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Mbh Maya Bacalar

Chetumal · Mexico

Carretera Federal 307 Chetumal - CancúnView location

9.0/10Excellent441 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort8.8/108.8
Condition8.8/108.8
Neighborhood9.4/109.4
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mbh Maya Bacalar

Located in Bacalar, MBH Maya Bacalar Hotel Boutique is on the waterfront, a 1-minute drive from Lake Bacalar and 7 minutes from Laguna Bacalar Ecological Park. This hotel is 7. 2 mi (11. 6 km) from Cenote Cocalitos and 20. 8 mi (33. 5 km) from Laguna Milagros.

Be sure to enjoy recreational amenities including a spa tub and bicycles to rent. This hotel also features complimentary wireless Internet access and tour/ticket assistance. The front desk is staffed during limited hours. Free self parking is available onsite.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to noon for a fee.

Make yourself at home in one of the 16 air-conditioned rooms featuring Smart televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Read more about this hotelShow less

When you stay at MBH Maya Bacalar Hotel Boutique in Bacalar, you'll be on the waterfront, a 1-minute drive from Lake Bacalar and 7 minutes from Laguna Bacalar Ecological Park.

This beach hotel is 3.3 mi (5.4 km) from Polytechnic University of Bacalar and 3.5 mi (5.7 km) from Ecopark Bacalar. Make yourself at home in one of the 16 air-conditioned rooms featuring Smart televisions. Rooms have private balconies or patios.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. The front desk is staffed during limited hours. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Beach services
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Quiet hours are enforced at the property from 10:00 PM to 8:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately MXN 250 to 500 for adults, and MXN 150 to 350 for children
    • Pet fee: MXN 600 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Lake Bacalar 0.1 km / 0.1 mi
Polytechnic University of Bacalar 5.4 km / 3.3 mi
Ecopark Bacalar 5.7 km / 3.5 mi
Laguna Bacalar Ecological Park 6.4 km / 4 mi
Fort of San Felipe 6.5 km / 4.1 mi
Zócalo 6.6 km / 4.1 mi
Municipal Spa of Bacalar 8 km / 5 mi
Cenote Negro 8 km / 5 mi
Cenote Cocalitos 11.5 km / 7.1 mi
Cenote Azul 11.5 km / 7.1 mi
Cenote Esmeralda 12.4 km / 7.7 mi
Laguna Milagros 33.5 km / 20.8 mi
Chacchoben Ruins 41.3 km / 25.7 mi
Ichkabal 42.4 km / 26.3 mi
Payo Obispo Zoo 44.4 km / 27.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2019
  • Year of most recent renovation: 2020
  • Total number of rooms: 16
  • Number of floors (main building): 3
  • Annexe (s): 4
  • Junior suites: 12
  • Superior rooms: 4
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
Show 32 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Secure parking
  • Room service
  • Bicycle hire serviceExtra charge
  • Hotel safe
  • Garden
  • Terrace
  • Sun terrace
  • Bikes available
  • Towels and bed linen
  • BarExtra charge
  • Restaurant: 1
  • Sun loungers
  • Parasols
  • Steam bath
  • Hot tub
  • Solarium
  • MassageExtra charge
  • Breakfast a la carteExtra charge
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Children get free accommodation, meals payable on the spot
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Motor board rideExtra charge
  • DivingExtra charge
  • CanoeingExtra charge
  • Cycling / mountain bikingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE LAGOON VIEWSUITE • LAGOON VIEWSUI.VL-1

    Photos are not available for this room type.

    Mbh Maya Bacalar

    SUITE LAGOON VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LAGOON VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VL-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mbh Maya Bacalar

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE WITH JACUZZISUITE • DELUXE WITH JACUZZI • 1 Bedroom • 40 m²SUI.DX-JA
    SUITE DELUXE WITH JACUZZIPhoto unavailable4 photos

    Mbh Maya Bacalar

    SUITE DELUXE WITH JACUZZI

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-JA

    Room amenities

    • Individually adjustable air conditioning
    • TV
    • Hairdryer
    • Shower
    • Desk
    • Toiletries
    • Fan
    • Balcony
    • Hot tub
    • Housekeeping
    • Smoke detector
    • Satellite TV
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Mbh Maya Bacalar

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Mbh Maya Bacalar

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Mbh Maya Bacalar

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LAKE VIEWSUITE • LAKE VIEW • 1 Bedroom • 40 m²SUI.LK

    Photos are not available for this room type.

