Mermaid Inn

10/10

Exceptional

26 Jun 2026

Nathan

it was nice

Friends

4/10

Poor

24 Jun 2026

Vince

This was a nice inexpensive place to stay a couple of years ago. No longer. There is no office staff and no one to help. The customer service is a number and they just message you back. TheThe only people that do any thing show up at 9am with a leaf blower (alarm clock)

4/10

Poor

19 Jun 2026

Tyler

Bare minimum was done to be able to stay here. Pool clearly hasn’t been cleaned in weeks, bugs, dirt, loud AC units.

Family_with_children

4/10

Poor

19 Jun 2026

Terry

The location is very good,the beds are great,there is no service because there is no one there. Had trouble checking in internet tv only internet was to weak to make it work tried communication with got nowhere after two days they said some would come at 10:00 am they did not come ,doors do not seal we got several big bugs coming under door one was in our bed .I stayed in this hotel a couple years ago and loved it but new owners now will not go back

Partner

4/10

Poor

16 Jun 2026

Max

Our stay was highly frustrating due to poor room conditions and a total lack of service, though the surroundings are beautiful.

Pros:
Beach Access: Unbeatable proximity to a wonderfully quiet, relaxing stretch of beach, which is perfect for kids.
Ambiance: A peaceful coastal atmosphere away from massive tourist crowds.
Dining: Easy access to excellent local restaurants in the immediate area.

Cons:
Cleanliness: The floor was completely dirty and sticky upon arrival. Walking barefoot was impossible.
No Service: No room service and towels were never changed. Nobody was on-site or reachable to even ask for fresh ones—you are left completely on your own.
Broken Amenities: Refrigerator handles were broken off. Only one of two TVs worked. The window curtain had a hole, causing zero privacy at night and an early wake-up call from the bright morning sun.
Too Small: The bathroom is way too tiny for five people and not built for this occupancy.
Verdict: The peaceful beach and great dining barely save a second star. If you want a clean room, working amenities, or basic service, do not book here. Great location, awful management.

Family_with_children

2/10

Poor

15 Jun 2026

Jeffrey

This place had roaches. There is nobody onsite therefore it is a place for underaged kids drinking alcohol. Kids that are drunk running up and down knocking on doors and running away. Very loud around there . I called the number provided and they don't care. Nobody even came to check out the roach problem.

Partner

10/10

Exceptional

14 Jun 2026

ALAN

It’s older property but was very clean rooms. . We brought our dog . It’s truly on the beach with side view .. location is great public access how has a park with showers deck to go out to the beach .air conditioning great but loud but it covers outside noises .. Would stay again

Partner

6/10

Pleasant

13 Jun 2026

coral

When we arrived it was nice we found our room easy but there was loud teens in the pool and this was at 11 pm we went to the beach for till 1 am and when we came back there was police cause of the teens. And then we wanted to just check the pool and the lady in the room next to the pool opened her door and started yelling at me and my family. We tried to tell her politely that we weren't with the teenagers and she still wanted to yell at us and tell us how she had a two year old and they were sleeping and we needed to keep if down and not slam stuff we told her we would be quite and then the teenagers came back so we went to our room. Next morning a man in the parking lot was asking us if we owned a black truck cause it hit his and another vehicle while we were standing at our white vehicle. When we tried to go to the office to talk to someone before check out the doors were locked and couldn't find anyone. All together would of been a better stay if someone would have been there to deal with the teenagers and the lady yelling at everyone and next time we will not choose this hotel. Even though it had a good price the atmosphere was not friendly.

Family

6/10

Pleasant

11 Jun 2026

Eva

We stayed at the Mermaid Inn and found it to be a suitable option for our trip. The location was convenient, and the accommodations were generally comfortable during our visit.

However, our initial impression was affected by the condition of the room upon arrival. The bedding did not appear to be clean, the bathtub required additional cleaning, and the shower curtain was visibly worn and appeared due for replacement. We also noticed that the floors were sticky and chose to clean them ourselves before settling in.

