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Citadines Shinjuku Tokyo

Tokyo · Japan

Shinjuku,Shinjuku-ku, 1-28-13View location

9.2/10Excellent2,927 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Location8.4/108.4
Neighborhood8.4/108.4
Value9.0/109.0
Amenities8.8/108.8
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Citadines Shinjuku Tokyo

Citadines Tokyo Shinjuku offers contemporary apartment-style accommodations within walking distance of Shinjuku East, one of Tokyo's thriving urban centers. A short walk from Shinjuku Gyoemmae Station on the Marunouchi Line, the hotel provides easy access to shopping, entertainment, and the Shinjuku West business district.

Enjoy the convenience of a hotel with the freedom and privacy of an apartment, along with optional services tailored for both business and leisure travelers.

Read more about this hotelShow less

A stay at Citadines Shinjuku Tokyo places you in the heart of Tokyo, within a 5-minute drive of Isetan Department Store Shinjuku and Omoide Yokocho. This aparthotel is 3.8 mi (6.1 km) from Tokyo Tower and 4.9 mi (7.9 km) from Yanaka Cemetery.

Make yourself at home in one of the 160 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • The property is professionally cleaned.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 990 for children
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: JPY 550.0 per day
    • Rollaway bed fee: JPY 7260.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Shinjuku Gyoen National Garden 0.5 km / 0.3 mi
Isetan Department Store Shinjuku 0.9 km / 0.6 mi
Shinjuku Isetan 1 km / 0.6 mi
Omoide Yokocho 1.4 km / 0.8 mi
Tokyo Tourist Information Center 1.5 km / 0.9 mi
Okubo Park 1.6 km / 1 mi
Tokyo Metropolitan Gymnasium 1.7 km / 1.1 mi
MUFG Stadium 1.7 km / 1.1 mi
Tokyo Metropolitan Government Building 2.1 km / 1.3 mi
Meiji Jingu Stadium 2.4 km / 1.5 mi
Shinjuku Central Park 2.5 km / 1.5 mi
Waseda University 2.5 km / 1.6 mi
Hotel New Otani Tokyo 2.6 km / 1.6 mi
Meiji Jingu Shrine 2.8 km / 1.7 mi
Takeshita Street 2.9 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2015
  • Total number of rooms: 160
  • Number of floors (main building): 12
  • Twin rooms: 60
  • Double rooms: 100
  • hotel
  • American Express
  • JCB
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
Show 37 more facilities & services
  • Entertainment Area
  • Wheelchair-accessible
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Local and international callsExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Concierge
  • Gym
  • Dining area
  • Clothes dryer
  • Electric kettle
  • Towels and bed linen
  • Restaurant
  • Non-smoking area
  • Breakfast room
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Fax
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Deposit on arrival
  • Early Check-inExtra charge
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 20
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVESTUDIO • EXECUTIVE • 1 Bedroom • 27 m²STU.EJ
    STUDIO EXECUTIVEPhoto unavailable4 photos

    Citadines Shinjuku Tokyo

    STUDIO EXECUTIVE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ

    Room amenities

    • Slippers
    • Desk
    • Microwave
    • Wi-fi
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Wheelchair-accessible
    • Kitchenette
    • TV
    • Hairdryer
    • Bathtub
    • Cooker
    • Bathroom
    • Mini fridge
    • Fridge
    • Kitchen utensils, plates & cups
    • Electric Kettle: 1
    • Smoke detector

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO ONE BEDSTUDIO • ONE BEDSTU.1B

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    STUDIO ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B-1

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    APARTMENT KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE EXECUTIVEDOUBLE SINGLE USE • EXECUTIVE • 1 Bedroom • 27 m²DUS.EJ
    DOUBLE SINGLE USE EXECUTIVEPhoto unavailable4 photos

    Citadines Shinjuku Tokyo

    DOUBLE SINGLE USE EXECUTIVE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.EJ

    Room amenities

    • Kitchen utensils, plates & cups
    • Electric Kettle: 1
    • Smoke detector
    • Slippers
    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Central heating
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Mini fridge
    • Fridge
    • Kitchenette
    • TV
    • Hairdryer
    • Bathtub
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVE QUEEN BEDSTUDIO • EXECUTIVE QUEEN BEDSTU.EJ-QN

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    STUDIO EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO ECONOMYSTUDIO • ECONOMYSTU.EY

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    STUDIO ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB-1

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVE • 28 m²TWN.EJ
    TWIN EXECUTIVEPhoto unavailable5 photos

    Citadines Shinjuku Tokyo

    TWIN EXECUTIVE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Room amenities

    • Smoke detector
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Bathroom
    • Bathtub
    • Hairdryer
    • TV
    • Slippers
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Fridge
    • Mini fridge
    • Cooker
    • Microwave
    • Electric Kettle: 1
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Central heating
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 25 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable6 photos

