Name: Akasaka Urban Hotel
Address: 2 12 2 Akasaka Minato Ku, Tokyo, 107-0052, JP

10/10

Exceptional

18 Apr 2026

Makoto

They have a washing machine and dryer at the main hotel 200m away. The staff members were very helpful.

Self

8/10

Excellent

31 Mar 2026

Seyuan

A nice hotel with a room big enough to have a suitcase fully opened and still got room to move around. Wifi internet download speed was between 85 Mbps to 95 Mbps. Clean bright room design. Bathroom is modern.

Downside is there is no on-site laundry.

Self

4/10

Poor

11 Jan 2026

Timothy

Convenient access to Tameike-sanno Station on the Ginza Line with one of the exits that includes a lift being right across the road from the front door. The short passage from the lift to my room had an odd smell, but it was fine in the room. Might be due to a lack of adequate ventilation. Took a bit getting used to extremely compact bathroom being 6' with multiple elbow hits on the walls. That together with the bed length means if you are any taller, it is not going to be a good time. I hope the window curtains get washed together with the bed linen as they hang down right above your face, in the corner room at least. This too is probably less of an issue if you do not fill the bed corner to corner.

Leisure Self

8/10

Excellent

02 Jan 2026

Darnell

Courteous and clean.

Self

6/10

Pleasant

28 Dec 2025

Kaytlyn

The staff was fine and the room is spacious, but it is the worst bed and pillow I’ve ever seen in a hotel. The pillow practically disintegrated once any weight was on it. Spacious but I wouldn’t recommend if you want a good sleep.

Leisure

10/10

Exceptional

17 Dec 2025

Antonio

This place was amazingggggg, the staff was so friendly and it was always clean. It was very very convenient because the station was literally across the street to the ginza line which takes you just about everywhere. It was the perfect place.

Leisure Friends

10/10

Exceptional

13 Dec 2025

Melissa

The room and bathroom were a little small and can feel tight but it was clean and the bed was comfortable. There is a train station right outside the hotel so the location is great! The staff were all kind

Self

10/10

Exceptional

07 Dec 2025

Megan

I thought the room was very spacious and clean! The staff was so friendly and helped with my bags. There are several convenience/grocery stores and restaurants close by, and the train station is also right around the corner. I will stay here again!

Self

10/10

Exceptional

30 Oct 2025

arifur

Accommodating staff, clean rooms. Quiet, peaceful. Stayed for a week and enjoyed it. It’s small but bigger than your average Tokyo room.

Leisure Self

10/10

Exceptional

21 Oct 2025

Kathryn

Attentive staff re requests

Leisure Self

6/10

Pleasant

05 Oct 2025

Gary

Hotel is in a good location and very close to metro station. However the room is very small and the bathroom is much too small. I had a corner room, perhaps other rooms are better.

Business_and_leisure Self

10/10

Exceptional

24 Sep 2025

kano

The room was very clean and quiet.
The staff are very kind and helpful.

Business Self

10/10

Exceptional

13 Aug 2025

Kevin

I stayed at this property for 11 nights while on a business trip, and recommend for a solo traveler. The hotel is conveniently located to public transportation and the area around is easily walkable and safe. For a standard size Japanese hotel, I was able to lay my suitcase open on the floor, which I haven't been able to do in some hotels in Japan. The AC worked great, which is important in the hot Japanese summer.
The shower has nice hot water, and the bathroom has standard amenities. The hotel has a good cleaning staff to maintain a nice clean room and lobby area.

Business Self

10/10

Exceptional

12 Jun 2025

Helen

Hotel was easy to find and near the train station. Cafe, convenience store, and book store near hotel as well. Staff was very helpful and explained things clearly.

Leisure Self

6/10

Pleasant

22 May 2025

ibrahim

I got a corner room which was awkward in shape so a little misleading as the corridor from door to bed shouldn’t be considered in dimension. Awkwardly small and was cold as bed was directly under window which wasn’t insulating drop cold. Staff were friendly & spoke good English. I would stay here more than 2 nights.

Leisure Self

8/10

Excellent

22 May 2025

Elvia

The location is right next to the entrance to the Ginza line. Super clean. Friendly staff. Comfy, but if u are taller than ~5’6” u might have a hard time in the bathroom, is tight n small. Otherwise I highly recommend it, is super quiet.

10/10

Exceptional

18 May 2025

Dennis

Hidden gem in Akasaka. In front of Tokyo Metro Station. Lots of izakaya around the property. And a few combini around the area. The place is clean with lots of amenities & convenience.

Leisure Self

10/10

Exceptional

11 May 2025

Harjit

Wish I could’ve stayed longer. Right Aries from train station and very very clean and safe.