Overall, we had a satisfactory stay, but the housekeeping standards and room cleanliness could be improved. Greater attention to cleaning and room preparation prior to guest arrival would help enhance the overall guest experience.

Pet

6/10

Pleasant

11 Jun 2026

Lexus

Need to clean the room better especially the floors

Family_with_children

8/10

Excellent

31 May 2026

Lauryn

Clean room. Just hated the floor 😭 because of the tiles, but other than that, it’s cool.
Beach is literally a one second walk. And it’s close to everything.

Partner

6/10

Pleasant

26 May 2026

Kenneth

There could have been a couple of more trash cans in the room. Everything else was cool!

Self

8/10

Excellent

25 May 2026

Meaghan

The Mermaid Inn was conveniently located on the beach. It was a short walk and easy access to the beach and pool. The only thing we disliked was the parking lot. It was extra hard to maneuver through it and oftentimes people were blocking the road so you could not come and go.

Family_with_children

6/10

Pleasant

03 May 2026

Suzanne

The room was pretty clean for the most part. There was some dust and cobwebs behind the curtains. Room was a bit upgraded, but ceiling was disgusting. Bed was super comfortable and room got nice and chilly to sleep! This is a self check in hotel so no staff to talk about. Ice machine could use a good cleaning. King size bedroom could use a small couch. No ocean view from the room, but a two minute walk away.

Partner

2/10

Poor

18 Apr 2026

Traci

Worst experience I’ve ever had and what’s worse is that after calling and making several complaints we left after one night. They never offered to refund any of the money I spent to stay at this dive! The pool was green so I would never have let my kids swim in it and the floor of the room was sticky and gross! The noise was out of control! There is NO ONE on site to manage any situations that may arise! They need to permanently close this hotel and use the area for parking! If they truly cared about making their paying customers happy they would have tried to compensate me for the nights I wasn’t staying!

Friends_and_family Family

6/10

Pleasant

08 Apr 2026

Susan

Let's go with the positives!!! LOCATION, LOCATION, LOCATION! Beds comfy, ungraded furniture and refrigerator. We stayed here 3 yrs ago and loved it! Older property, great location, rooms with no frills but clean. This stay, eh I was disappointed. The check in was virtual, like an Air BNB. The interior of the room was either caulked or drywall patched to the hilt. The tub had a very slow drain, notified the property and it was repaired quickly. We noticed gnats in the bathroom and the pool was open but looked like it could use a good vacuuming. The location is great, the response from management was rapid but could use a bit more tidding.

Family_with_children

6/10

Pleasant

26 Mar 2026

Crystal

Personally, I did not care for the online check-in and having ZERO staff onsite. The room appeared clean at first then I noticed gum stuck to the curtains in an effort to keep them shut in the middle...GROSS! And hairs left in the shower/tub combo. The outside of the property needs to be cleaned up some. Location is in a quiet area of MB, so that was good.

Partner

2/10

Poor

30 Nov 2025

Amanda

I had reserved a pet-friendly room for 2 nights, and upon entering the property I had several concerns. The adjoining room had people in there with multiple dogs that kept barking, causing my dog severe distress. They were also blasting music, and with the paper-thin walls, it was just not going to work out. We also noticed wet caulk in the doorway to the bathroom, spread onto the floor. The people outside were very sketchy and it became a concern for our safety. We simply could not stay there. I have tried several times to get a refund, but they simply do not respond to any message.

Partner

10/10

Exceptional

01 Oct 2025

Thomas

Once i finally git checked into the room the accommodations and location were perfect. The virtual check-in process was frustrating. Once i finally got a live human on the phone i was checked in and could get into my room after sitting in the parking lot for 45 minutes.

