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Amainah Bacalar Hotel Boutique - Adults Only

Chetumal · Mexico

Boulevard Costero De Bacalar SurView location

9.8/10Excellent679 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.6/109.6
Condition9.8/109.8
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Amainah Bacalar Hotel Boutique - Adults Only

Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and wedding services. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.

You can enjoy a meal at the restaurant serving the guests of Amainah Bacalar Hotel Boutique - Adults Only, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee. Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Make yourself at home in one of the 16 individually decorated guestrooms, featuring minibars (stocked with some free items) and Smart televisions. Your Select Comfort bed comes with down comforters and premium bedding.

Read more about this hotelShow less

Located in Bacalar, Amainah Bacalar Hotel Boutique - Adults Only is on the waterfront, a 1-minute drive from Cenote Cocalitos and 7 minutes from Fort of San Felipe. This hotel is 3.7 mi (5.9 km) from Laguna Bacalar Ecological Park and 14.9 mi (24 km) from Laguna Milagros.

Make yourself at home in one of the 16 individually decorated guestrooms, featuring minibars (stocked with some free items) and Smart televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Beach services
Non-smoking
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Minimum guest age is 18 Caters to adults only Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 48 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MXN 52.79 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to 6:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Guests under 18 years old are not permitted at this adults-only property.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 001-025-001375/2026
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 150 to 500 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Lake Bacalar 0.1 km / 0.1 mi
Cenote Azul 0.1 km / 0.1 mi
Cenote Cocalitos 0.3 km / 0.2 mi
Cenote Esmeralda 1.3 km / 0.8 mi
Cenote Negro 3.1 km / 1.9 mi
Municipal Spa of Bacalar 3.8 km / 2.3 mi
Fort of San Felipe 4.3 km / 2.7 mi
Zócalo 4.4 km / 2.7 mi
Laguna Bacalar Ecological Park 4.9 km / 3 mi
Ecopark Bacalar 6.2 km / 3.9 mi
Polytechnic University of Bacalar 7.9 km / 4.9 mi
Laguna Milagros 24 km / 14.9 mi
Santuario del Manati 35.6 km / 22.1 mi
Dr. Alfredo Barrera Marin Botanical Garden 35.6 km / 22.1 mi
Payo Obispo Zoo 35.7 km / 22.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 16
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Bicycle hire service
  • Bellboy service
  • Garden
  • Terrace
  • Spa treatments
  • Breakfast
Show 3 more facilities & services
  • Snacks
  • Minimum check-in age: 18
  • Sailing
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE WITH PRIVATE POOLDOUBLE • DELUXE WITH PRIVATE POOLDBL.DX-PP

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Amainah Bacalar Hotel Boutique - Adults Only

    DOUBLE DELUXE WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-PP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE LAGOON VIEWDOUBLE • DELUXE LAGOON VIEWDBL.DX-VL

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE LAGOON VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Amainah Bacalar Hotel Boutique - Adults Only

    DOUBLE DELUXE LAGOON VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE LAGOON VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Amainah Bacalar Hotel Boutique - Adults Only

