CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
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7.8/10Very good440 Reviews
Cleanliness8.0/10 8.0
Service8.2/10 8.2
Comfort7.6/10 7.6
Condition7.2/10 7.2
Location6.8/10 6.8
Neighborhood8.2/10 8.2
Amenities7.6/10 7.6
See all ratings- Beach hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Sands Arenas
Enjoy a seaside escape at Hotel Sands Arenas in Mazatlán. Located near Playa Norte, this beach hotel offers an outdoor pool, waterslide, and complimentary Wi-Fi. Savor international cuisine at Del Pacifico restaurant and bar, or enjoy room service. Start your day with a buffet breakfast (fee applies).
The hotel also provides concierge services, dry cleaning, and free self-parking. Relax in one of the 101 air-conditioned rooms featuring Smart TVs and cable programming. Bathrooms include showers and hair dryers.
Hotel Sands Arenas is conveniently located within a 5-minute drive of The Mazatlan Malecón and Mazatlán Aquarium, and a short distance from attractions such as Plaza Machado and Olas Altas Beach.
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When you stay at Hotel Sands Arenas in Mazatlán, you'll be by the ocean, a 1-minute drive from The Mazatlan Malecón and 9 minutes from Olas Altas Beach. This beach hotel is 0.4 mi (0.7 km) from Playa Norte and 0.7 mi (1.1 km) from Mazatlán Aquarium.
Make yourself at home in one of the 101 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones and complimentary bottled water, and housekeeping is provided daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Beach services
Smoking areas
Childcare
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
By ocean
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: MXN 300 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MXN 232 for adults and MXN 140 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Playa Norte
0.1 km / 0.1 mi
Casino Codere
0.6 km / 0.4 mi
Mazatlán Aquarium
0.7 km / 0.4 mi
University Theater Mazatlán
1.1 km / 0.7 mi
Hector Guillermo Pena Tamayo Park
1.4 km / 0.9 mi
Fisherman's Monument
1.6 km / 1 mi
Teodoro Mariscal Stadium
1.9 km / 1.2 mi
La Gran Plaza Mall
2.3 km / 1.4 mi
Mazatlán Letters
2.5 km / 1.6 mi
Monument to the Family
2.6 km / 1.6 mi
Jose Maria Pino Suarez Municipal Market
2.8 km / 1.7 mi
Immaculate Conception Cathedral
2.9 km / 1.8 mi
Casino del Rey
3.1 km / 1.9 mi
Republic Square
3.1 km / 1.9 mi
MonteCarlo Casino
3.1 km / 2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 101
- Number of floors (main building): 3
- Double rooms: 12
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Beach
- Wheelchair-accessible
- Car park
Show 30 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Secure parking
- Room service
- Laundry serviceExtra charge
- 24-hour security
- Bellboy service
- Lift access
- Terrace
- NewspapersExtra charge
- Luggage room
- Towels and bed linen
- Restaurant
- Non-smoking area
- Smoking area
- Air conditioning in Restaurant
- Outdoor freshwater pool
- Children’s swimming area
- Sun loungersExtra charge
- WaterSlides
- Outdoor Rooftop Swimming Pool
- Breakfast
- Deposit on arrivalExtra charge
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
AI
All Inclusive
Meals and selected drinks/services may be included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySands Arenas
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDS • 1 Bedroom • 20 m²QUA.2B
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySands Arenas
QUADRUPLE TWO BEDS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2B
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE ONE BEDDOUBLE • ONE BED • 1 Bedroom • 20 m²DBL.1B
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySands Arenas
DOUBLE ONE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.1B
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySands Arenas
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySands Arenas
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySands Arenas
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySands Arenas
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Sands Arenas
100
reviews shown
Juan Pablo
Lugar bien ubicado
Peter
Good
Brenda
The place is falling apart no matanance the pool isn’t working hard to communicate when the staff only speak Spanish they don’t clean the area around the pool
Luis
You pay for what you get, pretty inexpensive place BUT if youre planning to satay longer than a weekend, this is not the place, there was a dead bug when i arrived in my room, the sliding door to the balcony didn't work, the water on the shower was yellow, the bed was too hard imo, ac didnt work, tried to call the staff to address the ac but they didn't pick up, elevator buttons dont work. Its an ok place to stay for a weekend if you plan on exploring instead of saying at the hotel but definitely not a place to stay and rest.
