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Winstanley House

Leicester · United Kingdom

Winstanley House Hinckley RoadView location

9.0/10Excellent355 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood8.0/108.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Winstanley House

Set amid parkland with its illustrious history and contemporary renovation, Winstanley House is the place to be. As a boutique hotel, luxury venue and home to Black Iron, a contemporary British steakhouse and restaurant, we enjoy welcoming guests through our doors to create memories they’ll never forget.

The venue is a Grade II Listed Georgian house located just outside of Leicester City Centre with 19 stunning bedrooms, two elegant ballrooms, a modern British restaurant, private dining room and beautiful terraces all set in 168 acres of rolling public parkland. Rooms are located in to two areas.

The original Georgian manor where rooms are accessed via the grand staircase; while the area around an enclosed courtyard offers access by both lift and stairs. Please advise the hotel in advance if you require lift access.

Our ballrooms and kitchens are able to entertain over 500 guests, and our 19 rooms offer luxurious stays after busy days. Please note that only couples who have their weddings at Winstanley house are permitted on site in bridal wear.

Read more about this hotelShow less

At the hotel, rooms include a desk, a flat-screen TV and a private bathroom. The rooms at Winstanley House have air conditioning and a wardrobe. The accommodation also offers a terrace with a covered area providing shade from both sun and showers, perfect for alfresco drinks with friends.

We also have 4 EV pay per charge units at the side of the property, situated in our complimentary car park; able to accommodate up to 150 vehicles. You will find the hotel situated in Leicester, 3.

3 km from De Montfort and Leicester University, while Belgrave Road is 6 km from the property. The nearest airport is East Midlands Airport, 25 km from the hotel. Access is gained by driving through Braunstone park to find the hotel hidden at its centre.

To reach the Hotel, we recommend access via the Gooding avenue entrance to the park, which can be best located using What 3 Words - Gets. charmingly.

Located in Leicester, Winstanley House is in the historical district, within a 10-minute drive of King Power Stadium and Highcross Shopping Centre. This hotel is 2.2 mi (3.6 km) from Welford Road Stadium and 2.4 mi (3.9 km) from Leicester Castle.

Make yourself at home in one of the 19 air-conditioned rooms featuring espresso makers and flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Planning an event in Leicester?

This hotel has 4306 square feet (400 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed

Cleaning and safety

Sanitization
Contactless check-in is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately GBP 14.00 for adults and GBP 7.00 for children
    • Crib (infant bed) fee: GBP 10.0 per night
    • Rollaway bed fee: GBP 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Braunstone Leisure Centre 0.8 km / 0.5 mi
King Power Stadium 2.5 km / 1.5 mi
De Montfort University 2.7 km / 1.7 mi
New Parks Leisure Centre 3 km / 1.8 mi
Statue of Richard III 3.1 km / 2 mi
Leicester Castle 3.2 km / 2 mi
Jain Centre 3.2 km / 2 mi
St Mary de Castro 3.2 km / 2 mi
Jewry Wall 3.3 km / 2 mi
Newarke Houses Museum 3.3 km / 2 mi
St. Nicholas Church 3.3 km / 2 mi
Magazine 3.3 km / 2 mi
Welford Road Stadium 3.3 km / 2.1 mi
Guru Nanak Gurdwara 3.3 km / 2.1 mi
Phoenix Arts Centre 3.3 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 19
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Winstanley House

