Name: Tokyu Stay Yotsuya
Address: 2-1, Yotsuya, Shinjuku-ku, Tokyo, Tokyo, 160-0004, JP

8/10

Excellent

19 Jul 2026

Joshua

The room was of a fair size and was comfortable. I feel like the breakfast was a bit pricey, but maybe that's just because I am not especially familiar with the currency. The lounge was really nice.

Self

10/10

Exceptional

14 Jul 2026

Cindi

The hotel was very clean and accommodating and the staff did their best to help with anything we needed.

10/10

Exceptional

12 Jul 2026

Noriko

I like free coffee.

Family_with_children

2/10

Poor

11 Jul 2026

Cassandre

Bed bugs and bathroom was not the cleanest.

Business

10/10

Exceptional

10 Jul 2026

Jordan

For out of town travelers, these rooms were stocked so well with many items that make it feel like home.

The staff is so friendly and supportive. I left a very valuable item in the hotel and they returned it to me so kindly.

Id definitely stay here again.

Partner

8/10

Excellent

10 Jul 2026

Charlene Joy

This property was extremely convenient and a good price for what’s offered. Standard rooms in Japan are small, however, this was almost like a studio apartment- has everything you really need. Washer/dryer, sink, microwave, spacious with living space, etc. washer/dryer was easy to use so long as you have Google Translate, also the detergent was really pleasant and laundry felt clean after.

It’s not the most luxurious property, it did seem a little dated and some of the bathroom seems to be worn down, but nothing to complain about! Had ample amount of space to place all the day’s worth of shopping lol! Staff spoke well in English as well. We didn’t get to use or try the free breakfast and such, but that was a nice offer and good touch as well. Subway station was only 8 min walk away, and there are plenty of convenience stores (family mart, another Japanese one that I couldn’t read the name of). Would definitely recommend to others and would book again if we come back to Japan.

Partner

4/10

Poor

04 Jul 2026

Isuru

The room had a foul smell and the air coming from the AC had a weird smell. The bathroom smelled of mildew. When informed about this they gave us a different room but even this one was only slightly better. I believe the hotel needs to change the filters on their AC regularly and do a more thorough job to prevent mold and mildew.

Partner

8/10

Excellent

17 Jun 2026

Talor

I had a great experience overall and really enjoyed my stay. One of the best things about this hotel is its location—it’s close to the train station, making it very easy to travel to different areas of Tokyo. The room was comfortable and a great size for a solo traveler or a couple.

My only complaints were that breakfast wasn’t the easiest to access, and the curtains in my room had some mildew on them. Thankfully, there wasn’t much of an odor from the curtains, but the bathroom did have a strange smell, which I assume may have been due to the plumbing. If the curtains could be cleaned or replaced, it would make the stay even better.

Overall, I enjoyed my stay and would consider staying here again because of the convenient location and comfortable accommodations.

Self

10/10

Exceptional

16 Jun 2026

Stacy

The staff were AMAZING! So helpful when we needed a doctor. And the hairdryer was top notch!! Finally they had a hospitality area with a lovely happy hour. Great location too near the train station and this is lame but a taste of home, Starbucks, was just a block away!!

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Ra Hyun Helena

Convenience of laundry machine in the room was a plus 👍

Family_with_children

10/10

Exceptional

11 Jun 2026

Joselle Gema Castillo

Rooms have washer/dryer which is a huge plus.

Family

8/10

Excellent

09 Jun 2026

William

Super clean. Property kept up. The staff needed to work on Customer Service skills.

Family_with_children

10/10

Exceptional

07 Jun 2026

James

great location centrally located and close to the station, Friendly and helpful staff and nice room

Family

8/10

Excellent

07 Jun 2026

Adam

We stayed here for 6 days. The check in was super easy and a staff memeber who spoke good English helped us.

The location is pretty perfect when traveling round Japan. Yotsuya station is only a 7 minute walk away and this is able to link you to all other stations in Japan.

There are plenty of places to eat nearby the hotel as well as multiple Konbini including one next door to the hotel.

