Name: Hotel Hillarys Akasaka
Address: 3-12-5 Akasaka, Minato, 3-12-5, Tokyo, 107-0052, JP

8/10

Excellent

27 Jun 2026

Jeffery

Staff were respectful and courteous. The room was small, but as expected in Japan. We chose the location to be somewhat centralized between Disney, Shinjuku, and Shibuya. Was surprised at all of the neat little eateries and bars scattered about within walking distance. Hotel was clean and the cleaning staff made sure to ask if we wanted the room cleaned. If I was to go back to Tokyo, I would not hesitate to stay there again.

Family_with_children

10/10

Exceptional

23 Jun 2026

Cameron

Room was clean and location was close to transit.

Friends

10/10

Exceptional

22 Jun 2026

Julian

Great location, clean rooms, would stay again.

Partner

10/10

Exceptional

19 Jun 2026

Cody

Rooms were nice and staff was friendly. Close walk to the station. Quiet.

Partner

10/10

Exceptional

08 Jun 2026

JOSEPH JEOFRE

Staff is very friendly and efficient. The building looks new and welll maintained.?The rooms are compact but comfortable, clean and creatively laid out. Room service is done daily and there is a laundry room. The breakfast buffet will already give you a taste of Japan - very delicious and high quality. Coffee bar is free and available 24 hrs. Quite surprised that its location (Akasaka) is rarely mentioned in many travel blogs because it actually very central and conveniently accessible to the key attractions in Tokyo. The neighborhood is quiet because it is not a shopping district yet vibrant with many eateries and stores open late through the night. I think that this best place to come back to rest after a tiring exploration of Tokyo. Will stay there again.

Family

10/10

Exceptional

31 May 2026

simon

Warm staff well located

2/10

Poor

24 May 2026

Nickolas

The rooms have a horrible smell. The first room I went to smelled like a mix of cigarettes and mold. I immediately requested a different room which smelled slightly better but still horrible. I had to leave the window open for the entire stay. The rooms are extremely small to the point where I had trouble finding a place to open my suitcase. The staff is the only redeeming quality of this hotel.

Friends

8/10

Excellent

22 May 2026

Soheyla

This was a lovely, easy stay for us. It was actually very quiet compared to some of the other reviews I’ve read. The only thing that prevents me from giving it a 5 stars is the size of the rooms. You will get small rooms in Tokyo, that is the norm, but we paid extra for a “deluxe” room that honestly was not worth it. We barely had any space to open our suitcase. We looked at the floorplans (emergency exit panels have floorplans with room surface area) and it was clearly an insignificant difference from a standard. The only way you can get your money’s worth for a deluxe room is if you happen to get a corner unit. That said, the hotel is beautiful, the staff is helpful and kind, the free breakfast spread is appreciated, and there is even a little coffee corner on the 1st floor free and open 24/7. Did not visit the onsen. VERY central in Akasaka which is a plus. The neighbourhood is lively and wonderful at night with great restaurants and would recommend staying in this area.

Partner

10/10

Exceptional

11 May 2026

Alejandro

This should be a consideration for any traveler coming to Tokyo.

The surrounding area was relatively quiet and calm as opposed to a location like Shibuya or Shinjuku. around the hotel are great restaurants and many convenience stores great for loading up on snacks/supplies for exploring the city. being so close to the metro was also incredibly convenient.

The staff were very friendly and helpful, and maintained a clean property. The highlight, however, was certainly the breakfast. if you book this hotel, pay extra for the breakfast tickets.

The rooms were small but just enough for what we needed. Highly recommend staying here, we will definitely be returning.

Partner

8/10

Excellent

06 May 2026

Safia

Great location, comfortable beds, good water pressure but VERY VERY dry and dusty rooms. Nosebleeds and sneezing/itching the whole time. Rooms are not very soundproof. Staff is excellent though and the free beverages and onsen were an excellent perk. Make sure to request a room that has natural light.

Self

8/10

Excellent

04 May 2026

Raquel

.

Partner

10/10

Exceptional

03 May 2026

Kelli

I loved staying at this property! Everything about it was appreciated- the kind staff, the Onsen and amenities, the location, and the room was perfect.

Friends

8/10

Excellent

20 Apr 2026

Detlef

Overall the hotel itself was good. Staff was helpful and the breakfast was good. We liked the rooftop lounge but it would have been nice if it was open in the afternoon.
We had a room with two twin beds and it was very small. There was no room to move around. Also the window only opened up only a cm right beside the air conditioner. The glass was frosted and let in no natural light which made the room very claustrophobic like staying in a cave.