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Winstanley House

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Winstanley House

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Winstanley House

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Winstanley House

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Winstanley House

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Winstanley House

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Winstanley House

9.0
Excellent
355 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
8.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
08 Jun 2026
Anna
Everything was great. Staff were helpful and enthusiastic to engage with my husband who was a former pupil at the school. Cooked breakfast was top notch. My request for room overlooking the big tree was also met! Excellent all round. Just wish I'd noticed the Sunday night deal before booking a Saturday night (his birthday was the Sunday) as we'd liked to have eaten in the restaurant but it would've added too much to our room fees!
Partner
10/10
Exceptional
26 May 2026
KEVIN
Easy directions, wonderful setting , excellent restaurant, super polite staff
Friends_and_family Family
8/10
Excellent
17 May 2026
Denese
Location was amazing, you wouldn’t believe you were in a built up area.
Plenty of parking. Although at the moment works are being carried out and there is a large drop off the main tarmac road onto gravel where you park . We nearly ripped the spoiler off our car. Hopefully this though will be rectified shortly. We did inform the receptionist about this matter.
Rooms were lovely, need to look at wardrobe as hangers are too big for the space. Bathroom overall was good apart from new waste bin needed as the lid was dented and damaged. toilet roll holder loose. Minor things but did not take away from a lovely stay and weekend. We would definitely return.
Partner
10/10
Exceptional
17 Apr 2026
Declan
All good
10/10
Exceptional
28 Feb 2026
Rebecca
The suite room was amazing more than we expected. The staff were so friendly and the food was 10 star.
Partner
6/10
Pleasant
27 Jan 2026
Ussama
The room was not at all as how expected, creaky boards and mirrors not hung on the wall, just left there to trip over. The staff was very friendly so that’s a plus but the experience was not as expected
10/10
Exceptional
21 Jan 2026
Verified traveler
Staff were excellent
8/10
Excellent
11 Jan 2026
Johanna
Check in could be slightly improved if someone was dedicated solely to the front desk. They seemed a bit rushed off their feet with the event on at the same time.
More lighting and grit in the car park would be good too. Because of the event on at the time, it was quite a full car park. Being on my own walking through the dark, slippy car park, I didn't feel the most comfortable. More lighting over signage would be helpful to guide around the car park too.
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
jennifer
Booked a junior suite for my son and his girlfriend as a treat on Christmas Day as they were visiting from another city. They loved the room and the breakfast too! They sent me videos of both, and the room looked clean and fresh and the breakfast was Full English and eggs Benedict with cups of tea in cute teacups. You drive through a park to get to this hotel. If you are driving at night or low visibility, beware of the speed humps! The markings have worn away and they are brutal! Drive extra slowly.
10/10
Exceptional
02 Jan 2026
Jackie
We had a lovely stay at Winstanley House, the staff and food at breakfast and in Black Iron were great! We asked for a quiet room as we are light sleepers and were given one which made us feel welcome as did our check in.

Our room was very clean but there were a few marks on the wall and carpet including an iron mark, and the window frames had a few black marks from condensation which could have been wiped off. The mattress also had a dip in the middle and could do with replacing as we rolled into the middle several times!

Overall a great stay; the staff made us feel welcome and comfortable and the food, particularly at breakfast, was of high quality.
Leisure Partner
10/10
Exceptional
29 Dec 2025
Dave
Nice room and a really comfy bed, we slept well. All the staff were very friendly and welcoming. Good location and it didn't feel like the middle of a big city like Leicester. Parking was easy.
Friends_and_family Family
10/10
Exceptional
03 Dec 2025
Pooja
Beautiful location, clean rooms and lovely breakfast. I would highly recommend it.
2/10
Poor
20 Nov 2025
Ameer
No heating on the room when we arrived.
Were told that by security as no one was there form hotel staff.
Were given a small heater and the room was like an ice box when we got in the room as no one had bothered to heat it. It was -1 outside.
No apology was given.
Took us hours to settle in and didn't sleep till 2am as a result but were told as housekeeping leaving we can't have a later checkout.
Terrible stay with not one apology from anyone.
Been many times before but this time they really disappointed.
Leisure Family
2/10
Poor
16 Oct 2025
Lee