Corinne
We chose this property due to its proximity to my family’s condo. It was clean and decently cared for. Pool area was nice and the breakfast buffet was delicious.
Taylor
The staff here are incredible. So friendly and kind. They made the experience, and im looking forward to returning to stay again!
Efigenia
The property is ancient and very dirty. The Spad wasn't working, and the towels were very hold
Never stay again at this property smells so bad
Never stay again at this property smells so bad
Juan
Excellent Service
The Service was excellent, especially the person cleaning the room,she was very professional, friendly and knowledgeable
Rolando
Good location and the ocean view is amazing
Carlos
Could use some updates
Juan
Excellent service
Excellent service the room was very clean
Juan
Excellent service
Excellent service the room was very clean
Caleb
I do not speak Spanish. The staff was helpful at check in and the restaurant. I enjoyed my stay and would like to return
Trinidad Carreon
terrible place, I wont recommend it
Edgardo
Good location but too noisy and cheap overall.
azucena
Tv waz not working and ac
MICHAEL JEROME
Great restaurant, staff, and location near beach and parks.
james donald
hardly anyone spoke english. very noisy outside at night till 10 pm
John P.
Beautiful view. Handy location for Centro or Golden Zone.
Anna
Great area,
Dan
We have stayed here about 5 times. The rooms aren’t 5 star but have always been keep up. Last night we got the room definitely in need of restoration. It was on the back side and really rough. I booked online to confirm we would find room as was a holiday weekend. They said at checkout that the good rooms were full. Recommend looking at room prior to payment if possible.
Lindsey
Expedia definitely needs to be updated with proper photos, this place is old and worn down, our room was nasty, black mold on the walls, ceiling, and in the tile grout, floors felt nasty and sticky and left our feet black after walking barefoot in our room after just being there for the first few minutes! The bedding was paper thin and we asked for more blankets and our request was ignored over and over, never got them. The pool was decent as well as the AC, the only postives I have for it and being across the beach was nice but I did not feel clean staying here!
Salvador
Great 👍👌
miguel
Great location!! It is a good value, walkable distance to the bus station and the aquarium
dominique
Friendly staff.
ANTHONY
Get What You Paid
Decent rooms near beach. Good for price compared to others.
Denise
Nice
Everybody was ok....the staff was extra friendly and helpful....very good location easy check in i will definitely stay there again
Verified traveler
Pool area and hallways extremely slippery, unsafe. Not to mention my 3 year old got a deep cut on her toe, unsure how, in the pool area. My girls couldn't walk around the pool area without slipping every 5 seconds, we left the pool area after about 10 mins. Hallways were as slippery as the pool area! Asked for towels at the reception area, guess what? There weren't any! Room was outdated, dirty looking. Shower had no running hot water, vanity faucet was loose and brown water came out when opened. Couldn't sleep at all, you can hear all the street noise right through the windows and walls. Would never stay here again.
Verified traveler
Restaurant staff, pool staff and maid services staff were nice and welcoming. Front desk staff need to be more welcoming and friendly.
The bed mattress was uncomfortable and hard! pillows were flat and uncomfortable.
The bed mattress was uncomfortable and hard! pillows were flat and uncomfortable.
Jose Francisco
Good location
Great location for Beach, food and beer!
Hector
Great location, friendly staff, rooms are nice, and they have a nice pool area
Juventino
Not so good
michael
Quick stay because of virus
In one of my favorite hotels in mazatlan right on the malecon ,,has an excelent restraunt as well staff ,is great
Gonzalo
Good for a budget but wait for the renos!
