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Blue Palm Bacalar
Chetumal · Mexico
Avenida 5 Entre Calles 28 Y 30, 960View location
10.0/10Excellent93 Reviews
Cleanliness10.0/10 10.0
Service10.0/10 10.0
Comfort10.0/10 10.0
Condition10.0/10 10.0
Amenities10.0/10 10.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Blue Palm Bacalar
**Hotel Blue Palm Bacalar** is an adults-only boutique hotel, ideal for those looking to enjoy Bacalar in a peaceful, comfortable, and relaxed atmosphere.
Located just a few minutes from the **Laguna de los Siete Colores**, the hotel is an excellent choice for couples, romantic getaways, honeymoons, and travelers who want to unwind and discover the natural beauty of Bacalar.
During their stay, our guests can enjoy a beautiful pool, spaces designed for relaxation, and an atmosphere perfect for unwinding. In addition, we offer **breakfast and bicycles included**, ideal for starting the day and exploring the surrounding area.
Our team is available to provide recommendations on the best places to visit, enjoy the lagoon, go swimming, explore Bacalar, and have a memorable experience in the destination.
Show less
At **Hotel Blue Palm Bacalar**, we take care of every detail so our guests can enjoy a comfortable, peaceful, and pleasant stay, combining the comfort of a boutique hotel with the laid-back essence of Bacalar.
**Relax, explore, and enjoy Bacalar at your own pace. **
With a stay at Blue Palm Bacalar, you'll be centrally located in Bacalar, within a 5-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. This hotel is 0.3 mi (0.5 km) from Fort of San Felipe and 0.4 mi (0.6 km) from Zócalo.
Make yourself at home in one of the 8 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Limited parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Spa
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:30 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No elevators
Minimum guest age is 15
Caters to adults only
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests under 15 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- Property Registration Number 001-025-000541/2026
-
Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Lake Bacalar
0.3 km / 0.2 mi
Laguna Bacalar Ecological Park
0.4 km / 0.2 mi
Fort of San Felipe
0.5 km / 0.3 mi
Zócalo
0.6 km / 0.4 mi
Ecopark Bacalar
0.7 km / 0.4 mi
Municipal Spa of Bacalar
1.3 km / 0.8 mi
Cenote Negro
1.9 km / 1.2 mi
Polytechnic University of Bacalar
3.4 km / 2.1 mi
Cenote Esmeralda
3.8 km / 2.3 mi
Cenote Cocalitos
4.7 km / 2.9 mi
Cenote Azul
5.9 km / 3.7 mi
Laguna Milagros
27.9 km / 17.3 mi
Palacio Municipal De Othon P. Blanco
38.6 km / 24 mi
Chetumal Ferry Terminal
39.3 km / 24.4 mi
Explanada de la Bandera
39.3 km / 24.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 6
- Year of most recent renovation: 4
- Total number of rooms: 5
- Number of floors (main building): 2
- Twin rooms: 1
- Double rooms: 4
- Suites: 5
- hotel
- MasterCard
- Visa
- Key Collection
- 24-hour reception
Show 26 more facilities & services
- Check-in hour
- Check-out hour
- Wi-fi
- Room serviceExtra charge
- Hotel safe
- Garden
- Terrace
- Concierge
- Bikes available: 8
- Towels and bed linen
- BarExtra charge
- Restaurant: 1
- Non-smoking area
- Air conditioning in Restaurant: 2
- Printer
- Outdoor freshwater pool: 1
- Sun loungers
- MassageExtra charge
- Breakfast
- Continental breakfast
- À la carte lunchExtra charge
- À la carte dinnerExtra charge
- Only Adults
- LGTBIQ friendly
- Non-smoking establishment
- SailingExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN WITH TERRACETWIN • WITH TERRACE • 1 BedroomTWN.TR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBlue Palm Bacalar
TWIN WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.TR
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH TERRACEDOUBLE • WITH TERRACE • 1 BedroomDBL.TR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBlue Palm Bacalar
DOUBLE WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.TR
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH BALCONYDOUBLE • WITH BALCONY • 1 Bedroom • 25 m²DBL.BL
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBlue Palm Bacalar
DOUBLE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BL
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Blue Palm Bacalar
50
reviews shown
Jeanette
Facility is such an breath of fresh air it’s beautiful and welcoming. Rooms are immaculate perfect size. Water pressure and warmth to perfection and use of pool was amazing. Breakfast was just the right portion and delicious just to start the day. Location was perfect not on the lake but 4-5 blocks from the main plaza. I will highly recommended it to my family and friends back home.
Susan
Beautiful property. Gorgeous pool area that feels like a little tropical oasis. Quiet and peaceful. Lovely, helpful staff. The breakfast was delicious. Overall, a delightful stay!
