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Hotel Awazul Bacalar
Chetumal · Mexico
Carretera Federal Km 3 Bacalar CancunView location
6.6/10Good70 Reviews
Cleanliness7.0/10 7.0
Service6.8/10 6.8
Comfort6.0/10 6.0
Condition5.8/10 5.8
Neighborhood4.0/10 4.0
Amenities6.2/10 6.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Awazul Bacalar
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. At Hotel Awazul Bacalar, enjoy a satisfying meal at the restaurant. Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 15 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Distances are displayed to the nearest 0. 1 mile and kilometer. Lake Bacalar - 0. 3 km / 0. 2 mi- Polytechnic University of Bacalar - 2. 1 km / 1. 3 mi- Laguna Bacalar Ecological Park - 2. 4 km / 1.
5 mi- Canal de los Piratas - 3. 4 km / 2. 1 mi- Fort of San Felipe - 3. 4 km / 2. 1 mi- Municipal Spa of Bacalar - 3. 9 km / 2. 4 mi- Cenote Negro - 4. 6 km / 2.
Show less
9 mi- Cenote Cocalitos - 7. 9 km / 4. 9 mi- Cenote Azul - 8. 2 km / 5. 1 mi- Cenote Esmeralda - 9. 1 km / 5. 7 mi- Laguna Milagros - 30. 2 km / 18. 8 mi- Payo Obispo Zoo - 40.
5 km / 25. 2 mi- Palacio Municipal De Othon P. Blanco - 40. 8 km / 25. 4 mi- Chetumal Ferry Terminal - 41. 6 km / 25. 8 mi- Explanada de la Bandera - 41. 6 km / 25. 9 mi.
The nearest airports are: Chetumal, Quintana Roo (CTM-Chetumal Intl. ) - 40. 5 km / 25. 2 mi Corozal (CZH) - 54. 1 km / 33.
6 mi With a stay at Hotel Awazul Bacalar in Bacalar, you'll be on the waterfront, a 4-minute walk from Lake Bacalar and a 3-minute drive from Laguna Bacalar Ecological Park. This hotel is 1. 3 mi (2. 1 km) from Polytechnic University of Bacalar and 2 mi (3.
2 km) from Fort of San Felipe.
With a stay at Hotel Awazul Bacalar in Bacalar, you'll be on the waterfront, just steps from Lake Bacalar and a 3-minute drive from Laguna Bacalar Ecological Park. This hotel is 2 mi (3.2 km) from Fort of San Felipe and 2.9 mi (4.7 km) from Municipal Spa of Bacalar.
Make yourself at home in one of the 15 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include complimentary bottled water, and housekeeping is provided daily. Featured amenities include a 24-hour front desk and luggage storage.
Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Entertainment
Smoking areas
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
7:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 52.79 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- Contactless check-out is available.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Spoken Language
English
French
Spanish
Nearby attractions
Lake Bacalar
0.1 km / 0.1 mi
Polytechnic University of Bacalar
2.1 km / 1.3 mi
Laguna Bacalar Ecological Park
2.4 km / 1.5 mi
Ecopark Bacalar
2.4 km / 1.5 mi
Zócalo
3.4 km / 2.1 mi
Fort of San Felipe
3.4 km / 2.1 mi
Municipal Spa of Bacalar
3.9 km / 2.4 mi
Cenote Negro
4.6 km / 2.9 mi
Cenote Cocalitos
7.9 km / 4.9 mi
Cenote Azul
8.2 km / 5.1 mi
Cenote Esmeralda
9.1 km / 5.7 mi
Laguna Milagros
30.2 km / 18.8 mi
Ichkabal
39.1 km / 24.3 mi
Payo Obispo Zoo
40.5 km / 25.2 mi
Palacio Municipal De Othon P. Blanco
40.8 km / 25.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 15
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Secure parking
- Room service
- Garden
- Terrace
Show 1 more facilities & services
- Luggage room
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Awazul Bacalar
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE LAKE VIEWSUITE • LAKE VIEWSUI.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Awazul Bacalar
SUITE LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Awazul Bacalar
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE ECONOMYQUADRUPLE • ECONOMYQUA.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Awazul Bacalar
QUADRUPLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: QUA.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE BASICDOUBLE • BASICDBL.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Awazul Bacalar
DOUBLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Awazul Bacalar
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE BASICSINGLE • BASICSGL.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Awazul Bacalar
SINGLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: SGL.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE GRANDSUITE • GRANDSUI.GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Awazul Bacalar
SUITE GRAND
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Room code: SUI.GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Awazul Bacalar
DOUBLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Awazul Bacalar
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Awazul Bacalar
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room ECONOMYRoom • ECONOMYROO.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Awazul Bacalar
Room ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Awazul Bacalar
45
reviews shown
sergio
Check it before you pay
Flor
This hotel is about 15 min away from the centro and it does not have a restaurant. Overall the stay is good but wouldn’t recommend if trying to be where all the food is at and everything.