4/10

Poor

14 Apr 2026

Sean

Stayed 3 nights.

The hotel has a nice aesthetic and is well located in a great part of Tokyo. The area is vibrant, safe, clean, and surrounded by excellent food options.

Staff overall were pleasant, though I did have one interaction at the front desk that came across a bit rude. Nothing major, but noticeable.

Rooms are extremely small. This is very much a micro-room setup with little to no space to relax. It works for a single traveler, but I would not recommend it for couples or anyone traveling with family.

One odd point was the policy on room keys. If you misplace one, they charge you for a replacement. That’s not something you typically see at this level of hotel globally.

The breakfast is not worth the extra cost. It closes at 10:00 AM and feels rushed, with staff pushing guests out right at closing.

The air conditioning was inconsistent and never really functioned properly during my stay, which impacted overall comfort.

Overall, I had an average stay. The location is the biggest positive, but given the room size, amenities, and overall experience, I would not return.

Partner

10/10

Exceptional

08 Apr 2026

Claudia Fabiola

Very nice staff. Great location!.

8/10

Excellent

01 Apr 2026

Danielle

Location is great, close to two metro stations. Hotel is clean, staff very friendly. Rooms are tiny, but to be expected in Tokyo. Only complaint is that you can hear everything outside your room. Tough if you're a light sleeper.

Partner

10/10

Exceptional

01 Apr 2026

Aaron

Everything great :)

Friends_and_family Friends

10/10

Exceptional

31 Mar 2026

Brian

Breakfast was amazing, staff helpful and very very friendly! Would definitely stay here again!

Partner

6/10

Pleasant

30 Mar 2026

JANINA

The front desk staff were extremely rude, as a well tea

10/10

Exceptional

25 Mar 2026

Garth

A great centrally located hotel with easy access to all Tokyo has to offer.

Partner

10/10

Exceptional

23 Mar 2026

wILLIAM CHI wai

AC is only ok. Laudery is good

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Kyle

The staff were great and we had fresh sheets and a clean room every night. Cannot fault our stay here loved every minute.

Friends_and_family Family

8/10

Excellent

15 Mar 2026

Roger

Great location, pleasant staff. Breakfast was ok. My main reason for not giving 5 points is yes, the room is very small but I expected that. It was the “window” that didn’t bring any natural light in and you couldn’t see out of it. To me, it wasn’t a true window. I doubt very much it could be used as an escape in case of fire, and I would expect to see out a window.

Partner

10/10

Exceptional

18 Feb 2026

Mr Michael

Very typical japanese room, slightly larger than most. Staff were very attentive and the the room was cleaned to a gigh standard every day

Partner

10/10

Exceptional

09 Feb 2026

Ian

Clean room and great complimentary coffee in the bar area near the elevators.

Leisure Friends

10/10

Exceptional

05 Feb 2026

Mathew

Great hotel located in a convenient area. Several restaurants around the the hotel open late at night. It was also just a few minutes walk to the nearest metro station. The standard hotel room was very clean and modern. However, even for 2 people it was on the smaller side. It was difficult to open 2 checked-size luggage in the room. Otherwise, it was a good stay and staff was friendly too.

Leisure Partner

8/10

Excellent

25 Jan 2026

Rene

Decent room but small, typical Tokyo. No view, little natural and not enough artificial light. Bed is comfortable, bathroom OK with the usual sink in the living area. Breakfast was good but room is small and serves all floors in two towers. So get there early or you may have to wait. Good Akasaka location, staff are nice with decent English.

Business

6/10

Pleasant

10 Jan 2026

George

Breakfast was not worth heading to the package deal.
Rooms were very small. You mean staff was not as helpful as day staff.
Location was great though very central to all of Tokyo’s wards.

10/10

Exceptional

10 Jan 2026

Ivy

Clean room, great area and wonderful staff! Would totally recommend and 10/10 would come back to stay!

Leisure Partner

10/10

Exceptional

05 Jan 2026

Lauren

Location was amazing, 5 minute walk from a subway station and we could get to any major tourist area in Tokyo within 15-30 minutes. Was also nice to return to a quieter area at night as opposed to staying in Shibuya. There were loads of restaurants and coffee shops around but unfortunately we couldn’t try them as a lot was closed for the new year holiday. In terms of the hotel, the room was clean and quiet, but super tiny. This was our first time staying in Tokyo and from other reviews I’ve read this seems the standard. My husband and I just laughed it off and went with it, only using the hotel as a place to drop off the stuff we bought and to sleep. Would totally book again!

