Grand Hastings

10/10

Exceptional

08 Mar 2026

Kim

I lovely the hotel . will come again thank you good Weekend
Kim Nisbet and Mark Noble 🙂👍

10/10

Exceptional

23 Feb 2026

Sandra

Beautiful sea view,clean room,great room service and very friendly. Thank you for a Lovely stay.

Partner

8/10

Excellent

01 Jan 2026

Andrew

Short overnight stay, nice clean room with sea view friendly and helpful staff. Offers good value and room and bed was comfortable and simple. No thrills but good location.

Partner

10/10

Exceptional

29 Nov 2025

Colin

Staff very friendly
Room clean and comfortable and warm
Close to White Rock Theatre

Friends_and_family Friends

2/10

Poor

26 Oct 2025

Deborah

If we had taken the time to read the reviews on this hotel, we would NEVER have booked to stay here.
We decided that we could not sleep in the room/bed and left in the early hours of the morning to return home.
The room smelled, it was cramped, cold and not clean. The floor was uneven with very badly stained carpet.

Partner

6/10

Pleasant

17 Sep 2025

Panos

Fawlty Towers without the staff.

A very quirky, friendly experience from this very tired ‘hotel’. Great location but lacking in any facilities and investment. A step back in time without the trimmings.

Self

2/10

Poor

07 Sep 2025

David

Nothing

2/10

Poor

27 Aug 2025

Gracie

No real standard.

10/10

Exceptional

25 Aug 2025

Verified traveler

Amazing sea view

Very friendly and informative host who knew lots about the local area.
The room was very clean and comfortable and had an amazing sea view with a balcony.
It may not be luxury but we couldn't fault it. Second time staying here and will stay again

Partner

6/10

Pleasant

25 Aug 2025

Sally

First time we have stayed there wasn’t what I expected Peter the manager was a lovely guy but the place was very old needs a refurbishment staff were lovely room was very small and I suffer with claustrophobic but had a nice weekend

Leisure Family

10/10

Exceptional

18 Aug 2025

Sam

Great stay at Grand Hastings. Excellent value for money in a good location. Service was faultless. Would stay again.

2/10

Poor

18 Aug 2025

Bethany

We did not stay as we booked and it didnt state until after booking that after 9pm arrival would be an issue so as soon as this came up i rang the owner he said at first no bookikg is showing i said we wouldnt arrive until after 9pm as we are travelling a long way etc he said not his problem no one will be there contact wxperia and hung up the phone im upset and its outrageous what has happened especially with 2 young children to then refuse refund

4/10

Poor

18 Aug 2025

Verified traveler

Staff were very nice but the hotel itself looked and felt bit dingy, perhaps it was being refurbished

Friends_and_family Family

4/10

Poor

15 Aug 2025

Sue

Overall provision ok but the building itself is not very suitable and there was little contact or interaction with staff

10/10

Exceptional

03 Aug 2025

Angela Margarette

We had an amazing stay and even had a nice upgrade. Staff had been very accommodating. Will come back again.

Leisure Family_with_children

2/10

Poor

13 Jul 2025

Carley

Was absolutely disgusting dirty dirty dirty , no iron no hairdryer , no hot water .

Partner

8/10

Excellent

06 Jul 2025

Kenneth

One night stay

Lounge is a little run down and possibly plant needs a little water, but fine.

Partner

10/10

Exceptional

29 Jun 2025

Darcy

Our stay at Grand Hastings was wonderful! Peter was fantastic and very accommodating! Will definitely stay again! Darcy

10/10

Exceptional

29 Jun 2025

Shelley Ann

Very friendly proprietor greeted us. He had sent a welcome email saying early check-in was available and we took advantage of this arriving just after 12.
They offer to keep your luggage on the day you leave so you can explore the area without the hassle of bags.
The hotel although a bit dated is very clean and very comfortable. We had a room at the top of the house with amazing seaviews.
The bed was comfortable and the bathroom although small was again very clean and had a lovely powerful shower.
All in all for a seafront property it was a great price and great value for money. Would definitely stay here again !!

