Flackley Ash Country House Hotel

10/10

Exceptional

15 Jul 2026

Ian

Overall the staff were very welcoming and helpful. The room was clean and well presented but the ceiling coving needs reducing above the bed and the corridor could be cleaned and decorated. Breakfast was excellent with good service. We didn't use the spa but looked clean and presentable l.

Partner

10/10

Exceptional

15 Jul 2026

Ian

Lovely room, very good size.Amenities were also good.Food at the restaurant was excellent.

Partner

10/10

Exceptional

08 Jul 2026

Krystyna

Our getaway at this hotel was sublime. The grounds, pool, gym, and staff were all perfect. The location is great for visiting Rye and Camber sands. We will most definitely return as soon as we can.

Partner

6/10

Pleasant

07 Jul 2026

Brigitte

Let down by the lunch food poor choice of food
Old fashioned salad garnishes
Bedroom smelt damp scruffy garden from our window Room 19
For a manor spa 3star it should be more on point than it was
Ripped Lino flooring in the hall
Terribly shoddy sauna room
Pool was fab

10/10

Exceptional

07 Jul 2026

Gail

Xxx
Lovely Charlie
Good waiter and very good with customers fulfilling our needs xx

6/10

Pleasant

06 Jul 2026

victoria

I would like to review the staff as great, however The welcome was not warm, it was haughty. On our departure the staff were friendly and helpful, and polite when we made our comments.
The Hotel exterior was beautiful with an inviting Garden, and plenty of parking.
The Bar was a warm and cosy environment with great Bar staff.
Our room was very clean, but could do with updating, and one of the windows would not open. There was Plenty of Hot water in the shower, but not much room to move, the Bathroom was very clean, but it was a struggle to turn the sink taps on and the shower off.
I booked a twin room as I was away with my Mum, I understand they are the least popular rooms, but they could do with some modernising, and we had no fan. Which the Lady on reception apologised profusely for when she realised.
Our breakfast was tasty and quickly delivered and the dining room a pleasant atmosphere to dine in.
I would come to stay again, but I might have a conversation with the reception team about our room prior to booking.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Mark

My stay here was incredible. A very picturesque, charming and calming place to stay.
From the moment I walked in I was blown away from the ethos of the staff. From the cleaner through to the management, no-one could do enough. In particular, the attentiveness, the attention to detail, and being welcomed with a smile creates an ideal place to get away from it all.
The gym is well equipped and also has; separate male and female saunas, an indoor pool and a jacuzzi. I found the beauty therapist to be very professional, knowledgeable and had an ability to make you feel at ease.
As for the food, I'm speechless. I wish I had stayed longer to try the rest of the menu items, I only managed to try two. But both blew me away with the quality of the ingredients, the flavours and the fact it made me slow down to savour every mouthful!! I certainly didn't want my stay to end.
I would highly recommend this establishment, can't fault it, so has to be a 10/10 from me.

Self

10/10

Exceptional

01 Jul 2026

dennis

A very relaxing environment. Lovely room
Caring staff
Nice garden to walk and sit in

Partner

4/10

Poor

28 Jun 2026

Upesh

We booked to stay 2 nights, arrived on Friday which was a heatwave day and was told we would get a fan in our room. When there was no fan in the room, we were told they are all allocated out! When questioned the staff, we got attitude and the response was- fine, you can have my fan, I won't have one!
The same night it was thunder and lightning so we left the doors open in our room, 3am we got around 30 - 40 wasps fly into our room landing on us! It was horrific. We called reception and 2 people turned up with a bug spray - we had to close the door so the fumes stayed in the room, trapped in heat. Took a long time to clear it up and we had to sleep in the same room in the fumes because the hotel was booked up with 2 wedding parties.
The lady who helped us called management but had no response and no one ever got back to us. Very disappointing stay, sleepless nights and feel the situation could have been handled better. No apology from the reception staff when we left, she gave us free breakfast but sadly no mention of a refund for our stay which we think should have been given.
We have a video but won't upload for protection of the staff.

Partner

8/10

Excellent

25 Jun 2026

Anita

We had an enjoyable stay at this hotel. The staff made us feel welcome and well looked after. There was a good choice of food for both breakfast and dinner, cooked to a high standard.

