Name: Campbells Guest House
Address: Westleigh Road, 17-19, Leicester, LE3 0HH, GB

4/10

Poor

10 May 2026

Henry

Decent on paper, disappointing in reality.
The room looked fine in the photos but fell short in person. We were on the ground floor and arrived to a strong smell of cigarettes - the throw blanket had a burn hole in it, suggesting a previous guest had smoked despite the advertised £100 fine. There was pink staining on the shower floor and the only chair had a broken spindle on the back - when I went to move it, the top rail separated entirely from the remaining spindles and I had to pop it back into place myself.
The Wi-Fi was very unreliable, especially at night. A fan was provided but too small and underpowered to be effective from the desk socket where it was plugged in - even at full cable stretch, my wife couldn't feel it from the bed. We moved it to the bedside socket, which helped, but worth knowing if you're a warm sleeper.
The bed was comfortable enough, but pillows were thin and there was only one each.
When we asked upon check-in if we could order takeaways, staff said yes - but advised us to make sure we locked the front door carefully afterwards because of 'local druggies' that try to get in. Sure enough, throughout the night we could hear groups outside our window, which we'd had to keep open due to the cigarette smell on arrival. It made for an unsettled night.
The guest house is clearly trying - the information sheet was thorough and staff were friendly - but the room condition and security concerns made this a less than comfortable stay.

Partner

10/10

Exceptional

26 Mar 2026

Perform Engineering Services LTD

Please put tissue box in Room. And also Handwash in Washroom. Rest All was great and Awesome. Parking is free after 6pm infront of It till 7:30am.

2/10

Poor

24 Feb 2026

Will

Despite a request for a disability friendly room we found ourselves at the very top of the guest house and having to carry heavy luggage with a disability was totally unacceptable.

In addition to this we were met with a pungent smell of cigarettes and cannabis and the smell unfortunately was rife in our room and we were unable to remove the smell despite having windows open all night and using our cleaning products as air freshners .

The bathroom was in a despicable state very very dirty toilet and bathroom floor, so much so my partner had to use the additional towel as an impromptu bathmat.

The curtains were stained and cobwebs were visable around the room.

In fairness the bed was comfortable enough, tv worked and it had the tea/coffee/kettle as you would expect.

I know I wasn't staying at the ritz but you still expect a certain level of cleanliness and hygiene wherever you stay and unfortunately this was one of the worst establishments i have ever stayed in.

sesdespithavwindunable

Partner

2/10

Poor

12 Feb 2026

Mohana

Had to run around three streets for parking. No parking available at the property. Room was giving off cigarette smell. Too noisy.peop.walking by to

Business

6/10

Pleasant

02 Dec 2025

Florbela

Definitely the rooms need a renovation the pics don't match at all ..update everything specially the sockets as almost was electrocuted..
The gentleman in charge was very nice

Leisure Self

8/10

Excellent

03 Oct 2025

Keven

Shops close

Self

8/10

Excellent

17 Aug 2025

Mohamed

Good

4/10

Poor

07 Aug 2025

Neil

Not the worst property I've stayed in but a close second. Shower/toilet cubicle was particularly poor

Leisure Self

8/10

Excellent

15 Jul 2025

David

One night in Leicester

A quick one night stay, comfy bed, convenient shared bathroom. TV was good and WIFI excellent.

Self

10/10

Exceptional

30 Jun 2025

Jessica

Brilliant place to go would recommend to anyone

My stay was amazing the staff was very friendly and helpful always there when you need anything and always respond to you it’s a really nice place to stay for long term or short term very homely and your ways made welcome couldn’t say anything bad about it would recommend to anyone if they want a cheap and exelant survis

Business Family

6/10

Pleasant

24 Jun 2025

Shashikant

I don't like

6/10

Pleasant

15 Jun 2025

Liam

Campbells guest house

Rooms were nice and had recently been redecorated. The shower/toilet was very outdated and very awkward to manouvre as it was very small. The shower head was gushing water from everywhere.

2/10

Poor

12 Jun 2025

Robert

Do not book this property.

Building is run down. Rooms are very dirty and not clean.

Bathroom is dirty, carpets not hoovered and dirty. Room very dusty. Switches in room dirty and grime.

Not hygienic.

Property should not be on Expedia.

Leisure Self

6/10

Pleasant

26 May 2025

Andrew

Friendly owners, cheap and basic. Had made the effort to make it clean and neat but was still a bit dated and basic. I would stay again if I was looking for a budget stay in Leicester.