Terrible stay. No sleep

The stay at the Winstanley hotel was the worse hotel experience we have ever had. We went to sleep then were woken up at midnight by hammering and banging. It was like being in a building site. I went to reception to be told they were carrying out work in the kitchen. I told them it had to stop. The receptionist went to the kitchen and came back swinging a hammer and told me there would be no more noise he had taken the hammer off them ! We could still hear things being moved about and people talking. We got no sleep. We left early in the morning before reception opened. I have e mailed and complained and asked for a full refund. The guest services manager has told me that guest services were not aware of the work being carried out and we will get a refund. Nothing yet !
Partner
10/10
Exceptional
26 Aug 2025
Mischel
The parkland area around the hotel was a nice walk along with the walled garden. The staff was friendly and answered questions patiently. The breakfast and dinner at the restaurant was lovely.
Leisure Partner
10/10
Exceptional
15 Aug 2025
Ellie
Lovely stay
Partner
10/10
Exceptional
30 Jun 2025
Dr H
What a lovely place to stay, old country house with plenty of garden / woodland walks immediately outside. Staff were friendly and very accommodating. Great value for money.
6/10
Pleasant
25 Jun 2025
Graham
very nice old manor house and rooms with high ceilings although rooms were a little dated and bed mattress was past its use by date. Also probably chose the wrong night to stay with a lively wedding going on but I suspect that will be a common experience staying here and probably the hotel is not a best bet for a quiet evening.
Business Self
10/10
Exceptional
28 May 2025
Ian
We looked at lots of hotels for a one night in Leicester. Most were either big chain or fairly basic city hotels. This is mainly a wedding venue but in a bit of a green oasis within Leicester. Quiet, good service, good food, plenty of space. A good find
Business
6/10
Pleasant
08 May 2025
Valerie

Let down by poor service

Fairly basic room. Restaurant food good but service poor.
Friends_and_family Family
8/10
Excellent
27 Apr 2025
Verified traveler
We stayed there for a wedding that took place at their venue, the room although “deluxe” felt more like a standard room. The sheets looked worn out and the shower room floor could be cleaner like the rest of it was.
It was good to have a coffee machine and tea supplies in the room.
Friends_and_family Family
6/10
Pleasant
15 Apr 2025
M

Bed really uncomfortable!

I really loved the hotel and my room, however the bed was really uncomfortable. The mattress was really lumpy and sank in on both sides so I didn't have a great nights sleep, hence for the low score. On-site parking was also great and was one of the reasons I picked the hotel.
Business
10/10
Exceptional
24 Mar 2025
Jake
There was a continual noise of running water in the room and a flashing carbon monoxide light. But it was clean and staff were friendly.
Leisure Partner
10/10
Exceptional
23 Mar 2025
Tina

Second stay

Had an amazing stay here. It is the second time we have stayed here and it is just amazing. We had a stunning room and we ate at the restaurant again the food is incredible.
Partner
8/10
Excellent
03 Mar 2025
Graham
Only downside was condition of the mattress on the bed - severely worn and flattened on one side - it felt like sleeping on a hillside. Everything else during our stay was fine
Leisure Partner
10/10
Exceptional
27 Feb 2025
Vincent

Excelled at everything.

What a Gem of a hotel. So glad that I found it. I’ll definitely recommend and also stay again, it excelled in every aspect. Couldn’t be happier with my stay.
Business
8/10
Excellent
09 Feb 2025
Verified traveler
Room was satisfactory but not what I consider an executive double. The toilet had not been cleaned on arrival. Good quiet location.
Partner
8/10
Excellent
18 Jan 2025
Emily

Lovely

Lovely hotel. I will stay again. Very pleasant restaurant and staff. Room beautifully decorated
Self
10/10
Exceptional
12 Jan 2025
Kevin

Recent visit

Lovely room and hotel in general. Lunch menu is kimited and very pricey
Business
8/10
Excellent
09 Jan 2025
Paula

One night stay

One night stay, nice warm room on arrival. Facilities adequate for our stay, good coffee machine, plenty of towels, bed comfortable, pillows a little hard for our liking. Didn’t seem to be a safe in the room. Reasonably quiet but could hear someone using the toilet in the room above!
Thought breakfast choice limited - continental poor selection, cooked full English very good, but prefer toast severed separately and not buttered.
Coffee at breakfast - awful! Need to invest in a coffee machine.
The Asian lady from London on reception (sorry didn’t get her name) very friendly and helpful. Had a nice chat with her on our return later in the evening.
Would stay again if in the area.
Partner
4/10
Poor
30 Dec 2024
JAYSHREE

Awful customer service

Very disappointed. Almost got treated like a criminal ( have stayed here before and highly recommended the hotel to my family and friends )
Some staff in reception have not got a clue about customer service and were very quick to blame their colleagues
Friends_and_family Family
8/10
Excellent
22 Dec 2024
Lyn
Pre christmas break linked with a christmas party
Partner
10/10
Exceptional
16 Dec 2024
Jason

Winstanley house

Very nice place
Friends_and_family Family
10/10
Exceptional
11 Dec 2024
Miss Laura SR

