Jesús
Me gustaría que tenga comida típica de la zona
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Dreams Estrella Del Mar Mazatlan Golf Spa Resort
Mazatlán
Carr Barron Isla Piedra Km 10 S NView location
8.2/10Excellent344 Reviews
Cleanliness9.0/10 9.0
Service8.8/10 8.8
Comfort9.2/10 9.2
Condition8.8/10 8.8
Amenities8.0/10 8.0
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Dreams Estrella Del Mar Mazatlan Golf Spa Resort
With a stay at Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive in Mazatlán, you'll be 19.3 mi (31.1 km) from Mazatlán Aquarium and 19.6 mi (31.5 km) from Teodoro Mariscal Stadium.
Make yourself at home in one of the 358 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 10
Pet max weight (per pet) in lb is 22
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Important information
-
You need to know
- This property allows pets in smoking rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Pet fee: MXN 1300 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Estrella de Mar Golf Course
0.3 km / 0.2 mi
Mazatlan Golf Club
25.9 km / 16.1 mi
Fuerte 31 de Marzo
29.8 km / 18.5 mi
University Theater Mazatlán
31 km / 19.3 mi
Mazatlán Aquarium
31.1 km / 19.3 mi
Fisherman's Monument
31.3 km / 19.4 mi
Hector Guillermo Pena Tamayo Park
31.4 km / 19.5 mi
Teodoro Mariscal Stadium
31.5 km / 19.6 mi
Playa Norte
31.6 km / 19.6 mi
Republic Square
31.7 km / 19.7 mi
Jose Maria Pino Suarez Municipal Market
31.8 km / 19.7 mi
Immaculate Conception Cathedral
31.8 km / 19.8 mi
La Gran Plaza Mall
32.1 km / 19.9 mi
Los Pinos Beach
32.1 km / 20 mi
Angela Peralta Theater
32.3 km / 20.1 mi
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Dreams Estrella Del Mar Mazatlan Golf Spa Resort
100
reviews shown
Lesley
We had an amazing stay. The food was wonderful and the amenities were well worth it. We were disappointed that during the entirety of our stay the ice cream shop and Oceania restaurant were closed for repairs making lunch options limited. The golf course was beautiful and workers were amazing. Overall we had a great time!!
Kevin
The preferred didn’t have much incentive. It’s all inclusive for everyone and the service is the same. The adult only pool exclusive for preferred members was quiet and definitely worth it if you want to avoid the large crowds and families. Overall it’s chill.
JOSHUA
Nice hotel with great potential however lack of management. Our room for two days smelled like paint thinner we complained to the front desk and did no effort to change our room, we were told they were fixing a room next to ours, Lifeguards not present, my nephew got injured and almost broke his nose at the water slide due to lack of supervision they did not want to cover the expense to bring him to the hospital. Two occasions we went to the DJ party at the bar and no DJ was present. One night we decided to go to the portovino restaurant and it was closed.. also exposed electrical wires in the bedroom. And the list goes on.. all in all a terrible experience very expensive for what is offered. Will not be going back
Rita
Our family had a wonderful time in Mazatlán, and the resort staff provided excellent service throughout our stay. Everyone was friendly, attentive, and truly helped make our vacation enjoyable.
That said, as Preferred Club guests who have previously stayed at five other Dreams Resorts, we found this experience fell short of the standards we have come to expect. The advertised top-shelf liquor selections were often unavailable, and both the pool bar and the Barracuda outdoor/ceviche bar were not operational during our visit.
Additionally, the buffet at the World Café offered a much more limited selection than what we have experienced at other Dreams properties. While the food was satisfactory, the variety and overall dining experience did not meet our expectations for the Dreams brand.
Mazatlán itself is a beautiful destination, and we would definitely return to the area. However, for our next visit, we would likely explore other hotel options.
That said, as Preferred Club guests who have previously stayed at five other Dreams Resorts, we found this experience fell short of the standards we have come to expect. The advertised top-shelf liquor selections were often unavailable, and both the pool bar and the Barracuda outdoor/ceviche bar were not operational during our visit.
Additionally, the buffet at the World Café offered a much more limited selection than what we have experienced at other Dreams properties. While the food was satisfactory, the variety and overall dining experience did not meet our expectations for the Dreams brand.
