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The Highlands Inn

East Sussex · United Kingdom

Boscobel RoadView location

7.0/10Very good313 Reviews
Cleanliness7.2/107.2
Service7.4/107.4
Comfort7.2/107.2
Condition6.2/106.2
Location7.4/107.4
Neighborhood7.0/107.0
Amenities6.6/106.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Highlands Inn

With a stay at The Highlands Inn in St Leonards-On-Sea, you'll be near the beach, just a 5-minute walk from St Leonards Gardens and 13 minutes by foot from Warrior Square Gardens. This inn is 15. 1 mi (24. 2 km) from Camber Sands and 14. 1 mi (22.

6 km) from Sovereign Harbour. Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. Featured amenities include express check-out and laundry facilities. Free self parking is available onsite. Wrap up your day with a drink at the bar/lounge.

English breakfasts are available daily for a fee. Make yourself at home in one of the 7 guestrooms. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.

Conveniences include desks and coffee/tea makers, and you can also request irons/ironing boards.

Read more about this hotelShow less

Located in St Leonards-On-Sea, The Highlands Inn is within a 15-minute walk of St Leonards Gardens and Hastings Beach. This bed & breakfast is 0.7 mi (1.1 km) from Filsham Reedbed Nature Reserve and 0.7 mi (1.1 km) from Warrior Square Gardens.

Make yourself at home in one of the 12 guestrooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 9:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Pets not allowed

Important information

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

St Leonards Gardens 0.6 km / 0.4 mi
Hastings Beach 0.9 km / 0.5 mi
Filsham Reedbed Nature Reserve 1 km / 0.6 mi
Warrior Square Gardens 1.2 km / 0.7 mi
Hastings Pier 1.8 km / 1.1 mi
White Rock Theatre 1.8 km / 1.1 mi
Summerfields Woods 1.9 km / 1.2 mi
Hastings Museum and Art Gallery 1.9 km / 1.2 mi
BattleZone Live 2 km / 1.2 mi
Clambers 2 km / 1.2 mi
Alexandra Park 2 km / 1.2 mi
The True Crime Museum 2.1 km / 1.3 mi
The America Ground 2.2 km / 1.4 mi
Priory Meadow Shopping Centre 2.6 km / 1.6 mi
Adventure Golf Hastings 2.9 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 11
  • hotel
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Garden
  • BBQ facilities
  • Grill/BBQ
  • Bar
  • Meeting room
Show 2 more facilities & services
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SEA VIEWDOUBLE • SEA VIEWDBL.VM

    Photos are not available for this room type.

    The Highlands Inn

    DOUBLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    The Highlands Inn

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    The Highlands Inn

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    The Highlands Inn

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC SEA VIEWDOUBLE • CLASSIC SEA VIEWDBL.AS-VM

    Photos are not available for this room type.

    The Highlands Inn

    DOUBLE CLASSIC SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BASICRoom • BASICROO.Z1

    Photos are not available for this room type.

    The Highlands Inn

    Room BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Highlands Inn

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    The Highlands Inn

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    The Highlands Inn

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Tea and coffee making facilities
    • Desk
    • TV
    • Shower: 1
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    The Highlands Inn

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    The Highlands Inn

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Highlands Inn

7.0
Very good
313 Reviews
Cleanliness
7.2 /10
Service
7.4 /10
Comfort
7.2 /10
Condition
6.2 /10
Location
7.4 /10
Neighborhood
7.0 /10
Amenities
6.6 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Jodie
It's true, this property is an older one but that's the reason we booked it, historical. There are on lifts, no air con but the location, the staff and the view from the top room were amazing. Shannon, Roy - the entire team was helpful and approachable. We stayed on two separate occasions in the same vacation and will be back again for sure. Bathrooms were clean and water pressure amazing for an old building. The new renovations for the top floor room was incredible - 360 degree views.
Partner
6/10
Pleasant
07 Jul 2026
David
Room, bathroom and bedding were very clean. Room had lovely sea views as it was on the 4th floor. There are no lifts so the hotel might not be suitable for the elderly or disabled. The TV didn't work in our room, we were offered a different room but we refused. We were, however, able to watch TV in an unoccupied room. The staff were friendly but quite often nowhere to be seen. It says on the Expedia website that breakfast is available, but breakfast was never advertised so we ate out. The car park was very small, but the hotel wasn't busy so we had no trouble parking but at busy times it might be a problem. The area where it is located is about a 10 minute walk away from the seafront and uphill, so could be challenging with poor mobility
Partner
10/10
Exceptional
27 Jun 2026
Granados-
All staff were very friendly. Nice beer garden. Had attic room with views of sea. Very quiet at night
10/10
Exceptional
14 Jun 2026
Amanda
Absolutely great stay thanks to all the staff I met during my stay - lovely place. Beautiful garden, well appointed location for access to the seafront and the local attractions.

