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Deluxe Apartments Azure
Chetumal · Mexico
C. 44 Por 19b, Donaldo Colosio, Q.r.View location
9.0/10Excellent72 Reviews
Cleanliness9.2/10 9.2
Comfort9.0/10 9.0
Condition9.0/10 9.0
Value9.6/10 9.6
Amenities8.8/10 8.8
See all ratings- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Deluxe Apartments Azure
Deluxe Apartments Azure is located in Bacalar. It offers unique accommodation, to enjoy with family and friends, we have free Wi-Fi, air conditioning, access to a garden and a swimming pool. There is a fully equipped private bathroom with a shower and free toiletries.
We are located about a 30-minute walk away, in the beautiful streets of Bacalar.
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With a stay at Deluxe Apartments Azure in Bacalar (Luis Donaldo Colosio), you'll be within a 5-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. This aparthotel is 0.7 mi (1.2 km) from Ecopark Bacalar and 1.1 mi (1.7 km) from Polytechnic University of Bacalar.
Make yourself at home in one of the 17 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads. The front desk is staffed during limited hours.
Popular amenities
Free WiFi
Parking available
Concierge
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No elevators
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has indicated there is a carbon monoxide detector on the property
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 001-025-000120/2026
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Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Lake Bacalar
0.6 km / 0.4 mi
Ecopark Bacalar
1.3 km / 0.8 mi
Laguna Bacalar Ecological Park
1.3 km / 0.8 mi
Polytechnic University of Bacalar
1.7 km / 1.1 mi
Zócalo
2.3 km / 1.4 mi
Fort of San Felipe
2.3 km / 1.4 mi
Municipal Spa of Bacalar
2.9 km / 1.8 mi
Cenote Negro
3.3 km / 2.1 mi
Cenote Cocalitos
7 km / 4.3 mi
Cenote Azul
7 km / 4.4 mi
Cenote Esmeralda
7.9 km / 4.9 mi
Laguna Milagros
29 km / 18 mi
Palacio Municipal De Othon P. Blanco
39.7 km / 24.6 mi
Chetumal Ferry Terminal
40.4 km / 25.1 mi
Explanada de la Bandera
40.4 km / 25.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 17
- Junior suites: 2
- Quadruple rooms: 2
- Family rooms: 13
- aparthotel
- MasterCard
- Visa
- Car park
- Garage
- Check-in hour
- Check-out hour
- Wi-fi
Show 7 more facilities & services
- Secure parking
- Hotel safe
- Garden
- Dining area
- Outdoor freshwater pool: 1
- LGTBIQ friendly
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONY • 1 Bedroom • 30 m²JSU.BL
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Kitchenette
- Dining Area
- Kitchen utensils, plates & cups
- Balcony
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDeluxe Apartments Azure
JUNIOR SUITE WITH BALCONY
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: JSU.BL
Room amenities
- Kitchenette
- Dining Area
- Kitchen utensils, plates & cups
- Balcony
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM TWO BEDROOMSFAMILY ROOM • TWO BEDROOMS • 2 Bedrooms • 50 m²FAM.B2
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, 2 × Queen-size bed 150-154 width
- Bedrooms
- 2
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room: 1
- Bathroom: 2
- Internet access
- Kitchenette
- Kitchen utensils, plates & cups
- Fridge
- Centrally regulated air conditioning
- Microwave
Show all 11 amenities
- Dining Area
- Garden
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDeluxe Apartments Azure
FAMILY ROOM TWO BEDROOMS
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, 2 × Queen-size bed 150-154 width
- Bedrooms
- 2
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.B2
Room amenities
- Living room: 1
- Bathroom: 2
- Internet access
- Kitchenette
- Kitchen utensils, plates & cups
- Fridge
- Centrally regulated air conditioning
- Microwave
- Dining Area
- Garden
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE POOL VIEWQUADRUPLE • DELUXE POOL VIEW • 1 Bedroom • 30 m²QUA.DX-VP
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Internet access
- Kitchenette
- Microwave
- Centrally regulated air conditioning
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDeluxe Apartments Azure
QUADRUPLE DELUXE POOL VIEW
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-VP
Room amenities
- TV
- Internet access
- Kitchenette
- Microwave
- Centrally regulated air conditioning
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Deluxe Apartments Azure
50
reviews shown
LU
The staff here are friendly and helpful! Any issues we had were quickly resolved by the them. The only minor drawback is that the soundproofing is a bit poor, as you can occasionally hear noise from the hallway or neighboring rooms. Overall, a great experience despite the noise.