No one had told told us that the entire pool area was under renovation Along with most of the hotel areas.. We would have booked a different hotel since that was our deciding point.
1 water bottle in room instead of 2 and given 2 twin beds instead of 1 king as requested.
1 water bottle in room instead of 2 and given 2 twin beds instead of 1 king as requested.
Verified traveler
I was never informed during my booking that the pool was under construction, the pool was a priority, parking got OVER parked
Angelo
No me gusto que en la publicidad muestra que el hotel esta en la playa pero en realidad esta cruzando la calle. El costo es por un hotel de playa.
I did not like that in the advertising it shows that the hotel is on the beach but in reality it is crossing the street. The cost is for a beach hotel.
I did not like that in the advertising it shows that the hotel is on the beach but in reality it is crossing the street. The cost is for a beach hotel.
Verified traveler
TOO MANY KIDS AT THE POOL. PEOPLE WITH LOUD MUSIC AT THE POOL AREA TILL 3-4 IN THE MORNING. POOL AREA VERY DITY
Verified traveler
The hotel is ok but it really needs a TLC but for the most part its ok.
Fernando
The hotel overall is old and not very well kept. It looked so much better in photos. The beds are hard and very uncomfortable the view to the ocean is nice. The air-conditioning sistem need to be upgraded does not work all the time. And being in such a hot location . It can be uncomfortable. The restaurant is expensive and definitely not the quality of food you pay for.
Verified traveler
Hotel is outdated, dirty, starting from the entrance, the floors everything inside the room was not very clean. I would never stay here again even if it was free. Door was hard to open, one bed looked like it was used, the cleaning ladies don’t do a good job, staff are not very friendly they don’t say good motor anything. They charge you 200 pesos deposit for the tv control remote and they can at least clean the damn remote🙄. The actual beds are old and stained, one of my pillow cases had a big stain. The back of the toilet was dirty like when it has pipí for days omg it’s the most terrible hotel, it was more a like a star motel. It’s not worth it the money you pay, the only good thing is the location but even the pool is not very clean, everything is old. I’m telling you don’t spend your money on this hotel, it’s better if you pay a taxi to get here to the boardwalk and have a clean bed elsewhere.
Verified traveler
Great views of the ocean. Very close to the beach. Rooms were clean and tidy.
Verified traveler
Well the cleaning lady’s was very rude to us and after Check out time we forgot the remote control my husband when back to look for it the cleaning lady hide the control from us and after other very sweet women also part of the cleaning crew told us we’re there hide it ( over all a very bad experience over 200 Mexican pesos. Not going back .
elaine
Excellent on all areas
Verified traveler
Poor A/C in one of my units and no free breakfast.
James
Property is a little weathered. Staff took a while to check in. Took care of two other people before me,when i had been waiting.
SilviaC
Excellent choice of hotel because of the location and all rooms are oceanfront.The staff is super friendly.Have stayed there many times because it’s also very safe!
Verified traveler
Ok for the price a little loud but clean room and hot water for shower
Verified traveler
My parents enjoyed their stay at this hotel. The staff was very helpful.
Verified traveler
The Sands Arenas...
Great place to stay if you want to be near the beach and get some local culture. Hotel needs renovation so this is no 4 star hotel, just know it straight up. The Pacific Grill attached to the hotel is a great place to eat and has great food at good prices.
Elizabeth
Very Comfortable Room with Ocean View
We arrived after dark, and the street where the hotel is located is under construction. Check-in was easy, the porter carried a heavy load on our behalf, and the room was quite comfortable. We had an ocean view and ate a lovely dinner at the restaurant, which was friendly and lively.
Chet
good Hotel near beach
Hotel is older but well maintained & clean. Beach just across the street
Verified traveler
Very good value. Perfect location.
