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Tryp By Wyndham Chetumal Hotel

Chetumal · Mexico

Carmen O. de Merino No. 166View location

7.8/10Very good817 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort7.6/107.6
Condition7.8/107.8
Location9.0/109.0
Neighborhood8.2/108.2
Amenities7.8/107.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tryp By Wyndham Chetumal Hotel

The TRYP by Wyndham Chetumal is located in Chetumal's city center, close to major attractions. This 75-room hotel offers complimentary Wi-Fi, continental breakfast, an indoor pool, and free onsite parking. Guest rooms feature air conditioning, flat-screen TVs, work desks, and private bathrooms with showers, hairdryers, and toiletries.

The hotel also caters to business travelers with event space for up to 160 guests.

Read more about this hotelShow less

A stay at TRYP by Wyndham Chetumal places you in the heart of Chetumal, steps from Explanada de la Bandera and Fisherman's Fountain. This hotel is 0.2 mi (0.4 km) from Malecón de Chetumal and 0.5 mi (0.9 km) from Palacio de Gobierno.

Make yourself at home in one of the 72 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available on request).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Noise-free rooms not guaranteed Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Maximum number of pets per room 1

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher and a security system
    • Property Registration Number 004-007-007178/2025
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: MXN 200 per person (one-way)
    • Airport shuttle fee per child: MXN 120
    • Pet fee: MXN 400 per accommodation, per stay
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Explanada de la Bandera 0.2 km / 0.1 mi
Fisherman's Fountain 0.2 km / 0.1 mi
Malecón de Chetumal 0.2 km / 0.1 mi
Palacio de Gobierno 0.5 km / 0.3 mi
Chetumal Ferry Terminal 0.5 km / 0.3 mi
Museo de la Ciudad 0.9 km / 0.6 mi
Museum of Maya Culture 1.2 km / 0.7 mi
Palacio Municipal De Othon P. Blanco 1.2 km / 0.7 mi
Lighthouse Museum 1.3 km / 0.8 mi
Mega Escultura 2.3 km / 1.4 mi
Dos Mulas 3.3 km / 2 mi
Planetarium Yook'ol Kaab 3.8 km / 2.3 mi
Payo Obispo Zoo 3.9 km / 2.4 mi
Santuario del Manati 4.8 km / 3 mi
Dr. Alfredo Barrera Marin Botanical Garden 4.8 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 75
  • Number of floors (main building): 3
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Multilingual staff
  • Hotel safe
Show 13 more facilities & services
  • Shop
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Conference room
  • Meeting room: 3
  • Indoor freshwater pool: 1
  • Sun loungers
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Tryp By Wyndham Chetumal Hotel

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 28 m²SUI.ST
    SUITE STANDARDPhoto unavailable2 photos

    Tryp By Wyndham Chetumal Hotel

    SUITE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Tryp By Wyndham Chetumal Hotel

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Tryp By Wyndham Chetumal Hotel

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Tryp By Wyndham Chetumal Hotel

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Tryp By Wyndham Chetumal Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 Bedroom • 28 m²QUA.H6
    QUADRUPLE AccessiblePhoto unavailable2 photos

    Tryp By Wyndham Chetumal Hotel

    QUADRUPLE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDS • 1 BedroomSUI.2K
    SUITE TWO KING BEDSPhoto unavailable1 photo

    Tryp By Wyndham Chetumal Hotel

    SUITE TWO KING BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Tryp By Wyndham Chetumal Hotel

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE KING BED NON SMOKINGQUADRUPLE • KING BED NON SMOKINGQUA.KG-NM

    Photos are not available for this room type.

