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The Palms Resorts of Mazatlan

Mazatlan · Mexico

Av. Camaron Sabalo 696, Zona DoradaView location

8.8/10Excellent1,206 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.6/108.6
Condition8.4/108.4
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Palms Resorts of Mazatlan

This beachfront hotel in Mazatlan's Golden Zone overlooks three stunning islands. Close to major attractions, it caters to both relaxation seekers and explorers. The international airport is a 35-minute drive away.

Guests can walk to attractions like Punta Camaron Beach, El Cid Country Club Golf Course, and the Sea Shell City Museum. This hotel offers tastefully designed rooms across six floors, a well-equipped business center with conference facilities, a children's playground, a kids' club, the Panama Restaurant, and a comfortable lounge.

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With a stay at The Palms Resort of Mazatlan in Mazatlán (Zona Dorada), you'll be a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlan International Center. This beach resort is 2.9 mi (4.7 km) from Playa Norte and 3.2 mi (5.1 km) from Mazatlán Aquarium.

Make yourself at home in one of the 189 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Mazatlán? This resort has 7973 square feet (741 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

By ocean Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Pool access available from 8:00 AM to 9:00 PM.
    • Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 265 to 400 for adults, and MXN 265 to 400 for children
    • Rollaway bed fee: MXN 400.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Playa Sábalo 1.1 km / 0.7 mi
Punta Camaron Beach 1.8 km / 1.1 mi
El Cid Country Club Golf Course 1.9 km / 1.2 mi
Sea Shell City Museum 2 km / 1.3 mi
MonteCarlo Casino 2.4 km / 1.5 mi
Casino del Rey 2.7 km / 1.7 mi
Caverna del Diablo 2.9 km / 1.8 mi
Mazatlán Letters 2.9 km / 1.8 mi
The Mazatlan Malecón 2.9 km / 1.8 mi
Monument to the Family 2.9 km / 1.8 mi
Pacific Golf Center 3.5 km / 2.2 mi
Bula 3.7 km / 2.3 mi
La Gran Plaza Mall 3.8 km / 2.4 mi
Galerias Mazatlan 4 km / 2.5 mi
Teodoro Mariscal Stadium 4.5 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2005
  • Total number of rooms: 190
  • Number of floors (main building): 6
  • Annexe (s): 1
  • Number of floors (annexe): 6
  • Single rooms: 46
  • Double rooms: 128
  • Junior suites: 15
  • Accessible rooms: 2
  • hotel
  • American Express
  • MasterCard
Show 52 more facilities & services
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Secure parking
  • Valet parking
  • Room serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Supermarket
  • Shop
  • Garden
  • Gym
  • Luggage room
  • Dining area: 1
  • Private pool: 1
  • Towels and bed linen
  • Café
  • BarExtra charge
  • Restaurant: 1
  • Non-smoking area
  • Poolside snack bar
  • Banquet hall
  • Swim-up bar
  • Air conditioning in Restaurant
  • Conference room: 3
  • Meeting room: 3
  • ProjectorExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Children playground
  • MassageExtra charge
  • Breakfast
  • Hot breakfastExtra charge
  • Breakfast a la carteExtra charge
  • À la carte lunch
  • À la carte dinner
  • Breakfast and dinnerExtra charge
  • Non-smoking establishment
  • Beach volleyball
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SEA VIEWDOUBLE • SEA VIEW • 1 Bedroom • 5 m²DBL.VM
    DOUBLE SEA VIEWPhoto unavailable12 photos

    The Palms Resorts of Mazatlan

    DOUBLE SEA VIEW

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VM

    Room amenities

    • Hairdryer
    • Toiletries
    • Balcony
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Radio
    • Direct dial telephone
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room OCEAN VIEWRoom • OCEAN VIEWROO.OV

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    Room OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURY SEA VIEWSUITE • LUXURY SEA VIEWSUI.LX-VM

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    SUITE LUXURY SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR SEA VIEWDOUBLE • SUPERIOR SEA VIEW • 1 Bedroom • 5 m²DBL.SU-VM
    DOUBLE SUPERIOR SEA VIEWPhoto unavailable5 photos

