Name: Aristocrat Hotel, BW Signature Collection
Address: Cabrillo Highway S, 1400, Half Moon Bay, 94019, US

10/10

Exceptional

28 Jul 2026

Stephen

Can't wait to come back next time I'm in Half Moon Bay.

10/10

Exceptional

26 Jul 2026

Jane

great stay & location! virtual check in was a bit odd but otherwise it was fantastic!

10/10

Exceptional

21 Jul 2026

Emilie

Beautiful hotel, very clean and nice! Bed were comfortable and breakfast was great!

Partner

10/10

Exceptional

21 Jul 2026

Yeimi

Na

10/10

Exceptional

20 Jul 2026

Jeffrey

Great

Partner

10/10

Exceptional

15 Jul 2026

Douglas

A very friendly place. Comfortable and clean has everything you need includes free breakfast and coffee. Cameron’s restaurant very convenient and delicious clam chowder, great cocktails and lots of options. Dog friendly with water bowls and toys so sweet. Close to the beach right down the road. A wonderful place.

Pet

4/10

Poor

12 Jul 2026

Danny

We chose to stay at this hotel for our anniversary and was not a very good choice. We checked into the hotel got our assigned room and went up put our pass code in and opened the door to find out there was someone already in that room. So they assigned another room (should had asked for an upgrade) and the tv barely worked ( had volume and picture but you couldn’t change the channel. My wife called the front desk and a worker came up and finally got to work. After being out most of the day on Saturday came back in the evening to find the tv not working again. Again called the front desk there was an older lady that came up to troubleshoot again but failed. She advised us to report this to the manager to get a credit since this was one of the amenities. This morning we check out and there was not a staff member available at the front desk, we found out there was a kiosk on the side to talk to someone which the guy on the kiosk was very rude and could barely understand him. We asked to talk to a manager and He advised us the manager was busy and to call back after 12 noon. The cleanliness of this place was ok , the breakfast just ok, the overall amenities are lacking for the price. Please think twice before choosing this place .

Partner

10/10

Exceptional

12 Jul 2026

Michael

Very nice hotel.

Partner

8/10

Excellent

06 Jul 2026

Hasan

We stayed one night and we were out most of the day. Both check in and check out took longer than it should have because they used a remote desk manager attached to a kiosk. It was slow, awkward, and felt unnecessary. At checkout, there was someone at the front desk but I was still told to use the kiosk.There were no room cards given, only a code which anyone could use to access the room if they had it. I'm not sure how secure that is compared to a room card. The breakfast was basic but appreciated.

Partner

8/10

Excellent

03 Jul 2026

Rudy

The room and facilities were impecably clean. However, in our room, there was a faint smell of \"pet or dog\". If this is a pet friendly hotel, please make sure to deodorize it properly after one has stayed on the premises.
We will return though.

Partner

4/10

Poor

27 Jun 2026

Mark

Medicore, over-priced (even with Expedia discount), and disappointing.

Front desk staff provided no information about hotel at check-in (wifi, breakfast, room location, check-out time) and even tried to send me the \"door code\" by email. This is not an independent hotel but a Best Western and no longer uses key cards. She struggled to find a pen and paper when I insisted she write it down.

The room has no written hotel information--only a placard with a QR code that, when scanned, takes you to a pdf with no useful information, not even check-out time. There are also no glasses in the room--only paper cups. We drank our wine out of them. Disgusting. The room is not sound-proofed on any side, letting in horrible noise starting at 7:00 AM from slamming doors, maid carts, and cries of \"Housekeeping!\" coming from the hall. From upstairs, stomping feet could be heard all night. Breakfast has horrible bitter coffee and no actual milk.

Worst part was at check-out there was no one staffing the desk. We we \"greeted\" by an Indian man from overseas speaking to us through an ATM-like screen with an AI-generated background resembling the rear of the front desk area.

What on earth has happened?