My room had everything I needed for a cosy and comfortable night, the shower was easy to operate, warm with good water pressure.

The Seaview was a bonus too! Wifi signal was strong, parking was free. 10/10
Self
10/10
Exceptional
11 Jun 2026
Adrian
Great room and very Friendly staff!
Self
6/10
Pleasant
07 Jun 2026
Terry
No room clean for the 4 days we stayed, musty smell when we arrived ,change of towels only when requested , small bins which filled and wasn't emptied .staff was friendly and helpful but wasn't happy when they would shut the bar early so I drank in a local pub instead for the remainder of my stay.
Friends_and_family Family
10/10
Exceptional
30 May 2026
Matt
Very Happy would return without a doubt.
2/10
Poor
24 May 2026
Sally
The main areas and room were stained and dirty. The staff were unhelpful.
Friends
2/10
Poor
22 Apr 2026
Abhaysinh
There were no staff, no reception or front desk person, room had insects and spiders, towels were not clean. Very poor overall. We need refund. Worst stay
Partner
8/10
Excellent
20 Apr 2026
Bonnie
The room was beautiful and spotless and the staff were lovely and helpful. It was also very useful to have free parking! The hotel itself could have done with a hoover but I think it was going through some renovations so it's understandable that it wasn't the tidiest!
Self
10/10
Exceptional
11 Apr 2026
Jo
Lovely staff, clean room and ideal for our one night stay over
Partner
4/10
Poor
06 Apr 2026
Bridget
Needs a major upgrade. Poor heating due hardly being on and with insufficient window insulation. In fact sash windows can’t close so top of one window was stuffed with tissue. Had to improvise with a towel as the gap in middle needed blocking! General plumbing needs replacing as the smell wasn’t good and outside in the general area had air fresheners all over. Stairs and general decor is in poor condition. Big mistake not reading previous reviews 😡
Partner
6/10
Pleasant
09 Oct 2025
SLAVKO
It was an adequate stay for the price. The car park was full but there was a car park nearby.
Business
10/10
Exceptional
28 Sep 2025
Michael
Welcoming host clean room comfortable beds
Friends_and_family Family
4/10
Poor
20 Sep 2025
Sharon
It is in dire need of a refurbishment.
The walls need re-painting.
New furniture is needed. I had a wardrobe where one of the doors was non existent because it was broken & a broken leg on a stool. The wind was very strong & blowing through the windows.
I wouldn’t recommend this property.
6/10
Pleasant
20 Sep 2025
Margaret
The general area around the hotel was old and a bit untidy. St Leonard's itself is not a great location for travellers.
Our room was large and OK but the hotel was a bit rundown. Breakfast was only available on the week-end.
6/10
Pleasant
07 Sep 2025
Allan
The property was of a poor standard for the cost of the room. No washing products were in the bathroom. The toilet flush was broken. The window vibrated when you moved in the room.
Leisure Partner
6/10
Pleasant
24 Aug 2025
Adriana
Could really do with some repairs and more attention to detail on the cleanliness. Noisy bed frames, creaky floorboards, a horrible damp smell, broken shower door handle, really old and damaged shower head, cracks on walls and the bathroom floor was lifting up. Staff was attentive and the location was ok, but overall not a great stay.
Leisure Family_with_children
4/10
Poor
08 Aug 2025
Shruti
Terrible. Paint falling off the roof. Blinds broken. Carpets dirty and towels stained
4/10
Poor
06 Jul 2025
Sarah

Awful, stay away! The pictures are NOT a true!