Great stay! Nabila is a star ⭐️

Great service I was there for 2 weeks overall. Gorgeous room and Nabila and Nico were just incredible. Nabila was so kind and helpful. Nothing was any trouble.
Business
10/10
Exceptional
28 Nov 2024
Verified traveler
Amazing!
Partner
10/10
Exceptional
19 Nov 2024
Simon

Amazing Staff

It is a Lovely Hotel with amazing rooms, fantastic food, and exceptional staff. It is always a pleasure to Stay at the Winstanley. Ella and the team make this hotel the number one choice if you're staying for business or pleasure.
Business
10/10
Exceptional
16 Oct 2024
JAYSHREE

Excellent hotel

Stayed for 2 nights as visiting family. Very impressed with Hotel and service
Would definitely stay again
Self
10/10
Exceptional
30 Sep 2024
Simon
Lovely hotel in an unusual location, if uiu stay make sure you eat in the black iron, ⚫️ amazing steaks at a reasonable price, rooms were comfy, staff were very helpful, had a coupe of cocktails are dinner made by Ella, thanks for being a perfect host 😁
Business
8/10
Excellent
19 Sep 2024
Mathew
There is beautiful parkland around the property and friendly and helpful staff. I was a little disappointed with the lack of menu options available in the afternoon. The bedrooms and hotel are fabulous and very comfortable. I would absolutely stay there again.
Leisure Family
10/10
Exceptional
13 Sep 2024
Paul
Breakfast was superb especially the poached eggs. Large comfortable rooms.
Business
4/10
Poor
04 Sep 2024
Daniel
the room was ok but at 6am you can hear every word of the staff starting work so not great.
restaurant is clearly understaffed but the two staff were great. food was not hot and steak very tough. breakfast fantastic. told I would receive receipt by email for meal, still not arrived.
Business
10/10
Exceptional
10 Aug 2024
Graham

Great hotel

Nice hotel traditional clean and very friendly
Partner
10/10
Exceptional
06 Jul 2024
Andrea

Great choice

Very warm welcome by Niko, nice to be in such a nice surrounding. Bar was well equipped, bed was very comfortable and the eggs florentine were delicious!
Business
6/10
Pleasant
30 Jun 2024
Julie
Cons
Very noisy - bar on ground floor played music via speakers into the garden constantly from 3pm until ? (we went to bed with earplugs in so not sure what time it finished). Doors were paper thin so you could hear anyone in the corridor.
No safe in room
Surrounding park didn’t feel safe

Pros
Lovely staff
Good tea/coffee selection in room
Nice toiletries

Leisure Partner
4/10
Poor
02 Jun 2024
Vinay
Bar staff at the function right at the end was roudy and really rude. Paying £255/Night for that they should be more careful.

Breakfast was cold pile of toast and warm tea water, not even in 1 Star you would get that.
Leisure Partner
10/10
Exceptional
18 Jan 2024
Verified traveler

Would recommend

Lovely hotel and wonderful team.
Business
10/10
Exceptional
20 Dec 2023
Verified traveler

Great Stay

Hotel receptionist was extremely polite and helpfulful. Hotel clean and well maintained.
Business
10/10
Exceptional
01 Dec 2023
M

Nabeela showed great customer service.

Nabeela was a star. Absolutely exemplary customer service. Really attentive and considerate. Superb first impression.
Business
10/10
Exceptional
15 Nov 2023
Emma

Lovely stay and amazing team!

I love this hotel! I regularly stay in Leicester for work and this has become my hotel of choice! The hotel is lovely and the rooms are comfortable. The team are friendly and helpful, and Nabeela is an asset to your team!
Business
10/10
Exceptional
07 Nov 2023
Ameer
Lovely clean property with good size rooms and very nice staff. Can't ask for more.
Business_and_leisure Partner
8/10
Excellent
23 Oct 2023
miss

Good location and service

We stay on our way to Peak District and choose to do a park run in the morning. The park run is in the same park which is 1 minute outside which is amazing. The front desk staff is excellent, when we check the time of breakfast, they told the kitchen to make sure wait us to get our breakfast- in the end we back on time but still very caring service.
Friends_and_family Friends
8/10
Excellent
23 Sep 2023
Rhodri

Great place

Great stay, albeit briefly. Lovely setting and great food. Highly recommended
Business
4/10
Poor
25 May 2023
Louise
Gone downhill drastically over the past few years. Wallpaper peeling off, chairs worn
Business Self
2/10
Poor
24 Apr 2023
Verified traveler

Terrible Hotel. Do not stay here

Hotel was terrible in all area of its business. Do not stay here.