Partner

4/10

Poor

27 Jun 2026

Guillermo

I specifically ordered this room for the fresh squeezed orange juice machine shown in the pictures and wasn’t there was so disappointing

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Greg

Great palcd

10/10

Exceptional

21 Jun 2026

Lanisa

I saw some terrible reviews for this hotel and was very skeptical. It was great and well priced for the area. We would definitely stay here again. I think it was a little too “clean” for my tastes. It smelled like Pine-Sol everywhere.

The free breakfast did the job. The beds and pillows were comfortable. The front desk experience was a little strange. She did not speak English very well and whenever I interacted with her while checking in, if I had a question, she looked annoyed. Not sure what that was about.

Family_with_children

8/10

Excellent

21 Jun 2026

Martha

Clean room and good breakfast

8/10

Excellent

21 Jun 2026

Jedsen

Stayed 3 nights and for the most part it was really good. We’d stay here again for sure. Only negatives were 1) not always someone available on sight at the front desk. Most of the time it was someone on video at a kiosk who was off site. 2) our toilet seat was held on my one screw and it never was fixed while we were there. Everything else was good. Bed was comfortable, room was clean, location was good. Breakfast wasn’t fancy but plenty to eat and the staff did a good job keeping items full and tables cleaned up.

10/10

Exceptional

20 Jun 2026

Zekai

👍

Partner

6/10

Pleasant

15 Jun 2026

Dana

Very Clean, more modern, meager breakfast

Family

6/10

Pleasant

15 Jun 2026

Alana

The continental breakfast was very basic. And they weren’t fast on restocking anything within the breakfast area. I had to keep asking for more this and more that to an employee before he actually inspected everything to restock. Also, the blinds for the parking lot in our room weren’t blackout blinds so there was a lot of light still in our room when we were going to sleep.

Partner

10/10

Exceptional

14 Jun 2026

DON

HAPPY

Friends

8/10

Excellent

14 Jun 2026

Virginia

Rooms are clean, staff helpful, parking is tight if you have large cars. Breakfast was basic but good. Enjoyed our complimentary clam chowder at Cameron’s Pub next door. Check out was confusing because of a virtual live stream set up. Very pet friendly hotel.

Friends_and_family Family

8/10

Excellent

13 Jun 2026

Tamika

Nice

10/10

Exceptional

12 Jun 2026

Stuart

Clean, quiet, and convenient. Breakfast was adequate, staff was friendly and helpful. There is also a pub/restaurant next door, and I really enjoyed their food. Would absolutely recommend!

Self

10/10

Exceptional

12 Jun 2026

Melissa

Welcomed upon arrival and very accommodating. The hotel and connected pub are very charming and clean. Check-out was very different as it was AI generated. It felt a little less charming.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

David

Nice quiet room for the night stay, right at edge of HMB.

Partner

4/10

Poor

08 Jun 2026

Ronald

Hotel was clean. Staff was mediocre and as we checked in, the lady the front desk said this was the last 2 bed room. Even though we made a reservation for 2 queen beds. She got bit down that we did not want to become BW members.

They were cheap on towels, coffee, and they acted they did us a favor requesting room cleaning for the next day.

The reason for the 2 stars are staff or lack of staff. They refused to give us a final receipt and did Not email it. Even checked the spam folders. They had a screen with some guy talking and trying to brush us off. It happened the previous day too. I guest was asking for a printed receipt and they refused.

Go there for location just don’t have heart set on front desk service.

Family_with_children

10/10

Exceptional

05 Jun 2026

Aloke

As advertised. Clean, well maintained and perfectly located near HMB.

Partner

10/10

Exceptional

03 Jun 2026

Lisa

The staff was amazing.plenty of parking was a plus. The room was clean and comfortable.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Elizabeth

The property was really clean and modern, making a great first impression. We received a second-floor room, but before settling in, we heard a dog barking downstairs. We kindly asked to switch to a room on the opposite side, and the front desk happily accommodated us. Breakfast was a simple continental style, there were no juices, waffle iron, hot oatmeal, or scrambled eggs. On the bright side, plenty of parking spaces, and there were two E-chargers available on the property, which was very convenient. Unfortunately, both were offline and unavailable.