9.8
Excellent
679 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.6 /10
Condition
9.8 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
07 Jul 2026
Jose
The personal very efficient and professional, the lake view was amazing.
Partner
10/10
Exceptional
03 Jul 2026
Maria
The hotel is amazing from the amenities to the staff. We always feel welcomed and taken care of by the staff. This our second time and will return again.
Partner
6/10
Pleasant
04 Jun 2026
Ludmila
The hotel is very beautiful, very modern. The architectural details are interesting but not always practical. For example, there are many steps that, on the one hand, are steep, on another hand, are shallow, making walking difficult even for healthy people. As my husband arrived with a recently broken leg, he had very limited chances to enjoy the outside. The view from our room was beautiful though. We met the chef and he is definitely talented but a better dining program would be welcome. With more interaction and (much) better choice of wines. The cocktails were rather good.
Partner
10/10
Exceptional
24 May 2026
Gustavo
Great staff, amazing view of the lagoon. Service was A+.
Partner
10/10
Exceptional
20 May 2026
Terrolynn
The property is amazing with awesome views of the lagoon! The breakfast and dinner was spectacular as well as the service from the staff! I will definitely return!
10/10
Exceptional
14 May 2026
KARLA
Great service.
Partner
10/10
Exceptional
24 Apr 2026
joanna
nicest hotel, good design, great food , super friendly staff, highly recommended
Partner
10/10
Exceptional
23 Apr 2026
Alberto
Expectacular experiencia, instalaciones nuevas en ubicacion perfecta, cuartos espaciosos y con bellas vistas, la comida riquisima en general, con un desayuno fresco, rico y balanceado. El staff muy muy amable en mi caso David y Yovani me trataron excelente. Definitavamente tratare de volver, por la bella laguna y los cenotes, uno de los mejores destinos turisticos de Mexico.
Partner
10/10
Exceptional
19 Apr 2026
Jeremy
It is a very lovely place for couples to reconnect with beautiful views of the 7 color lagoon. Breakfast was fresh and staff was very helpful and pleasant.

If we were to give a critique it would be to include face towels/wash clothes in the rooms and shower caps.
Partner
10/10
Exceptional
07 Apr 2026
Stephen
Amazing place! Staff are great, beautiful facilities. Needed more than 1 night there.
Partner
10/10
Exceptional
07 Apr 2026
Jolanta
Great place to stay for a few days and enjoy amazing view and free kayaking. The stuff was very friendly and accommodating any special orders. Very good food at the restaurant, free breakfast that we had in the package was excellent.
Partner
10/10
Exceptional
02 Apr 2026
Sheila
One of the nicest hotels I’ve ever stayed at the staff was really helpful. I like the fact that it’s a smaller property. My room had a beautiful phenomenal view. I like the fact that I was able to check out a kayak at no extra cost and it was available for whenever I needed it. I also really enjoyed the dock with the tanning buds. The food was also amazing.
10/10
Exceptional
01 Apr 2026
Abraham
Cinthia was amazing with our accommodations along with attentive staff. The location is great, not too far from downtown; quiet and beautiful
Partner
10/10
Exceptional
25 Mar 2026
Alex
FANTASTIC. Food and service were amazing as is the property’s location on the lagoon. Don’t waste your time searching more, these guys were awesome! 100% will be back.
Friends
10/10
Exceptional
22 Mar 2026
abel
Cool for culos
Leisure Partner
10/10
Exceptional
19 Mar 2026
Jess
I loved my experience here. Thankfully my friend spoke espanol but for the most part, most staff spoke espanol. I loved the concierge and the waiters, Jonathan, Edgar, David, Owen ❤️
Friends
10/10
Exceptional
18 Mar 2026
Leslie
Our stay here was amazing & relaxing. The staff made our trip perfect, especially David, Alex, and Jonathan. Everyone was so attentive and made sure all our needs were met!
10/10
Exceptional
16 Mar 2026
Jaime
This place has the most amazing view of Bacalar lagoon hands down out of the 3 other places we stayed at this one wins best view
The staff are welcoming and very pleasant the only thing I didn’t consider was staying at such a luxurious hotel was the other guests we felt very uncomfortable around them not friendly at all
10/10
Exceptional
15 Mar 2026
Marc
Amazing property and staff. David and Alex will take care of your every need at Restaurant n bar. Lagoon was quite a sight to wake up to. F it book it
Family
10/10
Exceptional
12 Mar 2026
Diane
provided easy access to the lagoon, restaurant was good, and the staff was attentive and helpful.
Partner
10/10
Exceptional
11 Mar 2026
Claudia
Absolutely love this place, clean and the staff very friendly
Partner
10/10
Exceptional
09 Mar 2026
Paul
The lake view is stunning.
Partner
10/10
Exceptional
09 Mar 2026
ESTHELA
Lake view very beautiful
Partner
10/10
Exceptional
08 Mar 2026
Patricia Ruth
Perfect lake views, excellent food, easy access to water from dock. Beautiful!
Partner
10/10
Exceptional
06 Mar 2026
Jose
Our experience at Amainah was spectacular! The property is beautiful and clean. The view from our room just breath taking, from sunrise to sunset, with views of gleaming Moon. Everyone in their staff is courteous and truly want to make your stay unforgettable. We had very nice conversations with several of them, giving you recommendations what to see & where to eat around town. Speaking of food, we ate several times at their deck, enjoying drinks and the most beautiful view of the Lagoon, we tried different dishes and all were very good. Pulpo a las Brasas, one of the best I have eaten. If you are traveling to Bacalar, this Hotel should be on top of your list... Altamente Recomendado, gracias Amainah!
Partner
10/10
Exceptional
01 Mar 2026
REBECCA
Lovely spot with friendly staff, delicious food. Appreciated the kayaks and morning birdsong. No complaints!! I only counted 5 colors in lagoon however. lol.
10/10
Exceptional
22 Feb 2026
mercedes
Amazing 1000%
Partner
8/10
Excellent
21 Feb 2026
Marie
The entire Hotel including the rooms and common areas were very very clean. Stuff was courteous but rushed.
Partner
10/10
Exceptional
17 Feb 2026
Rosa B
Repeat stay. Nice, clean hotel. Helpful courteous staff.
Leisure Partner
10/10
Exceptional
12 Feb 2026
Michele
Room, view, staff, services and restaurant
Leisure Partner
10/10
Exceptional
10 Feb 2026
Ruben
Excelent hotel, clean, confortable
Staff very professional and friendly.
Good food in restaurant, Edgar and Jonathan made an excelent job.
Jesus in front desk as well.
Partner
6/10
Pleasant
09 Feb 2026
Jill
This is undeniably a beautiful, design-forward hotel in an incredible location. The aesthetic is refined and serene, and Bacalar’s natural beauty truly shines here. The property feels high end at first glance, and the staff is genuinely warm and well-intentioned, which makes the shortcomings more frustrating—because this place has so much potential.

