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City Express Mazatlan

Mazatlan · Mexico

Avenida Del Toreo 91View location

8.4/10Excellent1,000 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort8.2/108.2
Condition8.4/108.4
Location8.8/108.8
Neighborhood8.6/108.6
Value10.0/1010.0
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Express Mazatlan

Located in Mazatlán's business district, City Express by Marriott Mazatlán is within a 5-minute drive of La Gran Plaza Mall and The Mazatlan Malecón. This hotel is 1. 9 mi (3 km) from Mazatlán Aquarium and 3. 5 mi (5. 6 km) from Mazatlan International Center.

Enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities include complimentary Wi-Fi, a ballroom, and a vending machine. Make yourself at home in one of the 110 air-conditioned guestrooms. Complimentary Wi-Fi keeps you connected, and cable programming is available for your entertainment.

Bathrooms feature showers and hair dryers. Conveniences include phones, desks, and blackout drapes/curtains. Take advantage of the hotel's room service (during limited hours). A complimentary local cuisine breakfast is served daily from 6:30 AM to 10:30 AM. Featured amenities include a business center, a 24-hour front desk, and luggage storage.

Free self-parking is available onsite.

Read more about this hotelShow less

Located in Mazatlán, City Express by Marriott Mazatlán is in the business district, within a 5-minute drive of La Gran Plaza Mall and Mazatlán Letters. This hotel is 1 mi (1.6 km) from The Mazatlan Malecón and 1.9 mi (3 km) from Mazatlán Aquarium.

Make yourself at home in one of the 110 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Caverna del Diablo 0.7 km / 0.4 mi
La Gran Plaza Mall 1.1 km / 0.7 mi
El Cid Country Club Golf Course 1.3 km / 0.8 mi
Mazatlán Letters 1.4 km / 0.9 mi
MonteCarlo Casino 1.4 km / 0.9 mi
Monument to the Family 1.4 km / 0.9 mi
The Mazatlan Malecón 1.7 km / 1 mi
Casino del Rey 1.8 km / 1.1 mi
Teodoro Mariscal Stadium 1.8 km / 1.1 mi
Sea Shell City Museum 2 km / 1.2 mi
Punta Camaron Beach 2 km / 1.3 mi
Hector Guillermo Pena Tamayo Park 2.2 km / 1.4 mi
Playa Sábalo 2.3 km / 1.4 mi
Pacific Golf Center 2.7 km / 1.6 mi
University Theater Mazatlán 2.8 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2008
  • Year of most recent renovation: 2008
  • Total number of rooms: 110
  • Number of floors (main building): 6
  • Single rooms: 44
  • Double rooms: 60
  • Suites: 5
  • Accessible rooms: 1
  • hotel
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Show 34 more facilities & services
  • Maestro
  • City centre
  • Nearest Bus / Metro Stop
  • Harbour
  • Beach
  • Golf course
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Gym
  • Luggage room
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Breakfast
  • Continental breakfast
  • Hot breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    City Express Mazatlan

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City Express Mazatlan

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    City Express Mazatlan

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 BedroomDBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable9 photos

    City Express Mazatlan

    DOUBLE QUEEN SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Desk
    • Direct dial telephone
    • TV
    • Internet access
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Bathroom
    • Shower
    • Hairdryer
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 2Room • CAPACITY 2ROO.C2

    Photos are not available for this room type.

    City Express Mazatlan

    Room CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    City Express Mazatlan

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    City Express Mazatlan

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR QUEEN BEDRoom • SUPERIOR QUEEN BEDROO.QN-SU

    Photos are not available for this room type.

    City Express Mazatlan

    Room SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN

    Photos are not available for this room type.

    City Express Mazatlan

    DOUBLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    City Express Mazatlan

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    City Express Mazatlan

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    City Express Mazatlan

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    City Express Mazatlan

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    City Express Mazatlan

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    City Express Mazatlan

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    City Express Mazatlan

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    City Express Mazatlan

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    City Express Mazatlan

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    City Express Mazatlan

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    City Express Mazatlan

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    City Express Mazatlan

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 BedroomDBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable9 photos

    City Express Mazatlan

    DOUBLE TWO DOUBLE BEDS

    Room photos

    9 photos

    Room overview

    Smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Wheelchair-accessible
    • Desk
    • Cable TV
    • Housekeeping
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Ironing set
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BED • 1 BedroomDBL.QN-SU
    DOUBLE SUPERIOR QUEEN BEDPhoto unavailable8 photos

