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Casa Aakal Lagoon Front

Chetumal · Mexico

590 Av 1 MagisterialView location

8.6/10Excellent385 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.4/108.4
Condition8.6/108.6
Amenities8.0/108.0
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casa Aakal Lagoon Front

With a stay at Casa Aakal Lagoon Front in Bacalar, you'll be just steps from Lake Bacalar and Municipal Spa of Bacalar. This hotel is 1 mi (1. 6 km) from Laguna Bacalar Ecological Park and 3 mi (4. 8 km) from Cenote Cocalitos.

Relax on the private beach or enjoy other recreational amenities such as an outdoor pool. Free self parking is available onsite. Make yourself at home in one of the 4 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected.

Read more about this hotelShow less

With a stay at Casa Aakal Lagoon Front in Bacalar, you'll be steps from Lake Bacalar and a 5-minute drive from Laguna Bacalar Ecological Park. This hotel is 0.4 mi (0.6 km) from Cenote Negro and 0.8 mi (1.3 km) from Municipal Spa of Bacalar.

Make yourself at home in one of the 14 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. null

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Beach services
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 001-005-000138/2026
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Lake Bacalar 0.1 km / 0.1 mi
Cenote Negro 0.6 km / 0.4 mi
Cenote Esmeralda 1.2 km / 0.8 mi
Municipal Spa of Bacalar 1.3 km / 0.8 mi
Fort of San Felipe 1.9 km / 1.2 mi
Zócalo 1.9 km / 1.2 mi
Cenote Cocalitos 2.1 km / 1.3 mi
Laguna Bacalar Ecological Park 2.4 km / 1.5 mi
Cenote Azul 2.6 km / 1.6 mi
Ecopark Bacalar 2.8 km / 1.8 mi
Polytechnic University of Bacalar 5.7 km / 3.6 mi
Laguna Milagros 26.9 km / 16.7 mi
Payo Obispo Zoo 38.1 km / 23.7 mi
Santuario del Manati 38.4 km / 23.9 mi
Dr. Alfredo Barrera Marin Botanical Garden 38.4 km / 23.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 6
  • hotel
  • Car park
  • 24-hour reception
  • Wi-fi
  • Garden
  • Terrace
  • Private beach area
  • Outdoor freshwater pool: 1
  • Breakfast
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE LAKE VIEWSUITE • LAKE VIEWSUI.LK

    Photos are not available for this room type.

    Casa Aakal Lagoon Front

    SUITE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Casa Aakal Lagoon Front

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Casa Aakal Lagoon Front

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Casa Aakal Lagoon Front

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Casa Aakal Lagoon Front

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIOR • 1 Bedroom • 40 m²QUA.SU
    QUADRUPLE SUPERIORPhoto unavailable6 photos

    Casa Aakal Lagoon Front

    QUADRUPLE SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Room amenities

    • TV
    • Internet access
    • Centrally regulated air conditioning
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM WITH VIEWSDOUBLE • PREMIUM WITH VIEWSDBL.PI-WV

    Photos are not available for this room type.

    Casa Aakal Lagoon Front

    DOUBLE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEW TWO QUEEN BEDSSUITE • GARDEN VIEW TWO QUEEN BEDSSUI.2Q-GV

    Photos are not available for this room type.

    Casa Aakal Lagoon Front

    SUITE GARDEN VIEW TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEW KING BEDSUITE • GARDEN VIEW KING BEDSUI.GV-KG

    Photos are not available for this room type.

    Casa Aakal Lagoon Front

    SUITE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE COMFORTQUADRUPLE • COMFORT • 1 Bedroom • 40 m²QUA.OM
    QUADRUPLE COMFORTPhoto unavailable8 photos

    Casa Aakal Lagoon Front

    QUADRUPLE COMFORT

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.OM

    Room amenities

    • TV
    • Internet access
    • Centrally regulated air conditioning
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 24 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable9 photos

    Casa Aakal Lagoon Front

    Room KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Centrally regulated air conditioning
    • Wi-fi
    • Safe
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Casa Aakal Lagoon Front

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM WITH VIEWSSUITE • PREMIUM WITH VIEWSSUI.PI-WV

    Photos are not available for this room type.

