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The City Rooms

Leicester · United Kingdom

Hotel StreetView location

8.2/10Excellent148 Reviews
Cleanliness8.8/108.8
Service8.2/108.2
Comfort8.0/108.0
Condition8.0/108.0
Neighborhood7.8/107.8
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The City Rooms

Enjoy a stay at The City Rooms, an upscale guesthouse located in Leicester City Centre, just steps from Leicester Town Hall and Leicester Market. The four guestrooms feature flat-screen televisions, complimentary wired and wireless internet access, and digital programming.

Private bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Coffee/tea makers and desks are also provided, and housekeeping is offered daily. The guesthouse is conveniently located near King Richard III Visitor Centre (0. 1 mi), Leicester Cathedral (0. 2 mi), and a variety of other attractions.

It is also 12. 4 mi from Loughborough University. The nearest airports include East Midlands (EMA), Nottingham (NQT), Coventry (CVT), and Birmingham (BHX).

Read more about this hotelShow less

With a stay at The City Rooms in Leicester (Leicester City Centre), you'll be steps from Leicester Town Hall and Leicester Market. This guesthouse is 12.4 mi (20 km) from Loughborough University and 0.1 mi (0.2 km) from King Richard III Visitor Centre.

Stay in one of 4 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Guests will find features like a virtual front desk.

Popular amenities

Free WiFi
Non-smoking
Business facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 9:00 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Pets not allowed

Important information

  • Special Instructions
    There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 48 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's Expedia mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Leicester Town Hall 0.1 km / 0.1 mi
Leicester Market 0.1 km / 0.1 mi
King Richard III Visitor Centre 0.2 km / 0.1 mi
Leicester Cathedral 0.3 km / 0.2 mi
Leicester Guildhall 0.3 km / 0.2 mi
Phoenix Arts Centre 0.4 km / 0.2 mi
Highcross Shopping Centre 0.4 km / 0.2 mi
Haymarket Memorial Clock Tower 0.4 km / 0.2 mi
Magazine 0.4 km / 0.3 mi
Newarke Houses Museum 0.5 km / 0.3 mi
Haymarket Shopping Centre 0.5 km / 0.3 mi
De Montfort University 0.5 km / 0.3 mi
Jain Centre 0.5 km / 0.3 mi
The Little Theatre 0.5 km / 0.3 mi
Curve Theatre 0.6 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 4
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Newspapers
  • Meeting room
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    The City Rooms

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    The City Rooms

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    The City Rooms

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The City Rooms

8.2
Excellent
148 Reviews
Cleanliness
8.8 /10
Service
8.2 /10
Comfort
8.0 /10
Condition
8.0 /10
Neighborhood
7.8 /10
Amenities
7.6 /10
50 reviews shown
10/10
Exceptional
03 Jul 2026
Tony
Always enjoy our stays at Coty Rooms
Business
10/10
Exceptional
02 Jul 2026
Mohammed
Everything was perfect…..
Partner
10/10
Exceptional
13 Jun 2026
Pamela
Beautiful building, spacious room, center of the city. This was a great spot, and I’m glad we stayed there! It was a hike up the stairs, so be prepared with your bags. However, the spacious room was worth the hike.
Partner
10/10
Exceptional
05 Jun 2026
Lauren
.
Self
10/10
Exceptional
20 May 2026
Tony
Was a perfect location for our stay in Leicester.
Business
2/10
Poor
13 May 2026
Dingayo
Not my cup of team I’m afraid. Property is not properly serviced.
Self
8/10
Excellent
15 Mar 2026
Karen
Loads of shops, pubs, museums close - very central location
Partner
8/10
Excellent
15 Feb 2026
Emily
Excellent room, very spacious like a mini flat. Only downside was the room was so cold.
Self
2/10
Poor
11 Feb 2026
Tom
This is not an hotel, and it is dificult to get in tuche with her right people. The room it self is ok, but the room is in 3 floor with no elevator. Antogher thing is that you can not regulate the ovns/heaters and in vintertime in Leicter it get real cold.
8/10
Excellent
20 Nov 2025
James
The room was clean, very spacious and well appointed. It's all self service with no F&B so you have to go out to eat.
The shower was hot and powerful, with a huge bath.
The room was just a little cold, but it's an old buildings
Business
10/10
Exceptional
19 Nov 2025
Steven
Smooth check in, great coffee/tea making facilities, spacious/cozy bedroom. We will visit again.
Business
6/10
Pleasant
13 Nov 2025
Clare
On arrival, the key for room one didnt work well. I tried to get in my room and failed. Then asked a passer by who also failed tomopen it. By luck, it eventually opened but as a woman on my own, I got nervous about it not working when I got back late. So had to keep the door ajar for safety so I knew it was open when I got back.