    City Express Mazatlan

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    8 photos

    Room overview

    Smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Room amenities

    • Desk
    • Cable TV
    • Housekeeping
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    City Express Mazatlan

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    City Express Mazatlan

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Express Mazatlan

8.4
Excellent
1,000 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.4 /10
Location
8.8 /10
Neighborhood
8.6 /10
Value
10.0 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
11 Jul 2026
Eliseo Andrade
On my first day, the housekeeping team tried to enter the room; on one occasion, they didn't even knock—they just opened the door. The room was clean because I had just checked in. On the second day, however, they never came to clean it. Everything else was very good: the pool was clean and the staff very friendly. The breakfast was simple, with the fresh-brewed coffee machine being a highlight.
Self
10/10
Exceptional
19 Feb 2026
Edgar
Its the perfect hotel to stay at a great price. Free breakfast and coffee every morning. Perfect location
Partner
8/10
Excellent
06 Feb 2026
Armando
Nice
Leisure Partner
6/10
Pleasant
09 Jan 2026
Mona
Room was dated and air conditioner was super noisy. Bathroom sink did not drain properly. Pool was ok and had been retrofitted with a liner that was damaged. Hotel was kept fairly clean. Great location, staff was friendly and helpful. Breakfast had Mexican and western cuisine.
Leisure Partner
10/10
Exceptional
04 Jan 2026
marco antonio
Good hotel
Friends_and_family Family
10/10
Exceptional
30 Nov 2025
Juan Diego
everything was good except that in my morning before leave the room ran without water i dont know why and how much time, but was solved. thanks for your attention!
Business
8/10
Excellent
11 Nov 2025
Eduardo
Todo bien. Es deseable que revisen los aires acondicionados (splits), para mejorar el sistema de ruido.
Con mantenimiento de limpieza se corrige
Business
10/10
Exceptional
04 Nov 2025
Aide
Clean room, Excelent staff, close to restaurantes.
10/10
Exceptional
15 Oct 2025
Margaret A
The price was very good. It seemed further away from the airport than expected. Breakfast was good. This is an older property and not luxurious but I was glad I booked.

10/10
Exceptional
23 Sep 2025
Jose De Jesus

Muy bueno acordé al precio

Es un hotel sencillo, pero cuenta con todo lo necesario en sus habitaciones, escritorio, plancha, secadora de pelo, clima muy bueno y las camas cómodas y limpias
Business Self
10/10
Exceptional
20 Sep 2025
Mauricio alexander

Recomendado

Pasamos una noche muy calida y comoda, todo muy limpio, el servico increible y el desayuno muy rico
Friends_and_family Family
10/10
Exceptional
24 Jul 2025
Hiram
La alberca no sirve, tiene una cubierta de hule, muy sucia, mal aspecto.
Business_and_leisure Family
10/10
Exceptional
13 Dec 2024
Crystal
Enjoyed my 3 night stay at this property. It is clean, convenient, walkable for me but is 20 mins to the golden zone. Depends what you need. But for me I liked that it was close to shopping, staff were friendly and helpful, daily housekeeping service was top notch and the breakfast had lots of options. Loved the espresso in the morning. This is not Canada or the United States. You need to adjust your expectations. Or pay a lot more. Don’t listen to the negative reviews. If something isn’t right, communicate with the staff and they will fix it. Enjoy your stay!
Leisure Self
10/10
Exceptional
18 Nov 2024
ann louise

we will be back

the fastest friendly efficient check in ever!
great hot breakfast
comfortable bed, good wifi
Partner
10/10
Exceptional
20 Oct 2024
Luis
La estancia fue excelente
Partner
6/10
Pleasant
14 Oct 2024
Grace

Bad front desk customer service

Our night stay was good, room not the greatest, but for one night was ok. When room was checked out of, my husband left our fast phone charger with long cord in the room. I called the front desk and the receptionist told me it was there at the front counter, that the cleaning lady had dropped it off. We went back to get it and they denied what they told me and said they had no access to it because the cleaning lady had locked it up. I asked for the manager and they claimed they had no access. There was no way that they would give it back. I asked for names and they denied knowing the cleaning lady’s name. Bad customer service and return of forgotten items.
Business
4/10
Poor
12 Aug 2024
LUIS F

