Name: PGA National Resort
Address: 400 Avenue Of Champions, 400, Palm Beach Gardens, 33418, US

PGA National Resort

Palm Beach Area - FL · United States

400 Avenue Of Champions, 400View location

100 reviews shown

10/10

Exceptional

24 Jul 2026

Glen

The staff were very friendly and helpful. Enjoyed the pool and amenities. Especially all the restaurant options and one of the best hotel gym ever!

10/10

Exceptional

22 Jul 2026

Patrick Cinalli

Nice property, clean and well maintained. Great rooms.

10/10

Exceptional

20 Jul 2026

Jean Mary

We had amazing stay at this resort. The staff were so welcoming and help us with any issues that they could. I would recommend this resort to families and friends.

Family

10/10

Exceptional

13 Jul 2026

Darrel

Can't go wrong with this place.

Self

10/10

Exceptional

12 Jul 2026

Reyna

We had a wonderful stay at PGA National Resort! The property is absolutely beautiful, with elegant grounds and a relaxing atmosphere. Our room was spotless, spacious, and very comfortable. The staff was welcoming, attentive, and always ready to help with a smile. We also really enjoyed the breakfast and the bar—everything was fresh, delicious, and the service was excellent. The resort is well maintained and offers a perfect mix of luxury and relaxation. We would definitely stay here again and highly recommend it to anyone visiting the Palm Beach area!

Partner

10/10

Exceptional

29 Jun 2026

Anthony

Love it

10/10

Exceptional

28 Jun 2026

Samantha

Staff was sooooo nice! Beautiful hotel. Smaller than I thought

Family_with_children

8/10

Excellent

21 Jun 2026

Dibran

Everything was perfect. The only thing is wish the deli/stand was open later hours and had kids type of medicine of the counter should a kid need anything.

Family_with_children

10/10

Exceptional

19 Jun 2026

Rashawn

The resort was very clean. The staff was very welcoming, friendly, and accommodating. There’s also a complimentary shuttle service that will take you anywhere within a 3 mile radius and pick you up.

Partner

10/10

Exceptional

18 Jun 2026

Elizabeth

Beautiful resort with top notch customer service. I’ve stayed at resorts triple the price and would rate this better on all levels. We are already booking our next visit

Friends

10/10

Exceptional

15 Jun 2026

Claudia

Room was very nice and confirtable. Service was great.

Family

8/10

Excellent

13 Jun 2026

Charles

The PGA resort and spa is the perfect place to relax, kick back and rejuvenate.

Very beautiful rooms, comfortable beds, spacious bathroom, quite night sleep.
Amenities are limited for those of us who don't golf, main pool area is very welcoming and relaxing. There is are a variety of dining choices, with varied price points. The resort has shopping for the golf community, but limited for anyone else.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Takera

Exceptional

Friends

10/10

Exceptional

05 Jun 2026

Christina

The grounds and rooms were gorgeous. Staff extremely helpful

Partner

4/10

Poor

02 Jun 2026

Kathleen

I would stay away. the pricepoint does not reflect the luxury experience you would think. Staff was not overly considerate despite the issues with the room. Have experience better service at lower quality hotels. Key issues and AC issues and having to switch rooms at midnight.

Partner

4/10

Poor

01 Jun 2026

Mark

Zero place to get any real food past 9pm.

No vending machines anywhere on site.

Maybe worth 50% of the price.

Friends

10/10

Exceptional

28 May 2026

Yianeya

For the most part the staff is very welcoming and helpful, especially valet and concierge, waitresses and hostess at the butchers club and honey belle restaurants as well. The staff by the pool however were not as welcoming and helpful when trying to order food/drinks. It was Memorial Day weekend so perhaps was more full than usual. Overall the hotel is very nice and definitely would come again

Partner

10/10

Exceptional

26 May 2026

Faziena

The Food the restaurant the staff they’re very kind respectful and it’s an amazing place for families to relax. Enjoy every moment. The gym is 10 out of 10. I enjoyed my stay with my kids and they recommend for anybody looking for a stay away getaway. It’s amazing.

