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Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN
Tokyo · Japan
4-1 Kioi-Cho, Chiyoda-Ku, 102 3-30-5 17 11-12View location
9.6/10Excellent388 Reviews
Cleanliness9.8/10 9.8
Service9.8/10 9.8
Comfort9.6/10 9.6
Condition9.6/10 9.6
Location10.0/10 10.0
Neighborhood8.8/10 8.8
Amenities9.6/10 9.6
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN
Located right in the town centre, the property allows easy access to all this destination has to offer. There are public transport links just a short walk away. 3 min. walk to subway Akasaka Mitsuke Stn. and which is 10 min. ride to Ginza or Shinjuku.
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN features a total of 83 units. The property offers Wi-Fi internet connection on-site, exclusive concierge services and 24-hour hotline support. There is a car park at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN.
Visitors traveling for business purposes may make complimentary use of conference room in business center (2 hours per day). Clients can enjoy delightful dishes at the property's dining venue. The hotel provides health and wellness services.
The establishment's gastronomic option is sure to enchant visitors with refined cuisine and enchanting ambience. Additional fees may apply for some services.
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Please be acknowledged that ¥9, 000 per child will be charged for children (age 4 to 12) who share their parent's (or accompanying adult's) bed.
A stay at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN places you in the heart of Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. This luxury hotel is 3 mi (4.9 km) from Tokyo Dome and 3.1 mi (4.9 km) from Shibuya Crossing.
Make yourself at home in one of the 87 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment.
Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Unicode Support false
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
-
You need to know
- The seasonal pool will be open from July 10 to September 23.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 3 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children under 12 years old are allowed in the Executive Lounge until 5:30 PM.
- Guests have access to the onsite health club (The Golden Spa New Otani) at no charge. The health club offers a gym, indoor pool, and sauna. Guests must be 18 years old to access this facility.
- Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: JPY 3600 per person (one-way)
- Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Japanese
English
Nearby attractions
Hotel New Otani Tokyo
0.1 km / 0.1 mi
Tokyo Imperial Palace
1.5 km / 0.9 mi
Shinjuku Gyoen National Garden
2.4 km / 1.5 mi
MUFG Stadium
2.6 km / 1.6 mi
Tokyo Midtown
2.6 km / 1.6 mi
Tokyo Metropolitan Gymnasium
2.7 km / 1.7 mi
Hibiya Park
2.8 km / 1.7 mi
Meiji Jingu Stadium
2.8 km / 1.7 mi
Nippon Budokan
2.9 km / 1.8 mi
TeamLab Borderless: MORI Building DIGITAL ART MUSEUM
3 km / 1.8 mi
Imperial Palace East Gardens
3 km / 1.9 mi
Roppongi Hills
3.3 km / 2 mi
Isetan Department Store Shinjuku
3.3 km / 2 mi
National Art Center, Tokyo
3.3 km / 2 mi
Shinjuku Isetan
3.3 km / 2.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2007
- Year of most recent renovation: 2007
- Total number of rooms: 83
- Number of floors (main building): 17
- Annexe (s): 1974
- Number of floors (annexe): 40
- Twin rooms: 34
- Double rooms: 45
- Suites: 8
- hotel
- American Express
- JCB
Show 80 more facilities & services
- Diners Club
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Car parkExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Local and international callsExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Medical serviceExtra charge
- Day-care centreExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Newspaper standExtra charge
- ShopExtra charge
- Garden
- GymExtra charge
- Newspapers
- Dining area: 37
- Towels and bed linen
- CaféExtra charge
- BarExtra charge
- Restaurant: 37
- Non-smoking area
- Highchairs
- Poolside snack barExtra charge
- Banquet hallExtra charge
- Air conditioning in Restaurant
- Breakfast room
- Conference room
- Meeting room
- Conference hostess
- PrinterExtra charge
- PhotocopierExtra charge
- Business centreExtra charge
- Audio-visual equipment rentalExtra charge
- FaxExtra charge
- Indoor freshwater pool: 1
- SaunaExtra charge
- MassageExtra charge
- Spa treatmentsExtra charge
- Hairdressing salonExtra charge
- Beauty salonExtra charge
- Breakfast
- Breakfast buffet
- Breakfast served to the tableExtra charge
- Continental breakfast
- Hot breakfastExtra charge
- Breakfast a la carteExtra charge
- Buffet lunchExtra charge
- À la carte lunchExtra charge
- Set menu lunchExtra charge
- BrunchExtra charge
- Buffet dinnerExtra charge
- À la carte dinnerExtra charge
- Set menu dinnerExtra charge
- SnacksExtra charge
- Deposit on arrival
- Early Check-inExtra charge
- Charges for late arrival
- Early departure
