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Oyo Hotel Casa Ariana

Chetumal · Mexico

Calle 10 Entre 3 Y 5 57 MagisterialView location

8.6/10Excellent88 Reviews
Cleanliness8.8/108.8
Service9.2/109.2
Comfort8.6/108.6
Condition8.6/108.6
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Oyo Hotel Casa Ariana

With a stay at OYO Hotel Casa Ariana in Bacalar, you'll be a 4-minute walk from Lake Bacalar and within a 5-minute drive of Laguna Bacalar Ecological Park. This hotel is 0.3 mi (0.4 km) from Municipal Spa of Bacalar and 0.4 mi (0.6 km) from Canal de los Piratas.

This hotel offers designated smoking areas. Featured amenities include luggage storage, coffee/tea in a common area, and a water dispenser. Free self parking is available onsite. Make yourself at home in one of the 9 air-conditioned rooms featuring refrigerators and flat-screen televisions.

Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Housekeeping is provided daily, and irons/ironing boards can be requested.

Read more about this hotelShow less

With a stay at Hotel Casa Ariana in Bacalar (Magisterial), you'll be a short 4-minute walk from Lake Bacalar and within 3 minutes by car from Laguna Bacalar Ecological Park. This hotel is 0.3 mi (0.4 km) from Municipal Spa of Bacalar and 0.4 mi (0.7 km) from Cenote Negro.

Make yourself at home in one of the 9 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Featured amenities include luggage storage and microwave in a common area.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas

Check-in and check-out

Check-in from 1:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Free in-room WiFi has a 10-device limit. WiFi in public areas is also free and has a 10-device limit.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Guests will be asked to provide the property with a copy of their passport before arrival. \nGuests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • This property accepts credit cards, debit cards, and cash
    • Property is located within an airport and access is restricted to airport travelers only
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 200 per person
    • Late check-out is available for a fee (subject to availability)
    • Towels fee: MXN 100 per person, per night (or guests may bring their own)
    • Credit card charges are subject to a surcharge of 4.2 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Lake Bacalar 0.3 km / 0.2 mi
Municipal Spa of Bacalar 0.4 km / 0.3 mi
Cenote Negro 0.5 km / 0.3 mi
Fort of San Felipe 0.9 km / 0.6 mi
Zócalo 0.9 km / 0.6 mi
Laguna Bacalar Ecological Park 1.5 km / 0.9 mi
Ecopark Bacalar 1.9 km / 1.2 mi
Cenote Esmeralda 2.3 km / 1.5 mi
Cenote Cocalitos 3.3 km / 2 mi
Cenote Azul 3.7 km / 2.3 mi
Polytechnic University of Bacalar 4.5 km / 2.8 mi
Laguna Milagros 26.7 km / 16.6 mi
Payo Obispo Zoo 37 km / 23 mi
Santuario del Manati 38.2 km / 23.8 mi
Dr. Alfredo Barrera Marin Botanical Garden 38.2 km / 23.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 9
  • hotel
  • Wi-fi
  • Bicycle hire service
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Oyo Hotel Casa Ariana

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Oyo Hotel Casa Ariana

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN

    Photos are not available for this room type.

    Oyo Hotel Casa Ariana

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Oyo Hotel Casa Ariana

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Oyo Hotel Casa Ariana

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D

    Photos are not available for this room type.