The biggest issue is noise and privacy. You can hear everything: conversations in the hallway, doors opening, and even neighboring guests showering. The bathroom design is a major contributor—the door to the toilet has roughly a ½–¾ inch gap from top to bottom, which offers virtually no privacy. Sounds and even smells travel freely into the room, and the door itself makes a loud noise every time it’s opened or closed. If someone uses the toilet at night, it will wake the other person in the room.

Service-wise, while the staff was pleasant and clearly trying their best, very little to no English was spoken. For a high-end hotel in an international tourist destination, this was surprising and often made communication difficult. There was also confusion around dining, particularly with dietary restrictions—staff struggled to understand that different people at the same table might have different needs or preferences.

Lastly, the private pool was a disappointment. It was cold—just like the main pool—and for the first three days had no circulation, leading to stagnant water and collected bugs.
Leisure Partner
10/10
Exceptional
06 Feb 2026
David
Great hotel position overlooking the lagoon. Good general service. Clean and modern room design.
Partner
8/10
Excellent
28 Jan 2026
Curtis j.
The staff was super courteous. Everything seemed clean for the most part. The personal pool wasn't clean. It had a bunch of little bugs floating that you could only see at night.

However, I feel it's only right to say I'm missing a $100 bill from my bag. Also, i had to look closely at my bills before paying them. Twice i was being overcharged and had it corrected. They hold the cc machine so you can pay, but not see the invoice, while telling you the price.

Beautiful views and awesome lagoon!!
Business_and_leisure Friends
6/10
Pleasant
28 Jan 2026
Erika
Feedback para el hotel:
Le falta mantenimiento a la habitación, sobre todo al aire acondicionado. Estaba arrojando partículas negras.
No cuentan con suficiente agua caliente. Después de un baño había que esperar para que se calentara para que la siguiente persona pudiera bañarse.
Hay filtraciones de agua de la tina, el lavabo y la regadera. La parte del lavabo que no tiene muro hacia el resto de la habitación está mal pensado.
El personal en general es muy amable y servicial.
A cada rato se va la luz.
Los alimentos podrían mejorar.
Las camas del muelle están muy incómodas y sucias.
La alberca es poco atractiva, ya que su ubicación no es buena.

