Marlon

Mexico , Chetumal
CHETUMAL, Av. Juarez 87
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100 reviews shown

8/10

Excellent

21 Jun 2026

Nicolas

It's okay. Well located.

10/10

Exceptional

21 Jun 2026

Bruce

very good hotel, location is great especially withe the Lower Marsh street 3 min away from it, where you can find amazing caffes and lots of diverse foods.

Family_with_children

10/10

Exceptional

21 Jun 2026

Darren

All staff were really helpful

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Philip

Great value in Central London! Modern and clean facility.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Stacey

Very nice hotel and friendly staff

Partner

6/10

Pleasant

18 Jun 2026

matthew

The WiFi signal kept dropping and took forever to connect.

Partner

6/10

Pleasant

18 Jun 2026

Alyson

I was arriving early in the morning and so my check-in time is 3 PM. I was very disappointed to hear that I had to pay FD fee to get into my room before check-in time even though the room was ready and available. Left a really bad taste in my mouth. I will not recommend this hotel for that reason

Family

8/10

Excellent

17 Jun 2026

Andrew

Good location and comfortable.

Family_with_children

10/10

Exceptional

17 Jun 2026

Christy

Perfect location with an amazing view. Close to everything. We used the bus and walked and never felt unsafe. Beds were comfortable and the rooms are large.

Family

10/10

Exceptional

15 Jun 2026

Dawne

Paul at the front desk checked us in and he was very kind in getting us in a room after our long journey to London!

We also had an issue where I plugged an iron in to the wrong outlet and it killed the electric in the room. They use WhatsApp as a method of communication. Within minutes of me texting...someone was at our door and reset the power.

Friends

10/10

Exceptional

15 Jun 2026

Khloe

This was an awesome hotel!

Friends

10/10

Exceptional

15 Jun 2026

Michael

Only stayed for 1 night and all requirements were available. Had been to the theatre earlier and when checked in found that we had a kitchen and cutlery as well as a dishwasher, so also able to cook for ourselves with close by amenities too purchase any requirements

10/10

Exceptional

15 Jun 2026

Laura

Room very clean, staff very friendly and helpful.

Missing: Despite free washing machines, no drying racks. Nowhere to put luggage in room - need folding luggage holder. Two people cannot eat together in room. One could sit at desk, but other one is stuck on armchair or bed.

Family

10/10

Exceptional

12 Jun 2026

Stuart

Lovely clean room.

Partner

10/10

Exceptional

11 Jun 2026

Katie

We had a corner room and it was very specious, compatible to US hotels. It was nice to have a mini kitchen to keep and reheat food. Walking distance to metro. ,

Family_with_children

10/10

Exceptional

11 Jun 2026

Parvathy

Good location. Clean and spacious room.

Family_with_children

10/10

Exceptional

10 Jun 2026

Cynthia

Enjoyed our stay. Good location. Staff is fabulous.

Family_with_children

8/10

Excellent

08 Jun 2026

Kimberly

We had a good stay. Very convenient to the tube station and in the middle of everything. Very polite and helpful staff. Room was a little small for three girls with our huge suitcases, but that’s to be expected of a hotel in a major city. Good stay and fair price.

Family

10/10

Exceptional

08 Jun 2026

Ewald

You cannot go wrong staying here!! Excellent location. The staff is amazing and the rooms are beautiful. ⭐⭐⭐⭐⭐

Partner

10/10

Exceptional

08 Jun 2026

Daniela

This hotel is wonderfully located and clean, with very friendly and welcoming staff.

The restaurant ran low on food twice during my stay, once for breakfast and once for dinner, so this is an area for improvement. However, you are in close walking distance to fantastic dining experiences including Sista Barista for breakfast, Cotto for dinner and you are also minutes from Lower Marsh Street. I will definitely stay here again.