Timothy
Pool is beautiful and grounds are landscaped perfectly with such a variety of beautiful flowers and plants. You choose the included breakfast from a menu in the attached restaurant. Each room has a nice porch with a hammock and comfortable chairs, and the chaise lounges around the pool have nice pads on them also. Nicely furnished rooms with custom built-ins.
Kirsten
What a great little hotel!! Everything was clean and thoughtful. The pool and grounds were beautiful and the staff was so kind and friendly. The restaurant that was attached had amazing food as well. We would definitely come back and stay here.
Sandra
The the staff at the blue palm or exceptional. The food was amazing. It felt like a home away from home. The beauty of the property was calming. We will definitely be back next year.
Darlene
Great service. Only 8 rooms and staff were continuously cleaning and maintaining the property. Great room, beautiful pool with foliage between chairs that make you feel like no one else is around. You are about 2 blocks from the beach and 4 blocks from the plaza. Generous daily breakfast was included. I would definitely stay again.
Christopher
Room awas spotless
Mike
Excellent stay in Bacalar. The rooms are spacious and spotless, the pool is great, and the staff were incredibly helpful. The front desk gave us great recommendations for activities. Having bicycles available was super convenient. The location is perfect, right near everything. We nearly booked a much more expensive hotel outside of town and are so glad we didn’t. Staying here was far more convenient and enjoyable. Will be back for sure.
Leon
It was excellent experience. I will recommend to all of my family and friends. I will come back and I will stay here again.
kristi
We have stayed here once before. Its a nice small hotel with a restaurant. Rooms are big & comfortable. Dinner was nice, Breakfast is fabulous as usual. Parking is scarce, and the price of the stay has risen. We hope to return.
Larry
Great staff, very knowledgeable and helpful
LILLIE
Can't be beat!
From the start, we had a very easy and informative check in process. We were shown to our well appointed, clean room which is situated around a gorgeous pool/courtyard area. The breakfast included is absolutely amazing! We also enjoyed a drink made with care at the bar on site. Location, grounds, and service were top notch! I would happily return!
Skyler
My wife and I stayed here for 4 nights for our first time visiting Bacalar and the place was wonderful. The owners are amazing and helpful as well as the staff. Everything they do here is so thoughtful. The food at the on site restaurant Mistura is amazing a d they have some many options. The included breakfast is also top notch and we tried something new everyday. They also have free bikes so it made getting around to everything so easy. Centro is just a short 5 minute bike away. We really loved the location and pool. The room was also spacious and clean. We will definitely be back!
John
I’m a US citizen with a Mexican Permanente Status and while here in Quintana Roo I take side trips frequently to Bacalar and we had the most accommodating staff at the Blue Palm. I would highly recommend this resort and this is one I’ll stay at again. The absolute best breakfast in any resort in Bacalar. Sincerely JN lives in Akumal
Kelli
The room was large and very comfortable. The staff are incredibly helpful and kind. The food at the restaurant was very good although they were closed a couple of the days/times we wanted to eat. In a safe area and walking distance to everything you could need. I would definitely stay again.
Karina
Lovely place.
Lorraine
We had a wonderful stay. The room was comfortable and clean. We appreciated receiving lots of good information when checking in about activities, restaurants, etc. Pool was lovely to cool off in and breakfast was really good with variety. Would definitely return.
Mary
This is an amazing boutique hotel that surprised us both when we arrived mid day. It is beautiful and although at first we thought the area was \"iffy\" that turned out to be absolutely wrong. Very safe, easy to walk to many dining areas and the main town square. The pool, hammocks, deck beds are all amazing. The landscaping on the hotel grounds is fantastic! The staff are wonderful. The girl at the front desk organized a massage company to come to the hotel. She also arranged a boat tour of the Bacalar Lagoon. I would love to stay here again!
Dianne
We LOVED Blue Palm! It’s gorgeous and very personal. Also it’s well appointed and the staff are extremely helpful & knowledgeable.
William
Muy bien 10
Dawn
An amazing piece of paradise!
We had an amazing stay at the Blue Palm Bacalar! The grounds are stunning, with landscaping worthy of a botanical garden. The restaurant food is simply amazing. So delicious and beautifully served. The owners and all staff are friendly and very helpful. Our room was clean and very comfortable. I can’t recommend this hotel highly enough.
kristi
Loved it! Wonderful small boutique hotel. Quiet, nice rooms, beds A/C, Large bathroom with hot shower. Restaurant on site. The breakfast that comes with the room is spectacular!! We will stay here again. TY!!
Susan
A gem of a hotel - Home away from Home.