Feedback para Hoteles.com:
Reservé la habitación más cara que tiene la alberca y resultó la menos adecuada, ya que estaba arrinconada y con una mini alberca sin climatizar en esta época del año. En su descripción indican que esta categoría de habitación tiene una tina, lo cual no es cierto, por lo que pedimos un cambio de habitación (downgrade) y nos rentaron una con tina solo por dos noches.
También indican que el hotel cuenta con estacionamiento, lo cual también es falso, porque tuvimos que estacionar el auto en la calle.
Por favor corrijan estos datos en su plataforma.
Partner
10/10
Exceptional
26 Jan 2026
Yeelen
Great place, quiet and small boutique feel. They have free kayaks for you to go out into the water to play. The restaurant is convenient and good. Staff is amazing and friendly. I would come back.
Partner
8/10
Excellent
19 Jan 2026
Steve
I’ve stayed at Amainah Bacalar several times since they opened and generally enjoy coming back. The location is great, the adults-only atmosphere keeps things calm, and overall it’s a pleasant place to stay.

That said, there are a few things that keep it from being a 5 star experience. The balcony doors really need screen doors. In a place like Bacalar, you can’t leave them open without ending up with mosquitoes in the room, which is frustrating and easily avoidable.

What pushed this stay to a solid 4 stars was Pablo at reception. He was genuinely helpful, attentive, and made the check-in experience smooth and welcoming, which makes a difference.

Overall, a good stay with room for improvement, and I’d stay here again.
Leisure Friends
10/10
Exceptional
19 Jan 2026
JULIANA
Excellent hotel, amazing view of the lagoon, lovely food both for breakfast or lunch/dinner :)
Leisure Partner
10/10
Exceptional
15 Jan 2026
Catherine
Everything! Room, amenities, staff! Everything was great! We loved it!
Business
10/10
Exceptional
01 Jan 2026
Meital
excellent hotel, the room was clean, the breakfast was good
Partner
10/10
Exceptional
06 Dec 2025
Javier
Wow incredible experience, very comfortable beads, breathtaking views, and great customer service Edgar did an amazing job making sure our stay was excellent
Leisure Family
10/10
Exceptional
28 Nov 2025
Alfonso Rios
I loved the staff, the property very beautiful.

One thing I would suggest is to add a Television at the bar area. For sports fans staying there and enjoying a game .
Leisure
10/10
Exceptional
23 Nov 2025
Demian

Exceptional service from you step in! The staff are super friendly and ready to make you feel que estas en tu casa! The food and drinks were delicious! We ended our night with a beautiful view of the lagoon sipping mezcal in our private plunge pool! ☺️
Leisure Partner
10/10
Exceptional
23 Nov 2025
Lyza
The staff was amazing! The room clean and spacious. The food was great, specially the octopus. We enjoyed the jacuzzi which was a free room upgrade. We had a lovely morning watching the sunrise on a kayak mid lagoon. Definitely recommend this place
Partner
10/10
Exceptional
22 Nov 2025
Frederic
¡Todo fue perfecto, gracias a todo el equipo por el servicio excepcional!
Hasta pronto 😊
Partner
10/10
Exceptional
05 Nov 2025
Rosemary
Amazing friendly and attentive staff made our stay special!
Leisure
10/10
Exceptional
03 Nov 2025
CIELO ROSARIO
The hotel was perfect. Very clean and well maintained. Service was excellent all around, the staff was very attentive and always ready to help with whatever we needed. Definitely will stay again when I go back to Bacalar!
Leisure Family
10/10
Exceptional
28 Oct 2025
David
Modern and clean room, accesibility to the lagoon, food bar and drinks were great
Leisure Partner
10/10
Exceptional
16 Oct 2025
Russell
Amazing, boutique stay! The room was simple and beautifully appointed, leaving all the emphasis on the fantastic view. The staff was warm and welcoming; cheers to Alicia, Lauro, Jonathan, and Jovani for making our stay so special. Thank you also to the unsung hero, the Amainah chefs, who cook up absolute magic all day. Stunning location for relaxing and launching off into the beauty of the lagoons.
Partner
10/10
Exceptional
04 Oct 2025
Olivia