Leisure Partner

6/10

Pleasant

27 Jun 2025

David

Family

Night away with the kids .. could do with furniture up grad , but the bed was so comfortable ..
Could lower the price of the rooms a bit ..
to make it more family affordable ..
if it was I would defo stay then for a couple of nights

Friends_and_family Family

10/10

Exceptional

25 Jun 2025

Juha

Wery nice and friedly.

Friends_and_family Family

2/10

Poor

09 Jun 2025

Kim

It was discusting, black mould, ajoining door to a stranger.!!!! Woken by snoring!!!! Felt like the bloke was next to me.

Upsetting for £70 a night....should have slept on the beach.

10/10

Exceptional

05 Jun 2025

Perry

After a long drive From Bristol and sorting through things after a bereavement, I found Grand Hotel very welcoming. The Manager Pete was very understanding to our situation. He made us feel very welcome and comfortable. We were in room 18 overlooking the beach and sea, the amnesties basic, kettle tea coffee etc, bathroom was equally good and clean. I can’t fault this hotel. Easy parking till 10am will be definitely be recommending the Hotel to Family and Friends.

Family

10/10

Exceptional

25 May 2025

menna

Very friendly staff and cozy room

Friends_and_family Family

6/10

Pleasant

25 May 2025

Richard

Nice place no windiw locks on highest room so windows can be opened too much

Partner

10/10

Exceptional

12 May 2025

Freddie

Comfy stay perfect temperature, staff very nice

6/10

Pleasant

09 May 2025

Dawn

Not value for money

The hotel was very basic and in need of updating to the bedroom and the bathroom. The carpet was very stained,the bed duvet cover was very worn and bed was not very comfortable. The bathroom towels were also old and worn out. No toiletries were included. The outside of hotel was also not appealing with dirty windows and old fashioned net curtains. The only good thing about the hotel was the manager who was very nice and friendly. Hotel was expensive for the night at £100 and not value for money.

Partner

10/10

Exceptional

08 May 2025

Katerina

Fantastic view, large windows, balcony. The hotel is not new but is clean and well maintained. Peter is a lovely man and made us feel very welcomed.
Recommend.

Leisure Family

8/10

Excellent

04 May 2025

Binesh

Need to have shower gel or shampoo or anything.

2/10

Poor

19 Apr 2025

Margaret

The smell out the rooms was awful so unbarable we had to check out within 5 minutes couldnt stick it.

Leisure Family

10/10

Exceptional

17 Apr 2025

Peter

The host was a perfect gentleman very sociable and very helpful .The hotel was excellent a very comfortable bed and well stocked
Coffee milk etc .I will definitely be returning and would recommend it to all holiday

makers

Leisure Self

10/10

Exceptional

02 Jan 2025

Melissa

Perfect location, lovely seafront property

Lovely property right on the seafront. Within 2 minutes walk of bars and restaurants in St Leonards and 15 minutes walk of Hastings town. Lovely owner, very welcoming. Comfy, clean rooms.

Partner

8/10

Excellent

02 Nov 2024

Emma

Nice stay, e erything you need and good staff

6/10

Pleasant

17 Oct 2024

Gregory

The room was very cramped and half was very dark.The price for such a cramped and limited room was at least £30 too much.
The check out time was too early too

Leisure Family

8/10

Excellent

28 Sep 2024

Nemo

My only complaint is a pretty big one and that is I didn't have heating in my room...

Leisure Self

8/10

Excellent

21 Sep 2024

John

I needed a room for the nite and it provided me with what i needed. I would suggest the matteresses are changed and the shower is looked at. They are either cold or really hot. It was difficult to modulate the temperature to a warm setting. The matress was too soft

Leisure Self

2/10

Poor

30 Aug 2024

Prabashni

Property is old and rooms smell stuffy

6/10

Pleasant

26 Aug 2024

keith

it served the purpose for a one night stay for the price,nice chap who runs it and pleasant staff,

Leisure Partner

8/10

Excellent

26 Aug 2024

Samantha

Great views of the sea! Clean and comfortable very helpful lovely Man working there! 🌻

Leisure Friends

10/10

Exceptional

26 Aug 2024

Shane oneill

Peter was a nice gentleman who welcomed us and got us settled

4/10

Poor

22 Aug 2024

darren

Not so Grand

The room was very warm, no fans or air con and the TV didn't work.