Self

10/10

Exceptional

07 Jun 2026

Waverly

Great location for visiting London! Very walkable to Westminster and close to the London Eye. Several pubs, restaurants, and shops nearby. Surprisingly quiet on the upper floors despite being right next to the train tracks.

Check in/out was incredibly quick and easy using the electronic kiosk and the staff was friendly and helpful. Rooms were clean with central AC and it was nice to have double beds and a fold out chair to accommodate separate beds for 3 people. Kitchenette was a great plus!

Space was a little small but understandable given the area. Bathroom was clean, but the shower didn’t have a door and it was easy for water to overflow and spill on the floor. Overall, it was an excellent stay and worth it for the money spent.

10/10

Exceptional

07 Jun 2026

Mark

Nice clean hotel in a very convenient location. There are 2-3 supermarkets within metres; nice cafe; post office, chicken and sandwich shops closeby; eat street 50m away. Staff are extremely friendly and helpful. There is a guest laundry in the basement which was a godsend after being 5 weeks abroad. Tube station not far away. The only downside was the gym is extremely small with little equipment. Cleaning is done every second day, if you require daily there is a charge.

Partner

8/10

Excellent

06 Jun 2026

Danielle

Excellent location with large comfortable room. One minute from the nearest tube station, 5 minute walk to Big Ben, and Sainsburys and Pret right next door made for a very easy trip. Staff were super friendly and helpful as well. Very reasonable rate for late checkout which was amazing before an evening long haul flight.

Partner

10/10

Exceptional

05 Jun 2026

Brittany

Excellent location -easy walk to central London and to train station.
Paul was the concierge- he was fantastic! Have great service and recommendations, helped us with our room. He was all around wonderful.
Room was very large, clean, and comfortable,

Partner

10/10

Exceptional

04 Jun 2026

Malay

Amazing place. Great location

Family_with_children

8/10

Excellent

03 Jun 2026

Tina

The room was large and the bed was comfortable. We had what the staff called a cooler in the roof, however it did not keep anything cool.

Partner

10/10

Exceptional

02 Jun 2026

Hayley

Staff were professional and helpful. Rooms were clean.

10/10

Exceptional

01 Jun 2026

Kwang Yong

I had a wonderful stay and would like to extend my sincere appreciation to Ms. Vibha for her exceptional hospitality. From the moment I arrived, she was warm, friendly, and genuinely attentive to my needs. Her dedication to providing outstanding guest service was evident throughout my stay.

To my delight, Ms. Vibha generously upgraded my room to a beautiful suite with a kitchen, which significantly enhanced my comfort and overall experience. Her thoughtful gesture, combined with her professionalism and kindness, made me feel truly valued as a guest.

Exceptional service like hers is what sets a great hotel apart. Thank you, Ms. Vibha, for making my stay so memorable. I look forward to returning and would highly recommend this hotel to anyone seeking excellent service and genuine hospitality.

Family

10/10

Exceptional

01 Jun 2026

Cheung Lung

The gentleman at the reception desk with a French accent helped us a lot with the check-in process, since we had 10 family members, over 10 big to small luggage, and 3 room reservations over 2 days. He is friendly and professional in sharing all the information we need. The only disappointment was that the hotel management closed the B1 public meeting room after 8 p.m., so I had to sit at the lobby table for 2 hours to meet my team in California. Two Merlin Waterloo staff members that night were not that friendly and helpful during that critical time.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Betty

The staff was very responsive and helpful.

Family

10/10

Exceptional

30 May 2026

Colin

Great!

10/10

Exceptional

29 May 2026

David L

We had a room with a kitchen which made breakfast quick on our way to touring. It is clean, staff clean every second day, extremely central, buses, tube and train get you everywhere. Staff were helpful. This was our second stay.

