Name: Hotel Boutique Casa Lulu
Address: Jose Maria Ibarren 2 Balcones De Loma Linda, Mazatlan, 82000, MX

10/10

Exceptional

26 Jun 2026

Jose

Muy amables el personal. En especial Yamilet.

Partner

8/10

Excellent

28 Apr 2026

stephanie

The pool closing at 9 was annoying as this is a vacation hotel, staff was friendly, and los very clean

Friends

10/10

Exceptional

03 Apr 2026

Sherry

Is that with you but I cannot say enough about the hotel. I was looking at the photographs that I took and also the photographs online I was just floored. I mean, I shared it on social media to my friends but unbelievable. I really really really like it do you need a kitchen? I’ve been staying in place with the kitchen, but I’m not really cooking so the beauty and serenity of this place is rare and priceless so that’s what I gotta say and anyway you’re thinking about staying just do it just do it even if it’s just for a couple of days to get your feet wet just do it you will not be retiring.

Self

2/10

Poor

01 Apr 2026

Mariana

Las sabanas olian a sudor y tenían manchas, no estaba limpio el piso, el baño estaba todo lleno de polvo, dijeron que iban a limpiarlo y al otro dia cambiaron las sabanas ya no olian a sudor pero seguian todas manchadas al igual que las toallas.
Las hamacas de afuera estaban muy muy sucias parecian trapeadores. Lo unico bonito era la alberca.

Family

10/10

Exceptional

01 Apr 2026

Sherry

Absolutely fantastic. It’s a calm beautifully designed locker Hitel. So comfortable unlike any other I’ve stayed in . I’ve been only staying in hotels and ships for 5 years straight Casa Lulu is my favorite . The view the serenity the staff it’s all wonderful

Self

10/10

Exceptional

22 Mar 2026

Viridiana

Muy bonito area cerca de todo

6/10

Pleasant

02 Feb 2026

Irasema

The staff was nice and willing to help, and the property itself was comfortable. I stayed in the Cactus room, which doesn't have a view. Unfortunately, my TV wasn’t working (they didn't offer anything besides we are sorry), there were too many mosquitoes inside the room, and the housekeeper didn’t change the bedding, which I felt needed to be done since I stayed for three nights.

Here are a few details to consider if you want to stay here:
- The property is located in a rural area, so there are no amenities nearby, such as supermarkets or stores.
- It is close to downtown Mazatlán (Centro de Mazatlán).
- The walking distance to various attractions depends on how much you enjoy walking; most places are around a 15-minute walk and involve some hills.
- Be sure to bring your own mosquito repellent.
- The noise level is moderate.
- The bed is extremely comfortable.
- The staff is nice and helpful.

Leisure Family

6/10

Pleasant

05 Jan 2026

Carlos

Understaffed. Room not so clean. Very slow check in. Very cold pool. Had stayed twice before, but this hotel is not what it used to be. Dropped the quality significantly over the past 18 months.

Leisure Partner

8/10

Excellent

19 Nov 2025

Vicki

The pool was nice and cool and clean. The air conditioner gave the room a damp musty smell - the beds were very comfortable

Leisure Partner

10/10

Exceptional

04 Sep 2025

Michael

I enjoyed my stay. The value was there and the place reminded me of a bungalow from Mazatlan's old days. Pool is great and the Malecon is close.

10/10

Exceptional

17 Jun 2025

Yasmin

So peace & quiet. We very much enjoyed our stay. The staff was very helpful and attentive. We I’ll definitely be visiting again!

Leisure Partner

10/10

Exceptional

16 May 2025

Eduardo

Ameno tranquilo de lujo

Leisure Self

10/10

Exceptional

05 Mar 2025

Ed

Awesome boutique hotel

It was a bit tricky to find but once inside the staff couldn't do enough for us. Great location, breakfast, amenities, and ocean view.

Partner

4/10

Poor

09 Nov 2024

MIGUEL A GALEANA

Not as good

Leisure Partner

6/10

Pleasant

10 Oct 2024

Michael

Very loud outside

Partner

8/10

Excellent

11 Aug 2024

Douglas

The staff were great, especially Mariana and Flo; always helpful and made it easy; very accomodating.

Leisure

10/10

Exceptional

20 Jul 2024

Steven

Peaceful stay and friendly staff.

