Rogelio
Where to begin… I have mixed feelings about Our Habitas. We stayed for seven days in a jungle room, which cost about $180 per night. Upon arrival, we were initially thrilled with our decision. The room was amazing, featuring a great outdoor shower, 24/7 air conditioning, and reliable power throughout our stay. They even surprised us with a traditional welcome pound cake on our very first night! Plus, the walk to the gorgeous lagoon was less than two minutes.
Getting to the property does require a bit of navigating. The reception is located right by the highway entrance, and if you are coming in from Bacalar town, you cannot make a direct turn into the hotel because it sits on the opposite side of the road. Instead, you have to drive a few kilometers past it to make a U turn. Once you check in at the reception, the staff takes you down to the actual resort area in a golf cart. The road to the rooms is a narrow, one kilometer path cutting through the dense jungle. Because of this layout, you have to request a cart and wait to be driven back and forth between your room and the reception whenever you are heading out to meet a taxi or a shuttle.
Unfortunately, we also encountered a few setbacks with connectivity once we arrived. Our only major complaint, which we heard from several other guests, was the Wi-Fi. It rarely worked in the rooms or the common areas like the bar and restaurant. Because the property is located so far out, cell signal is nearly nonexistent for foreigners.
Getting to the property does require a bit of navigating. The reception is located right by the highway entrance, and if you are coming in from Bacalar town, you cannot make a direct turn into the hotel because it sits on the opposite side of the road. Instead, you have to drive a few kilometers past it to make a U turn. Once you check in at the reception, the staff takes you down to the actual resort area in a golf cart. The road to the rooms is a narrow, one kilometer path cutting through the dense jungle. Because of this layout, you have to request a cart and wait to be driven back and forth between your room and the reception whenever you are heading out to meet a taxi or a shuttle.
Unfortunately, we also encountered a few setbacks with connectivity once we arrived. Our only major complaint, which we heard from several other guests, was the Wi-Fi. It rarely worked in the rooms or the common areas like the bar and restaurant. Because the property is located so far out, cell signal is nearly nonexistent for foreigners.