They have a hairdryer, tooth brush x 2 and a small toothpaste, microwave, induction hob and TV with Netflix, YouTube and all the rest. There is also a washing machine with detergent available.

If you wish to iron you clothes then you must go down to the front desk and ask to use one. They require you to bring it back once you are done with it. Preferable on a daily bases if you are ironing once a day. I would recommend ironing a bunch of clothes in one go because of this. (There is no charge to use).

If you need new towels you mush request them with a magnet that sticks onto your door which is provided to you on the inside of your room door.

The place was a little dusty here and there but overall worth the money for such a good location. It is a little bit outdated but nothing that would bother most people. There is a lot of traffic outside but you have two sliding glass door shielding you from the noise.

Partner

10/10

Exceptional

06 Jun 2026

Bee Gek

Very thoughtful services. There’s free pastries and drinks every evening and free flow coffee and tea all day.
Room equipped with useful amenities & hotel was conveniently located a few minutes away from a connected train station and has many variety of shops along and opposite the hotel.

Family

8/10

Excellent

04 Jun 2026

CRISTINA

We had a great stay at Tokyu Stay Yotsuya in the Shinjuku area. The room was surprisingly spacious for Tokyo standards, which made the stay comfortable and relaxing. The location was excellent—very close to the train station and within walking distance to many parts of the city if you enjoy exploring on foot, with easy access to shops, restaurants, and attractions.

That said, the cleaning service was a bit disappointing, as rooms are only cleaned every 7 days and our stay was 5 nights, so we didn’t receive any full cleaning during our visit. The amenities were also fairly minimal compared to other hotels.

Overall, despite those drawbacks, we still had a very enjoyable stay thanks to the great location and comfortable room.

Family

8/10

Excellent

02 Jun 2026

Ramon

I plan not to stay in this hotel again. It needs renovation.

Friends_and_family Friends

8/10

Excellent

02 Jun 2026

Liam

hotel was close to public transport links.

Room was a good size, cleanliness was okay. There is a balcony however nothing to sit on (or much to look at for that matter).

Free coffee and soft drinks was very welcome and unexpected.

Staff at the reception were great, especially helping us with the luggage forwarding. Made it very simple and easy for us.

Partner

8/10

Excellent

02 Jun 2026

Kin Shan

The hotel is located at a very convenient location, 10 mins easy walk to the metro station, across the street from the hotel was a cute restaurant alley. I love there is a washer/dryer in the room and laundry soap was provided. The room size is decent too.
I would stay there again for sure.

Self

8/10

Excellent

31 May 2026

Jaime

I was expecting a better experience. Good location though.

Partner

6/10

Pleasant

31 May 2026

Angela

I feel like I was “cat fished” by this hotel. The room was ok but the bathroom was old, tiles were stained, and the bathtub was stained with black specs on the wall tile which was likely mold. The room had a mildew smell after each shower. The room had a balcony but couldn’t use it due to the bed location. The sofa and table in the room was a plus. Train station was about a 6 min walk away and family mart was located next door. I wouldn’t recommend this hotel as it’s better options with newer rooms in the area.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Eric

We had no issues during our stay. The room was clean and was able to get good rest. The only down side is that the rooms are small but for the price I will not complain or deduct stars. The staff was really helpful. Ubers were easy to get from this hotel location. The bed was comfortable and the room would get very dark at night. The AC worked great. The restroom was also clean and the toilet worked well. Overall I would recommend this hotel and would stay here again. I also enjoyed the stores around the hotel.

Self

10/10

Exceptional

29 May 2026

Johanly

Great stay, easy to locate, close to several train stations.

Family_with_children

10/10

Exceptional

28 May 2026

Jasmine

Loved that I was able to do laundry in my room. No thrills, but everything I needed for an extended stay. I’d book again!

10/10

Exceptional

23 May 2026

anice

Room was big enough for me and partner and 2 suitcases. Had a balcony. Very nice room. Definitely recommend.

