Name: Pueblo Bonito Mazatlan
Address: Avenida Camaron Sabalo 2121, Mazatlan, 82100, MX

10/10

Exceptional

17 Jul 2026

Edgar Herrera

Excelente

8/10

Excellent

15 Jul 2026

Lucio J

Nice hotel, beach is great and very accessible, not as Crowed as the other Pueblo bonito. Food also really good,
However the all inclusive is not as good as other hotels lacks some perks.

Family_with_children

2/10

Poor

13 Jul 2026

Pedro

El servicio pésimo , las instalaciones el mal estado , el personal te atiende de una manera muy grosera yo soy discapacitado y no cumple con las normas de discapacidad ; La verdad no recomiendo el hotel por tiene muchas reglas tontas adentro y fuera de las instalaciones .

Partner

10/10

Exceptional

12 Jul 2026

Maria

Amazing

Family_with_children

8/10

Excellent

08 Jul 2026

jacobo

Clean room

10/10

Exceptional

06 Jul 2026

Colton

Beach

Family_with_children

10/10

Exceptional

06 Jul 2026

Martin I

So nice

Family_with_children

10/10

Exceptional

03 Jul 2026

Melissa

We’ve been coming to this hotel every summer for the last 4 years; and I will not stay anywhere else!

Partner

10/10

Exceptional

02 Jul 2026

Angela

AMAZING PLACE, The staff makes all the difference thank You Fernanda,Don Juan 39 years working there,Don Oscar,Noe,Gilberto,Jose Maria
The food was amazing
100% recomendado

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Martha

The property and staff are very friendly. Pool area service excellent. When coming to Mazatlán please do not be shocked to see that 80% of the tourism is nationals.

10/10

Exceptional

29 Jun 2026

jimena

I loved the stay

Family

8/10

Excellent

28 Jun 2026

Kenway

Good food, limited options

Family_with_children

10/10

Exceptional

26 Jun 2026

manuel Calderon

Everything was very good and l enjoy the resort we had no problems at all. Staff was friendly and the food was great.

Family_with_children

10/10

Exceptional

25 Jun 2026

iran

This was our 2nd time staying at Pueblo Bonito Mazatlan. It was just as amazing as it was the 1st time we were there. The staff was nice and helpful. Food was great and the amenities were 10/10. Highly recommend!

Friends_and_family Friends

10/10

Exceptional

18 Jun 2026

Rafael pedro

La comida las Albercas

Family_with_children

8/10

Excellent

18 Jun 2026

Ernie

Our room was very large but did not have a refrigerator or microwave.
The food options were limited and quality was average.
The beach was amazing and the pools were large and well maintained.

Partner

10/10

Exceptional

14 Jun 2026

Alicia

I’ve been to Mazatlan so many times and like to stay at different hotels. This hotel has been my favorite

Family_with_children

8/10

Excellent

10 Jun 2026

Enrique

Hotel was nice, food not so good

Family_with_children

10/10

Exceptional

06 Jun 2026

Jennifer Lynn

This was our 2nd time staying in Pueblo Bonito Mazatlan. Sofia is very kind and helpful for checking in. Morning buffets couldn't be better without Enrique and Oscar. The bar there are so many kind and helpful men including Fausto, Jesus, Juan, Guillermo, Antonio and Cruz just to name a few. Finally Isai in Cilantro's restaurant really went above and beyond to help celebrate our sons birthday. All I can say is thank you everyone for the best memories and we will return sooner than later! This is one of favorite places to visit in the world!

Family_with_children

10/10

Exceptional

30 May 2026

Arely

The food was amazing, service top tier, and a beautiful property! Although it’s a smaller resort and it is not child free, we enjoyed the 3 night stay very much! We loved Noe and Juan as the outdoor pool servers we had. I will definitely be returning!

Family

10/10

Exceptional

29 May 2026

Grey

Amazing! It is now our mission to visit all of their resorts!

Partner

10/10

Exceptional

25 May 2026

Arjun

Very helpful and hard working staff!!

Friends

2/10

Poor

25 May 2026

Heather

It was awful, the staff was very rude.

Family

4/10

Poor

19 May 2026

Roberto

They didn't give us the room I had chosen online.

10/10

Exceptional

18 May 2026

Juan

Muy buena cocina, felicito a alimentos y bebidas muy buen servicio; los meseros de la alberca y la playa, muy atentos, el Cilantro y Palomas, muy bien, nos gustó mucho el ambiente familiar. De hecho fuimos al Emerald Bay y los meseros del Bistró a la hora del lunch, estaban de mal humor, como enojados y la playa está mucho mejor en Pueblo Bonito Mazatlán.

