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Villas Bakalar
Chetumal · Mexico
Av 3 #981, Mario Villanueva MadridView location
8.4/10Excellent124 Reviews
Cleanliness8.6/10 8.6
Service8.4/10 8.4
Comfort8.4/10 8.4
Condition8.0/10 8.0
Neighborhood7.4/10 7.4
Amenities8.6/10 8.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Villas Bakalar
Nestled amidst lush gardens just steps from the breathtaking Bacalar Lagoon, this hotel offers a tranquil retreat. Conveniently located near Highway 307, it's a short drive to Chetumal (25 miles) and Corozal Airport (under an hour).
A range of amenities and in-room comforts create a warm and relaxing atmosphere, ensuring a delightful stay. The famed Lagoon of Seven Colors, stretching 50 miles, is a true paradise.
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With a stay at Villas Bakalar in Bacalar (Mario Villanueva Madrid), you'll be 6 minutes by foot from Fort of San Felipe. This hotel is within close proximity of Canal de los Piratas. Make yourself at home in one of the 14 air-conditioned rooms featuring kitchens with refrigerators and microwaves.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Entertainment
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No elevators
No front desk
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
-
Special Instructions
There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Rollaway bed fee: MXN 300.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Laguna Bacalar Ecological Park
0.2 km / 0.1 mi
Lake Bacalar
0.3 km / 0.2 mi
Ecopark Bacalar
0.5 km / 0.3 mi
Fort of San Felipe
0.5 km / 0.3 mi
Zócalo
0.6 km / 0.4 mi
Municipal Spa of Bacalar
1.3 km / 0.8 mi
Cenote Negro
2 km / 1.2 mi
Polytechnic University of Bacalar
3.4 km / 2.1 mi
Cenote Esmeralda
3.8 km / 2.3 mi
Cenote Cocalitos
4.7 km / 2.9 mi
Cenote Azul
6.2 km / 3.8 mi
Laguna Milagros
28.2 km / 17.5 mi
Santuario del Manati
40.3 km / 25 mi
Dr. Alfredo Barrera Marin Botanical Garden
40.3 km / 25 mi
Los Rápidos de Bacalar
44.1 km / 27.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 14
- Number of floors (main building): 2
- Number of floors (annexe): 2
- hotel
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Airport
- Beach
- Entertainment Area
- Wheelchair-accessible
Show 13 more facilities & services
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Transfer serviceExtra charge
- Garden
- Terrace
- Luggage room
- Outdoor freshwater pool: 1
- Sun loungersExtra charge
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Villas Bakalar
50
reviews shown
Linda
This is the perfect place to stay in Bacalar. Each unit has an equipped kitchen so meals can be prepared in room or it is walkable distance to many choices of restaurants. Parking is safe and secure. Staff are so friendly and helpful. Morning breakfast under the palapa is a great start to your day.
Ric
We had a really nice view of the lake. Staff was attentive and site security was good. Rooms look nice but need updates. We lacked hot water and the internet service wi-fi was nonexistent (even after requesting a fix). The hotel was not quiet for a number of reasons, often waking us at night.
Emily
great !!..@! goodPrivacy..greatsecurity.
BUT!! rundown exterior buildings. All Concrete walls..EVERYTHING needs to be sealed PAINTED.
All pool lounge chairs r broken! Needs replacement. Can use seat cushions on suite patio chairs. Cannot sit on wood for very long
BUT!! rundown exterior buildings. All Concrete walls..EVERYTHING needs to be sealed PAINTED.
All pool lounge chairs r broken! Needs replacement. Can use seat cushions on suite patio chairs. Cannot sit on wood for very long
LisaMarie
Comfortable stay w/ full kitchen and living space
I've stayed here twice now and love it. While they have to manually open the entrance door and car gate there is hardly a delay. It is safe and secure. Will be returning. I just hope they don't replace any more refrigerators with the smaller ones. I prefer the large ones to make ice for my water containers.
Niles
villad Bacalar is aweome
Quite, great view off the balcony, sliding glasd doors all open.
The staff was super friendly and helpful.
The staff was super friendly and helpful.
Elizabeth Zadell
Perfect location. We could easily walk to the gorgeous lake with waterfront restaurants or the center of town with all the restaurants and shops. Plus we had a little view of the lake. Staff was very nice. Rooms were spacious. Faded beauty but good price. Restaurant is only open for breakfast sometimes but there’s a good breakfast cafe a block away. They keep the front gate locked and we felt perfectly safe.
Kathryn
Nice hotel and outlook
We enjoyed our stay at Villas Bakalar. The location is good and an easy walk to restaurants and the lagoon. The rooms could use a little bit of a refurb. Although there is a small kitchen don't plan on cooking much. There is very little in the way of pots/pans/utensils. Both the electricity and water went out for a whole day and didn't come back on until 8pm, which was a bit of a nuisance, but the hotel did offer us breakfast as a recompense which was nice. This is listed as a 5 star hotel, but it's definitely not, so don't get your hopes up.