Family_with_children

10/10

Exceptional

26 May 2026

Logan

Staff 10/10. Food 10/10, Everything was fantastic, 0 complaints

10/10

Exceptional

26 May 2026

Elisa

Excellent service as you walk in until you leave!

10/10

Exceptional

16 May 2026

Maria Soledad

Really nice area for breakfast

Family_with_children

10/10

Exceptional

13 May 2026

Jing

The property was freshly renovated, enjoyed the calm and fun deco. The room was large and clean. Staff from check in to cleaning on the hallway were all warm and easy to communicate with. Will be back.

Partner

8/10

Excellent

12 May 2026

Deborah

The staff was so helpful. Very kind. Very happy to help in anything you needed. Also, when we checked in they were very very kind. The place was immaculate and the staff. I can't say enough about the staff. Ballet guys were great bartender. Superb. I definitely will visit again

Family_with_children

10/10

Exceptional

11 May 2026

Jamie

I was only here for one night, but had a wonderful time. The staff was so friendly and the amenities were fantastic. Our room was incredibly comfortable and clean and had everything we could need.

Family

6/10

Pleasant

05 May 2026

alexander

Sticky substance in large area on carpet and weird lighting on some of the fixtures.

Self

10/10

Exceptional

05 May 2026

Brielle

Fabulous experience

Family_with_children

2/10

Poor

05 May 2026

tayauna

Yes breakfast was very good.

Family

10/10

Exceptional

04 May 2026

Desi

Friendly staff, clean rooms and nice amenities. Only thing that could be improved on would be later night dining options (room service ended at 9).

Self

6/10

Pleasant

03 May 2026

Carole

Has potential, but needs upgrades. Inattentive staff (had to request towels after room cleaned multiple times) Told about strict dress code for Butchers but a guest was wearing gym shorts and a tshirt. The check in desk at the racquet club disorganized and chaotic. Valet staff was excellent as well as staff at the coffee shop.

Partner

4/10

Poor

27 Apr 2026

Carolyn

The golf is exceptional and gorgeous. The Honeybelle restaurant was great, nice ambiance and good food, helpful staff. The racquet club was very unorganized and not helpful and doesn't follow the schedule at all. Seems to cater to Members which they don't tell you upfront. The front desk was average, mostly empty suits.

Family_with_children

8/10

Excellent

26 Apr 2026

Eric

Good amenities and food. We did have some issues in our room with water dripping down from the ceiling (air conditioning?) in the middle of the night. It woke us up and we had to put towels down. Certainly didn't ruin the visit, though.

Partner

8/10

Excellent

26 Apr 2026

MyChau

Staff was wonderful. Shout out to Will at the pool bar and Honeybell for providing excellent service. It was very busy and he was so helpful and accommodating

10/10

Exceptional

24 Apr 2026

Christopher

It was great

10/10

Exceptional

21 Apr 2026

james

Breakfast is always good at birdies. However if you’re in a bind and getting ready to tee off , it’s not a quick option. Staff everywhere is great,lobby bar always a good choice for pre dinner drinks or post. And before heading out on the town.

Friends

2/10

Poor

14 Apr 2026

Jeffrey

Total gimmick for rich people. Everything is way overpriced. Play golf in Orlando, this place is lame.

Self

10/10

Exceptional

12 Apr 2026

Alexa

Amazing

10/10

Exceptional

07 Apr 2026

Carollee

Good place

10/10

Exceptional

05 Apr 2026

Troy

Great resort

10/10

Exceptional

29 Mar 2026

Catherine

One of thee best hotels I have stayed in !!

Family_with_children

10/10

Exceptional

29 Mar 2026

Mary Ann

Extremely gracious staff

Self

4/10

Poor

24 Mar 2026

Margaret

The pool was closed for lightning.
The storm passed and the pool normally closes at 8:00 p.m. it was 6:00 p.m. I called the front desk and the concierge and they both gave me different answers as to why the pool was never reopened. It was 85° out and we are there for two nights.
No pool... And they're absolutely was no lightning in the area.

Tried to play ping pong the next day no one could find any paddles or balls... To employees unwillingly tried to help and never returned.