Partner

10/10

Exceptional

01 Jun 2026

Rosa

The room was clean and everything looked new and updated. It was quiet. We got there in time to sleep as we were traveling. Id stay there again..

Partner

10/10

Exceptional

01 Jun 2026

Patricia

One night stay. Clean room, friendly staff. I would stay again.

Partner

10/10

Exceptional

31 May 2026

Ty

Worry nice and clean hotel beer the beach. Cool British theme.

Friends_and_family Family

6/10

Pleasant

29 May 2026

Diane

Clean. Interesting pub next door. Close to town and the beach. On more than on occasion the water went from warm to tepid while running the shower. I have a sensitive back and found the bed too soft. Breakfast was mediocre.

8/10

Excellent

27 May 2026

Jennifer

Comfy, clean, spacious room. Appreciated the full breakfast bar, which seemed to be replenished multiple times during the mornings. Pleased to see fresh fruit (apples, bananas, satsumas), Chobani Greek yogurt, and Starbucks coffee, precooked eggs (for egg sandwich), various sliced breads, PB, instant oatmeal in variety of flavors, including plain. Fiji water bottles in the room.

No problems with check in with live person, or check out with the virtual counter person.

There was a consistent humming sound in the bathroom (perhaps a vent system? but couldn't turn off) and disturbingly loud above the sink which made hand washing, brushing teeth,

10/10

Exceptional

27 May 2026

Alicia

This was a great room. Close to Yosemite South entrance and wonderful breakfast.

Family_with_children

10/10

Exceptional

22 May 2026

Lyudmyla

Very comfortable bed, fireplace 👍. Clean
Beautiful view 😍
Near the ocean

Family

6/10

Pleasant

21 May 2026

Pamela

• Although the room was large, the bathroom had no handholds in the shower for seniors.
It was quiet & dark.
I appreciated the no key locks.

• There were no handicapped parking places.

• The \"so called\" free breakfast consisted of manufactured egg rounds, a flat sausage round, assorted breads, 2 types of sugary cereal & yogurt. There was no decaf coffee, the butter was hidden in the small fridge, and the fruit was either overripe or not ripe at all.

• The hotel is conveniently located a few miles south of Hghiway 92 on Highway 1 in Half Moon Bay.

Partner

10/10

Exceptional

21 May 2026

Lyudmyla

Comfortable and clean bed
Nice place for walking
Good breakfast 💞

Family

4/10

Poor

20 May 2026

Christianna

Unfortunately, my stay did not meet expectations. Customer service was disappointing, with limited acknowledgment from staff and difficulty getting assistance when requesting needed items. The room itself was not properly maintained and did not appear thoroughly cleaned upon arrival. Sheets and towels had visible stains, wallpaper was peeling from the walls, and there was old food left in the refrigerator, which raised concerns about cleanliness and housekeeping standards.

The one positive aspect of the stay was the availability of a washing machine, which was convenient. The town and area was pleasant to stay and visit. However, overall the lack of cleanliness and poor customer service made the experience disappointing.

Friends_and_family Friends

4/10

Poor

18 May 2026

Joni

Had to wait 15 minutes for the manager to come inside from the parking lot to check us in. He was outside on his cell phone

Partner

4/10

Poor

18 May 2026

donna

no bar soap, no liquid soap in shower, not enough Kleenex, bathroom door heavy and push lock broken, got locked out of bathroom twice, had to leave a shoe on floor to keep bathroom door open, constant water running sound in bathroom, food for breakfast awful, cold coffee, no jam out for toast, butter too hard to use or spread on toast.Room was clean but that was only good thing to say about our stay

Partner

10/10

Exceptional

12 May 2026

Carol

Yes it was very good

Partner

8/10

Excellent

11 May 2026

Mary

This was our second stay at this property. The first time we stayed here it was with our two dogs and its a nice pet friendly hotel. Good location off the beaten track and a very short drive to downtown. Clean, comfortable rooms, good British taven next door!

Friends

8/10

Excellent

07 May 2026

Tarah

Pros: Very clean, super quite, friedly staff, great location!