    Mbh Maya Bacalar

    SUITE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LK

    Room amenities

    • Wheelchair-accessible
    • Balcony
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Safe
    • Individually adjustable air conditioning
    • Satellite TV
    • Fan
    • Desk
    • Toiletries
    • Wi-fi
    • TV
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Mbh Maya Bacalar

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Mbh Maya Bacalar

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Mbh Maya Bacalar

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAGOON VIEWRoom • LAGOON VIEWROO.VL

    Photos are not available for this room type.

    Mbh Maya Bacalar

    Room LAGOON VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAGOON VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH JACUZZISUITE • WITH JACUZZISUI.JA

    Photos are not available for this room type.

    Mbh Maya Bacalar

    SUITE WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE WITH PRIVATE POOLSUITE • DELUXE WITH PRIVATE POOLSUI.DX-PP

    Photos are not available for this room type.

    Mbh Maya Bacalar

    SUITE DELUXE WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-PP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV

    Photos are not available for this room type.

    Mbh Maya Bacalar

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LAKE VIEWSUITE • LAKE VIEWSUI.LK-1

    Photos are not available for this room type.

    Mbh Maya Bacalar

    SUITE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LK-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH PRIVATE POOLRoom • WITH PRIVATE POOLROO.PP

    Photos are not available for this room type.

    Mbh Maya Bacalar

    Room WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Mbh Maya Bacalar

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LAGOON VIEWSUITE • LAGOON VIEW • 1 Bedroom • 40 m²SUI.VL
    SUITE LAGOON VIEWPhoto unavailable4 photos

    Mbh Maya Bacalar

    SUITE LAGOON VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Rollaways on demand
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    LAGOON VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VL

    Room amenities

    • Wheelchair-accessible
    • Housekeeping
    • Smoke detector
    • Satellite TV
    • Fan
    • Desk
    • Toiletries
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH JACUZZIRoom • WITH JACUZZIROO.JA

    Photos are not available for this room type.

    Mbh Maya Bacalar

    Room WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Mbh Maya Bacalar

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEWSUITE • GARDEN VIEWSUI.GV

    Photos are not available for this room type.

    Mbh Maya Bacalar

    SUITE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDS • 1 Bedroom • 40 m²SUI.2B
    SUITE TWO BEDSPhoto unavailable3 photos

    Mbh Maya Bacalar

    SUITE TWO BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Room amenities

    • Hairdryer
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • TV
    • Toiletries
    • Desk
    • Bathroom: 1
    • Shower
    • Fan
    • Satellite TV
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Mbh Maya Bacalar

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEWSUITE • GARDEN VIEW • 1 Bedroom • 40 m²SUI.GV-1
    SUITE GARDEN VIEWPhoto unavailable5 photos

    Mbh Maya Bacalar

    SUITE GARDEN VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Rollaways on demand
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV-1

    Room amenities

    • TV
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Fan
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Satellite TV
    • Smoke detector
    • Housekeeping

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH PRIVATE POOLSUITE • WITH PRIVATE POOLSUI.PP-1

    Photos are not available for this room type.

    Mbh Maya Bacalar

    SUITE WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PP-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Mbh Maya Bacalar

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 40 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable4 photos

    Mbh Maya Bacalar

    DOUBLE TWO DOUBLE BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Toiletries
    • Safe
    • TV
    • Hairdryer
    • Balcony
    • Wheelchair-accessible
    • Shower
    • Bathroom: 1
    • Individually adjustable air conditioning
    • Wi-fi
    • Desk
    • Fan
    • Satellite TV
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH PRIVATE POOLSUITE • WITH PRIVATE POOL • 1 Bedroom • 40 m²SUI.PP
    SUITE WITH PRIVATE POOLPhoto unavailable5 photos

    Mbh Maya Bacalar

    SUITE WITH PRIVATE POOL

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PP

    Room amenities

    • Wi-fi
    • Hairdryer
    • TV
    • Toiletries
    • Desk
    • Fan
    • Satellite TV
    • Smoke detector
    • Housekeeping
    • Safe
    • Balcony
    • Wheelchair-accessible
    • Shower
    • Individually adjustable air conditioning
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO LUXURYSTUDIO • LUXURYSTU.LX

    Photos are not available for this room type.