10/10

Exceptional

02 Jul 2024

laura

Clean , and beautiful place 😊

Leisure Friends

10/10

Exceptional

01 May 2024

Gabriel

Excelent property with easy access to great dining and entertainment

Business Self

10/10

Exceptional

06 Apr 2024

DAVID

My wife and I stayed at Casa Lulu in the Sunset suite. The whole property was very clean, well maintained, the pool sparkling, the common areas welcoming and comfortable. The staff were very attentive whenever asked. Our knowing only English was not difficult for them at all. The served breakfasts were a nice start to our day. Thank you so much for making our first Mazatlán visit special. We will not hesitate to rebook into Casa Lulu when we next visit.

Leisure Partner

10/10

Exceptional

30 Mar 2024

Saul

Hotel boutique Lulú, me pareció, un lugar muy tranquilo, privado, y las recepcionistas muy amables, y estaban atentas a nuestras necesidades, así que volveríamos sin dudarlo nuevamente. Gracias.

Leisure Partner

10/10

Exceptional

26 Feb 2024

Felipe

Excelent home. Great customer service.

Leisure Friends

10/10

Exceptional

02 Feb 2024

Gabriel

Great hotel on a perfect location to have easy access to the malecón for a good morning walking workout.
Unobtrusive service , cool vibe , well appointed dwellings with a realxing whitewash design.

It just works. I did not have the time to try the pool but it looked just fine , a great place to watch the sunset which is never the same.

I would definitely go back to this quaint establishment on my next trip down to Mazatlán.

Business Self

8/10

Excellent

17 Dec 2023

Cat

This location lives up to the photos. It is beautiful and the aesthetics were what I had hoped it would be. The staff was kind and eager to help. We communicated with the hotel before, during & after our stay via WhatsApp, where they were quick to reply. We felt safe and well taken care of.

However, our stay had some minor issues, perhaps because it was off-season. The breakfast or coffee wasn't quite ready. The staff offered to prepare it, but we declined. Paying was not an easy process, though we finally figured it out. The street at night was very loud, but the ocean in the morning was lovely. We felt safe in the location, though getting into town was a little bit of a trek. When we didn't feel like walking/sweating, we'd call a very inexpensive Uber.

All said, we enjoyed our time at Casa Lulu. It felt nearly luxurious, though there are still some kinks to work out. I'm not sure we would stay there again unless there were some improvements or the price decreased. I would recommend it to the right audience.

Many thanks to the staff who were lovely!

Leisure Partner

10/10

Exceptional

25 Oct 2023

Araceli

Second time we stay at Casa Lulu and always a great experience. Staff is friendly, rooms are clean, and very attentive. If you want to enjoy Mazatlan and be in the quiet side of it. Casa Lulu is definitely the place to stay for your trip.

Leisure Family

2/10

Poor

16 Sep 2023

Laura

Customer service is horrible, the towels were all spots and old . Been inside it was worse than been outside in the heat . They check your room in case you still 😂😂. Overall I will not recommend this hotel .

Leisure

10/10

Exceptional

18 Jul 2023

Iridiana

Very nice property 😍 will be returninf

Leisure Partner

10/10

Exceptional

03 Jun 2023

Blake

I stay at casa lulu everytime I come to Mazatlan. The hotel has an amazing design, people are very nice and friendly, the pool and views are great! There aren’t really any other places in Mazatlan that have this vibe. It’s become one of my favorite hidden gems in Mazatlan. 10/10

Business_and_leisure Partner

10/10

Exceptional

28 Jan 2023

Daniel

Great staff, view, and location.

Leisure Partner

4/10

Poor

23 Jun 2022

Marianna

Leisure Partner

6/10

Pleasant

12 May 2022

Luis

The property is OK but having no access to food (no restaurant) is very inconvenient.

Leisure Family

10/10

Exceptional

30 Jan 2022

Sal

Perfect couples getaway day spa retreat

This hotel is ultralox super cool beautiful amazing views definitely worth it if you're looking to splurge on yourself and having eco-friendly day like Sting

Friends_and_family Family

10/10

Exceptional

26 Jan 2022

laura

Relaxing

It’s a very nice quiet hotel perfect for a relaxing stay.

Friends_and_family Friends

8/10

Excellent

18 Jun 2021

Verified traveler

Casa Boutique Lulu was a beautiful property lovely spacious room, extra comfortable bed and very well run hotel! I loved my stay there. It was centrally located to great restaurants and coffee shops. The staff was so helpful and friendly. The hotel was on the Malecon providing a beautiful view of the ocean and sunsets. Being an American the only negative was the noise. I did not realize the Malecon was very loud at night….other than that it was a perfect stay.