Friends_and_family Friends

8/10

Excellent

21 Sep 2025

Yadira

Very nice and clean rooms .. loved the area .. thank you

Leisure Family_with_children

2/10

Poor

16 Sep 2025

Yolanda

There was a roach

6/10

Pleasant

08 Sep 2025

Joseph

Mermaid Inn

So be aware that you were getting what you pay for in this hotel it has been somewhat remodeled to an art deco style and the staff was helpful, but check-in and out was very awkward. Somewhat pleased with the price but definitely got what I paid for that price it was average on cleanliness

Partner

2/10

Poor

31 Aug 2025

Ceyannah

Locks do not work seen several people just opening hotel room no key needed . Gave me a room number, went and go the key and someone was in my room !!! Pool green ! It walks out to the beach which is a bonus and the area was good !

Leisure Family_with_children

2/10

Poor

21 Aug 2025

Robert

Something was leaking from the ceiling and was all over the towels in the bathroom. Dead bugs in the room. People were shooting up in the laundry room. Told them were were not staying and they tried to give us another room and refused to give a refund. Will never stay there ever and would not recommend for anyone.

Leisure Partner

4/10

Poor

17 Aug 2025

Roybin

Really bad;(

Self

2/10

Poor

15 Aug 2025

Faye

Didn't send room info until I called several times. Said he did and hung up. Had to called back several times.Toilet seat nasty looking. Tub nasty looking. Blanket has brown spot on it. Killed a big water bug. Windows dirty looking. Could not turn air down or off. No trash can. Stairs need to be repaired. Would not want to stay here again. Location was perfect

Leisure

10/10

Exceptional

08 Aug 2025

Jonathan

Will absolutely be back

Family

2/10

Poor

04 Aug 2025

Tasha

Room was dirty , had a smell there was stain on the sheets like they have bed bugs, door used a code an could not be locked from inside , blind was broke . Had to leave an they refuse to refund and the third party just giving me a run around.

Leisure Family

4/10

Poor

02 Aug 2025

Annamarie

Giant gap under the door, holes in outlets and large roaches/palmetto bugs (both dead and alive) in main room and bathroom.

Leisure Friends

2/10

Poor

02 Aug 2025

Michelle

As Disabed people we were stuck on a 3rd floor with no elevator plus a toddler and young child. It was an extremely difficult weekend getaway with our grandchildren.

8/10

Excellent

29 Jul 2025

Mario

Little more security
Out date tha rooms

Business_and_leisure Family

8/10

Excellent

28 Jul 2025

Deyanira

En general mi estadia fue agradable cuando necesitaba de un servicio lo soluciono pero al final del dia vi una que otra cucaracha

Leisure Pet

2/10

Poor

24 Jul 2025

Jade

Extremely Disappointed — Poor Cleanliness and Unsafe Conditions

I rarely leave reviews, but my recent stay at this hotel was unacceptable. The comforter on my bed was burnt, which is both unsanitary and unprofessional. I was shocked that something so visibly damaged was still placed in a guest room.

In addition, the stairwells and common areas were dirty, and trash was overflowing throughout the property. It gave the entire place a neglected and poorly managed feel.

This is not the experience I expected or paid for. I hope management takes this feedback seriously and addresses the cleanliness and quality control issues immediately. I will not be returning and don’t recommend this hotel.

Leisure Family_with_children

2/10

Poor

24 Jul 2025

Maria

Terrible communication with virtual check in

I booked this hotel because it is next door to where my cousin was staying and I wanted to be there for her wedding. I never even stayed in this place one night. They have a total virtual check in.I was never made aware of any check in process when i spoke to someone on the phone earlier in the day to let them know I would be arriving late. I got an email saying I will need a physical key and I would get information on retrieving it. They did not tell me how I would receive this information. I never received the information when arriving at 12 am in the morning there is no clerk no way to communicate and we had to find another place to stay.Upon our late arrival we spoke with a guest that also had issues with check in. I called and spoke with someone the following day and they put the blame on me and would not refund although I had all emails and texts they sent and none of it had any information that I needed to check in. They sent me the information a day later. I disputed the credit card charges and did receive my refund. I am glad now that we did not stay here. Being next door at my cousins place and seeing this place from above it did not look like a comfortable or well kept place to stay. The pool was very dirty looking. Definitely would not recommend this place. If they do not keep any clerks or anyone available who would you go to for any issues or anything you would need during a stay there? This hotels operations are inefficient and lack proper oversight.