    Oyo Hotel Casa Ariana

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Oyo Hotel Casa Ariana

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Oyo Hotel Casa Ariana

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Oyo Hotel Casa Ariana

8.6
Excellent
88 Reviews
Cleanliness
8.8 /10
Service
9.2 /10
Comfort
8.6 /10
Condition
8.6 /10
Amenities
8.2 /10
50 reviews shown
10/10
Exceptional
20 Mar 2026
Annie
The room was nice, the location perfect and the staff was friendly.
Partner
10/10
Exceptional
11 Nov 2025
Fabiola
The hotel was peaceful and beautifully maintained. It was exactly what we needed to relax and unwind. Highly recommend for anyone looking for a quiet retreat.
Leisure Family_with_children
10/10
Exceptional
15 Jun 2024
Sindy
El Sr. Rolando fue un gran anfitrión durante nuestra estadía en Bacalar. Tuvimos un percance médico y el nos asistió durante ese tiempo que no sabíamos para donde ir. También nos dió muy buenas recomendaciones para comer rico, tour a la laguna de 7 colores y todo a buen precio en el area al igual que para irnos a dar un masaje. La estadía en este hotel fue perfecto especialmente por el Sr. Rolando y sus atenciones.
Leisure Friends
8/10
Excellent
07 Feb 2024
Veronica
Property wasn't as it's on Expedia publication pictures, property was not well maintained. Staff was friendly but I only see them when my husband and I arrived. Location was kind of far from the center and we didn't feel safe while walking at night due to poor street lightning. I found out better and cheaper places when we explore the town. I will not stayed here again.
Leisure Family
10/10
Exceptional
17 Dec 2023
Marta
Staff very friendly and helpful!. Close to the town and Lagoon! Lots of choices for restaurants and shops. Tours are very affordable.
Leisure Family_with_children
10/10
Exceptional
15 Aug 2023
Dave
The staff, ronaldo?, was great. I was concerned about parking as we had a vehicle packed to the brim and didn't want to fully unload it. He allowed me to park in his spot inside and kept things safe for me. He was attentive to my concerns and was going to allow me to go to another hotel without any cancellation issues even!
Leisure Family
8/10
Excellent
24 Apr 2023
Corny
The staff was very helpful and friendly the rooms were ok the shower head was clogged very little water coming out of the shower head
Leisure Friends
10/10
Exceptional
24 Feb 2023
Branda
The entire property is beautiful. Very airy and clean. Bright colors. Very safe. The ac worked well. Comfortable beds. Hot water. A little store next door. The owner so helpful and friendly. 10 out if 10.
Leisure Friends
10/10
Exceptional
29 Jan 2023
Paul
I love this place. Rolando the owner is terrific. I will be returning.
Leisure Friends
8/10
Excellent
21 Dec 2022
Saeid
This hotel is located at the good location and the beaches are very beautiful
Leisure Friends
6/10
Pleasant
21 Dec 2022
Kouroush
Pretty below average place. But nice people
Leisure Friends
10/10
Exceptional
19 Dec 2022
George
Nice place. Good value.
Leisure Friends
10/10
Exceptional
25 Nov 2022
Alfredo
Nice Staff
Business Self
10/10
Exceptional
14 Nov 2022
Aneta

Nice place and owner

Very nice place, clean, with a fridge. rather simple, but all you need is there and quite close to the lake.
Friends_and_family Friends
10/10
Exceptional
29 Apr 2022
Eddie
Very nice property, very walkable and close to Bacalar main square
Business_and_leisure Family
10/10
Exceptional
10 Feb 2022
Terri
Location, service, cleanliness, price, devices por cooking.

There was not anything we did not like.
Leisure Family
8/10
Excellent
09 Feb 2020
Verified traveler
Hospitality and clean. No parking lot, ...........
Leisure Family
8/10
Excellent
04 Aug 2026
MARIA DEL CARMEN
En las 3 habitaciones 2 no funciono algo o la TV o el refrigerador. En general es buen lugar para descansar y bañarse
8/10
Excellent
26 Jul 2026
CUTBERTO CORTES
Requieren de más personal que atienda el hotel. Ya que 1 sólo es insuficiente para cubrir todos los aspectos de un hotel y aún así tuvimos muy buena atención. El baño es lo que requería de más atención: jabón para manos y baño. Tapete para evitar mojar el resto de la habitación.
6/10
Pleasant
28 May 2026
Martha
El baño estaba sucio, con fuerte olor a orina, como si no tallaran la taza en al menos una semana. Nunca funcionó el internet. Se sentian los resortes del colchón. Toda la noche hubo ruido como de un generador, y también se oia un timbre, primero pensé que era la puerta pero era bastante seguido, tal vez era la alarma de la lavadora. No dormimos bien. No lo recomiendo
Lo único bueno fue la atención de la recepcionista y que el aire acondicionado si funciona. Es de OYO
Family
8/10
Excellent
27 Dec 2025
Maria
Excelente lugar para hospedarte, muy cerca de la laguna
Leisure Family_with_children
10/10
Exceptional
30 Oct 2023
Ana
La atención fue muy buena, nos apoyaron con el paseo en lancha a la Laguna, también con muy buenas recomendaciones de restaurantes. El Sr. Rolando es muy amable y con mucha disponibilidad. La propiedad es pintoresca y las habitaciones muy amplias y cómodas.
Leisure Partner
10/10
Exceptional
11 Aug 2023
Laura
Todo muy bien , limpia comoda, las habitaciones
4/10
Poor
21 Jul 2023
LILIANA
No servía la TV, no se veía bien ni se escuchaba, el trato de la señora terrible, con mala cara, el señor amable y al otro dia mando a componer la TV (el cable) para que pudiéramos verla, tal y como dice en Expedia que tienen TV con cable. Pero no me gusto nada las instalaciones para el precio. Por el mismo precio hay muchos lugares mejores y hasta con alberca.
Leisure Partner
8/10
Excellent
17 Apr 2023
IRMA GABRIELA