Deborah
Kitchen very light on supplies
No purified water
Poor lighting ( burnt out bulbs)
Excellent location and a lovely pool and suite.
Jose was amazing👍😎
No purified water
Poor lighting ( burnt out bulbs)
Excellent location and a lovely pool and suite.
Jose was amazing👍😎
Jessica
Was clean enough…
Miguel
No reception, Shampoo and soap poor. Take your own. Far from town, dark. No vip perks like the two beverage. Room was clean but varanda was dirty. Plus very noisy. Men drinking outside.
Heidi
This small aparthotel is located a bit removed from the lagoon, so a car is probably a good idea, also to move around the area, which has more to offer than the lagoon. The property is very comfortable, with large rooms with kitchen facilities and balcony. It was cleaned every day to perfection. It has a small pool and outdoor area and safe parking. What I loved about this hotel was the attentive and reliable personnel - the gentlemen looking after it were lovely. The guests were mixed: families and a group of construction workers who were friendly and very respectful. I booked this place after one of the lagoon-shore hotels cancelled my booking on spot (dubious \"adults only\" policy) on a Saturday night during the high season. Azure immediately welcomed me and my son, and made us feel welcome and safe. I amply recommend this place!
Baltazar
Great place
Jason
Nice and Spacious rooms with great parking.
José Luis
The place is nice but far from the lagoon
juan casas
Very clean big rooms really enjoyed our stay.
Fleur Anne
Pire séjour à Bacalar
Nous avons attendus 10min à la porte avant que l’on vienne nous ouvrir. Le numéro de téléphone indiqué ne fonctionnait pas.
L’appartement donné était correct mais le bon nombre d’ustensiles de vaisselles n’avait pas été vérifié (manquait 2 verres, 2 assiettes, les tasses, casserole…). Tous les ustensiles sont en plastique et en état plus que passable.
Nous avons du réclamer les indications pour la propriété, car rien ne nous a été donné une fois les clefs remises. C’est à vous de vous débrouiller sur place.
Personne n’est à l’accueil, nous n’avons croisé quelqun que pour le Check in/out.
Le numéro de téléphone ne répond jamais.
La piscine est rarement filtrée (pourtant le courant fonctionne) et pas nettoyée (vu que personne ne passe dans ce resort)
L’appartement est grand mais très sonore (portes, electro ménager, pluie) Les chiens abois une partie de la nuit et nous entendions tout.
La plupart des chambres ne sont pas occupées ni rangées ou entretenue si vous n’êtes pas dedans.
Très excentré, difficile de trouver des taxis juste à côté.
L’appartement donné était correct mais le bon nombre d’ustensiles de vaisselles n’avait pas été vérifié (manquait 2 verres, 2 assiettes, les tasses, casserole…). Tous les ustensiles sont en plastique et en état plus que passable.
Nous avons du réclamer les indications pour la propriété, car rien ne nous a été donné une fois les clefs remises. C’est à vous de vous débrouiller sur place.
Personne n’est à l’accueil, nous n’avons croisé quelqun que pour le Check in/out.
Le numéro de téléphone ne répond jamais.
La piscine est rarement filtrée (pourtant le courant fonctionne) et pas nettoyée (vu que personne ne passe dans ce resort)
L’appartement est grand mais très sonore (portes, electro ménager, pluie) Les chiens abois une partie de la nuit et nous entendions tout.
La plupart des chambres ne sont pas occupées ni rangées ou entretenue si vous n’êtes pas dedans.
Très excentré, difficile de trouver des taxis juste à côté.
Ana Julia
Muy espacioso y limpio el lugar, personal muy agradable y buena comunicación
Jason
Very nice property with the right location. Everything you need to see in Bacalar is 5 to 6 minutes drive. Very centric, clean and Jose was very helpful.
MARILYN
The apartment was very clean and attractive. There was a problem getting into the building as no one answered the door even though I came when I told them I’d be there. I had to wait in the heat outside for about 10 minutes and their voicemail wasn’t set up to receive messages.
The pool was turning green on our first day, then became more green on the second. They did clean it on the third day, however.
Since there’s a kitchen in the unit, there should be a proper cutting board. There were knives, spatulas and other things to make breakfast but it was weird not having something to cut fruits and vegetables on. Also, having salt would be nice.
But overall, it was fine and the bed was comfy and water pressure was good.
