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Casa Chetumal Hotel

Chetumal · Mexico

Av. Ã lvaro Obregã³n 193View location

8.6/10Excellent58 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.4/108.4
Condition8.4/108.4
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casa Chetumal Hotel

A stay at Casa Chetumal Hotel places you in the heart of Chetumal, within a 10-minute walk of Explanada de la Bandera and Fisherman's Fountain. This hotel is 18. 1 mi (29. 2 km) from Lake Bacalar and 0. 4 mi (0. 7 km) from Malecón de Chetumal.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access. Free self parking is available onsite. Make yourself at home in one of the 31 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.

Read more about this hotelShow less

A stay at Casa Chetumal Hotel places you in the heart of Chetumal, within a 10-minute walk of Explanada de la Bandera and Fisherman's Fountain. This hotel is 0.4 mi (0.7 km) from Malecón de Chetumal and 0.5 mi (0.8 km) from Palacio Municipal De Othon P. Blanco.

Make yourself at home in one of the 31 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • Property Registration Number 004-007-005026/2025
  • Minimal age
    18
  • Spoken Language

    Spanish

Nearby attractions

Explanada de la Bandera 0.4 km / 0.3 mi
Fisherman's Fountain 0.6 km / 0.3 mi
Palacio de Gobierno 0.6 km / 0.4 mi
Museo de la Ciudad 0.6 km / 0.4 mi
Malecón de Chetumal 0.6 km / 0.4 mi
Chetumal Ferry Terminal 0.6 km / 0.4 mi
Museum of Maya Culture 0.9 km / 0.6 mi
Palacio Municipal De Othon P. Blanco 1 km / 0.6 mi
Lighthouse Museum 1.4 km / 0.9 mi
Mega Escultura 2.2 km / 1.3 mi
Dos Mulas 3.1 km / 1.9 mi
Planetarium Yook'ol Kaab 3.4 km / 2.1 mi
Payo Obispo Zoo 3.5 km / 2.2 mi
Santuario del Manati 4.5 km / 2.8 mi
Dr. Alfredo Barrera Marin Botanical Garden 4.5 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 31
  • hotel
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Terrace
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Casa Chetumal Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Casa Chetumal Hotel

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Casa Chetumal Hotel

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE BASICTRIPLE • BASICTPL.Z1

    Photos are not available for this room type.

    Casa Chetumal Hotel

    TRIPLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Casa Chetumal Hotel

8.6
Excellent
58 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.4 /10
Amenities
8.6 /10
20 reviews shown
4/10
Poor
24 Jun 2026
Fausto
NECESITA MANTENIMIENTO EN TODOS LOS ASPECTOS
Self
8/10
Excellent
24 Jun 2026
Dan
Guy at check in not so friendly. Room was nice only complaint is no ventilation in bathroom. It was 90 out and room got cold but with bathroom door shut it was a sauna.
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
frantz
great location. good service
10/10
Exceptional
12 Jun 2026
Lawrence
Nice room
Self
10/10
Exceptional
03 Jun 2026
Lawrence
Excellent place
The Museum of Mayan Culture is a place worth seeing
Self
6/10
Pleasant
31 Dec 2025
Randy
Room was as listed
10/10
Exceptional
01 Jul 2025
Anthony
Overall great hotel for the price.
10/10
Exceptional
19 Mar 2025
Neisy
When traveling to Chetumal my family and I always stay at Casa Chetumal. It is clean, offers parking and is in close proximity of almost EVERYTHING!
Business_and_leisure Family
4/10
Poor
17 Mar 2025
Saqib A.

Find somewhere else

Horrible air conditioners, only ran at full blast. Towel with spots on it. Bedsheets very rough. Room looked crappy With some broken fixtures.
Self
10/10
Exceptional
03 Dec 2024
Donald
Enjoyed the layout of the common area. Good internet. Attentive staff and housekeeping. WEll located near good restaurants, the museum and waterfront
Leisure Partner
10/10
Exceptional
22 Nov 2024
Michael
Clean efficient
Leisure Self
10/10
Exceptional
22 Jun 2026
Carmen
Buena ubicación, todo bien
Friends
10/10
Exceptional
26 May 2026
Maria luisa
La habitación muy grande cama muy comoda y habitacion muy limpia y centrico muchos lugares alrededor para comer y para compras solo un detalle el Internet no era bueno falla mucho …
Self
10/10
Exceptional
22 May 2026
Sergio
Hotel céntrico a unas calles del malecón y de lugares de interés, habitación limpia, personal amable.
Self
10/10
Exceptional
17 May 2026
NANCY NASHIELY
.
Family
10/10
Exceptional
11 Mar 2026
Macrina
Es recomendable, buena ubicación, las isntalaciones limpias y elegante decoración.
8/10
Excellent
14 Feb 2026
Armando
Buen servicio
Leisure Self
10/10
Exceptional
25 Jan 2026
Antonio
Excelente ubicación
Business_and_leisure Self
8/10
Excellent
29 Dec 2025
Miguel
Hotel sencillo pero funcional , bien ubicado y limpio.
Friends_and_family Family
10/10
Exceptional
19 Oct 2025
Maricela
Muy buena opción!
Friends_and_family Family

Location & surroundings

Casa Chetumal Hotel
Av. Ã lvaro Obregã³n 193, Chetumal, Mexico

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Casa Chetumal Hotel

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