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Alma de Zorro
Chetumal · Mexico
calle ciricote Reg 8 mza 249 lt 12 col, Mario V..., 12 3View location
9.0/10Excellent83 Reviews
Cleanliness8.8/10 8.8
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.8/10 8.8
Amenities8.8/10 8.8
See all ratings- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Alma de Zorro
This charming 3-star hotel, nestled in the heart of Bacalar, offers a tranquil escape. With only 14 rooms, guests can enjoy a peaceful stay with amenities including a year-round swimming pool, free Wi-Fi, and complimentary private parking.
Alma de Zorro provides the perfect setting for relaxation and breathtaking views of Bacalar.
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Located in Bacalar, Alma de Zorro is just steps from Lake Bacalar and a 3-minute drive from Laguna Bacalar Ecological Park. This hotel is 1.6 mi (2.6 km) from Fort of San Felipe and 2.5 mi (4.1 km) from Municipal Spa of Bacalar.
Make yourself at home in one of the 14 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:30 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No elevators
Private host property
Free onsite COVID-19 testing (Antigen/Rapid) is available
Minimum age for COVID-19 test requirement: 18
Property does not require health documentation at check-in
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Lake Bacalar
0.2 km / 0.1 mi
Polytechnic University of Bacalar
1.4 km / 0.9 mi
Ecopark Bacalar
1.5 km / 1 mi
Laguna Bacalar Ecological Park
1.6 km / 1 mi
Zócalo
2.5 km / 1.6 mi
Fort of San Felipe
2.6 km / 1.6 mi
Municipal Spa of Bacalar
3.1 km / 1.9 mi
Cenote Negro
3.8 km / 2.3 mi
Cenote Cocalitos
7.5 km / 4.7 mi
Cenote Azul
7.6 km / 4.7 mi
Cenote Esmeralda
8.5 km / 5.3 mi
Laguna Milagros
29.6 km / 18.4 mi
Ichkabal
40 km / 24.9 mi
Palacio Municipal De Othon P. Blanco
40.2 km / 25 mi
Chetumal Ferry Terminal
41 km / 25.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2022
- Total number of rooms: 14
- Junior suites: 2
- hotel
- American Express
- MasterCard
- Visa
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
Show 9 more facilities & services
- Wi-fi
- Hotel safeExtra charge
- Terrace
- Private pool
- Towels and bed linen
- LGTBIQ friendly
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin ECONOMYDouble or Twin • ECONOMY • 17 m²DBT.EY
Room overview
Non-smoking room- Room size
- 17 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Room type
- Double or Twin
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Hairdryer
- TV
- Safe
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlma de Zorro
Double or Twin ECONOMY
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 17 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Room type
- Double or Twin
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EY
Room amenities
- Cable TV
- Hairdryer
- TV
- Safe
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BED • 1 Bedroom • 34 m²JSU.DB
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower: 1
- Safe
- TV
- Hairdryer
- Cable TV
- Wi-fi
- Terrace
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlma de Zorro
JUNIOR SUITE WITH DOUBLE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DB
Room amenities
- Shower: 1
- Safe
- TV
- Hairdryer
- Cable TV
- Wi-fi
- Terrace
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 17 m²DBL.ST
Room overview
Non-smoking room- Room size
- 17 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Terrace
- Safe
- Wi-fi
- TV
- Hairdryer
- Shower: 1
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlma de Zorro
DOUBLE STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 17 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Terrace
- Safe
- Wi-fi
- TV
- Hairdryer
- Shower: 1
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 32 m²JSU.KG
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Wi-fi
- Shower: 1
- Hairdryer
- TV
- Safe
- Terrace
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlma de Zorro
JUNIOR SUITE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Room amenities
- Cable TV
- Wi-fi
- Shower: 1
- Hairdryer
- TV
- Safe
- Terrace
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO BEDSDOUBLE • TWO BEDS • 17 m²DBL.2B
Room overview
Non-smoking room- Room size
- 17 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- TV
- Safe
- Terrace
- Wi-fi
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlma de Zorro
DOUBLE TWO BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 17 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2B
Room amenities
- Hairdryer
- TV
- Safe
- Terrace
- Wi-fi
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Alma de Zorro
50
reviews shown
Wendy
Excelente lugar para descansar, muy cómodo, el personal muy amable… sin duda regresaría
Diana
The staff was super helpful and friendly. They were more than happy to give recommendations on places to eat and things to do. The room was comfortable with nice bedding comfortable mattress and well working WiFi and air conditioning. You could also see the lagoon from our balcony and from the roof. The pool was well maintained and refreshing. They were in the process of expanding ( adding a restaurant/ bar and additional rooms. There was no noise from the construction while we were there for 3 nights.
