Name: Voco Leicester
Address: 101 Welford Rd, Leicester, LE2 7QS, GB

10/10

Exceptional

02 Aug 2026

Matthew

Great location, friendly and helpful staff, enjoyed a great weekend, would stay again

8/10

Excellent

02 Aug 2026

Benjamin

Nice hotel would return if I’m in the area again

10/10

Exceptional

02 Aug 2026

Cyrus

Great hotel, very cool styling to the rooms and bar/restaurant

10/10

Exceptional

31 Jul 2026

Ryhan

Great hotel and excellent location. Enjoyed our stay

10/10

Exceptional

29 Jul 2026

Mercy

It was a great stay for three days

10/10

Exceptional

28 Jul 2026

Anwarali

Immaculate The only down side is, having to pay for parking

8/10

Excellent

23 Jul 2026

Martin

Great hotel. Reception was helpful Bar and restaurant very good.
Add £20 to park.

10/10

Exceptional

23 Jul 2026

Surajudeen

Excellent amenities. Great value for money.

4/10

Poor

20 Jul 2026

Reem

I was double charged when I checked-in and had I not mentioned it, the staff wouldnt have noticed this either (my booking was online and pre-paid). The room itself was clean and spacious, however, the walls are paper thin and so I had a sleepless night because of the family next door with a crying toddler all through the night. I had specifically asked to have a quiet area booked so felt quite disappointed when even this wasnt factored in resulting in a very tired long drive back to London! Lastly, there were extra charges that I had to pay for breakfast in my room that I was happy to pay for when I checked out. The receptionist, even though could hear how sleepy I was when she called to tell me about it, didnt even have the courtsey to suggest I pay for it when I am properly awake (hotels big on hospitality and highly rated customer service pick on such cues) considering it was 7 and checkout was 11am. I was told this wasnt possible and then had to stay up & wait for housekeeping to come and charge me for the 5 pounds. Overall, very poor service from various members of staff. Parking is another issue here where I saw a few customers complaining about not having a spot despite booking for one. I parked in the stadium a few minutes walk from the hotel. Overall I would say the staff needs training around hospitality as with the current state of affairs, I dont think many would come back.

Self

10/10

Exceptional

18 Jul 2026

Guy

Hotel was perfect for the night in Leicester. Room and location great.

Self

10/10

Exceptional

16 Jul 2026

Andrew

This was our 2nd Voco after Vietnam, we really enjoyed our stay, we love the minimalist style, the breakfast was just right (there was no vegetarian sausages but we were ok with that), the room was clean and they used pillow protectors which was I was very happy about as I don’t think I could sleep without it and the bed was very comfortable with pillow top on it. We’ll come again. Thank you.

Partner

6/10

Pleasant

14 Jul 2026

Nigel

We accidentally booked the wrong month, through Expedia. Expedia said we could move the booking, but the hotel needed to do it. The hotel said we could move the booking, but Expedia needed to do it. We lost the money and had to book again. Parking is very limited, you have to park in the hospital car park, which I'm not comfortable with. The aircon was good but shut itself off in the middle of the night, at which point the fridge started making a clanking sound, or maybe it was the aircon. The staff were very nice and helpful and the room was lovely.

Family

10/10

Exceptional

11 Jul 2026

Jason

Air con was brilliant and well used in this hot weather.

Staf,were friendly and professional. The room was clean and nice bed.

Shower was great and parkong was good.

Only downside was not much choice at breakfast but what selection they had was very good.

Self

10/10

Exceptional

10 Jul 2026

Laura

Excellent as usual. The nicest hotel in the city.

Business

10/10

Exceptional

07 Jul 2026

Darryl

Excellent hotel, extremely convienient for visiting a patient at LRI. Staff amazingly friendly and helpful.