    Casa Aakal Lagoon Front

    SUITE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Casa Aakal Lagoon Front

8.6
Excellent
385 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.6 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Laura
I love this place! The view to the lagoon from the rooms is amazing. The place is clean and well maintained. Housekeepers and receptionists were nice and helpful. If you need transportation to different points in the area receptionist can call a 🚖 for you. Taxis charge $60 Mexican pesos to take you anywhere (Roughly $4dls) one way anywhere in Bacalar. As far as the downside the rooms are small, we were 4 people in one tiny 2 double bedroom and beds are a little to hard for me. Although they have a beautiful terrace to eat breakfast and the breakfast is good they have limited items, However, there are places nearby to eat a good meal. El Timon Restaurant is next door and has a variety of meals but doesn't open until noon. They have Kayaks and bicycles for rent at a fair price. If you're driving they have a closed garage. Overall, Aakal Lagoon is a great place to stay if you're looking for fair prices and location convenience.
10/10
Exceptional
24 Jul 2026
FRANCESCO
Everything was great
10/10
Exceptional
16 Jul 2026
Alberto
All staff were helpful and attended to any concerns we had. The only minor inconvenience is the smell from the restroom that would come from the drains. I saw reviews at other hotels also have the same issue. But the water was amazing my family had a great time. There is only a mini fridge in the room which was enough for is to store snacks. Breakfast was good for convenience, but we mainly ate out to enjoy different cuisine.
Family_with_children
8/10
Excellent
12 Jul 2026
LUIS
Rooms were super cute. Swim area was rocky and not nice as other areas of the lagoon. Limited beach chairs. Breakfast very limited and requires creative efforts. We made honey and banana toast.
Family_with_children
10/10
Exceptional
10 Jul 2026
David
It’s quite.
Family
10/10
Exceptional
08 Jul 2026
Claudia
Beautiful place, great customer service, quiet, clean and very accessible. I would highly recommend it.

100% recomendable, muy limpio y tienen excelente servicio.
Family_with_children
8/10
Excellent
07 Jul 2026
Holson
Overall, this was one of our favourite places to stay in Mexico. It's a very charming place right next to the water, giving it a bit of a glamping feel.

We only stayed for one night as it was more of a stopover for us, but if we had stayed longer, we definitely would have enjoyed the kayaking, biking, and the tours that can be booked through the hotel reception.

It's also a great place to practise your Spanish. We would definitely recommend staying here.
Family_with_children
10/10
Exceptional
30 Jun 2026
Jesus
The place is amazing and beautiful! Music on water- side, a mini snack bar, breakfast in the morning. Only bad side is street parking.
Family_with_children
10/10
Exceptional
20 Jun 2026
Perla
Property clean and modern. No real vibe in lobby or bar area.
Family_with_children
10/10
Exceptional
19 Jun 2026
Ricardo
The rooms are very nice and clean the staff was very nice. A beautiful look to the lake.
Family_with_children
10/10
Exceptional
03 Jun 2026
Veronique
This is a beautiful location with a lake view where you can swm and enjoy the laguna, a pretty unique place to stay!
6/10
Pleasant
06 May 2026
ma de la luz
El desayuno solo es café y cerial y tenían una manzana y un plátano y los cuartos son están hechos de contenedores de metal a si que caminas y todo suena😛😝😝😝
Partner
8/10
Excellent
04 May 2026
Lauri
Cute, clean little place to stay. Rooms are clean. No pool. The continental breakfast is very very limited. Friendly helpful staff.. Good location. Air conditioning works very well. No swimming pool.
4/10
Poor
03 May 2026
ignacio
Breakfast was not good air conditioning broke
Partner
10/10
Exceptional
28 Mar 2026
Gelareh
It was overall good, the breakfast could be better tbh, but we enjoyed our room which was the lagoon front one and had nice time looking at sunrise from our room :)
Partner
8/10
Excellent
25 Mar 2026
John
Decent for the money, but it’s across the street from a nightclub that even from the farthest away hut you could hear the loud music all the way till 2:00 AM the next morning. Therefore in general I’d probably wouldn’t stay there again even as pretty of a beach view with lake it has.
Friends
10/10
Exceptional
22 Feb 2026
Grace
The units are very clean and the staff is very friendly. They have done a great job eith the landscaping which makes for a very soothing environment
Partner
10/10
Exceptional
17 Feb 2026
Quan
great location. step away to lagoon. I would like to mention that with Aakal Lagoon front to ride pontoon or kayak it is on your door step. no need to pay extra beach club for this activities
8/10
Excellent
14 Feb 2026
Pierre
The room was nice, the breakfast very limited
Partner
4/10
Poor
07 Feb 2026
Amy
It was hot no ac when we arrived. No ice no cups the smell from the bathroom was nasty. Continental breakfast was a joke.
Leisure Friends
8/10
Excellent
22 Jan 2026
Rosa
Such a cute hotel, less than 20 rooms and the grounds were beautiful and maintained. The room was great, A/C worked great and you can’t beat being right on the lagoon. Staff was friendly. They arranged to have our laundry picked up and delivered the following day. By the way it was only about $7 for 25 items!
Breakfast was very very limited, but there was a restaurant next door if you wanted something more substantial.
They have bikes, kayaks and the water was beautiful. We would stay there again.
Leisure Friends
2/10
Poor
05 Jan 2026
Kristina
I would not recommend this hotel. We left midway through our stay due to the rooms being dirty, mold in showers, very limited selection for breakfast, and location not as listed. you barely have anything close. This is not a hotel to stay at with kids. Small stinky rooms.
Leisure Family_with_children
2/10
Poor
27 Dec 2025
Alexandra Bromley
The room was very tired and lots of damage. The door did not shut properly. No hot water and terrible breakfast.
Leisure Family
10/10
Exceptional
10 Dec 2025
LYNLEY
Everything was lovely.
Leisure
10/10
Exceptional
19 Oct 2025
Luis
.
10/10
Exceptional
11 Oct 2025
Georgia
The rooms were very nice and service was great.
Leisure Friends
10/10
Exceptional
07 Oct 2025
Anne Mary
Yes
Leisure Friends
10/10
Exceptional
25 Sep 2025
layla