Mazatlán itself is a beautiful destination, and we would definitely return to the area. However, for our next visit, we would likely explore other hotel options.
Barbara
The rooms were great. Wish the had washcloths and not just hand towels
Joseluis
El servicio muy bien
Pamela
La atencion deja mucho que desear
Almita
The rooms were hot - you cannot adjust the air conditioner to further cool the room. The lazy river was inoperable until our last day of an 8 day trip. Also you cannot swim in the ocean at the resort in any day because of rip tides (according to signage) On a positive note - the massages at the spa were great, a few employees were friendly and tried really hard to to go above and beyond. The restaurant meals were delicious with the exception of the buffet.
Cesar
The resort overall is ok. They have a really high security. If you leave the resort they can call you a taxi and everyone that comes in they have 2 check points where they take their car plates and names and who are they taking from the resort and where are they heading to.
The resort is very close to the airport 15 minutes but to actually get to visit Mazatlán is about 40 minutes away and the taxi is $70. Because they know all this their shopping center prices are high.
The rooms are clean and the spacious shower is amazing. Room service is very fast but they don’t restock the minibar daily.
Breakfast is always at the buffet and they have a good variation of foods.
Now the restaurants who knows what is going to be open? They have Italian, Asian, Mexican, buffet as option but even if they say something will be open that they it might be not. They are good about asking about the allergy and the service is nice. Portion are on a smaller size but that gives you room to try multiple menu item.
They have entertainment every night which is nice for the kids. Their play are for kids is open 2:00pm to 4:00pm when I feel like most of the kids are taking a nap after the pool. Also not a lot of entertainment in that room( they have an Xbox and a few machines that are broken).
The pool is nice and they do clean it every day. Towels are a problem sometimes. Food at the pool includes nachos, pizza, burgers,hot dog.
Very bad selection in alcohol quality unless you are a premium memb.
The resort is very close to the airport 15 minutes but to actually get to visit Mazatlán is about 40 minutes away and the taxi is $70. Because they know all this their shopping center prices are high.
The rooms are clean and the spacious shower is amazing. Room service is very fast but they don’t restock the minibar daily.
Breakfast is always at the buffet and they have a good variation of foods.
Now the restaurants who knows what is going to be open? They have Italian, Asian, Mexican, buffet as option but even if they say something will be open that they it might be not. They are good about asking about the allergy and the service is nice. Portion are on a smaller size but that gives you room to try multiple menu item.
They have entertainment every night which is nice for the kids. Their play are for kids is open 2:00pm to 4:00pm when I feel like most of the kids are taking a nap after the pool. Also not a lot of entertainment in that room( they have an Xbox and a few machines that are broken).
The pool is nice and they do clean it every day. Towels are a problem sometimes. Food at the pool includes nachos, pizza, burgers,hot dog.
Very bad selection in alcohol quality unless you are a premium memb.
Emilia
excelente servicio
instalaciones super cómodas y limpias
Super relajada
instalaciones super cómodas y limpias
Super relajada
Benedict
Great staff - kind and helpful; food service and quality and variety all amazing - portions in a la carte restaurants seemed small; limited access/cannot swim near resort even though ocean front - rip tides too powerful/swimming prohibited; tiny hot tub (and not hot); pedicure staff so nice but actual pedicure results were disappointing (and expensive)
Anji
I rarely leave negative reviews, but this experience was truly unacceptable.
The cleanliness was extremely poor. In the first room, the chair was dirty, there was dust on the floor, and both the bed sheets and towels were unclean. After requesting a room change, the second room was not much better — the towels were still dirty, there were oil stains on the bed sheets, and even greasy handprints on the bathroom door. Housekeeping standards here are simply terrible.
Room service was incredibly slow — it took forever. I requested towels at 3 PM, and by 10 PM they still had not been delivered.
The food was also awful. Honestly, it was the worst hotel restaurant I have ever experienced.
Service from the staff was very disappointing. At check-in, the front desk told me I could check out at 1 PM. However, on the day of departure, they suddenly said I had to check out at 12 PM, and the attitude was extremely poor.
This Hyatt property was a very bad experience overall, definitely not worth the money. I strongly advise anyone considering staying here to look elsewhere. Almost anywhere else would be better than this place. Save your money and avoid this hotel!!!