    Citadines Shinjuku Tokyo

    DOUBLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Wheelchair-accessible
    • Bathroom
    • Bathtub
    • Hairdryer
    • TV
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Fridge
    • Mini fridge
    • Cooker
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Wi-fi
    • Desk
    • Slippers
    • Smoke detector
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVE NON SMOKINGSTUDIO • EXECUTIVE NON SMOKINGSTU.EJ-NM

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    STUDIO EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO BUSINESSSTUDIO • BUSINESSSTU.BS

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    STUDIO BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDS • 1 Bedroom • 25 m²STU.2B
    STUDIO TWO BEDSPhoto unavailable6 photos

    Citadines Shinjuku Tokyo

    STUDIO TWO BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Room amenities

    • Smoke detector
    • Electric Kettle: 1
    • Bathroom
    • Bathtub
    • Hairdryer
    • TV
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Fridge
    • Mini fridge
    • Cooker
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Slippers

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO NON SMOKINGSTUDIO • NON SMOKINGSTU.NM

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    STUDIO NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE EXECUTIVETRIPLE • EXECUTIVETPL.EJ-1

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    TRIPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 27 m²DBL.EJ
    DOUBLE EXECUTIVEPhoto unavailable6 photos

    Citadines Shinjuku Tokyo

    DOUBLE EXECUTIVE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Hairdryer
    • Central heating
    • TV
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Mini fridge
    • Fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Bathtub
    • Bathroom
    • Safe
    • Electric Kettle: 1
    • Smoke detector
    • Slippers
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BED • 1 Bedroom • 25 m²STU.DB
    STUDIO WITH DOUBLE BEDPhoto unavailable5 photos

    Citadines Shinjuku Tokyo

    STUDIO WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Room amenities

    • Bathtub
    • Bathroom
    • Hairdryer
    • TV
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Fridge
    • Mini fridge
    • Cooker
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Slippers
    • Smoke detector
    • Electric Kettle: 1

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ-1

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ-1

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE QUEEN BEDAPARTMENT • EXECUTIVE QUEEN BEDAPT.EJ-QN

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    APARTMENT EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVEAPARTMENT • EXECUTIVEAPT.EJ

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    APARTMENT EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 25 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Citadines Shinjuku Tokyo

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Hairdryer
    • Bathtub
    • Bathroom
    • Fridge
    • Kitchen
    • Extra beds on demand
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Central heating
    • Centrally regulated air conditioning
    • Ironing set
    • Microwave
    • Cooker
    • Kitchenette
    • TV
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVESTUDIO • EXECUTIVESTU.EJ-2

    Photos are not available for this room type.

    Citadines Shinjuku Tokyo

    STUDIO EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 25 m²TWN.ST-1
    TWIN STANDARDPhoto unavailable6 photos

    Citadines Shinjuku Tokyo

    TWIN STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Room amenities

    • Electric Kettle: 1
    • Smoke detector
    • Slippers
    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Central heating
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Mini fridge
    • Fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • TV
    • Hairdryer
    • Bathtub
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVESTUDIO • EXECUTIVE • 1 Bedroom • 28 m²STU.EJ-1
    STUDIO EXECUTIVEPhoto unavailable6 photos

    Citadines Shinjuku Tokyo

    STUDIO EXECUTIVE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ-1

    Room amenities

    • Tea and coffee making facilities
    • Bathroom
    • Bathtub
    • Hairdryer
    • TV
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Mini fridge
    • Cooker
    • Microwave
    • Ironing set
    • Centrally regulated air conditioning
    • Central heating
    • Electric Kettle: 1
    • Smoke detector
    • Slippers
    • Desk
    • Safe
    • Wi-fi
    • Wheelchair-accessible