Great location,great value

Great stay, location right on the lake, rooms were a little small but very cute.
Friends_and_family Family
10/10
Exceptional
06 Sep 2025
Juan Manuel
The breakfast is not very wide range of options but if you want to stay calm and relax this place it's a good option.
2/10
Poor
06 Sep 2025
Pascale
First night now power, no explanation. No compensation.
Leisure Family
10/10
Exceptional
04 Sep 2025
Maria y Paulo
We loved this hotel, to our taste it was a bit expensive. But location is good and the cabins are cute
Leisure Family
8/10
Excellent
30 Jul 2025
Arianny
Super nice hotel
6/10
Pleasant
30 Jul 2025
Arianny
Very nice hotel at the lagoon of bacalar, very close by the center, nice restaurant options! Great hotel
10/10
Exceptional
13 May 2025
Areli Alvarado
Beautiful time
Business_and_leisure Family
8/10
Excellent
05 May 2025
mario
nice place to stay , no restaurant in the hotel always eat outside
Leisure Partner
6/10
Pleasant
29 Apr 2025
Cindy
It was ok - exactly as posted, however the hot water in the shower lasted less than 10 minutes regardless of the time of day. Lots of water pressure and the mattress was very good to sleep on. Pictures made room and bathroom appear much larger than they actually were.
Partner
8/10
Excellent
21 Apr 2025
Max
Modern shipping container style cabins. Loved the rainshower shower heads, lots of water pressure.
4/10
Poor
01 Apr 2025
Kevin

Not recommended

Walls are so thin you hear everything loudly. Dock is so short you would be swimming among the reeds if you got into the water. Only 2 restaurants nearby for dinner; the main part of town is a 25 min walk away.
Partner
10/10
Exceptional
09 Mar 2025
Sandra

Great ambience and beautiful location on the water

We had a wonderful stay for three nights. The ambience was stunning. Location perfect with a great restaurant across the road. Staff were kind and helpful. Easy and fast check in. Great loungers at the water’s edge. The property is beautiful and well taken care of. Great pride shown in this amazing gem. I hope to be back. ❤️❤️
Partner
2/10
Poor
30 Jan 2025
monica
The photos they show are very altered, the conditions of the hotel are bad, the staff has no training to make you feel welcome, the breakfast is very poor, as well as the service is terrible... you never feel so welcome, we chose to leave early and lose a night. The pool is terrible... what a shame not to feel good and welcome.
Business_and_leisure Partner
4/10
Poor
25 Jan 2025
G Brent

So so

Much better value for your pesos at other properties in area. Amal could be a fine property with some maintenance refresh.
Partner
6/10
Pleasant
21 Jan 2025
Kristina

Needs updating

The entire property needs repairs, renovations, etc.The bridge planks are broken in some places and nail heads are sticking out. It is dangerous to walk barefoot.
But breakfast was good fresh made eggs, omelette.
Friends_and_family Family
10/10
Exceptional
21 Jan 2025
Oscar
Great location he was ok the lady in the loony very nice person
10/10
Exceptional
01 Jan 2025
Misty

Love this little gem!