ROOMS were shabby and not worthy of the boutique hotel price charged. There was a strange smell in the corridors and rooms akin to urine and disinfectant. The bathroom was cheap, poorly install and smelled of damp as a result of poor extraction.

CLEANLINESS was at the bottom of the to-do list of this hotel. Generally untidy and dirty throughout. A strange system of room servicing whereby they would leave clean towels on the dirty carpet floor outside the door each morning. Policy was not to service the room until 3rd night for green reasons but a cost cutting exercice.

STAFF were generally unfriendly, unhelpful and rude. There were countless examples of interactions that left us suprised, from poor check-in to terrible service at breakfast. One morning,we were told to vacate the breakfast room so that they could set up for another event. However, we were still within 7am to 10am breakfast service period. On the weekend, they would not serve Lunch and there was no alternative to eat. We had to drive to the city centre.

SERVICE was generally poor throughout the stay. I heard staff make numerous disparaging comments about guest. They seemed poorly trained with little to no supervision or visible management.

Overall, I wish i had booked City Centre Hotel. I did not feel safe in the area at all.
Friends_and_family Family
2/10
Poor
23 Apr 2023
Verified traveler

AVOID! this is a terrible hotel in all areas

Hotel was terrible in all area of its business. Do not stay here.

ROOMS were shabby and not worthy of the boutique hotel price charged. There was a strange smell in the corridors and rooms akin to urine and disinfectant. The bathroom was cheap, poorly install and smelled of damp as a result of poor extraction.

CLEANLINESS was at the bottom of the to-do list of this hotel. Generally untidy and dirty throughout. A strange system of room servicing whereby they would leave clean towels on the dirty carpet floor outside the door each morning. Policy was not to service the room until 3rd night for green reasons but a cost cutting exercice.

STAFF were generally unfriendly, unhelpful and rude. There were countless examples of interactions that left us suprised, from poor check-in to terrible service at breakfast. One morning,we were told to vacate the breakfast room so that they could set up for another event. However, we were still within 7am to 10am breakfast service period. On the weekend, they would not serve Lunch and there was no alternative to eat. We had to drive to the city centre.

SERVICE was generally poor throughout the stay. I heard staff make numerous disparaging comments about guest. They seemed poorly trained with little to no supervision or visible management.

Overall, I wish i had booked City Centre Hotel. I did not feel safe in the area at all.
8/10
Excellent
21 Apr 2023
Clarity
bed had a ruined matress which was uncomfortable but lovely hotel and nice restaurant (which would be better if they did not have music so loud when only a couple of people in there)
Business
10/10
Exceptional
16 Mar 2023
Danielle
Had a lovely Cosy double room and it was perfect. Breakfast was included which I hadn't expected and it was great without being too much best of all it was fresh and hot! All staff were friendly and open wish I could have stayed longer!
Leisure Self
8/10
Excellent
13 Oct 2022
Andrea

Business trip

I stayed one night for a business trip. The hotel is lovely, really nice decor. The staff are all fantastic, very professional & friendly. I ate in the restaurant - the steak was delicious & the bar is a lovely place to sit & relax, the barman makes a great Cosmopolitan. The only downside for me was the memory foam mattress I found a bit hard as I'm used to a softer one at home but I will definitely stay there again
Business
2/10
Poor
09 Sep 2022
Verified traveler

BEWARE YOU DONT GET WHAT YOU PAY FOR

BEWARE - I booked double dulex room. They gave me a tiny room with barley any space to walk. Nothing dulex about it. This is the SECOND time this has happened. It’s a shame as Winstanly is a great place with great views and walk. Staff are externally friendly because, They are giving you a rubbish room
10/10
Exceptional
09 Aug 2022
Kirandeep
Stayed at Winstanley House for a wedding. Rooms we’re spacious which made getting ready easy, our bathroom was also massive, with a separate shower & bath. Beds are huge & very comfy.The grounds are beautiful, a perfect setting for a summer wedding. Would definitely stay again.
Leisure Family
10/10
Exceptional
07 Jul 2022
Andrew

