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Hotel Dwana
Mazatlan · Mexico
Calle Miguel Alema N 34 Colonia CentroView location
8.6/10Excellent133 Reviews
Cleanliness8.4/10 8.4
Service8.6/10 8.6
Comfort8.2/10 8.2
Condition8.4/10 8.4
Neighborhood8.0/10 8.0
Amenities7.6/10 7.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Dwana
With a stay at Hotel Dwana in Mazatlan (Downtown Mazatlan), you'll be a 5-minute walk from Plaza Machado and 6 minutes by foot from Olas Altas Beach. This hotel is 1.2 mi (1.9 km) from Playa Norte and 1.3 mi (2 km) from El Faro Lighthouse.
This smoke-free hotel was built in 2019. Satisfy your appetite at the hotel's coffee shop/café, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Make yourself at home in one of the 24 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.
Show less
With a stay at Hotel Dwana in Mazatlán (Downtown Mazatlan), you'll be a 3-minute walk from The Mazatlan Malecón and 8 minutes by foot from Plaza Machado. This hotel is 0.1 mi (0.2 km) from Olas Altas Beach and 0.1 mi (0.2 km) from Monument of Fernando Valades.
Make yourself at home in one of the 24 air-conditioned guestrooms. Wireless internet access (surcharge) is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.
Featured amenities include a business center and a 24-hour front desk.
Popular amenities
Free WiFi
Dining services
Concierge
Non-smoking
Business facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Important information
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
-
Minimal age
18
-
Optional fees
- Fee for full breakfast: approximately MXN 135 for adults and MXN 135 for children
- Fee for in-room wireless internet: MXN 50 per night (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
The Mazatlan Malecón
0.2 km / 0.1 mi
Mazatlan Archaeological Museum
0.3 km / 0.2 mi
Museo Arqueologia
0.3 km / 0.2 mi
Luna Contemporary Art Gallery
0.4 km / 0.3 mi
Plaza Machado
0.6 km / 0.4 mi
Angela Peralta Theater
0.6 km / 0.4 mi
Islands and Protected Areas of the Gulf of California
0.7 km / 0.4 mi
Old Spanish Fort
0.8 km / 0.5 mi
Observatory 1873
0.8 km / 0.5 mi
Munba National Whale Museum
0.8 km / 0.5 mi
La Cueva Del Diablo
1 km / 0.6 mi
Monumento Mujer Mazalteca
1 km / 0.6 mi
Immaculate Conception Cathedral
1 km / 0.6 mi
Republic Square
1.1 km / 0.7 mi
Divers Point
1.2 km / 0.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 24
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Café
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Dwana
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Dwana
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Dwana
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Dwana
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Dwana
50
reviews shown
Martha
Exelente Hotel
Eli
Wvwrything was perfwxr for single male traveler who like the beach. Area, Olos Atlas has the best neighborhood vibe.
JAIME
I enjoy staying wonderful hotel close to the beach & centro historico … wonderful staff
Rebecca
The staff was very helpful and friendly. The room was clean and comfortable. I would recommend this place to stay. It’s close to the historic and main area of town.
Robert Charles
This property is on the edge of the Zona Historico and within easy walking distance of the Malecon and Plaza Machado. Many restaurants in the area. Just a fantastic place to stay. This was my 5th stay there!!
Verified traveler
Average
Ok for the price.
Jenn
Yuck!
We were surprised by the ratings for this hotel. Dirty, dressers falling off the walls, no towels and when we asked for some we had to wait until the next day. No food service. Would not recommend!
Juan
They give me a small room, no toilet seat, dirty sheets. Small bathroom. Noise place.
They change me to a second room. Almos same condition, no towels super noise.
They change me to a second room. Almos same condition, no towels super noise.
Clementina
The only bad thing for the price is it does not have elevator. Everything else was perfectly fine
David
Very good location, near both Olas Altas and the quieter shops and restaurants of the historic center. Hotel appears to be nearly new, and the staff members were present and pleasant.
Floor always seemed to be covered with long hairs (not mine), even after an additional cleaning. And the air conditioner stopped cooling on my last full day of 3.
Even so I'd stay there again!
Floor always seemed to be covered with long hairs (not mine), even after an additional cleaning. And the air conditioner stopped cooling on my last full day of 3.
Even so I'd stay there again!
Chengchang
It's a nice stay
David
Sweet little hotel near Olas Altas that is very walkable and extremely friendly. Basic rooms, but very comfortable. Beware there is no elevator if that is an issue for you. I would stay here again and recommend this hotel.
Heriberto
Hotel canceled my reservation without notice or explanation.
Robert
Staff was excellent and friendly. Very modern updates and very comfortable to stay. I will stay there again, no problem. Walking distance to sights and restaurants.
dominique
Like to go back.
george
great botique hotel
clean and friendly, bright and new
Guadalupe
Good hotel, it's just old . Very good customer service and very easy walk to everything in the area
Julie
Ok-in a time of need
We needed to reserve a room for the night because our nearby monthly rental was undergoing some maintenance work. We had watched the hotel’s progress when it was being built, so it was nice to be able to actually stay there. Checking in was ok, both parties needing to use a language translation app on our phones.
My only concerns had to do with the usability of the shower, not being familiar with the water-heater shower head. It was very high for me to reach. My shower was quite cool. There was also evidence that the shower ledge had not been completely cleaned after the last resident.
We would have been more comfortable with a few extra bed pillows and another blanket.
We could not access the free-WiFi, probably without a visit to the front desk. Maybe the biggest disappointment was the lack of a cup of coffee in the morning. I did not see that the “cafe” was closed on the hotel’s website.
All in all, we were “ok” with Hotel Dwana. It saved us “in a pinch”.
