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Hacienda Mazatlan

Mazatlan · Mexico

Av. del Mar y Flamingos S/NView location

8.2/10Excellent89 Reviews
Cleanliness8.0/108.0
Service8.0/108.0
Comfort7.0/107.0
Condition7.6/107.6
Location10.0/1010.0
Neighborhood8.0/108.0
Amenities8.0/108.0
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  • Business hotels
  • Beach hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hacienda Mazatlan

Located in a prime tourist spot on Mexico's stunning Pacific coast, just 30 kilometers from Mazatlan Airport, this hotel is perfect for leisure, business, and entertainment travelers. Enjoy direct beach access via a private tunnel or relax by the pool.

Comfortable rooms with balconies or terraces offer breathtaking sea views, while the lively lobby bar provides the perfect setting for an evening of music and dancing.

Read more about this hotelShow less

With a stay at Hotel Hacienda Mazatlán in Mazatlán (Ferrocarrilera), you'll be a 1-minute drive from The Mazatlan Malecón and 7 minutes from Olas Altas Beach. This hotel is 0.2 mi (0.3 km) from Playa Norte and 0.4 mi (0.7 km) from Casino Codere.

Make yourself at home in one of the 95 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby On bay No cribs (infant beds) available Noise-free rooms not guaranteed Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Pool access available from 8:00 AM to 8:00 PM.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

The Mazatlan Malecón 0.1 km / 0.1 mi
Playa Norte 0.1 km / 0.1 mi
Fisherman's Monument 0.5 km / 0.3 mi
Casino Codere 0.7 km / 0.4 mi
Jose Maria Pino Suarez Municipal Market 1.7 km / 1.1 mi
Mazatlán Aquarium 1.8 km / 1.1 mi
Immaculate Conception Cathedral 1.8 km / 1.1 mi
Republic Square 1.9 km / 1.2 mi
Continuity of Life 2.1 km / 1.3 mi
Plaza Machado 2.2 km / 1.4 mi
Angela Peralta Theater 2.2 km / 1.4 mi
Divers Point 2.3 km / 1.4 mi
University Theater Mazatlán 2.3 km / 1.4 mi
La Cueva Del Diablo 2.3 km / 1.4 mi
Monumento Mujer Mazalteca 2.4 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 95
  • Number of floors (main building): 8
  • Single rooms: 8
  • Double rooms: 87
  • Suites: 1
  • hotel
  • City centre
  • Nearest Bus / Metro Stop
  • Beach
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 41 more facilities & services
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Local and international calls
  • Secure parking
  • Room service
  • 24-hour security
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Sun terraceExtra charge
  • Luggage roomExtra charge
  • Dining area: 1
  • Café
  • Bar
  • Restaurant: 1
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Conference room: 2
  • Meeting room: 1
  • Business centre
  • Outdoor freshwater pool: 2
  • Children’s swimming area: 1
  • Sun loungersExtra charge
  • Parasols
  • Game roomExtra charge
  • Spa treatmentsExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Non-smoking establishment
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 35 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable6 photos

    Hacienda Mazatlan

    DOUBLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Kitchenette
    • Kitchen
    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wi-fi
    • 220V power supply
    • Cable TV
    • Plug adaptor
    • Housekeeping
    • Bathroom
    • Shower
    • Direct dial telephone
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hacienda Mazatlan

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D

    Photos are not available for this room type.