Cons: Shower was low flow and didn't get real hot. Bathroom lock was broken and kept locking us out but easy to fix using a quarter to turn the lock from the outside

Family

8/10

Excellent

03 May 2026

Katie

The rooms were fairly quiet, mostly clean, and spacious. The water wasn't hot for long in the shower, but it gets the job done. The mini fridge smelled like old salsa, but it also did its job. The staff was wonderful and helpful. Check in was easy. Check out was through a screen but with a helpful person on the other side. We missed out on breakfast, but our friends went... they ended up feeling really sick afterwards. The location is great, nice and quiet. I would be willing to come back.

Friends

6/10

Pleasant

02 May 2026

Jason

We booked here because we love the British style of the hotel. Unfortunately, the room and bathroom were not clean. There was hair on the shower wall and lots of hairs in the bed. This was disappointing.

Family_with_children

4/10

Poor

26 Apr 2026

Ketul

Spiders

4/10

Poor

25 Apr 2026

Heather

Didn't eat breakfast. Parking was fine. Garbage left in the room. No bed frame. Box spring directly on the floor. Very small room. Zero view. Room near the 1st floor elevator. Noisy!!!

Friends_and_family Family

6/10

Pleasant

24 Apr 2026

Brian

No cable tv, had to use my own streaming service and logging in was painfully slow

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

John

The entire hotel is very well maintained. Breakfast choices were very high quality but no pastries or muffins if that is your preference.

Family

8/10

Excellent

22 Apr 2026

Lisa

This a brand new hotel and is very nice. One of the only hotels we've stayed in that's inroom coffee is actually good. We asked that the room not be cleaned while we were there, having said that, I did ask on my way out for the day to have more coffee pods and toilet paper brought to our room. That didn't happen. I went to the front desk and asked when we got back to the room. The clerk promply got the items I needed, but alas, the coffee pod didn't fit in the machine. It's a small inconvenience, and overall, I'd stay there again in a heartbeat

Pet

10/10

Exceptional

21 Apr 2026

Jessica

The hotel was very nice.

Partner

10/10

Exceptional

16 Apr 2026

Richard

Breakfast was lacking although many choices

Partner

8/10

Excellent

16 Apr 2026

Patricia

Breakfast was ok. sausage should have been cooked more. Staff was nice. Housekeeping very nice. There was a virtual front desk person. I never received my final bill although he said he emailed it. Dealing with someone on a screen was not ideal. I also do not like booking hotels through Expedia because I do not believe we got the best price for the 2 day stay.

10/10

Exceptional

12 Apr 2026

Nicole

Clean room, convenient location. The breakfast had changed within the last year. The breakfast sandwiches are not available; it was scrambled eggs and sausage.

Partner

10/10

Exceptional

08 Apr 2026

Lyudmyla

Very comfortable and clean room 😍
Friendly staff , breakfast is very good.
Starbucks coffee!!!👍
We are will be back!!!😃😍💖

Family

8/10

Excellent

06 Apr 2026

Harpreet

When we checked into our first floor king bed room/suite and turned the lights on, we found multiple spiders on top of the bed sheet.

Front desk was notified immediately, she was kind enough to provide us with a new room on the second floor.

This new room was just fine. The bed was comfy and the staff provided extra blankets too.

The first day's complementary breakfast had very few choices but the second day's breakfast had ample choices.

All in all, a decent stay.

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Diane

Overall good. No manager on staff during the day. A virtual assistant is all you get. We had a small issue with our room and had to track down a housekeeper ourselves to get help.