8/10

Excellent

28 May 2026

Natalie

Great room and amenities, pleasantly surprised to have a kitchenette in the room also

Friends

10/10

Exceptional

27 May 2026

MARIA ELENA

Muy buen hotel, está cerca de muchas atracciones como el London eye, el cual se ve desde ciertas partes del hotel, cerca de la estación de tren y de las salidas de camiones. Me gustó mucho

Friends_and_family Family

10/10

Exceptional

27 May 2026

Nishant

Overall very good

10/10

Exceptional

27 May 2026

Boris

Perfect location, attentive and polite staff, perfect amenities including kitchenette!

Friends_and_family Family

10/10

Exceptional

25 May 2026

William

Excellent 7 night stay at this hotel. Rooms were clean, comfortable and quiet. The amenities, including a self laundry were just what we needed. The location, across the street from the nearest Tube station was ideal, as well as its overal lproximity to major attractions in London. Overall an excellent place to spend your days and nights in London. We will return.

Family

8/10

Excellent

25 May 2026

Dijana

Great location. Did nit like the check in process. Big screen facing person behind you giving them your details and room. Data privacy - zero consideration

Self

6/10

Pleasant

24 May 2026

Donna

This property was just okay. The rooms are just basic. The location itself was in good proximity to Big Ben, Westminster Abby and the London Eye to be sure. However, the hotel views are of the train tracks right behind you and if you open your window for fresh air it can be quite noisy. For me, when I arrived my toilet seat was something I had to reattach myself. The shower does allow water to go out in to the bathroom. The bed was not comfortable. It was like sleeping on a box spring mattress. They change linens every four days. There is no clock, no phone and no bottled water in the rooms. They encourage you to bring your own water bottle to the hotel to get filtered water from the floor where the gym is. So if you don't travel with a water bottle there is no container you can go get water with. I can't speak to the breakfast because we didn't try it. The lobby is fairly modern. You do self check-in and self check-out. You have limited contact with staff. For me, the hotel was just okay. It was almost $5000.00 CDN for two rooms for 6 days, so for me, I think for the price there are other hotels that would be better in the area.

Family

10/10

Exceptional

24 May 2026

Brian

This was my third time at Marlin. First it is in a great location and rooms are priced reasonably. Rooms are clean and well maintained. Having a kitchenette is really useful. Overall great hotel and i will be sure to come back in the future.

Self

8/10

Excellent

21 May 2026

Lee

The room was designed well for the size. Plenty of space for 2 people. The AC is scheduled to turn off in the middle of the night. It woke me yp all 5 nights tongue it back on. The location is great

Partner

10/10

Exceptional

19 May 2026

Cheryl

Luggage storage on arrival was so convenient! All of the Marlin Waterloo staff that we had the pleasure of meeting were helpful and friendly. The location is near every form of public transportation. I also enjoyed walking to excellent restaurants, historic sites, theaters and the Borough food market. Our hotel room was clean with a comfortable bed and amenities including conditioner (much appreciated for my long hair). We’ll definitely book early and stay at the Marlin Waterloo again. Thanks for an overall outstanding experience on our first visit to London!

Partner

10/10

Exceptional

18 May 2026

VICTOR

Excellent hotel! Super excellent staff….

Friends

10/10

Exceptional

18 May 2026

Darryl

Staff very friendly and helpful. Deluxe Suite was spacious and perfect for a family with kids. Tube station right across the road and Sainsbury’s nearby. Would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

15 May 2026

Wee Ching

Clean room

Partner

10/10

Exceptional

14 May 2026

Michael

Great service at this hotel. Very helpful staff and nice clean hotel

10/10

Exceptional

14 May 2026

Debbie

I really like a facecloth in bathroom. That was only issue

Friends

10/10

Exceptional

12 May 2026

Rick

The staff was friendly and helpful. Room was clean. Drinks and food were good.

Partner

8/10

Excellent

12 May 2026

Luigina

Weird check in and small bed that was supposed to be king sized but other than that it was fine.