INCONFORMIDAD POR SERVICIO

demasiada FALTA DE ATENCION EN RECEPCION Y EN EL SERVICIO DE MANTENIMIENTO DURE UNA SEMANA Y NO PUDIERON SOLUCION PROBLEMAS DE INTERNET en recepcion les falta atender POR PRINCVIPI SALUDAR, del bufet siempre falto pan dulce, y no vario el menu TODOS LOS DIAS HUEVO Y TOTOPOS CON CHILE, siempre estar pidiendo las cosas SEÑORITA FALTA PAN, SE ACABO EL DESAYUNO no estan al pendiente de que falta y eso es en todo JUGOS, CAFE DESAYUNO, PAN y personal para la limpieza de las mesas, POR EXCESO DE CLIENTES NO PUSIERON EN LA SALA DE CONFERENCIAS y sin aire de abanico porque la refrigereracion NO SERVIA la primera vez estaba en el LOOBY y jamas regreso MAL SERVICIO
Partner
8/10
Excellent
05 Aug 2024
Alejandro

recomendable

Todo bien solo que no me cambiaron las toallas el primer dia. También la zona del comedor es muy pequeña, no se da abasto con tanto huesped, obviamente la gente se toma su tiempo para consumir sus alimentos, la espera se hace eterna para poder tomar los nuestros.
Friends_and_family Family
10/10
Exceptional
30 Jul 2024
ADRIANA
Muy cómodo, cerca del malecón, tiendas de autoservicio, el desayuno muy rico, el personal muy atento, la regadera se me hizo muy chiquita, pero todo excelente, lo recomiendo
Friends_and_family Family
6/10
Pleasant
22 Apr 2024
David
My luggage was miss tagged and I could not recover it for a while. The land line in the hotel room was not functioning when I needed it for a conference call.

There was construction being performed in an adjacent room.

David C.
Leisure Family
4/10
Poor
11 Apr 2024
Karyn-grace
We booked this hotel for 3 nights for an 'eclipse' trip. The cost of the room was VERY inflated because of the eclipse and it was still the least expensive option available, including Airbnb's. We booked two months in advance, and prices were nuts. This room cost us triple what it should have for 3 nights and, given the lack of cleanliness of the room, we were VERY disappointed. The breakfast was good and the staff were lovely, the common areas of the hotel, including the pool, was good. But, the room was dirty (empty drink bottles left from the last guest!), the furniture old and mishappen, the window film bubbled and the blankets and pillows old and worn. I expected way more from a Marriott hotel!
Leisure Partner
8/10
Excellent
09 Apr 2024
Alma
It was good we only used for one night
Friends_and_family Family
6/10
Pleasant
07 Apr 2024
Darlene
Heneen
10/10
Exceptional
31 Mar 2024
Laura
Excellent customer service
Leisure Family_with_children
6/10
Pleasant
30 Mar 2024
Ana
When arriving my room had a bad small. I expected nicer place.
Leisure Family
8/10
Excellent
05 Mar 2024
Miguel
Good customer service.
Room nice and clean.
Very good location.
Leisure Family
10/10
Exceptional
12 Feb 2024
Josh
Went down for the Mazatlán Carnaval 2024, great hotel and safe,
Leisure Friends
8/10
Excellent
10 Feb 2024
Rigoberto
Need a mini fridge in the rooms
Leisure Partner
10/10
Exceptional
11 Dec 2023
Verified traveler
I expected better conditions after knowing that Marriot got this hotels. Not a lotnof changes but still good. Onky thing: very expensive price for a room, maybe because is Mazatlan in a weekend
Business
10/10
Exceptional
04 Oct 2023
Karla
Great customer service
10/10
Exceptional
26 Sep 2023
Ruben
Everything is really good but it needs the rooms need to be ipdated
Leisure Family
10/10
Exceptional
27 Jul 2023
Rosa
I love the place and will come back to stay
Leisure Family
10/10
Exceptional
19 Jul 2023
John
I was there 12 hrs total everyone was nice
Leisure Family
10/10
Exceptional
02 Jul 2023
Brenda
Muy cómodo y cercano al malecón
Leisure Family
6/10
Pleasant
27 Jun 2023
Juanita

NOT VERY HAPPY!!!!