Kelsey
We left it was horrible
Tracy
We loved this hotel! In fact, we loved it so much that we changed our plans and came back for a couple of days at the end of our trip. The rooms are cute, clean and comfortable. The pier on the lake was heavenly. The staff was so nice, too. The only drawback was the ice machine wasn't working, but on our second stay it appeared they had a replacement ready to install.
Rodolfo
The room and facilities were great, the only downfall was that we did not get one of the rooms with the view of the lagoon, considering the distance from the town, it would have been nice that there was a dining facility; otherwise the room was clean, lots of space and comfortable...
Verified traveler
Hotel rooms were clean and spacious.
Lack of hot water and water pressure really low all the time.
Staff was friendly and helpful.
Lack of hot water and water pressure really low all the time.
Staff was friendly and helpful.
Verified traveler
Very basic hotel, looks like a motel by the hour. It is OK for an overnight stop.
Verified traveler
The view right on the lagoon.. Is so amazing
Service people very friendly... Something they could improve is lacks on the door of your room not that secure, but the place is secure 24/7. I would come back to this place.
Service people very friendly... Something they could improve is lacks on the door of your room not that secure, but the place is secure 24/7. I would come back to this place.
Julio César
Tuvimos un pequeño problema ya que se nos cambio la habitación por un desperfecto de instalaciones hidráulicas y la habitación que nos dieron no tenía los mismos servicios sin señal de televisión sin internet sin iluminación natural y no hubo una solución por qué no había personal que resolviera el problema
Efrain
La habitación estan muy amplias, limpias muy comodas y con una hermosa vista al lago desde el balcón, cuentan con estacionamiento y el personal muy atento y amables. Tiene su acceso privado al lago donde crearon un muelle que a su vez sirve como pisina privada esta limpia con acceso y la profundidad es baja asi que es facil para personas que no saben nadar. En seguida del hotel esta un servicio para paseo por el lago.
Josefina
Un hotel con instalaciones muy precarias y aún en construcción
Hugo Alberto
Regular
YOLANDA
cuándo llegamos, no había luz, supuestamente era en toda la zona como es posible que no tengan una planta propia para la Luz ahí con un calor tremendo y sin aire acondicionado, no tienen restaurante para comer, dice que tienen desayuno incluido y no tienen restaurante para comer la verdad, me pareció mal, lo que era yo cancelarlo, irme a ver otro lugar no es recomendable
Jorge
Las habitaciones son amplias, es muy pequeña el area para colgar ropa, hay espacio como para instalar un mueble adicional para guardar ropa.Tiene area de comedor que no funciona, seria importante que tuvieran servicio de comida.Las vistas de la Laguna desde el Hotel muy bonitas.