    Tryp By Wyndham Chetumal Hotel

    QUADRUPLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 28 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable2 photos

    Tryp By Wyndham Chetumal Hotel

    QUADRUPLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Tryp By Wyndham Chetumal Hotel

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Tryp By Wyndham Chetumal Hotel

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tryp By Wyndham Chetumal Hotel

7.8
Very good
817 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
7.6 /10
Condition
7.8 /10
Location
9.0 /10
Neighborhood
8.2 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
29 Jun 2026
Tony
Rooms are very nice and comfortable. We enjoyed our stay and the friendly and helpful staff were great! I particularly liked the secure covered parking that has plenty of space to park and go with ease. We will definitely be back!
Partner
8/10
Excellent
19 May 2026
Christopher
Generally was clean but the building needs some remodeling with creaky doors and leaky bathroom fixtures. I think it’s a decent place to stay with good breakfast just a little outdated.
8/10
Excellent
22 Apr 2026
ernest
Everything was ok. Check-in ok. Not early but not late. Room ok. Quiet. Convenient location. Wish that the pool stayed open a bit longer. 20:00 closure seems early for adults especially when there were 0 kids staying there. :( Amenities ok. Breakfast ok. Parking very convenient. Check out ok.
Partner
8/10
Excellent
23 Feb 2026
Crispin
Definitely the location, the room was clean, the staff was friendly and very welcoming.
Partner
6/10
Pleasant
20 Feb 2026
Cornell
The hotel was very clean staff was friendly the only thing I did like was that I had to pay for early check in so when I return from my Belize excursion I will book a nother hotel
Partner
10/10
Exceptional
08 Feb 2026
Isaac
Was very good,
6/10
Pleasant
08 Feb 2026
Carmelito
Overall its good, however the matress was too hard. Mattress quality needs to improve.
Business Partner
8/10
Excellent
13 Jan 2026
Miguel
ROOM WAS CLEAN, EXCELLENT LOCATION, PERFECT PARKING. LOVED THE ROOM.
Leisure Partner
8/10
Excellent
13 Jan 2026
KJ
Room was clean, although do not have chance to use it, pool looked inviting
Leisure Self
2/10
Poor
09 Jan 2026
Winsie
Rooms in poor conditions. Lack of proper upkeep. Disappointing because I used to stay here very often.
Leisure Family
2/10
Poor
08 Jan 2026
Winsie
This used to be one of my favorite hotels but not anymore. On this last stay we had to change rooms twice. The third and final room was still unsatisfactory. First room had strong smell of disinfectant, second room toilet did not work, third room ac did not work.
Leisure Family
2/10
Poor
04 Jan 2026
donald
Breakfast was not worth eating, seemed like it was left overs from the day before. Eggs were like rubber, pancakes were the same. shade in room was broken letting in light from outside in during nighttime which did not allow you to get a full night sleep. A/C was old and barely worked.
Hotel may be next to ocean but all stores and any businesses are closed or boarded up near hotel.
had to travel just to get something to eat. Not a friendly area for tourists or business travel.
We ended up leaving halfway though our trip.
Business_and_leisure Family
10/10
Exceptional
21 Dec 2025
Alex
The breakfast menu was fresh and the staff were friendly. Parking was also safe and easy.
Leisure Family_with_children
10/10
Exceptional
04 Dec 2025
Alicia
La habitación muy cómoda y la hubicacion muy buena y el desayuno perfecto
Leisure Partner
10/10
Exceptional
28 Nov 2025
Cheryl
Courteous staff, dedicated pet friendly room. Walking distance to attractions and food.
Leisure Pet
10/10
Exceptional
21 Nov 2025
Angel
Everything was great. Great breakfast, nice pool, friendly staff, well located right of the malecon
Leisure Family
8/10
Excellent
16 Nov 2025
Lilian
Staff is friendly, our room was spacious. Breakfast was good not much varieties but good.
6/10
Pleasant
11 Nov 2025
Robert
Reasturant meal was terrible none of our party finished the cardboard pizzas
Leisure Family
8/10
Excellent
11 Nov 2025
Azalia
clean room and close to the boulvard where my son likes to go in the evenings.
Leisure Family
10/10
Exceptional
11 Oct 2025
Leroy
Convenient location, walkable to the seaside where there is lots of food options.
Business_and_leisure Partner
8/10
Excellent
05 Oct 2025
Azalia
My room had just gotten new carpent and new tiles in the bathroom.
Leisure Family_with_children
10/10
Exceptional
02 Oct 2025
Jimique
Good
8/10
Excellent
24 Sep 2025
Richard
Nice walking area and food vendors close to the hotel
10/10
Exceptional
10 Sep 2025
Mary