8/10

Excellent

12 May 2025

shazad

Campbell guest

Mandeep was a very good host phoned me on the day and asked what time I was to arrived I arrived early no extra charge for early check in. He also give me a parking permit so I did not had to pay for the parking was free. The room was average for me other than that everything was fine.

Friends_and_family Family

2/10

Poor

04 May 2025

Daniel

Relegation stay

Me and my son stayed here for the night after seeing our beloved Saints lose pathetically 0-2 to Leicester City but tbh it wasn't the worst display of the of the day as Cambells guest house had much much lower levels of quality. Omg what a disappointment. I've never stayed in a place like this before and never again. I didn't see this coming after seeing the photo's online. Book at this place at your mercy..... almost forgot about the pretty much concrete bed, i was half expecting the house owner to give me a business card for his uncle chiropractor on the way out

Unbelievable

Friends_and_family Family

8/10

Excellent

06 Apr 2025

Asani

It was good and comfortable and it is located at a convenient location for me.

Business

2/10

Poor

06 Mar 2025

Verified traveler

The place is not value for money,the corridors smell awful and the standard is not good enough

Business

2/10

Poor

10 Feb 2025

Verified traveler

The worst hotel

It was the worst hotel I have ever stayed in. The carpets in the room were full of disgusting stains. The toilet and shower were shared. The inside of the toilet was very dirty. There were traces of unwanted dirt on the walls. There were yellowish leaks behind the white door. The shower was filthy all around.

4/10

Poor

15 Jan 2025

King

This property hygiene is awful.

Business_and_leisure Self

2/10

Poor

26 Dec 2024

Ibrahim

The shower cabin was very dirty, the bathroom floor was dirty and the bedsheet I was given had blood stain in it.

The apartment itself smelled nice, I was provided with still water, tea bags, milk and sugar although I didn’t use them except the water.

Business_and_leisure Self

10/10

Exceptional

15 Dec 2024

Simon

It was nice place to stay

Leisure Self

6/10

Pleasant

08 Dec 2024

Mark

The owner was a very friendly and helpful chap. I was there for 5 days and was rather surprised that no house keeping was provided in that time. Had to make do with 2 towels and the handful of tea coffee and milk was used on first day, when not replaced I bought hot chocolate at Iceland on the corner. On a much more positive note the room was very warm and had to turn radiator down and sleep with window open, certainly no chance of ever getting cold staying here. The en-suite bathroom and toilet was quite good with nice hot spacious shower. The twin beds were very comfortable and slept very well, despite the noise from guests on the creaky staircase. If there was a housekeeping service available and WiFi password available to me then I would have rated 4 stars instead of 3. Never saw owner upon checkout to say about the room not being serviced when on Expedia , it says it’s supposed to be.

Leisure Family

4/10

Poor

05 Dec 2024

Neil

Not very nice

2/10

Poor

30 Nov 2024

Yakub

Very dirty.

Leisure Friends

10/10

Exceptional

27 Oct 2024

Patrick

The room was amazing the host was great would recommend to anyone

Leisure Self

4/10

Poor

20 Oct 2024

Maureen

Shower and toilet very small area and not very clean. No hangers. One bath towel. It’s run down damp on walls as you go up to your room.
Stairs very narrow and steep.

4/10

Poor

17 Oct 2024

David

Grim

This was a very run down guest house, the bathroom which had a shower and toilet was preety grim. Someone used the toilet whilst I was out and didn’t flush. The light pull cord on the bathroom was actually black from grime. The bed though was comfy and the carpet clean. Grim overall though

Business

10/10

Exceptional

19 Sep 2024

Martin

Good budget accommodation

Good budget accommodation

Business

6/10

Pleasant

11 Sep 2024

Paul

The property I would say overall is pretty average it's an old building that hasn't really been modernised , it's also a very noisy area never seems quiet I prefer a nice quiet place so for me personally I think it needs some improvements,but I guess it meets the basics needs for a stay on the plus side the rooms are fairly cheaper compared to more modern Hotels.

Leisure Self

4/10

Poor

10 Sep 2024

john

Very shabby although very cheap

Leisure

6/10

Pleasant

25 Aug 2024

Ben

All good
But miss where bin?