Our room was spacious and clean, offering plenty of comfort throughout our stay. The only downside was that some of the furniture felt a little tired and could benefit from an update, but it didn’t detract from the overall experience.

Overall, a pleasant stay with great service and good amenities — We’d happily return.

Partner

8/10

Excellent

20 Jun 2026

Amanda

Very friendly atmosphere and lovely staff who were happy and willing to make our stay as comfortable as possible. Superior double room was clean and spacious and bathroom was pristine and up to date. It would have been nice to be able to open the fixed net curtains to have a proper view of the garden outside our room but this is a small personal niggle.
Breakfast and dinner were both delicious and nothing was too much trouble for the staff. Overall, a lovely location for a weekend visiting Rye and its surroundings and I would stay here again.

Partner

10/10

Exceptional

16 Jun 2026

Kerry

Our room was beautiful with a lovely Juliet balcony over looking the gardens. The room was spotless and the toiletries were super useful. The staff were really helpful, especially at breakfast when I could not decide what to have! We regret not bringing swim/gym wear to use the gum and swimming facilities.

Partner

6/10

Pleasant

15 Jun 2026

Phillip

Hotel very clean and tidy, I’m not a great lover of dogs in the restaurant area while I’m eating

Partner

8/10

Excellent

15 Jun 2026

kevin

toilet to close to wall over head shower head to small and no flex lead shower head no main light switch by bed had to exit to kill light break fast bit over priced but dinner was great and water was hot grounds nice but could use some more flowers fountin needs a good clean ditto bench

Partner

10/10

Exceptional

07 Jun 2026

Richard

Amazing staff and very friendly. Room was great and breakfast was excellent

Partner

10/10

Exceptional

07 Jun 2026

Amber

Lovely hotel for a short break. Staff friendly; pool and spa great.

Partner

10/10

Exceptional

27 May 2026

Robin

A lovely hotel in a good location for many places to visit. The staff were very helpful and friendly and made our stay and my wife's birthday a wonderful memory. We will definitely return.

Partner

8/10

Excellent

21 May 2026

Veronica

Staff very friendly and helpful.
Evening meal great.

Pool area/amenities disappointing.
A little tired; steam room nonexistent.
Saunas squashed into a corner between toilets and showers (in separate male/female cloakrooms) extremely uninviting!!!!

Partner

8/10

Excellent

17 May 2026

Kim

Beds are huge and the staff are jolly and helpful providing excellent service. Communal lounge, dining room and grounds all kept really nice.

Spa is more functional than luxurious but good for the price.

Only negatives were:
- both me and my friends eggs at breakfast tasted very vinegar-y.
- Each time the extractor fan was on in my room it was drawing in bad smells eg sewage and cabbage cooking smells.

However overall we really enjoyed our stay and are grateful to the staff for making it really pleasant.

Friends

4/10

Poor

13 May 2026

Sudhanshu

Poor breakfast quality. Room was not similar to the photos and seating was much worse. Bed was too soft. Lawns and pool were great though

Family_with_children

8/10

Excellent

05 May 2026

Alan

The food was excellent. The staff were helpful and Friendly. The room was clean, although there was no hooks in the bathroom to hang anything and the shower was leaking at the joint and the temperature control was very sensitive going from warm to very hot with just a minute adjustment.

Partner

10/10

Exceptional

03 May 2026

Georgiana Madalina

I highly recommend ! Friendly staff, good food, spacious room, and very relaxing!

Pet

8/10

Excellent

01 May 2026

Maria

Rooms clean and tidy. Staff fantastic. They were helpful and friendly. Can’t comment on food as didn’t have any.

Family_with_children

10/10

Exceptional

27 Apr 2026

Andrea

My friend and I stayed for three nights. We loved the location. We used the swimming pool and each had a treatment provided by the Spa.
The food was lovely. The staff were friendly and accommodating.
A great atmosphere. The weather was really good, so we enjoyed relaxing in the garden.
It was definitely good value for money.
Would 100% stay again.