Great hotel

Great quite boutique hotel, excellent service from check in to check out. Would definitely stay here again
Business
2/10
Poor
02 Apr 2022
Asmaa
The room was filthy. The coffee machine was absolutely dirty. The door handles were clearly not wiped properly as someone else’s booger was on there. Noisy neighbours who partied till 3am even after complaining. Had the worst sleep. Pillows were like rocks. And when I went to complain I had a very rude receptionist who spoke to me like I was below him.
Would never stay there again!
Self
10/10
Exceptional
14 Feb 2022
Andrew

Amazing stay!!!

Amazing hotel, lovely kind and friendly staff. Nothing was to much trouble. Our T.V didn’t work properly. So the gentleman moved us rooms. Which ended up being an upgrade to a bigger room. Which was amazing. Breakfast was amazing. We will be back.
Partner
8/10
Excellent
16 Jan 2022
Olivia
Amazing room, mattt
Partner
10/10
Exceptional
28 Nov 2021
Verified traveler

Loved it

Really lovely place
Friends_and_family Friends
10/10
Exceptional
27 Nov 2021
anthony
What I loved about this unique Hotel was the grand drive through the park grounds. The standard of the Hotel was the Best, keeping to the original as much as possible and bringing modern together as needed.
Leisure Friends
10/10
Exceptional
18 Nov 2021
Megan
Beautiful setting, helpful and polite staff, clean room and yummy breakfast- looking forward to my next stay!
Leisure Partner
10/10
Exceptional
15 Nov 2021
Lynne

Utterly Perfect!

Honestly, I could not say enough positive comments about this incredible hotel. 10/10 for EVERYTHING!!! The room was huge, comfortable, luxurious & spotlessly clean. The guy on reception was a delight (I wish I got his name).
The grounds are beautiful & Braunstone park is a fabulous place for an after breakfast walk. Talking of breakfast, just look at the photos! So tasty & huge! And a lovely selection of pastries & cereal too.
The grounds at the back are stunning with a beautiful old tree & swing.
It cost less than £10 for an Uber into town too.
Thankyou & see you very soon
10/10
Exceptional
15 Oct 2021
amanda

Excellent hotel

First time here won’t be the last. Beautiful place, friendly and great staff, a lovely welcome when we arrived. The restaurant is a lovely place to eat with good food choice and attentive staff. All in all a great place to get away, relax and be with great staff.



Partner
10/10
Exceptional
15 Oct 2021
David

Absolutely brilliant hotel

Fantastic place , all round high standards, staff , food , room!! This is now my place to stay whilst in the area
Business
10/10
Exceptional
09 Sep 2021
Shaun
excellent venue and surroundings
Leisure Partner
8/10
Excellent
09 Sep 2021
Allan
good one night business trip
Business
10/10
Exceptional
07 Sep 2021
Verified traveler

A very nice hotel with great staff

Lovely place, beautiful rooms, great service throughout (especially breakfast lady on 7th Sept), great value and wound definitely stay again.
Business
6/10
Pleasant
15 Aug 2021
Verified traveler
Hotel check on not great by staff
Friends_and_family Friends
10/10
Exceptional
13 Aug 2021
Verified traveler
Spacious room, friendly staff, nice location
Leisure Partner
10/10
Exceptional
02 Aug 2021
Mark

Weekend break

Hotel, rooms and food provision all excellent.
Only complaint was the memory foam mattress which neither my wife not I are keen, but other than than an excellent experience.

The steaks in Black Iron restaurant were amazing - well worth the premium charged for the cuts we had.
Partner
10/10
Exceptional
06 Jul 2021
Janak

Wedding night stay!

We had a beautiful stay in a gorgeous room and the breakfast was amazing! The only thing I could say is that there was no lift on our side of the building so while it was okay for us staying the single night, for anyone with a disability or any elderly people etc it may be difficult to get anywhere further than the 2nd floor.

