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Mayan Secret Hotel Boutique

Chetumal · Mexico

Carretera Chetumal A Bacalar Km 9 5View location

8.0/10Excellent16 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort8.6/108.6
Condition7.8/107.8
Neighborhood9.0/109.0
Amenities9.0/109.0
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Photos are not available for this hotel yet.

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mayan Secret Hotel Boutique

Located in Chetumal, Mayan Secret Hotel Boutique is in the suburbs, within a 10-minute drive of Laguna Milagros and Palacio Municipal De Othon P. Blanco. This hotel is 9.7 mi (15.5 km) from Lake Bacalar and 19.4 mi (31.2 km) from Laguna Bacalar Ecological Park.

Make yourself at home in one of the 12 individually decorated guestrooms, featuring kitchenettes. Your Tempur-Pedic bed comes with down comforters. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a business center, multilingual staff, and luggage storage. Planning an event in Chetumal?

This hotel has facilities measuring 538 square feet (50 square meters), including conference space. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 3 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Pet deposit: USD 50 per stay
    • Pet fee: USD 25 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: USD 25 (subject to availability)
    • Late check-out fee: USD 15 (subject to availability)
    • Crib (infant bed) fee: USD 25.0 per night
    • Rollaway bed fee: USD 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Laguna Milagros 2.9 km / 1.8 mi
Palacio Municipal De Othon P. Blanco 9.4 km / 5.8 mi
Chetumal Ferry Terminal 10.2 km / 6.3 mi
Explanada de la Bandera 10.2 km / 6.3 mi
Palacio de Gobierno 10.2 km / 6.4 mi
Santuario del Manati 10.3 km / 6.4 mi
Dr. Alfredo Barrera Marin Botanical Garden 10.3 km / 6.4 mi
Payo Obispo Zoo 10.4 km / 6.5 mi
Planetarium Yook'ol Kaab 10.6 km / 6.6 mi
Fisherman's Fountain 10.6 km / 6.6 mi
Museum of Maya Culture 10.8 km / 6.7 mi
Museo de la Ciudad 11 km / 6.8 mi
Malecón de Chetumal 11 km / 6.8 mi
Mega Escultura 12 km / 7.4 mi
Dos Mulas 12.6 km / 7.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mayan Secret Hotel Boutique

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mayan Secret Hotel Boutique

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mayan Secret Hotel Boutique

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mayan Secret Hotel Boutique

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mayan Secret Hotel Boutique

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mayan Secret Hotel Boutique

8.0
Excellent
16 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
8.6 /10
Condition
7.8 /10
Neighborhood
9.0 /10
Amenities
9.0 /10
13 reviews shown
10/10
Exceptional
16 Apr 2025
Ashley
This property is truly a secret gem! Gentlemen at the gate, making us feel safe yet welcome! Woman at check was super nice, I don’t speak spanish, and she took such great care of me! The property is beautiful, you can wonder around in the garden area, sit by the pool, and just relax. We will definitely be coming back for future stays!
Business_and_leisure Partner
10/10
Exceptional
06 Oct 2024
Patrick
It was cozy and comfortable. The staff was very friendly and helpful. We loved the pool.
Leisure Pet
10/10
Exceptional
20 Feb 2023
Kerri
Love this hotel. If you want some place peaceful and quiet and away from the hustle of the city then this place is for you. Huge beautiful property. Cozy rooms with private sitting area outside. Great staff.
Business_and_leisure Friends
2/10
Poor
15 Jul 2022
luis

Stay Away!!!

The worst hotel ever, yes it was clean and nice looking BUT, the place looked like it was just about to go out of business. They had to go buy the oj to the store they didn’t have a menu, not bar either. Not tv no wifi, it was terrible the pool area, again, it was like abandoned. Staff were useless they had no idea how to fix the tv, the had no idea what to offer for food, when we finally order some eggs and some quesadillas, the came with like 20 minutes of each other. The first one took them like 40 mints to bring. Keep in mind we were the only ones in the entire hotel. Worst experience ever. And then the mosquitos!!!! Wow never agin this place!!
Friends_and_family Family
10/10
Exceptional
15 Apr 2025
José Gilberto
Un lugar muy agradable y el servicio excelente. Seguramente regreso
Partner
4/10
Poor
28 Dec 2024
Verified traveler

Muy desagradable lugar

La limpieza terrible
Friends_and_family Family
10/10
Exceptional
28 Mar 2024
Abelardo de jesus
Excelente lugar e instalaciónes
Friends_and_family Family
10/10
Exceptional
22 Nov 2023
L Maria

Hermoso , rodeado de naturaleza y calma

Un hotel hermoso con mucha tranquilidad y su naturaleza hermosa , el personal muy amables y atentos la calidez que te hacen sentir como en casa , lo recomendamos ampliamente
Partner
8/10
Excellent
30 Jan 2023
Ángel
Un ambiente muy tranquilo, es muy amigable con el ambiente y es un lugar excelente para poder descansar y estar tranquilo sin mucho ruido.
Business Family
8/10
Excellent
01 Jan 2023
Veronica
Mucha confusión con la reserva, no sabían si estaba o no pagada, no la encontraban
Partner
6/10
Pleasant
14 Nov 2021
Jorge B.
.
Leisure Partner
8/10
Excellent
21 Mar 2021
Verified traveler
Vale la pena conocerlo. Falla el internet, su único defecto
Leisure Friends
8/10
Excellent
20 Oct 2019
Patricia

Coordinar mejor su información

Todo estuvo increíble salvo la coordinación entre quienes tienen convenio para la reserva, no reciben la información con la seguridad y la prontitud adecuada para no incomodar al huésped,

Location & surroundings

Mayan Secret Hotel Boutique
Carretera Chetumal A Bacalar Km 9 5, Chetumal, Mexico

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