Partner

10/10

Exceptional

03 Apr 2026

Lyn

Great hotel, very comfortable beds, free breakfast, up to date technology (Key less entry, TV, Netflix, Prime all available) . Cameron's English Pub next door, close to excellent walking Coastal trials, close to HMB Main street for great restaurants

Family

10/10

Exceptional

01 Apr 2026

Hans

Clean room, good breakfast, easy parking

10/10

Exceptional

31 Mar 2026

Marlyn

Clean room, comfy bed, with ac, nice bathroom. Antonio, I think that was his name, was friendly and helpful at the front desk. He was able to check us in early since we got there early. Parking was safe, easy and plenty. Free breakfast was good, there's sausage and eggs (and potatoes, the next day) although they ran out of muffins the next day. Disappointed because they have no jam nor jelly spread, although there's plenty of bread to toast (and lots of butter). And only one toaster with one broken slot, not working. There's cold cereals, apples and small oranges. Good coffee, hot chocolate, apple juice, milk, and berry punch for the kids. The restaurant, bar and shop next door is absolutely wonderful with friendly staff, good food, nice decor, and video machines. My husband was delighted to play his old favorite dig dog (Pacman)!

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Jim

Nice staff. Good pub next door

10/10

Exceptional

30 Mar 2026

Jesus

Very clean property and great location!
Staff lacking customer service.

Friends_and_family Family

8/10

Excellent

24 Mar 2026

Danielle

Hotel looks brand new and clean. Beds were comfortable and the rooms are super cute. Some issues checking in due to malfunctioning equipment so we went and ate dinner first. The restaurant next door is an English pub style which matches the theme of the hotel. Food they're was great.... unlike the hotel breakfast. When i came down there was still over an hour before breakfast hours were over. There was hardly anything there for food, no silverware, no plates, no coffee, and no one around to ask. I was trying to piece meal some food and ended up rooting through cupboards for utensils and restocked their holders for them. Another guest eventually tracked down someone in a back room somewhere and asked them about the food. They did come and refill some things but i think the eggs have never met a chicken. Also the toaster was broken/malfunctioning and all he said was \"yeah we know\". Also the only person to check out with was a virtual host with a guy coming through a kiosk cause the other guy had disappeared again .. very weird.

Family

10/10

Exceptional

24 Mar 2026

Robert

Stay was excellent as always. Staff was friendly and rooms were clean and convenient

Friends_and_family Family

8/10

Excellent

23 Mar 2026

Jerry

breakfast was Ok but otherwise very nice place for the price

Friends_and_family Family

2/10

Poor

22 Mar 2026

Donald

Room near front desk. Overnight staff talked all night and were heard in the room. No sleep, terrible.

8/10

Excellent

15 Mar 2026

Adam

Fine

10/10

Exceptional

14 Mar 2026

Elizabeth

Clean and quiet

Family_with_children

10/10

Exceptional

10 Mar 2026

Janine

Clean and comfortable. Staff friendly.

10/10

Exceptional

08 Mar 2026

deborah

We’ve stayed here a few times, it’s close to the ocean, they allow dogs and have a restaurant. They also have a continental breakfast. This last stay was probably the worst continental breakfast that they had provided, but we weren’t hungry. Will definitely stay again

6/10

Pleasant

04 Mar 2026

Gregory

It was okay, the room was nice and clean. The staff was boring and quiet, and the shower sucked. The water was warm, but didn't get hot, and the shower head was way too high.

8/10

Excellent

21 Feb 2026

Jon

Clean room, nice breakfast, quiet, and comfy bed. Nice to have a freezer in the room’s fridge (even though it was tiny). Some of the staff seemed less friendly and really didn’t like the virtual front desk thing. The location isn’t ideal, but not terrible.

Partner

6/10

Pleasant

17 Feb 2026

Bilal

Th room was as clean as it should have been. The bathroom floor corners and against the base board you can tell aren’t cleaned on a regular bases. Being both night stands there were pistachio shells. Being one might stand the plug cover was missing. Also the AC would would not turn on with the typical +- of one degree from the set point so kept waking up because we got extremely hot.

Partner

10/10

Exceptional

16 Feb 2026

Lori

Everything was great! Clean room, great staff

10/10

Exceptional

15 Feb 2026

mourad

We liked everything in this hotel: the staff, the cleanliness of the room, the british-themed atmosphere. The only ler down was the breakfast. It was definitely not as good as the reviews stated. Not many options and basic items missing: cream cheese, potatoes/hashbrown, decaf coffee.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Catherine

very clean

Partner

6/10

Pleasant

28 Jan 2026

Mendy

Room was not cleaned during our 4 night stay.
Eggs at breakfast were questionable.
Tables at breakfast were not cleaned from one day to next day.
Bedside tables in room were dirty at check in.