Buen Hotel, pero no tiene estacionamiento propio,

Cuando tomamos habitación, el cuarto no olía bien, no creo que hayan desinfectado la habitación, el estado del baño de la regadera no son muy buenos, la regadera estaba muy tapada, La pintura de las bases de las camas está muy deteriorada, y aparenta tener una falta de mantenimiento. La recepción y la entrada estaban sucios
Friends_and_family Family
10/10
Exceptional
14 Apr 2023
Pedro
Que se encuentra cerca de la laguna
Leisure Family
10/10
Exceptional
02 Mar 2023
patrick
Parfait rapport prix qualité excellent
Leisure Partner
10/10
Exceptional
28 Feb 2023
Javier
Buen sitio, personal amable y familiar, todo muy correcto. El sitio es un poco viejo pero vale perfectamente
Partner
10/10
Exceptional
16 Feb 2023
Boyoung
Good budget friendly hotel
Leisure Partner
10/10
Exceptional
07 Feb 2023
Noé Rodrigue

Qualitatif et humain

Un couple privé qui donne du coeur à louer leurs quelques chambres de plein pied à 5 minutes du centre de Bacalar. Simple et propre, très accueuillant, sécurisé (aucune fenêtre vers l'extérieur de la propriété et cadenas apres 22h). Le meilleur arret de notre séjour au Mexique, malgré une météo orageuse. Le lit pourrait etre un peu plus long (comme pour tous les autres hotels visité) mais nous sommes globalement très satisfait et plus satisfait que les 5 autres hotels (professionel).
Merci beaucoup pour votre acceuil!
Partner
4/10
Poor
26 Jan 2023
LEONARDO

Malo

La recepción fue fría y de mala gana, después cambio, la habitación huele a humedad, y no tiene regadera solo un tubo por el que sale un chorro de agua, no regreso a este hotel ni aunque sea gratis
Partner
8/10
Excellent
20 Oct 2022
Oswaldo
Lugar muy limpio y cama muy cómoda.
Falta mejorar la presión de la regadera.
Leisure Partner
8/10
Excellent
15 Oct 2022
Lucas

Super.

Hôtel très très bien situé.
Gérant très sympathique et accueillant.

Y a du wifi, un frigo et de la Clim dans les chambre.

Je recommande sans problème.
Partner
8/10
Excellent
07 Sep 2022
Diana Dávila
La dueña atiende bien.
Leisure Family
10/10
Exceptional
08 Aug 2022
Jose Ruben

Excelente lugar para ir a relajarse.