SANDRA MICHELLE HERNANDEZ
Le hace falta mas detalles
Arreglos camastros acondicionar el area del muelle
Arreglos camastros acondicionar el area del muelle
CLAUDIA
FRAUDE HOTELES.COM Y HOTEL AWAZUL
ES UN FRAUDE DE HOTELES.COM Y DEL HOTEL AWAZUL, YA QUE LAS FOTOS NO CORRESPONDEN A LA PROPIEDAD, HAY PLAGAS, FIESTAS PARTICULARES, MAL ESTADO DE SILLONES, CAMAS. NULA HIGIENE. ESTABAN FUMIGANDO Y TENÍA EL INSECTICIDA EXPUESTO.
Tania de los Angeles
Pésimo servicio
Pésimo servicio,no me querían hacer válida mi noche ya que yo la pagué por medio de la página y salía pagada ,hasta que nos resolvieron pésimas instalaciones, nada que ver con las fotos que ponen en su página y para colmo no te ponen fotos de los cuartos, comparado al precio que se paga súper cara esta sobrevaluado,en lo personal no lo recomiendo parece un hostal de mala muerte,como q si lo estuvieran cerrando más bien,el aire acondicionado no servia,las camas no son cómodas en general perdí mi dinero xq tenía dos noches de reserva y solo me hospedé 1
María Antonieta
Tiene acceso privado a la laguna.
Brenda
bonito para alojase un dia
El lugar es bonito ya que esta a la orilla de bacalar, pero no es para niños ya que el agua es hondo. Las habitaciones son cómodas pero le falta mas limpieza ya que la que nos asignaron tenia mucho olor a humedad y las almohadas olían como a orín por lo mismo que tiene mucha humedad.
Mariela
Bueno
Fanny
Sin comentarios
Sandra
Todo muy bien, solo que las fotos no están actualizadas, por lo tanto me fui con la imagen que tenía restaurante y por remodelación en este momento no cuentan con ello. Solo eso que si deberías actualizar un poco las imágenes. De ahí en fuera todo muy bien, tiene una vista preciosa a la laguna.
Claudia Isabel
Muy mala experiencia, muros de tablaroca y una habitación muy ruidosa, nada que ver las habitaciones con las fotos, acabados terribles y muy mal servicio, muy mal respecto a lo que vale...
Gabriela Noemi Zamora
Me gustó la atención del personal y la limpieza pero sus colchones son muy incómodos para dormir
Hector Hugo
Mala
La habitación no tenia toallas, incomoda sin servicios y no tenia agua caliente.
MARIA DEL CARMEN
lo que mas me gusto es que no cobraron extra que se quedo en una hamaca que pudimos colgar en el pasillo.
Lo que no me gusto fue que no había disponibilidad para adquirir otra habitación.
Lo que no me gusto fue que no había disponibilidad para adquirir otra habitación.
Karla
Muy mal.. las sabanas y toallas sucias, moho en paredes. Pero el problema mayor fue el check in.. y aun sigo en espera de la factura. Pague por expedia al hotel un depósito del 50 y luego el restante se cobraba rl dia del checkin . El hotel dice que no lo hizo. Tuve que pagar en efectivo porque su terminal casualmente no servia, pedi factura para apartar mi pago, me prometió la recepcionista llegaba sl día siguiente. Cosa que haya hoy no sucede. Me expidieron después de una discusión con Hilario (turno mañana) de 20 min un papelito a mano de que pague en efectivo... La verdad deja mucho que desear y hay muchas mejores opciones....
Raul
Sin agua caliente y muros de tabla roca.
Sin agua caliente y muros de tabla roca, donde no existe privacidad. Lo único bueno es la ubicación.
CRISTIAN
No había luz
Llegamos y no había luz , conectaron una planta pero se apagó en la noche y hacía mucho calor
Mario
Buena
En el hotel la experiencia fue buena
Verified traveler
Rapport qualité/prix médiocre. Très cher pour ce que vous avez.
Les chambres sont vétustes, très humides, les matelas sont très mous. Il y a beaucoup d’insectes dans les chambres
Les chambres sont vétustes, très humides, les matelas sont très mous. Il y a beaucoup d’insectes dans les chambres
Verified traveler
Muy bonito frente a la laguna
Verified traveler
Lugar muy Limpio y buena vista... me gustaria que estuviera mas serca del centro..