    Hacienda Mazatlan

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hacienda Mazatlan

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hacienda Mazatlan

8.2
Excellent
89 Reviews
Cleanliness
8.0 /10
Service
8.0 /10
Comfort
7.0 /10
Condition
7.6 /10
Location
10.0 /10
Neighborhood
8.0 /10
Amenities
8.0 /10
50 reviews shown
10/10
Exceptional
04 Mar 2026
Rebecca
Beautiful view, large spacious and very clean room. The restaurant staff were extremely friendly and welcoming. It was a beautiful, safe place to stay within walking distance from the beach.
Self
8/10
Excellent
18 Feb 2026
James
Cleaned the room every day. Staff was very friendly and helpful. Great location for the Carnival parade, with a balcony to watch from the room. Directly across from the beach and restaurants on beach. Older hotel, needs update.
Partner
8/10
Excellent
10 Feb 2026
Yunuhen
Great location! Friendly staff!
Leisure
6/10
Pleasant
09 Dec 2025
David
Rooms is Expedia appear much better than how they really are, they are outdated comparing to the pictures.
Leisure Partner
10/10
Exceptional
07 Dec 2025
Carlos
Beautiful beach view, friendly staff
Partner
10/10
Exceptional
04 Apr 2025
Ana Lorena
Un Hotel muy bien ubicado con una excelente vista!
Leisure Family
10/10
Exceptional
09 Apr 2024
Rosanne
Clean and very convenient hotel, right on the Playa Norte malecón. Wonderful, helpful staff. Note that there is a lot of traffic and banda noise; you get used to it after a few days. This is typical of Mexican holiday destinations - bring earplugs if you’re a light sleeper. Great place, but the rooms are definitely not soundproof!
Leisure Partner
8/10
Excellent
02 Feb 2024
Carlos
Very nice place to stay
Leisure Family
10/10
Exceptional
25 Jan 2024
Andrew
Msjd
6/10
Pleasant
05 Aug 2023
Viviana
El hotel está en el mero punto del malecon 10/10
Pero los aires de unos cuartos estaban descompuestos 🥵 de ahí en fuera todo estuvo muy bien ☺️☺️
Leisure Family_with_children
8/10
Excellent
05 Apr 2022
Fernando Ernesto
Excellent location
Leisure Family_with_children
8/10
Excellent
05 Mar 2022
Dave
Nice hotel, great location! The room was sparse, the bathroom was a little moldy on the ceiling. Lots of street noise, but this would apply to any hotel facing the malecón. I would stay here again.
Leisure Family
4/10
Poor
08 May 2021
Verified traveler
La chica del front desk que nos hizo el check in nos recibió con una actitud prepotente sin la más mínima muestra de educación y trato amable que debe de caracterizar la recepción del turísmo que como nosotros decidimos reservar nuestra estancia en éste hotel; En ningún momento nos sentimos bienvenidos, su expresión grosera y cortante fué: Muevanse para allá no puedo tener a todos encima del front desk\"!!..Aun no entiendo que hace esa persona en esa posición... Jamás volveremos a ese hotel, mucho menos recomendarlo a nadie...!!!
Business_and_leisure Partner
2/10
Poor
06 Sep 2020
Verified traveler
air conditioning was not working. And all service was bad. will no be going back
Friends_and_family Family
2/10
Poor
02 Mar 2020
Verified traveler
They don't have my confirmation so they sent me to another hotel
Friends_and_family Friends
2/10
Poor
03 Jul 2018
Art

Unbelievable, it is misery !

Photos at website do not represent not even close with what you will encounter. Rooms are worst than the cheapest motel. Best to sleep on the floor than in bed. Do not use the bathroom if you do want to get a disease
10/10
Exceptional
01 Mar 2026
Blanca
La verdad le falta mtto
La sra de limpieza paso muyyyy tarde...y le dije q ya no limpiara
Según hay reglas y paso que había gente tomando y con música muy alta
Tirando botes al pasillo
Partner
10/10
Exceptional
01 Mar 2026
Elias
Si estaba limpio, el personal fue amable
Family
8/10
Excellent
24 Feb 2026
Andres
Personal amable, muy buena ubicacion junto al mar, habitacion limpia.
10/10
Exceptional
21 Feb 2026
tony
Sufficient for purpose
Partner
10/10
Exceptional
21 Feb 2026
Brenda Ruth
La habitación impecable , el personal atento y amable. La vista hacia el mar insuperable con un túnel que te lleva directo del hotel a la playa!!! Lo único pero no tan gravoso es el estado de las toallas de baño, solamente. Volvería a hospedarme ahí sin dudarlo.
10/10
Exceptional
16 Feb 2026
felipe
Todo agradable
10/10
Exceptional
12 Feb 2026
Lilian
La limpieza y el tamaño de la habitación y el balcón. El personal en general es muy amable
Leisure Friends
8/10
Excellent
10 Jan 2026
VIRGINIA
La habitación esta muy bien con la vista al mar, el personal es muy atento. Respecto a los blancos ya las toallas están muy roidas, no son para ese nivel de hotel. Preparase para el ruido por estar a la orilla del malecón y en una zona muy concurrido
10/10
Exceptional
02 Jan 2026
Hector
Excelente vista al mar
Leisure Family
10/10
Exceptional
06 Nov 2025
Ma Isabel
Todo bien como siempre de lujo las vacaciones en Mazatlán ✨
Friends_and_family Family
8/10
Excellent
05 Sep 2025
Regina
Túnel directo a la playa 👍
Leisure Family
10/10
Exceptional
01 Sep 2025
Juana
Buena ubicación, instalaciones y atención
Leisure Family
10/10
Exceptional
18 Jul 2025
José Alberto
Está muy bien ubicado y tiene un muy buen servicio
Leisure Family
6/10
Pleasant
01 Jul 2025
Jiménez Velasco
El hotel no esta bien cuidafo, en las fotos se ve mejor. Nos encontramosnuna chinche enbuna de las hanitaciones y el personal nos la cambio
8/10
Excellent
28 Jun 2025
daniela berenice melendez
Excelente
Leisure Family_with_children
6/10
Pleasant
24 Apr 2025
maria abigail
La habitación la entregaron hasta las 3pm a pesar de que ya la tuvieran lista, en la playa se rentan las sombrillas y los camastros sin importar que sean del hotel y que uno se está hospedando ahí.
Leisure Family
10/10
Exceptional
11 Apr 2025
Candelaria
Venia de un hotel en zona dorada y la vedad el hotel hacienda no le pide nada a esos hoteles aunque solo fue una noche estuvimos muy agusto.
Leisure Partner
10/10
Exceptional
09 Mar 2025
César Javier
Un buen lugar para hospedarse
10/10
Exceptional
09 Mar 2025
Mariely
Muy buen lugar para hospedarse
Business_and_leisure Partner
10/10
Exceptional
27 Mar 2024
Francisco
Muy buen servicio
Leisure Family
10/10
Exceptional
06 Feb 2024
Manuel
Buen trato
Leisure Family
10/10
Exceptional
04 Aug 2023
Óscar Eduardo
Buen hospedaje, lo recomiendo en un 90. Perfecta ubicación. Personal amable. Lugar cómodo.
8/10
Excellent
27 Jul 2023
Laodicea
Recomendado bien ubicado,Limpio , personal amable , Chek in Rapidísimo. Sin duda. Volvería a hospedarme en el
Leisure Family
10/10
Exceptional
02 Feb 2023
evangelina