Muy limpio y tranquilo lugar. Muy recomendable.
Friends_and_family Family
10/10
Exceptional
25 Jul 2022
Rafael
Muy agradable y la atencion de Rolando es especial, te da tips para todo lo que quieras hacer
Leisure Partner
10/10
Exceptional
18 Apr 2022
Ana Silvia

ampliamente recomendable

la estancia estuvo excelente, pensamos en regresar algun día pues es muy cómodo, sencillo y limpio y la atencion es muy buena. ampliamente recomendable
Friends_and_family Family
10/10
Exceptional
14 Mar 2022
ROSALBA
LA LIMPIEZA DE TODA LA HABITACION LA SEÑORA QUE NOS ATENDIO FUE AMABLE
Leisure Partner
10/10
Exceptional
15 Jan 2022
María
Excelente, llegamos muy tarde y nos recibieron muy bien, la salida rapidísima, el cuarto amplio y limpio
Leisure Family
6/10
Pleasant
30 Nov 2021
Thomas

Nyere hotel men føles slidt

Hotellet ser fint ud fra gaden, og receptionen er blank og fin. Desværre levede vores værelse ikke helt op til førstehåndsindtrykket. Måske fik vi det mest slidte værelse. Jeg synes billederne er lidt optimistiske. Ejeren er hjælpsom, men taler kun spansk, så al kommunikation foregår med oversætter maskine. Hotellet ligger tæt på \"havnefronten\" hvor det meste foregår i Bacalar, der er kun en kort gåtur.
Partner
10/10
Exceptional
22 Nov 2021
Alba

Parte de un muy buen recuerdo de Bacalar

La habitación estaba muy limpia, bien decorada y la cama super cómoda.
También valoramos muy positivamente iniciativas responsables como el uso de placas solares.

Finalmente, me gustaría resaltar el trato del hombre de recepción (no me acuerdo de su nombre pero tuvimos una larga y interesante charla) que es un sol y nos recomendó una salida en barca a la laguna que resultó ser estupenda!!

Muchas gracias y hasta la próxima!!
Partner
8/10
Excellent
21 Nov 2021
Jürgen

Alles Ok

Ist eher eine Pension als ein Hotel. Aber ansonsten guter Standard.
Partner
8/10
Excellent
13 Jul 2021
AMADEU SOARES DA

Satisfeito.

O senhor Rolando e incrível, o hotel atende todo o necessário, a limpeza é ok. A localização é ótima e a Laguna de Bacalar é incrivelmente linda.
Friends_and_family Family
8/10
Excellent
10 Apr 2021
Robert

Eine gute Unterkunft für kleines Geld

Von außen nicht ersichtlich, verbirgt sich eine Ruhezone. Durch die Lobby in den Hof der zum verweilen einlädt. Unser Zimmer bot ausreichend Platz. Wlan funktionierte störungsfrei. Kühlschrank,TV, Klimaanlage und Kochnische vorhanden. Die betreibende Familie war sehr freundlich, beim Check In gabs eine Karte wo man uns das wichtigste Markierte. Sehr Hilfreich war der Tipp nicht bei Los Rapitos zu halten sondern ein wenig weiter zu fahren zu Bonanza. Dort gabs Kajak ausleihen um die Hälfte günstiger und es ist auch ruhiger.
Partner
10/10
Exceptional
05 Feb 2021
Luis ignacio
Excelente servicio y habitación limpia.
Partner
8/10
Excellent
01 Feb 2021
Verified traveler

big, quiet, and clean

Not a huge vibe to the hotel, but perfect location, super quiet, very clean, huge bed and lots of space, excellent stay.
Self
10/10
Exceptional
25 Dec 2020
Rogério

Boa localização, bom preço e ótimo atendimento.

Ótimo atendimento, o Rolando é uma pessoa muito simpática e atenciosa, nos ajudou em tudo que precisamos.
Partner
6/10
Pleasant
20 Dec 2020
martin

mhhh

Well, it was very friendly but still not a room for a family as the walls are wet and an uncomfortable smell there.
Friends_and_family Family
10/10
Exceptional
17 Nov 2020
Erika Ivonne
Buena atencion
Partner
4/10
Poor
14 Mar 2020
Anabel
Parece una casa de huéspedes. Es complicado llegar al establecimiento, muy alejado de todo. La señal de wifi no llega bien . El número de contacto que aparece en la página no funciona . Actualicen sus datos
Friends_and_family Friends

Location & surroundings

Oyo Hotel Casa Ariana
Calle 10 Entre 3 Y 5 57 Magisterial, Bacalar, Mexico

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Oyo Hotel Casa Ariana

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