Awful & outdated, terrible room, mould in bathroom, dirty windows, flooring unfinished, filthy carpets, dirty stale water left in kettle! Absolutely not worth £80 a night! DO NOT STAY HERE!
Business
8/10
Excellent
25 Jun 2025
EDWARD

AVERAGE

PRETTY AVERAGE HOTEL UNDER REFURBISHMENT HAD ISSUES TRYING TO GET IN THE CARPARK DUE TO VAN BLOCKING PART OF THE DRIVE.
Business
4/10
Poor
14 Jun 2025
Ian

Ok but

No food including breakfast room was clean but rest of the hotel needs facelift
Business
2/10
Poor
31 May 2025
Hazhar
The bed smelled.
The towels were dirty.
8/10
Excellent
19 May 2025
Abidat
The serene environment
Business
2/10
Poor
29 Apr 2025
Gloria
Gosh. Crumbling frontage held up with scaffolding. Breakfast only served at weekends but given the grubby state of the staff and the hotel, i wouldn't risk it. Shower and sink so full of black mould i left unwashed. Dreadful place.
Leisure Partner
6/10
Pleasant
15 Apr 2025
Andrew
If you are expecting the Ritz, well this isn't, however, at the prices it never could be. A very tired property. The shower was powerful with plenty of hot water. The bed was very comfortable and I enjoyed a wonderful night's sleep.
Leisure Self
10/10
Exceptional
16 Mar 2025
Nathan
Quirky, friendly. Nice little bar downstairs and nice garden. Could see the sea, which was a bonus. Thanks.
Business_and_leisure Self
8/10
Excellent
16 Feb 2025
Leslie
Very nice hotel and pub, but was let down by one female member of staff who was very rude and therefore let the establishment down somewhat. But overall a nice place to stay.
Friends_and_family Family
10/10
Exceptional
06 Feb 2025
Robert
A simple hotel but perfect for what I needed. Nice large room and a very comfy bed
10/10
Exceptional
07 Jan 2025
Srinivasan

Great Value for money, friendly atmosphere

Excellent value for money
Homely atmosphere
Very Happy with my stay
Self
6/10
Pleasant
03 Jan 2025
Joanne
The hotel looked shabby from the outside, though our room had been newly refurbished. The owners were very helpful and were obviously trying their best. The ho tel is not manned at all times.
Leisure Partner
4/10
Poor
21 Nov 2024
Ian

A tired hotel in need of a complete decoration.

The hotel is dated and in desperate need of decoration. The bedroom floor was wood flooring which looked dirty and created a cold room. The shower handles were coming away from the wall. I did sleep well and the service I did receive was good.
Business
8/10
Excellent
17 Nov 2024
Tina

Friendly hotel

Weekend away with grandson. Friendly hotel and near beach
Friends_and_family Family
6/10
Pleasant
15 Sep 2024
Kevin
This property is quite special with lots of history, has a nice little bar, heating didn’t work of a night so got very cold
Leisure Self
8/10
Excellent
19 Aug 2024
Lauren
We stayed on a Sunday night in a HUGE family room. Beautiful high ceilings and a stunning stained glass window in an old building. The room was clean and had complimentary tea/coffee/milk etc and bottled water.
The small bathroom was functional and clean and met all of our needs. The beds were comfy and we all slept very well.
The staff were friendly and welcoming. No hot food was served but the staff had lovely recommendations for food nearby.
There was no breakfast but we found a nice cafe nearby.
Leisure Family_with_children
10/10
Exceptional
06 Aug 2024
Deryn
The view over the painted front facades and roof tops of the Victorian houses further down in West Hill gave way to the sea and sky on the horizon. There was a gentle breeze coming in from the window cooling the high temperature of the day. The external lighting of the grounds was turned off around about the time I went to bed, so there was no light intrusion from outside - which was great. The clean, modern hard laminate style flooring in the room was clean and well maintained, with carpeted communal areas for sound proofing. Very nice welcome, comfortable double bed. Slept very well. The ensuite shower in my room was small, attractive and very clean. It looked recently updated with metro tiles and new flooring, the water pressure was excellent. Parking on the premises was easy.
Leisure Self
10/10
Exceptional
23 Jul 2024
Linda

Lovely 5 night stay

I stayed in a basic room which was more than adequate. The bed was super comfy. There was also plenty of tea and coffee. The room was nice and clean. I would definitely return.
Self
8/10
Excellent
08 Jul 2024
Sharna
It was very convenient and comfortable.
4/10
Poor
22 Jun 2024
Peter

Peter Willard

We had what can only be described as an Attic room, 6 sets of stairs, room was ok for our night stay, very clean all round but desperately in need of TLC broken shower holder and window needs fixing.
Partner
8/10
Excellent
26 May 2024
Eduardo
Very good overall.
Leisure Partner
8/10
Excellent
09 Apr 2024
luke

Decent upcoming hotel!