Exceeded expectations

The highlight of our trip to Mexico! We were warmly welcomed with an early check-in and a complimentary upgrade on arrival. The room was beautiful, with a spectacular view of the lagoon. Every member of staff we encountered was personable, friendly, and genuinely eager to make our stay special. This experience truly exceeded our expectations, we couldn’t have asked for a better place to end our vacation.
Partner
10/10
Exceptional
27 Sep 2025
Freddy
Room pool needs to be cleaned, had many bugs in it.
Leisure Family
10/10
Exceptional
22 Sep 2025
Gabriel
Staff was extremely friendly. The hotel is beautiful. We had amazing stay
Leisure Family
10/10
Exceptional
21 Sep 2025
DAVID
It is a beautiful property with great views and clean rooms
Leisure Family
10/10
Exceptional
15 Sep 2025
sangil
Nice lagoon
Friends_and_family Friends
10/10
Exceptional
12 Sep 2025
Gustavo J
They have the best food and staff!
Leisure Partner
10/10
Exceptional
10 Sep 2025
Risa
Best stay ever. Thank you for the hospitality
Leisure Partner
10/10
Exceptional
08 Sep 2025
Tricia
Amainah exceeded our expectations. From check-in to check-out, the experience was top-notch. Our group of seven thoroughly enjoyed every aspect, including the staff, amenities, and service, which made us feel like VIPs. The room views were stunning, and the cuisine was delightful. Special recognition to the staff especially Jesus and Edgar for their exceptional hospitality. We highly recommend Amainah to our friends.
Leisure Friends
10/10
Exceptional
03 Sep 2025
Grey
Amazing. Looking forward to coming back!
Leisure Partner
10/10
Exceptional
29 Jul 2025
Gabriel

Un gran pequeño hotel

Con sólo 16 habitaciones, el Amainah es un hotel prácticamente perfecto para una estadía en Bacalar. Instalaciones, restaurante, bar, alberca... todo es sumamente disfrutable.
Dos detalles mínimos: Rentamos una habitación con alberca privada, el agua estaba fría, por lo que no la pudimos usar en la noche, como era nuestro plan. El otro es que los muros, todos en cemento pulido, rebotan mucho el sonido y, por la noche, los ruidos se magnifican; sería buena idea colocar algunos cuadros textiles, para aminorar ese efecto.
Partner
10/10
Exceptional
20 Jul 2025
Alejandra
We really enjoyed the our beautiful room. The food was delicious and the staff service was amazing! Jonathan and Lauro were on top of all of our needs. I wish I could remember all of the staff names. Wonderful experience!
Leisure Partner
10/10
Exceptional
18 Jul 2025
Maria
We had an fantastic time! The property was incredible with all the amenities and an amazing view of the Lagoon. The staff were very welcoming from the start till the end of our trip. We will be returning!
Leisure Partner
10/10
Exceptional
17 Jul 2025
Jorge
Nice boutique hotel at the heart of the lagoon. Very clean, safe and easy access to its own pier. Wll stay again!!! A+
Leisure Family
10/10
Exceptional
13 Jul 2025
David
We couldn’t have asked for a more enjoyable stay 😊😎👍!!
Partner
10/10
Exceptional
12 Jul 2025
Jorge
Great amenities
Business_and_leisure
10/10
Exceptional
08 Jul 2025
Volkan
It was awesome time
Leisure Partner
10/10
Exceptional
28 Jun 2025
Francisco
Un Hotel excelente para disfrutar naturaleza relajarse y comer sabroso
Leisure Friends
10/10
Exceptional
24 Jun 2025
Idan
Our stay at Amainah Bacalar Hotel Boutique was nothing short of magical. This small, clean, and beautifully designed hotel is the perfect escape for adults looking for a peaceful and romantic getaway.