4/10

Poor

12 May 2026

thomas

We might of just had a bad experience, we stayed here to get the tube in to London for my son’s 5th birthday as a family. Paying £50 for the as it was only 6 bloomsand

10/10

Exceptional

12 May 2026

Antrice

I absolutely loved this room and Paul helped us check in and he was great! Kind and attentive to say the least!

Partner

8/10

Excellent

09 May 2026

Axel

Upon entering the hotel there was no one to greet me. Its a self checkin which i didn't like. A staff member was around and he did help with the process as I was struggling. Checkout is the same concept. The hotel always smelled good. The gym was adequate but the weight machine was missing some keys which limited the ability to function. It was always empty. Breakfast at the hotel was a bit limited but it filled its purpose. I didn't see many outside options for breakfast. The is a supermarket across the street which was very inexpensive and a souvenir/ grocery store on the same street as the hotel. Also next to the hotel is a chicken place that offers grilled and fried chicken at a very good price and the food was good. The hotel is within a short walking distance of Big Ben, the Eye in the Sky, The Aquarium and its promenade and the Big Bus Tour. Staff were very friendly and polite. Bed was comfortable as well as the pillows. In room safe and closet was spacious with adequate space for luggage , refrigerator and coffee machines. My room faced the main street so you did hear some noise from people outside at night. Overall I was satisfied as it served its purpose.

Self

10/10

Exceptional

08 May 2026

Kerry

From walking in to the lobby, i was impressed. Understated class and

10/10

Exceptional

07 May 2026

Carlos

the well-equipped kitchen, proximity to the main attractions of the city.

Friends_and_family Family

10/10

Exceptional

06 May 2026

Joanne

Clean room

10/10

Exceptional

06 May 2026

Ana

Excellent location, walking distance from main sightseeing and excellent place to stay with family. Definitely going back!

Friends_and_family Family

10/10

Exceptional

05 May 2026

Marina

This hotel is conveniently located in a walkable area, just a short distance from the iconic Big Ben and the underground station. Surprisingly, the room is spacious enough to accommodate even two large suitcases. We opted for the premium room with a king-size bed, which provided ample comfort during our stay.

Partner

10/10

Exceptional

04 May 2026

Margaret

Great location. Clean room & everything we needed - iron, hairdryer, fridge, toiletries.

Partner

10/10

Exceptional

04 May 2026

Nicholas

Fab spot! Lovey staff and room - thank you.

Self

10/10

Exceptional

04 May 2026

Helen

Straightforward automated check in and no problems during stay. Clean comfortable room and very clean bathroom with good shower.

10/10

Exceptional

02 May 2026

Chris

Perfect location, close to the tube and supermarket/cafes. Staff are very friendly and the room was very nice. I will return there.

Self

4/10

Poor

01 May 2026

Jeremy

We stayed for 6 nights and did not have any house cleaning, change of linens or towels once. We had to ask for dry towels and they brought unfolded and didn't pick up the wet ones.

Our bed was supposed to be a Queen, but it was two twin mattresses fastened together, the sheets were not fitted.

Breakfast was NOT included, despite the Expedia listing implying it was, it was an extra 15£ per morning (although this may have been an Expedia issue and not the hotel's fault, it did affect our stay).

The only positive was proximity to the tube.

Partner

10/10

Exceptional

30 Apr 2026

Helen

Well located hotel - close to Waterloo station and the south bank. The hotel itself was clean and staff helpful. The rooms were pleasant and I had a good view from one of the higher floors. I didn’t eat there so can’t comment on that. Would stay there again.

Self

10/10

Exceptional

29 Apr 2026

KESAVA

Room is very tight for 3 people with luggage.

Family

10/10

Exceptional

28 Apr 2026

Chris

Fantastic hotel in a convenient location, with very helpful and friendly staff.