Friends_and_family Family

4/10

Poor

17 May 2026

Tina

Caters to locals- music at pool was strictly in spanish. Would have been nice to have a mix. Announcements such as activities were also in spanish.
A/C in room leaked, rotating shut off at night made for uncomfortable sleeping and lounge chairs on beach were poor quality. Only way to get good service was to keep tipping. Next time I would stay at higher end all inclusive.

Friends

2/10

Poor

13 May 2026

Boyd

There was 12 of us traveling together, it was the most horrible trip we've had in over 10 years we've been going to Mexico!! I was platinum VIP & they treated us horribly!! Our room was 2 tiny beds, for my husband & I, we had stains & feet print on our bed, no refrigerator, no microwave, we had a coffee pot but we had to buy the coffee! Most of the staff was very rude to us and (yes, we tipped very well). The front desk was horrible. Restaurant staff was not nice! We had to flag down bartenders at the pool, cuz nobody would help us. I just have never had a worse experience at any other resorts in Mexico!! The absolute best thing about this place is we got to go to Emerald Bay Pueblo Bonita!!! It was amazing!!! All the staff at the buffet, the restaurants, the pool, the bar, they were on top of it and so super nice! Everyone was so nice & chill & cool, they always were like \"hola\" how is your day going? Have a nice day/evening. Can we get you anything? Our drinks weren't even finished before we were getting another one.. I definitely will NEVER go back to Pueblo Bonita, but Emerald Bay I will!!!

Friends

10/10

Exceptional

05 May 2026

Maria

This was our second time staying in Pueblo Bonito and we came back because it’s always an amazing experience. Staff is amazing especially waiters in restaurants already recognized my kids and knew what they wanted to drink. Our room was upgraded to a suite and we had the best experience ever.

Family_with_children

10/10

Exceptional

30 Apr 2026

Ivan

Really comfortable and verry clean

Family_with_children

4/10

Poor

20 Apr 2026

Yerania

Check in takes a long time, so be ready to wait. Facility is nice and bar tenders are amazing!

Friends

10/10

Exceptional

19 Apr 2026

elba

Es un hotel lindo! Las camas requieren renovarlas ya están viejas y también la cubre cama., el cuarto que me quedé estaba muy amplio y con vista al mar maravillosa vista muy bonito y hay un ambiente tranquilo con un servicio excelente!!! Los restaurantes el que ofrece los desayunos tiene muy buena atención y mucho que escoger muy bueno! No me gustó el restaurante pescados! mala la comida y como que la sacaron de la heladera y mal calentada no lo recomiendo. Muy bueno servicio en general muy amable todo el personal ., si volvería a ese hotel

Partner

10/10

Exceptional

18 Apr 2026

jenedith

Ev

10/10

Exceptional

16 Apr 2026

Brian

So much fun. Best vacation we’ve had. Great food, service and location. No complaints!

6/10

Pleasant

13 Apr 2026

Ivan

Let me start by saying the service is top notch. The room was clean and comfortable, and the location with beach access is great.

Where it fell short for me was the “all-inclusive” aspect. When you hear that, you expect to be able to order freely from the menu, but in reality the options are limited to specific items. On top of that, the drinks were disappointing. Cocktails felt watered down, and even something as simple as a chocolate milk for my son tasted diluted. If you want a better-quality liquor, like Don Julio, you have to pay extra, around $7 per drink.

The rooms themselves were fine, but the beds were a letdown. For a higher-tier resort, I expected better comfort. The mattresses were very firm, and the small pillows weren’t comfortable to sleep on.

Another thing I noticed is that upon arrival, there weren’t basic amenities you usually expect, like bottled water or coffee in the room.

Overall, it’s a good hotel with great service and location, but they need to improve the drink quality, expand the menu options, and pay more attention to comfort and accuracy in their listings. Some of the restaurants listed are actually offsite, and a few of the photos online don’t match the real setup, like Cilantros, which is enclosed rather than open-air as shown.