- Identification card at arrival
- Non-smoking establishment
- TennisExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN CLUB EXECUTIVETWIN • CLUB EXECUTIVE • 1 Bedroom • 36 m²TWN.CB-EJ
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- CLUB EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Carpeted floors
- Ironing set
- Wi-fi
- Trouser press
- Slippers
- Bathrobes
- Toiletries
Show all 24 amenities
- Tea and coffee making facilities
- Mini fridge
- Minibar
- Internet access
- Radio
- TV
- Individually adjustable air conditioning
- Bathtub: 1
- Shower: 1
- Bathroom: 1
- Housekeeping
- Electric Kettle
- Alarm clock
- Turndown service
- Wake-up service
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel New Otani Tokyo EXECUTIVE HOUSE ZEN
TWIN CLUB EXECUTIVE
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- CLUB EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CB-EJ
Room amenities
- Hairdryer
- Carpeted floors
- Ironing set
- Wi-fi
- Trouser press
- Slippers
- Bathrobes
- Toiletries
- Tea and coffee making facilities
- Mini fridge
- Minibar
- Internet access
- Radio
- TV
- Individually adjustable air conditioning
- Bathtub: 1
- Shower: 1
- Bathroom: 1
- Housekeeping
- Electric Kettle
- Alarm clock
- Turndown service
- Wake-up service
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE NON SMOKINGDOUBLE • EXECUTIVE NON SMOKING • 1 Bedroom • 50 m²DBL.EJ-NM
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathtub: 1
- Shower
- Bathroom
- Housekeeping
- Electric Kettle
- TV
- Internet access
- Minibar
Show all 19 amenities
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Safe
- Wi-fi
- Turndown service
- Toiletries
- Bathrobes
- Hairdryer
- Slippers
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel New Otani Tokyo EXECUTIVE HOUSE ZEN
DOUBLE EXECUTIVE NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-NM
Room amenities
- Bathtub: 1
- Shower
- Bathroom
- Housekeeping
- Electric Kettle
- TV
- Internet access
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Safe
- Wi-fi
- Turndown service
- Toiletries
- Bathrobes
- Hairdryer
- Slippers
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDS • 1 Bedroom • 67 m²JSU.2B-1
Room overview
Non-smoking room- Room size
- 67 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Ironing set
- Carpeted floors
- Tea and coffee making facilities
- Internet access
- TV
- Bathtub
- Shower
- Bathroom
Show all 15 amenities
- Electric Kettle
- Slippers
- Bathrobes
- Toiletries
- Turndown service
- Wi-fi
- Living room: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel New Otani Tokyo EXECUTIVE HOUSE ZEN
JUNIOR SUITE TWO BEDS
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 67 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.2B-1
Room amenities
- Ironing set
- Carpeted floors
- Tea and coffee making facilities
- Internet access
- TV
- Bathtub
- Shower
- Bathroom
- Electric Kettle
- Slippers
- Bathrobes
- Toiletries
- Turndown service
- Wi-fi
- Living room: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUB EXECUTIVEDOUBLE • CLUB EXECUTIVE • 1 Bedroom • 36 m²DBL.CB-EJ
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLUB EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Bathtub: 1
- Shower: 1
- Bathroom: 1
- Electric Kettle
- Housekeeping
- Trouser press
- Slippers
Show all 22 amenities
- Bathrobes
- Toiletries
- Alarm clock
- Turndown service
- Wake-up service
- Wi-fi
- Safe
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Internet access
- Radio
- Hairdryer
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel New Otani Tokyo EXECUTIVE HOUSE ZEN
DOUBLE CLUB EXECUTIVE
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLUB EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-EJ
Room amenities
- TV
- Bathtub: 1
- Shower: 1
- Bathroom: 1
- Electric Kettle
- Housekeeping
- Trouser press
- Slippers
- Bathrobes
- Toiletries
- Alarm clock
- Turndown service
- Wake-up service
- Wi-fi
- Safe
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Internet access
- Radio
- Hairdryer
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN EXECUTIVE NON SMOKINGTWIN • EXECUTIVE NON SMOKING • 1 Bedroom • 50 m²TWN.EJ-NM
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- EXECUTIVE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathtub: 1
- Bathroom: 1
- Shower: 1
- Hairdryer
- TV
- Radio
- Internet access
- Minibar
Show all 24 amenities
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Safe
- Wi-fi
- Wake-up service
- Turndown service
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
- Housekeeping
- Electric Kettle: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel New Otani Tokyo EXECUTIVE HOUSE ZEN
TWIN EXECUTIVE NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- EXECUTIVE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.EJ-NM
Room amenities
- Bathtub: 1
- Bathroom: 1
- Shower: 1
- Hairdryer
- TV
- Radio
- Internet access
- Minibar
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Safe
- Wi-fi
- Wake-up service