Good Stay

Good location, easy check-in and check out. Per friendly but fee was not welcome and the pet friendly rooms need some TLC.
Friends_and_family Family
8/10
Excellent
03 Aug 2025
Michael
The hotel was nice but was unable to use the pool during our stay.
Business_and_leisure Friends
8/10
Excellent
03 Aug 2025
Kristelle
clean & spacious rooms, walking distance from most place
Leisure Family
10/10
Exceptional
02 Aug 2025
Deepak
All things were excellent 👍
6/10
Pleasant
20 Jul 2025
Adrian
Rooms could use an uograde.
Leisure Partner
8/10
Excellent
30 Jun 2025
Azalia
Its close to the boulevard where we go as a family to spend time.
Leisure Family
10/10
Exceptional
18 Jun 2025
Tania Janelly
The staff was very friendly and love that they hve an indoor pool and accessible to the boulevard. Kid friendly
Leisure Family_with_children
10/10
Exceptional
11 May 2025
Anthony
Excellent overall experience. Friendly staff, super clean room, fast WiFi, large smart TV with plenty of channels and AirPlay capability, beautiful swimming pool and atrium.

Indoor parking which is very secure and large parking spaces.

Great location, close to shopping, restaurants and the water.
Leisure Self
8/10
Excellent
24 Mar 2025
Lilian
Clean,spacious room, perfect location, walking distance from most place,safe & quiet area
Leisure Family
8/10
Excellent
23 Mar 2025
Azalia
Very clean hotel
Leisure Family
4/10
Poor
11 Mar 2025
Jose Julio
En general el hotel aún y cuando es busssiness clas tiene un restuarante muy limitado, el cuarto es demasiado pequeño, las puertas tienen poca seguridad, la camarista entro sin tocar la puerta antes, no tienen seguro la puerta principal, a la salida el personal de recepción nos hizo esperar hasta que revisara el cuarto esto nunca me había sucedido en otro hotel, mala experiencia, hay mejores opciones en Chetumal. Gracias
Business
6/10
Pleasant
26 Jan 2025
Sarah
They booked a party and it was so loud and busy really late into the night. Toilets weren’t great. Showers were a drip.
8/10
Excellent
12 Jan 2025
Huseyin
Its only convenience for me was proximity to the Belize ferry.
Leisure Self
10/10
Exceptional
07 Jan 2025
Javier
Excellent location
Leisure Family
8/10
Excellent
07 Jan 2025
Gabriela
Pretty convinient in general
Business_and_leisure Partner
10/10
Exceptional
04 Jan 2025
Fernando
It's a nice place, very well located and with it's own parking lot.

The rooms are nice and clean. Despite the holidays, it was very quiet at night.

Leisure Family
10/10
Exceptional
03 Jan 2025
Gabriela
Good location
Leisure Partner
10/10
Exceptional
26 Dec 2024
Bharti
Good location, good staff
Family
8/10
Excellent
24 Dec 2024
Lilian
Close to sea side and business in town
Leisure Partner
4/10
Poor
20 Nov 2024
Agne

all rooms in hotel has windows to the corridor

It was very surprising to realise that all rooms have windows to the corridor and it doesn't open. Shocking.
Friends_and_family Family
8/10
Excellent
08 Nov 2024
Kendra