Family_with_children

10/10

Exceptional

12 Apr 2026

Ever

Todo excelente calidad y servicio

8/10

Excellent

10 Apr 2026

Deeni

AIRPORT -HOTEL=AIRPORT TRANSPORTATION WAS SUPPOSED TO BE INCLUDED, THE HOTEL SAID BECAUSE I WENT THROUGH EXPEDIA FOR MY RESERVATION THEY WOULD NOT DO IT

Business

10/10

Exceptional

04 Apr 2026

Eduardo

First off I would like thank the following staff for a tremendous job and professional demeanor.

Carlos!!!front desk manager
Raul!!! bellman
Ramon!!! Poolside server
Angel!!! Cilantro server
Arron!! Front desk!!
We celebrated our 30th anniversary and thanks to them and there impeccable service made it wonderful! We will return soon..

Partner

10/10

Exceptional

29 Mar 2026

STEPHANIE

This was a wonderful mix of vacation resort and authentic local vibes. We really enjoyed the hotel, the customer service was excellent the food was amazing including the buffet! I have food restrictions and never felt like I couldn't order something at the restaurants. The beach was a 10, soft sand and fun surf/boogie waves. The ONLY challenge I had was with the beds- they were VERY firm, pillows were soft the rooms were mildly musty. Overall we would love to go back!

Family_with_children

10/10

Exceptional

27 Mar 2026

Varujan

All was great. Delicious food.

Friends

10/10

Exceptional

23 Mar 2026

Kristina Marie

Clean rooms, wonderful staff and small to get around easily. Easy access to beach and pool.

Family_with_children

8/10

Excellent

22 Mar 2026

Jason

Great location and great staff

Partner

8/10

Excellent

21 Mar 2026

Susan

Their website said they had to swim at bars, which they do not. They did some remodeling. They just need to update their website.

10/10

Exceptional

17 Mar 2026

Ariana

La comida muy rica ; cerveza de lata cerrada un poco de ma genio de los meseros del área de la alberca porque habia bastante gente y no se daban a vasto pero le echaban ganas ; un poco lento el servicio en esa área nada más a la hr de pedir snaks

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Darren

The ocean view from our room was spectacular. A/C worked well.

We did have two days without hot water. One or two lights didn't work, but enough did.

The staff was in all areas were excellent.

Partner

10/10

Exceptional

08 Mar 2026

Gisela

The food was amazing

Partner

8/10

Excellent

02 Mar 2026

Stephanie

The room is nice,

8/10

Excellent

01 Mar 2026

Stephanie

The rooms are very clean and spacious. The property is beautiful and well maintained. The staff are friendly

Self

10/10

Exceptional

25 Feb 2026

JAMES

The resort very clean and sanitized. All staff members felt like family. All staff members were willing to go above and beyond to make your stay pleasant.

10/10

Exceptional

19 Feb 2026

Ana

Everything was wonderful!

Leisure Self

10/10

Exceptional

15 Feb 2026

Meliza

Staff was very friendly and helpful, great food selections and the hotel it self was clean at most places. Some places needed more attention. But overall will recommend

Leisure Family

10/10

Exceptional

10 Feb 2026

FERNANDO

Food and service and location too notch

10/10

Exceptional

06 Feb 2026

Jacobo

We come back again and again, favorite hotel in Mazatlan

Leisure Friends

10/10

Exceptional

02 Feb 2026

Mike

Great time 😎

10/10

Exceptional

30 Jan 2026

Shannon Lynn

Nice smaller resort. Clean room that was big enough for our family of 4 with a great view of the pool and beach. Welcoming and helpful staff. Food was good. The chef at Cilantro's was awesome! We caught a Marlin & Mahi Mahi and he cooked and prepared some of the best meals we've ever had! We'll definitely be back.

Leisure Family

4/10

Poor

26 Jan 2026

Julienne

You can imagine our surprise when we arrived at the resort to find out Pueblo Bonito did not have any rooms for us, even though we booked June 2025, trip for 2026. They sent us to the sister resort which has no swimmable beach, an important part of the reason we picked pueblo bonito Mazatlan. After getting the runaround at the resort we finally made our way to the sister resort where we had to stay for 2 days before we could move back.

We as well are extremely disappointed with the service with Expedia. Another family who we went with were offered $400 credit to there Expedia account for this error, and they refused to give us the same credit.

10/10

Exceptional

23 Jan 2026

Debbie

The room was clean and comfortable.
Very courteous staff. Always ready to help. Diane in the concierge was very helpful.