8/10

Excellent

18 Aug 2024

vanessa

Peter is lovely, he gave us NHS discount. Plus the seaview is wonderful

10/10

Exceptional

02 Aug 2024

Hollie

Lovely

6/10

Pleasant

21 Jul 2024

Verified traveler

One night stay

On arrival we was greeted by the owner, very friendly, the hotel was extremely dated and like we had stepped back in time. Our room was at the top, floors were uneven, room smelt musky, window straight open, no batteries in the remote for the tv, i was looking for another plug socket to charge my phone. Wish i never looked behind the bedside cabinet! The bathroom well.... the shower could do with a good clean with bleach and mould remover, the shower had not been cleaned after the last visitor! The bed was extremely old, i dread to think how old. If you are looking for comfort, then im sorry, this is not the place. Good location but just very outdated.

Partner

10/10

Exceptional

30 Jun 2024

Nichola

Great host. Had everything we needed. Was clean

Partner

4/10

Poor

22 May 2024

Syed

Good location near station and Clean Room.

There is No microwave, No kitchen facilities and no water facilities. We can’t access to restaurant. In term of Facilities there is nothing here.We have to buy everything from outside.

Our Rating is 5/10

Friends_and_family Family

2/10

Poor

15 Apr 2024

Zoe

Was unable to check in as the hotel was closed received a phone call from a member off staff who was extremely rude

Leisure Friends

10/10

Exceptional

01 Apr 2024

Jason

A very comfortable stay at a good price. Mr Mann was very welcoming and sociable

6/10

Pleasant

15 Oct 2023

anthony

It is adequate

Leisure Partner

10/10

Exceptional

22 Sep 2023

Martin

Nice place to stay,
Clean and tidy.

Leisure Family

8/10

Excellent

17 Sep 2023

Stewart

People make a place and the people make this a very good place to stay very helpful very friendly made me very happy

Business_and_leisure Self

6/10

Pleasant

13 Aug 2023

Emma

N/a

2/10

Poor

13 Aug 2023

Verified traveler

The facilities advertised in EXPEDIA website did not exist there. There is no restaurant, no bar, no room service, no parking, no cleaning, no fridge, ....
Everything was very old and poorly maintained. The room carpet was dark grey, while when one of the beds was moved accidentally, same carpet underneath it was pink! No fridge. cheap beds. Too little toiletries. Very small shower. The shower head was moving, would not stand still, so I had to hold it with one hand. The whole bathroom was humid with no window and only a small old fan that was not working properly. Old and thin doors. Old and small TV. The hotel was a little far from the Hastings attractions but that was not much of problem.

Leisure Family

8/10

Excellent

05 Aug 2023

Mark

Well located, pleasant and functional.

A pleasant and functional little place in a great location. The manager was a very lovely character.

Friends_and_family Family

6/10

Pleasant

31 Jul 2023

Lorna

Enterance mouldy smell, common room carpet and reception needs up dating. No instructions to access wifi when reception closed. Rooms clean could up date bedding.

8/10

Excellent

25 Jul 2023

Jennifer

Great sea view

Overall a pleasant stay, although dated the room was comfortable and had fantastic sea view.

Partner

6/10

Pleasant

23 Jul 2023

Christopher

Limited facilities, and not very comfortable, but it served it's purpose as a bed for the night.

Leisure Partner

10/10

Exceptional

11 Jul 2023

Sevgi

The Grand Hotel is pleasant and being on the sea front is convenient and accessible to all amenities.

Leisure Family

8/10

Excellent

04 Jul 2023

Damian

Lovely and quiet, very friendly

Business Self

10/10

Exceptional

28 Jun 2023

Graham

Very pleasing room with amazing sea views

10/10

Exceptional

05 Jun 2023

YADUKO

kind friendly modest clean wonderful view

Leisure Self

10/10

Exceptional

18 Dec 2022

Alan

Very friendly & interesting owner. Helpful staff

Leisure Self

8/10

Excellent

31 Oct 2022

Miss Kristina E

The owner was friendly and chatted a lot over check in. Which was slightly irritating as just wanted to check in and explore Hastings. He was elderly and slow so was patient with him. There was no explanation of facilities in hotel e.g. wifi, breakfast etc. Room was clean and comfortable. On check out there was no one at the reception so was unsure of procedure. Ended up seeing a member of staff and she told us to leave the keys on the counter. This was the only staff we encountered on our stay. But for one night was comfortable and clean.