Cynthia
There was an overwhelming sewer smell that eliminated any chance of enjoying our room. We could barely breathe the entire time we were in our room. We couldn’t wait to leave. So glad we only booked one night. Location was also horrible, on the far north end of town. Too far to walk to anything of interest, including access to the water.
Uenuku
Muy buen hotel con personnel excepcional.
Fernando
We stayed for one night, everything was clean. AC worked just fine, the only thing was the water in the shower it never came out hot just somewhat warm. Overall a safe and quiet stay
Alex
The beds need a little upgrade
Jorge
There are some very dirty dogs ....
Sheny
Room service and water pressure was very poor.
The visibility to turn to the Hotel was very poor.
The visibility to turn to the Hotel was very poor.
Federico
The route is not paved, there no access to the lake on that street
Andres
Everything was excellent!
María Cristina
Recomendable si buscas tranquilidad
Lugar hermoso, cómodo y con facilidad para recorrer la laguna
Arturo
En general bien, pero la alberca estuvo fría y no pudimos usarla y también en el cuarto hacía frío y mucho ruido de la carretera y camiones en la noche.
Millie
This hotel was pleasant. Far out of town and transport in Bacalar is limited which makes it tricky at times. Service was average (didn’t get shown room or ammenities etc). Ok for price
maria
👍
Nicolas Ignacio
Propiedad muy mal ubicada, en una calle de mal acceso y sin absolutamente nada a su alrededor.
Se necesita auto para todo.
Se necesita auto para todo.
jacqueline
It was a wonderful experience, very attentive staff, love the contact with nature that the property has to offer.
Luis Gabriel
Buen atención
Fausto
El personal fue súper amable , es una experiencia única
Paulina
Excelente estancia
RAJIV
Habitación limpia y espaciosa
Victor
Excelente servicio y bonitas instalaciones, cerca del centro.
Laurent
Personnel très gentil et lieu tres mignon. Chambre double sont un peu restreinte en taille pour 2 adultes et 2 enfants, sinon tout s’est bien passé
Armindo
War alles in Ordnung
Joakim
Bra och praktiskt hotell, lite utanför kanske
Ett väldigt trevligt, litet mysigt och praktiskt hotell, enda problemet är att det ligger lite utanför själva staden
Berenice
Bueno pero tiene detalles
La habitación y en general hotel huele mucho a humedad y los moscos nos picaron solo del coche a la habitación, falta un cesto en la habitación. Esta súper oculto
Karla
Excelente
Hector
Muy buen lugar y muy amables las personas
DULCE ROCIO
Un lugar agradable , se requiere coche para llegar .
Guadalupe Grisel
Muy bien agradable y excelente relacion calidad precio
Dulce Carolina
muy bonita las instalaciones, me hubiera gustado que estuviera mas señalizaciones para llegar mas fácil al hotel
Romain
Me dijeron que las obras de al lado empezaban a las 7.30 de la mañana, que la piscina era muy pequeña y daba directamente a las habitaciones de abajo, por lo que no era muy buena, y que la vista desde su ventana daba directamente a una valla y a la casa de los vecinos. Tuvieron un problema con el agua que se solucionó y después tuvimos que volver a abrir la bomba ayer sobre las 11 de la noche y volvimos a preguntar al hotel por qué no tenían agua. Se quejaron de que tampoco había secador y de que la ruta para llegar era un camino de tierra con muchas piedras.