Self

2/10

Poor

26 Apr 2026

Robert

Found a bedbug in our room on 5th day of our stay. My wife and I were very upset but the hotel general manager was only interested making excuses rather than comforting us. She also implied that we brought the bedbugs with us. We weren't offered another room as we might spread them but we were welcome to move to another hotel, they told us. This was quite late at night and we wanted our clothes washed before packing so we had to stay that night after getting the bed vacuumed. We were so distraught and disappointed that we decided to pack up and come back home. I highly doubt we will ever go back to London again. We had such a high expectation for this trip. They have only refunded for the nights we have not stayed and pointed out that it was a non-refundable booking as if leaving early was our fault. Unbelievable.

Partner

10/10

Exceptional

26 Apr 2026

Marilyn

This hotel is in walking distance to all major attractions. I recommend it to anyone.

10/10

Exceptional

25 Apr 2026

genie

Food was good.

Friends_and_family Friends

10/10

Exceptional

24 Apr 2026

Allan

Fantastic accommodation & location. Walking distance to Waterloo station, imperial war museum, Westminster bridge, Big Ben and London eye, leake street arches.

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Oleksii

Excellent hotel, great staff, fantastic location in just a few meters from Lambeth North tube station.

Family_with_children

10/10

Exceptional

22 Apr 2026

Katrina mackey

Great stay

8/10

Excellent

20 Apr 2026

CHUNG TO ALLEN

Location is good, near the scenery sport, have luggage storage room for early arrival after check out! Can request housekeeping every day and the room is clean

Family_with_children

10/10

Exceptional

20 Apr 2026

Rasa

Great location. Modern clean room. Well sound- insulated, could not hear other guests or street noise

Partner

10/10

Exceptional

19 Apr 2026

Deborah J

Clean room, great staff

Friends_and_family Friends

6/10

Pleasant

19 Apr 2026

Cetsat

The biggest thing that lets the hotel down is the cleaning. There were so many hairs on the floor of the bathroom. In fact one was stuck to the ceiling!

When leaving the two cleaning staff were just stood in the corridor on their phones.

Shane really as the rest of the stay was pretty good.

8/10

Excellent

18 Apr 2026

Sarah

Hotel was very nice, quick check in and staff excellent, just don’t eat in the restaurant. Can’t comment on breakfast but the dinner was terrible, pizza, pasta etc. It felt like it had just been heated in the microwave. Small portions and not worth the money. The rooms are big, comfortable beds, even the sofa bed was great and separate kitchen area, all very clean and the shower was amazing. Would definitely stay here again, 3 minutes walk from both Lambeth North and Waterloo tube stations. 20 minutes walk from Trafalgar Square. Lots of eating places close by. Tokyo Bagel particularly nice. There is a Sainsbury’s right beside the hotel aswell.

Friends_and_family Family

10/10

Exceptional

17 Apr 2026

Patricia

Suites were a perfect size for a family of 3. Wonderfully helpful staff. Responsive and helpful. Meeting room is a perfect space for group congregation!

Family_with_children

6/10

Pleasant

16 Apr 2026

Darren

Communal areas are very nice but the rooms are not 4star , the remind me of student accommodation.

Family

8/10

Excellent

16 Apr 2026

Pamela

Staff were very helpful and friendly.

No coffee sachets in room only 4 Nespresso pods.
Tea wasn’t great but not enough to spoil our stay

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Ian

Family room was rather small, but it is Central London, and price was reasonable for the location, so fair enough. Room was hot and a/c didn't seem to work, but overall hotel was fine, and the location in relation to South Bank, Waterloo, London Eye was fantastic. Managed to find a decent local parking for 24 hrs too, so would use this again. Didn't have breakfast myself, but family who did were pretty underwhelmed.

6/10

Pleasant

16 Apr 2026

sanjay

It was noise by cleaning crew from floor above while night during entire stay, otherwise it is ok.

Family_with_children

8/10

Excellent

16 Apr 2026

Aleksandra

Very good location. Staff very helpful. Good size and clean room. Breakfast fresh cooked plenty options.