Nos toco tiempo de remodelacion de habitaciones.

Excelente
Friends_and_family Friends
4/10
Poor
11 Jan 2023
Claudia
El Servicio a clientes es decepcionante, no te ayudan en nada, el bellboy ni siquiera te ayuda a cargar una mochila, la recepcionista una cinica, las toallas y sabanas ya muy desgastadas, la limpieza la hacían tardísimo, el wifi se desconecta todo el tiempo, no te dejan ingresar comida o bebidas al area de alberca, realmente lo unico que vale la pena es la ubicación, de ahi en fuera apoyo todos los comentarios negativos que otros clientes han puesto, y que ahora compruebo eran verdad, pese a eso quise darle el beneficio de la duda y fue pesimo. Hay muchas mas opciones!!
Leisure Family
6/10
Pleasant
26 Dec 2022
José Luis
Buena ubicación, buena limpieza aunque el olor de la habitación no era de lo mejor. Mucho ruido para descansar. Bueno nada más
Leisure Family_with_children
6/10
Pleasant
26 Aug 2022
Yito

Ubicación bien, todo lo demás más o menos.

El hotel buen ubicado y personal en general amable. Un poco viejas las instalaciones, algo sucio, un día no hubo agua por un rato, el internet en la habitación no es muy bueno.
Otro detalle… no pudimos sacar factura ni por la app ni en el hotel.
Friends_and_family Family
8/10
Excellent
30 Apr 2022
DIANA ELIZABETH GAVIA
Buena ubicación y agradable ambiente
Leisure Family
8/10
Excellent
24 Apr 2022
Antón R.

Recomendado.

Nuestra experiencia fue muy buena pues nos dieron una muy buena habitación con un balcón enorme y con una maravillosa vista al mar, sin embargo, la puerta al balcón no era nada segura y en ocasiones no hacían el aseo del cuarto.
Friends_and_family Family
2/10
Poor
10 Mar 2022
Flor
Pésimo mal trato
Groseros y aparte te niega. Servicio
Business Partner
8/10
Excellent
03 Nov 2021
Roberto Vazquez
Buenas instalaciones, personal amable.
Leisure Family
10/10
Exceptional
22 Apr 2021
Verified traveler

Inconformidad de la entrada y salida

Fue excelente la extancia. Solo que en el horario si es como que algo no muy agradable, anteriormente entrabas a las 12 pm y salida era a las 12 y ya le quitaron horas..... Ojala pudieran hacer algo con eso y seria el mejor hotel....
Partner
10/10
Exceptional
18 Apr 2021
maria guadalupe

Excelente

Muy comodo, y una excelente vista hacia el malecón. Muy buen hotel lo recomiendo
Partner
10/10
Exceptional
26 Mar 2019
Verified traveler
Para nosotros todo estuvo perfecto y vamos a volver este verano muchas gracias por todo
Leisure Family

Location & surroundings

Hacienda Mazatlan
Av. del Mar y Flamingos S/N, Mazatlan, Mexico

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Hacienda Mazatlan

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