Claudia
Piso resbaloso
El piso en general esta muy resbaloso y peligroso , dos personas nos caimos.
MARIA ARTEMISA
Apacible y personal muy atento
Tiene maravillosa vista al pie de la laguna, muy amable el personal, le agragaría más opciones al desayuno, pero en general excelente!
Kayak gratis
Kayak gratis
Verified traveler
SOLO HABÍA AGUA HIRVIENDO EN LA REGADERA
El lugar es bonito y bien ubicado, pero en la regadera solamente salía agua HIRVIENDO, no salía agua fría solo tres gotas, no había forma de \"mediar\" el agua, lo reportamos, nos dijeron que lo habían revisado y que todo estaba bien con la regadera...
Jesus
Cero limpieza, mal olor, servicio muy malo, fiestas nocturnas entre los empleados y amigos del dueño, unas de las noches que estuve ahí llevaron mujeres que parecian sexo servidoras, su música a alto volumen. Las condiciones de los baños es muy mala, el olor de la habitación terrible, el servicio de internet es de muy baja calidad , la vista es buena , el muelle de madera creo es lo único bueno !! Y su costo excesivo
Pegasus
Buen Hotel
Hotel muy comodo, atencion del personal siempre amables y la limpieza en general en su punto
Verified traveler
El hotel no tiene lo necesario para ser llamado así, es cuando mas, una pension, las habitaciones no están diseñadas adecuadamente, hay humedad en las paredes, el desayuno deja mucho que desear, las camas y mobiliario son viejos y maltratados, en suma, terrible experiencia y precio totalmente fuera de toda razón.
Martha
Se publicita que todas las habitaciones tienen vista a la Laguna lo cual no está cierto, el hotel tiene muchísimo ruido por la carretera que está a escasos 50 metros de distancia de las habitaciones, me toco habitación prácticamente el la puerta del hotel y todo el ruido de huéspedes y estacionamiento se escucha, no había servicio de restaurante el día que llegue y no hay ningún restaurante a lado, si no tienes auto es imposible trasladarte, la verdad no volvería
INES
el desayuno con vista a la laguna. El personal muy amable
raul
MALA EXPERIENCIA EN HOTEL AWAZUL BACALAR
FUE UN COMPLETA AUSENCIA DE SERVICIO, NO HABÍA LUZ, NO TENÍAN HABITACIONES A PESAR DE HABER RESERVADO UNA SEMANA ANTES Y HABER PAGADO DICHA ESTANCIA, EL PERSONAL NO SABIA QUE HACER PARA EXPLICAR LO SUCEDIDO. MUY MALA EXPERIENCIA!!
Juan Jose
Bonito pero debe mejorar...
El hotel tiene la ventaja de que esta al lado del lago y se puede nadar, el problema es que habíamos solicitado parqueadero y allá no se respeta el lugar, y adicional nos dieron una habitación llena de humedad en el ambiente y no la podían cambiar porque el hotel estaba lleno. Nos dieron desayuno el cual estuvo bien, creo que tuvieron buena intención, pero deben mejorar el tema de la humedad, adicional no tienen nevera para enfriar bebidas, cosa que es importante en la península de Yucatan por el calor que hace. Es buen lugar para hospedarse, seguramente las habitaciones suites deben ser mejores. Gracias.
AUGUSTO
ESTA EN LA LAGUNA DE BACALAR
BUEN LUGAR, LES FALTA MUCHO PARA SER UN HOTEL, AREAS MUY BIEN, PERO TAMBIEN AREAS MUY MALAS
Lucy
Bella vista
El hotel da justo a la laguna y tiene una hermosa vista. El hotel está de acuerdo con su precio. Estaba todo muy limpio. Solo considerar que si te toca cuarto en el segundo piso hay escaleras y no hay elevador
Location & surroundings
Hotel Awazul Bacalar
Carretera Federal Km 3 Bacalar Cancun, Bacalar, Mexico
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Hotel Awazul Bacalar
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