Loved the room but it was very windy so maybe could've done with double glazing!
Business
10/10
Exceptional
03 Mar 2024
Toni

Highland hotel stop over

2nd time of visiting, room what we booked warm clean ample tea coffee ect.The gem of the place is the public bar great friendly staff manager brilliant and so welcoming. The lady behind to bar great 😉
Partner
8/10
Excellent
25 Feb 2024
David
Good value for money. Not many parking spaces, although you can find free spaces in the surrounding roads. Quiet location.
Leisure Self
8/10
Excellent
06 Oct 2023
Verified traveler

Highland review

It is very old building and bar only a small cark park so had hassle finding space on road. The manager was friendly enough .The room basic but it all worked so cant really complain .Furniture and decor could do with updating but thats not what i booked lol .Overall done the job and had a good night
Partner
8/10
Excellent
02 Aug 2023
Andrew
I had a good nights sleep without interruptions.
The bed was comfortable.
Business Self
10/10
Exceptional
03 Jul 2023
David

Will stay here again

Great staff made you feel at home and the breakfast was very good.
Partner
10/10
Exceptional
19 Jun 2023
Richard

Good stay

Friendly place with great staff especially the barmaid Kim really nice girl
Self
10/10
Exceptional
18 Jun 2023
David
Good value for money when you just want somewhere to get some rest after going to a mates party.
Leisure Friends
4/10
Poor
12 Jun 2023
Daniel
The general standard of cleanliness is not very good, particularly the stairs going to our room were very dirty.
The advert for our stay said that breakfast was included but it was not. Breakfast would have cost another £9. It also advertised parking although there were only 3 parking spaces. I had to park approx. 400m away from the hotel which was not ideal. The room is not worth £100 for the night.
Friends
6/10
Pleasant
14 Dec 2022
Gina
Hotel not well lit up at night - difficult to find.
Room was very cold. Breakfast was supposed to be included but we were told there's no breakfast with our booking.
Leisure Partner
8/10
Excellent
21 Oct 2022
Lorraine
Warm clean room No:7 with sea view - white cotton bedding, soft towels, nice cosmetics, good tea tray, comfortable bed, excellent breakfast and friendly service.
On site parking and hotel has some history!
Leisure Partner
10/10
Exceptional
27 Sep 2022
Mark

Beautiful.

The 1876 property was in wonderful shape, the room had lots of channels on TV, and the staff was friendly and informative. And it was only a short walk to the seaside. My stop in St'. Leonard's!
Self
4/10
Poor
14 Sep 2022
Darin

Nice view but needs lots of things fixing

First impressions were great a big room with a sea view but it went downhill from there. The tatty bed base creeked on every move, the blinds were broke had to hang a towel on them, the tv remote was faulty, the shower head was floppy and wouldn't tighten, the water temperature fluctuated , there was no hand soap. Breakfast was nice though.
Partner
10/10
Exceptional
28 Aug 2022
Mark

Holiday stay

Excellent stay but internet signal weak.
Self
6/10
Pleasant
14 Aug 2022
Deryck
It was a convenient location. Lovely old building.
Bit tired but not bad decor.
Broken blind (three adjacent slays missing), tv didn't work.
Website stated breakfast included in the price, but nobody was there to provide breakfast. I called, was told breakfast wasn't booked. Nobody co firmed on check-in if breakfast was required. This was very disappointing.
Leisure Partner
4/10
Poor
14 Aug 2022
Reece

😪

Says breakfast included but wasn’t had to take mattress off bed and put on the floor due to bed very old and creeky floor creeks towels stained blinds broken main light bits hanging off telly had about 3 channels that worked properly very very dated decor outside of the room cigarette smell outside of the room friendly staff
Partner
8/10
Excellent
05 Aug 2022
Gemma
Are room could have been a little cleaner than it was. Other wise it was a nice stay,
Leisure Partner
6/10
Pleasant
03 Aug 2022
Anthony

OK but needs serious maintenance and repair.