The room itself was beautiful , just stressful getting in.
Self
10/10
Exceptional
13 Nov 2025
Gareth
Great place, great rooms and spotless
Business
6/10
Pleasant
10 Nov 2025
Roberto
The staff very polite and friendly, there are few shops nearby. The position is excellent.
Unfortunately is very noisy , and before 2pm you are not able to be quiet.

The room was very clean , just please double check the toilet paper, don't supply just the minimum quantity.
Self
4/10
Poor
19 Oct 2025
Brendan
Our team member on viewing the room and the establishment refused to stay. As we are local we personally visited the accommodation on 13th Oct and it was clear it did not meet our standards.
Based on the images of the property on Hotels.com we were surprised with what e found. To be honest we were shocked by the state of the decor, the dirty and worn fixtures and fittings and the general poor upkeep of the property.

We were further shocked when we walked into the cold, poorly lit vestibule, safe keys with homemade paper numbers stuck on the wall, up to the top floor along what can only be described as a dilapidated staircase with a awful worn ill fitting carpet and entered the room to find the door was old and not a tight / secure fit (certainly not a place I'd want to stay, never mind a lone female).

The bathroom has a light fitting that doesn't appear to be sealed (bathroom safe?) and certainly not fit for commercial use and worse still the light fitting in the bedroom is hanging from the ceiling showing exposed wires. The general state of presentation is extremely poor and not to the standard we would choose for our team members.
We write this in the genuine hope that the owners
Business
6/10
Pleasant
09 Oct 2025
Ian
Its a good location but the building is all a bit old and tatty - although room and bathroom were clean there are nicer places to stay in Leicester. The price was cheaper than other places so i should have known. But i guess it was OK. There was NO parking on site - so you have to pay for that unlike other places
Business
10/10
Exceptional
05 Sep 2025
Lauren
Excellent value for money in Leicester city Centre. Room is very spacious, quiet and comfortable. Great coffee machine and mini fridge for those who need it. Could use an in room safe for those who bring valuables.
Business
8/10
Excellent
25 Jul 2025
Verified traveler

Great position, poor admin?

Great position in the city, free parking, spacious room, but very hot (in July). Altho there was a fan, it was too noisy to leave on at night.
A bit disconcerting to have someone trying to enter the room at 01:15 saying that the key to our room had been allocated to him! It was lucky that there was a chain on the door that we'd chosen to use.
Partner
10/10
Exceptional
20 Jul 2025
Nancy
Fabulous stay.
I checked in online the evening before as the property does not have a recpetion.
We got there about 3pm and the PIN we were sent was wrong. Luckily a man was there who helped by phoning for us.
We were not informed of which room we had or how to access the key. Once again the man (sorry we do not know who he was) helped us - thank goodness.
The hotel was beautiful. The location was very centeral but quiet. A huge and very clean room really good and comfortable.
The password for the wifi on an information sheet in the room omitted the second exclamation mark. Had to email the main hotel to get the correct password.

Wonderful hotel and would definately stay again but they do need to improve their communication
Partner
2/10
Poor
19 Jul 2025
Jon
The property is not staffed, I arrived and my room key was not there, turned out my room was already booked and someone in it. No alternate rooms in this or sister hotel. Not at toy by them to help find another hotel.
Not heard directly from the hotel to apologise or arrange refund / compensation.
All round poor.
Business Self
8/10
Excellent
18 Jul 2025
Malika
Check in and check out process was very simple. All information was provided by the hotel well in advance. The room was lovely, spacious and clean. Great experience staying here.
Leisure Self
10/10
Exceptional
05 Jul 2025
Pauline

Great location for our trip

Great location, easy free parking, they had provided items that were not always available in much more expensive rooms. We will stay again if we are in the area.
Partner
10/10
Exceptional
01 Jul 2025
Jean

Great price, lovely room.