Fidel
The cleaning crew and host very friendly, lots of space, everything needed and a great view of Bacalar lagoon, only a block away.
HADI
VEIW OF THE LAKE IS AMAZING. VERY CLOSE TO THE LAKE AND RESTURANTS AND STORES.
STAFF VERY NICE AND HELPFULL. WE HAD A 2 BEDROOM SUITE SECOND FLOOR WHICH WAS A LARGE 2BEDROOM APPARTMENT WITH SITTING ROOM DINING A ND LIVING ROOM AND KITCHEN AND REFRIGERATOR , STOVE AND MICRO WAVE.
VERCOMFORTABLE BEDS AND WHICH WAS CLEAND EVERY DAY. WE CAN'T ASKE FOR MORE!
I THINK VILLAS BACALAR IS ONE OF THE BEST IN THE AREA,
STAFF VERY NICE AND HELPFULL. WE HAD A 2 BEDROOM SUITE SECOND FLOOR WHICH WAS A LARGE 2BEDROOM APPARTMENT WITH SITTING ROOM DINING A ND LIVING ROOM AND KITCHEN AND REFRIGERATOR , STOVE AND MICRO WAVE.
VERCOMFORTABLE BEDS AND WHICH WAS CLEAND EVERY DAY. WE CAN'T ASKE FOR MORE!
I THINK VILLAS BACALAR IS ONE OF THE BEST IN THE AREA,
Verified traveler
Amazing location, great service
Verified traveler
Excelente service, very friendly staff. Awesome view to the lagoon
Verified traveler
The staff was outstanding--friendly, helpful and attentive. They are also knowledgeable about Bacalar and activities available there.
LisaMarie
Wonderful getaway
Very nice staff, secure grounds, bed was a little hard but most are in mexico. Loved the space. Tv in living area didn't work but that was no issue.
Frances
A Great Stay
It's a beautiful spot close to the centre of everything with a great view of the lake. The wifi had me freezing on Zoom calls, but was pretty good for everything else.
The breakfast is made for you beside the pool up until 10am and is very reasonably priced.
The breakfast is made for you beside the pool up until 10am and is very reasonably priced.
Diego
2 days bacalar
Great and convenient place to stay. Gated housing and24 hour security. Close to the lake and spacious room with balcony!
Simon
2 days in bakalar
Spent 2 days at the hotel.
Internet was not very good to work, but I suppose it's everywhere in bakalar. Breakfast was good (not included) and the appartment big and nice, somewhat old (80s?). The TV wasn't flat (didn't see one for a decade).
It's a gated hotel so someone has to open you to park the car or to access the property, a little bit annoying if you go out late
Internet was not very good to work, but I suppose it's everywhere in bakalar. Breakfast was good (not included) and the appartment big and nice, somewhat old (80s?). The TV wasn't flat (didn't see one for a decade).
It's a gated hotel so someone has to open you to park the car or to access the property, a little bit annoying if you go out late
Jeffrey
Not Really for Anglo Tourists
This might be a suitable place for Mexican families because the rooms are actually suites with kitchens. However , the staff speak no English at all and that could be a problem for travelers who do not speak Spanish.
jessi
Beautiful nights rest
The bed was incredibly comfortable and the room was literally the size of an apartment. Thoroughly enjoyed our night there.
AdeBel
Nice location and friendly staff but no too many amenities like the restaurant. They only serve breakfast!
Verified traveler
Pool was empty and air conditioning was sub par. The on site breakfast restaurant was very limited.
Verified traveler
No regret .. I will go back ..
Very clean , location was great .. staff was very helpful all the time .. very satisfied.. I will go back to same hotel without any hesitation!!
Carlos
Suite
I arrived very late and there was a person to help me at the door. Room was clean and spacious.
Mark
Good location
We stayed here two nights on way to Belize... hotel was good for the price paid..3 blocks from the plaza, restaurants nearby and a small store, wifi ok, bed a little hard, nice staff with limited english.
michelle
Little paradise. Close to downtown. Just go down to avenida 1, make a right, walk till you come upon the pirate port (looks like pyramids ). Walk up the stairs and welcome to Bakalar :)
Verified traveler
Nice
This place is very nice the pool is nice the room was great, full cooking facilities and fridge, walking distance to centre of town, food and shops. The staff were extremely helpful to us in getting a taxi to our next destination. Would definitely recommend staying here and I would stay here again.
Adi
big rooms. smells like urine and disgusting!