- Turndown service
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
- Housekeeping
- Electric Kettle: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN NON SMOKINGTWIN • NON SMOKING • 1 Bedroom • 45 m²TWN.NM
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Internet access
- Radio
- TV
- Hairdryer
- Bathtub: 1
- Shower: 1
- Bathroom: 1
Show all 23 amenities
- Trouser press
- Housekeeping
- Electric Kettle: 1
- Slippers
- Bathrobes
- Toiletries
- Alarm clock
- Turndown service
- Wake-up service
- Safe
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Mini fridge
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel New Otani Tokyo EXECUTIVE HOUSE ZEN
TWIN NON SMOKING
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Room amenities
- Wi-fi
- Internet access
- Radio
- TV
- Hairdryer
- Bathtub: 1
- Shower: 1
- Bathroom: 1
- Trouser press
- Housekeeping
- Electric Kettle: 1
- Slippers
- Bathrobes
- Toiletries
- Alarm clock
- Turndown service
- Wake-up service
- Safe
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Mini fridge
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BED • 1 Bedroom • 67 m²JSU.DB
Room overview
Non-smoking room- Room size
- 67 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Internet access
- TV
- Bathtub
- Shower
- Bathroom
Show all 15 amenities
- Electric Kettle
- Slippers
- Bathrobes
- Toiletries
- Turndown service
- Wi-fi
- Living room: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel New Otani Tokyo EXECUTIVE HOUSE ZEN
JUNIOR SUITE WITH DOUBLE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 67 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DB
Room amenities
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Internet access
- TV
- Bathtub
- Shower
- Bathroom
- Electric Kettle
- Slippers
- Bathrobes
- Toiletries
- Turndown service
- Wi-fi
- Living room: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 45 m²DBL.NM
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Bathtub
- Shower
- Bathroom: 1
- Electric Kettle: 1
- Housekeeping
- Trouser press
- Slippers
Show all 24 amenities
- Bathrobes
- Desk
- Toiletries
- Alarm clock
- Turndown service
- Wake-up service
- Wi-fi
- Safe
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Internet access
- Radio
- TV
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel New Otani Tokyo EXECUTIVE HOUSE ZEN
DOUBLE NON SMOKING
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Room amenities
- Hairdryer
- Bathtub
- Shower
- Bathroom: 1
- Electric Kettle: 1
- Housekeeping
- Trouser press
- Slippers
- Bathrobes
- Desk
- Toiletries
- Alarm clock
- Turndown service
- Wake-up service
- Wi-fi
- Safe
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Internet access
- Radio
- TV
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN
100
reviews shown
Lina
Staff in the executive lounge did not act like hospitality professionals but behaved as if they were some elite social club allowing guest a privilege of being in their presences.
Found it amusing.
Found it amusing.
Lina
The property grounds beautiful.
The staff in the hotel seemed a bit arrogant; and especially on the 11th floor concierge lounge.
The furniture a bit dated but clean overall.
House keeping wonderful.
The breakfast in the buffet on the 40th floor needs a bit of attention to food and coffee machines. Staff manning the entry were not so pleasant.
The staff in the hotel seemed a bit arrogant; and especially on the 11th floor concierge lounge.
The furniture a bit dated but clean overall.
House keeping wonderful.
The breakfast in the buffet on the 40th floor needs a bit of attention to food and coffee machines. Staff manning the entry were not so pleasant.
Tamaki
It was truly amazing in every aspect. We will surely be back!
Kelle
The best experience and stay we could have had, enjoyed everything about it.
Edward
The \"Executive Zen \" section of the hotel is easily the best deal in Tokyo because the hotel as a whole has a great variety of facilities while the Exec Zen rooms offer deep luxury not fashionable bits and pieces
Ann
This was a first class experience from start to finish.
Barry
The staff was excellent. The room was spectacular. We had a wonderful time and would recommend this hotel to anyone.
Andrew
Exceptional!
Xu
Breakfast is delicious, there are four restaurants there, all are very good! Everything there is just perfect! Highly recommended!
Qiang
I loved the offers in the lounge and friendly services. The conditions of the room, and the quietness and reclusiveness of the dedicated floors were all satisfactory. There were many breakfast options among which I liked the Japanese restaurant which has a splendid view over the garden and falls.
Kevin
Room and staff were terrific, location and view was perfect. We had access to four restaurants for breakfast… had any of them been good I would have given a Five Star rating. The breakfast was simply not too the standard of other five star hotels we’ve been all over the world. Hotel was wonderful.