The pool was turning green on our first day, then became more green on the second. They did clean it on the third day, however.
Since there’s a kitchen in the unit, there should be a proper cutting board. There were knives, spatulas and other things to make breakfast but it was weird not having something to cut fruits and vegetables on. Also, having salt would be nice.
But overall, it was fine and the bed was comfy and water pressure was good.
Jade
Excellent Apartments proveerá, very helpful staff. Wifi strong, strong hot water. Large 2bedroom 2 bath room with kitchen very nice.
Héctor
Todo excelente
Ana
La ubicación está muy bien; la atención en todo momento fue muy amena, siempre contamos con agua caliente y el personal fue muy amable.
Volvería sin pensarlo ☺️
Volvería sin pensarlo ☺️
Martin Hønge
I honestly don't understand the great reviews for this place. It was spacious and some of the furniture seemed new, but in general the place is in much need of an update. The kitchenette in particular felt outright dirty. Weirdly, access to the pool from the patio is blocked by bamboo. Unfortunately this place should not have 'luxury' in its name and should not charge a premium price. All in all our stay was alright, but the value for money was unfortunately much too low.
Ruben Dario
Todo bien
Linda
Todo muy bien
Veronica
La limpieza y el personal muy atento, los muebles de los apartamentos y la calidad del refri, parrilla, cocineta etc
muy bien!!
muy bien!!
Martin
Todo bien
David
Hébergement en apparence haut de gamme. Mais on quand s’attarde aux détails, ce n’est pas le cas. La porte de notre chambre donnait sur un stationnement de minibus avec un va et vient constant et les chauffeurs qui parlent fort constamment, un des chauffeurs a même ouvert notre fenêtre de l’extérieur croyant qu’il s’agissait de la chambre d’un autre chauffeur, ce qui a fait peur à ma famille. Une foire avait également lieu juste derrière l’hôtel, faisant en sorte que nous entendions de la musique et des cris jusqu’à tard dans la nuit, nous empêchant ainsi de dormir. Pour couronner le tout, nos voisins bougeaient des meubles et faisaient du bruit au milieu de la nuit et parlaient très fort au seuil de notre porte dès les premières heures du jour. C’était extrêmement dérangeant. Le wifi est également très instable et il n’y a que quelques couverts qui sont en nombre insuffisants pour une famille. Bref, un séjour médiocre.
Julian
Un lugar separado del centro. La piscina muy limpia y las instalaciones muy cuidadas.
MARIA ISABEL FLORES
Todo estubo muy bien. El chico que nos atendió es muy amable
Veronica M
El lugar es un departamento completo mucho más amplio de lo que esperaba, muy bonito, fresco, limpio, buen estacionamiento salida y entrad fácil a 8 minutos del centro
Arleny
Mucho ruido
Hiram Ernesto
Todo muy excelente, la habitación es enorme.
Alesiram
Todo muy bien, muy recomendable
Alesiram
Todo muy bien, las personas que nos atendieron, muy amables.
Adrián
la propiedad y la atención es sensacional, solo me gustaría comentar que los colchones de la habitación que nos toco son algo incomodos.
Gracias, es muy reocmendable
Gracias, es muy reocmendable
Leonardo Gutiérrez
Demasiado bonito. Costo calidad supera la calidad. Demasiado lindo
Sophie
Petit hôtel neuf situé à l'extrémité de la ville.