    The Palms Resorts of Mazatlan

    DOUBLE SUPERIOR SEA VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-VM

    Room amenities

    • Bathroom
    • Toiletries
    • Balcony
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEWRoom • SEA VIEWROO.VM

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    Room SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE MOUNTAIN VIEWSUITE • MOUNTAIN VIEW • 1 Bedroom • 5 m²SUI.VN
    SUITE MOUNTAIN VIEWPhoto unavailable5 photos

    The Palms Resorts of Mazatlan

    SUITE MOUNTAIN VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VN

    Room amenities

    • Hairdryer
    • Alarm clock
    • Shower
    • Bathroom
    • Direct dial telephone
    • Radio
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Balcony
    • Cable TV
    • Toiletries

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEA VIEWDOUBLE • SEA VIEWDBL.VM-1

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    DOUBLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    Room MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEW KING BEDSUITE • SEA VIEW KING BEDSUI.KG-VM

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    SUITE SEA VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEW • 1 Bedroom • 5 m²DBL.VN
    DOUBLE MOUNTAIN VIEWPhoto unavailable7 photos

    The Palms Resorts of Mazatlan

    DOUBLE MOUNTAIN VIEW

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN

    Room amenities

    • Tea and coffee making facilities
    • Cable TV
    • Balcony
    • Safe
    • Toiletries
    • Centrally regulated air conditioning
    • Ironing set
    • Mini fridge
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SEA VIEWQUADRUPLE • SEA VIEWQUA.VM

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    QUADRUPLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-1

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN VIEW QUEEN BEDDOUBLE • OCEAN VIEW QUEEN BEDDBL.OV-QN

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    DOUBLE OCEAN VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    QUADRUPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE OCEAN VIEWQUADRUPLE • OCEAN VIEWQUA.OV

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    QUADRUPLE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN VIEWDOUBLE • OCEAN VIEWDBL.OV

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    DOUBLE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE MOUNTAIN VIEWQUADRUPLE • MOUNTAIN VIEWQUA.VN

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    QUADRUPLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR MOUNTAIN VIEWDOUBLE • SUPERIOR MOUNTAIN VIEW • 1 Bedroom • 5 m²DBL.SU-VN
    DOUBLE SUPERIOR MOUNTAIN VIEWPhoto unavailable4 photos

    The Palms Resorts of Mazatlan

    DOUBLE SUPERIOR MOUNTAIN VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-VN

    Room amenities

    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Toiletries
    • Balcony

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR OCEAN VIEWDOUBLE • SUPERIOR OCEAN VIEWDBL.OV-SU

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    DOUBLE SUPERIOR OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEWSUITE • SEA VIEWSUI.VM

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    The Palms Resorts of Mazatlan

    SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE OCEAN VIEWSUITE • OCEAN VIEWSUI.OV

    Photos are not available for this room type.

    The Palms Resorts of Mazatlan

    SUITE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Palms Resorts of Mazatlan

8.8
Excellent
1,206 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.4 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Israel
Room was very clean, staff was helpful when needed. View was amazing from the pool. Pool service was helpful
8/10
Excellent
02 Aug 2026
Alma
La playa está a un lado
10/10
Exceptional
28 Jul 2026
Mercedes Del Carmen
Exelente
8/10
Excellent
26 Jul 2026
Rigoberto
No tiene canales de tv no tiene satelite
10/10
Exceptional
20 Jul 2026
Miriam Leonor
Tout était parfait. Petite suggestion all inclusive serait l'idéal.
Family
4/10
Poor
18 Jul 2026
Jesus
Where do I start first? The phone didn't work. The TV didn't work. The AC unit was dripping on the tile leaving a puddle of water and when I got up to use the restroom at night I slip so I had to put a trash can to catch it. When I notified the girl at the desk to said no problem she would send someone. The maintenance man came fix the TV. We told him about the AC AC leaking on the floor. He said that's the way it is and left it like that there was a another portable AC unit that didn't work. I asked him about that. He said it needs to be emptied. I said okay. Can you empty it please? He said housekeeping does that.. We didn't want to go back downstairs for them to call housekeeping cuz our phone didn't work My husband emptied it in the shower. There's also broken tile and not enough grout in the corner which when you're getting up you have to make sure you have your slippers on cuz you can stub your toe. The little beach area they do have. When someone gets up they leave their trash the hotel staff Don't pick it up so you have to sit there with everybody's trash laying around the sand and your chairs. I asked the staff how come they don't clean all the trash its palms area. The staff said they clean it early in the morning. Well lot of good that does. It should be cleaned throughout the day. Every time someone gets up all the trash should be picked up in area
Partner
10/10
Exceptional
09 Jul 2026
Juan
Very cleaned
8/10
Excellent
06 Jul 2026
marisol
No pude disfrutar de la playa por banderas rojas
8/10
Excellent
05 Jul 2026
Ismareni
Solo el refrigerator de la suite no funcionaba pero todo estuvo de 10
Friends_and_family Family
8/10
Excellent
02 Jul 2026
Gabriel
Tuvimos problemas con el aire acondicionado no se podía regular la temperatura y el teléfono de la habitación no funcionaba Pero todo el resto
10/10
Exceptional
02 Jul 2026
Maria
Super clean room, beautiful beach view