6/10

Pleasant

29 Dec 2025

LUIS

Great service, but could not go into the spa hot tub because of my tattoos , could not sleep because bed and pillow to hard, and walls are thin and you can hear conversation and loud noises from others at 2am .

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Henry

Very helpful and courteous staff

10/10

Exceptional

22 Dec 2025

Katelyn Maya

Quite possibly the highlight of the trip was the hotel. Excellent breakfast everyday with rotating menu and finishing off the day with the bathhouse. House keeping was efficient and on top of their work everyday.

Leisure Friends

8/10

Excellent

18 Dec 2025

Sylvia Katarina

A great, centrally located hotel. It's literally well connected by trains, its got restaurants nearby, shops, anything. Free coffee in the lobby. The public baths are a great addition too!
The rooms are a bit smaller than what they seem in the pictures, and the bathrooms are a bit outdated.

Leisure Self

10/10

Exceptional

15 Dec 2025

Murray

Next level staff courtesy and efficiency.

Partner

8/10

Excellent

12 Dec 2025

Zara

Staff were brilliant, really kind. Room was good considering the price. There was a can of soda left in the refrigerator from a previous person but other than that, very clean

Leisure Self

10/10

Exceptional

11 Dec 2025

Paul

Clean, nice breakfast, lovely staff

8/10

Excellent

09 Dec 2025

Christina

cleanliness, polite staff, hotel aesthetic

Leisure

10/10

Exceptional

08 Dec 2025

Nora

The room was lovely! Definitely small but worked well for us while we were in Tokyo!

Leisure Family

10/10

Exceptional

07 Dec 2025

John

Very nice and comfortable stay that was walkable to so many area attractions as well as the various transportation stations.

The front desk staff were all very friendly! The top floor lounge was well worth the price and a great place to unwind after navigating the city.

Highly recommend this location to anyone visiting Tokyo!

Leisure Partner

8/10

Excellent

02 Dec 2025

Kuldip

Clean room, tasty buffet breakfast everyday, friendly staff. Good location. Overall was good. thank you.

Leisure Friends

8/10

Excellent

02 Dec 2025

Pauline

We enjoyed the location of this hotel in the Akasaka neighborhood. It was walkable to Rappongi, subway lines, National Art Centre of Tokyo. It could get a little noisy at night in the street as there were bars close by in our five night stay.

Leisure Family

10/10

Exceptional

25 Nov 2025

Stephanie

We loved our stay! The staff was really friendly and our room was excellent :) Loved the lounge evenings after a long day!

10/10

Exceptional

25 Nov 2025

Chloe

This hotel was the perfect place to rest your head after a long day of exploring Tokyo. It was clean, quiet and comfortable. The rooms are small but well organized.

Leisure Partner

6/10

Pleasant

24 Nov 2025

Brian

Room was small, but manageable. Bathroom was uncomfortably small. Room condition and beds were OK. Cleaning people were very noisy in the AM and disregarded the do not disturb sign multiple times. Rates over a holiday weekend we're quite high and therefore not a good value. Location was good however - many restaurants nearby and also well connected to train lines.

Leisure Family

10/10

Exceptional

16 Nov 2025

Chris

Super nice staff, excellent amenities and great location.

10/10

Exceptional

15 Nov 2025

Everardo

Nice staff, clean rooms,

Leisure Friends

10/10

Exceptional

15 Nov 2025

Scott

Clean room,

Partner

10/10

Exceptional

14 Nov 2025

Corie

The breakfast room was nice, the location was excellent and the room was clean with nice amenities.

Leisure

8/10

Excellent

13 Nov 2025

Paul

Good location, excellent staff. Hotel is clean, but rooms are small and bathrooms are tight for tall people.

Business

10/10

Exceptional

09 Nov 2025

Taelim

Clean room, friendly staff. Breakfast has good options and there is a hot tub on the 9th floor. Good central area and there are 2 stations nearby. Very walkable and safe with lots of food options. Food was kind of expensive though

10/10

Exceptional

08 Nov 2025

Sydney

Very very clean and the staff was very helpful. Our toiletries were replaced promptly every day. The onsen was really great. Tea and coffee options were nice too.