Partner

8/10

Excellent

22 Jul 2025

Ricardo

The bed had hair and the mattress pad had dog hair on it

Leisure Family_with_children

4/10

Poor

21 Jul 2025

Verified traveler

Cheap and run down hotel; good location

Location is great; right on beach! Rooms were clean and we didn't see any bugs. Beds were comfortable. However, there was no deadbolt on the door. Room had no hangers at all and stairs up to room looked like they were about to rust through! There was no cleaning service at all during the stay. Shower was terrible! Pool was green and murky. I asked for a late check out and was told we could have one if I left a 5 star review on Google and sent them a screen shot. I declined since that is unethical. Overall, not a good experience.

Friends_and_family Family

6/10

Pleasant

20 Jul 2025

Lewis

Online check in was not so good. The room’s electronic keypad had dead batteries so I had to message check in group and get more instructions on how to enter the room. Once inside room was ok, A/C worked great! The pool at the property was in poor condition and was very dirty when we went to swim. We decided against it and waited for pool cleaning people to clean things up. There was no shade poolside and no umbrellas for tables. There were also broken pool chairs lying around on the pool deck area.

Leisure Pet

6/10

Pleasant

18 Jul 2025

Ashton

Pros: great location and easy access to beach. Hotel has warning that parking is limited, but we were able to park right at our room for both nights we stayed. Beds were decently comfortable. Appliances in room had cute retro vibe. Had DVR and good quality tv in room which was nice for the kids.

Cons: Not as clean as I was hoping for, but you get what you pay for. Found a few dead roaches around the room, but no signs of bedbugs or live bugs. No front desk so there are no workers on site, which lead to people being rowdy and partying at night. Never felt unsafe while I was there, but it was hard to sleep at night due to the noise. Pool was very dirty which was disappointing as I had kids excited to swim in it. The floor and sides of pool were slimy and green. No elevator access, so if you’re assigned to the 2nd or 3rd floor you have to climb at least 2 sets of stairs but they warn about that.

Overall, it wasn’t terrible but it wasn’t great either. If I didn’t have the extra money to spend on something nicer next time we’re visiting then I could stay there again, but I’d prefer better.

Leisure Family_with_children

10/10

Exceptional

17 Jul 2025

Niki

Very cozy, old timey, cozy but modern, all around comfortable hotel... great location and feels like home!

Leisure Family

2/10

Poor

15 Jul 2025

brock

No one gave me the code to my room nor pick up the phone to answer Expedia has to book me another room this hotel is all digital but only endless ringing it's dumb

Business Self

6/10

Pleasant

13 Jul 2025

Jennifer

Room was big and sparsely decorated but clean which was awesome; however, if you want to get some sleep, you’re better off to stay somewhere else. First it was the occupants around and above us slamming doors, arguing, and playing loud music. Next were the fireworks until the fire department arrived. Not to mention the barking dogs, and the next door neighbors TV blasting at full volume. Then finally, about 5am, it quieted down. There’s no staff at the hotel as it’s all virtual so if anything goes down, it’s the guest’s responsibility to contact authorities and try to get a hold of an employee. I’ve stayed here before when the front desk was staffed and the experience was great which is why I booked again. Unfortunately, this isn’t my jam and we won’t be back.

Leisure

4/10

Poor

11 Jul 2025

Khang

Bathroom was left in horrendous shape when arrived. Toilet and shower was as if not cleaned

Leisure Self

4/10

Poor

10 Jul 2025

Sandeep Kumar

Terrible bed and Flush was not working. Reported to staff on phone and message but no help offered.

Only assistance I got was a message that someone would attend to the issue in the morning, knowing that we are checking out next morning.

Felt bad that they didn't offer other room atleast when complained about flush not working.

Leisure Family_with_children

8/10

Excellent

10 Jul 2025

Oren

No on site staff in office

Leisure Friends

10/10

Exceptional

05 Jul 2025

Jeremy

Close to the beach, and the pool.