Self

10/10

Exceptional

09 May 2025

Roman

Great location, close to metro. Pretty basic room, but it serves the purpose. Staff was very supportive and friendly. Rooms were clean. Lots of restaurants and bars within 10 minutes walking. Highly recommended.

Leisure Friends

6/10

Pleasant

08 Mar 2025

Muyi

The subway station is right across the street, which is delightful. However, the bathtub and the shower curtains have extremely unpleasant odors. It smells as if the shower curtains are unclean or their mold hasn't been removed. The room is tiny which is fine by Tokyo standards, but the smell is truly something I wouldn't expect from a Japanese hotels. Stayed at numerous Japanese hotel and never had any experience encountering smelly bathtub/bathroom. Hope the manager pays attention to this for future customers.

Leisure Self

6/10

Pleasant

23 Feb 2025

Mia

This is the second time I have stayed at this property. It is in a convenient, safe location although the service continues to be a let down, as it's basically non-existent. They have now introduced check in/out machines, which minimizes even more service. Additionally, I asked the 2 male front-desk staff what station to catch the bullet train to Kyoto from and they had no idea. After 30 mins of them trying to use Google translate and looking on the internet, I told them not to worry, I would find out myself.

Leisure Self

10/10

Exceptional

16 Feb 2025

Brenda

The hotel is just outside of subway exit 11. It is a very modern hotel that offers an enjoyable stay surrounded by the busy night life of Akasaka. Just down the street are amazing restaurants and shops.

Leisure Partner

10/10

Exceptional

08 Dec 2024

Vasyl

The room fit exactly what I needed for a short stay. I was impressed by the overall cleanliness, especially of the bathroom. The staff spoke little English, which is to be expected. I was able to easily access JR to get around town. I would stay here again for the price and ease of check in and out.

Leisure Self

6/10

Pleasant

03 Dec 2024

Dominic

Just not a very clean hotel/bathroom

8/10

Excellent

29 Jul 2024

Kwok

Satisfactory place with close public transport.

This was an amazing find with no frills, affordable price in Tokyo with close access to the metro lines.
There is self service check in, self service check out, so no staff at all. Only door staff, who help you if you need anything, otherwise you are in your own.
The rooms had all the basics you expect in a Japanese hotel.
The place is close to many features of the city, depending on your own needs. The downside is that you have to take breakfast from other shops, and constantly ask for new tea bags if you drink a lot of tea when at the hotel, as they don't provide enough.
Really nothing major to complain about.

Self

10/10

Exceptional

24 Mar 2024

David

It's a fairly standard business hotel type room, but most of all I found the metro station across the street to be very convenient. The location and metro was probably the best part of the hotel for me.
The room has the smell like it might have been a smoking room before. It would be nice to be able to crack the windows but they seem to be shut despite looking like they will be openable.
Room comes with a large tray of amenities which can be useful when in need.
Overall I felt satisfied here and would consider staying again if I was looking for an affordable small business hotel place to stay.

Leisure

10/10

Exceptional

15 Dec 2023

Priyav

Excellent service, and a very nice room. Not huge, but definitely enough space for one person.

Self

10/10

Exceptional

13 Nov 2023

Sarah

Clean rooms. Friendly and courteous customer service. Good Wifi connection.

Business_and_leisure Self

10/10

Exceptional

16 Sep 2023

Kelly

Very kind staff and clean facility

Leisure Self

2/10

Poor

31 Jul 2023

Jacob

The air conditioner leaked water all over my computer and luggage. If my $6,000 laptop doesn’t work anymore, surely no one will do anything to help me. What a joke.

8/10

Excellent

15 Jun 2023

Verified traveler

Good hotel

Clean, great location next to metro and or of resturants and street food from all kinds. Small room but very clean service is great

Friends_and_family Friends

10/10

Exceptional

11 Apr 2023

Faye Sabrina

Great for exploring Tokyo

Ideal location for us to explore Tokyo - located right opposite the entrance to a metro line. The rooms are pretty small as mentioned in the other reviews - but we’re 6’3” and 5’8” and we were comfy! Friendly staff and well kept rooms, ideal for a couple of nights ☺️

Partner

10/10

Exceptional

03 Apr 2023

Lo Sze

Hotel room is super clean. Hotel in nice location and easy to access.

Leisure Self

10/10

Exceptional

26 Mar 2023

Liam

Clean and perfectly located

10/10

Exceptional

25 Mar 2023

Patricia

The hotel is very cute, clean and nice. The staff are helpful and accommodating.

Leisure Self

10/10

Exceptional

31 Dec 2022

Mia

I can’t recommend this hotel enough. It’s in a great area with a train station directly across the road as well as restaurants and supermarkets. The staff are very friendly and helpful, rooms very clean with robes and slippers for guests. Yes they are small and I had to sleep with my suitcase in my bed!

