestro baño pero ellos nos cambiaron de habitación y todo se solucionó. La pasamos súper con Nuestros hijos.

Family_with_children

10/10

Exceptional

12 Jun 2026

Michael

Great location that is convenient to Loggerhead Marinelife center, pier and beach. Very nice grounds. Very comfortable bed.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

andrea

Staff very helpful, pool was great.

Partner

10/10

Exceptional

11 Jun 2026

Jean

Great place to stay. Will stay there whenever I am back in the area. The suite was large and very comfortable. Great beach access.

Partner

8/10

Excellent

09 Jun 2026

Hoda

Breakfast was healthy and with many options.

Family

8/10

Excellent

07 Jun 2026

Michele

Will stay again. Convenient to the beach and other activities. Could use a little maintenance and better staffing in house keeping. But everything else was great

Family_with_children

10/10

Exceptional

04 Jun 2026

Bailey

Centrally located and close to the beach! Clean room and spacious!

Family_with_children

8/10

Excellent

03 Jun 2026

Kelly

Friendly staff, great location, but most ice makers were broken and for several days 1 of 2 entrances to our building was broken.

Partner

4/10

Poor

02 Jun 2026

carlos

Terrible propaganda is a lie that of ocean view we asked for a suite with ocean view and it was a total deception, the receptionist was very rude and did nothing to solve it.

Partner

8/10

Excellent

31 May 2026

deborah

Great value for the price. One block from beautiful beach and neighborhood. Only downside was trash in parking lot.

Self

6/10

Pleasant

29 May 2026

Lori

Ice machine was broken had to walk down hill to lobby then back up steep room afterwards. The beach is not close by any means. It says beach access, but it is a major hike to get there

Partner

10/10

Exceptional

28 May 2026

Brian

Very nice, convenient and clean

Self

10/10

Exceptional

27 May 2026

Kelli

Really nice staff, very clean, cozy hotel, one block from the beach. Easy parking. I would absolutely stay there again. Restaurants within walking distance.

Friends_and_family Family

6/10

Pleasant

25 May 2026

Mark

Location is great but you might want to bring a can of rouch killer for you stay.

10/10

Exceptional

24 May 2026

Terry

Very clean, nice pool close to beach

Partner

10/10

Exceptional

22 May 2026

Thomas

Q

Partner

2/10

Poor

22 May 2026

Tiffany

Upon check in, I was charged for a room for 3 days that had already been paid for through a third party company. I tried to explain this to Cassie, the manager, but she was super rude and dismissive. She stated they did not charge my card which I could clearly see on my banking app as a pending charge. I told her I would wait to see once it was out of pended status. Today it posted as a charge and when I called back, she again spoke over me would not listen. She did finally agree that they did over charge me and would refund it and immediately hung up. This was pretty much how all of the staff were onsite, very unfriendly.

Family

10/10

Exceptional

20 May 2026

Jessie

Renovated rooms, good location.

Friends_and_family Family

6/10

Pleasant

18 May 2026

Regina

Staff was friendly. It is dog friendly. It’s not on the beach. Like it said online. The ocean view room isn’t much of a View.

Pet

6/10

Pleasant

18 May 2026

Chris

They're old building rest around the shower nozzle.Crack tiles in the bathroom the products were very old and looked dirty there.In some areas, this Was a rough stay

Partner

8/10

Excellent

17 May 2026

Katia

Breakfast was average, parking was good and near to the room.
The description of the property as ocean view is misleading and overpriced for the amenities.

Partner

6/10

Pleasant

17 May 2026

Jackeline

Cleaning crew very rude

Family_with_children

10/10

Exceptional

17 May 2026

Antonieta

Clean and beautiful room ,excellent location, good parking lot

10/10

Exceptional

17 May 2026

Noel

Very convenient to the beach.

Partner

10/10

Exceptional

13 May 2026

Jennifer

Good Breakfast every morning. Excellent grounds great pool. Room was clean and comfortable. Loved everything about this place. Except didn't have ice anywhere

Family

6/10

Pleasant

13 May 2026

Susan

The room was a nice size. Room service was offered every other day. The bathroom showed evidence of mold. As a single woman traveling solo, I would have greatly appreciated the parking lot to have been better lit. The hotel was conventiently located by a short walk to a beautiful beach, and several good resturants to choose from. Breakfast was provided by the hotel and much appreciated.