Partner

10/10

Exceptional

23 Aug 2024

Klevis

Perfect

Business Friends

2/10

Poor

04 Aug 2024

Rob

We walked out within 5 minutes of arriving at this facility, The property was not inviting. It was dirty, poorly decorated, not as seen in the pictures!! The outside was dirty and ugly and we were greeted with bags of personal belongings thrown all of the floor outside. All furniture in the room is broken, dated and dirty with a burn mark in the carpet. No personal bathroom available. I would NOT recommend this facility.

Leisure Family_with_children

2/10

Poor

17 Jul 2024

Krunal

The dimensions of the bathroom are inadequate and comparable to the size of an aeroplane toilet. The beds were not comfortable, and the cleanliness of the room was unsatisfactory. It is not a place to stay with a couple/family.

Business Partner

2/10

Poor

04 Jul 2024

Dandy

Terrible experience to say the least

Leisure Partner

8/10

Excellent

01 Jul 2024

Emmanuel Ankeli

The carpet need to be change.

2/10

Poor

25 Jun 2024

Jay

Do Not Go!

The whole place was dirty. The staff were rude, the floor felt like it was about to fall through (dodgy floorboards). Everywhere was filthy. I hated staying here. Nothing matches the pictures. Parking on the road which you have to pay for. Was definitely overcharged for the room I got. Would have been nice to have a lamp instead of one massive big light. I found black hairs on my pillow. Couldn’t wait to leave there. Absolute rip off. Do not go!

Self

2/10

Poor

04 Jun 2024

Adam

Ive been working away from home for 10 years now, this is by far the worst. Avoid like the plague.

10/10

Exceptional

27 May 2024

Roman

.

2/10

Poor

24 May 2024

Ahdryana

The photos that are on the site are old, so apart from the number of beds you matched with the photos, everything left looked nothing like the ad! Dirty room with the smell of mould, stains everywhere on the walls, old painting, old furniture, terrible shared bathroom has no words! Don't stay there, unless you want a terrible experience!

Leisure Family

2/10

Poor

18 May 2024

Sameer

To far from city centre and the bathroom was so dirty

Business Self

2/10

Poor

01 Apr 2024

Rahil

.

Family

8/10

Excellent

29 Mar 2024

Verified traveler

Friendly staff and good location

Business Self

2/10

Poor

28 Jan 2024

Neil

Avoid this place at all cost. The room we were giving was incredibly dirty, there was actually grease on the walls. The shower worked in the evening but not in the morning. We told the owner that the TV wasn't working, he came into the room and wiggled the remote around and then said there was nothing he could do. There is no option for parking. In all honesty I couldn't wait to leave that cesspit and I'll never go back there. Embarrassing.

Leisure Partner

2/10

Poor

24 Nov 2023

M

Its appalling. No sink in the room working. Disgusting place to ever visit and wooden staircase and floor makes horrible noise. Paint work, door frames, doors, sink, furniture. It all looks like being reused/repainted since it was first fitting. I wish I could give zero star to the property.
Don't know why it's listed on a decent site like hotels.com.
I know it's cheap, but it's pointless when nothing works, and it's like an animal shed.
Resident permits parking all around the place, and you can only park at the entrance of the road after 6 pm.
All the neighbours around are loud, and throughout the night, you'll hear them shouting.
It's not a hotel... simple.

Business Self

6/10

Pleasant

22 Oct 2023

Verified traveler

Bathroom has no hand wash soap.

Self

4/10

Poor

24 Sep 2023

Andrew

Inside it was shabby and whilst not dirty was very much in need of a paint job. Ive stayed in many such places and I’d rate this one between the poor and fair. No lift. No parking without a permit directly outside (cheap parking (50p for 3 hours, free 7pm-7am) at end of street but not always space). Shower rail, downstairs and along corridor broken but could make it work, towel provided was postage stamp sized - it wouldnt cover you walking from room to shower!!!!!. My sheets/pillow smelled slighlty of tobacco smoke but the room didnt. Its par for the course for this kind of place and location - not the best, but cheap and tolerable for one night.

Leisure Self

2/10

Poor

03 Aug 2023

John

It was so run down I could not stay there.
I have used expedia for years
This is the worst hotel I have been to
I had to go elsewhere
I expect a refund or I shall not be using expedia in the future
John Jestico

4/10

Poor

31 May 2022

Marcin

Try harder to find different place

It serve its purposes but I wont stay there again. I was happy to leave gueat house erlier instead staying till the end of my booking. I wont recommend it to anyone. Avoid.

Friends_and_family Friends