Friends_and_family Friends

10/10

Exceptional

03 Oct 2022

Simon

Very pleasant and relaxing

We had a very pleasant 1 night stay at The Grand Hastings with a lovely sea view. Very peaceful and relaxing for us. Staff members and owner were incredibly welcoming and friendly. The bed was a little worn and springy however but we still really enjoyed our stay. We will definitely return when we next plan to be in East Sussex

Partner

8/10

Excellent

25 Sep 2022

Linzi

Very basic, could do with new mattresses, bathroom had three doors! One that led straight onto the communal hallway, one was locked, and one door to the room.
The building has been repainted grey and no longer yellow - so bit confused when trying to find it. Parking - had to pay.
On the plus side it was clean and thank goodness for the sea view!

Leisure Friends

6/10

Pleasant

30 Aug 2022

Leslie

Nice service but needs updating.

The gentleman who checked me in was lovely. The room was adequate. I'm sure this place was quite something in its day but it felt like it had not been updated in quite some time. The room had a lingering scent of damp, as did the lounge. The carpet in the room was worn and likely needed a deep cleaning (hence, the lingering scent). The location was fine, though my 'partial sea-view' room did not really have a sea view unless you count standing in the doorway to the en suite bathroom and look out the window at a severe angle.

Business

2/10

Poor

29 Aug 2022

Emma

The manager firstly put phone down on me when I was calling regarding where to park, he insisted I rind door bell instead of him popping his head out as unless there is parking outside you could have a long walk!!

Then the hotel exterior is now grey not yellow so I called to ensure this was the correct property and the manager spoke as if I should know this.. then we went in and the hallway is dated with a musty smell, I asked if rooms were like this and he said if I decided I did not want to stay that would be fine, so me and my 6 year old son were immediately put off.
We asked to view room before we checked in, the room was very small and just ok for 1 night but at top of hotel a lot of stairs to be carrying bags too.

Then the beds- literally like sleeping on cardboard. Terrible night sleep, noise from main road horrendous and the absolute worst was that we were to top room very high up to find the window did not have a child lock.. we were up and out of there as quick as possible after no sleep and the overflow on the loo also needed fixing.

Leisure Family_with_children

6/10

Pleasant

27 Jun 2022

Susan

basic hotel

This is a very basic place to stay, clean, friendly staff, but needs lots of updating, value for money but wouldn't stay again

Friends_and_family Family

6/10

Pleasant

20 Jun 2022

Shannon

It’s okay

It was okay. The beds were alright, the room was alright, nothing that makes you get excited to stay as you enter the room. Took a long time to just to sign in and get a key to the room. My security pin was asked for which it shouldn’t be as it’s prepaid and therefore no concern to the owner.

Friends_and_family Friends

8/10

Excellent

17 Jun 2022

Neil

Hotelier very friendly and helpful. Accommodation was clean and appropriate room size for price; but dated and tired looking. Could do with new bed linen and towels.

Leisure Self

8/10

Excellent

13 Jun 2022

deri

Pretty good.

Basic facilities but quite adequate for one night. Nice and clean with a friendly welcome.

Partner

10/10

Exceptional

12 Jun 2022

Robert

No sound proofing between rooms

Leisure Partner

6/10

Pleasant

07 Jun 2022

Donald

Not quite what we expected. Older property that was very tight to move around. The room was smaller than all but one cruise ship cabin, same with the bathroom. On the plus side, Peter, the manager/owner (?) was very friendly, chatty and went out of his way to book a very nearby restaurant after we checked in. And it was excellent. We also had issues finding the property even thought we were using Apple Maps and an onboard GPS to guide us.

Leisure Partner

2/10

Poor

27 May 2022

Michael

Got as far as reception, looked very drab. Ask where the parking was, told on the street, couldn't find a space anywhere, so came home.