My husband and I had the most amazing stay. The room was large, the bed extremely comfortable, and the morning included breakfast was fantastic. The pool is good for a dip and for relaxing in the hammocks after a long day at the lagoons. The hotel staff at the reception, the restaurant and housekeeping were extremely friendly and helpful. The hotel setting is very tropical and holiday like.The owners (Sam and Juan - originally from Atlanta, Georgia) are there pretty much 24x7 ensuring your stay is nothing less than perfect. A big thank you to everyone at the hotel for making our stay heavenly.
Rebecca
Would recommend staying here
Gaston
The hotel is nice and clean. very friendly staff. very near to the center where restaurants are and close to the lagoon as well.
Ze
Nice hotel!
William
Great place. Beautiful landscaping. Excellent food at the restaurant.
veronica
Excelente trato, bonito y comodo hotel
Brenda
The staff was the highlight of our stay at this hotel. Everyone was super helpful and friendly. If you stay here you have to try the food at the hotel’s restaurant, everything was delicious!! But I personally recommend the Ceviche. Breakfast is included and although the options you have are limited everything is tasty. They have bikes that you can use for free. The town is very safe. We had a wonderful time here. The Hotel is perfectly located. Can’t wait to go back and stay more than just two days.
Mary
We spent a relaxing weekend at this property. The rooms were spacious and clean as well as the pool was relaxing and refreshing. The included breakfast was delicious with several options to choose from on the menu. We especially loved how close everything was including many restaurants and the Eco Park that we could just walk to instead of going in the car. The owners and staff were super friendly and helpful from the time we arrived until the time we left. We will definitely be returning.
Minkyung
Good location, friendly, good breakfast, clean
Timothy
We can thoroughly recommend the Blue Palm Hotel to anyone looking for an oasis of relaxation, good food, helpful recommendations, a beautiful pool, hammocks, free bike rental and a beautiful environment. The owners are very congenial and full of great suggestions for how to make the most of your time.
Patrick
Small 8 rooms perfect calm resort!
Awesome breakfast included, restaurant is amazing if your want to have dinner on site (prices are good!)
Not to mention, we had the best service ever!
The owners are exceptional, we will come back for sure!
Thank you,
Patrick and Vanessa
Awesome breakfast included, restaurant is amazing if your want to have dinner on site (prices are good!)
Not to mention, we had the best service ever!
The owners are exceptional, we will come back for sure!
Thank you,
Patrick and Vanessa
Tyler
What an absolute pleasure to stay here! The most amazingly helpful and pleasant staff, great location close to water, restaurants, bars but still quiet, on site restaurant is excellent, pool and facilities are top notch. I literally can’t think of a way to recommend this place more!
Chris
Amazing hotel
Beautiful boutique hotel. The most lovely and helpful staff who cannot do enough for you (had coffee delivered to my room at 4am when they found out I was having to work UK time zone).
Great location, great breakfast - just stay here!
Great location, great breakfast - just stay here!
David
Excellent stay in clean room with a lovely pool. Staff went above. And beyond and the Breakfast was first class.
Karina
What a stay! We enjoyed every second on the location, we typically don't stay in our hotel/resort much of our vacation time but this place feels so welcoming we enjoyed every second and spent more time than usual on site. The hammocks, in the gorgeous infinity pool was simply breathtaking, and so relaxful, the rooms are clean and have such a exquisite touch to them, making every room a private experience, however the absolute best was the service of the caring staff on site, genuinely you felt cared for, they offered help with smiles, and truly guided you to the best experience possible. Breakfast was served, so deliciously with service and a smile, we received an anniversary cake that was simply tasteful and the breakfast options that are included with the stay are yummy!!! We enjoyed knowing that staff is cared for and that they enjoy what they do, truly it shows. I'm eager to return and share this charming-location with all my family and friends. Its walking distance to the centro, and lagoon. We vacation quite a bit, but by far this place left us jaw dropped! We loved our stay. Thank You Blue Palm staff, Karina y Miguel
Edwina
We had the most amazing stay at the Blue Palm and the hotel owner could not have been more helpful - he really made our stay!
Sandra
This hotel is fantastic! It’s central, has parking, beautiful pool, gorgeous rooms - so much care and attention has been put into this, and breakfast was the best so far. But, what makes this hotel really stand out is the service. The lady on reception was able to answer every question we had, and on arrival explained all the potential tours, restaurant recommendations, provided a map and gave us all the information we needed (in perfect English) - sadly we only had a day here. The owner ‘hosts’ breakfast welcoming and chatting to all guests, which is a really nice touch. He recommended a whole day of activities , which we followed, and it was fabulous. Very, very highly recommended. This is a must stay hotel.
Mackenzie
I enjoyed my birthday at the hotel. The staff suprised me with a birthday cake! Amazing owner who is very helpful, great staff to help you book activities, a true oasis in Bacalar.