Leisure Self

4/10

Poor

18 Jan 2021

Verified traveler

The design is the only thing going for this hotel

My husband and I were away to celebrate our 10 year anniversary. We stayed at LuLu for 4 nights during our time in Mazatlan. In short the property is extremely disappointing. From the moment we checked in, we didn’t feel taken care of or welcomed at all. The staff they have working there clearly have no experience working in hospitality and it’s extremely clear. On every interaction they were forgetful, unapologetic when clearly an apology or explanation was needed, and oblivious to the fact that guests were at the hotel. Starting at check in, they completely skipped over sharing how to enter and exit the property. A door code is required after hours, this wasn’t even shared when we checked in. We had to ask more than once what the door code was. Seemed strange to not provide this to guests when it’s obvious you need to go off site for dinner. The wifi code was only shared after asking a few times. The staff needed to be asked several times to complete basic requests. Our first morning we arrived downstairs for breakfast. Some drops off coffee were left and some orange juice and a single serving of fruit with yogurt. With covid occurring it was a little concerning seeing food left sitting without a lid. We messaged them through their preferred method of communication, WhatsApp. No reply. We then went up stairs and found the staff member playing on a computer and clearly ignoring their work phone. Don’t expect your room to be properly cleaned.. pool was frozen. Times up!

Partner

6/10

Pleasant

01 Jul 2020

Jaye

Clean but not my first choice next time

It is farther from airport so plan a head, pool was excellent!
room very small, no balcony or window to look out, which meant I had to use A/C. Not a good way to control temp in room. NO coffee/tea ion room, no red wine allowed, restaurants 51-20 min walk, breakfast in a.m. was toast with an egg something on top, Was hoping for Mexican dishes For the price i saw several other hotels that were similar less money when I checked.

Business

8/10

Excellent

11 Dec 2019

Lauren G.

Great Views - Good Service

Enjoyed our two night stay at Casa Lulu. Beautiful property, nice views and a very good breakfast. Located a short walk from the Plaza Machado. A bit loud when other guests were around, but otherwise very relaxing. Would stay here again!

10/10

Exceptional

25 Nov 2019

Verified traveler

Mid Century Boutique Dream

This property is absolutely stunning inside and out and no detail has been overlooked. The common spaces, the rooms, the balconies and the pool area are all part of a mid-century modern dream. The south-western flair reminds you that you're on vacation in warmer weather, a fact you won't soon forget as the staff pampers and caters to you without hesitation. The experience at Casa Lulu was truly luxurious and one of the best we've had in Mexico. The included breakfast was fresh and delicious each day and made for us at what ever time we decided to start our morning. Our mini bar was always stocked and a complimentary pitcher of water was always left in the room. Anything we needed was only a request away; from a poolside beer to a taxi ride or restaurant recommendation. The staff was so lovely and every inch of the property was clean and pristine. The linens - towels and sheets- were super soft and fluffy and a dream to relax in at the end of the day. The hotel is perfectly located - you can walk along the Malecon any time of day and are only a 10 minute stroll from the Centro Historico where many of Mazatlan's best restaurants can be found. You'll have a beautiful view of the Pacific Ocean from many vantage points at Casa Lulu and will enjoy many evenings unwinding on the balcony enjoying a cold beverage and watching the unforgettable sunsets. Can't say enough about how stunning this hotel is, you will feel like a 1950s movie star staying here.

Partner

10/10

Exceptional

10 Nov 2019

Edwin

The decor is different and it looks really good.
Makes you feel calm and relaxed.
Great place to stay.

Friends_and_family Partner

8/10

Excellent

07 Nov 2019

William

Casa Lulu is an excellent boutique hotel and provides all possible comforts and beautiful environment. The hotel does have the disadvantage to be located very close to the malecón and it's impossible to avoid the loud music from the \"pulmonias\" moving up and down

Business

10/10

Exceptional

24 Oct 2019

Verified traveler

Great place to get relaxed. Quiet super clean and nice atmosphere. Nice view of the ocean. Some noise in the night due to \"pulmonias\" in the Malecon Blvd.

Friends_and_family Family

10/10

Exceptional

07 Oct 2019

Verified traveler

A very nice place, it has 9 rooms so the place is very exclusive. An excellent sea view to watch the sunset. The pool area is very nice. The staff is always available to help you with any special need. It does not have direct access to the beach.