Very friendly people. They went above and beyond to take care of us. Pretty place. Very small and cozy hotel which we love. Breakfast was delicious. Conveniently Located. I highly recommend
Partner
8/10
Excellent
17 Dec 2024
Sergio Alejandro

Underwhelming

Access was tough. The entry way was through what seemes to bw the back. With no signage no directions. The room was modest but less than what i expected and paid for. It was off to the side of the main building. The \"hotel\" was more of a private home where rooms were rented as hotels rooms.
Friends_and_family Family
4/10
Poor
26 Nov 2024
alex

Badest expirience in Mexico!!!

The room was big,beds OK.thats the good things. in the room no furnitures Like a table or chair.no frige.no safe.no Coffee machine.no chairs at the beach. Breakfast No fresh Milk,Toast,Butter or honey.the Service Girl unfriendly.
Partner
10/10
Exceptional
06 Nov 2024
Alyoxa
Un Lugar muy tranquilo y seguro hay muchos restaurantes serca y todo esta a distancias que puedes llegar caminando.
10/10
Exceptional
11 Sep 2024
Veronica
The bungalows is right in front of the laggon as stated on the description. The room is absolutely cozy and perfect. Breakfast is included and is cooked at the time you order, hot and very yummy! Lots of places near by, stores, food, bar, etc.. i highly recomend this place, totally a 5 star!!!!
Leisure Partner
6/10
Pleasant
11 Aug 2024
Arnold
Ease to use the lagoon and other things like cayac, long boards and boats to visit the lagoon.
Leisure Family
6/10
Pleasant
04 Jul 2024
Jaime
location and private pier with swing I liked
I didn't like the smell of the restroom, price point for condition of the home, not so friendly staff
6/10
Pleasant
25 Jun 2024
Marco
The swimming pool is very small
Leisure Family_with_children
8/10
Excellent
17 Jun 2024
Nilza
el personal muy amable y atento
10/10
Exceptional
12 Jun 2024
Veronica
I do wish that when they came in to clean to room, that the sheet were changed to new sheets. The bed was made, but they were the same sheets that we had used for two days already.
Leisure Family
10/10
Exceptional
24 May 2024
Celia
That was an incredible experience l, we had the lagoon as a front yard, view was amazing
Leisure Family
10/10
Exceptional
31 Mar 2024
David
The property was beautiful and the lake front pier was unique.
The only inconvenience was the parking was a little tight but we still managed to find space and park.
10/10
Exceptional
25 Mar 2024
sadie
Could do with a bit of work on dock and coffee pots in the rooms would be nice.
Leisure Self
8/10
Excellent
20 Mar 2024
James

Clean, quiet place to sleep at a good price.

Free parking on site, but you have to ring the bell at the main gate. Staff was friendly, but spoke little English. The property is large. Our room had a (shared) walk-out balcony with view of trees and lake. Free breakfast was simple, but nice.

Location is only ~6 blocks to the fort and the main town square, which has lovely dining options. The square itself is alive with townsfolk in the evening. Feels more like a real Mexican town than most tourist destinations along the coast. Lovely.
Partner
6/10
Pleasant
27 Feb 2024
Ray
We arrived at 14:45. The person who opened the door immediately said, the check-in is at 15:00! No greetings or anything.

It was the same during the breakfast. It started at 8 AM and the same person told us at 7:50, the breakfast starts at 8!

She also wanted to sell a tour more expensive than what the official prices were.

We booked a standard room, but they gave us a tiny service room \"used\" as a regular room outside of the house (literally beside the service room).

No really happy with our stay there.