Ken-ichiro
大切な記念日に最高の宿泊ができました。
前回別ホテルで残念な経験をした事がありましたが、大変気遣いも頂き、快適に過ごせました。
評判のラウンジも沢山使わせて頂き、サウナも利用でき本当に満足です。
また大切な機会ではこちらにお世話になりたいと思います。
前回別ホテルで残念な経験をした事がありましたが、大変気遣いも頂き、快適に過ごせました。
評判のラウンジも沢山使わせて頂き、サウナも利用でき本当に満足です。
また大切な機会ではこちらにお世話になりたいと思います。
CHENG-CHUN
Friendly staff and great food/drink options in the lounge. With also access to spa
ALAN
Wonderful hotel within a hotel. Beautiful gardens, wonderful staff, comfortable rooms with outstanding amenities, and free snacks and drinks in the Executive lounge
Randel
Everything was perfect!!!
Randel
Everything was perfect!
Elina
Exceptional service overall. The grounds and garden were amazing. The restaurant options are all fantastic and plentiful. Response time for guest services was so quick! We will definitely return.
ZIHUI
Breakfast is good.
Marianna
The room was clean. The staff courteous. .
Andre
Incredible
Hotel with incredible luxury and attentive service. Highly recommended
Hotel with incredible luxury and attentive service. Highly recommended
Pauline
60th birthday in japan
From the moment we arrived at Executive House ZEN, I felt I was stepping into something exceptional. The calm, elegant design of the lounge and rooms immediately set a tone of luxury and tranquility,exactly what you’d hope for in an upscale Hotel.
The suite itself was spacious, with a king-size bed, plush amenities, and lovely views over Tokyo’s cityscape and gardens. The bathroom felt more like a spa retreat,refined touches, high-quality toiletries like Salvatore Ferragamo, and a bathtub that invites you to linger.
Service throughout was outstanding. Staff were attentive, warm and professional. Having a dedicated concierge, exclusive check-in/check-out, and access to the ZEN lounge with food/drinks and breathtaking views made the stay feel pampered.
The location is another highlight set in Chiyoda with proximity to landmarks like the Imperial Palace and elegant gardens. Yet despite being in the heart of the city, there’s a serene feeling thanks to the 400-year-old Japanese garden on the property. It gives you a sense of escape without sacrificing access to what Tokyo has to offer.
If I were to find minor downsides, I’d say some of the non-ZEN common areas feel a bit dated compared with the refined ZEN parts. And though the food is generally very good, a couple of dining out experiences were poor.
The suite itself was spacious, with a king-size bed, plush amenities, and lovely views over Tokyo’s cityscape and gardens. The bathroom felt more like a spa retreat,refined touches, high-quality toiletries like Salvatore Ferragamo, and a bathtub that invites you to linger.
Service throughout was outstanding. Staff were attentive, warm and professional. Having a dedicated concierge, exclusive check-in/check-out, and access to the ZEN lounge with food/drinks and breathtaking views made the stay feel pampered.
The location is another highlight set in Chiyoda with proximity to landmarks like the Imperial Palace and elegant gardens. Yet despite being in the heart of the city, there’s a serene feeling thanks to the 400-year-old Japanese garden on the property. It gives you a sense of escape without sacrificing access to what Tokyo has to offer.
If I were to find minor downsides, I’d say some of the non-ZEN common areas feel a bit dated compared with the refined ZEN parts. And though the food is generally very good, a couple of dining out experiences were poor.
KAI CHING PETER
Very Grand hotel
Pamela
Beautiful views from the property and room.
Makimi
Their service and foods were excellent. More than 5 stars!
Kun
Very high quality
michael
Awesome Tokyo hotel, great food, great service! I will book this again next time and recommend it to my friends!
Angela Caroline
Really enjoyed our stay service was excellent
Mark
Fantastic room and service.
Farid
Such an elegant hotel with amazing staff and great service. The rooms and hotel are designed so professionally which catches your eyes on the first look.
Nadine
Amazing stay. Incredible service at Executive House Zen. If you want incredible service, quiet & comfort then stay here! Loved how quiet it was (very & we stayed in a number of Tokyo hotels- the garden around the property was a quietness buffer that was more effective than being on the 45th floor of other hotels). Beds were quite comfortable even if a little on the firm side (standard for Japan).
Great view of Mt Fuji from the lounge. Impeccable service, especially by Yuki. Excellent English & went so far out of her way to make sure we had a great time & had everything we could ever need. The rest of the team were flawless too.
Loved the garden- worth it on its own.
Super close to the subway, so very convenient, Always taxis at the door with staff happy to explain in Japanese exactly where you need to go to the driver. (Tip- Make sure you have a physical credit card with you in Tokyo & some Yen cash).
I travel a lot and this hotel is now one of my favourites in the world. Highly recommend!