Partner

10/10

Exceptional

21 May 2026

Shinichi

enough space, convenient

Self

10/10

Exceptional

21 May 2026

Erica

Great place to stay, and it was a great location. About 4 mins from the train.

Friends

8/10

Excellent

20 May 2026

Beatrice

It was a great option for a slightly longer stay as the room was spacious, contained a washing/dryer machine, microwave and small kitchen sink. There was a little confusion on the luggage transportation as I was told on separate occasions by different staff on how long it takes to send my luggage to Narita. Staff should ensure all convey the correct information to guests to avoid unnecessary stress and confusion.

10/10

Exceptional

17 May 2026

Giovanny

Pretty good. They change my towels every day. Staff was incredibly kind.

Partner

10/10

Exceptional

15 May 2026

Francisco

Great service,I recommend this property

Partner

10/10

Exceptional

09 May 2026

Justin

Room was clean, staff was very friendly. Amenities included

Partner

10/10

Exceptional

02 May 2026

Jennifer

Conveniently located near a train station, staff were more than helpful, great use of space in the room. I highly recommend staying at this location.

Friends

4/10

Poor

01 May 2026

Motoaki

I stay at this hotel about every 2 years since about 10 years ago but I would sadly say that the quality of this hotel is getting worse. I don’t know when they changed their room cleaning policy but the notice said room cleaning is only provided every 7 days which is much fewer than other hotels. They only change towels and collect garbage upon request.
I noticed that the sealing in my room where the air from air conditioning hits was covered with dust and I ended up wiping off since I couldn’t handle it.
I hope they will improve their room cleaning policy and cleanness.

Partner

10/10

Exceptional

28 Apr 2026

Robert

Great location and comfortable room/small apt. The washer/dryer in the room is a huge benefit.

8/10

Excellent

26 Apr 2026

kim chong

The laundry washer and dryer was very conveniently placed in tje room.

Partner

8/10

Excellent

26 Apr 2026

ronell

Great place to stay.

Self

10/10

Exceptional

23 Apr 2026

kelly

Great location

10/10

Exceptional

23 Apr 2026

Peter

The rooms are spacious and you can get your towels and rubbish cleared easily by using a magnetic tab on your day to alert cleaning staff.
The room was a good size we stopped in and had views of the city.
It’s in a great spot within easy walking distance of supermarket, restaurants and even Shinjuku is very walkable …
It could’ve been cleaner but look overall I was very pleased with the hotel an the room we had.

Family

10/10

Exceptional

22 Apr 2026

Steven

Excellent location and the in-suite washer & dryer is a godsend. The toilet was wonky in that you had to hold the flush handle down for > 5 seconds (instead of pushing it down briefly once). Also, the washroom had a bit of a fecal smell and one of the electrical outlets didn't work. But other than that it was very clean and spacious.

Self

4/10

Poor

21 Apr 2026

Matthew

Seems like we were tricked from the photos, the bathroom and kitchen area are old and not clean, stained/tinted tubs, sinks, mold in the grout, etc.
Was dirty in the bathroom in all of the rooms of everyone in our group

Family

8/10

Excellent

17 Apr 2026

Katherine

Everything was ok. The property seemed a little run down and the rooms were pretty small! It said there was a restaurant in the hotel but there is not a restaurant!

Friends

2/10

Poor

15 Apr 2026

Rea

dirty

2/10

Poor

15 Apr 2026

Nahil

dirty

6/10

Pleasant

12 Apr 2026

philippe

Bathroom showed in picture when booking not representing actual bathroom very old and need refreshing.

6/10

Pleasant

12 Apr 2026

Jennifer

Bed comforter was not very comfortable. Rooms were in ok condition but not as clean as could be. Rooms were very tight. Not enough space for two people.

10/10

Exceptional

12 Apr 2026

Georgia

Love the washer/dryer in the room. Hotel is in nice neighborhood that is pretty mellow.