Miguel Ángel
El personal muy amable todo el tiempo, comida riquísima, y la habitación muy limpia, nos ayudaron a reservar actividades e incluso con taxis
Mayra
Excelente atencion y servicio por todo el personal. El dueño está muy pendiente de que todo funcione a la perfección, la atención es calida y te dan ganas de volver!
Ismael
El personal muy atento y amable, los desayunos muy ricos y abundantes ahh y las recomendaciones de Juan muy acertadas, sin duda volveremos!!!
Ivan
Muy bien ubicado, muy bonito y personal muy amable el desayuno incluido muy rico y completo. Las cenas en el restaurante muy ricas y porciones generosas.
Me gustó que te prestan bicicletas aunque también es fácil llegar caminando a el centro, el balneario ejidal y el parque eco turístico. También varios restaurantes y tiendas cerca.
Me gustó que te prestan bicicletas aunque también es fácil llegar caminando a el centro, el balneario ejidal y el parque eco turístico. También varios restaurantes y tiendas cerca.
GERARD
Très bel établissement moderne, jolie piscine en « serpentin « . Bon restaurznt
Stephanie
Ein kleine, wundervoll gestaltete Anlage! Die Zimmer waren groß, sauber und mit allem ausgestattet was man benötigt. Das Personal war sehr freundlich und zuvorkommend. Auch das Frühstück war lecker und reichlich. Wir haben uns rundum wohlgefühlt und können das Hotel nur weiterempfehlen! Auch ein Besuch abends im Restaurant lohnt sich!
Luis
Tuvimos una experiencia excelente en Blue Palm Bacalar. Desde que llegamos, todo superó nuestras expectativas.
La comida, específicamente el desayuno, delicioso, abundante y variado.
Las instalaciones están impecables, muy bien cuidadas y diseñadas con un estilo que combina perfectamente con el entorno de Bacalar. Se siente un ambiente tranquilo, exclusivo y muy agradable para descansar.
Las habitaciones son cómodas, limpias y con todos los detalles necesarios para una estadía relajada. Se nota el cuidado y la atención en cada espacio.
Pero sin duda, lo que hizo la diferencia fue la hospitalidad del dueño. Su atención cercana, amable y genuina elevó toda la experiencia. Se siente cuando alguien realmente se preocupa por que sus huéspedes la pasen bien.
Definitivamente un lugar al que volveríamos sin dudarlo.
La comida, específicamente el desayuno, delicioso, abundante y variado.
Las instalaciones están impecables, muy bien cuidadas y diseñadas con un estilo que combina perfectamente con el entorno de Bacalar. Se siente un ambiente tranquilo, exclusivo y muy agradable para descansar.
Las habitaciones son cómodas, limpias y con todos los detalles necesarios para una estadía relajada. Se nota el cuidado y la atención en cada espacio.
Pero sin duda, lo que hizo la diferencia fue la hospitalidad del dueño. Su atención cercana, amable y genuina elevó toda la experiencia. Se siente cuando alguien realmente se preocupa por que sus huéspedes la pasen bien.
Definitivamente un lugar al que volveríamos sin dudarlo.
Ira-Beate
Sympathische kleine Anlage mit 8 Zimmern. Sehr schöne Zimmer, sehr gepflegte und liebevoll angelegte Poolanlage, guter Reinigungsservice, leckeres Frühstück (wenn man Eier mag), Lage nur 3 Blocks vom Hauptplatz, Fahrräder kann man kostenlos leihen, freundliche Angestellte, 1 Flasche Wasser kostenlos pro Tag auf dem Zimmer.
Leider keine Möglichkeit, Handtücher und Badesachen zu trocknen.
Leider keine Möglichkeit, Handtücher und Badesachen zu trocknen.
sophie
Beau petit hôtel intimiste (que 8 chambres). La chambre est spacieuse et agréable (il y a juste la température de l'eau de la douche qui est vraiment très difficile à régler). La jolie piscine est entourée de végétation impeccablement entretenue. Par contre, nous avons trouvé que l'attitude du personnel à l'accueil pourrait être améliorée. Nous n'avons pas eu toutes les informations de base et cela manquait un peu de sourire... Aussi, bien que le taux de change pesos/euros n'ait pas changé entre le moment de notre réservation et le jour de notre arrivée à l'hôtel, le prix que nous avons payé était supérieur de 30 euros... le prix mentionné en euros sur hotel.com est faux donc attention ne pas s'y fier (manque d'honnêteté regretable de la part du site).
C.bonnissol
Tout était parfait, calme pas d'enfants, intime
Location & surroundings
Blue Palm Bacalar
Avenida 5 Entre Calles 28 Y 30, 960, Bacalar, Mexico
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Blue Palm Bacalar
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