Great view of Mt Fuji from the lounge. Impeccable service, especially by Yuki. Excellent English & went so far out of her way to make sure we had a great time & had everything we could ever need. The rest of the team were flawless too.
Loved the garden- worth it on its own.
Super close to the subway, so very convenient, Always taxis at the door with staff happy to explain in Japanese exactly where you need to go to the driver. (Tip- Make sure you have a physical credit card with you in Tokyo & some Yen cash).
I travel a lot and this hotel is now one of my favourites in the world. Highly recommend!
Priscilla
Excellent service, very helpful staff who took care of all my requests and needs. We enjoyed our stay and are glad that we had decided to return in a few days to again enjoy the service.
Great management and staff!
Look forward to our next visit 😃
Great management and staff!
Look forward to our next visit 😃
Olivier
The staff and executive lounge was excellent!
Deborah
We were in the Executive Zen floor of New Otani. We only stayed 1 night as it was a stopover before our flight back to the US.
The service was impressive to say the least. The rooms were very modern but very small but I believe this is normal for Tokyo. The continental breakfast was limited. However the Sky restaurant was amazing. There were many food options available and the view of Tokyo from the restaurant was amazing. I highly recommend anyone to stay here. We definitely will for a longer time next time we visit Japan.
The service was impressive to say the least. The rooms were very modern but very small but I believe this is normal for Tokyo. The continental breakfast was limited. However the Sky restaurant was amazing. There were many food options available and the view of Tokyo from the restaurant was amazing. I highly recommend anyone to stay here. We definitely will for a longer time next time we visit Japan.
Wayne
Lounge for zen floors was excellent
James
Amazing Experience!!
James
The Executive Zen Level is well worth the value. Amazing quality and service.
Carrie
Service & staff were extremely polite & attentive. Accommodated our request for a late check out.
Sam
This is easily the best hotel I have ever stayed by far. The staff made sure you feel special and appreciated. The time for check in and check out was 2pm and 12 pm respectively, which was generous. The executive lounge was very comfortable. Breakfast is also included for other restaurants. Satsuki was a great breakfast option. The Japanese garden was beautiful. Spa access was also included. I would definitely go back to House Zen when I go to Tokyo again.
Daniela
I love this hotel and the Zen House experience was fantastic!
Julie
Spacious room, executive lounge amenities, friendly and enthusiastic staff, and beautiful views.
Bahar
Really friendly staff, amazing service and amenities.
Margit
The executive house zen was fabulous in all aspects during our stay. The staff went way beyond their duties to help us procure concert tickets. Everyone was very polite and helpful.
kaiqi
Beautiful
Daniel
Amazing hotel, one of the best hotels I’ve stayed in, staff is very friendly, the room is spacious and VERY comfortable, great amenities and details.
KAZUHISA
Buffet Breakfast is Excellent
yekta
Just amazing, will be back
5 stars
5 stars
Melvin
Excellent
Christopher
Very nice hotel, staff were very pleasant, room was of a good size. Fantastic views over the city. Very nice breakfast restaurant, including a lounge offering free food and drink. Definitely recommended.
Masaya
Very friendly and attentive staff.
Great food and beverages at the Zen lounge. Excellent stay indeed.
Great food and beverages at the Zen lounge. Excellent stay indeed.
DROR
Kind and impressive staff from the fabulous executive private team to the resteraunts waters giving the luxurious experience we we're looking for as a family, we thank you you all again for making our Tokyo advanture so wonderful
Jiyeon
All the stuffs are very professional and room is amazing. Enjoyed stay
Joke
Must stay
Beautiful hotel extremely clean very nice staff great rooms and service.
Sidharth
Beautiful gardens outside. The Chinese restaurant was amazing as it has a wonderful staff, a great view and the food was absolutely delicious. My compliments to the chef.
William
Great service omotenashi
I stayed at many nice hotels but this is the best hotel. Staff is very attentive and the hotel service is beyond my expectations.
We will definitely want to come back again.
We will definitely want to come back again.
Verified traveler
Nice Hotel
Nice comfortable hotel. Good Service.
Steven
5-star treatment
The New Otani Tokyo Zen House is truly a great experience. They just received their 5th star and they clearly earned it. The check-in is so personal and the lounge is just perfect. Fine wine and sake, beautiful tea, and great snacks all day long, not just at breakfast and happy hour. The rooms look great and the bathrooms are quite spacious.
Verified traveler
Excellent rooms, but then they should be for the price. More than 4 times the price of similar sized rooms at Shinjuku washington. However, where this hotel falls down is with its restaurants. There are several on site, but almost all serve the same mediocre menu, and almost all are only open until 2pm for lunch and 9pm for dinner. So if you're staying here for work don't expect to eat at the hotel after a long day. Not that the food is worth eating anyway. Really a 5 star hotel like this should have much better restaurants.