Overall it was a fantastic stay and I'd highly recommend it!
Partner
10/10
Exceptional
28 Nov 2020
Francesca

Beautiful Hotel

I was happy to find this hotel remained open to business travellers during lockdown. It is situated in the middle of a park, and is stunning both inside and out. The room was beautifully furnished and the en-suite was lovely. There was no room service available during lockdown, which I thought would be ok when I booked, but it actually became quite tricky, particularly without a fridge in the room to keep purchased food chilled. The wifi didn’t work. I mentioned it to staff but it wasn’t resolved. Fortunately I had my hot-spot but the hotel may want to sort this out for future guests (particularly if travelling with wifi-dependent youngsters!)
There is no lift in the main building, which is fine if you’re fit and healthy - which I’m not!! I was carrying quite heavy luggage and confess to struggling a bit when I was towards the top of the 54 stairs! There is a lift on the other side of the hotel, so it is accessible to all.
The staff who greeted me every evening when I came back from work were just lovely and a credit to the hotel.
I would love to come back when the hotel is able to serve food. Other hotels offer a limited room service menu during lockdown. If this hotel could do the same I would come back during lockdown and would really like to support them rather than the bigger hotel chains.
Photo is the view from my room. Just stunning!
Business
10/10
Exceptional
07 Oct 2020
William
Great accommodation & staff, try the BBQ for two but have it for one....
Business
6/10
Pleasant
17 Sep 2020
Verified traveler
Nice location and interesting building ... however, I find the foam mattresses rather warm
Business Self
6/10
Pleasant
06 Mar 2020
Andy
Surprisingly lovely old manor house hotel. Dinner was wonderful. The room was lovely, but I feel entitled to be a bit picky for £109 - it needed a soap tray or something in the shower, and somewhere to hang a towel, a desk to put things on in the room and better sound proofing. The corridor light shone under the poorly-fitting door all night, and creaky floorboards meant people going to bed later disturbed my sleep. In the morning breakfast service was meant to start at 7am, but my breakfast finally arrived at 7.40, and it was wrong. I had a meeting to get to in the city by 8.15 and didn't have time to wait for what I had requested. The three people on the other table gave up waiting and walked out before theirs arrived. I'd have been a bit less desperate if the waiter was attentive and was able to bring me some coffee while I was waiting but he was nowhere to be seen and when he did appear the coffee machine was painfully slow. The checkout process was a bit laborious. What you don't need when you are about to be late for a meeting is the card machine to have a hissy fit. I just made it to my appointment on time, flustered and hungry. Shame because it would not take much to fix these things.
Business Self
8/10
Excellent
01 Mar 2020
Angela

Winstanley House one night break for couple

Arrived at the hotel and had trouble parking as the hotel was hosting a function. Had a bit too much of a walk with luggage as a result. Check in was swift, room was beautiful and fully equipped with toiletries and drinks. We wanted room service but discovered the phone in the room had no dialling tone so had to ring from mobile. The room service options were limited to three for each course and a £10 surcharge was added to the bill for delivery - the food was excellent quality. Breakfast and service was 100%. A lovely relaxing hotel. Enjoyed a stroll in the park after breakfast which was lovely too. Would recommend and stay again.
Partner
10/10
Exceptional
12 Feb 2020
Verified traveler
The location and staff were great. I will definitely come back again.
10/10
Exceptional
12 Feb 2020
Verified traveler
It’s secluded position and ease of parking and yet it’s close proximity to reach the city
Leisure Partner
8/10
Excellent
18 Jan 2020
Philippa

Good but could be great.

Gorgeous place and rooms are lovely. Great night’s sleep and big bathroom with good quality toiletries. Receptionist on arrival was friendly and helpful. Couple of niggles- no shower cap or sewing kit in room( not that needed sewing kit but if they say included then should be); heating system was great the night of arrival but come the morning it was on cool and despite settings being the same as previous night with temp set to 23 degrees the room would not heat up. No staff at breakfast room when arrived so had to find. No bowls or plates on buffet table so had to ask. Friendly, helpful staff but service was slow.
Partner
10/10
Exceptional
18 Jan 2020
Verified traveler
Friendly and helpful staff members thoughout the hotel
Leisure Partner
10/10
Exceptional
17 Jan 2020
Verified traveler
Glad I found this great place. Staff all great, room comfortable, nice food and I will be back for sure!!
Business Self
10/10
Exceptional
12 Jan 2020
Verified traveler
I loved everything about the property. What a absolutely beautiful hotel.
Leisure Friends
6/10
Pleasant
09 Jan 2020
Duncan