From the moment we arrived, we were welcomed with warm smiles and outstanding service. The staff was incredibly friendly and helpful throughout our stay — always available to assist with anything we needed, from activity suggestions to local tips.

The highlight of our experience was without a doubt the breathtaking views of the lagoon. Waking up to that turquoise water just steps from our room was unforgettable. The entire hotel feels like a serene, intimate retreat, with thoughtful details and a calm, relaxing atmosphere.

If you're looking for beauty, tranquility, and genuine hospitality in Bacalar — this is the place. We can’t wait to return!
Leisure Partner
10/10
Exceptional
22 Jun 2025
gorgette fabiola caridad
This property was very clean and modern. The staff were very helpful and attentive. About 45min walk from the town center, but taxis are very accessible and only about $80 pesos. Hotel dock is a short paddle away from shallow water and Cocalitos.
Leisure Family
10/10
Exceptional
21 Jun 2025
Yi-Chin
We enjoyed our stay at Amainah. Super friendly staff who are able to answer all of our questions. We have a great view of the lagoon. Our favorite part is the paddleboarding at sunrise (SUP provided by the hotel).
about 10 min car ride from city center.
Leisure Partner
8/10
Excellent
20 Jun 2025
Cecilia
Staff was very amicable and super helpful.
Leisure Partner
10/10
Exceptional
11 Jun 2025
Johan Friessen
I love the way it was personalized and relaxing. Where you set your own pace and do what you want. The resort was very beautiful and just amazing. The town was small and felt like home, thank you for the trip.
Leisure Partner
10/10
Exceptional
29 May 2025
Alejandro
Great place!
10/10
Exceptional
24 May 2025
Michelle
Beautiful serenity on the lagoon of Bacalar. Amenities are beautiful, and this is a 5 star luxury property that will call us back again and again.
10/10
Exceptional
21 May 2025
Efrain A
This place is a paradise in paradise. The whole place is immaculate starting with service. Everyone is very friendly and attentive. The rooms are clean and well maintained and save the best for last the food at Vicero a restaurant inside house is delicious. I would definitely recommend this place especially for couples.
Leisure Partner
10/10
Exceptional
11 May 2025
Alfredo
Excellent
Leisure
10/10
Exceptional
09 May 2025
Amy
Beautiful property and Nancy was amazing! Everything was and everyone was thoughtful and went out of their way to assist us
10/10
Exceptional
30 Apr 2025
Alexis
A magnificent magical place. Staff incredibly attentive. The whole place brings peace and balance.
Thank you!
Leisure Partner
10/10
Exceptional
25 Apr 2025
RODOLFO CARLOS

Vista espectacular

Muy lindo hotel. Una vista espectacular, y la atención y comida deliciosa
Partner
10/10
Exceptional
24 Apr 2025
Charlotte
Out of this world! I still feel like it was a dream. Absolutely no notes
Leisure Partner
10/10
Exceptional
23 Apr 2025
Elena

Great place to stay!