Business_and_leisure Family

4/10

Poor

29 Jun 2025

Elizabeth

👎 Mermaid Inn. This Mermaid is out!

This place is terrible. There is no staff anywhere to do anything. I mean not even a desk staff. There were parties all nite, so loud it was impossible to sleep. Do not waste your money!

Friends_and_family Family

4/10

Poor

23 Jun 2025

Herbert

Never received info for what room we were in or an entry code (they have no front desk). Bathroom sink was clogged and unusable. AC was loud, but worked well. Ample parking. Swimming pool was the dirtiest hotel pool I've ever seen. NO maid service the entire time we were there (NO new towels, NO trash removal). Such a great location yet a miserable overall experience.

Leisure Family

4/10

Poor

21 Jun 2025

Dana

I am a frequent guest at this property, and I have always had a pleasant experience with the staff. However, my most recent stay was quite the opposite. I was next to a room with four dogs that barked almost throughout my stay, creating the atmosphere of a dog kennel. I contacted the property to express my concern, but they said there was nothing they could do for me—not even offer to change my room. To support my complaint, I included three audio recordings as evidence, so there was no question that my concerns were valid. Their only suggestion was to call law enforcement.

I believe there were numerous ways they could have addressed the situation, but they completely disregarded my issue. Although I do not expect to be treated differently from other guests, I do expect to be treated with respect, especially as a frequent visitor. I now question whether I will return to the property.

Business_and_leisure Partner

6/10

Pleasant

17 Jun 2025

Erin

So only opion was electronic check in. Check was smooth and easy. Rooms clean but dated. Never saw housekeeping. Biggest issue was no security to monitor property and people not staying there loitering in parking lot making a potential safety issue. Would not likely stay there alone

Leisure Family

10/10

Exceptional

16 Jun 2025

Clinton

I think you should go to this exact room it was clean nice an the staff was amazing

Leisure Family_with_children

10/10

Exceptional

15 Jun 2025

Stephen

Great location. Vintage hotel with renovated clean rooms .

Business Self

10/10

Exceptional

15 Jun 2025

JACQUES

It’s nice and comfortable

6/10

Pleasant

14 Jun 2025

Roy

Great location. Great rate. Walk to beach, park and playground. Dining options within walking distance. Room was clean and comfortable. The ac was quite noisy as were the folks in rooms nearby. Lots of loud talking outside late into the night.

Leisure

6/10

Pleasant

09 Jun 2025

Verified traveler

DISAPPOINTED

Don't ask for extra towels because you will not get them. Don't ask for anything after hours for no one is on the property to assist you with anything. I had to help several other customers find the janitors closet to get the keys to their rooms because their codes didn't work. Those are not listed properly. Just luckily I was outside the room at midnight and they approached me. NO ONE that works there SPEAKS ENGLISH if you call they hang up because they say don't understand. I complained about BUG activity and they reassured me there wasn't any.

Friends_and_family Family

6/10

Pleasant

08 Jun 2025

Christopher

Parking needs to be bigger

Partner

10/10

Exceptional

08 Jun 2025

Dorothy

Clean and bear the beach

6/10

Pleasant

07 Jun 2025

Verified traveler

Last result

I paid for an ocean front view and did not get it. There's no check in, you check in through emails. The shower didn't have the proper shower head on it.

Partner

10/10

Exceptional

07 Jun 2025

Karla

booked last minute & are so happy w our results. location was amazing & staff was extremely nice

Friends_and_family Friends

10/10

Exceptional

03 Jun 2025

Dana

It exceeded my expectations and I will return soon. It had an element where I felt at home. This will be my go to place to stay here at the beach.

Business_and_leisure Partner

8/10

Excellent

01 Jun 2025

Lindsey

The staff was extremely accommodating and communicated well. Our room had an awesome view, was clean, and looked nice. The only downs were the pool was not exceptionally clean(but could be from storms that week) and the fridge didn’t get super cold. I would definitely stay here again and it was appropriate for the price paid.

Leisure Family_with_children

8/10

Excellent

26 May 2025

Verified traveler

Happy

For a weekend stay, it was nice. Fairly modern and clean room. Nice, quiet area with nice beach access.