Really pleased with this place. Massive, clean room. Easy to retreive keys. Car park information was conflicting, said midday the day before and 10.30 in the room info.
Thank you for the fan it was much needed.
Business
10/10
Exceptional
30 May 2025
Caspar
An amazing stay right in the centre of Leicester with secure parking and at an amazing price!
Business
6/10
Pleasant
21 May 2025
Stephen
Pain in the back side, when no reception. Probably my fault for not reading full script. Codes for doors and parking night mare, so spent ages waiting for help. Will be staying in a proper hotel next time. And by the way, room was not that clean or what I had hoped for.
Business
2/10
Poor
08 Apr 2025
Cheryl
Steep stairs
Leisure Partner
6/10
Pleasant
03 Apr 2025
craig

Good overall room i would go back .

Middle of the town so good for food etc..... parking was good i did struggle to find it, even when i got the map , probably just me …..

Room was clean and tidy, nice big smart TV , good coffee machine bed was comfy, shower / bath could do with a slip mat but all in all it was fine.

I stayed in room 4 which was up a few very steep stairways i would not recommend if you struggle physically to be honest.
Business
6/10
Pleasant
03 Apr 2025
Verified traveler

City rooms

The room was good very clean and well presented. The area was not so great. Parking was free
No onsite facilities
Business
10/10
Exceptional
11 Mar 2025
Jenny
A beautiful, peaceful stay! So much space and goregous natural light streaming through sash windiws in the morning.

The rooms are in an historic, listed building, so there are quirks and without the radiators it can be chilly, so if staying in the winter months consider bringing a cosy dressing gown to wrap up in, especially after a relaxing soak in the huge bathtub.

The coffee machine and chocolates were a wonderful treat. As was waking up right in the city centre.
Business
2/10
Poor
03 Mar 2025
Alex
The room was great, comfortable and clean but unfortunately the sash windows are loose so were rattling loudly throughout the night so I couldn't get any sleep.

I contacted the hotel to see if anything could be done to compensate but was told that because it's a grade 2 building it's a characteristic of the accommodation.

What I would suggest is putting some wooden wedges around the window frame to eliminate the movement.

If it wasn't from the noisy windows preventing me from getting to sleep I'd give this hotel 5 stars.
Business
10/10
Exceptional
11 Feb 2025
Hugh
Lovely room in ideal location.
Self
10/10
Exceptional
11 Feb 2025
lang
Good centre location. Full detailed instructions for parking and checkin process.
Business Self
8/10
Excellent
11 Feb 2025
Luca

A different stay in Leicester

Unusual setup and the check-in procedure was slightly confusing when I received it, but the room was spacious and comfortable and so was the bathroom. Location was excellent.
Business
6/10
Pleasant
03 Jan 2025
John
Can't rate the staff because there weren't any.
TV didn't work. Too late to complain (I guess flat batteries in the remote)
Sink plug didn't work (a common hotel problem)
My biggest bug bear was that I received 14 e-mails either from the hotel or Expedia - just for a one night stay - ridiculous!
8/10
Excellent
12 Dec 2024
Verified traveler

One Night Stay

Beautiful venue, spacious room, amazing location, great communications and instructions beforehand. Really comfortable bed.

However it was freezing cold!! Even with the radiators on full blast they stayed luke warm and the room and bathroom never warmed up.
Water pressure in bath/shower also quite low.

I would stay again if these areas were looked at.
Self
6/10
Pleasant
20 Nov 2024
Verified traveler
Had terrible smell and could hear every footsteps from up stairs.
Business
10/10
Exceptional
13 Oct 2024
Paul
Well placed hotel ...nice clean spacious rooms ...pity it's unmanned
10/10
Exceptional
12 Oct 2024
Josh
Very easy to get into the car park, through the entrance and get my key.
10/10
Exceptional
20 Sep 2024
Jenny
What a beautiful venue! Very impressed with the location and the professional team.
Business Self
10/10
Exceptional
30 Aug 2024
Verified traveler