Self

10/10

Exceptional

11 May 2026

Michael

Safe area, walk to beach.

Family

8/10

Excellent

11 May 2026

Michele M.

It didnt overlook the beach. It faced shrubs.

Self

10/10

Exceptional

10 May 2026

Jhon

This was our first time at this hotel and definitely not the last. The staff was very friendly and helpful, the amenities were great, and my kids loved the pool. Beach access was excellent, and the breakfast had a very good variety of options. We really enjoyed our stay.

Family_with_children

8/10

Excellent

10 May 2026

Katherine

The cleaning staff was TERRIBLE! Specially one of the African ladies w the hair style (braided) w the black pants and grey blouse! She was very rude and nothing genteel with us!
I booked two rooms and we arrive the lady on the front desk was a little confused regarding my reservation and she have me a wrong card of my room, when I did my reservation I requested it is possible have two rooms on the same building and same floor, this young lady was very confused
Breakfast was nice and the rest of the front desk staff were nice. The room was nice and clean. I don’t think so I’m going to this hotel again.

Family

10/10

Exceptional

10 May 2026

Russell

Hotel very close to beach.
Great breakfast bar.
Tub could be cleaner, dirty caulk and grout.
Did not use the pool.
Staff great.
We will stay here again.

Partner

2/10

Poor

10 May 2026

Joel

I arrived 2.45pm to checking and they didn't have a room

Family

10/10

Exceptional

07 May 2026

Steven Dana

The location is perfect for beach goers… just a short walk.

Partner

6/10

Pleasant

04 May 2026

Stephanie

Ok stay

Partner

10/10

Exceptional

04 May 2026

Jennifer

Great.

10/10

Exceptional

01 May 2026

Adria

All lovely

Friends_and_family Friends

8/10

Excellent

28 Apr 2026

Daniel

We had a very pleasant stay at the Holiday Inn Express North Palm Beach–Oceanview by IHG. The location is a real highlight—just a short walk to the beach, which made it incredibly convenient to come and go throughout the day. A nice added perk is that the hotel provides complimentary sun chairs and umbrellas at the front desk, making beach trips even easier.

The staff were consistently friendly and courteous, which definitely enhanced the overall experience. It’s always nice to feel welcomed, and the team here did a great job of that.

There were a few minor drawbacks, mostly related to housekeeping. While we did receive fresh towels daily, other items like cups and K-pods were not consistently replenished. We also had to request replacements for shower gel, conditioner, and toilet paper, which felt a bit hit-or-miss.

On the positive side, coffee (Costa) is available in the reception area 24 hours a day, which is a great touch. Breakfast was pretty standard for this type of hotel—nothing exceptional, but exactly what you’d expect and perfectly adequate to start the day.

Another big plus is the variety of great dining options within walking distance, giving plenty of choice without needing to drive.

Overall, despite a few housekeeping inconsistencies, we enjoyed our stay and would definitely consider coming back.

Partner

8/10

Excellent

27 Apr 2026

Perla

Would definitely book again, nice, quiet and friendly place

10/10

Exceptional

27 Apr 2026

Kirill

Great! We love that place.

2/10

Poor

24 Apr 2026

Gerald

The room was in a state of utter disrepair. The door was missing paint, and the entrance floor was worse than a public restroom’s. The bathroom was equally appalling, with no cleaning done in ages. The electrical outlet was exposed, and the TV controller and air conditioning unit had clearly been neglected for some time. On the positive side, the location was great. However, this was the most outdated and unkempt Chain Hotel I’ve ever stayed at in over a decade, and I travel for work. .

Business

2/10

Poor

20 Apr 2026

Cynthia

Went to check in at 6pm was told the type of room we reserved was not available. After half hour of waiting she found one.
Hallways are musty n saw a bug in room
Price was more than advertised
Said they could not adjust price as we went thru expdia

Partner

10/10

Exceptional

19 Apr 2026

Sonja

This hotel was a hidden gem close to everything. The beach, restaurants, CVS and much more. The hotel room was clean and very nice. The staff was super helpful, pleasant and very nice. The morning breakfast was very good as well. This is the first time we've been here and this stay was amazing. We will definitely be coming back.

Partner

4/10

Poor

18 Apr 2026

Jenn

The room was very dark, the bathroom door was broken and table. The patio had the AC from the room leaking all over so it was wet out there to enjoy.. the tub was dirty. The staff was very friendly, but I’d never stay there again. The table we’d eat at had little strange bugs all over it. I didn’t notice until the next morning before we left. We didn’t eat at it.
We were very disappointed

Partner

10/10

Exceptional

17 Apr 2026

TRACY

Great location near the beach and restaurants.

