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Home2 Suites By Hilton Harvey New Orleans Westbank
New Orleans - LA · United States
1701 11th Street Harvey Louisiana 70058 UsaView location
8.8/10Excellent228 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort9.2/10 9.2
Condition9.0/10 9.0
Amenities8.6/10 8.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Home2 Suites By Hilton Harvey New Orleans Westbank
When you stay at Home2 Suites by Hilton Harvey New Orleans Westbank in Harvey, you'll be in the business district, within a 15-minute drive of Ernest N. Morial Convention Center and Port of New Orleans.
This hotel is 8.3 mi (13.4 km) from Caesars New Orleans Casino and 8.5 mi (13.6 km) from Bourbon Street. Make yourself at home in one of the 106 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and microwaves.
Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with cable programming provide entertainment. Conveniences include separate sitting areas and minibars, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 11
Pet max weight (per pet) in lb is 20
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
21
-
Optional fees
- Pet deposit: USD 125 per stay
- Pet fee: USD 125 per accommodation, per stay (maximum USD 125 per stay)
- Service animals are exempt from fees
- Early check-in fee: USD 25 (subject to availability)
- Late check-in fee: USD 25 for check-in between 11:00 AM and 11:30 AM
- Late check-out fee: USD 25 (subject to availability)
- Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Boomtown Casino
4.4 km / 2.7 mi
Mississippi River
5.5 km / 3.4 mi
West Jefferson Medical Center
7 km / 4.4 mi
Oakwood Center
7.3 km / 4.5 mi
Jean Lafitte National Historic Park and Preserve
7.7 km / 4.8 mi
Algiers Ferry Terminal
10.8 km / 6.7 mi
Ernest N. Morial Convention Center
12.2 km / 7.6 mi
National World War II Museum
12.6 km / 7.8 mi
Mardi Gras World
12.6 km / 7.8 mi
St Patricks Church
12.7 km / 7.9 mi
Bayou Segnette State Park
12.7 km / 7.9 mi
Port of New Orleans
12.8 km / 7.9 mi
Lafayette Square
13.3 km / 8.3 mi
Julia Street Cruise Terminal
13.4 km / 8.3 mi
Riverwalk Marketplace Shopping Center
13.4 km / 8.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Home2 Suites By Hilton Harvey New Orleans Westbank
75
reviews shown
Monishia
The property was very nice and clean. The staff was very helpful the whole team from day tonight I would recommend all my family and friends to come to this particular property. Property was also clean parking didn’t have any problems with parking.
Arnold
Room had a sour smell and noticed the sheets and blanket on the bed had a sour smell, like they were left on the washing machine too long then placed in the dryer. They brought just sheets we had to change them ourselves and they didn’t even remove the sour sheets from our room. Not a pleasant stay this time will be finding another place to stay when I return.
Brenda
Everything was great except the staff. They weren't terrible but checking in and checking out, we had to wait for staff to finish conversations with other workers before even acknowledging us. Other than that, it was a very pleasant stay
Diana
Pool not in condition for swimming other than that it was amazing
Susan
First of all, in the biggest picture, the room was more than comfortable it was clean and quiet, and the staff was superb. Breakfast was included and it was fine, Protein choices were good and it was well stocked.
One complaint. I specifically searched for a hotel with kitchenette and a pool. I wasn't looking to do laps, but wanted to continue my rehab from recent joint replacement surgery, and was REALLY disappointed when we arrived and found the pool was under construction.
I may not have made a reservation if it was listed as not usable. I was very upset, it might be a small thing, but I specifically searched a hotel with those specific amenities.
One complaint. I specifically searched for a hotel with kitchenette and a pool. I wasn't looking to do laps, but wanted to continue my rehab from recent joint replacement surgery, and was REALLY disappointed when we arrived and found the pool was under construction.
I may not have made a reservation if it was listed as not usable. I was very upset, it might be a small thing, but I specifically searched a hotel with those specific amenities.