Partner

10/10

Exceptional

26 May 2025

Migdia

Very clean 👌

Family

2/10

Poor

20 May 2025

Jasmine

Big roaches all over the room. Especially at night and wouldn’t refund money. I had a daughter with health conditions. Will be further taking action

8/10

Excellent

04 May 2025

Matthew

Would stay again

Pros: Amazing location, nice prices. Room was nicely decorated, clean and simple. Loved being right next to the beach and the pool was a nice touch as well.

Cons: Had to reach out for my registration code an hour past check in time because I never received it, though the front desk was fast to respond to my message so it’s no biggie. There was no TV remote in the room and the volume was set super high, so we couldn’t use the TV. There’s also a big gap under the room door and sound comes right in, super easy to wake you up. Also no deadbolt on the door.

Friends_and_family Family

2/10

Poor

20 Apr 2025

Dominique

Clean and safe nice location but nobody ever answered the phone or was in the office if you need anything. Also power went out leading to a child’s injury. And they have yet to call answer message anything back about the aotuation

8/10

Excellent

07 Apr 2025

Kimberly

Great

Overall the hotel was great!! Walking distance to the beach, has a pool and convenient to stores and food. I will stay here again but not in the same month. I happened to go while a school was there for spring break and it was loud at times even after hours and they left a mess.

Friends_and_family Family

10/10

Exceptional

06 Apr 2025

Danielle

I loved how close to the ocean this was! The parking was fine. You can tell it’s an old motel that the owners have spit shined and done a great job. Some of the things were weird, the bathroom door had white tape all over like it was kicked in almost, the toilet paper roll was empty sitting in the holder, etc. but those are just small things that didn’t super impact the stay. The beds were super comfortable and the room was clean, that’s the biggest thing for me! I’m a stickler for that! The contactless check in was awesome, too! But the fact it was just a nice little place in the middle of all the chaos of the huge resorts is what sold it for us! Will stay here again when we make it back to Myrtle!

Leisure Family_with_children

4/10

Poor

06 Apr 2025

sara

Disappointing

Definitely was an experience. Lots of young partying kids, revving motorcycle engines, loud, the shower had a dirty wash cloth and a razor in it.

Friends_and_family Family

6/10

Pleasant

22 Mar 2025

Alex

I requested earlier check in, but couldn’t check in until 4pm After waiting around for check in, the keypad on my unit’s door did not work at all. This resulted in me having to contact the property and go find a hard key. There’s no staff on site, and everything is remote which added to the inconvenience. The room was mid, and the bed squeaked with every movement. You get what you pay for I guess.

Business_and_leisure Partner

8/10

Excellent

16 Mar 2025

Melinda

Just needs someone in office all hours to come down people at night.

Partner

10/10

Exceptional

13 Mar 2025

Kelly

The motel was basic with no frills but very clean and suited me perfectly. I traveled with my 2 dogs and our accommodations were very good. The location was perfect - right off the beach with excellent areas to walk my pups. Check in was different than I’ve had at other motels/hotels. It was done via text. No one was actually on the property but instructions were clear and went well. I will definitely return!

Pet

10/10

Exceptional

14 Nov 2024

Kelly

Since it’s virtual. I did t see any staff but all and all its a cute motel on the ocean. Exactly what we were looking for and would recommend

Business_and_leisure Pet

6/10

Pleasant

08 Oct 2024

Scott

A quick trip to Myrtle.

It was what you would expect for a 100 a night motel I think anyway it being right on the ocean.

Self

8/10

Excellent

22 Sep 2024

Verified traveler

Love that it’s just steps away from the beach, and there’s a nice park right next door. The room appliances, furniture, TV and bathroom counter are all new. However, the AC smelled like mold, the tub had missing caulking, and the blackout curtains left so much light in we slept pretty poorly. However, we would totally stay again and just bring our travel Sleepout blackout curtains.

8/10

Excellent

22 Sep 2024

Michael

Comfortable bed, nice new retro fridge microwave and coffee maker. Beach accessible.