The carpets are absolutely disgusting filthy old and and desperate need of replacement.

The hallway was never vacuumed in the three days that we were there.

The pool area is lovely but this property completely lacks attention to detail.

10/10

Exceptional

22 Mar 2026

Ali

Perfect

6/10

Pleasant

21 Mar 2026

Christina

Lots of stained rugs and broken hardware in the shower

10/10

Exceptional

21 Mar 2026

patricia

Beautiful grounds clean the restaurant. Options were amazing.

Friends

8/10

Excellent

19 Mar 2026

Daniel

Overall it is a great place. I’ve vacationed here many times. I enjoy it, but there are some things that I wish the would change. They charge too much for coffee, drinks and snacks. They are not accommodating at the front desk on rooms. Check in is typically late in the day, don’t even think about early check in. It’s tough to get a good room location and sometimes you have to walk awfully far to get to your room. Every year we ask for a room close to the main pool area and every year they assign a room as far as possible from it, then won’t change it. To play a round of golf is extremely expensive, so much so that we typically play at one of the other courses. They need to clean the hall carpets. Pool is great. Driving range is great and the food in the restaurants is very good. Love the bell hops and valet staff. They are really excellent! I wish the guests got some break on golf.

Family_with_children

10/10

Exceptional

19 Mar 2026

MARIAELAINA

Everything was great as always!

Friends_and_family Friends

10/10

Exceptional

18 Mar 2026

Michelle

Room and grounds were beautiful kept. All staff were extremely friendly and helpful.
Spa staff and services were wonderful. Can’t wait to return for the full golf experience!

2/10

Poor

16 Mar 2026

Eric

The hotel was fine — not great — definitely not bad — just fine. It was as expected from a resort of the caliber charging $500+ p/n, and worth the cost.

The pro shop staff though …. Easily the most unprofessional bunch of screw ups I’ve encountered in all my travels. Worse than any bargain basement Motel 6 staff, this bunch couldn’t do anything right to such an extent that it became a joke to see what they’d screw up from day to day. Pure comedy. It actually made the trip in a sense because we’ll laugh about their incompetence for years to come.

My advice if staying and playing here — get everything in writing. From your tee times to the number of players, to the greens fees and caddie requirements, GET IT IN WRITING. Also, go to the front desk after each round to make sure you’re billed correctly and promptly make corrections. Or don’t listen and enjoy years of laughter recalling just how comical their performance was. Either path works.

Friends

2/10

Poor

15 Mar 2026

Pamela

I would like a refund I was in a room right where the ice machine was. It was noisy and loud all night long in the morning the cleaning ladies gathered with their cart outside my room. I paid a lot of money for this poor experience. I asked to be moved three times to no avail.

6/10

Pleasant

14 Mar 2026

Kevin

amenities great that's it this time

2/10

Poor

13 Mar 2026

Kevin

Staff no good, hotel old, wanted to leave and cancel but had events next door.

10/10

Exceptional

13 Mar 2026

Patricia

Clean room, beautiful pool and resort. Staff are super nice and so accommodating. They go above and beyond. Highly recommend.

Family

10/10

Exceptional

09 Mar 2026

Sharon

Lovely stay! Enjoyed a magnificent dinner at The Butcher. Hotel staff was amazing!

Family

4/10

Poor

05 Mar 2026

Stewart

Rooms and facility very tired. Renovation is needed. Everywhere.

2/10

Poor

05 Mar 2026

shawn

Tired and filthy carpets

Business

4/10

Poor

02 Mar 2026

Pamels

I paid $700 a night to be next to an ice machine and where the cleaning ladies all congregate. I asked to be moved the first night and they told me they were looking for a room on the second night. I asked to be moved as well and did not get a response on the third and final day I asked for a credit and they said that they could give me $100 I literally could not sleep and complain to upper management and they said they could give me another hundred dollars. My bill was over $2100 and I am very very disappointed at how loud the ice machine was all night long with people coming and going. There’s no way this room should be rented for a premium price and if it’s rented at all, the customer should be aware of what they’re getting into. PGA management did not seem like they really cared. There were a lot of things that were not quite right for the price point. They focused on the PGA golfers and gave them top-notch treatment while the rest of the folks were just kinda left on their own. I will say Pierre and the new manager who I did not really get a chance to talk to you about the problem and I don’t remember her name or exceptionally nice and kind I do appreciate their service and also the service from the people in the restaurant, but sadlythe overall experience with the hotel was not good because of the lack of concern for the noisy room, which was extremely noisy. The manager said the best he could do was offer me $200 because I booked from a third-party. I hope that Expedia