Partner

2/10

Poor

02 May 2022

lynn

Peter the owner was worse than basil at faulty towers. I have pictures of bed with a board underneath lumpy mattress. The bed side table was something out of the 60s and coming apart. Had to get dressed in the middle of the night as kept ringing the reception as no heating and the message said send a fax. When I was leaving with a recently broken hip and a scar the was leaking through the dressing. Peter decided to come into the lounge area and accused me of soiling his bed by waving sheet at me. never have i had such an awful time in a time i was in pain and ill. Travelodge treated me better.

2/10

Poor

15 Apr 2022

Precious

The property is run down. Towels were really bad. Worst hotel i have stayed in my life.

Leisure Family_with_children

10/10

Exceptional

15 Feb 2022

Bernard

Great stay

Very welcoming and excellent support with any queries.

Friends_and_family Family

8/10

Excellent

18 Oct 2021

Sarah

I arrived on the weekend of a huge Hastings event which I was unaware of before making my booking . Peter , emailed me to inform me and also rang me to ensure that I was aware of the parking situation as well as giving me some information about the event . Thanks Peter for your courtesy and excellent communication.
If you’re looking for a spotless room in a a great location for the quiet part of the seafront and aren’t bothered about unnecessary frills then you will be happy . Perfectly functional .

Leisure Family

6/10

Pleasant

10 Oct 2021

Verified traveler

Comfy beds

Room was a little musty but sorted by opening the window every day. Couldn't have it open at night due to the traffic & the high winds! Comfy beds though, so we slept well. Bathroom was fairly new but the hotel does need some updating.

Friends_and_family Friends

8/10

Excellent

27 Sep 2021

K

Dated but delightful

Booked at last minute for a very reasonable price and there were some mixed reviews online so wasn't sure what to expect. I spoke to the owner on the phone to confirm my booking the day before and he turned out to be quite the character! The hotel itself is an old building and has a very dated style of décor, but there isn't actually anything wrong with this, it's obviously the style of the owner. Everything was quite antiquated in fact as I had to sign a guest book and got a hand written receipt.

I had booked a family en-suite room and it was spotlessly clean and fairly comfortable, although the mattress was far too hard for my liking. The only thing wrong with the room was the absolutely ancient 4:3 ratio TV that made everything we watched look like it was being played back from a very worn VHS video. They really should replace it. There was Wi-Fi though, which was kind of unexpected.

There was plenty of street parking (max 2 hours 8am-6pm) and one disabled spot right outside, which was always being used, so you do have to keep moving your car if you are hanging around. Wasn't a problem for us as we were visiting different places.

Overall the hotel is quite dated, but it's good value and very clean, so I would definitely stay there again.

Friends_and_family Family

4/10

Poor

20 Sep 2021

Nick

Hotel

Interesting place, owner bit of a character but felt that £150 for one night was a lot of money fir this hotel . No dining facilities and no bar. Very old hotel and could do with a bit of modernisation

Business

2/10

Poor

12 Sep 2021

Kirstie

Avoid at all costs

Very rude. Horrible smell throughout and extremely dated. Not enough towels provided. Very uncomfortable couldn’t wait to leave.

Friends_and_family Friends

6/10

Pleasant

11 Sep 2021

Jennifer

A stay you would love if you like the piece it was very retro. It sadly needs updating but if you like the 60s or 70s you will really like it here. It's a lovely time lock tucked away

Leisure Self

8/10

Excellent

31 Aug 2021

Uzezi patrick

Good

Not too bad.

Friends_and_family Family

8/10

Excellent

31 Aug 2021

Ravinder

Good location and priced comparative

Leisure Friends

8/10

Excellent

22 Aug 2021

Linda

Grand Hastings review

Stayed 2 nights and double bed was most uncomfortable very hard needs new mattres. Twin room beds were fine. No breakfast though. Parking was advertised but very difficult to find in public areas no parking on site it was on the side of the road. Otherwise very nice stay. Road very busy during the day but very quiet at nights. We had two sea view rooms which was very nice. Would stay here again if we needed too.

Friends_and_family Family

10/10

Exceptional

17 Aug 2021

Verified traveler

Great accommodation. Perfectly positioned in front of the pebble beach. Friendly owner. Very comfortable room with tea & coffee provided and towels available too. The freeview TV worked great. Shower was powerful & hot - all in all great comfort & better than the 2* makes it sound like!