Amazing place to stay

The room and bathroom was very spacious. The staff was so lovely
Self
8/10
Excellent
25 Aug 2024
Chloe-leigh
The property was lovely. The room was very spacious including the bathroom. The bath was amazing!
The only issue was that the tv signal was very bad, even on the apps. It was reported to staff who said that maintenance would call but no-one came to fix it! Could possibly do with a new mattress as the right side was dipped. Apart from that it was a lovely place.
Leisure Partner
8/10
Excellent
26 Jul 2024
Rachel
The building is charming, the room was large and well appointed, the linen, towels and room was fresh and clean and the bed was comfortable the only down side my room was at the top of the building and it took a very long time for the hot water to reach the room and the town clock tower was right outside the bedroom window, it strikes every quarter of an hour ALL through the night, I assume the building is listed as it only has wooden single glazed windows so didnt cut out the noise at all. The hotel had provided earplugs on the bedside cabinet, so must be aware of the noise from the clock. This is a real shame as I am working for a extended period in Leicester and I would have happily stayed here had it not been for the noise.
Business
8/10
Excellent
08 Jul 2024
Jason

Clean, basic accommodation

The room was nice and clean and was pretty spacious with plenty of daylight.
The location is very central so the included parking is essential.
I'd describe this as basic accommodation as it's a wedding venue. When there is no event they let out the rooms but with no staff on site or any of the usual hotel facilities. Entry instructions are emailed the day before your stay - beware Google mail send this to spam.

Access to the rooms is up several flights of steep stairs so unsuitable for those who struggle with this.
Friends_and_family Family
10/10
Exceptional
01 Jul 2024
Karandeep
Really spacious room, comes with many amenities. Private gated parking is a bit tight, but no issue there at all. Needed help with entering the hotel, but called staff and sorted it within seconds. Would definitely recommend 🙏
Leisure Partner
10/10
Exceptional
21 Jun 2024
Caroline

A Room in the City

Amazing stay at The City Rooms.

This hotel is centrally located and fabulous if you're looking to stay in Leicester city centre. There is free parking available, which we used, and it really couldn't have been easier.



The room is absolutely huge, shame it didn't have a super king size bed, this is what I'm used to at home, as there is ample space to accommodate one.

The bathroom was massive and very clean. It was beautiful to wake up to sunshine coming through the sash windows.

Will definitely stay again 💯❤️
Partner
6/10
Pleasant
06 Jun 2024
PAM

Issue

Unable to find the car park for free parking. Went round and round Leicester but to no avail. Therefore we had to pay for parking some distance from the site which caused us issues as we both have issues walking
Partner
10/10
Exceptional
23 May 2024
Mark

The room was spotless and really comfortable.

Very good communication.
Very easy access, beautiful place to stay
The room was spotless and really comfortable.
Business
10/10
Exceptional
03 May 2024
kate
The rooms are very spacious, every detail was thought of, the room was lovely and warm when I arrived despite it being a lovely old building. I would highly recommend.
Business Self
4/10
Poor
30 Apr 2024
Jonathan
Hotel Room was lovely! Beautiful building, clean and Quiet.

Did not receive any information via Expedia from the hotel regarding check in despite contacting them over 6 times the day prior to visiting. Phone number did not answer but sister hotel was as helpful as could be. There was an issue with the messaging, they were able to send the information via email but this took a lot of effort and time to sort.

Parking was incredibly difficult, not able to turn around in car park so almost need to reverse in to be able to get out when leaving. When we arrived the key was missing from the key safe and the bedroom door left open. We had to find staff to find the key they had misplaced which was worrying given the lack of correspondence prior to arriving.


Leisure Partner
8/10
Excellent
14 Mar 2024
Teresa
Few things I'd like to point out : the room was very spacious, so much so that a sofa would be very appropriate at the end of the bed, considering there's only one desk chair and the bed is super low. The TV is super far from the bed, a sofa or sofa chairs would be a welcomed addition.

Secondly, I drew a bath, that took an hour to fill, not only because the tub was larger than average, but because the stream was so low. Literally an hour, I timed it. And for security reasons, you should very much consider adding handles to the tub to get in and out. I have a bad back and had trouble maneuvering without them.

And yes, the night crawlers are quiet loud. They only subsided at around 2am. Thanks for the ear plugs! :/
Leisure Pet

Location & surroundings

The City Rooms
Hotel Street, Leicester, United Kingdom

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The City Rooms

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