Leisure Friends

10/10

Exceptional

08 Nov 2025

Joseph

Clean but small room

8/10

Excellent

29 Oct 2025

Aisha

Room was very clean and updated. I enjoy the complimentary coffee and tea bar. The staff were very polite and warm. Overall a great experience and we plan to revisit again next time.

Leisure

10/10

Exceptional

29 Oct 2025

Angie

Room was always clean, having the coffee and tea bar were perfect for early starts

Leisure Friends

10/10

Exceptional

29 Oct 2025

Mohammed

Good clean facilities, very close to the train station. Numerous restaurants, and cafes. You just step out and the streets on both sides have so many dinning options. We didn't eat breakfast at the hotel.

Leisure Friends

8/10

Excellent

29 Oct 2025

Jess

Nice clean rooms, good amenities, great location!

Business_and_leisure Self

10/10

Exceptional

22 Oct 2025

Aliaksandr

Enjoyed our stay

10/10

Exceptional

12 Oct 2025

Eric

Had a great stay. The room was just large enough, the neighborhood was convenient and quiet, and when we did laundry, it couldn’t have been easier self service. The spa was also quite nice at the end of the day.

Leisure Partner

4/10

Poor

11 Oct 2025

Christine

Room is dark and smell. The air quality of the whole hotel is bad.

Business_and_leisure Family

10/10

Exceptional

10 Oct 2025

CLAUDIO

lots of restaurants and shops around the hotel, only 2 blocks from the closest train station. Loved it. Very good breakfast at the property

Business_and_leisure Partner

10/10

Exceptional

10 Oct 2025

Adrian

Breakfast was wonderful. Love the hot spa.

Friends_and_family Friends

10/10

Exceptional

05 Oct 2025

Joshua

Everything was perfect

Business

10/10

Exceptional

04 Oct 2025

Timothy

Pretty new and clean hotel.

Friends_and_family Friends

10/10

Exceptional

30 Sep 2025

Michele

Great location with two subway lines nearby and lots of dining options around. The room was just what we expected and worked well for our stay. We really enjoyed the breakfast buffet, and the staff was super friendly and quick to keep everything stocked. Only downside is that the rooftop is not open outside of breakfast and happy hour. We were traveling as a group, and other than the roof, there wasn’t really a spot to just hang out and relax together.

Leisure Family

8/10

Excellent

29 Sep 2025

Iman

Very convenient area with easy access to transportation. Staff were lovely, would come again!

Leisure Family

10/10

Exceptional

29 Sep 2025

billy

Great hotel in great location with many nice restaurants in the neighborhood. The breakfast buffet was really tasty and good quality with a city view on a upper floor with terrace. Staff was very friendly and helpful.

Leisure Partner

6/10

Pleasant

28 Sep 2025

Keydra

The staff were nice and it wasn’t too far from the train station. However, there was a huge brown stain on the wall by the sink in our room. We also noticed that the shelf in the shower that holds the shampoo etc was broken off and continuously fell off the hinges during our stay. The holder for the shower head was also completely loose and felt like it was going to fall off the wall. To be honest, we stayed at a 5 star hotel in Kyoto for the same price as we paid here and I would say this place was a 2 or barely 3 star for the same price. We were pretty disappointed. The hallways also smelt like mildew or mold.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Armando

Loved it

Perfect location. Clean and comfortable. Nice attentive staff. Really enjoyed the breakfast. Will definitely stay there again

Self

10/10

Exceptional

08 Sep 2025

Zachary

Was a great stay for 5 nights. Easy to walk to train station and it felt like safe area. Hotel felt new and was in great shape.

Leisure

10/10

Exceptional

06 Sep 2025

Nate

Such a cool room.

10/10

Exceptional

27 Aug 2025

Yuet Wah

Hidden gem

Location is very convenient, walking distance to subway.
Breakfast floor has a good view overlook the city, with delicious healthy options.

Friends_and_family Family

6/10

Pleasant

31 Jul 2025

Andre

Good

10/10

Exceptional

22 Jul 2025

John Patrick

Great place!

6/10

Pleasant

17 Jul 2025

cindy

Good location

Good location with a lot of restaurants nearby but bed & pillow was not comfortable and aircon have smell. Housekeeper always give us fresh towels. Whats best is they have laundry machine and easy metro access within Tokyo.

Partner

10/10

Exceptional

11 Jul 2025

Marina

Clean and comfortable room. Very quiet despite being on a busy street. Excellent service from the staff.

Leisure Self

10/10

Exceptional

28 Jun 2025

stanislas

Great location !