This hotel has seen better days. Lovely old building but sadly neglected and poorly converted. Would make an excellent restoration project for someone with deep pockets. Inside is neglected and shabby. Room was OK but in need of maintenance and repair. Breakfast was OK. On the plus side, well it was cheap for the area.
Partner
6/10
Pleasant
31 Jul 2022
Verified traveler

Not bad

We bought a one-day overnight stay with breakfast. When we arrive, it turns out we don't own breakfast. You will have to pay for them separately! Although it was clearly written that the bed is with breakfast. Therefore, I would advise you to check for breakfast before arriving, so that it does not happen to us. Room was clean, comfortable.
Partner
6/10
Pleasant
28 Jul 2022
Rodel

Enjoyable Stay

We enjoyed our stay. The place was surprisingly quiet because at first I thought there would be noise because they have a Pub downstairs but no, it was really quiet. The pub was not busy and it closes early. There was some exterior work being done right in front of our room but we didn’t mind and didn’t really cause inconvenience to us.

The Inn has a garden, which is a plus. Parking was not really a problem. The Inn is a few minutes walk from the seafront which we always visited. The kids loved it and where they had a swim as well. It’s also not very far from the pier and town center.

We enjoyed the breakfast as well. The male staff/chef was very nice and accommodating. We really appreciated his service. Sorry but I forgot to ask for his name. Dean who checked us in was also very nice.

I have noticed that all of the staff members were male. The Inn will benefit from the touch of a female staff 😊. The building itself has a good character, although the inside of it needs updating especially the common areas. It will also give good impression if staff would wear work uniform.

We also appreciated that our room was being tidied up each day of our stay.

We will recommend it to friends and family. We will stay again.
Friends_and_family Family
8/10
Excellent
21 Jul 2022
Keith
Visually attractive building with interesting history.
Leisure Family
6/10
Pleasant
09 Jul 2022
sageer

Mattress need to change

mattresses are very uncomfortable
The metal coil ring are very sharp
Couldn’t sleep
Business
8/10
Excellent
18 May 2022
Nigel
Friendly. Very clean room. Beer garden (that closed early - thankfully). Good atmosphere.
Leisure Self
6/10
Pleasant
09 May 2022
Zoltan
I liked the breakfast. I didn't like the bed, it was horrible and we could not close the bathroom door.
Leisure Partner
6/10
Pleasant
24 Feb 2022
Osvaldo
Good staff. Hotel ok
Business
6/10
Pleasant
24 Jan 2022
Simon
Ok for a short overnight stay. Property is tired and dated but clean. Staff friendly and helpful. Was supposed to include breakfast but when I went down for it everything was locked up and no one around to ask.
Leisure Self
6/10
Pleasant
09 Dec 2021
Osvaldo
Unfortunately wasn’t breakfast available as per the booking.
Business Self
2/10
Poor
30 Nov 2021
Steve

Disgusting Highlands Inn

I have already sent a review on how disgusting this site was.
On this I request a refund as I did not stay.

I did not stay long enough as I was so appalled.
Business
2/10
Poor
28 Nov 2021
Andrew
Extremely cold, no heating in any rooms or hallways. Breakfast was included but there was no breakfast not even anyone about to speak to
Friends_and_family Family
2/10
Poor
28 Oct 2021
Janis
The room smelled of sewer. The toilet was leaking out on to the floor. Housekeeping did not manage to do their part. Furniture flimsy and barely holding together. Bed broken
Business Self
2/10
Poor
15 Oct 2021
John

Rubbish hotel

The room was appalling
The toilet was outside of the room in the hallway
The room door would only shut if you slammed it
Waking everyone else up
The breakfast was poor
It was so bad we left after one day could not face another night there
Partner
2/10
Poor
11 Oct 2021
Peter

Dirty and mouldy bathroom, not upto low standard.