Itchy and Scratchy

The room originally given to us was not ready so room service put us in the room next door. The there is a giant frosted window to the hallway and the light is always on so your room stays well lit at night too. The sheets on both beds had some reddish brown droplets dried on them. The sheets and towels were scratchy and it feels like there is a plastic cover on the mattress it self. It served it purpose putting us close to the ferry but we probably won’t be back to this hotel if we have to catch the ferry again.
Business Family
8/10
Excellent
30 Oct 2024
CarlaVanessa
The property was overall good. I would definitely stay there again.
Business_and_leisure Friends
6/10
Pleasant
23 Oct 2024
Alain
Location near the boat shuttles to Belize
Leisure Partner
8/10
Excellent
15 Oct 2024
Kendra
I liked that there was an exit through the garage that takes you straight to the strip, on the strip you get to enjoy a lot of entertainment for the entire family. Many restaurants clubs and food trucks. However, even with all the entertainment the hotel is very quiet.

I did not like that they closed the garage doors which we used to go for a walk and then when we returned we were not able to get in and had to go around.
Leisure Family_with_children
6/10
Pleasant
23 Sep 2024
Marta
It was ok.
Leisure Partner
6/10
Pleasant
23 Sep 2024
Marta
Average. Not in sync with the price
Leisure Partner
10/10
Exceptional
13 Sep 2024
shaherah
The staff was super nice. The hotel was clean. The breakfast was great.
Friends_and_family Family
10/10
Exceptional
01 Sep 2024
maria
A very nice place
2/10
Poor
24 Aug 2024
Tamara
When I arrived at the hotel, they said that they didn't have wifi and could not check me in. There were several other people in the lobby also waiting for check in. The receptionist said that they had been waiting for 2 hours already and that there was no plan except to wait and hope that the wifi came back on so that they could check people in. There was no manager available. I called the number on my reservation and the number was not in service. I contacted Expedia and they also attempted to contact the hotel, with no success. I requested a refund so that I could go to another hotel for the night. The hotel said that I had to talk to Expedia about a refund. Expedia said that only the hotel could approve a refund. So in the end I paid for 2 hotels for the same night. Expedia tried to follow up the hotel, but they would not approve a refund. So I paid for a night in this hotel and they would not refund my money even though it was their fault that I could not check in to a room.

Expedia offered my $25 in One Key Cash, which I appreciated. The rate that I paid for the hotel (including taxes) was $60, so not a refund, but a token towards the inconvenience.
Business
6/10
Pleasant
20 Aug 2024
mary
The bathroom toilet not functioning. I had to move to another Hotel the same day. No refund granted.
Business Friends
6/10
Pleasant
15 Aug 2024
Alexssandra
Las sabanas de la cama muy delgadas ni me gustaron la ubicación de l hotel muy buena
Friends_and_family Family
10/10
Exceptional
11 Aug 2024
Rae
Superb location
Leisure Family
8/10
Excellent
11 Aug 2024
Vijay
Ok
8/10
Excellent
06 Aug 2024
Manuel
The pool is cool!
Leisure Self
2/10
Poor
01 Aug 2024
Darwin
Absolutely not worth your charge and definitely don't deserve your rating. The soaps alone you offer is absolutely garbage. I couldn't even take a proper bath with those soaps they gibe you. It's literally a non lathering soap gelatinous garbage . Never again. The beds were absolutely horrible And stiff. Athletes at the Olympics slept better in their cardboard beds. 0 out of 10
Leisure Partner
2/10
Poor
02 Jul 2024
Sheila
Avoid this hotel. Unhygienic and smelly. I moved to fiesta inn
Leisure
6/10
Pleasant
29 Jun 2024
Alexandro
Cómodo, y sirve para usarlo de base para visitar otros lugares. No mucho que hacer en el hotel pero es de lo mejor para hospedarse en Chetumal.
Business_and_leisure Family_with_children
10/10
Exceptional
28 Jun 2024
Pedro Mariano
The property is spotless, but the best part is the staff every single one on the front desk or restaurant was fantastic, I returned to their restaurant even after I had left the place.
The girl at front desk in the morning shift was very helpful with anything I asked for. Very happy with the place, I will stay again.
Business Self
2/10
Poor
18 Jun 2024
Moises
The hotel has very misleedong pictires of the property. Current conditions are terrible and not to be called a good or excellent hotel. Worse than a motel.
Very dirty, rooms super small with everything dated, things are broken, damaged doors, horrible condition mold walls and tiles.
Absolutely a big mistake for that price!
Leisure Partner
6/10
Pleasant
03 Jun 2024
Holly