The cleanliness was extremely poor. In the first room, the chair was dirty, there was dust on the floor, and both the bed sheets and towels were unclean. After requesting a room change, the second room was not much better — the towels were still dirty, there were oil stains on the bed sheets, and even greasy handprints on the bathroom door. Housekeeping standards here are simply terrible.
Room service was incredibly slow — it took forever. I requested towels at 3 PM, and by 10 PM they still had not been delivered.
The food was also awful. Honestly, it was the worst hotel restaurant I have ever experienced.
Service from the staff was very disappointing. At check-in, the front desk told me I could check out at 1 PM. However, on the day of departure, they suddenly said I had to check out at 12 PM, and the attitude was extremely poor.
This Hyatt property was a very bad experience overall, definitely not worth the money. I strongly advise anyone considering staying here to look elsewhere. Almost anywhere else would be better than this place. Save your money and avoid this hotel!!!
Randy A
Food, drinks, & entertainment could be better.
Jessica
Admittedly, we went at the busiest time of year, so sure, pool loungers and umbrellas were in short supply.
Everything else was spot on. We stayed in a Preferred Room, which gave us a much easier check in, access to the lounge and adult pool. The room was wonderful and well appointed and so comfy.
Beach was clean, empty and wildly enjoyable.
Staff were SO kind and thoughtful.
Everything else was spot on. We stayed in a Preferred Room, which gave us a much easier check in, access to the lounge and adult pool. The room was wonderful and well appointed and so comfy.
Beach was clean, empty and wildly enjoyable.
Staff were SO kind and thoughtful.
Dayana
First impression was amazing and everything was in fact amazing!
Clay
The preferred setup was fantastic. The ocean front rooms and the outside tub were special. The room service was a tad slow but worth it. The spa extras were reasonably priced but the hydro massage was not worth the effort. We don't golf but there were many golfers staying there and the course was beautiful. Golf carts were at a premium.
Adam
New, clean, well kept resort. Staff was very friendly and helpful. Pool was great, restaurants were excellent. Loved not having to make reservations. Beautiful beach even if the water isn’t swimmable.
Would be nice if there was more of an activity team throughout the day (pool games, fun things). Night time activities could be improved as there wasn’t much going on after dinner most nights. Large theatre building that wasn’t open or used at all during our stay.
Spa was great but the outdoor water circuit is just too cold to enjoy. Addition of a hot tub may make this better or heat the pool. Access to golf was fantastic. Overall we had an amazing time and would definitely return.
Would be nice if there was more of an activity team throughout the day (pool games, fun things). Night time activities could be improved as there wasn’t much going on after dinner most nights. Large theatre building that wasn’t open or used at all during our stay.
Spa was great but the outdoor water circuit is just too cold to enjoy. Addition of a hot tub may make this better or heat the pool. Access to golf was fantastic. Overall we had an amazing time and would definitely return.
Hayley
The rooms were great. The resort is very pretty. Staff is responsive to guests neets. Food at the buffet and à la carte restauramnts were great!
William
Beautiful hotel, the pool water was heated, any requests such as maintenance or room service are answered within 5-10 minutes.
Only draw back is that food takes 50 minutes is to come from time of ordering…. This is way too long
Only draw back is that food takes 50 minutes is to come from time of ordering…. This is way too long
Gerry
Too far away from Mazatlan
KIMBERLEE M
Great rooms. Pool staff were great.
Adult pool only open for preferred Hyatt members. Check in was a disaster. And you need to use a Hyatt appl., which they fail to tell you or show you.
Adult pool only open for preferred Hyatt members. Check in was a disaster. And you need to use a Hyatt appl., which they fail to tell you or show you.
Murray
Bathroom was not cleaned very well daily. The food was also very disappointing. The service at the prestige pool was never there. Overall very disappointing for the price. Will NEVER go back or recommend to anyone.
Jacobo
Clean spacious rooms, delicious food and great service!! Excellent resort and staff
Freddie Fullon
Our stay did not meet expectations, especially considering we booked a Preferred Club room. The room was not ready at arrival, and once we checked in, the floor was dirty and required additional cleaning. The room itself did not feel upgraded, and Preferred Club benefits were unclear and did not justify the added cost. The Preferred pool and spa areas were also consistently cold.