We have stayed there before and it was good, but this time it was not as good. The room more than small, the pillows were all full of bumps. Also though you have no contro over it I guess, the guests of the bus loads were terrible; we couldn't even get our cups of coffee peacefully cause they were pushing people, showing no manners whatsoever; we definitely didn't enjoy your breakfast cause there was no room for us with all those people there, we had to go out for breakfast and as you can figure out, that was an extra expense for yours truly, but as they say you live and learn we'll know better next time.
Partner
4/10
Poor
20 Jun 2023
Daisy
The rooms had ants and there was no more rooms left !
Leisure Partner
8/10
Excellent
31 May 2023
Roberto
Stuff at from very courteous when checking in or out but no one during the day ever said hi or anything
Leisure Family
8/10
Excellent
12 Apr 2023
Sead
It's a good little hotel to stay in for a couple of days. We only stayed for one night. It's pretty clean and the staff is very friendly.
Leisure Family_with_children
10/10
Exceptional
12 Apr 2023
Efren Yepez
The service is great highly recommended. Plus great breakfast options.
Business_and_leisure Partner
8/10
Excellent
15 Mar 2023
sam
It’s central and easy if you are just passing through.
6/10
Pleasant
28 Feb 2023
Jose
The check in was awful. Employees talking and not acknowledging customers ;very rude, besides that everything great.
Leisure Family
6/10
Pleasant
07 Jan 2023
Angelica
The staff at the reception’s attitude was like you were inconveniencing them when we requested clean towels and toiletries.
Business_and_leisure Partner
10/10
Exceptional
05 Jan 2023
Rhonda
Very basic room, no fridge, coffee, or microwave. But the bed was comfortable and there is security to watch your car.
Breakfast was typical, coffee was good.
Leisure Partner
6/10
Pleasant
01 Jan 2023
Veronica
El lugar estaba muy lejos de la playa. Para hacer check in tuvimos problema, no estábamos en el sistema. La Señorita de recepción llamada Rosa fue muy grosera desde que llegamos. Durante el desayuno estaba poniendo de mala gana la comida y no dejaba que las personas se sirvieran su comida, las personas ya tenían esperando por mucho tiempo. A la hora de salir le pedimos permiso para dejar nuestras maletas ya que nuestro vuelo salía tarde. No nos dejo, pero a otras personas si les cuidaron su maleta. El señor de limpieza muy amable y siempre con una buena sonrisa.
6/10
Pleasant
29 Dec 2022
NAZIRA
El desayuno se acabó rapido y tardaban mucho en servir mas
Esta muy bien la ubicación
El hotel esta normal, no es un hotel de lujo definitivamente
Leisure Family_with_children
10/10
Exceptional
17 Dec 2022
Rolando
Was good but took alot to have breakfast in the mornings
Leisure Family
10/10
Exceptional
16 Nov 2022
RAUL
Very Clean. Friendly staff.
Leisure Family
4/10
Poor
12 Sep 2022
Francisco
The hotel is in need of some up keep. Light didnt work.
Business_and_leisure Partner
8/10
Excellent
04 Jul 2022
Diana
Clean property.
Leisure Family
8/10
Excellent
09 Jun 2022
Hector
Property was a little overpriced but understandable because of where it is, cleanliness was a 6 out of 10 rooms smelled bad though, and beds could be a little bigger
10/10
Exceptional
14 Apr 2022
Christina
Everything was great. Only thing I didn’t like was that breakfast was always almost the same food everyday
Leisure Family
2/10
Poor
19 Feb 2022
LOURDES

Bad Service

To begin I want my money back, they gave me a room that was out service it needed maintenance
the shower water run to the entry door. The pillow where so uncomfortable. System out service they had a bad time finding my reservation. I will not recommend it. They food really bad everything cold Bad Service Bad experience.