The hotel is on small rocky beach, but is nearby to swimmingly beaches. Located in a safe area.
Self
10/10
Exceptional
30 Jun 2026
Dora
Great stay beautiful view
Friends_and_family Family
6/10
Pleasant
27 Jun 2026
mayra
There was no light for about a couple of hours when we stayed. So I have no clue how they have maintenance for being a resort.
Family_with_children
6/10
Pleasant
27 Jun 2026
Enrique
We really like and enjoy this Hotel BEFORE Panama Restaurant took over.. THE SERVICE IS HORRIBLE on the pool area..
Family_with_children
10/10
Exceptional
25 Jun 2026
Jaime
Beach view
Family_with_children
10/10
Exceptional
23 Jun 2026
Maricruz
Everything was great, friendly / helpful staff, only thing if you get a premium room with ocean view make sure you ask for a balcony ! Unfortunately they have only 2 rooms with no balcony and we got stuck in one.
Partner
10/10
Exceptional
22 Jun 2026
Venancio
I love they're cervicio son muy amables y todo esta muy limpio I love it
Partner
10/10
Exceptional
21 Jun 2026
Jorge
Great bar great beach view
Family_with_children
10/10
Exceptional
21 Jun 2026
Ruby
Clean rooms, beach view and access
Partner
8/10
Excellent
20 Jun 2026
Cristian
More cleaning to room
Friends
10/10
Exceptional
20 Jun 2026
Jorge
Clean room, good service, nice pool by the sea, best restaurant Panama, cold air, clean bathroom, good price, good location
Partner
10/10
Exceptional
17 Jun 2026
Maria
Location of hotel was great with pool side views of the ocean.
Area of hotel is very convenient with El Panama restaurant.
Other restaurants near by. If you are looking for quiet and relaxing this hotel is recommended.
Family_with_children
4/10
Poor
17 Jun 2026
Ricardo
I don’t know how to start, but this place is not a resort. When the AC in the room didn’t work talk to someone that’s in maintenance. Didn’t make a difference to move to another room. We had to upgrade and pay the difference.. the beds were hard as the rock pillows cheaper. They could get the towels for stiff and hard and ugly.. out dated room. IS NOT A RESORT !!!!!
Friends
10/10
Exceptional
15 Jun 2026
Richard
Everything was great
10/10
Exceptional
14 Jun 2026
Jose Miguel
Muy bien todo
Partner
10/10
Exceptional
10 Jun 2026
Claudia
I traveled from Arizona, and have 0 complaints for my stay at Palms. The staff were great all around. Super friendly and courteous. Pools were nice and clean. I will definitely be back.
Family_with_children
6/10
Pleasant
07 Jun 2026
EMILIA DOLORES
no hot water to shower in the morning
only 1 elevator working with max of 4 people capacity
Family
10/10
Exceptional
05 Jun 2026
jesus
Exelente
Family_with_children
10/10
Exceptional
01 Jun 2026
Renee
We have it there. They do a fabulous job!
10/10
Exceptional
30 May 2026
Emmanuell
El hote está super bonito con vista al mar, solo que me gustaría que la hora del cierre en la alberca sea mas noche
Family_with_children
10/10
Exceptional
27 May 2026
Alan Ricardo
Remarkable experience
Self
10/10
Exceptional
18 May 2026
Jose
Absolutely gorgeous, everything was clean. Parking was a little busy but other then that all was good.
Friends_and_family Family
10/10
Exceptional
14 May 2026
Matilde
Clean room
Staff verry nice
Family_with_children
10/10
Exceptional
13 May 2026
Emilio
Yes
10/10
Exceptional
05 May 2026
Carolyn
It was a lovely property - lots of garden area with many trees and flowering bushes, lots of birds. Many eating areas - all good. Pleasant open feel to the whole lobby and eating places. beautiful infinity pool and many different places to sit for the day.
The beach was not the greatest, but good enough - sand sloped down and some large rock formations in water - a good flat beach could be walked to south of this beach. Located ok for out of resort restaurants and shops. Room was clean and had everything I needed - nice patio overlooking the gardens and pool and ocean.
Self
10/10
Exceptional
03 May 2026
Karla
Great services, the best restaurant in town panama is there, super recommended
6/10
Pleasant