Gave it a go

Stayed here as a change from normal hotel on Leicester. Location is a bit out of the way but this makes for a quite location. The room was smaller than expected and hot with no windows that opened. More positively the evening meal was very good along with great service from the staff.
Business
10/10
Exceptional
29 Dec 2019
Verified traveler
Such a plesant and beautiful hotel
I will certainly go back again
Business Self
10/10
Exceptional
23 Dec 2019
Verified traveler
The room was huge and had a handy lounge room attached to the suite to allow you to avoid the missus, or to watch sports whilst she got ready
Leisure Partner
8/10
Excellent
21 Dec 2019
Verified traveler
Location is very unique on middle of a park, beautiful place for lunch, dinner&/or a stay. Lovely bar & free parking on site. uber into city centre is £7-9. Breakfast choice is good& complimentary - we stayed in room 302 & it was very quiet. There was a draft from old wood window - bed & pillow comfy - nespresso machine, iron/board/hairdryer in room - shower was wonderful - big shampoo/gel in shower area. High ceiling - number of room lighting options. Restaurant has bar menu ( light bites) which is good. Free WIFI
* lift only goes to first floor so you do have to go up stairs with your bags & there was no assistance with this when we arrived. Overall very nice
Friends_and_family Partner
6/10
Pleasant
05 Nov 2019
Rachel

overall okay

It was a nice hotel with lovely staff, however I had been called a couple of days prior to let me know there would be a function on Friday night but that the noise would be finished by midnight and there would be no noise Saturday morning.
Unfortunately there was an Indian wedding on the Saturday morning, which isn't the hotel's fault, but I feel like I should have been told. There was noise from before 8.00 am. We were placed in a room directly above the function which totally spoiled the weekend for us. The staff were nice and this was our only complaint but I was not happy at paying £100 and not being told.
Partner
10/10
Exceptional
25 Oct 2019
Jin

Amazing

Amazing stay. We were upgraded and the suite was amazing.
Partner
10/10
Exceptional
23 Oct 2019
Helen

Superb!

The room was beautifully appointed, with everything you needed, and well thought out. The bathroom/shower again were superb, as was the comfort of the bed.
Business
8/10
Excellent
25 Sep 2019
Michael

Short break

Booked for a night before visiting the Space Centre. The room was comfortable, if a little on the small side with an awful view of a roof. We reported a few niggles to reception when we checked out. We had bar snacks on the evening, and the breakfast before check out, both really good. The building is stunning.
Family
10/10
Exceptional
23 Sep 2019
Verified traveler
Decor was beautiful, very polite staff, had to go early due to issues and had no issues checking out
Friends_and_family Family
10/10
Exceptional
18 Sep 2019
Gary
Brilliant stay. Wonderful friendly staff. The restoration of this historic building is a credit to the owners. 5 stars.
Self
8/10
Excellent
28 Aug 2019
J V

Four star plus! And could be five.

Beautifully furnished and appointed hotel, with a young, eager - to - help staff. Quality of food and drink was excellent, and good value for money. On the hottest days of the century, the effecrive and quiet air conditioning was much appreciated!
Some improvements could include; taking orders for and supplying newspapers ( no shop on site or nearby); getting the balance right between serving functions, like weddings, and other hotel guests. Eg, our breakfast buffet on day one was sparse - limited cereals, no milk for cereals, or sugar, no yoghurts - because there was a big wedding party on at the same time. And, given the small bar, which can get overcrowded when wedding guests are arriving, how about making it clear the reception area is an extension of the bar, and having a little more seating and menus there?
These are small details, though, attention to which would elevate the hotel from four to five star.
We did have a fabulous time!
Partner
10/10
Exceptional
13 Aug 2019
Helen

Beautiful quiet hotel.

Very quiet room in spite of a very large weddings taking place. Food and service excellent.
Partner

Location & surroundings

Winstanley House
Winstanley House Hinckley Road, Leicester, United Kingdom

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Winstanley House

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