Verified traveler
Room, facility, staff training... everything was just wonderful and very impressed!
Verified traveler
It was good. We would however prefer to stay closer to the Action. Next time we will stay at Hyatt
Traveler
Stayed on the Zen tower club lounge floor. Nice big rooms, good food, clean and responsive staffs. The daily room charge included 3 meals and 3 snacks at the club lounge. Food was good but would have been nice to change it up and offer more varieties. Staff was courteous but I find it intimidating and uncomfortable to have a team of 6-8 staffs standing at the entry to the lounge greeting you as you walked in. They should have a back office to congregate and only 2-3 staffs as greeters. I was then surprised to find the same crew who were courteous during my 4-nts stay, to have their backs to me and did not even turn around to say goodbye. I was disappointed because earlier that day, I saw a Japanese couple leaving and everyone was lined up thanking and bowing to show the Japanese hospitality. I just felt like the courtesy wasn’t genuine to begin with.
Verified traveler
Everything was perfect. The staff were very friendly and helpful
Verified traveler
The hotel was very comfortable. the staff was very helpful and pleasant to deal with. I give you guys a 10 on a scale of 1 to 10.
Vic
Wonderfully friendly staff, good location
The Staff here was so polite, friendly and helpful. I never felt so valued as a customer - ever. Somehow we got the Executive checkin, which was amazing. You have an exclusive lounge on the 11th floor where you do check in and check out (they seat you at a table and process everything while you sip on champagne, tea, coffee, snacks, etc.) They also have several snack/tea times per day with quality food. We stayed before & after a cruise. The Deluxe Room was a good size, the Standard room was smallish, but I think typical for Tokyo. Both rooms were super quiet even though it was busy. The garden and waterfall are beautiful. The 2 restaurants we went to for dinner were shockingly expensive, so check pricing carefully. We bought breakfast with the room and it was well worth it. Choose the main lobby (Satsuki) as their selection seemed better than the other two breakfast buffets you get to choose from. But all three are good. Shower pressure and temp were outstanding. It is close to a few subway stations (5-10 minute walk). Same for a long block of restaurants and the hotel itself has a ridiculous amount of restaurants (again watch the prices). But the service from the staff blew me away. They did everything possible to make us comfortable and ease our travel.
DT
The club lounge was lovely to visit before or after a day out. Impeccable service. The deluxe room was spacious, the bed so comfortable and huge! The room had all the accompaniments of a 5 star hotel. Location was perfect. Great district with great restaurants around the corner, not too busy but very lively and very easy to get to train lines.
Verified traveler
almost good
Rebecca
All around wonderful stay!!
Amazing service, great room, and very nice executive lounge!
Verified traveler
I stayed in New Otani both garden and main tower several times before but never had an opportunity to stay in the executive house zen. They assigned two floors of the main building (I think it was 11 & 12 FL but I don't remember correctly) for the executive zen and they have their own front desk, lounge, and club house exclusively available to the zen quests. You can have meal and drinks unlimited during their business hour at the lounge and it's really a good deal when you think about how much you spend for just drinks at any bars in Tokyo. Also I really liked their breakfast selection and drinks and also it's such a good deal as you would spend $30-$40 per person if you had an in room dining breakfast.
I also loved my room so much and all the staff went above and beyond to make sure all my needs were met. One thing I really liked about the room was that they had this smart phone that I could use freely during my stay so I could make free phone calls and use data service, and didn't have to get frustrated with my T-Mobile data service which were so slow or didn't work at all in Japan.
Overall, it was such a great experience and such a good deal which was about $400 per night. I'd definitely love to go back when I visit Tokyo next time and highly recommend anyone who's planning to visit Tokyo. Please note that the rooms in garden tower are not renovated and are very very old and also services are not good. Main tower rooms are ok but it's no comparison to the executive ho
I also loved my room so much and all the staff went above and beyond to make sure all my needs were met. One thing I really liked about the room was that they had this smart phone that I could use freely during my stay so I could make free phone calls and use data service, and didn't have to get frustrated with my T-Mobile data service which were so slow or didn't work at all in Japan.
Overall, it was such a great experience and such a good deal which was about $400 per night. I'd definitely love to go back when I visit Tokyo next time and highly recommend anyone who's planning to visit Tokyo. Please note that the rooms in garden tower are not renovated and are very very old and also services are not good. Main tower rooms are ok but it's no comparison to the executive ho
Verified traveler
Katie
Wonderful service! Great views. Breakfast delicious. Waterfall on property. Amazing!
Elke
The New Orani Hotel featured in the JamesBond movie “Live and Let Die” and is truly excellent. The Executive House ZEN floors add another level of luxury and peace. Great views (even of Mt. Fuji) from the lounge, excellent food and drink all day, and delightful service.