Business_and_leisure Partner

8/10

Excellent

15 Sep 2024

Charlotte

Older, clean motel. Location was nice.

Leisure Pet

8/10

Excellent

12 Sep 2024

Jason

It was an amazing stay. I really do recommend. Not a new hotel, but new renovations. Beds are comfortabe, u cant beat the view not from the hotel necessarily but theres a spot u can park at and look over the ocean breath takin sunrises.

Friends_and_family Family

2/10

Poor

03 Sep 2024

Linda

Upon arrival the door code provided by text msg didn't work so they changed it to their general code. The room was warm (it was 100 degrees out). There is no light switch until you fully enter the room. The drapes do not close fully and this was first floor a couple rooms from the outdoor pool. There were no hangers for the clothes rack. The furnishings are newer. However, as discovered after putting my food in the warm refrigerator (I turned it up)...the refrigerator didn't work (lost all the food I brought), the air conditioner ran continuously but did not cool (it was warm and stagnant). There is no front desk, all communications are via text. After a couple days, they brought the refrigerator from the room next door and installed a new air conditioner. They reset the door lock pad. I discovered later that the door now doesn't lock at all. Anyone walking by and noticing a green light on the lock will know it's not locked. I told them to bring something to close the curtains and they gave me 2 binder clips (I was going to go to a store to buy these). I was scheduled to be there until Saturday and I left on Thursday....2 more nights paid for but couldn't safely stay there. No refund was offered...in fact, they asked if I'd like to extend my stay! This is all unacceptable.

Leisure Self

10/10

Exceptional

02 Sep 2024

Andrea

Great for the price

Mermaid Inn is definitely a great choice for that price. The location is great. Unfortunately you cannot see the ocean from level 1, not sure about the other levels but it is oceanfront. The rooms are very simple. They are older and a little rough around the edges but have been updated some. I would recommend it and would stay here again. We did have an issue with some flies but it was a short stay so we just dealt with it.

Partner

8/10

Excellent

25 Aug 2024

Rebecca

I wish there would have been a hair dryer in the room. Other than that, the beds were comfortable and the room was very clean. Management was very cooperative in changing our room from the first floor to the third.

Leisure Family

2/10

Poor

21 Aug 2024

Katie

This place was awful. We didn’t even stay because of the conditions and they offered zero care or refund. There was a 1.5 inch gap on the bottom of the front door! Bugs and mice could get in zero problems. There was mice pee and poop behind the beds, stains on one of the beds comforter, disgusting vents and a broken front window. It is a health hazard do not stay. My daughter was with me and due to the sanitation and feeling unsafe we made other arrangements and are out the $320 they charged for us not staying. The communications the first day was horrific and rude. And they offered zero accountability on their part. Do not book this place. Oh and the pool was so cloudy it looked disgusting.

Business_and_leisure Family

2/10

Poor

17 Aug 2024

Christine

The only upside of this place is the location. Thats literally it. The rooms weren’t even attempted to be cleaned. Floors were filthy, white bed comforters were not clean, beds full of hair, and I’m almost positive this place has bed bugs. My daughter woke up with lines and clusters of bug bites down her legs. The shower was so nasty that we would only get in with flip flops on in order to rinse sand off. Nobody showered here. I had to use my own personal blanket and pillow then threw them away because I didn’t want to bring home bed bugs. The dang tv wasn’t even plugged in. My husband had to find the cord to it and put it both in the back of the tv and the wall. Pool was also disgusting. Wouldn’t recommend this place to anyone ever.

Leisure Family

2/10

Poor

04 Aug 2024

Nickole

Awful

It was terrible, no towels provided, room was infested with cockroaches and the bathroom was disgusting. Pee all around bottom of toilet and shower was just as gross.

Friends_and_family Family

6/10

Pleasant

28 Jul 2024

Sara

Good

The rooms are not what youre told online. The stay wasnt bad, just misleading.