Service throughout the resort was slow and inconsistent. We often had to request basic items like water refills, and communication barriers affected the dining experience. Food quality was disappointing across the buffet, specialty restaurants, and café—many dishes were bland, repetitive, or served cold, and several food safety concerns were observed.
Entertainment options were minimal and not particularly engaging, though the turtle sanctuary and the assistance from Mark at the pool concierge were highlights. The spa provided the best experience, offering excellent service, though at a premium price.
Overall, the resort did not deliver the level of quality, service, or value advertised, and the Preferred Club upgrade did not enhance the experience as expected.
Service throughout the resort was slow and inconsistent. We often had to request basic items like water refills, and communication barriers affected the dining experience. Food quality was disappointing across the buffet, specialty restaurants, and café—many dishes were bland, repetitive, or served cold, and several food safety concerns were observed.
Entertainment options were minimal and not particularly engaging, though the turtle sanctuary and the assistance from Mark at the pool concierge were highlights. The spa provided the best experience, offering excellent service, though at a premium price.
Overall, the resort did not deliver the level of quality, service, or value advertised, and the Preferred Club upgrade did not enhance the experience as expected.
Ashwani
Overall, Staff, clean room and helpful attitude. And yes food.
Sehwang
Clean, safe and quiet.
Raymundo
El servicio al cuarto hecho a perder toda mi estancia
Lexly
Room was not clean even though we checked in two hours later than the checked in time we called and they offered immediate cleaning but instead i had to wait fon an additional hour plus the cleaning time.
Ana Paola
Muy bonito hotel, excelente comida, vista, servicio
Scott
This would be an amazing resort, except for a few things that would make the stay much better.
It would be nice if the lobby had some kind of shutters for the wind as it’s super windy there so much so that you can’t sit up there and enjoy the view.
Again for the lobby bar, it would go a long way to have some kind of music playing, even if it’s not live entertainment.
The worst thing is all the beach/pool chairs are covered in poop all the time.
It would be nice if you could have the chairs washed.
The food is amazing, the staff is super kind.
At the preferred lounge when you took a drink to go, it was given to you in a paper cup, which became super wet and sloppy. Plastic drink ware would be preferable.
It would be nice if the lobby had some kind of shutters for the wind as it’s super windy there so much so that you can’t sit up there and enjoy the view.
Again for the lobby bar, it would go a long way to have some kind of music playing, even if it’s not live entertainment.
The worst thing is all the beach/pool chairs are covered in poop all the time.
It would be nice if you could have the chairs washed.
The food is amazing, the staff is super kind.
At the preferred lounge when you took a drink to go, it was given to you in a paper cup, which became super wet and sloppy. Plastic drink ware would be preferable.
Jesus
El servicio en la barra de la alberca les falta surtido de lo que ofrecen y personal muy inesperto para preparar bebidas entiendo que Les llego un grupo muy grande pero t ubieras preparado para la occasion uno ba a relajarse y ese tipo de personas no son las adecuadas para ese tipo de resort.
Adriana
room, amenities and service were all great but the decor was whitewashed and disconnected from the culture. It was also very far from the city center so no good shopping options. Nice and def 5 star experience for a resort but left much to be desired.
maridol
Varias cosas no funcionaban como el río lento, el restaurante buffet, por lo que la comida en el desayuno estaba fría; el personal en lugar de darte información sobre las actividades del hotel se preocupaban más por corretearte para que les compraras la membresía de la cadena, no supimos qué actividades había hasta que veíamos que ya las estaban llevando a cabo. Nos cambiaron de torre a otra cuando es incómodo volver a empacar para moverte y nos hicieron esperar mucho para que nos movieran por lo que una tarde estuvimos en el cuarto sin poder movernos
Blanca Escalante
Excellent service!!!
Oscar
El peor hotel de la cadena Secrets & Dreams de los que he visitado. En mal estado, restaurante cerrados, servicio deficiente, insuficientes sombrillas en el área de alberca y sobre todo muy mala calidad y variedad de alimentos para el hotel que debe ser. Otros Dreams son buenos, este definitivamente no debería de tener esa marca.
Valente
Staff was really nice. Rooms were clean.
