Hotel Hillarys Akasaka

Japan , Tokyo
Tokyo, 3-12-5 Akasaka, Minato, 3-12-5
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100 reviews shown

8/10

Excellent

15 Mar 2026

Roger

Great location, pleasant staff. Breakfast was ok. My main reason for not giving 5 points is yes, the room is very small but I expected that. It was the “window” that didn’t bring any natural light in and you couldn’t see out of it. To me, it wasn’t a true window. I doubt very much it could be used as an escape in case of fire, and I would expect to see out a window.

Partner

10/10

Exceptional

18 Feb 2026

Mr Michael

Very typical japanese room, slightly larger than most. Staff were very attentive and the the room was cleaned to a gigh standard every day

Partner

10/10

Exceptional

09 Feb 2026

Ian

Clean room and great complimentary coffee in the bar area near the elevators.

Leisure Friends

10/10

Exceptional

05 Feb 2026

Mathew

Great hotel located in a convenient area. Several restaurants around the the hotel open late at night. It was also just a few minutes walk to the nearest metro station. The standard hotel room was very clean and modern. However, even for 2 people it was on the smaller side. It was difficult to open 2 checked-size luggage in the room. Otherwise, it was a good stay and staff was friendly too.

Leisure Partner

8/10

Excellent

25 Jan 2026

Rene

Decent room but small, typical Tokyo. No view, little natural and not enough artificial light. Bed is comfortable, bathroom OK with the usual sink in the living area. Breakfast was good but room is small and serves all floors in two towers. So get there early or you may have to wait. Good Akasaka location, staff are nice with decent English.

Business

6/10

Pleasant

10 Jan 2026

George

Breakfast was not worth heading to the package deal.
Rooms were very small. You mean staff was not as helpful as day staff.
Location was great though very central to all of Tokyo’s wards.

10/10

Exceptional

10 Jan 2026

Ivy

Clean room, great area and wonderful staff! Would totally recommend and 10/10 would come back to stay!

Leisure Partner

10/10

Exceptional

05 Jan 2026

Lauren

Location was amazing, 5 minute walk from a subway station and we could get to any major tourist area in Tokyo within 15-30 minutes. Was also nice to return to a quieter area at night as opposed to staying in Shibuya. There were loads of restaurants and coffee shops around but unfortunately we couldn’t try them as a lot was closed for the new year holiday. In terms of the hotel, the room was clean and quiet, but super tiny. This was our first time staying in Tokyo and from other reviews I’ve read this seems the standard. My husband and I just laughed it off and went with it, only using the hotel as a place to drop off the stuff we bought and to sleep. Would totally book again!

6/10

Pleasant

29 Dec 2025

LUIS

Great service, but could not go into the spa hot tub because of my tattoos , could not sleep because bed and pillow to hard, and walls are thin and you can hear conversation and loud noises from others at 2am .

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Henry

Very helpful and courteous staff

10/10

Exceptional

22 Dec 2025

Katelyn Maya

Quite possibly the highlight of the trip was the hotel. Excellent breakfast everyday with rotating menu and finishing off the day with the bathhouse. House keeping was efficient and on top of their work everyday.

Leisure Friends

8/10

Excellent

18 Dec 2025

Sylvia Katarina

A great, centrally located hotel. It's literally well connected by trains, its got restaurants nearby, shops, anything. Free coffee in the lobby. The public baths are a great addition too!
The rooms are a bit smaller than what they seem in the pictures, and the bathrooms are a bit outdated.

Leisure Self

10/10

Exceptional

15 Dec 2025

Murray

Next level staff courtesy and efficiency.

Partner

8/10

Excellent

12 Dec 2025

Zara

Staff were brilliant, really kind. Room was good considering the price. There was a can of soda left in the refrigerator from a previous person but other than that, very clean

Leisure Self

10/10

Exceptional

11 Dec 2025

Paul

Clean, nice breakfast, lovely staff

8/10

Excellent

09 Dec 2025

Christina

cleanliness, polite staff, hotel aesthetic

Leisure

10/10

Exceptional

08 Dec 2025

Nora

The room was lovely! Definitely small but worked well for us while we were in Tokyo!

Leisure Family

10/10

Exceptional

07 Dec 2025

John

Very nice and comfortable stay that was walkable to so many area attractions as well as the various transportation stations.