Friends

8/10

Excellent

24 Apr 2026

Nadine

We were made very welcome on arrival and throughout by friendly helpful staff.Our room 60 with patio was lovely.so we sat in the sun overlooking gadrens listening to birds singing and a Squirrel on the lawn . The pool was just right for a lovely swim . The lounges restorant and general building and garden beautiful. Thankyou Flackley and staff for lovely stay.

Partner

6/10

Pleasant

23 Apr 2026

Jayne

Breakfast was disappointing. Expensive and cold. Stayed in August 2025 and breakfast was excellent one of the reasons we returned

10/10

Exceptional

17 Apr 2026

Peter

Dining room was bright with many windows overlooking garden area. Food and service was very good. Plenty of parking. We were upgraded with small patio with table and chairs. Definitely would stay there again.

Partner

10/10

Exceptional

17 Apr 2026

Rachel

Junior Suite was comfortable and spacious with a newly refurbished bathroom (shower over bath). There were tea and coffee making facilities in the room, nice soft towels, robes in the fitted wardrobe, sofa bed made up as a bed in the adjoining lounge when we arrived. The leisure facilities are quite old but we knew this when we booked. The water in the jacuzzi was nice and hot and the pool a good size. Amy in the Beauty Rooms did a great Swedish massage and was very welcoming and friendly. We didn't eat at the hotel but had drinks in the bar both nights. Great cocktails. We would return.

Partner

10/10

Exceptional

12 Apr 2026

Zoe

We love coming for the facilities!

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

June

Hotel very clean, lovely breakfast, delightful evening menu, very friendly and helpful staff. Had a dip in the pool and relax in the jacuzzi. Great relaxing stay. Would recommend 👍

Partner

8/10

Excellent

02 Apr 2026

Carmel

Breakfast was lovely with a good choice and served in a very pleasant environment

Partner

10/10

Exceptional

01 Apr 2026

Kerry

Lovely stay, our second visit. Dinner and breakfast were excellent. Pool and jacuzzi area was clean and well maintained. Separate female and male saunas which were clean. All staff were helpful and friendly. Lovely bar area and pretty garden to sit in.

Partner

8/10

Excellent

26 Mar 2026

Christina

Very nice room staff helpfull we stay there a few times a year.

Partner

10/10

Exceptional

21 Mar 2026

Mark

Sorry to be boring....but it was all very good.
Place, staff and facilities all great. Definitely recommended

Friends_and_family Friends

10/10

Exceptional

13 Mar 2026

Andrew

3rd visit & always provides a great service.

Self

10/10

Exceptional

01 Mar 2026

Ken

Room was properly, staff very friendly and helpful.

Food was excellent

Self

10/10

Exceptional

21 Feb 2026

Jamie

Staff were absolutely lovely and they even upgraded our room upon check in which was a treat. The facilities in the health suite were fantastic and just what we needed for a relaxing stay. Pool and

Partner

4/10

Poor

15 Feb 2026

ann

The mattress very spacious but the quality of the mattress was very poor as we woke with neck and bck pain .
The heating was not working sufficiently but the staff provided an extra oil heater on the second day. The indoor pool was not heated and the jacuzzi was only big enough for 3 people at a time. The shower pressure was low. The breakfast was expensive for what you received.
To be fair it was our first time staying at a private hotel rather than a public hotel. If your used to staying in main stream hotels than this private hotel would not be ideal for you. There are a few restaurants 15mins drive away but not many, parking was a little difficult as the roads are narrow. Overall we had a lovely quiet valentines weekend.

10/10

Exceptional

27 Jan 2026

Karolina

We had a wonderful stay at this hotel with my partner and our dog. From the moment we arrived, the receptionist was incredibly welcoming and thoughtful. As I am recovering from knee surgery, she kindly offered us a downstairs room with easier access, which made a huge difference to my comfort.

She truly went the extra mile and was exceptionally kind, professional, and caring. The hotel is very dog-friendly, and we felt genuinely looked after throughout our stay. Highly recommended – we would definitely stay again.

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Andrew

Friendly staff. Clean & relaxing. Food was good also. Will be back again.

Business Self

10/10

Exceptional

04 Jan 2026

Rachel

Friendly staff, nice facilities, great food in the restaurant at dinner and breakfast.