Carlos
Clean and nice room, good service, not a lot of food options / restaurants. We enjoyed our peaceful vacation time
hain
Great place to stay at
Isaiah
Great experience at the hotel. A little upset that there was multiple miscommunication. Thania was great help from the concierge desk but no one communicated with her that they changed our room after she had everything set up for a surprise for my girlfriend’s birthday. Also had a romantic dinner set up and nothing was communicated again I went to go ask if it was ready and no one knew anything about it. Joel at the preferred bar lounge was great he made our stay very memorable very friendly and kind even though working long hours he made sure he took care of us in a caring manner. Overall great stay on the property.
Jesus
Spa very clean, staff very help full friendly and the ocean view perfect.
Nallely
If you plan to travel with your pet, please read this!
I chose this hotel because it was the closest pet-friendly resort to Ciudad Juárez—we wanted our dog to meet the beach for the first time. The listing only said “pet friendly with a fee” and gave no details. After booking a Swim Out Preferred Room, I learned it wasn’t pet friendly. Expedia had to call the property to switch us, and that’s when we learned the rules: pets not allowed in spa, gym, pool, or beach, and they can’t be left alone more than 2 hours.
Upon arrival they welcomed us with a bed, bowls, and toys, but the stay was far from “pet friendly.” At every restaurant we were stopped and managers had to request permission for my 7 lb poodle to enter in her carrier—never allowed to sit on the floor. She wasn’t allowed at restaurants, pool, spa, or beach, and we were even called out for letting her pee on the grass (though no pet relief areas exist). Essentially, the only place she was welcome was our lowest-tier room. The pet fee felt unreasonable for such restrictions.
Other notes: the resort is secluded, 45 minutes from town, with no Ubers (taxis are about $66 USD round trip). Food was excellent, staff friendly, and the resort a nice size—not too big or small. Drinks were disappointing compared to past stays with this chain. Overall, staff was great but management rules and unclear policies made it a poor choice for pet owners.
I chose this hotel because it was the closest pet-friendly resort to Ciudad Juárez—we wanted our dog to meet the beach for the first time. The listing only said “pet friendly with a fee” and gave no details. After booking a Swim Out Preferred Room, I learned it wasn’t pet friendly. Expedia had to call the property to switch us, and that’s when we learned the rules: pets not allowed in spa, gym, pool, or beach, and they can’t be left alone more than 2 hours.
Upon arrival they welcomed us with a bed, bowls, and toys, but the stay was far from “pet friendly.” At every restaurant we were stopped and managers had to request permission for my 7 lb poodle to enter in her carrier—never allowed to sit on the floor. She wasn’t allowed at restaurants, pool, spa, or beach, and we were even called out for letting her pee on the grass (though no pet relief areas exist). Essentially, the only place she was welcome was our lowest-tier room. The pet fee felt unreasonable for such restrictions.
Other notes: the resort is secluded, 45 minutes from town, with no Ubers (taxis are about $66 USD round trip). Food was excellent, staff friendly, and the resort a nice size—not too big or small. Drinks were disappointing compared to past stays with this chain. Overall, staff was great but management rules and unclear policies made it a poor choice for pet owners.
Kendal
Come and relax
Oscar
Terrible air conditioning in bedroom (max for ac is 70 F)
Limited restaurants and most with non existent ac or comfortable temperature. Be prepare to sweat. Budget cut are obvious everywhere along with 50 percent of the is unfriendly staff. There is no real nightly entertainment. Main pools are nicely heated but there is no real shade available. Timeshare share agents are very annoying and not helpful in any kind of way. I stayed at this facility for 7 nights. Worse Hyatt affiliated property ever
Limited restaurants and most with non existent ac or comfortable temperature. Be prepare to sweat. Budget cut are obvious everywhere along with 50 percent of the is unfriendly staff. There is no real nightly entertainment. Main pools are nicely heated but there is no real shade available. Timeshare share agents are very annoying and not helpful in any kind of way. I stayed at this facility for 7 nights. Worse Hyatt affiliated property ever
Raymond
Need to improve check-in and check-out, toooo slow and painful
larry
The property was semi isolated, this was exactly what we desired. Security was on point.
Lexly
Nothing but the best!