Partner

10/10

Exceptional

24 Jan 2026

Julia

Clean comfortable and nice size rooms. The property is also very tidy. Glad we chose this place . The front desk lady was also very nice. We could t get out TV to work but she came to our room and fixed it

Friends_and_family Friends

10/10

Exceptional

22 Jan 2026

Jim

Very clean. Unique British theme. Electronic amenities. Virtual check out. British pub/restaurant next door.

Leisure Self

10/10

Exceptional

20 Jan 2026

Monique

Hotel was amazing. Rooms had very nice uodated decor. Hotel was clean. Staff was great. Will be staying again.

Leisure Partner

10/10

Exceptional

17 Jan 2026

Olha

😊

Leisure

8/10

Excellent

15 Jan 2026

Tiara

The room was good, staff was nice though the virtual agent freaked us out a bit. They allowed a free late check out which was SO nice. The beds were cozy, the rooms have keypad entry which was neat, no worrying about misplacing or deactivating the key (which I seem to do a lot). The breakfast included hot foods but we were saving room for fish and chips for lunch so didn't eat on site. Cute decor, room was quiet and a short walk to the water (not the beach however, it's cliffside in the area of this hotel).

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Rebecca

Room was very clean and also was surprisingly (and pleasantly) very quiet as the hotel was pretty full and the room was on the first floor close to the side where the tavern is. It was a convenient location. I would stay here again. Thank you!

Self

6/10

Pleasant

05 Jan 2026

Michael

Breakfast was very limited

10/10

Exceptional

05 Jan 2026

Thien

Cute quiet hotel with spacious rooms and lovely British nautical decor. Relaxing, clean, with full amenities. Breakfast was simple but healthy. Next to English pub with delicious fish and chips and chowder. Near downtown half moon bay.

Leisure Partner

6/10

Pleasant

03 Jan 2026

Claudia

The room was ready when we arrived at 5pm! We had to wait and weee given the last room on the 1st floor near bathrooms & ice machine! No compensation was given

Partner

10/10

Exceptional

03 Jan 2026

Martha

Late check in but was excellent staff.

6/10

Pleasant

01 Jan 2026

Mahesh

We were told at the check in that rooms are fully booked. And then after a wait was told to take ADA room.

Sink was clogged and it was having ADA shower ..

10/10

Exceptional

31 Dec 2025

Katherine

All good.

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Harold

This is a great place to stay in H.M.B. just outside of the main part of town. This was our second stay and we will be back. Staff is friendly and attentive, rooms are clean with great lighting and a cute British charm. Would highly recomend considering the price point even for a king sweet.

Leisure

8/10

Excellent

30 Dec 2025

Vanessa

The room was nice! Good bed, location, and decor. The breakfast was very basic (reheated sausage patties and microwave eggs). We asked for our room to be serviced each day, but they only did 1/4. That part was disappointing. Overall, good value for the area, though.

Leisure

10/10

Exceptional

28 Dec 2025

Melanie

Great location, nice clean rooms with a comfortable bed

Friends_and_family Friends

8/10

Excellent

27 Dec 2025

Penny

Staff barely speaks English. Front desk lady snotty. Afternoon lady manager snotty. Very expensive for what it is. Nice hotel though. Needed more variety on food. Eggs and sausage every day. Should offer bacon. Potatoes, hash browns, etc. No regular coffee readily available. Weird .

Self

8/10

Excellent

27 Dec 2025

Greg

mostly what you want and expect from this hotel. Breakfast is average, and the front desk 1/2 the time, is a monitor with someone who is not actually there.

10/10

Exceptional

26 Dec 2025

Chris

Everything was great! Will stay again

Leisure Partner

8/10

Excellent

25 Dec 2025

howard

Clean room and staff was great

Friends_and_family Family