23 Apr 2026
marouscha
it's outdated for sure but its nice that its not a massive tower, low rise and charming in an old fashioned style
Partner
10/10
Exceptional
23 Apr 2026
MARK
Wonderful
Partner
4/10
Poor
23 Apr 2026
Meghan
The room was awful to be honest. And I was put on the first floor, which as a single female felt unsafe...
Self
10/10
Exceptional
15 Apr 2026
Carolina
Location was good and safe. Not many shops around you need to get Uber or taxi to go to the shops or boardwalk. But it’s only a couple minutes away not to far.
However the hotel had the most beautiful ocean/sunset views. It had its own private beach and the swimming pool overlooking the ocean.
Service was great, all staff very friendly.
Rooms were spacious and very clean!!
We stayed in a Ocean view room with a kitchenette.
Totally recommend!!!!
Family
10/10
Exceptional
07 Apr 2026
Thomas
Enjoyed the stay
Partner
8/10
Excellent
04 Apr 2026
Marco
It’s very convenient with the Panama restaurant but it’s time to update the hotel. Staff is very friendly and helpful and room very clean.
Partner
10/10
Exceptional
02 Apr 2026
Karen
Love The Palms. Room cozy and comfortable. Would like loungers on the nice big lanais
10/10
Exceptional
30 Mar 2026
Luis Daniel
Yes
Family
2/10
Poor
18 Mar 2026
Leobardo
They do not respect the reservation, a horrible place
Partner
8/10
Excellent
18 Mar 2026
Renee
Service was excellent. The food at the swim bar was excellent kind of slow but all in all we love it there.
Partner
10/10
Exceptional
17 Mar 2026
Andres
Nice nice
Partner
10/10
Exceptional
15 Mar 2026
Nikki
Not a bad word to say about The Palms. Looked just like the pictures, was very clean and the staff were great. We got the Superior Ocean view room and got exactly what we were hoping for. Amazing view & big balcony area. Room had a fridge, microwave, coffee maker, kitchen sink, and even a dehumidifier which was awesome. I do wish they had a toaster in the rooms as well but that’s minor. You can very much hear the waves from the ocean all night in the room but that didn’t bother us. The pool & beach areas were amazing. Would definitely stay here again.
10/10
Exceptional
11 Mar 2026
Andrea
Great location, amazing staff, very nice pool, large room but the bed was mediocre
8/10
Excellent
10 Mar 2026
Monty
Room was a bit dated but clean, beautiful pool area, good restaurant!!
Partner
10/10
Exceptional
08 Mar 2026
Maryse
Every morning i woke up with a stunning view of the ocean and sunrise. I went walking on the beach. The staff was attentionate and discreet, a nice combination in service. The room was beautiful and the bed very comfortable. A really nice place!
Self
8/10
Excellent
07 Mar 2026
Gerardo
Yes, it's nice and clean.
8/10
Excellent
02 Mar 2026
Robert Anthony
Money exchange
Friends
8/10
Excellent
01 Mar 2026
Madonna
Clean room, nice staff. Amazing remodel pool and deck area!
10/10
Exceptional
22 Feb 2026
Steven
A great place on the beach!
Partner
10/10
Exceptional
21 Feb 2026
Ernestina
The view that webhad un our room to the icean was amazing. The food was delicious. We had an amazing stayed in The Palms.
Partner
8/10
Excellent
10 Feb 2026
Christian Ricardo Lopez
It eas clean and the staff where friendly..
Rooms need a littlenupdating, but beds are very comfy.
Leisure Family
8/10
Excellent
31 Jan 2026
David
Staff very courteous but some frustration with staff not understanding English. Our friends did not have a fridge in their room and that was very inconvenient for them. We had a fridge in our room which was wonderful for water, beverages and food. Please keep fridges in rooms!😀
Pool area wonderful!! Food excellent in Panama restaurant and bakery!!
Leisure Family
8/10
Excellent
27 Jan 2026
Candelario
Yes
Leisure Self
6/10
Pleasant
26 Jan 2026
Jacqueline