Diana
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
Janet Dominguez Santacruz Ivan
The $200 credit, is misleading. It’s a coupon book for bottles, romantic dinners, spa service etc broken down into $10,$20,$40 towards the services offered.
We had a private taxi drop us off and pick us up. Staff lacks communication as security was a delay to get onto the property. Location is close to the airport about 15/20min, but 35/40 min from the Centro.
Beach is walkable but there is debris on the shore, and no way you can get in the water the waves are way rough.
Pool staff wasn’t welcoming, ordering drinks was a hassle.
Housekeeping showed up one day for our stay (Friday-Monday).
Food was mediocre, Mazatlan is popular for its seafood and food he ceviche here was a disappointment.
Property needs maintenance.
We also were invited to a “presentation”, little misguiding, we were told 90 minutes which turned into 3 hours. Gift was a spa service for $200 which wasn’t redeemable because they were fully booked the days of our stay and a 2 night stay somewhere which show an expiration date within one month.
We were overall not impressed, and disappointed.
This is more for a family not a couple.
Would not recommend or come back.
Overall we were disappointed.
We had a private taxi drop us off and pick us up. Staff lacks communication as security was a delay to get onto the property. Location is close to the airport about 15/20min, but 35/40 min from the Centro.
Beach is walkable but there is debris on the shore, and no way you can get in the water the waves are way rough.
Pool staff wasn’t welcoming, ordering drinks was a hassle.
Housekeeping showed up one day for our stay (Friday-Monday).
Food was mediocre, Mazatlan is popular for its seafood and food he ceviche here was a disappointment.
Property needs maintenance.
We also were invited to a “presentation”, little misguiding, we were told 90 minutes which turned into 3 hours. Gift was a spa service for $200 which wasn’t redeemable because they were fully booked the days of our stay and a 2 night stay somewhere which show an expiration date within one month.
We were overall not impressed, and disappointed.
This is more for a family not a couple.
Would not recommend or come back.
Overall we were disappointed.
Fernando Vargas
Muy buenas vacaciones
Me gustó mucho la estancia en el hotel, la mayoría de las cosas fueron muy buenas como la atención, creo que fue lo mejor, todos muy amables, siempre atentos y al pendiente de lo que podíamos necesitar. Los restaurantes temáticos siempre muy buena opción, en general no sufrimos de los tiempos de espera que había en otros comentarios, eso nos gustó mucho. La comodidad en las habitaciones es muy buena Hay cosas que podrían mejorar para hacerlo una experiencia grandiosa (tener más espacios con sombra, una mayor variedad en el buffet, la selección de música en la alberca, la recolección de los platillos del room service, había habitaciones donde eso se veía muy descuidado). Pero las partes buenas superaron por mucho los pequeños inconvenientes que encontramos, creo que es una buena opción para volver
Celia
Friendly staff and the food was excellent. I would love to come back again in the future.
Martha Alicia
Excelente todo!
Excelente servicio, instalaciones y atención del personal.
Jerry
Great g
Margarita
very relaxing
Alicia
Very clean, good food.
Jacklyn
Beautiful grounds, clean and updated rooms, food was delicious, pools are very family friendly. Overall a great place to vacation.
Sierra
Super friendly staff, very clean, quick and good food!
Kym
Entire stay was excellent. Never been to Mexico and was a little worried but Dreams Estrella made it so comfoetable and relaxing.
HARRY
we were never told that we couldn't get in ocean always red flag
JINRYUNG
Clean, friendly, amazing with 2 kids(10/5 years old)
Luis Carlos
Amazing would stay here again the staff amazing and oceana restaurant the best service and the buffet awesome 👍❤️
Rosa
Nice property good service. The only negative is you can’t swim in the beach
Julian
Everything was great , new property very nice !
It is just sad that the ocean is so dangerous to swim in that area !
It is just sad that the ocean is so dangerous to swim in that area !
Nelson
Upgraded my reservation and did not honor the promotions which had been promised by the hotel and golf!
Gisela
Staff is wonderful polite and helpful. Accommodations perfect clean and fashionable, comfortable everything refilled daily. Food choices beyond wonderful and chef choices at all restaurants.
PoolArea a littleNoisy loud music, decided to go to adult pool music was not as loud .