Self

8/10

Excellent

01 Mar 2026

Thomas

The staff were excellent!! Rooms are getting tired, the furniture on our patio was definitely not up to par and room fan was very noisy.

Partner

10/10

Exceptional

23 Feb 2026

Michele

It was all great

8/10

Excellent

23 Feb 2026

Wakisha

I had a wonderful stay at PGA National Resort. The property is beautiful, relaxing, and very well maintained. The rooms were clean, spacious, and comfortable, making it easy to unwind after a long day.
The pool area was peaceful and perfect for lounging, and the golf course views were stunning. The staff was friendly, professional, and attentive, always ready to help with a smile.
Overall, it’s a great spot for a weekend getaway, golf trip, or even just a relaxing staycation.

Friends

10/10

Exceptional

21 Feb 2026

Joseph

Spotless room and friendly staff

10/10

Exceptional

19 Feb 2026

David

Great staff and atmostphere!

6/10

Pleasant

18 Feb 2026

Madeleine

bathroom makes no sense

place was understaffed and staff was indifferent

hot tub was broken

hours of hot tub miscommunication

concierge was absent / non existent

place is way overpriced for the services provided. They should at least include a decent breakfast.

10/10

Exceptional

11 Feb 2026

Robert

Spotless. Spacious. Quiet.

10/10

Exceptional

11 Feb 2026

TANIA

Clean room, friendly staff, lots of amenities, close to shopping plazas and restaurants.

Leisure Partner

10/10

Exceptional

10 Feb 2026

Wayne A

👍

Leisure Partner

10/10

Exceptional

07 Feb 2026

Martha

Everything at this property is perfect.

10/10

Exceptional

30 Jan 2026

Sarah

The room was beautiful, staff was extremely friendly and super accommodating. Pool was beautiful, everything was very clean, service was very attentive. Loved everything about my stay!

Leisure Self

6/10

Pleasant

27 Jan 2026

Maureen

I emailed the front desk twice about the $42 VIP food and beverage Expedia credit that was supposed to be put in onto my account and I don’t see it on my folio so maybe ex Expedia can contact them and tell them to refund me $42 please Thank you, Maureen Gargiulo

Leisure Self

2/10

Poor

17 Jan 2026

Filios

Terrible room in a corner no sun looks like a basement room ! Unacceptable room for an expensive 5 star hotel

Leisure Partner

6/10

Pleasant

16 Jan 2026

Saadia

Everything was great except the cleanliness. Room was not clean at all. Visible dirty

Leisure Family

10/10

Exceptional

08 Jan 2026

Anne

Lovely pool and poolside service.
Hotel needs a little maintenance in hallway, but room was very nice.

Leisure Family

10/10

Exceptional

28 Dec 2025

Christina

Yes

4/10

Poor

26 Dec 2025

Janeen

Customer service is non existent. The property is beautiful, the room was comfortable and the housekeeping staff were exceptional. But the front desk and bar staff gave us the feeling that we were bothering them. We were there for five nights and left the hotel for every meal. And only one elevator out of three worked. When we mentioned it, the impression was that they were unaware.

Leisure Partner

4/10

Poor

18 Dec 2025

Louise

All was fine until i got our car and it was covered in water sprinkler spots. I complained to the night manager and was told in a sarcastic response \"next time well park it in the middle of the parking lot\",then he walked away. We will not be back.

Partner

10/10

Exceptional

17 Dec 2025

Philip

Great gym and service

Business Self

10/10

Exceptional

11 Dec 2025

RICHARD

Everything was great. Staff was super.