Bryan
Location is great, easy to commute around. Surprisingly at the mall in front of the hotel there’s a line of Sakura trees. The Japanese garden is also very beautiful to drop by.
Verified traveler
Quite Japanese style. But bed is too small. So needed to be upgraded
Verified traveler
Good services
Sable
Stayed in the Executive House Zen, a concept hotel within the larger hotel, and it was lovely. Our suite had a calming view of the Japanese garden, plus a comfortable bed, soft pajamas, and the fluffiest towels! The hotel complex has shopping, restaurants, and bars, so it’s not a quaint like-a-local experience, but fun for a night of luxury.
Robert
Staff were extremely considerate
K
Wow, what a treat it was to stay at this hotel. Everything was excellent. The staff members were extremely courteous, and helpful. Also, our room was meticulously clean, and very comfortable. This hotel offers executive lounge, where they serve food and drink such as lunch, afternoon tea, and late night drink & chocolate. You can enjoy relaxing there admiring the view of Tokyo and Mt. Fuji. Definitely a first-class hotel!
Verified traveler
Amasing Service , Great location ! Highly recommend
Verified traveler
Exceptional Service. Highly Rated
Stephane
Booked the hotel because I wanted to celebrate my significant other's birthday. Received a free upgrade at the check-in counter. Great service and great staff. Will definitely stay again.
Emma Victoria
Fantastic!!
We had such a fantastic stay, this hotel has the highest level of service and it really was an unforgettable experience. Cannot wait to return! Thanks so much to all of the staff who made our stay so special.
Verified traveler
I have stayed at this hotel before, the main and the tower both. I liked it.
This time we stayed at Zen floor and we loved it.
This time we stayed at Zen floor and we loved it.
Denise
This property exceeded my expectations. Wonderful attention to detail as well as excellent amenities and helpful staff. Great buffet breakfast each morning. Beautiful park area that was part of the hotel property great for walking and relaxing.
Susan
Zen and relaxation
Our third stay here. One of my favorite hotels for comfort, service,amenities and design. The rooms are lovely and the views are terrific. The staff is knowledgeable and extremely helpful. They go out of their way to provide assistance and suggestion. The breakfasts are very good and the array of restaurants in the hotel makes choosing a place to eat difficult. The Executive Lounge is an excellent perk with tea,cocktails and snacks served daily. If Tokyo wasn’t beckoning with all it offers, one would never have to leave the hotel.
My hotel of choice in Tokyo. Actually returning there next week.
My hotel of choice in Tokyo. Actually returning there next week.
Nick
Service way beyond all expectations. Beautiful hotel and wonderful rooms. Really added to our Japan experience.
Verified traveler
The Executive Zen House is amazing as the Hotel has some older rooms that do not compare to this Level. Make sure you book this level!
Philip
Best hotel experience ever from top to bottom. Absolutely stunning.
Betty
Would def go back.
The hospitality was amazing. Very clean and friendly. The ONLY bad thing is, they won't allow anyone with a tattoo or a two-piece bathing suit into the pool by the gym.
Angela
Truly awesome
It was awesome in every way. I loved my stay and would definitely go back.
My only constructive criticisms would be that there was a tablet next to the bed that would come on sometimes while I was sleeping and wake me up. I didn’t try hard to learn to turn it off or ask for help.
Another criticism would be that I put the “do not disturb sign” on my door for the entire time and housekeeping called me despite the sign and woke me up to see if I wanted service however my sign clearly said “did not disturb” so that was disappointing service wise.
The place is big so if you are looking for the convenience store or post office you might get lost but the staff is more than happy to help you in any way.
My only constructive criticisms would be that there was a tablet next to the bed that would come on sometimes while I was sleeping and wake me up. I didn’t try hard to learn to turn it off or ask for help.
Another criticism would be that I put the “do not disturb sign” on my door for the entire time and housekeeping called me despite the sign and woke me up to see if I wanted service however my sign clearly said “did not disturb” so that was disappointing service wise.
The place is big so if you are looking for the convenience store or post office you might get lost but the staff is more than happy to help you in any way.
Verified traveler
Unbelievable place and service
The New Otani is a highlight of each of my business trips to Tokyo. Their attentiveness to service, cleanliness of the grounds, and the spa are my favorite pieces.
Melba
Excellent hotel!