Leisure Self

4/10

Poor

25 Jun 2021

Barry

Won't be returning

Friends_and_family Family

10/10

Exceptional

14 Jun 2021

Hasan

it was good

I was very comfortable and it was pleasant.

Self

8/10

Excellent

14 Jun 2021

Christopher

Nice hotel located on the beacy

A great hotel with a friendly owner.

Friends_and_family Family

8/10

Excellent

10 Jun 2021

Chris

Good value for money. Good service.

We had a good stay during term break with the kids. The room was decent, but considering the price it was great value for money. Above all the room and the bathroom were very clean (that’s always our concern). Mattress could be a little more comfortable but this was great for a 2 night stay. The hotel is right across the beach as an added bonus.
Peter was very friendly and informative, had it not been for him we would have missed out on a visit to Bodiam castle. He also gave good tips for the rainy day.
Not sure we would come back to Hasting, but if we do we would reuse this hotel.

Friends_and_family Family

10/10

Exceptional

03 Jun 2021

Verified traveler

A nice comfortable stay. Beach is on the doorstep. Had WiFi and VERY close to shops and take-sways...
Rooms are clean and refreshing. PowerShower was lovely. A lovely host, I wish I had more time to talk with him

Leisure Family

2/10

Poor

03 May 2021

Verified traveler

worst hotel ever

when we finally found the place due to it being a completly different look to the pictures aswell as circuling the hotel for half an hour trying to find a space to park, we were greeted by a very friendly man who would not stop talking, kept us outside with luggage in our hands even after explaining we had a long drive and just wanted to get to our room. spent another 10 mins at reception before walking up a mountain of stairs ( understandably as it was an old building).
when we got in the room, the smell of an old peoples home continued along with the outdated and tatty furniture.
bedding looked worn and faded, ripped bed base and hairs in bed, shower, toilet and sink. but the nail in the coffin was the whole room was the bed tiltes backwards because the floors was way off being level, so much so they had to put 2 pieces of carpet underneath the wardrobe to stop it falling over.
there was also no safety lock on the window and when your that high up i think you need it. this would not be so bad if you was not paying £90 a night to stay there which we ended up cutting our losses and leaving without saying a word to the manager because we didnt want to feel obligated to stay. this is this worst hotel we have ever stayed in, ever. in comparison we have stayed in a hotel called Senlac in the same area for £67.00 a night which is emaculate in cleanliness and decor.

Partner

10/10

Exceptional

25 Sep 2020

Verified traveler

Room was very clean and had view of the sea although it was on the top floor and if you had the window open there was noise from the road. Breakfast was good although it would have been nice to have cereal if you didn't want cooked breakfast.

Leisure Partner

10/10

Exceptional

17 Sep 2020

Dean

Fantastic

Fantastic stay
Fantastic host
Fantastic breakfast

Business

6/10

Pleasant

19 Aug 2020

Shirley

Disappointing

Bedroom and bathroom were clean, but overall condition of hotel needs seriously updating, we did not bother going for the breakfast as didn't know what to expect. We had a family room which was at the very top and no lift. As you enter the hotel there is an awful smell of a building that is very old. I wish i looked into it further before booking 2 nights was more than enough and if it had been longer i would have looked into moving somewhere else.

Friends_and_family Family

2/10

Poor

10 Aug 2020

Maryte

Worst experience ever

Worst experience ever. I booked this hotel one week ago and receiving emails during the week every day about my stay, about guidelines because of Covid, about arriving time and much more and when we arrived, I have been told that my booking has been canceled. Can't understand why. My booking was done through Hotels.com.

Partner

2/10

Poor

01 Aug 2020

Francesca

Owner was very rude and quite honestly very creepy. The place has bit even entered the 21st century, smells old, musty and

Friends_and_family Friends

8/10

Excellent

31 Oct 2019

Verified traveler

The sea view was great, bed comfy, good shower, short walk from main town

Leisure Partner

2/10

Poor

14 Oct 2019

Verified traveler

The hotel accepted our booking on Expedia at 11pm, but their reception closed at 9pm and they didn't answer the phone, so we couldn't checkin at all and we had to book elsewhere. Once your reception is closed and you're not answering your phone, you shouldn't take any more bookings. A complete waste of time and money.

Leisure Self