Leisure Partner

10/10

Exceptional

22 Jan 2026

George

Yes

10/10

Exceptional

21 Jan 2026

David

Clean room, good food, and nice view of the beachfront

Leisure Friends

10/10

Exceptional

05 Jan 2026

Vasthi

The room was amazing! It was clean and cozy. Every member of the Staff was very respectful and friendly. Good food and a very good access to the beach.

Leisure Friends

4/10

Poor

05 Jan 2026

Animita

Overall Impression
The resort is clean, quiet, and relaxing, with a great beachfront location. However, it does not deliver the level of service expected for its price range, and the website significantly exaggerates the amenities. Rely on recent guest reviews rather than marketing materials.
Food & Dining:

Good quality but very limited options compared to other Mexican resorts.
No printed menus; you must use your device.
Every transaction requires signing in/out with a fob—feels intrusive despite polite staff.
Only one venue open at a time: buffet (morning), pool bar (afternoon), à la carte (evening). Buffet was repetitive all week.
Italian restaurant’s Christmas dinner was poor quality; no vegetarian options.
Downtown restaurant had an undisclosed 350-peso cover charge.
Advertised sushi bar didn’t exist; snack bar only open for lunch.
Amenities & Facilities
No swim-up bar; the only bar closes at 10 PM, after which no drinks are available.
No free airport shuttle.
Coffee machine in the room, but no cleaning or coffee provided—bring your own or pay extra for prepared coffee.
No complimentary water bottles in the room; you must scan and collect them from the bar or pay for room service delivery.
Bottom Line
While the setting is beautiful and relaxing, the resort falls short on transparency and amenities. Expect limited dining options, extra charges for basics, and a lack of advertised features.

Leisure Family_with_children

8/10

Excellent

02 Jan 2026

Alejandro

The food was mid, the amenities was awesome, the staff was not good, they took forever to fill our drinks our bring our food when we were at the table.

Leisure Family

10/10

Exceptional

31 Dec 2025

Lisa Amada

Clean room and staff was very friendly.

Leisure Self

8/10

Excellent

24 Dec 2025

Ismelda

Balcony view was amazing. The upgraded room we received was spacious and the staff was always very attentive. Our pool waiter Ricky was awesome!

Leisure Partner

10/10

Exceptional

21 Dec 2025

Susan

Beautiful grounds, wonderful pools, incredible staff

10/10

Exceptional

08 Dec 2025

Michelle

Beautiful ocean view junior suite. Welcome VIP package was lovely. Food, drinks and service were impeccable. Should we visit Mazatlan, Cabo or San Miguel de Allende again, will definitely stay at a Pueblo Bonito Resort.

Leisure Family

10/10

Exceptional

07 Dec 2025

Evdokia C

We loved everything. It's beautiful, clean, and comfortable. The staff is polite and willing to help at any time. We'll definitely be back again and again.

10/10

Exceptional

04 Dec 2025

Elisa

Clean rooms daily. Staff are all awesome. Very nice and welcoming.

Leisure Family_with_children

8/10

Excellent

04 Dec 2025

Tamara

Beach view was fine

Friends

10/10

Exceptional

01 Dec 2025

Tamina

Wonderful location in Mazatlan with beach access, nice pools, and excellent views. Cilantro and the sushi restaurant served up consistently wonderful food. This was our second Thanksgiving in a row and I look forward to coming back!

Leisure Family

10/10

Exceptional

28 Nov 2025

jeffrey

We just returned from a fantastic 5 night family vacation at the beautiful Pueblo Bonito a beach front all-inclusive resort in Mazatlan! Everything was fantastic including ALL the staff, all the servers and everyone at the front desk. Our room was spacious, modern, and spotlessly clean, with a very comfortable bed and high-quality amenities, making for an excellent night's sleep. The beach is excellent. We ate at the onsite Angelo's Restaurant 3 times because the food and service are phenomenal!

Leisure Family

10/10

Exceptional

28 Nov 2025

Julie

Wonderful staff. Bar tenders, servers were absolutely fantastic!
Delicious food.

8/10

Excellent

27 Nov 2025

Yvette

Clean, very friendly people. Love that they now have a coffee shop! Not the most “new” but definitely beautiful in its own way. PB Maxatlan has an amazing beach, that was my family’s main attraction.

Leisure Family_with_children

10/10

Exceptional

26 Nov 2025

Helen Ruth

Pueblo Bonito Mazatlan was a gorgeous resort - the staff went above and beyond, the view from our room was unbelievable. The beach was stunning and the pools were well maintained. The food was overrall very good, Angelos was excellent, the buffet had a good variety, Cilantros for dinner was great - their breakfast hit and miss. I wish our room had a little fridge and a proper coffee maker - that was our only real complaint. Overall a really nice experience - I would not hesitate to come back.