10/10

Exceptional

25 Nov 2025

Julie

Beautiful room and common areas! Staff was eager to serve!

10/10

Exceptional

19 Nov 2025

Karen

friendly, clean, quick

Business Self

8/10

Excellent

15 Nov 2025

karen

Everything was very nice and clean. Our only regret was that the hot tub was not working for our entire stay!

10/10

Exceptional

29 Oct 2025

Adria

Staff was great

8/10

Excellent

28 Oct 2025

Sonja

Great service and food

Business

10/10

Exceptional

27 Oct 2025

Samantha

Great stay as a whole. Very friendly & helpful staff. Everyone I encountered was fantastic, from check-in, housekeeping, restaurants... I was definitely impressed!
My room was spacious, clean & comfortable. I would absolutely stay again for business or pleasure!

Business

10/10

Exceptional

22 Oct 2025

Brian

Room service was great.

Business Family

6/10

Pleasant

21 Oct 2025

Jeneisy

If you have kids like 3 year old 7 year old and a 5 year old make sure that they have already enforce the Cottage with safety the doors open directly to the Lake were crodile are. My 3 year old we caugh him trying feedbthe animal
In the lake nonchildren lock we couldnt sleep thinking they would get up earlier than us and go outside we let them
Know that doors most have safety lock for kids .

Leisure Family

8/10

Excellent

21 Oct 2025

Ana

Friendly staff and nice place to stay.

Business Self

10/10

Exceptional

19 Oct 2025

Jeffrey

Fantastic !

10/10

Exceptional

14 Oct 2025

Kathleen

This is a golf resort with a Michelin

Self

10/10

Exceptional

13 Oct 2025

Felix

I had an excellent experience starting from the drop off to the concierge. The room design was elegant with a beautiful bed and sofa. I’m curious about the maker of the bed and may likely request a similar design. The music by the pool was not my style but it was a bonus and there were great friends and people around. The place is scenic especially for events and the staff at Birdies are so lovely and courteous. Highly recommend!

Leisure Self

10/10

Exceptional

13 Oct 2025

Kevin

Very friendly and accommodating staff

Self

6/10

Pleasant

13 Oct 2025

Eric

The best way I can describe this visit is \"loud.\" We expected to be on somewhat of a peaceful getaway at a resort surrounded by a golf course, but that wasn't the case. There was a DJ blasting loud music (with expletives) poolside, and the music in the lobby was so loud you could barely carry on a conversation. We were also awakened around 1am by an alarm that beeped for about 30 minutes. It was intended to be a regenerative couples' getaway, but it was far from that. The hotel was very nice, though.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Lori

Property was very nice. Staff was kind and responsive.

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Mohammad

It’s nice team

10/10

Exceptional

10 Oct 2025

Johnasina

The concierge and Richard at the front desk went above and beyond to accommodate us. Tameisha from the Birdie restaurant was very professional , kind and made us feel welcome , at ease and cared for.
Lovely hotel, great staff

Leisure Family

10/10

Exceptional

09 Oct 2025

Jodi

The staff welcomed a very special guest in the kindest way imaginable. We are extremely grateful for the organization and respect for privacy.

- Mandel JCC of the Palm Beaches

Business

10/10

Exceptional

01 Oct 2025

Sandra

The spa was too pricey.

Leisure Partner

6/10

Pleasant

30 Sep 2025

Justin

Outdated resort. Time for a refresh.

10/10

Exceptional

30 Sep 2025

Diana

Friends_and_family Friends

4/10

Poor

30 Sep 2025

Jacklyn

The room was off the pool which was great for easy access but could hear the loud music playing late into the night and all day Saturday. Room service was quick and staff was very helpful, but unable to enjoy stay with kids when they can’t nap. Finding a giant roach in my babies pack and play was the final straw which caused us to cut the stay short. Love the pool and spa but won’t stay again.

Leisure Family_with_children

10/10

Exceptional

28 Sep 2025

Mauricio

The resort is awesome. Specially if you are a golfer!

Leisure Family_with_children

10/10

Exceptional

25 Sep 2025

Jeff

The staff was unbelievable!!!