Gabrielle
😇
Linda
The property was well maintained and clean. Clean bathroom and good size rooms.
Shaquile
Clean room, nice staff, and great breakfast and snacks they give later on in the day for the customers.
Shiva
Clean room and lobby.
Derrick
Got to hotel at 9pm and took almost til 11pm to get into room and then the next morning the lights went out while getting dress for the day around 7am.
Breakfast wasn’t great, not a huge variety and eggs are fake.
Breakfast wasn’t great, not a huge variety and eggs are fake.
Mandy
we checked in late, no water pressure, no towels. had to get up early the next morning for a volleyball tourney. The lights went out the morning; it was pouring raining. i couldn't dry my hair... i couldn't see in the room at all.. raining outside. we had to leave for 7am... i don't even know if i got everything out of my room... wiht the lights being out. I have stayed here allot.. this was the worst experience ive ever had here.
Lisa
Breakfast and free parking
Sean
Awesome place to stay! Try enjoyable and close to the city.
Gene
My stay was okay, but the beds that I wanted was not okay.There was full sized bed, not queen size bed. Queen size bed was supposed to be coming with what I had on reservation.
Andrea
Room was dirty. Had to use staff to get into room because no keys. Room hot.
Martinique
Parking was decent and I felt safe
Shanitra
This was a great stay. The staff had exceptional customer service and the breakfast was good. I will book here again.
Azarion
The room was great and spotless upon arrival!
tonie
Great place
Mandy
We loved it
Mashara
I didn't eat breakfast. I didn't bring a pet.
Anwar
Clean room
Colleen
clean. safe neighborhood.
asab
Nice clean and good breakfast
Ebony Danielle
Yes!
Laura
The beds were very uncomfortable. We had breakfast one day and the milk was spoiled. The first day check in, the staff was not very pleasant. The worst part of it was that we couldn’t sleep until about 2am one night. There were rowdy guests being extremely loud and bumping and tapping the walls loudly. We called the front desk and complained multiple times. The night front desk guy was very nice but we didn’t get the issue resolved. The loudness didn’t stop until close to 2am. I’ve never had these many issues anywhere. We travel a lot and chose this for the pull out bed option since my kids are getting bigger. I do not recommend staying here at all. Sadly it was a bad stay and we were there briefly since we were in town to visit family nearby.
Mark
.
Stephanie
Gone
Philippa
Not a lot of gluten free options for my celiac child, but we were able to adjust. Very friendly, helpful staff. Desk clerk who checked us in at 2 am was very conscientious.
Lynn
Everything about the stay from: the front desk service, housekeeping, cleanliness, amenities and breakfast, was perfect..
Due to renovations I assume, the handicapp parking was not assessible making parking extremely challenging when you have multiple residents in wheelchairs..
THE REASON I GAVE COMFORT A LOW SCORE IS THE TOILETS IN THE HANDICAP ROOMS.. THEY ARE TOO LOW TO THE GROUND AND THEY DO NOT HAVE SUPPORT RAILS.. MY FAMILY AND I WERE THERE FOR A FAMILY REUNION.. WE HAD 3 HANDICAP ROOMS.. 2 KING SUITES AND 1 DBL QUEEN SUITE.. NONE OF THE TOILETS HAD SUPPORT RAILS.. I HAD TO PURCHASE A RAISED POTTY SEAT, WHICH I HAD NO USE FOR AFTER THIS HOTEL STAY.. WE WERE THERE LABOR DÀY WEEKEND.. WE ALL CHECKED IN FRI, 29AUG.. TWO CHECKED OUT SUN, 31AUG AND LAST CHECKED OUT TUE, 02SEP.. LAST NAMES, MCCARTER, JOSEPH AND CLARK.. ROOMS 107, 230 AND 101..
Due to renovations I assume, the handicapp parking was not assessible making parking extremely challenging when you have multiple residents in wheelchairs..