Leisure Family
10/10
Exceptional
26 Feb 2024
Tunde
Very nice place, friendly staff, highly recommended this place
Leisure
10/10
Exceptional
20 Feb 2024
D
Lovely staff. Quaint and quiet hotel. The dock was beautiful and private. I had it to myself for allot of the time. Breakfast was a nice bonus. Bacalar is awesome.
Leisure Self
10/10
Exceptional
09 Feb 2024
Mariano
The place is beautiful and the hotel is just like in the pictures. It's a very peaceful place with an incredible environment. Additionally, in the center, there are very good restaurants and games for the kids in the square. The only thing I would improve is the breakfast. There were only eggs (scrambled or omelet) and coffee. I would add some toast, butter, cereals, yogurt, etc.




Leisure Family_with_children
8/10
Excellent
08 Feb 2024
Lirim
The property is older so keep that in mind. But for me and my wife we were just using this place for a place to sleep and the location being away from the center but close enough to walk to. So per the cost and the location it is well worth it. If you are looking for an actual hotel room feel, then this is not for you. Service was wonderful. But be advised that speaking Spanish will be very helpful not only for hotel communication but also around town.
Leisure Partner
10/10
Exceptional
02 Feb 2024
Cindy
This property was magnificent, I had the bungalow on the water. The birds the cranes in the morning with the beautiful trees surrounding me hanging over the waters edge was like paradise. It was peaceful, tranquil, and very relaxing, the nice music from the next-door bar was not a bother as it stopped early in the evening, the convenience of walking out onto the beautiful dock, and jumping in the beautiful lagoon was breath taking, the staff were so delightful, and the free breakfast in the morning was excellent, I think it was the most peaceful, relaxing place. I’ve stayed in a long time if you’re a nature lover, and you love to swim this is the best place.
Leisure Self
10/10
Exceptional
21 Jan 2024
Reji
Beautiful lagoon area. Staff very friendly and accommodating. Nice bar/restaurant next door. Good breakfast in the morning included.
Leisure Partner
8/10
Excellent
11 Jan 2024
Aubree
The location of this property cannot be beat. You’re right on the water, and a short walk to anything and everything. The staff was super friendly, and the breakfast was good. Parking is very limited and a tight squeeze, but you don’t want to park on the road or your car will likely be dinged in the night. My main complaint about this property is the mold/mildew in the cabana we stayed in. The smell was so strong, it hits you as soon as the door is open. It was so bad that my throat and eyes were burning by morning. I think one of the big issues is that they need screens on their doors and windows, so air can get in. The mosquitos are so bad that you have to keep everything closed. I think screens would really help, and you wouldn’t have to constantly run the AC. We only stayed for two nights, but I wouldn’t have been able to stay any longer. After leaving my bags and clothes all smelled horribly of mildew.
2/10
Poor
29 Nov 2023
Sonia
I can share photos of the unit. There were hand prints above the beds headboard. Not very pleasant to see. Shoe prints on the wall. The room had an unbearable odour. 2 lights not working. Wifi didn’t work at all in the room. The gardens were maintained well. Overall would not recommend at all.
Leisure Friends
10/10
Exceptional
17 Nov 2023
Samir
Great and secluded
6/10
Pleasant
12 Oct 2023
Scott
We won't stay here again. Pictures were misleading. Overpriced for what it was. Room was small, shabby and sparse. We probably should have said something, but we just kept quiet, sucked it up, took it on the chin and laughed at ourselves. We left right after we got up and had breakfast. With that said, the breakfast was good and the lake was a nice view though.
Leisure Partner
8/10
Excellent
19 Sep 2023
Edgar
Nice welcome staff very professional very Cain pretty cool.
Leisure Family
10/10
Exceptional
26 Jul 2023
Anne
The ladies who take care of housekeeping and breakfast were so kind and accommodating. She went above and beyond to make me afternoon coffee which I appreciated.
Family
10/10
Exceptional
08 Jul 2023
Teka-Ann
Beautiful property directly on the lagoon with a private pier. The lagoon is heavenly. The most breathtaking sunset and sunrise. The property is nestled in nature. Imagine being in nature camping, but in a nice bungalow.
Breakfast is included and it was delicious. Authentic. Cooked fresh for each family. Walking distance to restaurants.
We booked our boat tour with the hotel. The tours pick you up directly at the hotel’s pier. Hotel pier is nice with a swing where you can swing out into the water. Pier is beautiful and safe at nights too; they have multi-colored lights along the pirate night.
They have 2 bungalows by the lagoon; we stayed in one. It's literally in nature so there are bugs and the sounds of nature all night long. This is perfection if you love nature. If you are scared of lizards or army ants (they are all over Bacalar), dont stay in the bungalow. Internet isnt strong in the bungalow either, but if you want to unplug, its perfect. The bathroom and shower are basic. Beds were ok. Towel and toiletries service were good. There is a TV, but we didnt turn it on because we were too caught up in the beauty of outside.
Manager and staff are welcoming and helpful. We loved this place.
Leisure Family
6/10
Pleasant
05 Jul 2023
Susan
This property has a number of plusses, like its lakefront location and proximity to town, but it has a number of issues that must be attended to. We stayed in a lagoon front casita that was quite nice and private. However, it rains a lot, and every time we left or returned, our shoes were covered in mud. This could easily be alleviated by bringing in more gravel. The biggest problem we had was with the electrical system. I brought a small personal fan with me that burned out in the plug next to my bed. And the hotel had a small fire while we were there and they no fire extinguishers on site. They had to gather buckets of water from the pool to help put out fire. Also, the dock leading to the lake was rigged up with a series of plugs that hung down toward the water. Everyone knows that water and electricity don't mix! I hope the owners are willing to put some money into this place. Then I might consider returning, but not in its current condition.
Leisure Partner
10/10
Exceptional
21 Jun 2023
Edgar
El personal muy amables y profecionales, El Lugar muy limpio, hermoso , tranquilo para descansar relajarse ESTA cercas de restaurantes, area muy tranquila
Leisure Partner
10/10
Exceptional
16 Jun 2023
Verified traveler