    Mbh Maya Bacalar

    STUDIO LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mbh Maya Bacalar

9.0
Excellent
441 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.8 /10
Neighborhood
9.4 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
30 Jun 2026
Michael
No microwave. No ice machine. Amazing grounds and location.
Family
10/10
Exceptional
20 Jun 2026
israel
Great place.
Awesome staff
Will definitely come back
Only downside pool ( location and size )
No steam or sauna in working order
Family
10/10
Exceptional
11 Jun 2026
Anibal
Peaceful and quiet. Very eco-friendly. Internet and Wifi needs a lil improvement for the occasional check in back home. Quick and easy check in and check out. Beautiful views. One downside lots of insects at night time.
Partner
10/10
Exceptional
02 May 2026
José J
Excelente ubicación. Buen hotel entre hermosa vegetación y con una vista a la Laguna increíble. Bonitos atardeceres e instalaciones cómodas par disfrutar la escenografía
Partner
10/10
Exceptional
23 Feb 2026
Jafari
Nice staff
Partner
10/10
Exceptional
26 Jan 2026
Luis
Is a relaxing place and really clean
10/10
Exceptional
29 Dec 2025
Silvia
Perfect for a quiet and relaxing stay. Beautiful lake views and easy access to the lake in the middle of the beautiful trees and nature. Short drive to town if you want to go out and enjoy the restaurants and town life. Would 100% go back, and recommend to MBH to friends and family
Leisure Family_with_children
8/10
Excellent
04 Dec 2025
Elisa
W
8/10
Excellent
01 Dec 2025
Vaishali
The staff was amazing, so kind and helpful. Also, The quietness and the calm was amazing. It was almost like we were at our private resort.
Leisure Family
10/10
Exceptional
16 Nov 2025
Francisco
Excellent place to stay, clean and spacious room, staff very friendly but the most remarkable thing is that we left the safe box open with our valuables, passports and cash before they clean the room and everything was there, when we returned, nothing was missing 😀 and the place is amazing the lake 3 minutes away from our room.
Leisure Family
8/10
Excellent
07 Nov 2025
Maria
If you stay you must have your own transportation
Leisure Partner
10/10
Exceptional
03 Nov 2025
Kevin
The only thing I would improve is adding coffee in the room. Everything else was very good!
10/10
Exceptional
11 Oct 2025
Michael
Great place for couples!
10/10
Exceptional
27 Aug 2025
Miki
The front desk lady helped us a lot. She’s the only can speak english. And she’s super nice. We had a great opportunity!!
Leisure Family
8/10
Excellent
03 Aug 2025
Susi
Tuvimos muy buena experiencia, el hotel muy bonito y el muelle espectacular. El único inconveniente que tuvimos fue que una noche se pusieron a hacer arreglos con taladro, lo cual fue muy incómodo para poder descansar.
Leisure Partner
10/10
Exceptional
31 Jul 2025
Ashton
Our fourth stay at MBH. We love the quiet property. Staff and service are excellent as always. Looking forward to our fifth stay
Leisure Partner
10/10
Exceptional
28 Jul 2025
Rodrigo
Increible todo aunque si es recomendable llevar carro
Leisure Partner
6/10
Pleasant
06 Jul 2025
Evelia
El paisaje estaba más o menos pero no abia una alberca normal
Leisure Family
10/10
Exceptional
27 Jun 2025
blanca
Servicio excelente, lugar bello y comida muy rica.
Leisure Family
8/10
Excellent
19 Jun 2025
Manuel
El hotel está súper bien ubicado y el personal es muy amable con muchísima disposición para ayudar.
Le falta un poco de mantenimiento en general y el staff es muy reducido.
Mejorando estas cuestiones, es un gran hotel para pasar unos días en Bacalar.
Partner
10/10
Exceptional
19 Jun 2025
Maria
In my experience, everything was great; the perfect place to relax and spend time with
Leisure Family
6/10
Pleasant
14 Jun 2025
Jonathan
The property is in good condition but very far from downtown.