The front desk staff were all very friendly! The top floor lounge was well worth the price and a great place to unwind after navigating the city.

Highly recommend this location to anyone visiting Tokyo!

Leisure Partner

8/10

Excellent

02 Dec 2025

Kuldip

Clean room, tasty buffet breakfast everyday, friendly staff. Good location. Overall was good. thank you.

Leisure Friends

8/10

Excellent

02 Dec 2025

Pauline

We enjoyed the location of this hotel in the Akasaka neighborhood. It was walkable to Rappongi, subway lines, National Art Centre of Tokyo. It could get a little noisy at night in the street as there were bars close by in our five night stay.

Leisure Family

10/10

Exceptional

25 Nov 2025

Stephanie

We loved our stay! The staff was really friendly and our room was excellent :) Loved the lounge evenings after a long day!

10/10

Exceptional

25 Nov 2025

Chloe

This hotel was the perfect place to rest your head after a long day of exploring Tokyo. It was clean, quiet and comfortable. The rooms are small but well organized.

Leisure Partner

6/10

Pleasant

24 Nov 2025

Brian

Room was small, but manageable. Bathroom was uncomfortably small. Room condition and beds were OK. Cleaning people were very noisy in the AM and disregarded the do not disturb sign multiple times. Rates over a holiday weekend we're quite high and therefore not a good value. Location was good however - many restaurants nearby and also well connected to train lines.

Leisure Family

10/10

Exceptional

16 Nov 2025

Chris

Super nice staff, excellent amenities and great location.

10/10

Exceptional

15 Nov 2025

Everardo

Nice staff, clean rooms,

Leisure Friends

10/10

Exceptional

15 Nov 2025

Scott

Clean room,

Partner

10/10

Exceptional

14 Nov 2025

Corie

The breakfast room was nice, the location was excellent and the room was clean with nice amenities.

Leisure

8/10

Excellent

13 Nov 2025

Paul

Good location, excellent staff. Hotel is clean, but rooms are small and bathrooms are tight for tall people.

Business

10/10

Exceptional

09 Nov 2025

Taelim

Clean room, friendly staff. Breakfast has good options and there is a hot tub on the 9th floor. Good central area and there are 2 stations nearby. Very walkable and safe with lots of food options. Food was kind of expensive though

10/10

Exceptional

08 Nov 2025

Sydney

Very very clean and the staff was very helpful. Our toiletries were replaced promptly every day. The onsen was really great. Tea and coffee options were nice too.

Leisure Friends

10/10

Exceptional

08 Nov 2025

Joseph

Clean but small room

8/10

Excellent

29 Oct 2025

Aisha

Room was very clean and updated. I enjoy the complimentary coffee and tea bar. The staff were very polite and warm. Overall a great experience and we plan to revisit again next time.

Leisure

10/10

Exceptional

29 Oct 2025

Angie

Room was always clean, having the coffee and tea bar were perfect for early starts

Leisure Friends

10/10

Exceptional

29 Oct 2025

Mohammed

Good clean facilities, very close to the train station. Numerous restaurants, and cafes. You just step out and the streets on both sides have so many dinning options. We didn't eat breakfast at the hotel.

Leisure Friends

8/10

Excellent

29 Oct 2025

Jess

Nice clean rooms, good amenities, great location!

Business_and_leisure Self

10/10

Exceptional

22 Oct 2025

Aliaksandr

Enjoyed our stay

10/10

Exceptional

12 Oct 2025

Eric

Had a great stay. The room was just large enough, the neighborhood was convenient and quiet, and when we did laundry, it couldn’t have been easier self service. The spa was also quite nice at the end of the day.

Leisure Partner

4/10

Poor

11 Oct 2025

Christine

Room is dark and smell. The air quality of the whole hotel is bad.

Business_and_leisure Family

10/10

Exceptional

10 Oct 2025

CLAUDIO

lots of restaurants and shops around the hotel, only 2 blocks from the closest train station. Loved it. Very good breakfast at the property

Business_and_leisure Partner

10/10

Exceptional

10 Oct 2025

Adrian

Breakfast was wonderful. Love the hot spa.

Friends_and_family Friends

10/10

Exceptional

05 Oct 2025

Joshua

Everything was perfect

Business

10/10

Exceptional

04 Oct 2025

Timothy

Pretty new and clean hotel.