Family

2/10

Poor

05 Jul 2026

Amy

Room had been prebooked and paid for, hotel had been called and car parking booked in advance. On arriving at the hotel the car park barrier was being repaired with gaffer tape and we were instructed to park on double yellows. On attempting to check in we were told the hotel was fully booked and they didn't have the room that had been booked. They next found us a room at a lower grade and offered free car parking as compensation. They then told us the room hadn't been paid for and I had to show them the receipt of payment which I had. Finally went put to put cases in the room and left to explore Leicester. On returning we got to the car park to find no car parking spaces free. When attempting to take a shower the water in kept turning off. At breakfast we were informed we had 30mins before the dinning area closed, so we picked up food and tried to get coffee. Both coffee machines were broken and took over 30mins to get working again. Yes by this time breakfast was cold and the food counters were closed. Not long after we were kicked out of the dining area.

Partner

8/10

Excellent

04 Jul 2026

Mim

There was an issue with our booking which we felt wasn't handled well by the staff in reception, but waiting staff in restaurant were much more accommodating. We have stayed at Voco before, but this stay wasn't quite as good as our last. Breakfast was understaffed and took over half an hour to bring 2 poached eggs on toast, minus the toast. Poached eggs were hard. We did receive it for free when complained. Everything comfortable and in good working order in room.

Partner

10/10

Exceptional

28 Jun 2026

Neeraj

Clean room good staff tasty food

Partner

6/10

Pleasant

28 Jun 2026

Ian

1). Receptionist was quite rude - after requesting that I parked in the waiting area outside the hotel before I could park only to be informed that there was no parking available and that I should have booked a parking space. As a Blue Badge Holder I was told that could not park outside however when I left the hotel to attend my function several vehicles were parked in the same place outside the hotel where I was told i could not park.
2) The shower draiage system seemed to drain really slowly which cased the access water to flood the floor in the bathroom - this now seems to be quite normal in 99% of hotels I stay in - lack of maintenance is what its known as!
3). I asked for 2 x nice soft poached eggs for my breakfast, the type that when you install your knife the yolk tumbles onto your toast - what arrived were last weeks squash balls which really put me off my meal.

Self

10/10

Exceptional

27 Jun 2026

Sally

Helpful staff
Clean
Quiet
Nice amenities

Family

10/10

Exceptional

27 Jun 2026

Laura

Excellent value for money, lovely style, nice bar and seating area. Room spacious and clean with nice touches

8/10

Excellent

26 Jun 2026

Christian

Really comfortable rooms and a great shower.

Self

10/10

Exceptional

24 Jun 2026

Hyrum

Start to finish, the staff were incredibly helpful in explaining what their amenities and services they have, as well as assist me in getting my suite key replaced after I forgot it in my room. They also offer breakfast that is reasonably flexible and the ability to order food from your room at most hours. Room service was done on the daily and you can request refills from the complimentary snack parlour via the phone or in person. Wifi was also provided for free.

Self

10/10

Exceptional

23 Jun 2026

James

The best hotel you’ll find for the price. Simple as that.

10/10

Exceptional

21 Jun 2026

Craig

Very good new hotel with really spacious and well designed rooms

Partner

10/10

Exceptional

18 Jun 2026

Pj

It was so lovely the minute we stepped in the hotel the reception Zionist was to warm and welcoming. We had a standard room and it was so nice .. modern and spotless..
my friend at breakfast carnt have certain coffees and milk a.. she carnt have coffe from machines . The waiter at breakfast went and her a fresh one and brought to table.. which we have never got from other hotels .. overall we were extremely happy and will be staying again x

10/10

Exceptional

14 Jun 2026

Kerry

Wasn't aware of limited parking but staff were extremely helpful with alternative.
The chap that checked us in was brilliant and so chatty and helpful, shame I didn't get name.

Business Family_with_children

10/10

Exceptional

14 Jun 2026

Pamela

Good

8/10

Excellent

03 Jun 2026

Nick

Just a one night stop. Was not a match day so no chaos. All usual good standard

10/10

Exceptional

02 Jun 2026

Mary

This is a fabulous hotel in all aspects but I must mention the excellent breakfast in particular. So much choice and delicious. Modern environment with lots of space and high quality furnishings. Individual rooms are original and fully equipped. Our new favourite in Leicester. Good price too. Love it. Staff are really nice and friendly.

Partner

10/10

Exceptional

29 May 2026

Pauline

Overall great facility

Partner

8/10

Excellent

28 May 2026

Chris

Staff could have done a better job in terms of welcoming and parking options. Room was decent enough with a large enough bed, however the shower had a distinct weed/cigarette smell to it. Has so much more potential than what they do.