Activities are limited and room quality will be 3 1/2 stars. The entrance is in poor condition and needs further improvements.
Leisure Partner
10/10
Exceptional
18 Apr 2025
Nayeli
Muy bonito y agradable. Todo el personal muy atento.
Leisure Family
6/10
Pleasant
09 Apr 2025
Michael
The facilities were good and the restaurant was great.
I didn’t love that my room had issues, to start the bathroom looked like it wasn’t properly cleaned, it had shiny spots around the toilet that made me think it was pee from the previous guest. Also we turned on the ac and we woke up with tons of water on the floor, luckily the staff worked on it but it wasn’t the best experience.
Finally, we tried using the pool as there was an issue of high winds and the pool is very very small, like 3m by 3 m. We ended up using the pool from a friend of mine that was just a bit smaller.
Leisure Friends
10/10
Exceptional
20 Mar 2025
Brenda
Very nice place and room
Leisure Partner
8/10
Excellent
24 Feb 2025
Davis
Great experience. Nice place and staff helpful and friendly. Only downside was that the hot tub was not working and that was one of the reasons I chose this property.
Leisure Family
10/10
Exceptional
24 Feb 2025
rafael
Location
10/10
Exceptional
12 Feb 2025
Saulo
Excellent.
Leisure Partner
10/10
Exceptional
11 Feb 2025
Dan
Fantastic stay, very clean and wonderful staff. Just outside of Bacalar which means it was nice and quiet. Loved the stay and would recommend to others.
Leisure Partner
4/10
Poor
05 Feb 2025
steve
Well, the staff are nice, but it doesn't make a difference in the rating. The hotel itself is run down. The room is pathetic, a really sad place to come back to after a day in the sun.
And the bugs and bites on your feet and ankles, horrible. So we barely hung out at the hotel itself. The dock has a few wooden chairs that are so uncomfortable, there are literally 2 chairs that are made of fabric, all the others are wood and not a single cushion on site.
So bring your own cushion. The bar by the dock is a joke, almost no alcohol and dirty. This place deserves 2 stars at best. It's misleading, the pictures of this place are fake, (I was catfished) not the actual resort in its current state.
It's a bait and switch. But there are plenty of beach clubs nearby with nice chairs, umbrellas and good drinks. As for MBH, I would stay away at all costs.
Leisure Friends
10/10
Exceptional
01 Feb 2025
Victoria

Picturesque lagoon views

Great stay. Staff friendly, helpful & easily contactable via whatsapp. Breakfast from their hotel was delicious & was able to be served to our balcony. Room & balcony spacious with tranquil lagoon views. Kayaks, paddleboards & life jackets available to use - would recommend an early morning to do this at sunrise!
Friends_and_family Friends
10/10
Exceptional
27 Jan 2025
veronica
Great staff, great amenities

Take advantage of everything they offer!