Friends_and_family Friends

10/10

Exceptional

30 Sep 2025

Michele

Great location with two subway lines nearby and lots of dining options around. The room was just what we expected and worked well for our stay. We really enjoyed the breakfast buffet, and the staff was super friendly and quick to keep everything stocked. Only downside is that the rooftop is not open outside of breakfast and happy hour. We were traveling as a group, and other than the roof, there wasn’t really a spot to just hang out and relax together.

Leisure Family

8/10

Excellent

29 Sep 2025

Iman

Very convenient area with easy access to transportation. Staff were lovely, would come again!

Leisure Family

10/10

Exceptional

29 Sep 2025

billy

Great hotel in great location with many nice restaurants in the neighborhood. The breakfast buffet was really tasty and good quality with a city view on a upper floor with terrace. Staff was very friendly and helpful.

Leisure Partner

6/10

Pleasant

28 Sep 2025

Keydra

The staff were nice and it wasn’t too far from the train station. However, there was a huge brown stain on the wall by the sink in our room. We also noticed that the shelf in the shower that holds the shampoo etc was broken off and continuously fell off the hinges during our stay. The holder for the shower head was also completely loose and felt like it was going to fall off the wall. To be honest, we stayed at a 5 star hotel in Kyoto for the same price as we paid here and I would say this place was a 2 or barely 3 star for the same price. We were pretty disappointed. The hallways also smelt like mildew or mold.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Armando

Loved it

Perfect location. Clean and comfortable. Nice attentive staff. Really enjoyed the breakfast. Will definitely stay there again

Self

10/10

Exceptional

08 Sep 2025

Zachary

Was a great stay for 5 nights. Easy to walk to train station and it felt like safe area. Hotel felt new and was in great shape.

Leisure

10/10

Exceptional

06 Sep 2025

Nate

Such a cool room.

10/10

Exceptional

27 Aug 2025

Yuet Wah

Hidden gem

Location is very convenient, walking distance to subway.
Breakfast floor has a good view overlook the city, with delicious healthy options.

Friends_and_family Family

6/10

Pleasant

31 Jul 2025

Andre

Good

10/10

Exceptional

22 Jul 2025

John Patrick

Great place!

6/10

Pleasant

17 Jul 2025

cindy

Good location

Good location with a lot of restaurants nearby but bed & pillow was not comfortable and aircon have smell. Housekeeper always give us fresh towels. Whats best is they have laundry machine and easy metro access within Tokyo.

Partner

10/10

Exceptional

11 Jul 2025

Marina

Clean and comfortable room. Very quiet despite being on a busy street. Excellent service from the staff.

Leisure Self

10/10

Exceptional

28 Jun 2025

stanislas

Great location !

6/10

Pleasant

19 Jun 2025

SANDRINE

Well located, clean hotel but the smallest room I ever seen. Traveled with my daughter and our big suitcases barely fit in the room. Bathroom was also extremely small. I have traveled to Japan several times but never had such a small room before.

Friends_and_family Family

10/10

Exceptional

17 Jun 2025

Sabrina

Gorgeous hotel and very foreigner and tattoo friendly. A little hidden street but amazing location to explore. Very close to subway and major attractions.

Leisure Friends

6/10

Pleasant

15 Jun 2025

Mia

Staff was pleasant but the hotel room was very small. Very basic room. The onsen in the hotel could be better kept, wish the hot tub was hotter. It was just lukewarm.

Leisure Self

10/10

Exceptional

11 Jun 2025

Dimity

Reasonably priced, small but very functional rooms with a cool Japanese aesthetic. Great little breakfast on the top floor. Felt very comfortable staying here as a solo female traveller. Loads of good food options in the area and convenient to public transport.

Leisure Friends

10/10

Exceptional

09 Jun 2025

Helene

We had a great time staying here. Everything was clean and comfortable. Surrounding area is great and close to metro lines.

10/10

Exceptional

05 Jun 2025

Ellis

Amazing Hotel, we have stayed multiple times and its perfect for your Tokyo visit!

Leisure Partner

8/10

Excellent

29 May 2025

Emily

Great location but the rooms are quite small. However as long as you expect that, it's a great hotel. We would stay again because of the location and onsen!