Points négatifs:
- très mal insonorisé (omme plusieurs hôtels au Mexique), nous entendons les camions de la rue principale toute la nuit
- odeur d'humidité persistante dans la chambre, très désagréable même le lendemain matin
- prise de courant non installée (trou dans le mur), finition bâclée
- piscine avec eau trouble
- shampoing qui ne mousse pas et aucun revitalisant (impossible de se laver les cheveux longs)
- pas de lampe sur table de chevet, seulement des spots au plafond (impossible de lire ou lire)
- seulement une prise pour charger les cellulaires
- pas de réceptionniste autre que la femme de ménage qui ne parle que l'espagnol
- entrée à l'avant barrée (il faut rentrer par l'arrière, aucune indication)
- très petit TV et difficile à regarder à partir du lit, une taille plus adéquate aurait été logique
- rapport qualité-prix décevant (le nom de l'hôtel est \"deluxe\", nous cherchons pourquoi)
- secteur éloigné du centre où sont les principaux restaurants
Points positifs:
- très grande chambre
- jolie petite cour avec piscine, chaises longues
- lit et oreiller confortable
Points négatifs:
- très mal insonorisé (omme plusieurs hôtels au Mexique), nous entendons les camions de la rue principale toute la nuit
- odeur d'humidité persistante dans la chambre, très désagréable même le lendemain matin
- prise de courant non installée (trou dans le mur), finition bâclée
- piscine avec eau trouble
- shampoing qui ne mousse pas et aucun revitalisant (impossible de se laver les cheveux longs)
- pas de lampe sur table de chevet, seulement des spots au plafond (impossible de lire ou lire)
- seulement une prise pour charger les cellulaires
- pas de réceptionniste autre que la femme de ménage qui ne parle que l'espagnol
- entrée à l'avant barrée (il faut rentrer par l'arrière, aucune indication)
- très petit TV et difficile à regarder à partir du lit, une taille plus adéquate aurait été logique
- rapport qualité-prix décevant (le nom de l'hôtel est \"deluxe\", nous cherchons pourquoi)
- secteur éloigné du centre où sont les principaux restaurants
Points positifs:
- très grande chambre
- jolie petite cour avec piscine, chaises longues
- lit et oreiller confortable
Diana Isabela
The facilities of the Family Suite were very well designed and equipped. However, the common areas such as the stairs and hallways require cleaning.
The main issue during both nights was the noise. With no security staff on duty, there was no rest at all—parties went on until 3 AM. The issue was reported, but no proper follow-up was given. There were speakers, mariachi music, and people in the pool outside the allowed hours.
Due to this lack of control, I will not be returning.
The main issue during both nights was the noise. With no security staff on duty, there was no rest at all—parties went on until 3 AM. The issue was reported, but no proper follow-up was given. There were speakers, mariachi music, and people in the pool outside the allowed hours.
Due to this lack of control, I will not be returning.
Gabriel
Excelente estancia lugar comodo
Rodrigo
Muy bien todo
RAFAEL
Hotel nuevo y cómodo
Todo bien
Jonathan Fernando Lopez
Un lugar increíble para poder quedarse en Bacalar, lugar súper limpio, está totalmente nuevo y moderno, la atención de Jose increíble, no cabe duda que volveremos, muchas gracias por las recomendaciones
Hagen
Ein sehr schönes großes Apartment mit einem tollen hellen Schlafzimmer. Für uns als Familie war es wunderbar geräumig. Der Pool ist in ein paar schritten zu erreichen. Die menschen vor Ort waren stets höflich und angenehm.
Maxwell
No hay quien te reciba el muchacho que cuida nunca está , cualquier cosa que necesitas no hay nadie solo se da sus vueltas el chavo no hace la limpieza es extra $
Es como estar solo el
Hotel bien
Es como estar solo el
Hotel bien
Ana Elena
Es servicio fue excelente.
Rosa
Excelente opcion
La propiedad es tan cuál se muestra, todo lo necesario para una cómoda estancia, recomendamos ampliamente
Gamaliel
Un buen lugar para quedarse.
Muy bien todo. Las habitaciones confortables y el servicio sin ninguna queja.
Larissa
Fue una excelente experiencia, gran espacio en habitaciones y buena distribución, lo único mejorable serían los escalones de la alberca que estan afilados.
Francisco
Departamentos muy limpios y están nuevos… muy tranquilo y privado, me gustó mucho la ubicación … no está a la orilla de la laguna pero tampoco está lejos
Jonathan
Todo muy bien
GERMÁN
It was great! Communication upon your arrival, great room and with a pool! The only thing is you have to cross the highway in order to get to the lagoon, besides that everything was perfect.
Antonio
Excelente opción para una estancia de fin de semana o de largo plazo. Todo muy limpio y el departamento muy amplio. Lo recomiendo ampliamente.
Pedro
El lugar es bastante cómodo, bien ubicado, solo tuvimos un tema que hubo 3 tarántulas en la habitación y los baños olían mal, tomando en cuenta esos detalles puede mejorar mucho.
Christian
Excelente propiedad, muy amables los departamentos muy amplios, muy acogedores, la persona que atiende muy muy amable y siempre muy atento y en comunicación constante. Definitivamente volvería
Gabriel
Lugar tranquilo y nuevo
Location & surroundings
Deluxe Apartments Azure
C. 44 Por 19b, Donaldo Colosio, Q.r., Bacalar, Mexico
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Deluxe Apartments Azure
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