Leisure Partner

4/10

Poor

25 Aug 2019

Verified traveler

I really wanted to like this place but TV service was NOT available for most of my stay of one week. I do not enjoy staring at the Ceiling after a long day of exploring the city. I never received a explanation or apology and nobody really seemed to think this was a problem. at check out day i was told \"they're coming to fix it next week!\" Thanks! I was then asked to pay for the 1 beer and bottle of water i took from the room fridge. SERIOUSLY? i recommend to avoid this poorly managed hotel.

Leisure Self

10/10

Exceptional

16 Aug 2019

Edgar C.

From the outside it doesn't look like a Hotel, actually even on the inside. It's more like a rich relative's house, it's absolutely beautiful and luxurious!! I absolutely loved the whole experience there, from check in to check out.

The lobby was exceptionally quiet, as was the whole hotel which is not normal but was a welcomed change. The room was very clean, and very welcoming and very comfortable. The whole decor was very modern but at the same time very... fitting to the seaside location of the Hotel. The bed was just out of this world, it was the most comfortable bed I have slept on in a very long time to include the pillows!

The pool and lounge area was absolutely unbelievable!! There are hammocks to relax on and enjoy the lazy afternoons on, while enjoying the view of the whole Mazatlan coast and seaside which is exactly what I did!! I then enjoyed the very cool and relaxing pool that was just amazing...

The whole experience was just wonderful and I will very likely be staying there on my next visit to Mazatlan.

Leisure Self

10/10

Exceptional

11 Jul 2019

Verified traveler

Casa Lulu was a great little hotel. Super clean, excellent view, awesome pool, very close to the beach and lots of fun activities.

Friends_and_family Family

10/10

Exceptional

21 Mar 2019

Yvonne

SERENE MODERN RELAXING

5 STAR QUALITY, NEW ,beautiful, clean, peaceful, serene atmosphere. 5 minute walk to south Malecon restaurant's and beach. Beautiful view of ocean and entire bay/Malecon. Standard room was excellent value for the money, but then we upgraded to the balcony. Very worth the extra little money for the view and private balcony. Excellent breakfast, beautiful clean swimming pool and chaise area, lovely decor and sitting areas for reading. We felt complete spoiled and rested. THANKS to our host Maria, and to Siji. Highly recommended!!!!

Partner

10/10

Exceptional

02 Jul 2026

Mirsa

Me hubiera gustado que vendieran algún snack o algo de cenar

10/10

Exceptional

04 Feb 2026

Humberto

Precioso

10/10

Exceptional

30 Dec 2025

Jonathan Joan

Todo y todos , exelente servicio

Leisure Family

10/10

Exceptional

08 Dec 2025

Jose Luis

Por ser temporada baja teníamos todo el hotel para nosotros

Partner

10/10

Exceptional

10 Nov 2025

Jorge

Muy buena atención

Self

6/10

Pleasant

18 Aug 2025

Jesus Claudio

Hace falta mantenimiento y limpieza profunda

10/10

Exceptional

15 Aug 2025

Marianne

Avslappende opphold

Veldig fornøyd med oppholdet!
Behjelpelig personal og veldig avslappet atmosfære. Frokosten kunne man få når man selv ønsket det, som var veldig greit da dagsplanene varierer på ferie.

Friends_and_family Friends

8/10

Excellent

10 Aug 2025

Daniel

Buen servicio, instalaciones cómodas.

Leisure Partner

10/10

Exceptional

24 Jul 2025

Aldo Gilberto

Bonito lugar

10/10

Exceptional

16 Jun 2025

Yolanda

En general bien, muy limpio. El desayuno estuvo bien.

Business

10/10

Exceptional

16 May 2025

Natanael

exelente servicio!!

Leisure Partner

2/10

Poor

05 May 2025

Adria marina Santiago

Nos sentimos muy inseguros en esta propiedad desde el inicio. El ingreso es a través de una puerta con clave, pero cualquiera puede tener acceso a ella, lo cual nos pareció extremadamente riesgoso considerando que está en una ciudad con altos niveles de inseguridad.
A nuestra llegada, quien nos recibió parecía personal de limpieza sin ningún protocolo claro de recepción ni medidas básicas de seguridad.

Además, la limpieza dejaba mucho que desear: las colchas tenían un olor desagradable y evidente falta de mantenimiento. La propiedad, aunque bonita en apariencia, está sumamente descuidada. Para empeorar la experiencia, no hubo agua caliente la primera noche. Pedimos que nos sugirieran un taxi seguro y no pudieron hacerlo. Solicitamos salirnos y pedir el reembolso de la segunda noche, pero se negaron a autorizarlo.