Partner

2/10

Poor

11 Apr 2026

HALIMA

The rooms smelled like smoke, the hotel community space had dirt balls, the carpets needed a deep clean or best to be removed, the bathroom had a sour smell assume coming from the pipes and the furniture is outdated. Feel more like a motel. It was also really noisy in that part of town. The staff was kind enough to honor my request to leave a day early. Which I received a refund.

Family

6/10

Pleasant

11 Apr 2026

Haydee

Convenient location to train , kind of quieter area, family mart is next door. Hotel is old did not like the bathroom it smelled you have to turn the exhaust to get the musty smell off. The pillows are lumpy and hurt my neck.Big plus is the washer/dryer in the room. They have complimentary coffee machine but it tasted awful. The guy at reception was not friendly…very abrupt maybe language barrier.

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Ashley

Please include instructions in various languages. Everything else was wonderful!

Friends_and_family Family

8/10

Excellent

07 Apr 2026

Georgia

The hotel is in a safe neighborhood and rooms have a washer/dryer. You can store luggage there before or after your stay which is a nice perk.

Partner

6/10

Pleasant

06 Apr 2026

Semrah

Having a washing machine was helpful. The lounge area feels new but the rooms are a bit old and the washroom has a dampness to it that doesn’t really go away. The couch and table in the room really take away from the room space but there is a balcony that was never advertised!

Partner

10/10

Exceptional

03 Apr 2026

vincent

The room was like living in someone’s small apartment

2/10

Poor

03 Apr 2026

Bruno

Horrible Breakfast selection. All BF needed to be cooked in your room(MIcrowave) !!
For a hotel that caters mainly to foreigners, the selection was terrible

10/10

Exceptional

29 Mar 2026

Patricia

great place to spend my last night in Tokyo-conveniently located...

Friends

6/10

Pleasant

24 Mar 2026

Miki

Just okay

10/10

Exceptional

24 Mar 2026

Mia

Good

Partner

10/10

Exceptional

18 Mar 2026

Ashly

Had a great time, the hotel was great- staff awesome. The rooms are slightly dated but for the price, no big deal.

Partner

10/10

Exceptional

02 Mar 2026

Tristan

Clean room and staff was helpful.

Self

10/10

Exceptional

23 Feb 2026

John

Great location. Close to train station 5 min walk. Found a little street of bars and restaurants 5 minutes in the other direction. Really comfortable hotel. Lovely staff. Can’t fault it.

10/10

Exceptional

20 Feb 2026

Jim

Staff were wonderful with a joyous disposition and the teas provided were a wonderful way to unwind after an adventurous day

Self

4/10

Poor

15 Feb 2026

Kalee

The room was dirty. The hotel looked nothing like the pictures. It’s very run down. Immediately entering our room we were hit with this strong musty smell. The floors were dirty, the kitchen area was run down, there were hairs all over the bathroom walls, there was mold in the shower, the tub was dirty, the faucets were very dirty, there were stains on the little sofa, throw pillows. It was way too expensive for this hotel. It was more like a run down motel. It’s a shame bc we were celebrating our one year anniversary and we thought we had booked somewhere very nice looking.

Leisure Partner

10/10

Exceptional

06 Feb 2026

Jonathan

Everything was perfect will definitely come back

Leisure Partner

10/10

Exceptional

30 Jan 2026

Emily

Clean room and attentive staff

Leisure Friends

10/10

Exceptional

23 Jan 2026

Carolina

Clean room

Leisure Partner

10/10

Exceptional

13 Jan 2026

John

Great coffee machine!

Leisure Self

10/10

Exceptional

12 Jan 2026

Phillip

Spotless. Friendly. Perfect for our needs. Arigato!

8/10

Excellent

11 Jan 2026

Jamie

Comfortable room, staff very helpful and friendly.

Leisure Family

8/10

Excellent

02 Jan 2026

Kathy

Friendly staff and helpful staff. Also, convenient location to train station.

Leisure

6/10

Pleasant

28 Dec 2025

DONALD

Old apartment conversion hotel. Shower had mold. Shower head was like a RV shower with varying low and high pressure. Convenient location, and nice coffee drink bar, but I would not stay here again.