Usually a good location on the ocean front. From the balcony, view over the Playa Ollas Altas. Alas, hotels.com failed to mention the road repairs along the malecon and the impossibility to use the beach! The hotel has seen better days but is comfortable and clean.Our room had a musty smell as many places along the ocean, so we kept the sliding doors open. Nice swimming pool often very busy and noisy.
Bu this year the road is on refection
Bu this year the road is on refection
DAVE GALAS
The road construction in front of the building and traffic because of it was very loud. The hotel was listed as pet friendly and it was NOT! Five hours after check in we were asked to leave however we did not. We never hid our pets and never would. The beds were like box springs and tattered awfully. However the overall cleanliness and appearance were nice and the ppl that worked there were all outstanding and pleasant. I would stay here again.
le
Terrible
Dor well not open propiable
Maria
Good location
Towels dirty and old, sink and shower never been cleaned ,. Roaches I got what I pay.
Air conditioning okey, wifi poor signal exelent location
Air conditioning okey, wifi poor signal exelent location
Shasha
Rooms were in good clean condition. but pool area is in definite need of a remodel
chary
The entire hotel was so out dated
The entire hotel was so outdated. The door handles were rustes the door knobs everything was rusted n old
Verified traveler
No towels for use at the pool.
J R
Balcony ocean view
Good value, but an older property and could use an update.
It's right in the center of the Malecon and has a nice little restaurant next door.
The beach is just across the street.
The internet and TV signal were intermittent.
They are doing some updates, like the elevators and entries.
It's right in the center of the Malecon and has a nice little restaurant next door.
The beach is just across the street.
The internet and TV signal were intermittent.
They are doing some updates, like the elevators and entries.
Omar
Stinks!
Room smelled like an old flea market..
Regla
Cheap and close to the beach
The staff was kinda weird but the beach it's very close and it wasn't loud anything.
miguel
Worst room no view broken door.
The fair for a nihgt seem too good to be true wihc was the case, the location is the best about hotel, truely bad quality expedia should not have it as a 3 star please revise your standards.
Joan
Nice hotel on the Malecon
The Malecon is great for walking, running, bike riding etc. with the beach just below it. The sound of the waves in the room was great.
The pool is heated and the second one has a water slide for kids.
The traffic noise was quite loud at times.
The hotel staff was efficient and could have been friendlier.
The pool is heated and the second one has a water slide for kids.
The traffic noise was quite loud at times.
The hotel staff was efficient and could have been friendlier.
Verified traveler
We made our reservation on saturday to stay sunday night.When we arrived they said they could not verify until monday morning at 0900 am so they made me pay again telling me I would get reimbursed monday morning.I spent 1 hour before they authorized the reimbursement because it wasnt showing in their system even though I was showing them the confirmation.
Rafael
Great!!!!
Very comfortable . Great staff an location and the Sunday buffet very good. Second time there and will be back!
Verified traveler
Nice hotel that was close to the beach
People were very helpful and we enjoyed our time there.
Abel
Arena Stay
The bed was very uncomfortable and there was no access to wifi in the room where I was staying in.