NAHIE LLI
Muy serviciales pero sin la capacidad de atender a mas personas
No tienen terminal bancaria por lo que solo puedes pagar en efectivo o transferencia
La entrada es feita. Mi carro sufrio .... Pero ya adentro del lugar esta bien
No tienen terminal bancaria por lo que solo puedes pagar en efectivo o transferencia
La entrada es feita. Mi carro sufrio .... Pero ya adentro del lugar esta bien
ANGEL
El lugar es muy bueno pero está retirado del centro de bacalar
Carmen
Esta bien
Bien
Sergio
Nos fascinó el hotel solo que en los alrededores están construyendo más hoteles o casas y la verdad era un poco molesto, por lo demás todo super
Dayzy
El concepto, limpieza y tranquilidad
Manon
Notre séjour a été génial, le personnel est incroyable, l’hôtel est magnifique . Merci beaucoup.
Prévoir une voiture pour se rendre en ville.
Prévoir une voiture pour se rendre en ville.
Cindy
El hotel es lindo, las habitaciones dobles son camas matrimoniales q se me hicieron muy justas para 2 adultos y 2 niños, creo que deberían ser tamaño Queen.
La calle de acceso no está pavimentada y nos ensuciamos mucho los zapatos y maletas en la tierra mojada, muy solo al rededor, no cuenta con estacionamiento.
La calle de acceso no está pavimentada y nos ensuciamos mucho los zapatos y maletas en la tierra mojada, muy solo al rededor, no cuenta con estacionamiento.
Didier
Très bel hôtel.
Magnifique ! Personnel très sérieux et agréable.
Point négatif le bruit de la route lié au passage des nombreux camions qui travaillent au projet du chemin de fer.
Point négatif le bruit de la route lié au passage des nombreux camions qui travaillent au projet du chemin de fer.
Sergio
Excelente lugar para descansar
Martha
Lugar hermoso y confortable. Muy buen gusto del arquitecto y decorador. Armonía entre lo moderno y lo tradicional
oscar
Bonito el lugar, falta un poco de limpieza
Jonathan
Bueno pero puede ser aún mejor
El hotel nos agrado muchísimo, la ubicación fue un tanto complicada ubicarla, y en la carretera su letrero es algo pequeño y sin iluminación para poder dar con ella fácilmente por las noches, de la habitación todo me pareció perfecto, cama super cómoda igual que las almohadas, el único inconveniente fue que las puertas de la regadera no se podían cerrar del todo bien y al usar la regadera toda el agua acaba en el resto del baño, y la puerta de la habitación que me tocó rechinaban demasiado, luegsr muy bonito y agradable, golveris nuevamente
Emmanuel
Excelente atención y estancia. Cumplieron todo lo acordado
Paulina
Están muy bonitas las instalaciones.Las camas cómodas 🙂
Pero tuvimos que bajar (3 pisos) al lobby varias veces porque faltaban toallas, porque se apagó el aire, etc.
Está cerca de la carretera y se escuchaba el ruido de los trailers o carros en la habitación donde estábamos.
Pero tuvimos que bajar (3 pisos) al lobby varias veces porque faltaban toallas, porque se apagó el aire, etc.
Está cerca de la carretera y se escuchaba el ruido de los trailers o carros en la habitación donde estábamos.
ELIZABETH CRISTINA Muñoz
Hotel muy tranquilo con atención excelente de su personal, lo único que no nos gusto fue que para llegar al hotel el acceso es una calle muy pequeña que no se ve sobre la carretera y es una calle de terracería de terreno irregular con piedras y hoyos .
francisco
Es una excelente opcion de hospedaje, unicamente los caminos de acceso deben de sera mas adecuados.
Ricardo
no tenian agua caliente
Jorge Carlos
Excelente opción en Bacalar.
La atención del personal siempre con una sonrisa fue de lo.mas sobresaliente, el cuarto es más amplio de lo que esperábamos, camas muy cómodas, baño súper limpio sin mal olores, el detalle de la terraza es un súper plus y aunque la piscina es pequeña la verdad está súper bien para un chapuzón refrescante, solo sugeriría que en recepción hubiera una pequeña área de venta de snacks ya que el hotel si queda alejado, no obstante el catálogo de restaurantes con el que cuenta para servicio a domicilio es un súper plus que te soluciona el problema. Definitivamente volvería.
Hugo
Excelente el servicio, el hotel en general muy bonito , cómodo y limpio , el personal muy amable , en especial el amigo recepcionista Jesús muy amable
Location & surroundings
Alma de Zorro
calle ciricote Reg 8 mza 249 lt 12 col, Mario V..., 12 3, Bacalar, Mexico
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Alma de Zorro
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