Por si fuera poco, nos contactaron por WhatsApp sin haber otorgado nuestro consentimiento previo, lo cual consideramos una grave invasión a nuestra privacidad.

En general, no recomendaríamos esta propiedad por seguridad, limpieza, falta de mantenimiento y deficiencia en el servicio.

Leisure Partner

8/10

Excellent

20 Apr 2025

Andres

Buen hotel, podría mejorar la limpieza

Gran ubicación, muy amables. La limpieza de las habitaciones podría mejorar ya que se nota que no es muy a fondo en baños y algunas toallas especialmente de alberca sucias. También cuentan con pocas opciones de servicio de bebidas o comida en la alberca

Partner

10/10

Exceptional

15 Feb 2025

paola

Muy buen lugar

8/10

Excellent

27 Jan 2025

Diego

La ubicación no es la mejor. Se necesita pedir transporte para trasladarse al centro, etc.

Los servicios del lugar son míminos.

Aunque es estéticamente muy agradable, tiene reglas peculiares como que no se permite el vino tinto (Casi TODO es blanco).

Un buen lugar en general, muy peculiar.

Leisure Partner

2/10

Poor

10 Jan 2025

Rafael

Este hotel es una verdadera vergüenza. El nivel de insalubridad es inaceptable: había hongos en el baño, lo cual demuestra una total falta de mantenimiento y respeto hacia los huéspedes. El servicio fue absolutamente deplorable, con un trato tan grosero y desinteresado que raya en el desprecio. Ante esta experiencia tan desagradable, decidí marcharme, pero para colmo, no me devolvieron ni un centavo. Esto no es solo falta de profesionalismo, es una estafa abierta y descarada. Un lugar que no debería estar en funcionamiento. Si valoran su dinero y su dignidad, manténganse lo más lejos posible de este lugar.

Business

10/10

Exceptional

03 Jan 2025

Jeanine

Very nice place , relax and the design i love it. I'll come back for sure

Leisure Partner

10/10

Exceptional

21 Sep 2024

JACQUELINE

Una gran estancia, todo superó mis expectativas (instalaciones muy agradables, ordenadas y limpias. Servicio puntual, cálido y amable. Ambiente tranquilo y vista al mar inspiradora. Me sentí como en casa.

Business

10/10

Exceptional

15 Sep 2024

Margarita

Un lugar muy bonito, tranquilo y personal muy amable.

Business_and_leisure Partner

10/10

Exceptional

21 Aug 2024

Fernando

Excelente estancia

Fue una experiencia muy buena, el hotel boutique súper bonito, el personal súper amable, atentas, es una casa muy muy bonita. Me gustaron los acabados y que el acceso es con clave.
Muy bonito.

Self

10/10

Exceptional

17 Aug 2024

Ulises

La mejor opción para descansar

El mejor lugar para relajarte, descansar y disfrutar de tu pareja en un lugar muy privado, sin ruido, habitaciones lindas y muy completas. Puedes salir a caminar al malecón, todo cerca. Si lo q buscas es descansar y desconectarte casa Lulú es ideal.

Partner

10/10

Exceptional

25 Jul 2024

FRANCISCO HORACIO MONTES

Muy bonito

10/10

Exceptional

13 Jul 2024

Ana Patricia

La casa es muy bonita, los cuartos son muy agradables y la limpieza es impecable. La atención es muy buena.

Leisure

10/10

Exceptional

06 Jul 2024

Ernesto

Opcion muy padre para descansar, la única recomendación es mejorar el internet

Leisure Partner

8/10

Excellent

18 Mar 2024

BRENDA

Mucha paz

Muy bonito todo. Tranquilo y alejado del ruido. Las instalaciones están muy lindas, muy artesanal la decoración.

Friends_and_family Family

10/10

Exceptional

04 Dec 2023

Karina lizette

Nos encanto ! Exelente atencion y trato , nos consintieron mucho

Partner

6/10

Pleasant

19 Nov 2023

Sandra

Me hubiera gustado que las habitaciones estuvieran más limpias. Y la habitación no contaba con ventana excepto una muy pequeña.En lo personal se sentía muy encerrado El servicio del personal muy bien. Muy tranquilo.

Leisure Partner

10/10

Exceptional

12 Nov 2023

Rodolfo

Me senti como en casa, con muy buena atención, desayuno muy bueno, una vista que te permite tomar unas excelentes fotos del atardecer

Leisure Partner

10/10

Exceptional

31 Jul 2023

Miguel A

Todo muy bien, solo el WiFi era inestable en la habitación. Saludos