Its a beatiful place, make sure you explore🙏
10/10
Exceptional
11 Jan 2025
Daniel
Beautiful boutique hotel. Paradise. Quite, comfortable beds. Weather so nice, we left the doors open with mesh screen. Peaceful mornings and sunsets. Food at restaurant was delicious
10/10
Exceptional
01 Jan 2025
MARTA
The property is secluded, quiet and safe.
Leisure Family
6/10
Pleasant
03 Dec 2024
Andrea
The view from our room was absolutely breathtaking! Cleanliness in the room needs improvement. Taking a shower the first day was a horrible experience. Drain was clogged and water completely flooded the bathroom. We used towels to prevent water from running into the bedroom. Issue was reported and not addressed until later in the day (staff is not available until 8:00am). No apologies were given.
10/10
Exceptional
26 Oct 2024
Lisa K. Turner-
Quiet, beautiful area, peaceful. Great food at the restaurant. Clean, comfortable. The only suggestion would be complimentary coffee since the restaurant doesn’t open until 8 and for early risers it’s tough to have to wait for coffee
Leisure Friends
10/10
Exceptional
25 Oct 2024
Shannon
Very wonderful staff, always attentive. The grounds are rustic. Uneven ground could be difficult for some people. The rooms are great, updated and safe.
Leisure Partner
10/10
Exceptional
26 Sep 2024
Zulma
Incredible stay! Location was nice and secure with private access to the lagoon. The staff was extraordinarily nice and helpful. Check in was a breeze the girls at the front desk were very nice. Our room was spacious, the AC was perfect and our bed was probably the most comfortable bed I’ve ever slept in. Would definitely recommend this hotel!
Friends_and_family Family
6/10
Pleasant
22 Sep 2024
Erika
The hotel has no ammenities at all, a very small restaurant with no AC. We did not have hot water on the first day and had to call maintenance for the bathroom.
They cleaned leaves with a VERY noisy machine daily distrupting all the peace.
No pool, yes you have a beautiful lagoon but only 6 very uncomfortable beds.
The hotel is very far from everythong so taxis are very expensive.
Staffnis amazing though and food was great.
Leisure Friends
10/10
Exceptional
14 Aug 2024
Evelyn
Loved loved this property… wished I’ve stayed 2 nights instead of one. It’s a 10 minute drive to downtown as MBH Maya Bacalar is in the middle of jungle but so nice to wake up to the scenery and the amazing lagoon. The kids enjoyed every second of our stay. We took advantage of the paddle boards kayak and of course swimming in this beautiful lagoon. Can’t wait to go back to this amazing place.
Leisure Family_with_children
10/10
Exceptional
19 Jun 2024
Herica
The atmosphere was very pleasant, the prople were very nice and the room was clean.
Leisure Family
10/10
Exceptional
29 May 2024
Luz
The hotel is was very nice and the laguna was breathtaking. We will definitely be back.
Leisure Family
10/10
Exceptional
25 Mar 2024
Louis
Pure magic! I loved my stay at the MBH. The property is set in the jungle and is surrounded by the natural beauty of Bacalar. It has an incredible lagoon access including kayaks and paddle boards for you to explore with. It’s well worth it!
Leisure Friends
10/10
Exceptional
15 Feb 2024
Theresa
I highly recommend this place absolutely wonderful staff, beautiful grounds. We are definitely coming back!
Leisure Partner
10/10
Exceptional
25 Jan 2024
Jimmy
Nice accomodations , food excellent , staff excellent
Leisure Partner
4/10
Poor
17 Dec 2023
clarivel
The bed was too noisy ... maintenance fixed it but it stayed the same. You could hear the noise from the room right away . The hotel is very expensive and they don't give you anything , not even coffee .
Leisure Family
8/10
Excellent
17 Nov 2023
Toni-Lee
Beautiful setting on the shore of Lake Bacalar. The dock was a perfect place to hang out. We were only there for one night, would like to have stayed longer.
10/10
Exceptional
14 Oct 2023
Sharolyn
Awesome property
Leisure Self
8/10
Excellent
06 Oct 2023
Alfonso

Laguna de Bacalar

Muy bonito hotel en la mejor área de la laguna, la vista hermosa. Tiene alberca en la habitación con una vista hermosa.
El area de camastros requiere un poco de más atención. Los desayunos riquísimos y el servico excelente !
Partner
10/10
Exceptional
02 Sep 2023
Marco a
Very nice staff
Leisure Self
10/10
Exceptional
29 Jul 2023
Jocelyn
Loved our stay at MBH ! The staff was kind and they had such delicious food ! Would definitely recommend
Family
10/10
Exceptional
30 Jun 2023
Norma
The staff is amazing and the place is beautiful! We’ve received incredibly service everywhere from reception, to the restaurant and facilities. Definitely recommending this one!
Leisure Family
10/10
Exceptional
29 Jun 2023
Anabel
We booked this hotel last minute. And it didn’t disappoint place is absolutely beautiful. When we first saw the lagoon we were so impressed how amazing and beautiful it was Bacalar. The room was impeccable clean. It had ac which was great overall we had an amazing experience there. We had chilaquiles for breakfast at their place delicious.
Leisure Family_with_children
10/10
Exceptional
26 Jun 2023
Ashton
MBH is our favourite place to stay in Bacalar. So nice and quiet. The rooms are beautiful and spacious. The jetty on the lagoon is the perfect place to relax. The staff are amazing, and I’d you need anything are just a WhatsApp message away. We will certainly be back as soon as we can
Leisure Partner
10/10
Exceptional
20 Jun 2023
Javier
What we liked it that is was nestled between trees and everything is pretty much shaded around the rooms. The lagoon is beautiful and clean. The STAFF was amazing and courteous. Downtown Bacalar is very close drive. Would definitely recommend hotel to others. Wish we had more time to stay longer.