8/10

Excellent

17 Dec 2025

Gary

Everything was great, but if you are a vegan don't expect anything from the restaurant menu. would definitely stay again, friendly staff and great facilities. The rooms do not contain kettles or tea/coffee.

10/10

Exceptional

16 Dec 2025

christopher

Wonderful welcome for us and our Golden Retriever, lovely room and glorious food and service. we LOVE coming to this cosy but classy hotel, not to mention the added bonus of the pool, sauna and hot tub! We will be back next year!

Partner

10/10

Exceptional

10 Dec 2025

Mark

A great 4 night stay. We ate at the hotel each evening, something different each night from the great menu. Mostly chosen for the surrounding area and despite a rather dire weather forecast we were out and about most days, and the spa and pool filled in one afternoon.
Thanks to all the team for a great stay, we’ll miss the seats by the fire in the bar.

Leisure Partner

10/10

Exceptional

01 Dec 2025

Freya

Beautiful property and amazing rooms and staff,

8/10

Excellent

17 Nov 2025

Iain

It was a very nice place. Helpful and very nice staff. Facilities were good.
Food was tasty and filling.
Unfortunately they are not very good at communication between restaurant and front desk as they missed a complete meal for the two of us. Now i could just have accepted what they were going to charge us but not my style so has to tell them exactly what we had

So keep an eye on what they do and don't charge

Still nice place and would go back

Iain

8/10

Excellent

16 Nov 2025

Martin

Good pool (about 15 metres?) but steam room is poor as it also has the uribals and showers in the same room. Showers were poor: low pressure and low heat

Partner

10/10

Exceptional

06 Nov 2025

Niki

Lovely hotel, nice pool & gym, we come quite often

Partner

10/10

Exceptional

24 Oct 2025

Irene

All the staff were very helpful.The room was fine buut ready for an update.Breakfast was a little expensive for choice

Leisure Family

6/10

Pleasant

08 Oct 2025

Sheryl

Our first room was poor. Hot water broken. Dogs barking for hours. Inconvenience of having to move rooms after first night.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Pamela

Beautiful hotel with relaxing atmosphere. Perfect for a break in the countryside.

Leisure Family

8/10

Excellent

30 Sep 2025

Andrew

Nice stay. Only issue was the radiators on too high. Did try to tune down but didn’t help. Was a a hot evening & morning.

Business Self

8/10

Excellent

30 Sep 2025

Trent

Pleasant and professional staff and a lovely little spa

10/10

Exceptional

28 Sep 2025

Mark

The hotel and room were immaculate, the hotel food was excellent

Partner

8/10

Excellent

23 Sep 2025

Andrew

Right for Rye

We had a very pleasant stay. The hotel public areas and gardens and are decorated and kept to a high standard and the staff very helpful, friendly and well presented.
The room we had was nice although the bathroom is a little dated and perhaps needs a refit.
The food was good and reasonably priced.

Friends_and_family Family

6/10

Pleasant

21 Sep 2025

Gareth

Mixed stay

Warm welcoming helpful staff. Nice building.

Room stuffy, outdated and in poor condition including wallpaper about to peel and doors not shutting. Mattress very uncomfortable.

My full English was cooked beautifully, but small. Pancakes tasteless.

Friends_and_family Family

6/10

Pleasant

15 Sep 2025

Robert

Good value for what you get.

I am very torn about this review. The staff are very friendly but stretched. The hotel, bar and restaurant are a little tired but in no way dirty. The gym, spa and pool are really good. I noticed that a good number of rooms are under renovation and there is every chance for this place to be 10/10. Currently good value for what you get.

Partner

8/10

Excellent

01 Sep 2025

Mr P

Mediocre

The room was a good size, but decor was tired.

The bathroom was very old fashioned and not in good condition - cracked for tiles and missing towel rail.

The room was quite hot, possibly because it was above the spa/gym.

Surprisingly for a Spa hotel, there were no bathrobes.

The restaurant was good, food nicely prepared and a reasonable menu selection. However, it is costly - possibly taking unfair advantage of lack of local competition.

Partner

4/10

Poor

16 Aug 2025

Jonathan

Sadly, the shower in our room didn't work well, the overall condition is now tired (been staying for years), the service is very slow, and the chef tends to go “off menu, \" meaning the dish ordered and served varies.