My only concerns had to do with the usability of the shower, not being familiar with the water-heater shower head. It was very high for me to reach. My shower was quite cool. There was also evidence that the shower ledge had not been completely cleaned after the last resident.
We would have been more comfortable with a few extra bed pillows and another blanket.
We could not access the free-WiFi, probably without a visit to the front desk. Maybe the biggest disappointment was the lack of a cup of coffee in the morning. I did not see that the “cafe” was closed on the hotel’s website.
All in all, we were “ok” with Hotel Dwana. It saved us “in a pinch”.
Cynthia
Good value for the money
Great location, excellent service, spacious and clean rooms.
ROBERT C
I liked how modern it was. Very comfortable room and shower. Large windows with lots of light. Comfortable bed and very eco friendly!! The staff was exceptional!!!
miguel angel
2 days w out water no management to solve the problem housekeeper pass only one time if you have the sing don’t disturbed she never comeback no elevator the employees w loud music on the hall ways and very loud talking all employees always on the cell phone
Gerardo
Great place and great customer service
Ivan
Muy buen hotel
Todo muy bien en el hotel, el servicio muy profesional. Lo único es que dentro del hotel hacia mucha calor mientras subías a la habitación. De ahi en adelante, todo muy bien; recomendado.
Verified traveler
I liked the proximity to historic center and the malecón. Also coziness and tranquility of area.
I did not like the lack of brochures and information about basic activities etc.
I did not like the lack of brochures and information about basic activities etc.
Verified traveler
It was a nice clean hotel. If you're looking for a lot of glitz and glamour this isn't the one for you. Staff was friendly and accommodating. For our needs, it was a good location. Good value for the money.
Verified traveler
Very Disappoibting
VERY small room. For 1 person ok. Good location. Very noisey. Shower leaked water and flooded bathroom 4 straight days.
Verified traveler
The hotel is clean. The internet is provided via a 24 hr login password per device. Even though our stay was 3 nights, we were only give 2 24 hour codes so we kept having to ask for codes. During one of our requests, there were no more codes! The single bed room was small. This property is not for someone who need to do any work from the room as the seat for the desk is a cube with no back that is too low for the desk.
There are much better hotels for this price point that are more centrally located in downtown.
There are much better hotels for this price point that are more centrally located in downtown.
Paul
Rooms were a bit on the small side. Not enogh places to hang wet towels and swimsuits. They had no beach towels. Also no refrigerator or microwave.
CHRISTIAN
lugar centrico
RICARDO
El hotel es bastante bueno y en general limpio. Lo malo es que apesar de que estaba casi vacio, no me quisieron hacer checkin a las 13hrs que llegué, me hicieron esperar hasta las 15hrs sin ningun sentido, tache!. Tambien en la noche entra mucha luz de la calle, hacen falta cortinas blackout. No habia shampoo en el recipiente del baño. Pero vale la pena por la ubicación y porque está limpio. había una cucarachita muerta lo que me indica que si fumigan. Eso sí, demasiadas hormiguitas pero pues no hay mucho que hacer con eso.
Jesus
Buena instalación
JUAN CARLOS
Personal de recepción apática. Solo tienen una plancha para todo el hotel. El internet es de baja velocidad.
Guillermo
Habitacion en buenas condiciones
Personal: Amable y de buen humor
A mejorar:
1.-Proveer de colchas para cubrirse ya que con el aire acondicionado la habitacion se ponia muy helada
2.- Regadera eléctrica no funciona
Personal: Amable y de buen humor
A mejorar:
1.-Proveer de colchas para cubrirse ya que con el aire acondicionado la habitacion se ponia muy helada
2.- Regadera eléctrica no funciona
Plinio
Bien
NORMA ROCIO
El personal muy atento y amable.. pero al final me indicaron que no recibían mascotas en las habitaciones.. por lo que me cobraron 350 pesos mas.
Verified traveler
Habitación sucia
Habitación entregada sucia que tuvieron que cambiar. Sabanas rasposas, colchón incomodo, falta mantenimiento al hotel.
Lorena
Súper bien ubicado para al faro, observatorio, plaza machado, centro, malecón a unos pasos y ver el atardecer en olas altas
Gabriel
Lugar muy cercano del malecon de mazatlan.
Belén
Cerca del malecón
Demetrio
Muy buen lugar, esta remodelado, nuevo las instalaciones
David de Jesus
Fue una experiencia muy tranquila, la habitacion muy confortable. Sólo le falta un servicio de restaurante
mario
Estas a merced de delincuentes rondando la propiedad
Enrique
Excelente
Efrain
Muy buena opción para llegar a descansar, me quede una sola noche, cerca del malecón y del centro.
Lo malo que no tiene elevador, pero es buena opción relación calidad y precio
Lo malo que no tiene elevador, pero es buena opción relación calidad y precio
Roberto
Muy agradable y excelente ubicación 👍
ADRIAN
Ha demeritado desde el año pasado
No limpian la habitación a menos que explícitamente lo pidas y dos de tres veces no lo hicieron bien
Clausuraron el servicio de café en la mañana
Las áreas comunes se veían descuidadas
Clausuraron el servicio de café en la mañana
Las áreas comunes se veían descuidadas
ROSA HELENA
Todo muy bien, excelente ubicación. Lo único malo es que no tiene elevador y la cargada de las maletas se hace pesado.
Lorenzo
Lo que no me gusto que cuando te bañas se sale el agua del area de la regadera hacia la taza y el lavabo,las tollas esta en mal estado y solo hay cuatro canales en la televisión
Claudia
Su ubicación
jetzamyn
No funcionaba la tv y el internet
Location & surroundings
Hotel Dwana
Calle Miguel Alema N 34 Colonia Centro, Mazatlan, Mexico
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Hotel Dwana
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