PoolArea a littleNoisy loud music, decided to go to adult pool music was not as loud .
antonio
new property nice
Sara
Todo perfecto
Rodrigo
Poor food quality only 1 restaurant have good food rhe rest are flavorless,
Activities terreble they are not prepared for it, they have a time chart for Activities and the people in charge not even showed up,
Bad location there is nothing around there the closet store or town is about 15 minutes in taxy and the taxy it has to be from the hotel the minimum charge is 25 dollars,
There is not a safe access to the beach there is always red flag because is a open ocean,
Also the prices for pharmacy,/ store are extremely high 300% more thatn any other store near there i dont recommend any one to go
Activities terreble they are not prepared for it, they have a time chart for Activities and the people in charge not even showed up,
Bad location there is nothing around there the closet store or town is about 15 minutes in taxy and the taxy it has to be from the hotel the minimum charge is 25 dollars,
There is not a safe access to the beach there is always red flag because is a open ocean,
Also the prices for pharmacy,/ store are extremely high 300% more thatn any other store near there i dont recommend any one to go
Desiree
We enjoyed our stay here. The food was delicious. The staff went above and beyond. Yes its far from everything, but when you're wanting a vacation away from the busy home life it's perfect. We will definitely be back.
Daniella
Nice, comfortable, the room, pools, restaurants, services.
Christopher
Fantas
Kuljit
Hotel was clean and modern. Staff was very attentive and friendly. Preferred club was worth it for my wife and I.
From the bell boys to maids to servers, service was remarkable. Abel and Fernando were our main pool servers at the preferred club pool and they were awesome.
Highly recommend the hotel.
From the bell boys to maids to servers, service was remarkable. Abel and Fernando were our main pool servers at the preferred club pool and they were awesome.
Highly recommend the hotel.
Cynthia Emily
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
Marc
Beautiful resort
Clean facility with hard working staff to make your experience the best it can be. Lots of dolphins in the ocean in this area visible from the beach.
Sharone
The food was horrible. Gave me food poisoning
Brenda Karen
Everything was good food was excellent
John
Dara, at reception was great for check-in, check-out and also getting change from larger bills. Luis around the pool was very attentive. All the staff was helpful and great to deal with honestly, I just can't remember all of their names!
Joyce
The staff were incredible! So kind and helpful. The food was amazing - lots of choices for restaurants. The rooms are beautiful and every one overlooks the ocean. My family loved this resort.
The only thing lacking was the nightly entertainment and they needed more chairs around the pool.
The only thing lacking was the nightly entertainment and they needed more chairs around the pool.
Christina Marie
The property was gorgeous. Ocean was very cold and water was rough, so we didn’t do much but play in the sand. The pool was great. Perfect for kids. It was heated, so even when it was chilly, you could swim all day. There was a large area that was about 2 feet deep, so our 4 year old could play and we didn’t have to worry too much. The food was pretty good too. I was surprised by how much I liked all the seafood.
Robert Harvey
Staff were friendly and attentive. Lots of food options and food was good.
Karina
Amazing swim out room and lazy river.
Linda F
Love, love, this resort
Wayne
Specialty restaurants food was very good but several servers were not well trained.
Main buffet was too much the same day to day and was not open at sinner time.
Enjoyed the Energy Plaza dinners. Entertainment was only so-so (average).
Weather was not what we were expecting. Windy most days.
Room was very nice and great view of ocean and pool areas.
Main buffet was too much the same day to day and was not open at sinner time.
Enjoyed the Energy Plaza dinners. Entertainment was only so-so (average).
Weather was not what we were expecting. Windy most days.
Room was very nice and great view of ocean and pool areas.
Bryant
Great for a honeymoon. would be a great place for families with kids too!