Carol
No me gustó que no hay privacidad todo se escucha
Alex
Las habitaciones son limpias, pero los muebles ya son un poco viejos
Las piscinas agradables
Las piscinas agradables
ARTURO ERNESTO
Excelente ubicación y muy amable atención
Luis
Excelente hotel
Irving
Buen lugar frente al malecon
Yanira
Personal amable y habitacion limpia
Quetzaly
La de la recepción , muy prepotente
No se si sea la misma pero en la noche , no nos gustó la atención que nos dio ,
No se si sea la misma pero en la noche , no nos gustó la atención que nos dio ,
Erick
La.alberca no esta en uso y no informan en la aplicacion
Rosario
Es agradable si solo quieres dormir
Rocio
La vista a la playa era espectacular! Volveremos muy pronto
diana
Las instalaciones se ven viejas y descuidadas, la alberca sucia y despintada además de que no servían los elevadores y había mucho ruido
Alejandro
Todo bien
Carlos
Excelente
diana gabriela
Nunca pasaron a hacer la limpieza
Me tocó en el primer piso y una persona afuera de mi habitación con la música, una bocina se durmió como a las 6am no dejaron descansar
No tienen reglas en el establecimiento
Los muebles de la habitación en muy mal estado, el espejo, todo manchado como de negro dañado, no lo recomiendo para nada
Me tocó en el primer piso y una persona afuera de mi habitación con la música, una bocina se durmió como a las 6am no dejaron descansar
No tienen reglas en el establecimiento
Los muebles de la habitación en muy mal estado, el espejo, todo manchado como de negro dañado, no lo recomiendo para nada
jose
La limpieza en las habitaciones, pero el servicio fue muy malo nos hicieron esperar 2 horas en el lobby además le faltan servicios e informacion
Luis
Todo bien
Juan
Tiene vista al mar y estas enfrente del malecon exelente opcion la recomiendo ampliamente
Verified traveler
Fue agradable el hospedaje, sin embargo tuve inconveniente con tema de facturación por ambas partes
miguel
Muy buen lugar y repetire
Gerardo
Es un hotel muuuuy viejo, con poco mantenimiento!!!
La puerta de mi habitación era muy complicada de abrir o cerrar. No había ni una silla en el cuarto para poder trabajar con la computadora!!!
Los controles remotos del aire acondicionado y de la TV no funcionaban!!!
El personal muy amable pero no vuelvo a hospedarme ahí!!!
La puerta de mi habitación era muy complicada de abrir o cerrar. No había ni una silla en el cuarto para poder trabajar con la computadora!!!
Los controles remotos del aire acondicionado y de la TV no funcionaban!!!
El personal muy amable pero no vuelvo a hospedarme ahí!!!
Kathya elimey
Perfecto
VICTOR HUGO MARTINEZ
UBICACION
Brenda Judith
Nos fue excelente, en trato, instalaciónes, comodidad sin duda volvería a hospedarme ahí de nuevo
Adrian
El hotel tiene sus años y se nota, pero sigue siendo un lugar agradable, familiar y el personal es muy amable. A corta distancia ha todo tipo de restaurantes y tiendas de conveniencia.
Monserrat fierros
La propiedad está en deterioro, el elevador no sirve se quedan atorados los botones, a mi bebé de 3 meses el elevador se le cerró en su brazo, en el cuarto en la madrugada salieron cucarachas
Luis Braulio
Exelente
Alvaro
Por el precio está muy bien, personal muy amable, las instalaciones si están un poco descuidadas pero no tuve ningún problema en mi estancia
Melissa
Es terrible el servicio los colchones tienen los resortes de fuera y me lesione mi pierna! La habitación está en pésimas condiciones no me querían devolver un depósito de 300 pesos porq no tenía el recibo y si devolví las cosas las recepcionista grosera todo pésimo
Jorge Martin
Las señoras de las limpieza muy groseras, y aparte no limpian las habitaciones, las señoritas de recepción muy groseras nuestra llave no funcionaba y surgieron que mi pareja no hacía el uso correcto cuando la llave realmente se desactivo muy mala experiencia y tiene un costo que la verdad está alto para el servicio y las instalaciones
Adriana
Muy bien ubicado. Frente al smelcon y fácil acceso y cercanos s lo más importante turísticamente hablando. No es lo que acostumbro, pero es pasable. gusto
Ernesto
Cumplió su cometido
Bien en general, cumplió su cometido.
Ya se le notan los años
Ya se le notan los años
Maricela
Todo está cera
Edgar
Excelente el servicio es muy bueno nomás q se le olvidó decirme el número de mis habitaciones pero en general excelente
Location & surroundings
Sands Arenas
Av. del Mar 1910 Col Telleria, Mazatlan, Mexico
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Sands Arenas
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