Partner

10/10

Exceptional

28 May 2026

Peter

Booked in for a one night. From reception and throughout our stay I could not fault anything.

Partner

8/10

Excellent

26 May 2026

Terri

We had a really lovely stay at voco Leicester. The hotel was welcoming, comfortable and genuinely dog friendly, which made such a difference when travelling with our third family member. Both my son and I really enjoyed our stay, and the atmosphere was warm, relaxed and family-friendly.

The staff were very helpful, the hotel itself was clean and stylish, and it was a great base for our visit. It is always a relief to find somewhere that makes furry family members feel welcome rather than like an inconvenience. Including at meal times. When we ate our dog ate; from scrambled egg for breakfast to freshly grilled chicken breast in the evening. The food tasted great and was very good value for money in terms of portion size and our pup would agree. My son and I throroughly enjoyed the mocktail menu!

The only downside was that we had expected there to be a gym and pool, as advertised, but unfortunately these facilities were not available. That was disappointing, especially as it had formed part of why we chose the hotel and due to the very hit weather the pool would have been an exceptionally welcome addition.

Overall, though, we had a positive experience and would happily stay again, particularly because of how dog friendly and comfortable it was.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Jenny

Lovely hotel, really comfortable bed, fantastic decor. Always stay here when in Leicester.

Family

8/10

Excellent

25 May 2026

Rosemary

Good location and helpful to have parking. Staff very welcoming. Good breakfast and comfortable bed.

Partner

10/10

Exceptional

25 May 2026

Apinder

An excellent hotel that is very clean and very well located. It has its own underground car park which is great for overnight parking. While the hotel does not have gym and swimming, but if you want a good night’s sleep then it’s definitely better then your premier inn / travelodge.

My recommendation would be that for customers maybe a more competitive breakfast rate. If you book in advance it’s £14.95 but on the day £17.95. There were four of us stating and if breakfast was maybe £10 pp we would have eaten there as opposed to going out to the city centre. Apart from that can’t fault it.

Family_with_children

10/10

Exceptional

24 May 2026

Michelle

Excellent stay couldn’t fault a thing

Partner

10/10

Exceptional

23 May 2026

Lopa

Everything about this place was great. Recommend!!

Partner

10/10

Exceptional

23 May 2026

Ian

Was a really easy check in and I have to say that the rooms are perhaps one of the best we have stayed in of which there are many. Lovely staff on reception and behind the bar, rooms were immaculate, can’t wait to stay again.

Partner

10/10

Exceptional

23 May 2026

Fraser

Excellent location and real value for money

8/10

Excellent

23 May 2026

serge

Good value for money.

Family

10/10

Exceptional

12 May 2026

Timothy

The hotel is great, just think the bar is understaffed and slow service. The hotel would benefit from an experienced bar staff. That said the staff are pleasant they just lack the bar training and experience.

Friends

8/10

Excellent

10 May 2026

Stephanie

Limited on site parking so plan ahead. Also during match days the hotel restaurant was overwhelmed and service did suffer.

Partner

10/10

Exceptional

09 May 2026

Jessica

Great Cheap option

10/10

Exceptional

09 May 2026

Stephen

Just a great, smart, modern, affordable spot in a good location!

Self

10/10

Exceptional

08 May 2026

Emma

Really lovely little gem in the centre of Leicester. It was giving boutique hotel vibes and despite us only being in the room for a short period, it was lovely and reasonably priced. We didn’t realise we had to book a parking space though and ended up parking opposite in the hospital multi storey. The bed was comfy, the room was clean and we had a snug smaller sized room but would visit again for sure! They could have done with another staff members on the desks on the Sunday morning as the check out queue was really long.

Friends

6/10

Pleasant

07 May 2026

Sean

Reception staff pretty poor, not helpful, seemed more interested in conversing with each other.
The restaurant staff however were exceptional

Self

10/10

Exceptional

07 May 2026

Mary

Excellent throughout! Breakfast was one of the best we’ve ever had! Spacious well decorated modern room! Great bar! Good location! Our new favourite in Leicester Great value too

Partner

6/10

Pleasant

06 May 2026

Donna

Receptionist at pre check in was a little abrupt. My room wasnt clean and i had to ask for tea, then had to ask for milk. Bar staff friendly

Self

10/10

Exceptional

04 May 2026

Matt

Good hotel with secure parking if you book early enough. Comfy beds, powerful shower, clean and nicely kept. Good staff also.