Family_with_children

10/10

Exceptional

15 Apr 2026

Joana

Check in took awhile but other than that very thing was clean and staff was helpful

Family_with_children

10/10

Exceptional

14 Apr 2026

Dong Mi

Good location for exploring the London. Big Ben was 15min away by walking from the hotel. Also the Thames river is in walking distance as well. Buses and Tubes are close to the hotel so we took tubes to go many attractions in London. Hotel was very nice and clean. Hotel staff was friendly and very nice. Convenient stores and cafes are close by. I would recommend this place and I would stay here again.

10/10

Exceptional

13 Apr 2026

Virgilio

Good stay!

Family

10/10

Exceptional

12 Apr 2026

Md Tareq Hasan

Amazing

10/10

Exceptional

12 Apr 2026

Bethan

Really helpful staff supporting check in and helping keep our bags safe in baggage store whilst we explored. They helped direct us to where we needed to walk to and gave additional thoughts-Thanks.

Friends

6/10

Pleasant

11 Apr 2026

Sarah

This is very much only a budget hotel. The rooms are older and linens and towels were worn. The walls are extremely thin and you do hear all the noises in the rooms surrounding you as well as in the hallways. For my trip specifically, there was constant noise even in the 3am hours.

The bathrooms only have half doors to the showers which causes water to splash everywhere and so you have to put down 2-3 towels and just be prepared for a constantly damp bathroom.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Remel

Amazing hotel

8/10

Excellent

10 Apr 2026

Maninderjit

Having to ask multiple times for bedroom to be cleaned was annoying.

Partner

10/10

Exceptional

09 Apr 2026

Scott

The staff was super friendly and very accommodating. They made us feel at home. My wife is handicapped and they catered to her every need.

Family_with_children

10/10

Exceptional

07 Apr 2026

Ketan

Having a Kitchen was great with kids. close to main attraction groceries and bus stop and train station

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

NELSON

we stayed at the Marling because of is location easy access to public transportation the area is great restaurants and pubs close by 10 mints walking distance to the parliament to Big ben Westminster Aby cathedral and about 30 mnts to Buckingham palace and 5 mnts to the tube with conations to Chinatown Covent Garden Piccadilly lines Green park station for the Buckingham Palace the tube is easy to get around I give Google map 100% for directions on the public transport. the Staff is magnificent always willing to help and make your stay more enjoyable. we highly recommend it

Partner

10/10

Exceptional

01 Apr 2026

Michelle

Great location, will stay again. Right at the train station and has a great street market

Family_with_children

8/10

Excellent

01 Apr 2026

Denyse

Our room was overbooked and this caused a few problems. However after some wrangling a negotiations we came to an agreement. We took a smaller room for one night and moved the next day. In return they comped our breakfasts for all three days. Great location and perfect for accessing so much of what London has to offer.

Partner

10/10

Exceptional

31 Mar 2026

Arthur

8/10

Excellent

27 Mar 2026

Richard

The rooms were clean and beds quite comfortable. We were unable to get the air conditioning to work in both rooms so we were too warm at night. We talked with someone about the problem and were told it would be investigated. The a/c never worked.

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Ruth

Clean and tide, comfy bed and good amenities.
Great staff.

Business Self

10/10

Exceptional

25 Mar 2026

Terry

2/10

Poor

25 Mar 2026

Jonathan

WiFi barely worked and only at odd hours. The bed was horrific. Two hard twin mattresses pushed together to make a queen sized bed. The seam of the two mattresses was extremely uncomfortable. I asked for a topper twice from
staff and was assured both times they’d handle that. They didn’t. I ended up having to spend several hundred pounds on massages throughout me stay to help with the back pain. Really! The towels were scratchy and the room was barely clean. Would not recommend staying here other than the location being central to much of what London has to offer. The 24-hour market next door is also very useful.

Self