Great location for ferry to Belize

The location was very good to take the ferry to Belize the next morning, and also to enjoy the activities on the malecon on a Friday night. The hotel room itself was very uncomfortable - it had no window! However the staff was very friendly and accommodating.
Self
8/10
Excellent
01 Apr 2024
Jevon
Extended WiFi service would be an asset for persons on the third floor
Leisure Family
8/10
Excellent
25 Mar 2024
MANOLA
The Hotel was nice. The staff was great. The food was really good. The rooms need to be better.
Leisure Family
10/10
Exceptional
05 Mar 2024
David
Keilani was so nice and accommodating. Give that girl a raise
Self
10/10
Exceptional
04 Mar 2024
Verified traveler

Nice location

Well situated near the beautiful malecon area and major shopping area. The rooms are comfortable but they don't provide face towels so bring your own. There is covered parking wirh security. The morning breakfast buffet was good. I woyld recommend.
6/10
Pleasant
24 Feb 2024
Luis
Checking was very troublesome and slow
Leisure
4/10
Poor
22 Feb 2024
Lisa
It is extremely convenient. The mattress are super hard and covered with a plastic that is very uncomfortable. The towels were stained and very rough to the touch.
Business_and_leisure Self
10/10
Exceptional
07 Feb 2024
JUAN
Nice and safe place.
Business Self
10/10
Exceptional
06 Feb 2024
Andrew
We will be back
6/10
Pleasant
14 Jan 2024
Helena
Our room only had two lights, this hotel is okay
Leisure Family
10/10
Exceptional
07 Jan 2024
Darryl
Everything was ok
Leisure Partner
8/10
Excellent
03 Dec 2023
Miriam
Close to town and weekend activities.
Leisure Partner
10/10
Exceptional
29 Oct 2023
Kiyah
Thank you for your hospitality
Leisure Family
10/10
Exceptional
11 Oct 2023
Denise
The staff at the front desk is fantastic!
Business_and_leisure Partner
10/10
Exceptional
10 Oct 2023
Greg
It was great. I had an issue at first but they fixed it very quickly. I’ll definitely come back to stay at this hotel. I recommend it to everyone.
Friends_and_family Family
8/10
Excellent
10 Oct 2023
shaherah
The rooms were clean, ac worked very good, friendly staff, great location and nice breakfast. Only problem bathroom needs more ventilation.
Friends_and_family Family
8/10
Excellent
11 Aug 2023
Alice
I like that the property was withing a close distance to store and restaurants, quiet and peaceful
Business_and_leisure Partner
10/10
Exceptional
24 Jul 2023
Sofia
Very Attentive and friendly staff
Leisure Family
6/10
Pleasant
17 Jul 2023
Nicholas

Overall an O.K. experience. Nothing great.

The hotel originally put up in a pet friendly room on the ground floor, but we refused it due to it being full of hair and fleas. it was pretty obvious the room was not cleaned properly. They ended up putting us in another room that was clean. Everything about the hotel was old and not properly taken care of. The pool was not clean. The location was good though. The restaurant was excellent and the front desk was very helpful.
Friends_and_family Family
4/10
Poor
29 Jun 2023
IRMA