THE REASON I GAVE COMFORT A LOW SCORE IS THE TOILETS IN THE HANDICAP ROOMS.. THEY ARE TOO LOW TO THE GROUND AND THEY DO NOT HAVE SUPPORT RAILS.. MY FAMILY AND I WERE THERE FOR A FAMILY REUNION.. WE HAD 3 HANDICAP ROOMS.. 2 KING SUITES AND 1 DBL QUEEN SUITE.. NONE OF THE TOILETS HAD SUPPORT RAILS.. I HAD TO PURCHASE A RAISED POTTY SEAT, WHICH I HAD NO USE FOR AFTER THIS HOTEL STAY.. WE WERE THERE LABOR DÀY WEEKEND.. WE ALL CHECKED IN FRI, 29AUG.. TWO CHECKED OUT SUN, 31AUG AND LAST CHECKED OUT TUE, 02SEP.. LAST NAMES, MCCARTER, JOSEPH AND CLARK.. ROOMS 107, 230 AND 101..
Walis
Staff in the early morning eas excellent
Veronica
Nice property and nice staff. The rooms could be updated, like the sofa bed and tv
Demetrius
Home 2 suites
Room was very clean, nice.! My only complaint was that I felt as if the air was not super cold. Maybe it was because the outside temp was 100+ lol. Overall we had an amazing stay
David
Pets allowed
Katanya
seamless check in
Ed
So tv didn't work they were quick to fix staff was top notch. There are a lot of workers that stay here so parking was at a premium. It stormed so don't know about outside features i would still recommend
Joy
Staff was nice and accommodating, facility needs work. Electrical issues in our rooms went on and off randomly, cable channels did not work. Window blackout screen severely worn. Pillows were sub-standard. Entrance into property very limited.
Kimberly
Thank you ❤️
Tara
Extremely pleasant and courteous!
Felicia
Cleanliness!
Nicole
Everyone was helpful and friendly. The place was also very clean.
Verified traveler
All good except water pressure to the shower was low in a couple rooms we stayed in
Marlayna
Amazing we will definitely book again!
Martha
Nice and clean rooms
Kristie
We will definitely stay at this hotel again. The room was so big and comfortable. It has lots of shelves and cabinet space. The beds were comfortable. The front desk staff was extremely friendly and nice!!
Brian
The price was too high! The property is fresh and clean.
Matt
We had a great time.
Wendy
The hotel is very clean and modern, the room was spacious and clean. The continental breakfast was much better than most, with lots of options. The one thing I did not like was the check in experience. We arrived around 10:30-11pm, and the sliding glass doors to the lobby were locked. I stood there looking at the lady behind the desk, and she did not smile or try to help in any way. Finally another patron of the hotel came in from smoking outside, and showed me that I needed to pick up a phone there in the wall and call in to the desk to explain my purpose. I understand that the hotel wants to keep its employees (and guests) safe at night, but the night clerk was SO unhelpful! We had just driven 6 hours, and I just wanted to check in. She could have smiled, gestured, or something! I'm a 46 yr old woman, not very scary :)
Mario Alberto Ramírez
Excellent!
Ziad
Amazing hotel
Truc
Love it
Joi
It was clean and well lit
Sarah
Breakfast was okay; no free Wi-Fi unless Hilton honors member or pay $5 per day for it was a little ridiculous. Cleaning staff removed and disposed another guests personal belongings (wedding cake, food,etc.) management lacked sympathy to those guests; room had hair on the floor in the bathroom when we checked in
Jacqueline
This is the only hotel I stay in when I need a hotel. They are always friendly and helpful. An most important they are pet friendly.
Thu
Peaceful and safe stay…staff was very kind.. easy check in with John at the front desk and I was happy with the room and cleanliness. Made my weekend stay a pleasure… thanks !
Thu
Pleasant stay and friendly staffs…well rested with no problems … will be back again
George
2 night stay
Very comfortable stay
DeAndre
Dre loved the stay
I really enjoyed my stay I’ll definitely go back it was the cleanest hotel ever the environment was friendly shopping near by plenty of choices for finding eateries absolutely loved it
Claudia
Nice property. Quick, friendly check in. Room was clean and comfortable. Nice morning breakfast.