Dirty / mould in shower, sink tap did not work no proper ventilation. Curtain would not move seemed to be held on with cable tie. Pillows seem better days. No lift. Could hear other guests coming and going up till 01.30. Due to room not upto covid standards have breakfast a miss, did not want to risk my health any more. Would not recommend
Business
10/10
Exceptional
03 Oct 2021
M

Great night

It is what it is no thrills 3 star hotel
Clean
Good outside erea
free parking with a bar aswel the lads that run it proper fown to earth we had few drinks will definitely visit again
T URBAN
Partner
6/10
Pleasant
20 Sep 2021
David
The staff were very friendly and the room in general was in an okay condition, though the mould in the shower was disgusting. I didn't get into bed until 11pm, with my 2 year old son, and discovered there was dirt and sand in the sheets. They also didn't smell clean. There were no staff in the property then and it was too late to complain. The breakfast the next morning was nice though.
Leisure Family_with_children
8/10
Excellent
20 Sep 2021
Peter

Good location and very friendly service

Very helpful, good value for money, good location
Friends_and_family Friends
2/10
Poor
19 Sep 2021
Stacey

Don’t bother

Where do I start?! Gentleman who checked us in was lovely, we stayed at the hotel on the first night and had some drinks in the beer garden, again lovely and friendly atmosphere, signs requesting to respect neighbours by 8pm we adhered to this, shame the staff doesn’t respect their paying customers when they go to bed after the bar shuts as they blare their music from 1am to 4am!! We were there for a family funeral so hadn’t slept much anyway but had zero sleep both nights!! Don’t bother if you want a nice relaxing break!
Friends_and_family Family
6/10
Pleasant
13 Sep 2021
Anthony

Weekend Stay

Hotel a little shabby, but clean bed, towels and hot water. Staff excellent and good breakfast
Partner
10/10
Exceptional
09 Sep 2021
Tina
We came down for a funeral and had phoned to see if we could check in earlier as funeral was at 2 .30 and was told that would be fine Thankyou 👍😃 later in the evening me and my son went and checked out an alley way which took us to a lovely part of the beach 🏖
Friends_and_family Friends
8/10
Excellent
22 Aug 2021
Tina
The staff members were great and friendly room was clean and tidy 1 bed was missing but I asked at the bar and was met with a smile and a bed was placed in the room clean and tidy Thankyou great smile 😃
Friends_and_family Friends
6/10
Pleasant
20 Aug 2021
Verified traveler
Tired and unchic shabby. Weren't expecting much for the price in the area but it struggled to meet the low expectations
Business_and_leisure Partner
6/10
Pleasant
07 Aug 2021
sarha
The bedding and towels were lovely and the bed very comfortable. Dripping tap very annoying, but shower ok. Old fashioned hotel, but fine for a night. Lovely views of the beach and sea.
Friends_and_family Friends
8/10
Excellent
28 Jul 2021
Jeffrey

Half & Half

People very friendly & helpful. Old Building and needs a lot of work. Bedding & Towels were very clean but room needed a good clean. Plastic knives & forks in one draw and sugar and dirt in others. No door on bathroom. Windows needed a good clean. Overall we enjoyed our stay but would have preferred it cleaner.
Friends_and_family Friends
8/10
Excellent
24 Jul 2021
Caroline

Close to beach

Our room was right at the top, on the third floor with steep stairs, so don’t book if mobility issues. Staff were very friendly and helpful. The parking is limited, only 4 spaces but I was lucky. Lovely full English breakfast, toast, cereals and veggie option too! The hotel is a bit worn and dirty in places, but if you don’t mind that, it’s ok
Friends_and_family Friends
10/10
Exceptional
19 Jun 2021
Stephen
Great check in very friendly made to feel welcome slept well
Business
4/10
Poor
14 May 2021
Mark

Cheapest for a reason

Quite easily the worst Hotel stay I've had. Very limited parking, 4 spaces max I got the last one with a bit of a squeeze. No reception as such, door to a bar where I happened across a member of staff it seems. Keys given and told where the room was.

Room was fairly small but adequate, cleanish bed but heavy dust on surfaces, rust on any metal in the room or bathroom, leaky radiators, non functional TV remote, Non functional Lamp. The list goes on.

I only noticed in the morning that no one informed me of where the Breakfast was located, or times so I didn't bother with it even though I paid.