The bed was ok, but the room was too hot, and there was no temp control or A/C, so I barely slept. It could be great again, but it needs a refurb.

Finally, our car was damaged in their car park and the staff couldn't have cared less / borderline rude!

Leisure Pet

8/10

Excellent

12 Aug 2025

Carly

I would have chosen excelente but we had to wait ages for our food and when it finally arrived it wasn’t hot. The hotel was lovely otherwise.

2/10

Poor

12 Aug 2025

Jean Marie

Rooms are old and one fassions, not very clean, no air conditioning, and Wifi was non existent in the room

Partner

2/10

Poor

08 Aug 2025

Abdool Rashid

A failed booking on Hotel.com

The room was in an attic an old part of the building. We had to climb 3 floors. It was not comfortable at all. We only stayed ONE night of 4 booked. We didn’t have any food.
I used the Spa facilities once and it was ok. The staff was pleasant unlike the one at the reception.on arrival.
I was charged for one night as originally agreed. I should have been refunded for the 3 cancelled nights.

Partner

10/10

Exceptional

05 Aug 2025

Lisa Jane

Will come back again.

Beautiful property, with great amenities and lovely staff. Combinations made our short stay a wonderful time.

Partner

6/10

Pleasant

04 Aug 2025

Lucy

Beautiful facade, well located for local vineyard and friendly staff.
Reception area well presented as was restaurant and garden next to it.
Rooms and pool area very tired. Bathroom old and in need of updating but clean.
Pool area was disappointing - hot tub s’elt strange and was very old. Tiny sauna in each of the changing rooms, not able to sit and relax with my husband as they’re were single sex.

Leisure Partner

10/10

Exceptional

03 Aug 2025

Colin

Wonderful stay

Great from start to finish

Partner

8/10

Excellent

30 Jul 2025

Bibin

The toilet flush was not working properly.

Leisure Partner

10/10

Exceptional

20 Jul 2025

John

Great location, comfortable room and great food. Leisure facilities are very good but rooms could do with air conditioning.

Leisure Partner

10/10

Exceptional

18 Jul 2025

Roger

Spa trip

Everything amazing all the staff were well presented, friendly and helpful. The food was good and the spa treatments that my mum had she said was incredible. The spa was the cleanest i have seen in a hotel.
We will definitely go back.

Friends_and_family Family

10/10

Exceptional

17 Jul 2025

Jeanne

Quiet and charming spa boutique hotel surrounded by nature and close to Rye / Camber Sands Beach. Great gym, friendly staff, and lovely outdoor seating options

Leisure Family

8/10

Excellent

16 Jul 2025

Philippa

Loved the fact that we could sit in the terrace garden with our tea, and later, drinks. The pool was good, not too hot.
Menu didn't change over the two nights so we explored food in Rye. Room was fine for two friends sharing a twin.
Staff attentive and our one issue was dealt with.

Leisure Friends

8/10

Excellent

09 Jul 2025

Yasothaa

Our stay caught us off guard if I'm completely honest. The staff were brilliant so this is no way a reflection of their dedication to the Flackley House, however the room we were given was not a reciprocation of what was advertised through the app. Furthermore, the spa facilities including the swimming pool were undergoing maintenance which was not mentioned prior our stay. The bathroom was very outdated - i can understand this as a traditional house, but in my opinion, this was not worth what we paid especially given not being able to use the facilities that really sell the property.

The grounds were exceptionally beautiful. The staff were very welcoming and the breakfast was good. A car is recommended as it's in the middle of nowhere and shops are few and far between the roads. The beach was 15minute drive away. I wish to come back and stay but only after a thorough indoor upgrade in the rooms.