The ocean view room with mini fridge and coffe maker on the 6th floor is nice. We did not like that upon the first night of staying the maid moved all of our stuff around to different places in the room. We stayed for a week and could not get service by the pool. Twice the dropped off a menu but never returned to take our order. Food in the restaurant is so, so. Again the service is terrible. Could management please ask their staff not to mop right under our chairs while we are eating. Clean up when customers depart. The pool bathrooms are disgusting. We would not recommend this hotel.
Leisure Partner
10/10
Exceptional
19 Jan 2026
Sharon
The room was very clean,food was delicious we will be back.
8/10
Excellent
19 Jan 2026
Andres
Room was clean
8/10
Excellent
19 Jan 2026
Raid
The location and the views of the ocean
10/10
Exceptional
15 Jan 2026
Jimmy
Great location
Leisure Family
10/10
Exceptional
15 Jan 2026
Ana Patricia
Great service, great food, excellent view.
Self
8/10
Excellent
12 Jan 2026
BLANCA
View and beach acces amazing staff a little inexperienced but still polite price was good
Leisure Self
10/10
Exceptional
11 Jan 2026
Karin
Nice clean large room with a beautiful ocean view. Front desk staff was very friendly and helpful. Will definitely return
Leisure Family
10/10
Exceptional
10 Jan 2026
RITA
Always helpful courteous
10/10
Exceptional
08 Jan 2026
Sonia
Super agradable! Definitivamente regresaria
Leisure Family
10/10
Exceptional
07 Jan 2026
Jorge
Beach front, great service.
10/10
Exceptional
05 Jan 2026
Wendy
Great location, great room
8/10
Excellent
05 Jan 2026
Luis
Clean service was neat, I really recommend it
Leisure
8/10
Excellent
04 Jan 2026
Michelle
Everything was amazing !!!! just wished the wifi was a little better
10/10
Exceptional
03 Jan 2026
SUMMER
Front desk staff was professional, friendly, and helpful. Room is clean. Food is delicious.
Leisure
4/10
Poor
01 Jan 2026
Manuel
I had to pay extra 800 pesos because a 13 year old is considered an adult
Friends_and_family Family
8/10
Excellent
31 Dec 2025
Rosemarie
Check in was fast and easy. Clean all around property. Housekeepers were very helpful and friendly. The pillows need to be bigger, to small and soft. Did asked for more pillows and they were delivered in a timely manner. The check out was a nightmare. Check out about 8:10am and there was a good amount of people waiting. The staff wasn’t calling the next person and kept walking back and forth. My husband had to go up and asked to check out. Other than that problem, we would definitely be returning.
Leisure Family
6/10
Pleasant
30 Dec 2025
Karina Francisca
El hotel en general está ok es un establecimiento viejo donde le hace falta mucho mantenimiento, el wifi no funciona para nada pero es conveniente la estadía por el acceso a la playa y el restaurante Panamá que está ahí mismo
Leisure Partner
10/10
Exceptional
28 Dec 2025
Paul
A++
Leisure Self
10/10
Exceptional
28 Dec 2025
Luis
Well maintained, pool was beautiful and food was good.
Leisure Family
10/10
Exceptional
23 Dec 2025
Rogelio
Premium location. Good food at the restaurant.
Friends_and_family Family
8/10
Excellent
09 Dec 2025
Joaquin
It was a nice stay, I would definitely come back.
Friends_and_family Family
10/10
Exceptional
09 Dec 2025
Guilda
Ocean view room well worth it.
10/10
Exceptional
08 Dec 2025
Joyce
Overall excellent experience. Staff is very friendly and accommodating. Room was clean and great view of greenery and the ocean. My only recommendation would be to put a normal showerhead in the bathroom. Our room had a rainfall shower head but the pipe from the wall was too short for that type of showerhead so you were showering 6 inches away from the wall.
10/10
Exceptional
05 Dec 2025
Maria Graciela Cruz
Very good service and everything was cleaned
Leisure Partner
6/10
Pleasant
03 Dec 2025
Armando
The room wasn’t cleaned very good
4/10
Poor
02 Dec 2025
Tanya
My husband and I both went to the front desk to complain about loud music after 1:00 a.m. The front desk clerk said we could move to a different room, for more money, but we would probably still hear the music. Music was coming from the party room in the building next door. Finally we fell asleep after 3:30.