Disappointing stay

Upon our arrival we had to wait an hour in the lobby. The air conditioner wasn’t at its maximum and the bed wasn’t very clean.
10/10
Exceptional
14 Jun 2023
Veronica
This is my second stay here and we decided to book a suite instead of a regular room, best decision. The room was very spacious and comfortable with all amenities needed for an overnight stay.
Leisure Friends
6/10
Pleasant
12 Jun 2023
Guadalupe
The front desk employees were very friendly and helpful. But I was not impressed the way they were treating my friends with me. As id they were begging. I will not stay in this hotel again nor will recommend.
Leisure Friends
4/10
Poor
11 Apr 2023
Norris
The staff was very friendly and attentive but the property itself was disappointing. The bed sheet had blood stains, the air conditioner leaked throughout the night and the bathroom plumbing was poor!!
Leisure Family
10/10
Exceptional
10 Apr 2023
David
Toilet water pressure is really low
Leisure Family_with_children
6/10
Pleasant
24 Mar 2023
Melanie

Expect 2 stars

This hotel is ok for a quick stay between cities but don’t expect a 4 stars. It clean but very old. The room are very small and they need some upgrade to make them friendly. However the bed was comfortable.
Friends_and_family Family
6/10
Pleasant
12 Mar 2023
Joseph
Wi-Fi was basically not working
Business Family
10/10
Exceptional
07 Mar 2023
Irma
Small, cozy, clean, excellent service. Will definitely go back.
Leisure Partner
4/10
Poor
07 Mar 2023
Florent
Don't be fooled by the branding. Absolutely not up to what Wyndham standard are suppose to be
Leisure Family
6/10
Pleasant
26 Feb 2023
John
You get what you pay for. Very basic room with basic cable. No Netflix etc. Lukewarm water in shower. Staff did well though.
Leisure Partner
10/10
Exceptional
19 Feb 2023
martha
Place was very nice amd people very helpful
Leisure Family
10/10
Exceptional
09 Feb 2023
JUAN
It’s a nice an a quiet hotel, the staff was very receptive,
Business Self
6/10
Pleasant
06 Feb 2023
Rebecca Natalie
The photos of the pool are old. The room is clean and tiny good just to spend a night or if you are going to be out. The pool is in the middle of the hotel, no sun or natural airflow. The a/c works fine. The nicest thing is you can walk to the malecon and the area around very easily.
Leisure Family
8/10
Excellent
31 Jan 2023
Candee
Stayed due to proximity to San Pedro water taxi. Nice and clean and comfortable. Close to walk the Malecon. Pool is indoor, so no sun, but clean and nice.
Leisure Partner
10/10
Exceptional
31 Jan 2023
Harry
Staff was helpful and spoke excellent English
Leisure Partner
4/10
Poor
26 Jan 2023
Darcy

Don't expect comfort

The regular rooms are tiny, very depressing. The room feels like a small box devoid of comfort. The bathroom also is tiny.
There is NO water pressure for the shower and to flush the toilet.
I upgraded to the \"suite\" because the regular room was so bad. I had to pay quite a bit more but at least there was some space.
It is in a nice location, there is a coffee shop and parking. It is pet friendly with a fee.
The free breakfast is not good :( The beds are not comfortable either.
If you don't expect comfort and just need a place to sleep this hotel is an ok option.
Friends_and_family Family
8/10
Excellent
13 Dec 2022
Errol
Overall it was nice and quiet
Leisure Family
6/10
Pleasant
23 Aug 2022
Ian
Rooms were a bit small and the pool area had no breeze or airflow. Couldn’t swim in the pool past 9. The coffee at breakfast was off. Something about it gave it a bad/old taste. Friendly staff and a great Starbucks inside with great baristas
Business Friends
2/10
Poor
04 Aug 2022
Miguel a
Muy pequeñas las habitaciones y las sabanas tenían machas de sangre
Friends_and_family Family

Location & surroundings

Tryp By Wyndham Chetumal Hotel
Carmen O. de Merino No. 166, Chetumal, Mexico

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Tryp By Wyndham Chetumal Hotel

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