Lori
Quiet relaxing resort off the beaten path close to airport. The staff goes out of their way to make your stay enjoyable. We did tip but we felt it was not like they expected it. Staff really appreciated the tips and one of our waiters was SO appreciative and made our night by saying ‘God bless you’. There are no bracelets. The beach is walkable for miles each way and quiet. We saw dolphins daily but you have to watch for them. There are no beach activities like parasailing or jet skis. All rooms are ocean view. We did preferred club which is ocean front. Preferred club has separate pool area & bar but is quiet -no music. There is also a preferred lounge. We also got 2 rounds of free golf with 4 nights preferred booking. The golf course is amazing! At least 6 holes right on the ocean and is in beautiful shape. The club house overlooks the ocean also. We paid $50 for new PXG clubs plus they gave us a free drink. They pick you up at the hotel with golf cart & take you there. We thought the food options were all good. Nice coffee shop. No reservations required at restaurants which was SO nice. Rooms are big and nicely decorated with many amenities. We really enjoyed our stay & would return. We didn’t go to Stone Island but it’s a $30 taxi there and heard it was fun and authentic Mexico experience.
Chan Woo
All rooms are ocean front view-beautiful! Room was very nice and comfortable. But general
Facilities were not well maintained. Walls were chipped, floor cement by the pool was faded and chipped. Definitely didn’t feel like a newly built hotel (April 2024). Felt like it’s been worn down for 10 years already. Food was very bad and there’s no other food options outside the hotel. People in Mazatlán are very nice and the workers were very kind.
Facilities were not well maintained. Walls were chipped, floor cement by the pool was faded and chipped. Definitely didn’t feel like a newly built hotel (April 2024). Felt like it’s been worn down for 10 years already. Food was very bad and there’s no other food options outside the hotel. People in Mazatlán are very nice and the workers were very kind.
heidi
We loved the ocean view, the friendly staff, delicious meals, and the amenities including the gym, entertainment, ans pool area. The activity staff and servers all went out of their way to make us feel welcome and comfortable.
Ana
Beautiful resort.
Douglas
Staff made the stay worth while. However, dining options and food quality lacked. Very limited buffet options, i.e. no pasta station like many other A.I. resorts, repetitive breakfast, lunch/dinner & dessert options on buffet. Restaurant’s lacked the quality you would expect for a 5 star resort. Preferred Adult area, lacked food service attendant, however the drink service attendant was on par. Once again the workers made the stay worth while. Abel in preferred adult bar, Santiago & Daniel in Preferred Lounge Bar, Issac, at the Sports Bar, Arturo, in Main Dinning, Mark Butler. Exception worker’s!!
Jose
Excellent customer service received by Isaac Daniel and Roberto at the preferred bar area. Dining service exceeded expectations. Shout out to Arturo at the World Cafe for outstanding service and warm farewell.
Tabatha
Great experience, very friendly and easy property to navigate!
Tawny
.
Matthew
It was nice but Hyatt forced us to sign a contract upon arrival that contradicts some of Travelocity’s terms. Terrible first impression. And even though there were many nice things about this property and even though many of the staff were awesome, in net it still felt sub-5-star. 3 or 4 star at best.
Craig William
My husband and I spent 5 days here and everything was wonderful! The amenities, the food, the service, the pools, our room…all of it was amazing. We had many experiences where the staff went above and beyond to make our vacation special. I highly recommend this property for an enjoyable getaway.
Theresa
We felt very safe due to two check points to enter the property. Staff was attentive and friendly. There were several meal options, but the World Cafe breakfast was our favorite. The ocean view was beautiful from every room.
PETER DYCK
.
Pradhyumansinh
Fabiola from Excursions kids club and Yulisa from barefoot grill are awesome . We had excellent stay. All staff are nice.
Verified traveler
No review
I thought the Hotel was really nice. The staff was super friendly. You couldnt ask for a better location. Lots of stuff to do there but we went as a couple and I think the Hotel is better set up for Famlies.
The only negative there I thought is that You can never get change for tipping. So if You go there make sure You have plenty of small bills for tipping.
The only negative there I thought is that You can never get change for tipping. So if You go there make sure You have plenty of small bills for tipping.
Olivia
Needs more activities
Julie
We stayed for 14 days and it was wonderful. Very quiet until the week of Thanksgiving, then it was so busy. Fatima in housekeeping was fantastic every day. Joel in entertainment was funny and kind. And a special shout out to Oscar who was in my opinion one of the hardest working servers around the pool!! He was awesome! Thanks for the amazing memories Dreams!
Location & surroundings
Dreams Estrella Del Mar Mazatlan Golf Spa Resort
Carr Barron Isla Piedra Km 10 S N, Mazatlán
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 35 more nearby hotels