Lourdes Sandoval

Friends_and_family Family
8/10
Excellent
05 Jan 2022
Tomas
the property was good, but there was no towels in the room, it took me 3 times to ask for towels to finally get some and not all,
Leisure Family
10/10
Exceptional
11 Dec 2021
sergio
I liked the courtesy and service provided by all staff especially in the breakfast area. The lady attending was super nice and very attentive.
Business Partner
6/10
Pleasant
26 Oct 2021
Roberto
Well from the beginning the lobby was hot no AC the room were ok . And most hotels have coffee for there customers they didn’t have none the breakfast that they provided was very limited service more like continental breakfast than anything else
Leisure Family
10/10
Exceptional
06 Sep 2021
Hector
Very good pool facilities, easy access, close to everything.
Leisure Family_with_children
10/10
Exceptional
22 Jul 2021
Verified traveler
To me everything is good
Leisure Family
2/10
Poor
20 Jul 2021
Verified traveler
pretty bad hotel overall, ugly, poor location, paper thin walls, front desk staff with poor customer service skills. 500 tours all around this property, crappy breakfast, overall pretty bad.
Leisure Partner
10/10
Exceptional
12 Jun 2021
Verified traveler
Excellent location
Leisure Partner
10/10
Exceptional
09 Jun 2021
Verified traveler
What I didn't like, the pool was always dirty...
Business_and_leisure Family_with_children
10/10
Exceptional
14 May 2021
Verified traveler
I enjoyed everything especially the friendliness of all hotel workers
Leisure Family_with_children
8/10
Excellent
03 May 2021
Verified traveler
Las habitaciones muy limpias y muy buenas atenciones del servicio de limpieza , pero las empleadas de la recepción no , muy odiosas , realmente no te tratan como un huésped sentí como si estuviera pidiendo favor y no pagando .
Leisure Friends
6/10
Pleasant
08 Apr 2021
Verified traveler
There was a lot of noise from chairs moving in the room above us. I think the insulation is poor and the noise was terrible.
Friends_and_family Partner
4/10
Poor
05 Apr 2021
Verified traveler
Air conditioning in room is extremely uncomfortable. Either it’s freezing, or off.

Also, staff was generally not friendly. Breakfast was a mess.

Please do not stay here.
Leisure Family
10/10
Exceptional
20 Jan 2021
osbaldo

FANTASTICO

Super limpio, cómodo con todas las comodidades básicas (secadora, planchadora etc) y sobre todo a un precio accesible. Gracias!
Business
10/10
Exceptional
23 Nov 2020
Dave
La atención de la host inmejorable, el señor que te recibe en la puerta muy muy amable. Café todo el día y el desayuno me gustó. Sí regreso.
Friends_and_family Family
10/10
Exceptional
30 Sep 2020
Chih Feng

Nice clean hotel

overall, it was pretty nice experience. Although I made a mistake by booking a room with Queen size bed instead of a king size.
Business
8/10
Excellent
19 Mar 2020
Fernando
La estancia es la adecuada, nada relevante que mencionar.
Business
8/10
Excellent
24 Oct 2019
Bryan
We were traveling from Tucson to Ajijic in a double cab pickup and 20' trailer, so we needed a hotel as close as possible to highway. City Express fit the bill. Even though there is limited parking space, the parking lot security guard was very helpful getting us situated. The hotel was clean and comfortable. The rooms were quiet even though there was a loud event going on downstairs.
8/10
Excellent
26 Sep 2019
Jerry
Do not like that place is not old ,but lack of maintenance . Good continental food . Pool was dirty at the arrival time , next morning looks clean.
Friends_and_family Family_with_children
10/10
Exceptional
27 Jun 2019
Javier

Nice 👍

Great service
Family
10/10
Exceptional
07 May 2019
Verified traveler
I Like everything people is so kindly and helpful I recommend it this hotel facilities
Friends_and_family Family
10/10
Exceptional
23 Apr 2019
Verified traveler
Everything was clean and the service there was really good. Only thing bad is that the pool closed at 8 p.m
Friends_and_family Friends
8/10
Excellent
26 Nov 2018
Maria
Nice and clean,. Breakfast was great. Good access to the beach.
Friends_and_family Family
6/10
Pleasant
10 Oct 2018
Verified traveler

Sr

The front desk lady at the moment of check in wasn't polite, check in took a lot... also wifi didn't work at all.
10/10
Exceptional
24 Sep 2018
Verified traveler
Service is great. Security in parking lot. Pool is clean. Breakfast is great.
4/10
Poor
18 Sep 2018
Verified traveler
The hotel staff were rude.they never clean the room I was staying .and gave me a verry dirty room that had hair on the floor.
10/10
Exceptional
02 Aug 2018
omar
they did not have milk for breakfast. he told me supplier did not show up. he should have gone next door to buy some at the 24 hours store.
8/10
Excellent
02 Aug 2018
Verified traveler
Room was so uncomfortably hot when first walking in, and the WiFi wasn’t working so we tried calling with the room phone, but that didn’t work. Had to go downstairs and they quickly fixed it. Continental breakfast was delicious, but the coffee needs work. Very clean and quiet.
10/10
Exceptional
31 Jul 2018
Brian
Room was clean and service was friendly. A good basic hotel.
8/10
Excellent
11 Jul 2018
Daniel

A good budget option.