Leisure Friends

6/10

Pleasant

06 Jul 2025

Verified traveler

Not worth the money

Stayed for 3 nights with friends to celebrate three special birthdays , choosing Frackley Ash as it looked really nice , although it was a bit pricey for a room only option. The rooms we had were standard doubles and were located in the main building just upstairs from the reception. The bedrooms were a decent size & the beds were comfortable enough but the bathrooms were disappointing. They were very dated & had no showers, only a shower handset for washing your hair. This was a real let down as my husband has difficulty getting in & out of a bath due to a leg injury. We all had several niggling problems with the rooms ( door not locking, main light not working, towel rail loose , window not staying open , hardly any hot water in two of the rooms & TV not switching off ) , which is not really what you'd expect for the price that we paid. There is no air conditioning in the rooms either so you've got to have your window open & a fan on to try & cool the room. Breakfast is charged per item which is extortionate so we didn't bother with that, choosing The Cockerel Inn down the road instead, which I think most people do by the sound of it. Whilst the public areas were very nice, the rooms need a massive refurb.

Friends_and_family Friends

6/10

Pleasant

02 Jul 2025

Susane

Overall we were disappointed with our stay at Flackley. My wife did not receive a towel lacking powerful perfum (to which she has allergies and contributed to a severe migraine as a result ). The room was sub standard- French door broken, (leaky loo-we didn’t bother mentioning), and furniture was not as advertised. We informed hotel staff of these issues and felt neither listened to nor supported

Leisure Partner

2/10

Poor

24 Jun 2025

David

We booked a Junior Suite but when we arrived were put in a scruffy double room with old furniture, stained carpets and an adjoining room with 3 single beds in it. They were fully booked and had obviously overbooked.
The staff on the desk didn't know what to do. After strong words with the duty manager (interestingly we were supported by other guests), they offered a discount or a full refund - we took the refund, which we have now received.
Not a great experience! Not even a reasonable experience! We were left without a room and our planned weekend break was ruined.
Beware - Not every room looks like the photos!

Partner

10/10

Exceptional

17 Jun 2025

Richard

Great staff and comfortable room

Leisure Partner

2/10

Poor

15 Jun 2025

Louise

The hotel was meant to do breakfast till 11 o’clock on a Sunday because they had a wedding book. They finished at 10 o’clock with not telling any of the 93 people staying in the hotel so we had to go out and get food in the middle of nowhere.

Partner

4/10

Poor

14 Jun 2025

Mark

Unfortunately, the hotel needs to update their pictures. The Spa facilities were very old and not good!

Although the staff were good , again the food let down the hotel even more. The evening meal was not good, tasteless and we weee glad we didn’t have a main meal. Breakfast, the poached egg came out hard , not soft as requested.

The grounds were lovely as was the location, however, the hotel was a total letdown.

Leisure Partner

8/10

Excellent

05 Jun 2025

Verified traveler

We loved the swimming pool and Spa, the staff were very friendly, especially Maddie.

Leisure Pet

10/10

Exceptional

03 Jun 2025

Jo

Very smooth check in and out with a very welcoming and kind team. We made use of the spa facilities which was quiet and also had food in their restaurant. Can't fault the place, we had a wonderful stay

Leisure Friends

6/10

Pleasant

19 May 2025

Nathan

Bring earplugs!

We liked our stay, good amenities and lovely location but unfortunately the hotel was loud- from our room (22) we could hear people going up and down creaky stairs and slamming doors. There was quite a lot of loud voices and noise late at night and early morning meaning we didn't sleep that well.
We enjoyed the location of the hotel though and the room was clean and comfortable.

Business

8/10

Excellent

05 May 2025

John

A Place to Relax

A really enjoyable 3 nt stay. The staff made us welcome, the 'superior' room was OK if not a little outdated, the dinners were excellent & the location perfect for local touring.

Partner

8/10

Excellent

09 Apr 2025

Stuart

Great place

Overnight stay
Very welcoming,
Needs some updating on decor and furniture but still a great place

Business Self

10/10

Exceptional

31 Mar 2025

roger

Great hotel

Excellent stay great staff comfortable room all very clean with good facilities

Partner

10/10

Exceptional

18 Mar 2025

Patrick

Lovely and relaxing. Very clean, rooms a bit outdated however service and stay was excellent made to feel very welcome. Would stay again.

Leisure

10/10

Exceptional

18 Mar 2025

Verified traveler

Warm and welcoming.