Leisure Partner
10/10
Exceptional
30 Nov 2025
Sergio
The staff was very helpful and kind, professional. The room was clean and had a beautiful view to the sea. The internet signal was a bit unstable and the remote control for the smart tv did not work. Other than that, my stay was pretty enjoyable. I would return to this place.
Leisure Family
10/10
Exceptional
27 Nov 2025
octaviano
Very nice place to stay!
Leisure Friends
6/10
Pleasant
23 Nov 2025
CECILE
Staff are not prepared for English speaking guests. It seemed the staff went out of their way to make us feel unwelcome
There was loud construction/drilling in the room next to ours. We had to ask for clean towels and toilet paper because staff did not provide them when the room was cleaned each day. Sometimes the room was not cleaned until evening.
Leisure Family
10/10
Exceptional
22 Nov 2025
Abundio
It was an amazing experience, We Usually
Assume‘You get What You Pay’ But not this time,from 1 to 10 I’ll give 11 Thanks!!
8/10
Excellent
21 Nov 2025
Jose
The hotel is right on the beach and hotel restaurant & bakery makes dining easy
Bus stop right in front of the hotel, takes you along the beach all the way to the market downtown. Great option to save on transportation
Leisure Family
10/10
Exceptional
18 Nov 2025
Melissa
Siempre fueron muy atentos, resolvieron todas nuestras dudas y peticiones
Leisure Partner
10/10
Exceptional
18 Nov 2025
Barry
Beach view and waves sound were so peaceful
8/10
Excellent
12 Nov 2025
chelle
Palms Resort was beautiful. Pool and service was amazing. Room service and the whole experience was great. Only thing was the shower water pressure for the hot was mediocre and don’t expect a hot shower either. I tried explaining to them but the language barrier was the most difficult thing on our trip.
Overall it was a 4.8stars
Leisure Family
10/10
Exceptional
10 Nov 2025
Renee
yes, the part is always really nice. I thought it was extremely strange. They did not have a microwave in the room.
8/10
Excellent
15 Sep 2025
Sandy
It was perfect
Family_with_children
10/10
Exceptional
13 Sep 2025
Jesus
It has an onsite well known restaurant and a bakery. The pools were big, one with a swim up bar the other was an infinity pool looking over the ocean. Staff was respectful and kept our rooms top notch. I really thought the dehumidifiers in each room was very good choice and the mini fridge. I was content with the two water bottle they provided as courtesy every day.
Leisure Friends
10/10
Exceptional
12 Sep 2025
Jaime
Good service and clean
10/10
Exceptional
09 Sep 2025
Marcos
Great Hotel....
Leisure Partner
10/10
Exceptional
14 Aug 2025
Juan
I liked how everything was cleaned and quiet. I wish the parking lot was closer to the hotel.
Leisure Family

Location & surroundings

The Palms Resorts of Mazatlan
Av. Camaron Sabalo 696, Zona Dorada, Mazatlan, Mexico

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The Palms Resorts of Mazatlan

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