This hotel is one of the best I had ever stayed ! You can’t ask for more! They think of your every comfort! From the biggest and softest bathrobes and bath towels, bathroom amenities, whitiest and clean smelling bedsheets and pillowcases which they change everyday, and the daily pair of pajama and robe that they provide, you don’t need anything else ! This hotel caters to your every needs. You have the choice to eat in any of its four restaurants that offers great variety of foods to choose from! You could also shop from
it’s arcade if you have a mind to, and there’s a lot of beautiful things to buy, for yourself or for a souvenir and as a gift. They have also a delicious pastry shop which I had frequented because of its great tasting bread! This hotel is also one of the main stops of the tourist tours which is very convenient if you want to explore many of its beautiful places. It has also its amazing zen garden with an artificial fall that is worth exploexploring. I love this hotel and would recommend it to anybody in a heartbeat. This hotel represents Japan at its best : Integrity, hospitality, beauty and cleanliness! Kudos to its management and staff!
it’s arcade if you have a mind to, and there’s a lot of beautiful things to buy, for yourself or for a souvenir and as a gift. They have also a delicious pastry shop which I had frequented because of its great tasting bread! This hotel is also one of the main stops of the tourist tours which is very convenient if you want to explore many of its beautiful places. It has also its amazing zen garden with an artificial fall that is worth exploexploring. I love this hotel and would recommend it to anybody in a heartbeat. This hotel represents Japan at its best : Integrity, hospitality, beauty and cleanliness! Kudos to its management and staff!
Verified traveler
Customer service is phenomenal.
Beautiful hotel with friendly staff and amazing personal service.
Steve
Hotel located in the financial district of Tokyo
Good hotel, with extensive facilities. Only drawback is that the facilities close down early (last orders at restaurants around 9pm and bars at 10pm) which is I'm told usual in Tokyo now (this city definitely sleeps). Good service and the Executive Zen facilities are pleasant and rooms well appointed. There is also a lovely little Chinese garden on the roof between the main building and the garden towers. Breakfast in the main lobby was good, the breakfast in the Executive Zen lobby was spartan but OK.
Susan
Wonderful and relaxing
We returned to New Otani this year because we enjoyed our previous stay there. Stayed in Executive Zen category which is terrific. Beautiful room, outstanding service and wonderful lounge. Hotel is very large with rich selection of restaurants and beautiful garden. Location is fairly central to all of Tokyo and easy access to metro. Kudos to staff for their helpfulness and the calm and pleasant atmosphere they exemplify.
Verified traveler
Luxury in the heart of Toyko
We stayed here for a 10th anniversary and were beyond impressed with all the special little touches the Executive House provided-- private check-in, happy hour with top quality drinks and views, pajamas to sleep in, bath oils for taking a relaxing bath. The space was luxe and the staff were beyond attentive. If we're ever back in Tokyo, we will be staying here again for sure!!
diane
Super great hotel
The staff which is everywhere is very helpful it's very large but very manageable sorry to have left after our 4 day stay
Verified traveler
Top Notch Hotel in Tokyo
I loved this hotel a lot. The hotel staff was polite and knowledgeable. The bed was extremely comfortable, the linens were really high quality and the rooms are clean. I'll definitely stay at this hotel again, no question!
Sarah
One of best hotel
Staff was very kind and hotel was very clean all the time. Evrything was best. I recommend to everybody.
Antonios
5 star experience
Fantastic stay at Hotel New Otani Zen!!! Top notch comfort and a good deal for a 5 star service in Tokyo!
William
Wonderful Hotel
New Otani was one of the best hotel stays I have had in Japan. It had a unique charm because it was not a high-rise but more spread out into different buildings with numerous shops and restaurants. I could not see it from the street until I got up close, but inside it looked elegant and well-kept. Not one of you newer fancier hotels, but had an old-style Japanese feel with a lovely garden in the back. I felt like I was staying in Japan, not like other hotels where I felt like it was just like the rest.
I stayed on the 11th floor of the Executive House Zen and the customer service has to be the best of any hotel I have stayed. The lounge was fabulous with cocktails served from 5:30-8pm and a lovely view of the Christmas lights outside. I would highly recommend this to anyone that is willing to spend a little bit more for great service.
I stayed on the 11th floor of the Executive House Zen and the customer service has to be the best of any hotel I have stayed. The lounge was fabulous with cocktails served from 5:30-8pm and a lovely view of the Christmas lights outside. I would highly recommend this to anyone that is willing to spend a little bit more for great service.
CP
Terrible Gym and concierge, sub-par breakfast
My experience was not positive. The Concierge was helpless. I requested a reservation for one restaurant and they decided that restaurant was not good enough so they wrote address in Japanese of another restaurant and we arrived at the wrong restaurant. What the hell!!!
Yuka
Very comfortable stay for 1 week
The deluxe room with king bed was very large and we had a comfortable stay for one week. Will plan on staying there again when visiting Tokyo.
Location & surroundings
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN
4-1 Kioi-Cho, Chiyoda-Ku, 102 3-30-5 17 11-12, Tokyo, Japan
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Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN
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