There was nothing we did not like about our stay.
Leisure Family
10/10
Exceptional
31 May 2023
Eddy
Great place! Amazing staff!
Leisure Partner
10/10
Exceptional
22 May 2023
william
Beautiful location just outside of the city. One of the best spots we found for swimming. Staff was very friendly and helpful.
Leisure Family_with_children
8/10
Excellent
06 May 2023
Rebekah
Exceptional views. The food and the room service are wonderful. The room is very basic, but the bed is quite comfortable. Would be nice to have coffee in the room and also refillable regular coffee instead of paying for every cup. We enjoyed our experience and would recommend
Leisure Partner
10/10
Exceptional
30 Apr 2023
Nora
Bacalar and this property was my favorite on this Mexico trip! The staff was amazing. The tub and lagoon view unit was a complete dream. Appears to be a newer building all the furniture was beautiful and everything was very clean. Absolutely a beautiful property and grounds. Only cons, you need transportation to get around, not walking distance to anything. Only one restaurant on the property. Overall, we loved it and would stay again!
Leisure Partner
10/10
Exceptional
30 Mar 2023
Robin
Beautiful property overall. Interesting layout of rooms in smaller buildings, each with something special on the roof. We thoroughly enjoyed the breakfasts and dinners that we ate in the restaurant. Every member of the staff was wonderful, but the only, very small drawback to the hotel was that it seemed as though there simply weren't enough of them.
Leisure Partner
10/10
Exceptional
10 Mar 2023
gloria
Staff is wonderful! Thank you foe everything.. Gracias por su linda atencion y por ser un equipo
Leisure Partner
10/10
Exceptional
14 Feb 2023
Omar
Awesome room with a lovely view. The jacuzzi in the room is really worth it
Leisure Partner
10/10
Exceptional
21 Jan 2023
Dennis
Small, quiet, natural hotel. Beautiful location on the lagoon. Excellent, friendly staff with good English. Short drive to downtown Bacalar.
Leisure Partner
10/10
Exceptional
23 Dec 2022
Eddie
Property was peaceful, clean and everything else you could image. The views were perfect , this will definitely be my go to place to stay in anytime im in bacalar
Leisure Self
10/10
Exceptional
06 Oct 2022
mayra
Beautiful property, easy access to the lagoon.
Friends_and_family Friends
10/10
Exceptional
07 Aug 2022
Fernando

Beautiful view

Beautiful hotel with an amazing view to the lagoon.
Partner
2/10
Poor
23 Jul 2022
ALFONSO
bad location and services
Leisure Family
10/10
Exceptional
01 Jun 2022
Nina
The hotel was beautiful.
Leisure Family
10/10
Exceptional
17 May 2022
Herve
The property is beautiful and looks like it is well aware of the power of instegram.

We have enjoyed our stay very much
Leisure Partner
4/10
Poor
10 Apr 2022
Elisa
The place is in the middle of the jungle. Big spiders came inside our bedroom. Outside you could find spiders, snakes, monkeys, etc
The rooms are modern and clean and the staff is very helpful
Leisure Friends
10/10
Exceptional
22 Jan 2022
JeeHye
Jacuzzi is very good
4/10
Poor
26 Dec 2021
Carmen

Sorry. We left.

I Walked away.
We order meat tacos, they were all grease. We didn’t like ceviche either and we had no discount at all for that bad food.
We didn’t like it. So we left. Too expensive also for that kind of place.
Friends_and_family Family
10/10
Exceptional
15 Dec 2021
Roxanne
This property was remote and relaxing. We found the staff to be helpful and attentive. The views of the lagoon are what we came for and they did not disappoint. I am glad this property did not have resort feeling. The restaurant is small, but offers great food. We will be returning.
Leisure Partner
10/10
Exceptional
06 Nov 2021
Guillermo
Absolutely Loved MBH
The Staff is great, friendly and quick to communicate with.
I love the fact that it’s a little further from the city, only about 10 mins. It’s peaceful, huge property with Its own hiking trail/ bikes/ Kayak/ Paddle Boards/ Restaurant. The rooms are modern, and still growing
10/10
Exceptional
28 Oct 2021
Cinthia
This was a beautiful place built into nature with a lot of privacy. It was very calm and enjoyable. The staff was very kind and helpful. We would definitely go back.
Leisure Partner
8/10
Excellent
05 Oct 2021
hector
Good service from staff, room is clean, areas to walk clean, the only issue we had was someone was knockin on our door during the night hours couldn't found who it was the employees told me they think are leprechauns that protected the land.
Leisure Friends
10/10
Exceptional
11 Sep 2021
Jennifer

Can’t wait to come back!