Friends_and_family Family

2/10

Poor

28 Jul 2024

roni

When we arrived 1 hour after checking time- the floor was wet. There was hair on the bathroom floor and in the bed. There was mold in the shower. The sink was clogged- thank god my husband knew how to fix it.
I will never stay there again!

Leisure Family

2/10

Poor

26 Jul 2024

LaShawn

My room was dirty. There was a lot of drug users. I constantly smelled weed. There was a huge gap under the door. You could see outside from under the door. Management refused to give me another room. Floor was dirty, trash was left in the garbage, lady razor was left above the shower.

Leisure Self

10/10

Exceptional

24 Jul 2024

Stephen

Nice place and efficiently ran

10/10

Exceptional

22 Jul 2024

Trevor

Close to beach

8/10

Excellent

21 Jul 2024

Jessica

I was little upset about the beds not having the white blankets and had a rough fleece blanket to sleep with.

8/10

Excellent

19 Jul 2024

Tiffany

Nice price, good view of ocean

When we arrived, our lock to our room didn't work property. I called the number on the front door of the property and they were able to help get us into a different room quickly. Rooms were clean, plenty of towels, and guests in other rooms were very respectful.

Friends_and_family Family

4/10

Poor

17 Jul 2024

Robert

Never again staying

We had a hard time getting towels (we had 6 in the room). We ran out of TP had find someone to get it for us. No one cleaned our room in the 3 day we were there. The bathroom sink was clogged. The door to the bedroom wouldn’t close. They offered late check out for free if I gave them 5 stars but can’t lie. Use this hotel as a last resort.

Friends_and_family Family

6/10

Pleasant

15 Jul 2024

Brian

Housekeepers never came into room for a week. Took out trash myself. Found maids on other floors to get towels. One day they told me we had to go on line to request towels. Cleaned filters in AC units in bathtub so they would blow properly. Old fence and old drainage pipe laying beside pool fence between adjacent property fence like a bad neighbor.

Leisure Family

4/10

Poor

14 Jul 2024

Elizabeth

2/10. We looked at the property online and the pics are nicer than the actual facility. Upon arriving it was raining, so we decided we'd watch some TV. Well the remote provided was not the correct remote for the tv. We messaged the email provided and called the number provided, no answer to either. The phone rang and rang and rang with no voicemail to leave a message. The linens on the bed were gross and snagged, torn up, and a bit dirty. Pillows provided were so uncomfortable. The next morning I drove and purchased all new blankets and pillows so my family could sleep comfortably, bc this property stated in the booking it was NON refundable, so no chance of cancelling and Booking somewhere else. . No one ever over the 3 night booking responded to a message. Night 2. Still no answer on a remote control. We didnt get to watch TV during our 3 night stay bc the TV wouldn't work without a remote. Clean towels were not replenished and we had to go buy some for our 3rd night (two adults and two children), as they took the dirty ones we left out asking for more and they just took the dirty ones. So we were left with zero towels. Very unpleasant experience to say the least.

Leisure Family_with_children

8/10

Excellent

07 Jul 2024

Jake

Newly updated

Leisure Partner

10/10

Exceptional

06 Jul 2024

Nancy

What a great Vacation!!

I had my 2 dogs with me and it was perfect. Very spacious and clean. Everyone was so friendly and helpful. Inn was rught on the beach beach was clean and not so crowded. Bed was comfortable and clean. I really enjoyed my stay, I wish I could have stayed longer. Will go back again next year.

Self

10/10

Exceptional

06 Jul 2024

Scotty

Floors need to be clean need too monitor the way cars parked not in spaces

Leisure Partner

6/10

Pleasant

25 Jun 2024

Marvin

The beds were comfortable but the linen was dirty. They had two fitted sheets on the bed. Dead roaches were in the trash and the toilet hinge was broken. The people above us were stomping and slaming their doors all night. The parking hanger was torn and ragged and not even from the hotel.

Leisure Partner

10/10

Exceptional

24 Jun 2024

Regena

The only I did not like was the people smoking pot outside. Every thing else was great. Would stay here again

Leisure Family

8/10

Excellent

23 Jun 2024

holly

.