Amazing place to say in Bacalar, Nancy and Moises were very attentive. I really enjoyed to stay there.
Partner
10/10
Exceptional
18 Apr 2025
Matt
Fantastic stay - really loved our room with an incredible view, and the food at the restaurant was really good too. It’s great that you can take kayaks and paddle boards out on the beautiful lake whenever you like, too.
Partner
6/10
Pleasant
08 Apr 2025
Jesus
Property is far from main town and other restaurants. Service here is very slow and they have a very limited menu. Some of the staff were very friendly, others didn't care!
Leisure Partner
10/10
Exceptional
26 Mar 2025
Yael
This hotel is amazing have atayed here twice and will not book woth another.
10/10
Exceptional
18 Mar 2025
Gloria
The staff was very helpful, the room was clean and had the most beautiful view of the Lagoon. The food was amazing. I would definitely recommend this Boutique Hotel. We will be returning.
Leisure Partner
10/10
Exceptional
10 Mar 2025
Gustavo
Excellent location, staff is very friendly and ready to help. You feel welcome and well taken care of. Will come back soon definitely!
Leisure Family
10/10
Exceptional
08 Mar 2025
Federico
Excellent
Leisure Friends
8/10
Excellent
05 Mar 2025
Susan
Room view was stunning and it was clean, but no chairs or other furniture in room. Open concept bathroom is less than ideal. Sound carried badly and noisy guests (especially one lady beside us constantly on her phone) disrupted the tranquility of the place. Another woke us up at 2a.m. The hotel is concrete with no furnishings which attributes to the sound issues. Breakfast/bar staff were fantastic. The front desk staff less so and communication before arrival was lacking. I couldn’t even get a confirmation of our reservation. Breakfasts were delicious.
Leisure Partner
8/10
Excellent
03 Mar 2025
Robert
Right on the lagoon…so pretty. Front desk staff were very efficient and replied quickly to What’s App questions. My room 202 did feel a little like I was part of the deck scene…I would have preferred something a little quieter. Overall a very pleasant stay!
Leisure Partner
10/10
Exceptional
02 Mar 2025
Claudia
This place was absolutely lovely! The view was stunning & the staff was outstanding! Lazaro & Ricardo were super attentive and make sure we had everything we needed at all times. Thank you for a great stay. We will be back.
Leisure
10/10
Exceptional
24 Feb 2025
Christina
The property is beautiful, the staff is incredible, the food and cocktails are excellent! I had no complaints. We stayed 3 nights and it was exceptional. The walk to town is a little far but we did it twice! I wanted the exercise anyway. The staff was so hardworking, friendly, and helpful. I will come back if I'm in that part of the country again! HIGHLY recommend.
Leisure Friends
10/10
Exceptional
22 Feb 2025
Suni
Everything about this place spells relaxation. The rooms, the staff and the view is great and I had a lovely time. The staff are helpful and the lagoon is beautiful
Leisure Self
10/10
Exceptional
21 Feb 2025
Yael
2nd time in Bacalst and this blacr was great! Stsff super friendly and very good service. Room was very nice and clean
10/10
Exceptional
21 Feb 2025
James
Wonderful boutique hotel on a gorgeous lake. Staff was amazing. Always very attentive and helpful. Would recommend to all!
10/10
Exceptional
19 Feb 2025
Renato
I thoroughly recommend this hotel for comfort and stunning views. The staff are particularly friendly and helpful and made our visit all the better.
10/10
Exceptional
17 Feb 2025
Victoria
Hotel was very nice and everyone was helpful. Jesus at the front desk was great! Highly recommend this hotel.
Partner
10/10
Exceptional
14 Feb 2025
Monica
The staff was very friendly. We upgraded our room because the room had no windows.
Leisure Family
10/10
Exceptional
12 Feb 2025
max

Bliss

It was amazing. Edgar and the team were wonderful 👍 we wish we could have stayed longer
Partner
10/10
Exceptional
11 Feb 2025
Lori

Perfect stay in Bacalar!

An absolutely perfect stay for our group of 5 friends celebrating a birthday. The staff went above and beyond for everything...arranging massages, catamaran trips, etc. And the service at the bar and restaurant was so attentive and thoughtful. Location was perfect, and facility was gorgeous. We'll be back!
Friends_and_family Friends
10/10
Exceptional
09 Feb 2025
Brenda
The property is beautiful and very modern. Staff is so friendly and helpful. Would go back to Bacalar just to stay at this property.
Leisure Family
10/10
Exceptional
07 Feb 2025
Charles
Amazing staff.

Location & surroundings

Amainah Bacalar Hotel Boutique - Adults Only
Boulevard Costero De Bacalar Sur, Bacalar, Mexico

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Amainah Bacalar Hotel Boutique - Adults Only

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