Paraiso

Beautiful location right on the lagoon. The private pier let’s you have full access to the lagoon which was nice to have as all the public access areas were closed. The pier has a cute swing where I spent hours just swinging over the crystal clear waters. Can just literally step out of your room and go straight for a swim. Right in the centre to all the nice restaurants. Will definitely recommend it.
Self
10/10
Exceptional
08 Jun 2023
Dan
My room was somewhat small and the bed a bit firmer than I would prefer, but it was clean and secure and the AC worked splendidly. The hotel grounds are garden like with a pier extending out into the lagoon. All in all, a very tranquil setting.

I also enjoyed the breakfast consisting of a fruit plate, juice, coffee, frijoles and eggs prepared to order. It was much better than I was expecting. Definitely would stay here again.
Leisure Self
2/10
Poor
30 May 2023
Shanna
i was charged extra when i already booked and reserved beforehand!! i’m so disappointed and will not be going back also the parking lot only has two parking space and was so inconvenient when coming in and out of the parking area.
Leisure Friends
10/10
Exceptional
06 Mar 2023
Jessica

Stunning location, wonderful staff!

We decided to pay a little extra to be on the lake side & I’m glad we did. We started the adventure with a bit of a problem when I booked the wrong dates. The hotel was very helpful. I had more difficulty dealing with Hotels.com but we eventually got it all sorted. The hotel was a little bit hard to find because the AAKUL part of the sign is faded. I’m not gonna lie, I had some low expectations based on a few of the Google reviews that I can now discount. The hotel does exist. Our room above the breakfast area was quite comfortable. The shower had good water pressure & hot water, the a/c worked very well, could have used a blanket 😬 The Internet wasn’t great, but come on, we didn’t come here to be on our devices! Breakfast was lovely. They provided ☕️ coffee & juice, fresh fruit & eggs & beans, it was plenty to get the day started. The location is very walkable, so we generally left the car parked there & walked into town. The property is quite lovely & natural. Yes you’re going to need bug spray, it’s the Mexican jungle on a body of water. You can’t really see the lake from the main part of the hotel, which makes walking down the path & onto the pier that much more spectacular! The pier is a great place to sun ☀️ & swim or look at the stars ✨ with a cocktail 🍸 I really cannot say enough wonderful things about the staff, they were very helpful & attentive & kind. I hope we can make our way back to Bacalar in the future, we would definitely stay here again.
Partner
10/10
Exceptional
05 Mar 2023
Alejandro
I LOVED it. Right on the water. Woke up every morning to the waves on the shore. Amazing.
Leisure Partner
10/10
Exceptional
20 Feb 2023
Andrea
Wonderful location right in the lagoon
The room was big and comfortable
The only thing I didnt love was the breakfast which was very basic and underwhelming
Leisure Friends
10/10
Exceptional
27 Jan 2023
SUSAN
Jose and staff where the best and always attend
Leisure Partner
10/10
Exceptional
16 Jan 2023
Rochdi
Great location, walking distance to town. José was very helpful with any activities we wanted to do. If internet is big for your trip then this place is not for you. In some rooms it’s real bad. The lagoon is really amazing and the weather was Perfect.
Partner
10/10
Exceptional
20 Jan 2022
Andrew T