Dirty and smelly hotel!! They have great potential! Huge rooms with a kitchen with blender and great view, but come on!!!! Clean it! The smell was so strong (smell like urine ) that we literally woke up with a hard headache! We didn't touch the dishes and showered with shoes..... we left after that night to another town (they ruin Bacalar lagun experience). It's a shame for them....
Verified traveler
The place is great the rooms are great and clean but I was very upset when I asked to cancel one night they kept telling me the manager will be here any second tomorrow tomorrow at eight tomorrow at 10 she never came she never spoke with me .
Verified traveler
I didnt´stay at the hotel, I try to cancell
It was terrible the hotel doesnt have restaurant service, the pool was part empty. I have to leave the hotel 1 hour later I get there. I try to cancell but they tell me they are not responsables for my reservation.
Tamir
Bacalar is amazing!
Great place. We had a problem with the room door lock, but we got offered to switch room.
Verified traveler
Great place to stay, quite, clean, and friendly.
Very nice, clean, swimming pool was very refreshing and the views were good.
Josh
DO NOT STAY HERE!
This hotel is the worst ever. At one time it may have been nice, but there has been no upkeep. I honestly saw a the biggest spider I have ever seen outside of a cage, it had FUR! The hotel is also in outside of the pueblo and right next door to the towns loudest night club. Imagine the bass of a rave party until 4am.
felipe enrique
Excelente lugar para ir a descansar y con lugares accesibles siempre !!
ISRAEL
Está muy limpio, las habitaciones son muy amplias
Julio Cesar
Altamente recomendable
Muy bien, de hecho es la tercera vez que me hospedo en esta propiedad.
Erik
Tranquilidad en la habitación.
Hay seguridad.
Estacionamiento.
Si te estás de pado conociendo la península es buen lugar para pernocta.
Hay seguridad.
Estacionamiento.
Si te estás de pado conociendo la península es buen lugar para pernocta.
Jeanette
It is si wonderful & Nice place...is perfect to spend tour vacations...
CESAR
Muy amplio y limpieza al 100
CESAR
Hay tranquilidad, me pareció un lugar super agradable para estar con mi familia además esta céntrico donde puedes ir caminando a varios puntos de interés.
MIRNA
Me gustó mucho el hotel muy cómodo.
Anne
Appartement tres spacieux avec vue sur la lagune
Appart hotel avec vu sur la lagune mais sans accès.
Les appartements sont très très spacieux. 2 chambres et 2 salles de bain. Une cuisine ouverte sur le salon. Un deuxième salon. Une grande terrasse.
Cuisine tres peu équipée avec seulement 4 assiettes 4 couteaux 4 fourchettes etc. Une plaque de cuisson, un four micro.onde et un frigo..
Une piscine (non testée). Pas de menage.
Lhotel est situé à une dizaine de minutes a pied du centre ville. Resto pas tres loins
Les appartements sont très très spacieux. 2 chambres et 2 salles de bain. Une cuisine ouverte sur le salon. Un deuxième salon. Une grande terrasse.
Cuisine tres peu équipée avec seulement 4 assiettes 4 couteaux 4 fourchettes etc. Une plaque de cuisson, un four micro.onde et un frigo..
Une piscine (non testée). Pas de menage.
Lhotel est situé à une dizaine de minutes a pied du centre ville. Resto pas tres loins
P Manuel
Bue lugar y tranquilo bonita vista y céntrico muy bien conservado
Miguel
La amplitud y que puedes cocinar , en verdad es una casa cómoda y muy fresca con una vista de la Laguna Bacalar
HECTOR
Excelente todo 👍
Una estancia muy agradable, todas las instalaciones en muy buen estado , las habitaciones con espacio suficiente y las estancias muy amplias , aparte muy bonita vista a la laguna desde la terraza .
Check in muy rápido y su personal muy amable .
Les recomiendo mucho este lugar
Check in muy rápido y su personal muy amable .
Les recomiendo mucho este lugar
Verified traveler
Esta un poco abandonado, no tiene personal suficiente
Carlos
Muy buen lugar. Recomendado.
Elias
Habitaciones amplias y excelente servicio
Muy limpio, habitaciones amplias y super servicio... olvide mi pasaporte y me ayudaron a recuperarlo, mil gracias!
Verified traveler
Amplio, Limpio y Cómodo. Cerca de la laguna y los segundos pisos tienen una vista increíble.
ENRIQUE
Buen servicio muy atentos solo le falta un poco de mantenimiento a la área comunes como la alberca
MAURICIO
Me encantó la vista hacia la laguna, las Villas son muy cómodas y confortables.
Verified traveler
Las habitaciones fueron increibles, llena de comodidades y muy espaciosa
Location & surroundings
Villas Bakalar
Av 3 #981, Mario Villanueva Madrid, Bacalar, Mexico
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Villas Bakalar
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