Ric at the reception desk was amazing! The restaurant, run by Edgar was fabulous. Some of the best food we have ever had in Mexico. Our room was amazing & they have a rooftop patio with great views. We loved our stay at MBH!
Partner
10/10
Exceptional
13 Aug 2021
Verified traveler
Great location. Staff went out of their way, especially the waiter at the restaurant. He was magnificent. Power went out for about a half an hour, but staff got it fixed quickly. Very isolated area, so I would recommend bringing candles or a light source to any travelers in the event this is a common occurrence.
Leisure Partner
4/10
Poor
03 Aug 2021
Verified traveler
The property was great but needs more staff attention. Their is nobody there to help out and you have to communicate via message and they dont anwer right away. The lagune is not the gratest there on the property. I will give it 6 out of 10.
Leisure Family_with_children
10/10
Exceptional
02 Aug 2021
Verified traveler
This is a unique stay in the middle of the jungle, so do expect a couple of bugs around. Yet the place is in perfect harmony with nature, respecting it and minimizing invasion.
The Staff was very attentive and friendly, especially Edgar, the F&B Manager.
The food at the inhouse restaurant is outstanding, we did most our meals there.

We stayed 5 nights, which is enough for exploring the surroundings and relaxing.

I highly recommend this place if you are looking to unplug, relax and recharge.

Highly recommended!!
Leisure Partner
2/10
Poor
09 Jul 2021
Verified traveler
There's no phone in the room, no fridge no coffe maker, no vending machines, There's no staff in the hotel, just a guy in the portable office which is never there, the big gate at the entrance is a hassle with the remote control they provide you to go in or out
Leisure Partner
2/10
Poor
30 May 2021
Udi

Not Luxury - rooms with an amazing view

This is truly NOT a hotel. It is a collection of individual rooms with no place to sit down.... Check-in was at a desk with two chairs \"Reception\" is an overstatement. \"Restaurant\" is not at all that. It's a place right at the parking lot where you can eat something. The hotel rooms have no soul. Made of terrible Chinese-made materials instead of true Mexican content. Room has a bed. Period. Comfortable bed. Nothing more. No table, not chairs (go to the balcony if you want to work, no table there either. Nothing comfortable. Bathroom and shower like a cheap motel. Pictures are brilliantly deceitful. They don't represent the real state of the rooms. Yes, there are loungers... but with no cushions. Please. Say what you are renting. A room in a building of four rooms each and access to Bacalar lagoon. This is NOT a hotel.
Partner
10/10
Exceptional
29 May 2021
Maria

Muy bonito

Muy lindo lugar, a la orilla del lago. Muy buen servicio.
Partner
10/10
Exceptional
15 May 2021
Verified traveler
Bid clean modern rooms. Easy access to the lake
Leisure Family
8/10
Excellent
01 May 2021
Verified traveler
El hotel es muy lindo y las habitaciones son muy cómodas. Son 3 edificios unos que no tiene vista la Laguna y dos si. La estadía fue muy buena lo único malo fue que están contrayendo un edificio más para el lado de la selva y no puedes dormir tranquilo ya que desde las 8am empiezan a hacer ruido. Creo que si el hotel está vacío podían ver dado otra habitación lejos de la contrucion
Leisure Family
8/10
Excellent
26 Apr 2021
Verified traveler
Its OK
Leisure Family
8/10
Excellent
08 Apr 2021
Flavia

Beautiful Hotel

Nice small hotel 5 minutes from downtown Bacalar
Friends_and_family Family
10/10
Exceptional
27 Feb 2021
janet

Amazing accommodation in need of better management

This is an amazing hotel in an exceptional location. The views and the architecture are stunning and serene. However, the hotel could use much better management. They have EXCELLENT bikes for the guest that have been totally neglected and in dire need of maintenance due rusted chains and gears. As an aisde, the staff could nit find the key to the bikes so I had to wait until the next day for an offsite manager to bring the keys to the lock on the bike. Of course, the bikes have a lock that no one knows the code. Each townhouse comes with an aming telescope to view across the lake and of course it has not been maintained either. While these things were annoying, there was also something totally unacceptable. You need to buzzed in at the gate. I rang the bell for 15 minutes with no response. It was not until an employee drove up and called someone that I was let in. This should give you some idea how amazing the llace must bw dor me to still give it a great rating.
Self
10/10
Exceptional
12 Feb 2021
Dennis

Perfecto!