8/10

Excellent

27 Dec 2025

Allegra

Everything was clean, well stocked, I’m only docking a star because of how firm the bed was. Almost too firm

Leisure Partner

10/10

Exceptional

25 Dec 2025

KC

Front desk staffs were helpful and accommodative, the room is roomy, cleaned and has all that you ever needed, with a bathtub too !
Walking distance to Yotsuya station and 30mins walk to Shinjuku area. Short walk to bars and restaurants.

Business Self

8/10

Excellent

19 Dec 2025

Nicole

Staff was amazing, room was spacious and clean the only problem was i kept having a problem with my key I had to get a new one about 4 times

Leisure Self

10/10

Exceptional

12 Dec 2025

Joseph

I would definitely love to stay in yotsuya hotel if im in shinjuko again.

10/10

Exceptional

10 Dec 2025

Mustafa

Room had everything you could ask for. Refrigerator, freezer, microwave, a place to cook and laundry. Location is nice, quiet at night and a train station down the street. Will be coming back here 100%.

Self

10/10

Exceptional

09 Dec 2025

Harumi

I like Tokyu stay Yotsuya.
Thank you.

8/10

Excellent

05 Dec 2025

Naoko

Check in time was very strict.
Mini kitchen and washing machine is available in the room

Partner

6/10

Pleasant

26 Nov 2025

Lanie

We stayed for 6 days, no service room or no cleaning - only exchange towels or pick up garbage.

Partner

10/10

Exceptional

20 Nov 2025

Joseph

The room was beautiful, staff was kind and friendly, breakfast was amazing, and the overall aesthetic of the hotel was spectacular.

Leisure Partner

8/10

Excellent

19 Nov 2025

Kendon

Say 3.75/5 stars. Getting the “bad” stuff out of the way. The washer/dryer we had didn’t work properly. Would wash but wouldn’t dry. An error code popped up every time saying the filters were dirty but zero dirt so I’m assuming it had to do with an air vent we couldn’t clean ourselves. Didn’t bother getting it fixed while we were there. Not on the hotel. On me as I really only used the washer a couple of times. Just mentioning it as it may occur.

Room was kind of run down. Walls are NOT white. More yellow? Room looks like the photos, just edited to look cleaner and more like white walls. Some wall paper peeling & bathroom had a mild mildew smell that would trail out into the room but leaving the vent on helped.

Have free coffee and stuff in the lobby but coffee line can get long cause there’s only one and it does take a good minute or two to spew out a latte, matcha, coffee, etc.

Overall tho. Washer was still very convenient! Free coffee & very decent coffee/lattes from a machine was still a plus! Had a view of a neighborhood/city skyline from the room which was also nice. Location is very good though. Good food around that can easily walk to. A station that is right down the street that’ll take you to Tokyo, Shibuya, or Shinjuku and can transfer at any of them to take you anywhere else! Didn’t have much staff interaction but the small amount I did seemed fine!

Overall I’d recommend. This is my experience. I’d stay here again. Could easily be 4 stars!

Leisure Partner

10/10

Exceptional

18 Nov 2025

Harris

As far as we are concerned, the hotel is very nice, the staff are excellent and very attentive. It’s located in a very chill area of Tokyo with many restaurants, bars, grocery and convenience, stores, and more! I would disregard the majority of reviews talking about it being an older hotel, because that simply does not matter. The room size is great for Tokyo and it’s super easy to get to wherever you want to go, whether you’re taking the train a taxi or an Uber. Definitely would stay here again.

10/10

Exceptional

17 Nov 2025

Sanjay

Small but superbly equipped room !

Partner

10/10

Exceptional

17 Nov 2025

Filomena

It was great, thank you.

Leisure Family

6/10

Pleasant

08 Nov 2025

Koichiro

Stayed in Room 1005. Both Air Condition filter and Air Purifier filter must be cleaned up and replaced with new one immediately. Unbearable stinky smell comes from both AC and

10/10

Exceptional

31 Oct 2025

Michael

Excellent staff with great English ability. My room was perfectly clean, AC worked well, and it had a good sized bathroom. Very convenient location, just a 2 minute walk from Yotsuya station, and there's a 24hr Family Mart right next to the hotel entrance.