Everything was great, except for the bed which wasn't super comfortable. Also, the AC was making this clicking noise that I kind of had to get used to.
8/10
Excellent
02 Jul 2018
Reena

Clean, comfortable experience

The hotel is comfortable, clean, with nice pool area and good breakfast and in a convenient location. A few amenities could be improved: more towels, shower curtain is needed in bathroom to prevent splashing all over the floor and toilet. A remote control for the AC would be convenient and provide more control for temperature and fan. Overall, a good place to stay for a short visit.
10/10
Exceptional
02 Jul 2018
Verified traveler
Great service and clean rooms. Breakfast included at decent prices for the rooms...
8/10
Excellent
17 Apr 2018
Louis
Bed was hard
Partner
10/10
Exceptional
29 Mar 2018
Mau

Good location, close to everything

Great hotel staff, friendly and supporting of needs. Highly recommend
10/10
Exceptional
18 Feb 2018
Peter

Great deal, great staff.

Great price, great staff. I also used the dry cleaners. Very close to some taco stores!!
10/10
Exceptional
21 Jan 2018
Linda

nice for comfort

this was a shopping trip, so the location was good. we could travel by cab to any place we needed.
Partner
8/10
Excellent
20 Jan 2018
Cynclem

Excellent hotel but location an issue\n

Staff was superb, breakfast excellent and cost very reasonable. Only problem was location.
It's on a very busy street and need to take taxi everywhere.

Really one of the best run hotels we've ever stayed at, though!! Staff came immediately if we had any problems in our room.
8/10
Excellent
07 Jan 2018
Fernando

Close to the beach no problem

I was treated very nice by the staff, I will recommend any time ! Taxis available all the time plus WiFi helps for a Uber transportation 5 min to the beach!!
10/10
Exceptional
04 Sep 2017
Desmond

Great Hotel, extremely comfortable

Love this Hotel, second time staying here. The staff is attentive and took care of my special needs. The facilities are in great shape amd well looked after. We look forward to staying again when as we pass through
Family
8/10
Excellent
05 Jun 2017
saka

good hotel for a short business stay

Very good deal with a breakfast included. sorry that linen was not clean and the hot water was not hot at all.
These two things are what I look for in a hotel..Maybe it lacked enough staff as it was full for the days I stayed.
10/10
Exceptional
08 May 2017
J

Great Hotel

Hotel staff very friendly and always willing to help or answer questions. Breakfast is a great benefit of this hotel. Close to beach, restaurants, and shopping
10/10
Exceptional
02 May 2017
Raul Alejandro

Good time

This hotel is very clean just the staff not that friendly but you pay for what you get. Overall stay was good.
Partner
10/10
Exceptional
19 Apr 2017
leslie

Nice affordable hotel very close to golden zone

Hotel was. Very clean wifi was excellent super fast. Free breakfast in the morning. They have a variety of things. Not necessarily infront of the beach or on the malecon but about a 6 minute taxi drive very closed by definitely will stay here again and would recommended
10/10
Exceptional
14 Apr 2017
Ernesto
The hotel was great. No complains whatsoever. Plus there's a store next to the hotel so it makes it perfect in case you need to buy anything.
Family
10/10
Exceptional
24 Mar 2017
Jose

Very convenient close to everything

Did not stay long enough to enjoy the multiple things to do. Just came to do business and a bite to eat. Great experience, hope to be back soon. Thank you
8/10
Excellent
20 Jan 2017
Jason

Clean with good access to the city

Nice newer hotel good area close to restaurants shopping small rooms small beds but for the rate can't go wrong front desk staff could make more of an effort to be friendly and accommodating
Partner
6/10
Pleasant
18 Jan 2017
Verified traveler

Good stay, bad wifi

Bad wifi at peak hours
10/10
Exceptional
07 Jan 2017
saka

A spartan business hotel

The most convenient stay. Close to super market and transportation.
No frils hotel but nice for the price
10/10
Exceptional
23 Dec 2016
Luis

City Express Mazatlan

All good

Location & surroundings

City Express Mazatlan
Avenida Del Toreo 91, Mazatlan, Mexico

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City Express Mazatlan

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