Leisure Self

10/10

Exceptional

26 Sep 2022

Gulzhazy

the staff is perfect and the service too thank you all

Business_and_leisure Friends

6/10

Pleasant

19 Apr 2022

DHANANJAY

I think My room was recently done with past control and it had that small all over , during 2 days of stay it bothered me a lot , other things are fine with Hotel.

Business Self

10/10

Exceptional

12 Mar 2020

Verified traveler

Clean Good value for money, excellent location well located in the most expensive area of Tokyo and yet very inexpensive accommodation

10/10

Exceptional

07 Nov 2019

Verified traveler

Clean room and nice staff at there.
Definitely I will come back.

Business Self

8/10

Excellent

02 Aug 2026

kazumi

チェックインの際、対応してくださった方が親切で、気持ち良く過ごせました。

10/10

Exceptional

04 Jun 2026

Yuki

駅前の好立地なのがとても良いです。
領収書周りの対応も丁寧にしていただき非常に助かりました。

Business

10/10

Exceptional

23 Apr 2026

JUNGHO

방이 작아서 케리어가 크거나 짐이 많다면 불편할 수 있습니다.

Self

10/10

Exceptional

20 Apr 2026

Michiyo

いつも駅近で利用させて頂いています。仕事で利用していてとても綺麗にされていて清潔ですし素泊まりには最適です。

Self

8/10

Excellent

13 Apr 2026

saika

駅近でコンビニもあり快適に過ごせました

8/10

Excellent

23 Mar 2026

Toshiaki

清潔な部屋でした。
地下鉄の駅の入口のほぼ前で、周りにはコンビニもファストフード店も飲食店もあり、とても良い立地でした。

10/10

Exceptional

14 Mar 2026

Hiroyuki

スタッフが、親切でした？

Self

6/10

Pleasant

22 Feb 2026

KENTARO

室内は清潔に保たれている。セルフチェックインの際、前に操作したのが中国人らしく、画面が中国語のままで結局スタッフ呼んだ。こういうのは一回操作が終わって最初の画面になると、普通は日本語に戻るものではないか？この時代だから、もはや日本人相手に営業していないかもしれない。

8/10

Excellent

14 Dec 2025

Marie

アクセス良く、スタッフの方の接客も良かったです。

Business

8/10

Excellent

24 Nov 2025

Miyuki

地下鉄の最寄り出口の真ん前にあり、立地は最高でした。
外観や廊下は狭い感じがしましたが、部屋に入ると、ベッドまわりの空間が広く、快適に過ごせました。

Business_and_leisure Self

10/10

Exceptional

23 Nov 2025

Chizuru

清潔でした。狭さを感じない作りでした。キャリーも広げられたし、駅にも近くて良かったです。

Business_and_leisure Self

8/10

Excellent

11 Nov 2025

KENTARO

赤坂、赤坂見附から歩けるけど、溜池山王が最寄駅。
概して清潔感のあるホテルだけど、ここはただ寝に来る人用。
浴室はユニットバス。長い髪の毛が落ちていたのと、トイレ(特に便座回り)の清掃が不十分で気分が悪かった。

Business

10/10

Exceptional

08 Nov 2025

RYOICHI

ゆっくり出来ました。スタッフの対応は、とても良いと感じました。

Business

8/10

Excellent

26 Oct 2025

Kazumi

スタッフの対応は良かったてです。
ドトール珈琲が空いていなかったのは残念でした。

Leisure Friends

10/10

Exceptional

19 Oct 2025

Yumi

部屋は思ったよりも広く快適でした。必要最低限のものが揃い、スタッフの心遣い（アヒルちゃんのお出迎えなど）が気持ちよかったです。交通の便も良いのでまたリピします。

Business Self

8/10

Excellent

04 Oct 2025

Fumiaki

ホテルは綺麗で必要なものは揃っているが、とにかく狭い。

Business Self

6/10

Pleasant

02 Sep 2025

Viviane

O quarto é pequeno , a cama ficava encostada na cortina ,a cortina estava cheia de pó

Self

10/10

Exceptional

27 Aug 2025

Verified traveler

人に勧めるホテル

立地は便利でお部屋は清潔。枕は固めで高め。
大きな道路が近いが割と静か。
今回は緊急車両の音が頻繁に聞こえて少し気になったが寝てしまえば分からないレベル。神経質な人はダメかも。
毎回空間利用効率の良さに感嘆する作り。
（身体の大きい男性はバスルームが狭く感じると思う）
コスパがいいので女性の友人知人にお勧めしている。

Business

10/10

Exceptional

14 Aug 2025

Verified traveler

また宿泊したいです

駅の出口から近く、ホテルの方々もとても親切でした。ぜひまた利用させていただきたいと思います。

8/10

Excellent

01 Jul 2025

YUJI

とてもコンパクトなホテル