6/10

Pleasant

19 Jun 2025

SANDRINE

Well located, clean hotel but the smallest room I ever seen. Traveled with my daughter and our big suitcases barely fit in the room. Bathroom was also extremely small. I have traveled to Japan several times but never had such a small room before.

Friends_and_family Family

10/10

Exceptional

17 Jun 2025

Sabrina

Gorgeous hotel and very foreigner and tattoo friendly. A little hidden street but amazing location to explore. Very close to subway and major attractions.

Leisure Friends

6/10

Pleasant

15 Jun 2025

Mia

Staff was pleasant but the hotel room was very small. Very basic room. The onsen in the hotel could be better kept, wish the hot tub was hotter. It was just lukewarm.

Leisure Self

10/10

Exceptional

11 Jun 2025

Dimity

Reasonably priced, small but very functional rooms with a cool Japanese aesthetic. Great little breakfast on the top floor. Felt very comfortable staying here as a solo female traveller. Loads of good food options in the area and convenient to public transport.

Leisure Friends

10/10

Exceptional

09 Jun 2025

Helene

We had a great time staying here. Everything was clean and comfortable. Surrounding area is great and close to metro lines.

10/10

Exceptional

05 Jun 2025

Ellis

Amazing Hotel, we have stayed multiple times and its perfect for your Tokyo visit!

Leisure Partner

8/10

Excellent

29 May 2025

Emily

Great location but the rooms are quite small. However as long as you expect that, it's a great hotel. We would stay again because of the location and onsen!

Leisure Family

8/10

Excellent

26 May 2025

Olivia

Good location to train and convenience stores .. 24 hour concierge is also helpful if you have any questions or need help during any time

8/10

Excellent

24 May 2025

Robert

It was very clean. Nice rooftop restaurant and spa. Did not like that the room was very small.

Leisure Partner

8/10

Excellent

23 May 2025

Kenny

We reserved a budget room so it was VERY small. We made do. The staff was very polite and courteous. The area has plenty of convenience stores and drug stores. It is also a short walk to 2 subway stations. The area is less busy than other areas but we liked returning to some quiet. Would stay again but be prepared for tiny rooms.

Leisure Family

10/10

Exceptional

22 May 2025

Okan

The Onsen is great

10/10

Exceptional

16 May 2025

Boston

Lots of dinner options nearby, two train stations near with easy access to all of Japan. All the staff I spoke with spoke English as well.

Leisure Family

10/10

Exceptional

16 May 2025

Elizabeth

So many food options and really convenient. Just a short walk to the train stations. Hotel was clean and comfortable and cozy. Love it.

Leisure Partner

6/10

Pleasant

14 May 2025

Chung Lee Yin

I did not like that there was no English channels on tv.

6/10

Pleasant

08 May 2025

Rodney

Property was ok, nothing special and the area is not great as a tourist. Hotel staff were only somewhat knowledgeable and helpful. Breakfast was ok, room was clean but not perfect. Housekeeper kept outside door open creating humidity in the hotel and made uncomfortable. . Would not stay here again. Missed train and was less than hour late for checkout and was charged, with lack of understanding. If i was going to be charged for late checkout I would not have been running in the station to get back, I would have enjoyed my day.

Leisure Partner

6/10

Pleasant

03 May 2025

James M

Nice area but very small room

The area where the hotel os located is interesting with lots of restaurants and shops.
The room was clean but very small. We had two medium suitcases and there was no room to leave them open or anywhere to place the clothes.
The staff was helpful and breakfast was good.

Partner

8/10

Excellent

01 May 2025

Madeleine

Great hotel in a well-connected location. We upgraded our room although it was still very small so something to bare in mind if you have lots of luggage!

Leisure Partner

4/10

Poor

26 Apr 2025

Edmiro

Too small

Leisure Family

10/10

Exceptional

23 Apr 2025

Alvin

Room was very clean, service staff friendly.
5-7mins walk to nearest metro station.

Leisure Family_with_children

8/10

Excellent

23 Apr 2025

Jaclyn

The staff were all incredibly kind that we interacted with. The room was small but the lighting and design of the room made it feel welcoming and cozy.
The breakfast was great with beautiful views and an outdoor patio area.

Leisure Family

6/10

Pleasant

23 Apr 2025

Lorraine

Staff friendly but no restaurant or bar to have a meal or drink

10/10

Exceptional

20 Apr 2025

Shuai

Really good location.

Leisure Partner