Friends_and_family Friends

10/10

Exceptional

30 Apr 2026

dietmar

Easy access to rugby and football grounds, short walk to the city centre and good priced rooms

Partner

10/10

Exceptional

25 Apr 2026

Martin Ian

lovely clean hotel, but be warned parking is expensive like a lot of hotels

Self

10/10

Exceptional

23 Apr 2026

Tim

Really pleasant staff , lovely hotel

Business

10/10

Exceptional

19 Apr 2026

Natalie

Stayed for a tigers game and it was absolutely lush - gorgeous coffee in the lair the next day too!

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Meagan

Hotel was spectacular.
The room was extremely comfortable definitely will be coming back.

Self

10/10

Exceptional

19 Apr 2026

Helen

Helpful staff and a huge comfy bed

Self

10/10

Exceptional

17 Apr 2026

Mike

Nice modern hotel.

Self

10/10

Exceptional

12 Apr 2026

Roman

Is really good hotel I was impressed,but with parking was problem I should look for some parking space around….

Partner

8/10

Excellent

11 Apr 2026

Steven

Great place but poor parking

10/10

Exceptional

10 Apr 2026

Gary

Hotel was great but getting parking was a pain

Self

10/10

Exceptional

10 Apr 2026

Elaine

Staff were nice and friendly. We arrived early and our room was ready. It was clean. Breakfast was good.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

malcolm

Limited parking but adequate parking nearby.
Both the breakfast and evening meal was excellent.
Staff were superb.

10/10

Exceptional

07 Apr 2026

Rishi

The hotel is quite a new one so its very nice and modern. Rooms are spacious enough and clean. Bathrooms are fantastix

Self

2/10

Poor

06 Apr 2026

Wali

The washroom was not clean, stains on toilet seat and the sink had debris.The table was dirty. The kettle had some liquid inside still from the last customers it wasnt cleaned before the room was given to us. There was no coffee machine in the room even though it was said in the booking that the queen room contains coffee machine. Overall it was totally not worth the price. 👎👎👎👎👎very disappointed

Partner

10/10

Exceptional

03 Apr 2026

Karim

Great staff at reception.

Partner

10/10

Exceptional

02 Apr 2026

Andreia

Great price, great location and a really good room!

Self

10/10

Exceptional

31 Mar 2026

Paviter

Brilliant

10/10

Exceptional

29 Mar 2026

Priya

Really nice hotel, modern vibes

10/10

Exceptional

28 Mar 2026

Pritti

Yes

Partner

6/10

Pleasant

28 Mar 2026

paul

For some reason we were put in a accessibility room. The bar was nice but the barman could have done with waking up a bit. Had a bar snack which was served with luke warm chips. I don't know how they can charge 6.25 for a pint but charge 3.20 for a half. Shouldn't it be half the price of a pint

Partner

10/10

Exceptional

22 Mar 2026

Sam

Perfect location

Partner

10/10

Exceptional

16 Mar 2026

Thomas

Fantastic hotel, the room was stunning can’t wait to stay again. Made the match day even more special. The hotel bar and lobby is great for watching other sport too with a huge cinema screen

8/10

Excellent

15 Mar 2026

Michelle

Everything was perfect aside from the breakfast. On this occasion, the kitchen did not appear equipped to serve Eggs Benedict. In the past, the restaurant has offered pebble sized circular portions of butter, gluten-free muffins, lashings of hollandaise sauce with the ham and the poached eggs. The poached eggs did not ooze yolk as they were hard, they didn’t appear to be placed upon muffins either.There were small glass jars of mayonnaise with an absence of HP sauce and ketchup. Breakfast was disappointing this time but overall, a good stay.

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Oluwaseun

Wonderful

Self

10/10

Exceptional

27 Feb 2026

Phillip

Excellent hotel, my go-to every time I’m in Leicester with work. Rooms great, comfortable bed, amazing shower.