Leisure Friends

10/10

Exceptional

24 Nov 2025

David

It was perfect the staff is awesome will be back next year

Leisure

8/10

Excellent

24 Nov 2025

Wendy Arlene

Everything was wonderful. A bit of garbage pickup on the property and beach would make it perfect

8/10

Excellent

23 Nov 2025

Joseph

Food was average but they have 1 excellent
restaurant that was outstanding.
Room was also very good with great view.

Leisure Partner

4/10

Poor

21 Nov 2025

Kevin

A Real Disappointment - Misses the Mark on Svc & Detail

Rating: ★★☆☆☆ (Based on a \"Luxury, Premium Suite\" and All-Inclusive Experience)

Our recent stay at the Pueblo Bonito Mazatlan was, unfortunately, a lesson in managed disappointment. Having stayed at and enjoyed other Pueblo Bonito properties (Emerald Bay, Pacifica, and Rosé), my expectations were set for their usual standard of service. This original Mazatlan property fell shockingly short.

Check-in was efficient and hassle-free, which was a promising start. Unfortunately, this was the high point of the service experience.The so-called \"luxury” rooms\" lacked basic amenities: no microwave, no refrigerator, no glassware, no coffee cups and no kitchenette. Only two sets of towels were provided for a suite. There was an old, worn coffee-maker WITHOUT coffee or complements.
The television in the main living area was completely non-functional and emitted a horrible static hiss, requiring a full replacement. To add to the frustration, sections of the flooring in the den were visibly not clean.

Service Failures and Lack of Attention to Detail were recurrent.
We requested a refrigerator, and one arrived in an appalling state—filthy both inside and out.

Room Svc did not included delivery. There was a $4 charge each time. Orders arrived without flatware or napkins: had to ask for these often.
The staff gave conflicting answers to basic questions re basic svcs and amenities. Poor training was evident.

Buyer beware !!

Business_and_leisure Partner

10/10

Exceptional

17 Nov 2025

Michael M

It was exceptionally beautiful, enjoyed it very much

10/10

Exceptional

16 Nov 2025

Jesenia

The view was exactly as the pictures shown for booking! We loved it and will plan another trip to the resort! Everyone was super nice and made you feel so welcomed!

Leisure Partner

10/10

Exceptional

11 Nov 2025

Ruben

The amenities are good, great location, excellent staff, the facilities are not new but in good condition (need some touch ups and some lights need to be replaced) the restaurants are good but sometimes you have to wait to be seated but the food is great. I will recommended this place

Leisure Family

4/10

Poor

09 Nov 2025

Liset

Amenities some of the staff to many restrictions on the all inclusive to many restaurants closed the deli staff did not have no customer service

Leisure Friends

10/10

Exceptional

08 Nov 2025

Lori

The staff are the best!

Leisure Family

10/10

Exceptional

07 Nov 2025

Judy A

we had a junior suite, with a wonderful ocean view. The bed was a little hard the pillows a little lumpy. But that was my only complaint. Staff was wonderful, kind, attentive. I will always return to the Pueblo bonito muchas gracias

Leisure

8/10

Excellent

07 Nov 2025

Huguette

Staff was courteous.

Leisure Family

8/10

Excellent

05 Nov 2025

Jennifer

Staff was very courteous.

6/10

Pleasant

03 Nov 2025

Jorge

Creo que es un hotel de precio caro y se nota que el hotel trata de darte lo menos posible. La comida la llenan de vegetales para bajarle a la proteína, los licores son de malísima calidad, no hay servibar en los cuartos. Creo que no le pueden pichicatear de esa manera a un hotel de ese precio

Friends_and_family Family

8/10

Excellent

17 Oct 2025

Lorenza Ines

Clean room, staff

Leisure

10/10

Exceptional

16 Oct 2025

Alberto

Good hotel

Leisure Family_with_children

2/10

Poor

16 Oct 2025

Ana

The all inclusive is NOT ALL inclusive. Bathroom was disgusting for ALL to use. When ordered ice for the room, was charged, no fridge in room for a suite...check in and out very long! NOT staying there again!