Very clean. Friendly, helpful staff who went out of their way to help. Great food. Our room would benefit from refurbishment but the beds were really comfortable, it was spotlessly clean and the shower was great. Lots of parking. The public spaces were welcoming and comfortable and for warmer weather there was outdoor seating. We also went to the spa which was lovely. We're looking forward to a return visit, a very relaxing weekend. Thank you

Friends_and_family Family

10/10

Exceptional

17 Mar 2025

Joel

We absolutely loved our two night stay at Flackley Ash Country House. The staff were very kind and hospitable but not overbearing. The facilities were lovely and the food was some of the best we've had in a long time. Highly recommend.

Leisure Partner

10/10

Exceptional

10 Mar 2025

Gabriella

Had a great stay! Check-in was smooth, and checkout was just as easy. We stayed for one night, and the hotel staff were friendly and helpful throughout. While the rooms and amenities may benefit from a refresh, they were still in good condition. Overall, a pleasant experience, and I would definitely visit again!

Let me know if you’d like any further adjustments! 😊

Leisure Partner

10/10

Exceptional

24 Feb 2025

Verified traveler

Lovely Hotel

Lovely hotel, nice and close to Rye and the coast. We enjoyed the sauna and the food and would definitely return in the future.

Partner

10/10

Exceptional

02 Feb 2025

STATHIS

Flackley ash hotel: exceeded expectations

Lovely place, **very** friendly and professional staff and spotless rooms. The restaurant staff were top-notch, and on the night the food was excellent. I have not stopped talking to my friends about the chicken liver pate I had, that was superb. Breakfast was also extremely well cooked and presented, and to top it all up, the prices were reasonable. The free pool/spa/gym was the icing on the cake.
My wife and I would certainly recommend it, and we will happily visit again.

Partner

6/10

Pleasant

07 Jan 2025

Mark

Clean & tidy

Disappointed that the dog friendly rooms were not segregated, which resulted in barking from my adjacent room every time someone walked down the corridor.
The hotel staff, front desk, health club and restaurant were very friendly.
My room was very clean, tidy and furnished extremely well.

Business

10/10

Exceptional

23 Dec 2024

Imogen

Best Christmas weekend stay

We had the best stay at Flackley Ash Hotel. Perfect location, room, food and drinks and amazing service from all the staff! Thank you all so much and happy Christmas!

Partner

10/10

Exceptional

07 Dec 2024

dennis

Really relaxing stay Warm and cosy Food good

Partner

10/10

Exceptional

24 Nov 2024

Nicola

Very helpful and friendly staff . Lovely weekend away.

8/10

Excellent

18 Nov 2024

Claire

Another relaxing stay

Just back from another relaxing stay at Flackley Ash. The staff are friendly and it’s good to see some familiar faces. I’m glad they have a small step they can bring out, as the last step into the building is rather steep. Esp if you have joint problems.

Partner

6/10

Pleasant

14 Nov 2024

Verified traveler

Our room was lovely but my one complaint is the size of the toilet. It was one of the lowest I’ve ever seen and having 2 hip and a knee replacement I struggled to get on and off!

Friends_and_family Family

6/10

Pleasant

11 Nov 2024

Reece

On the whole the hotel was ok, but what let it down badly was our room - No6.
Firstly it was very warm despite their being no heating on in the room, window constantly open didn't bring it down to a comfortable temperature.
Hot water was a joke! At best it dribbled out of the hot tap and at one point around 6ish on the Saturday evening, there was no water at all from the hot tap. Clearly too much demand for the system to cope with, but also gives concern over how compliant their water system is e.g L8, HSG274.
Yes we did complain to reception but we were only there for 2 nights and didn't want the hassle of changing rooms with only the 2nd night to go.
The hotel was in a nice position for exploring the Rye area, but we won't be staying there again.

Leisure Partner

10/10

Exceptional

30 Oct 2024

Andrew

Super dog friendly.

Great service. Very polite staff and massive welcome for Dogs. Magic. Very good food also.

Friends_and_family Family

10/10

Exceptional

18 Oct 2024

Angela

Very relaxing.

Friends_and_family Family

6/10

Pleasant

02 Oct 2024

Linda

Peaceful.

Quiet. Fantastic food!

Partner

10/10

Exceptional

17 Sep 2024

Sally

Like home from home. Courteous friendly staff. Restaurant serves excellent food. Overall stay was a wonderful experience, so relaxing. Will be back.

Leisure Friends