10/10

Exceptional

31 Oct 2025

Raquel

In room laundry was great, wonderful location

Partner

10/10

Exceptional

31 Oct 2025

Koichiro

Staffs are very friendly and kind!

Leisure Self

10/10

Exceptional

25 Oct 2025

Federico

Deluxe double room. Washer/dryer, refrigerator/freezer in room were very convenient. Our balcony overlooked a residential neighborhood giving us a feeling of typical Japan living.

Leisure Partner

6/10

Pleasant

22 Oct 2025

Jing

location is good

8/10

Excellent

21 Oct 2025

Wayne

The breakfast offerings sounded like a great option but in reality were just not good at all. Microwaving frozen items for convenience is one thing but the quality was just not there. Much better options available at local convenience store.
But on the good side, the coffee in the self service area was really good.
Hotel overall was OK but for the prices charged was not a good value.
Prices are on par with 5 star hotel we stayed at the 2 nights previously.

Staff was very helpful but did not understand the baggage delivery service that we wanted to send our bags to airport on departure day.
We asked about baggage delivery timing and were told “ as long as bags are dropped by 9am”
Turned out we needed to reserve day prior AND drop off by 9 am. This left us dragging our suitcases around Tokyo all day before flight.

Live and learn…

Leisure Family

10/10

Exceptional

15 Oct 2025

Maria T

Very convenient location. Train and subway stations are 7 mins walk from the hotel. Love their amenities, coffee machine had great selections. Croissants available early evening. Washer/dyer unit inside room was awesome. Microwave, ref and mini kitchen were very useful. The staff was friendly and very helpful. There are convenience stores and pharmacy right next to the hotel. We would come back again to this hotel.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Sarah

Excellent. Everything near us.
We’ll come again 👍👍👍

Friends_and_family Family

6/10

Pleasant

11 Oct 2025

Melissa

Close to subway station and Shinjuku but without being to busy or crazy. Room was a bit worn down

Leisure Partner

10/10

Exceptional

11 Oct 2025

Sarah

Staying here was like having a studio apartment!
The bath tub, kitchen, refrigerator and microwave, and location met our needs. The dryer was difficult because it was on for 12 hours waking us up beeping, and the clothes were super wrinkled. The washing machine was great. We will definitely try to return here again.

Friends_and_family Family

6/10

Pleasant

10 Oct 2025

Demequis

It was okay, location was great. My only real issue is the bathroom was outdated and it smells bad. I tried buying products to clean it but it did not work. Also, I asked for a late checkout of 12pm instead of 11am and they said it would be $103 USD. We weren’t out the room by 11am, at 11:05 they called the room as we were walking out to see what was taking so long.

Leisure Partner

8/10

Excellent

09 Oct 2025

Markos

Close to transportation

Leisure Family

8/10

Excellent

08 Oct 2025

margaret

Area was amazing so easy to navigate staff was great clean room, lots of food options and familymart was right next to the hotel!!

Leisure Partner

10/10

Exceptional

04 Oct 2025

Hacop

Comfortable clean friendly staff close to shopping areas.

Friends_and_family Family

6/10

Pleasant

20 Sep 2025

Matthew

The room size and in room amenities were good, we loved having laundry for free in the room. There was usually dirty laundry and garbage left in the hallways, and the floors and some linens were dirty during our stay.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Liying

Walking distance to metro station, great location and staff

Leisure Family

4/10

Poor

11 Sep 2025

Mark

Would not chose a second time.

Room felt old. Carpets had stains and hallways were kind of gross. No air conditioning in the hallways and it was about 97 degrees with 80-90 % humidity every day almost. Met other guest using the down elevator who were sweating profusely and had the same complaint. Also, they had this croissant locked box for breakfast? It was only available to access between 3pm and 7pm. The time most likely everyone was out.

Friends_and_family Family