Ronell
I always wanted a room on the first floor near the rear entrance because of the parking and depending on who is working and knows me I can get it but the front desk clerk that doesn’t always know. Also the cleaning crew always comes early disturbing me at 10am
Verified traveler
Overall good stay
I’ve been to other Home 2 Suites and this one is on par mostly.
Pros: I really enjoyed the breakfast buffet being open until 10 AM daily and that there was a variety of food. Front desk workers were very friendly and helpful. Rooms were quiet and beds were comfortable. I appreciated the security of the building where patrons only can access it with the room key. Plenty of parking and available computers to use.
Cons: The chairs at the high tables need to be taller - they’re too short for eating.
Housekeeping could’ve been better. When they came to do a “full” cleaning on day 5, there was a lot that was not done, like cleaning the mirror, cleaning the kitchen sink, and vacuuming around the beds (old flaming hot Cheetos piece still left by the bed).
Pros: I really enjoyed the breakfast buffet being open until 10 AM daily and that there was a variety of food. Front desk workers were very friendly and helpful. Rooms were quiet and beds were comfortable. I appreciated the security of the building where patrons only can access it with the room key. Plenty of parking and available computers to use.
Cons: The chairs at the high tables need to be taller - they’re too short for eating.
Housekeeping could’ve been better. When they came to do a “full” cleaning on day 5, there was a lot that was not done, like cleaning the mirror, cleaning the kitchen sink, and vacuuming around the beds (old flaming hot Cheetos piece still left by the bed).
Rebecca
The rooms were very nice with plenty of room. Breakfast was ok, could have been better. Pool was cold and not many lounge chairs. The area was sketchy as well. There is no shuttle to the cruise port, we had to call a taxi.
Verified traveler
Overall we had a good experience and will probably stay at similar hotels in the future. The only minor suggestions are: make sure there is enough parking for customers, increase quality and variety of breakfast items and update bathroom.
ALANAH
Great place to stay when visiting New Orleans. Felt extra safe with all the extra security precautions. Next to a lot of great places to eat and seems to be only 20 mins away from everything.
Jimmy
Great service.
Stay was nice. The room was nice and clean. The lady at check in was super helpful. Two thumbs up 👍👍
Shannon
Very Pleasant Stay
Wonderful stay, fabulous staff, comfortable lodging with so many amenities and little extras like king cake for Mardi Gras.
Arnetrius
Bathroom needed more cleaning. Walls, baseboards, and bathroom door needed cleaning.
Liezel
Excellent
Julissa
Best costumer service ..rooms amazing. We have anything we need ..the gir who check us was very friendly. I forget to ask her name ..but she reserved a rise ....nice hotel ..clean clean 5 stars
joanika
The check in was great she was super friendly and very sweet. Enjoyed my stay.
Sheryl
Quick stop on road trip
The room was very clean, comfortable, and air conditioning worked great. No issues parking and everyone was super friendly!
Verified traveler
Nice and convenient
The room was very spacious and clean. The only thing I don’t like is the pillow , none of them was comfortable. One day the lift was stink … and the other day it smelled good!
Overall it’s nice and convenient place to stay. Staffs were also friendly and helpful.
Overall it’s nice and convenient place to stay. Staffs were also friendly and helpful.
Ronell
The room was filthy and it had remnants of somebody else being in the room prior to me getting them. They had food and beer in the refrigerator that had trash and lingering in the kitchen and they had less towels than supposed to be
Tory
In the room that I was in, the tv remote in the room wasn’t working and the outlets in the room wasn’t working. I shouldn’t have to plug my devices up in the living room when I’m sleeping in the bedroom. This is the second time this has happened. Don’t think I will be returning. Will instead book at the Marriott next to them.
Location & surroundings
Home2 Suites By Hilton Harvey New Orleans Westbank
1701 11th Street Harvey Louisiana 70058 Usa, Harvey, United States
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