Leisure Family

8/10

Excellent

26 May 2025

Olivia

Good location to train and convenience stores .. 24 hour concierge is also helpful if you have any questions or need help during any time

8/10

Excellent

24 May 2025

Robert

It was very clean. Nice rooftop restaurant and spa. Did not like that the room was very small.

Leisure Partner

8/10

Excellent

23 May 2025

Kenny

We reserved a budget room so it was VERY small. We made do. The staff was very polite and courteous. The area has plenty of convenience stores and drug stores. It is also a short walk to 2 subway stations. The area is less busy than other areas but we liked returning to some quiet. Would stay again but be prepared for tiny rooms.

Leisure Family

10/10

Exceptional

22 May 2025

Okan

The Onsen is great

10/10

Exceptional

16 May 2025

Boston

Lots of dinner options nearby, two train stations near with easy access to all of Japan. All the staff I spoke with spoke English as well.

Leisure Family

10/10

Exceptional

16 May 2025

Elizabeth

So many food options and really convenient. Just a short walk to the train stations. Hotel was clean and comfortable and cozy. Love it.

Leisure Partner

6/10

Pleasant

14 May 2025

Chung Lee Yin

I did not like that there was no English channels on tv.

6/10

Pleasant

08 May 2025

Rodney

Property was ok, nothing special and the area is not great as a tourist. Hotel staff were only somewhat knowledgeable and helpful. Breakfast was ok, room was clean but not perfect. Housekeeper kept outside door open creating humidity in the hotel and made uncomfortable. . Would not stay here again. Missed train and was less than hour late for checkout and was charged, with lack of understanding. If i was going to be charged for late checkout I would not have been running in the station to get back, I would have enjoyed my day.

Leisure Partner

6/10

Pleasant

03 May 2025

James M

Nice area but very small room

The area where the hotel os located is interesting with lots of restaurants and shops.
The room was clean but very small. We had two medium suitcases and there was no room to leave them open or anywhere to place the clothes.
The staff was helpful and breakfast was good.

Partner

8/10

Excellent

01 May 2025

Madeleine

Great hotel in a well-connected location. We upgraded our room although it was still very small so something to bare in mind if you have lots of luggage!

Leisure Partner

4/10

Poor

26 Apr 2025

Edmiro

Too small

Leisure Family

10/10

Exceptional

23 Apr 2025

Alvin

Room was very clean, service staff friendly.
5-7mins walk to nearest metro station.

Leisure Family_with_children

8/10

Excellent

23 Apr 2025

Jaclyn

The staff were all incredibly kind that we interacted with. The room was small but the lighting and design of the room made it feel welcoming and cozy.
The breakfast was great with beautiful views and an outdoor patio area.

Leisure Family

6/10

Pleasant

23 Apr 2025

Lorraine

Staff friendly but no restaurant or bar to have a meal or drink

10/10

Exceptional

20 Apr 2025

Shuai

Really good location.

Leisure Partner

10/10

Exceptional

11 Apr 2025

russell

Great hotel and location, in between two major metro lines. Perfect for getting around, whilst being in a quieter part of Tokyo compared

Leisure Self

8/10

Excellent

09 Apr 2025

Katie

Overall pleased with our stay. Room very tiny and difficult to move around with several large suitcases/travel bags. Very clean, friendly staff, and nice options for breakfast. Several things to see and do within walking distance from hotel.

Leisure Family

10/10

Exceptional

09 Apr 2025

Marcus

Loved my stay

I had a wonderful time, my bedroom was cleaned when i was away and was perfect for when i returned during the night time!
The breakfast was delicious and very well priced.

Self

10/10

Exceptional

08 Apr 2025

Mario

Great ! Excellent stay and amazing staff

10/10

Exceptional

07 Apr 2025

Joshua Carl

Great location, friendly staff and nice rooms

8/10

Excellent

07 Apr 2025

Michele

Great place to stay in Tokyo

Leisure Self

8/10

Excellent

05 Apr 2025

Sasha

We had an enjoyable stay. Our room was clean and fitted with wood paneling and decor to make it feel more modern. The rooms are small like most rooms in Japan. The door opens immediately into the double bed and there is about 3.5 feet of space around two sides of the bed. The sink is in the main room with the toilet and shower in a separate smaller room. Bed and pillows were comfortable, but the bed was on the firm side which has been the norm here compared to hotels in the states. The onsen was nice, but not as clean as other onsens we've been to on our trip - some hair balls and paper floating in the onsen, not a lot but noticeable. The location was very nice with lots of restaurants around and station options. The neighborhood was very lively with lots of nightlife. We were on the 7th floor so had no issues with street noise.