Self

8/10

Excellent

05 Apr 2026

Paul

Pet friendly. Staff was helpful.

Pet

8/10

Excellent

03 Apr 2026

Denice

Great location close to beach and thirsty turtle! breakfast was good and dining Area was clean and tidy. Rooms and bathrooms are a little tired and could use a fresh decor

Friends_and_family Family

8/10

Excellent

31 Mar 2026

David

breakfast was good - sliding glass door in room a little suspect

Business

10/10

Exceptional

29 Mar 2026

Laura

great location. fabulous Fish House restaurant in parking lot. clean and spacious rooms
great breakfast

8/10

Excellent

23 Mar 2026

Layla

Juno Beach is a lovely, laid back beach. The hotel is across the street from beach access. There is a beautiful walking path along the ocean if you like to jog/walk. The pool at the hotel is a nice size and it was heated! The day we were there was chilly. Breakfast was really good! Hot items like scrambled eggs, pre-made omelets, biscuits with sausage gravy, oatmeal, pancakes, fruit, yogurt, pastries, etc. The hotel provides beach chairs, towels and even bikes at no charge! Hotel is within walking distance to several eateries. Juno beach is very chill, unlike more built up and busy Ft Lauderdale, which we enjoyed. The hotel itself provides fine enough amenities. We were on ground floor with a patio but a large hedge was there so you couldn’t see anything. I understand privacy but I wouldn’t have minded a view of the pool. I do not believe the hotel has an ocean view. Would have loved a hot tub but knew there wasn’t one. Staff was friendly especially at breakfast and the clientele were as well

8/10

Excellent

17 Mar 2026

Thomas

Property was cared for very well. The staff were really good! Very friendly. Room was clean but had an odd smell to it. Not terrible, just not fresh.

Partner

8/10

Excellent

16 Mar 2026

Yumira

it wasn’t how i expected

Family_with_children

6/10

Pleasant

15 Mar 2026

Debora

I was there for the funeral of my brother. They ' tried ' to move my room to a second floor so I could have a more private balcony but no go...

Got back from funeral at 4pm and room had still not been cleaned. Never had that happen before and I've stayed there a lot.

Self

6/10

Pleasant

14 Mar 2026

Robyn

There was no beach view. You are actually blocks from the beach access. We were told there were no king bed rooms but there seem to be empty rooms. The breakfast was not good. There was no bacon and the eggs were egg substitute. Our room had no coffee pods and the housekeeper never left any. I had to go
to the front desk to get replacements every day. The location was excellent and close to everything we wanted to do, so it over shadowed everything we didn’t like about the facility.

Partner

10/10

Exceptional

14 Mar 2026

Dimitri

:)

4/10

Poor

13 Mar 2026

Edward

Let’s start with the lobby. Bring a parka. I don’t understand why the lobby temperature needs to be set at 45F. The staff, maybe because they’re cold, lack any affect. Zero personality. Water pressure in the shower? - nope. The shower leaks water on you. Internet? I think the property uses dial-up. Don’t expect to host any zoom meetings during your stay. Good luck downloading documents.

Self

6/10

Pleasant

09 Mar 2026

Estelle

The bathroom was very dated and was not very clean in appearance. Water pressure was terrible . Popcorn ceilings very dated.
Front desk staff were very nice.

10/10

Exceptional

04 Mar 2026

Mary

No beach view from our accessible room but amazing staff all the way around - reception, housekeeping, maintenance.

Partner

4/10

Poor

04 Mar 2026

Lisa

There was no beach view. The hallway to the room was poorly lit and the walls were dirty. The entry door was difficult to open and shut. The neighborhood was sketchy - especially as the nightfall came. My wife did not feel safe and after her first night I relocated her to another hotel which was less expensive and far nicer in Boca Raton. This property is not as advertised in photos.

Self

8/10

Excellent

27 Feb 2026

Michael

Nice pool area and breakfast

Partner

8/10

Excellent

26 Feb 2026

Jason

Housekeeping wasn’t the greatest. There were days that we didn’t have clean towels or toilet paper. The room didn’t get cleaned until late in the day and one day no one came.