10/10

Exceptional

23 Feb 2026

Clara Louise

Great room, friendly staff - generous room and very quiet. Good breakfast and 10 mins from the station.

Family

8/10

Excellent

19 Feb 2026

Nazir-Ahmed

The smoothy at breakfast, banana and mango was awesome....bit of mint would be a good addition

Family_with_children

10/10

Exceptional

15 Feb 2026

Neil

Excellent room, well laid out and most of all clean, quiet with a hot shower. Just perfect for a weekend away.

Friends_and_family Friends

10/10

Exceptional

11 Feb 2026

Matthew

Good clean rooms, friendly staff on reception

8/10

Excellent

08 Feb 2026

Temitope Adefolabi D

No parking

10/10

Exceptional

27 Jan 2026

James

I loved staying here. From the chic room to having a great night sleep. Nespresso machine in the room and super shower to wake me in the morning. Will definitely stay here next time I visit Leicester.

Business

10/10

Exceptional

20 Jan 2026

Simona

Great

Leisure Partner

10/10

Exceptional

19 Jan 2026

Sanjeev

Great size rooms

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Will

Great hotel

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Elayna

This was a last minute booking after we decided to go to a gig at the O2 Academy. It was perfectly located, the staff were friendly, the room was clean, the bed extremely comfortable and the shower excellent.

Couldn’t fault the stay or the hotel.

Leisure Partner

10/10

Exceptional

15 Jan 2026

Parveen

The young girl at the reception was very good. We had issue with the heating in the room but promptly handled the issue and organised another room and went far as putting the heating on in the room before we moved there. The Hotel is in a great location. Really pleased with the stay.

Business Family

6/10

Pleasant

15 Jan 2026

Liz

Single beds are small singles. Sheets had stain. Breakfast and restaurant food were very good

Business Family

8/10

Excellent

14 Jan 2026

Ethan

Good for the price

10/10

Exceptional

11 Jan 2026

Joanne

The staff were warm and welcoming on our arrival.

One of the rooms in our party was for a person with an electric wheelchair.

The accessible room was perfect. There was room around the bed to get around and the bathroom was petfect for transferring.

The other rooms were laid out for comfort and convenience. There was even a fridge in every room, which we all loved.

The air conditioning was perfect for me as I like my room cool to get a good nights sleep.

My only criticism would be the reduced menu over the Christmas period especially if you have people with food allergies in your party.

The kitchen staff went above and beyond to meet our needs hence my 5 star review.

Would definitely stay there again and have already recommended the hotel to all my family and friends.

Well done..

Leisure Family

10/10

Exceptional

11 Jan 2026

Gavin

Clean room great staff always friendly

Business

6/10

Pleasant

05 Jan 2026

DEBRA

Expensive drinks served in plastic cups. Not acceptable with the excuse being match day. Much better experience when we’ve visited the courtyard by Marriott at Exeter to watch Tigers play Chiefs and their bar service is so superior and you get your drinks in glasses!

Leisure Family

10/10

Exceptional

03 Jan 2026

Malcolm

All good

Friends_and_family Friends

10/10

Exceptional

01 Jan 2026

Dexter

Room was spotless staff very friendly and professional and excellent quality in food

Leisure Self

10/10

Exceptional

01 Jan 2026

Chris

Staffs are nice & responsible.

Leisure Family

10/10

Exceptional

26 Dec 2025

Guhar

The housekeeping here is spot on, the staff at reception, breakfast service and the chefs are friendly and kind. This is why we choose Voco every time!

Sometimes things are slightly wrong but everyone is so quick to help and fix it, you can't complain.

Friends_and_family Family

6/10

Pleasant

25 Dec 2025

Daniel

Disappointed that I couldn’t book an evening meal Breakfast was horrendous paper cups as they had not time to wash mugs 2 staff running around to try and service a busy breakfast service was unfair on them
Gluten free toaster was missing
No spoons
No milk

Leisure Family

10/10

Exceptional

24 Dec 2025

Timothy

Great hotel and ideal for the rugby.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Gurbachan

clean and spacious!