Leisure Friends

10/10

Exceptional

15 Oct 2025

Steven

Our room was very clean. We noticed that we were later in the day for cleaning our room (not a huge deal). Our view was beautiful of both the ocean and pool area and allowed us to have the Mexican vibe. One thing we really wish our room had was a small table top fridge. It was very difficult keeping our water cold. And actually having coffee, not just the pot. Would we come back again? Yes.

Leisure Family_with_children

4/10

Poor

14 Oct 2025

amanda atlantic

I was very disappointed with this Pueblo Bonito. Check in was great. The first day in our room was fine, the 2nd day the water in the shower was so hot it burned you. The next 5 days we had not hot water. The water was lukewarm, we let it go the first day thinking it was a busy time everyone getting ready to dinner. The next day i t continued, we called maintenance he came and said we just needed to let the water run. We explained to him we had let it run for 2 showers and still no hot water. He told us it was fine and to just let it run. We also let him know that there was a leak from the ceiling in the restroom leaving a puddle on the floor. He told us it was fine that it was just the condensation. We had to leave a towel on the floor for the rest of our trip to prevent us slipping. The food and service at Cilantros was GREAT. The buffet was horrible with the exception to the omelet station in the morning. The location was great you had more food options with in walking distance. Overall we were not happy with our stay here.

Partner

6/10

Pleasant

14 Oct 2025

Marcelo

The overall experience at the hotel was ok. We have stayed there many times and we do see a decline on the property and on the food. The hotel also makes you sign something stating you won’t contract the Banda but they should really focus on the vendors. I would not mind at all listening to music but u do mind having to say no thank you very five minutes! You can’t relax

Leisure Partner

10/10

Exceptional

13 Oct 2025

Marcela

Room was very clean and beautiful. Resort well kept, and the beach was cleaned well after the big waves had brought in trash from the weather. Staff is always on top of everything.

Buffet was good, the waiters like Freddy, Gonzalo and Enrique always making sure one has coffee and juice. Cilantros was lovely as well, Jose was wonderful.

Leisure Friends

10/10

Exceptional

11 Oct 2025

Melanie Jane

Beautiful balcony view. Staff very welcoming , friendly, personable and attentive. Short and safe walking distance to shops. Excellent restaurants. Beyond 10 out of 10 experience

Leisure Partner

8/10

Excellent

11 Oct 2025

Jessica

The views were nice but our room smelled bad like it was wet. They did move us and upgrade us so I can’t complain. Over all food was great at the buffet and staff were very nice and courtious.

Business_and_leisure Family

10/10

Exceptional

09 Oct 2025

Natalie

I stayed at Pueblo bonito Mazatlan for a week with my husband and toddler. Starting off wasn’t so good because we arrived at 10:30 pm and restaurants were closed so we ordered room service, we were starving from traveling all day and ordered about 2 plates each. The person on the phone for room service was so rude and said your ordering too much food and system says it’s only 2 people in ur room. We are going to charge you double for your room advice delivery fee. I was upset but front desk called them and cleared it up and it was fine. If I’m paying full price for a 4 year old to be there , she should be put in the system as another guest because this was an issue a few times….. so Pueblo bonito please do better as this causes a huge inconvenience. Aside from that, the entire trip was amazing. The restaurants on site were delicious, staff was amazing and our room was beautiful. It was a wonderful family vacation and we will be back! If you stay there you can go to the aquarium of Mazatlan for free! And it’s such a gorgeous aquarium and well worth visiting. Take an uber not a taxi! The uber is only $5! I highly recommend staying here, especially with kids as it’s very kid friendly. Get the all inclusive , it’s worth it. If you don’t have kids I wouldn’t suggest it because it’s very family friendly and you will prob get splashed while having a drink in the pool….. Pueblo bonito Pacifica in Cabo is an amazing adults only option that I have gone to before.

Leisure Family_with_children

8/10

Excellent

09 Oct 2025

richard

Room service never cleaned coffee pot or there çoffee cups

Leisure Family

8/10

Excellent

07 Oct 2025

CINTHIA

Mejora en el menu.

Considero que es de los mejores hoteles en Mazatlán, sin embargo creo que deben considerar mas la variedad de comida, el mismo menú en Cilantros a diario no es bueno para su clientela (imagina el que tiene todo incluido y se hospeda por varios días), además el servicio ahí fue muy lento, los meseros deben mejorar su atención.

Partner

10/10

Exceptional

25 Sep 2025

Abelina

Everything exceptional!!

Leisure Partner

2/10

Poor

19 Sep 2025

Ventura

Wrong room was assigned when we checked in, had to go and change it