Lovely accommodations and staff
Friends_and_family Family
10/10
Exceptional
31 Jan 2021
olivier

Loved it !

Loved it !
Partner
10/10
Exceptional
31 Jan 2021
olivier

Beautiful !!!!!!!!!!

Amazing view on the lagoon ! We booked for 1 night and finally decided to stay for 3 nights !
The rooftop terasse are beautiful !

I recommend 100%
Partner
8/10
Excellent
17 Jan 2021
Jorge
The property is very nice with few trails to explore, our room was excellent, clean a comfortable bed and excellent views, toiletries provided and good quality towels.
We had very good lunch in the restaurant and the staff was very helpful
Leisure Partner
10/10
Exceptional
10 Jan 2021
Robert

Modern Bacalar lagoon hotel

We had a great stay. It's just a little north of the town center of Bacalar, but directly on the lagoon with terrific views. We wanted modern accommodations and were happy with the stay at the MBH. Most of the other options directly on the lagoon seemed pretty rustic.
Partner
2/10
Poor
26 Dec 2020
Guillaume
FUYEZ cet hôtel !
Cet hôtel n’a aucun charme , est sans intérêt et très cher pour aucun service ni qualité
20 min à attendre qu’il ouvre le portail du parking, il faut laisser un message sur whatsapp pour rentrer mais bien sûr on a pas de réseau à l’extérieur de l’hôtel donc impossible.
- staff au check-in ultra désagréable ( izmael ) chambre pas propre et déjà très abîmée malgré le fait que ça soit neuf.
- petit déjeuner non compris malgré le prix le plus cher de la région.
- Draps tachés
- Baignoire à bulle ne marche pas.
Bref une catastrophe, loin de tout, notre séjour à été gaché a cause de cet hôtel
Friends_and_family Partner
4/10
Poor
24 Nov 2020
Verified traveler
Loud music, and cold jacuzzi full of screaming children.
Leisure Self
10/10
Exceptional
03 Nov 2020
Kurt

Great Service 👍

View was amazing. And customer service was awesome. Bed was very comfortable, we didnt want to fet up. Overall excellant place to stay and disconnect. Only thing, wifi was disconnecting way too much.
Partner
10/10
Exceptional
21 Oct 2020
JC
Beautiful lagoon front property! Check in was super easy and smooth. We got to park right in front of our cabin that was located on the 2nd floor on the bank of the Bacalar lagoon. Each 3 story cabin houses 4 rooms: 2 on bottom, 2 on 2nd floor and the top floor is a shared rooftop sun deck! Our room was stunning! Very modern and clean. The highlight was the jetted bathtub on the balcony. Amazing and would stay again in heartbeat.
Leisure Partner
10/10
Exceptional
19 Oct 2020
Leonalatorre
Excelente servicio y la atención en especial por parte de Edgar fue extraordinaria !!

Las habitaciones muy cómodas.
Muy recomendable
Leisure Family
10/10
Exceptional
08 Oct 2020
Lorena

A little gem!

Amazing little gem... since the moment we booked, the attention to detail was amazing. We received about three messages to ensure our arrival was flawless. The minute we arrive we felt at home. Great restaurant, nice room, great view of the lake. I totally recommend it!
Partner
10/10
Exceptional
06 Oct 2020
Edgar
The staff was really attentive to all our needs. The hotel manager Ismael helped us book a tour of the Laguna. Edgar the restaurant bar manager was also great and made some awesome drinks. As for the hotel room it was above and beyond what we expected, clean and fully stocked with towels. We will definitely stay here again in the near future. Thanks MBH we loved your hospitality.
Leisure Family

Location & surroundings

Mbh Maya Bacalar
Carretera Federal 307 Chetumal - Cancún, Bacalar, Mexico

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Mbh Maya Bacalar

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