Friends_and_family Family

4/10

Poor

24 Feb 2026

Dannes

Room carpet was very stained, hall was dirty and they said they hate Expedia and all third party providers. Not the friendliest.

Partner

8/10

Excellent

23 Feb 2026

Joe

Room was clean, bed comfy, pillows comfy. Room had a patio with 2 chairs and small table to sit at outside the sliding door. Washer/Dryer worked fine. Lint filter traps. needs to be replaced wearing out. Faucet in sink had low water pressure. Sink faucet should have a longer spout. It is too far back from the sink and water spills everywhere when you wash your hands. Pressure in shower was hot and pressure was fine. Pool had towels and water was clean, a nice temp and plenty of seats. Parking was free and plenty of parking spots. Check in was fast and efficient. Told us about breakfast. Internet service had periods of being slow but not enough to be bothered by. Had a lot of plugs in the room which is important when traveling. Had a small table with chair near bed and also a chair at the desk. Problems in bahtroom-- the toilet roll holder had only one side to hold the roll of toilet paper, it was leaning too far to one side and it kept falling off the holder. The towel hanger near the shower needs to be tightened very loose, and there is some rust near the flloor, by the shower door. One big problem we had is the security lock on the door. It is hard to lock at night and in the morning we had a hard time getting it unlocked. It definitely needs to be replaced. Breakfast was wonderful. They had a large quantity and variety of foods. We love the cinnamon buns. All the foods were being constantly replenished. The man that worked that area was friendly and helpful

Partner

4/10

Poor

23 Feb 2026

Joseph

The staff at departure was not as accomodating as expected. The room was dark and depressing and faced the parking lot. It was so noisy with doors closing and someone using a power tool in the morning. The tub had rust in several spots. The faucet was not working properly. It definitely needs upkeep.I would never stay here again.

Family

6/10

Pleasant

23 Feb 2026

Kim

Room very worn and in need of updates! Ice maker near our room did not work! Parking lot filthy with cigarette butts, mice/rat box near door! Lights not on in hallways - very dark! Not an ocean view by far!! Poor marketing!

Partner

10/10

Exceptional

20 Feb 2026

Chad

Great place to stay, you can walk to many restaurants and the beach. Room was nice and so was the pool.

6/10

Pleasant

16 Feb 2026

Melanie

The review of the hotel said the room was oceanview and it was not. Also I booked through Expedia and opted to pay at the property. The staff told me that they couldn’t print out a receipt because Expedia was billing me which wasn’t the case as my credit card statement showed Holiday Inn billing me. Very disappointed in the staff as well as the cost of the room. Not worth it…

Leisure Friends

10/10

Exceptional

16 Feb 2026

Melinda

Very clean , great location two delicious restaurants basically in parking lot. Can't beat the price
close to

Self

6/10

Pleasant

16 Feb 2026

Lynnette

I was disappointed with the level of service. The interaction felt unprofessional, the attitude was rude, and they seemed more focused on office tasks than assisting customers.

2/10

Poor

15 Feb 2026

Thomas

I checked in and noticed that the room oddly did not have any trash bins, no hot water in the shower no matter what we do or how long we waited (verified by night receptionist), and bathroom wall had some kind of dripping yellow stains. There was nothing they could do to fix till the next day because they were fully booked.
Next day I met with the very nice assistant manager who promised they were on it. I cam back in the afternoon and could not find anyone with an update but did noticed that the room was not made at 5pm. Kindly asked the house keeper who was working on the room across the hall if she was going to do my room and she have me an attitude and said she has to go home. Asked the front desk person and he promised that he will take care of it but nothing was done by 10pm when we returned.
Unfortunately, this is a very disappointing service experience for a decent hotel like this. These are basic expectations even a motel would fulfill. Apparently, it is not as uncommon because another guess came after me and had no towel in her room.

Business_and_leisure Family_with_children

4/10

Poor

15 Feb 2026

Wytashanika

When I arrived it seemed as if the two worm at the front desk were upset at each other. One was slamming papers and the other was bossing her around. They were bickering in front of guest, I’m glad we only had one night stay, the room was ok, but the barn door kept dropped from the attachment when rolled, it was scary because we had a small child. The good thing is that the beach was close and the water was so pretty.

8/10

Excellent

14 Feb 2026

Yan

The room is clean and quite

Partner

6/10

Pleasant

09 Feb 2026

Don

The room was in good condition, the wall are thin and you can hear everything around you.

Leisure Partner