Cheapest for a reason I guess.
Business
4/10
Poor
02 Apr 2021
Graham

In need off a serious refurbishment

I booked a double room and got a twin ?
I was offered a room in another of there hotels but by the time I had got hold of someone to get checked in I really wasn’t bothered,
I was however still charged for a double room £54 a night ! Not ideal but thankfully I was only staying for two nights
Business
8/10
Excellent
27 Jan 2021
Osvaldo
Hotel ok. Good parking. Quiet area. Friendly staff
Business Self
8/10
Excellent
25 Sep 2020
Ossie
Friendly staff. Good breakfast. Safe parking. Nice and comfy room
Business
8/10
Excellent
11 Sep 2020
Rob

historical building - decent price

This hotel dates back to 1874- it was an old stable and carriage store apparently used by queen Victoria

So as it’s old it’s not going to give you a bland “premierlodge” feel but it’s a great honest hotel run by real people !
Great staff - and it is was it suggests - decent price and good value. I even had a sea view !
It’s a bit like stepping back in time - but a lot of the hotels in the area are too - even the big hotels on the front.
Breakfast was good
Business Self
10/10
Exceptional
28 Aug 2020
Verified traveler
It’s very comfortable and everyone very friendly
10/10
Exceptional
21 Mar 2020
Verified traveler
I was here for one night and enjoyed the room with clean functional bathroom and the breakfast included was really good. Thanks to John and Gary - both very helpful.
Friends_and_family Friends
8/10
Excellent
13 Mar 2020
Verified traveler
Great options for breakfast and rooms for families available
Friends_and_family Family
6/10
Pleasant
27 Feb 2020
Verified traveler
Good and helpful staff. Good breakfast. Good parking
Business Self
4/10
Poor
11 Feb 2020
Verified traveler
This property was very disappointing, the room was never cleaned in the 4 days I stayed there, I couldn't lock my door from the inside and needed help, the breakfast cereal was stale ( the big boxes) the individual ones were fine, and as there was no chair in the room my coat and bag had to be put on the floor and ended up very dusty. The 2 good things were that the radiator in the room was very efficient (which was just as well as it turned very cold) and the bed was very comfortable
Friends_and_family Friends
10/10
Exceptional
04 Nov 2019
William
I have stayed here a few times and have always had a great time, all the staff are friendly and helpful, the room has been cleaned and the breakfast is good, the parking could be better but for the price and also there is free parking not to far away it’s well worth a visit
Friends_and_family Friends
6/10
Pleasant
29 Oct 2019
patrick

noisy neighbours

satisfied with clean room helpful staff BUT our stay was spoilt by the horrendous noise from other clients between 01.30 and 03.30 on the Friday night.
Partner
8/10
Excellent
05 Oct 2019
Verified traveler
Staff were friendly, location good and breakfast was lovely
Friends_and_family Friends
6/10
Pleasant
06 Sep 2019
Verified traveler

It's alright - needs modernising!

Architecture of building is beautiful. However the inside could do with some renovation/modernising. When I first arrived,my initial room had no curtains/blinds in the window; I found some blinds in the wardrobe! I brought this up with the gentleman running the bar and he apologised and upgrading my room for me and was very helpful. The bed was relatively comfortable and I did get a good night's sleep. The breakfast was pretty good, however not a great deal of choice.
Business
2/10
Poor
01 Sep 2019
Verified traveler
Lousy ventilation; No curtains at tiny window; Bedside light didn't work; TV switched self on at 2.30am; Room access via 50 stairs; Loo roll out of reach from sitting; Nowhere in shower for soap etc; No space to dry off after shower; No restaurant in walking distance; Only 4 spaces in car-park for 3 floors of rooms plus bar; Key hard to fit in lock; Paid £2 more to have payment taken on arrival, but it was taken in advance.
Friends_and_family Partner
8/10
Excellent
02 Aug 2019
Pat

Little gem

Made to feel really welcome, breakfast wAs lovely and cooked to order, rooms were comfortable as were the beds. Bathroom was clean and reasonable size. The bar whilst small was well stocked and people were encouraged to take turns in choosing music
Friends_and_family Family

Location & surroundings

The Highlands Inn
Boscobel Road, St Leonards-on-sea, United Kingdom

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The Highlands Inn

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