Leisure Friends

6/10

Pleasant

05 Apr 2025

Brendan

Unfortunately the room smelled of mildew and the spa had a drain fly infestation. Clearly not enough regular cleaning is being done. I'd not stay again.

Leisure Partner

10/10

Exceptional

02 Apr 2025

Melvin

Great value. Good bars and restaurants in the area without too many tourists. 5-10m walk from 2 train stations

Leisure Partner

10/10

Exceptional

26 Mar 2025

John

small rooms, but we knew that. Clean, there's an onsen, and the location is very good. on a street with a lot of hotels and restaurants and Family Mart/7-11 right there. We would spend all day running around and return to Akasaka to have dinner some nights. Many solid choices, and even a massage therapist right around the corner. Neat, centralish location and quiet in the morning, gets'busy at night. Also a neat rice ball shop just up the road that is great for a quick, tasty, inexpensive breakfast. The staff is nice and the rooms are clean. We would stay there again.

Leisure Family

6/10

Pleasant

23 Mar 2025

Werfel-Clarisse

Very friendly staff and within range of trains and the harry potter stuff

Leisure Family

10/10

Exceptional

21 Mar 2025

Malaterre

Great service, central, small but elegant rooms

Business_and_leisure Family

10/10

Exceptional

14 Mar 2025

Robert

Absolutely love this hotel. Staff always helpful and friendly. It’s always clean and tidy. Made daily use of the hotel Hot Spa, an absolute God send after a day trekking around the city. Will not stay at any other hotel when in Tokyo.

Leisure Family

6/10

Pleasant

03 Mar 2025

Bryan

Great hotel, not so great floor (smoking)

Service and staff was amazing. Great location and easy to get settled. Rooms are tight but all hotels in Tokyo have small rooms. The only complaint is that the hallways smelled like smoke and I had to complain every day but they weren’t able to control their guests to not smoke in the rooms.

Friends_and_family Friends

10/10

Exceptional

01 Mar 2025

Daisuke

food

Business Self

10/10

Exceptional

18 Feb 2025

Phu

It was a good hotel. Recommend

Leisure Partner

10/10

Exceptional

18 Feb 2025

Lauren

great location with 2 metro stations a 2 minute walk away. clean, modern hotel but very small rooms and thin walls-could hear our neighbours talking all night. If you're lucky enough to get quiet or no neighbours, then this would be the perfect stay

Leisure Family

10/10

Exceptional

10 Feb 2025

Joohyun

Best for price in this neighborhood

The best business hotel by price in Akasaka. Rooms are larger than same-price hotels in the neighborhood and is very clean. Staff was friendly but couldn’t really fix my ac…

Business

10/10

Exceptional

23 Jan 2025

Jose

Amazing place, great location next to a few stations and alot of food around the area and really nice staff. Will return to Tokyo and will book this hotel again ! Great price and value.

Leisure Family

10/10

Exceptional

08 Dec 2024

KSHITIJ

The hotel overall was great. The location is awesome, walkable from multiple stations and a lot of dining options. The only thing, which was expected, was that the rooms were a bit small. But overall, good amenities, great location, great staff.

Leisure Family

8/10

Excellent

23 Nov 2024

Jessica

Rooms and facility is very clean. Rooms are small for two guests with luggage. Hotel is in a good location and quiet at night. Close to subway station and various subway lines (easy to get most places in the city). Various dining options nearby.

Leisure Partner

10/10

Exceptional

20 Nov 2024

Peter

Great hotel, amazing staff!

Hillary’s is a great hotel as a base for a trip to Tokyo. Centrally located with loads of local amenities.

They were amazing as we were returning back to stay before flying home they looked after our luggage as we traveled around Japan.

Partner

10/10

Exceptional

18 Nov 2024

Jessica

Great staff, lovely breakfast, clean rooms. Very close to a train station, drug stores, and a Bic Camera

Leisure Partner