Last-minute guy

Super great place. We had a nice time there on a last-minute booking. Room was spacious and everything in order. I loved the bathroom and the closet was huge. Nice balcony. Only complaint of sorts is that they're lacking a bit on the TP and enough towels.
Breakfast was included and was superb. Highly recommend this place.
Partner
10/10
Exceptional
12 Dec 2021
NURI EDITH
Very quiet
Leisure Partner
10/10
Exceptional
07 Nov 2021
Roman
Amazing place, amazing people, amazing time !
Leisure Friends
10/10
Exceptional
18 Oct 2021
JUAN
The rooms are nice. Property has a small pool, and is close to the lagoon. It is located within walking distance of restaurants and food marts.
Leisure Partner
8/10
Excellent
11 Oct 2021
Andrea
Great attention. Beautiful view to the lagoon and you could swim there. We also received a tour of the lagoon and cenotes for an extra charge. It was great 😁
Leisure Family_with_children
8/10
Excellent
29 Aug 2021
Leila
It was a great location right on the lagoon
Partner
10/10
Exceptional
24 Jul 2021
Verified traveler
Property is very clean and staff was great and very helpful.
Leisure Partner
8/10
Excellent
27 Jun 2021
Charles

Nice spot walking distance from zocalo.

What a great spot on the lagoon. Wonderful 4 bedroom hotel/villa with a nice pier on the water.
Friends_and_family Family
10/10
Exceptional
02 Aug 2026
Karla
El personal del hotel muy amable, el hotel muy chiquito y sencillo pero súper limpio y con una vista muy bonita a la laguna, excelente todo
8/10
Excellent
31 Jul 2026
itzel
El desayuno muy básico pero la instancia y la atención excelente!
10/10
Exceptional
30 Jul 2026
Ricardo
Excelente lugar, muy recomendable
10/10
Exceptional
28 Jul 2026
Ana Raquel Espinoza
Me encantó el lugar
Muy buena ubicación
El personal muy amable
Muy tranquilo
Desayuno continental muy rico
10/10
Exceptional
25 Jul 2026
Verónica
Excelente, muy recomendable!
10/10
Exceptional
25 Jul 2026
Verónica
Una vista a la laguna inmejorable, jardines preciosos de día y de noche. Muy cómodo.
4/10
Poor
23 Jul 2026
Veronica
El internet es muy malo. Si bien es cierto que el desayuno es continental, podrían incluir más variedad en la fruta.
En la noche no hay personal de recepción o alguien que te apoye.. hoy salí a las 7:00 y no pude entregar mi habitación por q no había personal y que llegan a las 7:30...
8/10
Excellent
15 Jul 2026
Rosa María
La propiedad está en excelente condición, en verano se va a veces la luz pero con la planta solar que tienen es suficiente para pasar la noche; el desayuno es continental así que está limitado a café, yogurt, fruta y pan o sándwiches calientes. La ubicación es buena pero la laguna no es apta para bañarte sin zapatos de agua. Tienen buenos servicios de tour y el personal siempre fue amable y al servicio del huésped. Si volvería a reservar en alguna otra ocasión pues la tienda que está al lado ayuda muchísimo para comprar víveres y bebidas; el restaurante chiltepinos está enfrente y lo super recomiendo para comer o cenar, mariscos frescos y bien preparados, precios accesibles acorde al lugar.
Partner
8/10
Excellent
15 Jul 2026
Jorge
El personal muy bien , muy atentos
El desayuno me parece debe mejorar mucho
Family_with_children
10/10
Exceptional
11 Jul 2026
Gabriel
Increíble lugar! Habitación linda y limpia
Friends_and_family Friends
8/10
Excellent
11 Jul 2026
Erika
Everything was good !
Family_with_children

Location & surroundings

Casa Aakal Lagoon Front
590 Av 1 Magisterial, Bacalar, Mexico

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Casa Aakal Lagoon Front

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