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Citadines Shinjuku Tokyo

9.2
Excellent
2,927 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
8.4 /10
Neighborhood
8.4 /10
Value
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
25 Jun 2026
Taylor
Awesome property, location and staff. Great amenities and very quiet.
Family
10/10
Exceptional
20 Jun 2026
Anthony
Staff was very helpful. Good breakfast. Good location.
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
Melanie
This is a great hotel to stay in, especially if you are staying in Tokyo for more than a few days. The location is excellent, very walkable but away from the really busy part of Shinjuku. The bed was very comfortable (pillows not so good) and the room had a kitchenette, couch, desk and several cupboards. We stayed for a week so we unpacked our suitcases and everything was really accessible.
Partner
10/10
Exceptional
14 Jun 2026
Mai Nhu
Notre chambre était grande et le lit était très confortable. La cuisinette était pratique, mais la salle de bain était petite. L'emplacement est calme, mais il fallait marcher 8 minutes vers la station la plus proche pour ensuite changer à Shinjuku. Beaucoup d'options de restauration et de conbinis dans le coin.
Partner
8/10
Excellent
05 Jun 2026
Luis Miguel Rodriguez
The rooms are comfortable and clean but a little bit outdated. Staff is friendly and helpful. It is located in a quiet area in Shinjuku with public transportation close.
Partner
10/10
Exceptional
30 May 2026
Rimma
Overall very nice stay. The room was clean and spacious for Tokyo standards.
Self
8/10
Excellent
28 May 2026
Rosetta
The breakfast was the worst we had after 1 month in Japan. The coffee was good
Hotel is tired but room spacious and well appointed
Partner
8/10
Excellent
23 May 2026
Ashish
Superb
Friends
10/10
Exceptional
18 May 2026
Jordan
I always stay here when I go to Tokyo. The staff is so friendly. You have very quiet rooms and plenty of space. I don't think you can ask for much more than that.
Self
10/10
Exceptional
06 May 2026
Kenneth L
Very convenient
10/10
Exceptional
03 May 2026
Jose
Clean room and great location!
Friends
10/10
Exceptional
28 Apr 2026
Melissa
Had everything we need.
Family
10/10
Exceptional
23 Apr 2026
Alexandra
Would definitely stay here again! Excellent customer service and bigger rooms!

Pros: Great place to stay. Room size is big for Japan. Daily housekeeping. Very comfortable pillows and beds! Lots of storage. Paid washing machines and dryers available for use. Very friendly and helpful staff. Free coffee and water in lobby. They can weigh your luggage upon checkout too. Less than 5 minute walk to closet station Shinjuku-gyoemmae. Shinjuku station is about 15 minute walk. Hotel in less crowded area away from main Shinjuku. Small 7/11 store close by.

Cons: This is just my personal taste but the breakfast is very average. Food is cooked and delivered in the morning as there is no kitchen available so you cant request any changes. Even though there is a selection of cereal, toast, yoghurt, fruit, salad, sausages, salmon, ect it is not very good. The eggs are runny and not cooked enough for my liking. The grilled salmon smells fishy that it turns you off eating the food in the same container. Lots of vegetarian options and not a lot meat options. But you don’t need to buy the breakfast and you can eat something else down the road. So this is not really a deal breaker. Also there is no fan in the bathroom so you need to keep the door open so it’s not foggy. Also you can hear ambulances and police go by at night time, but if you’ve walked around all day and are really tired you will sleep straight through and not hear it.

An excellent stay. More pros than cons! Great stay!
Partner
10/10
Exceptional
13 Apr 2026
Theresa
Great hotel. Amazing staff.
Family
8/10
Excellent
11 Apr 2026
William
Stayed here for the Tokyo Marathon. The hotel is in a very convenient location in Shinjuku, the breakfast is nice and simple and the staff were kind and helpful. The kitchenette was a very nice addition to our stay.
Partner
10/10
Exceptional
02 Apr 2026
Gregory
Great stay.
Friends_and_family Family
10/10
Exceptional
26 Mar 2026
Katherine
Location was great close to the park and the neighborhood was very nice. The front staff were excellent and spoke English. The breakfast was just ok. Really enjoyed the coffee service. Thank you
Self
8/10
Excellent
26 Mar 2026
Katherine
Loved the neighborhood. Front desk staff were excellent and spoke English. The breakfast was ok. The unlimited coffee is a great idea. Thank you
Self
10/10
Exceptional
24 Mar 2026
Derman
Great location. Friendly people!
10/10
Exceptional
22 Mar 2026
Rizal
I wish they provide water in bottles in room instead of dispenser downstairs.
If dispensers, it shld be on each floor or alternate floora
Friends_and_family Friends
8/10
Excellent
21 Mar 2026
Lorraine
Cleanliness was tops, great location. Staff was so warm, welcoming and helpful. Kento from the front desk was the best!
Partner
10/10
Exceptional
20 Mar 2026
Denise
Great staff. Let us check in early at no additional charge. Very clean and quiet.
Friends_and_family Family
10/10
Exceptional
19 Mar 2026
Jacqueline
Very easy check in process. Staff very friendly
Partner
10/10
Exceptional
19 Mar 2026
Jennifer
Our room was large by Tokyo standards. It was clean, and the beds were comfortable. Close to two metro stations. We would stay here again the next time we're in Tokyo.
Partner
10/10
Exceptional
17 Mar 2026
Lance
Great stay!
10/10
Exceptional
17 Mar 2026
Mark
Yes it was and excellent stay and will stay there again in Oct
Self
8/10
Excellent
15 Mar 2026
Ryan
A short metro ride and walk from Shinjuku station, the property is nicely outside the busy downtown area. The park and metro entrance are a few minutes away by foot. The rooms were clean enough but some details were overlooked. The breakfast buffet was tasty and convenient at a decent price and allergy information was displayed for each item. The staff was nice but pushed their rewards plan a bit too hard on check-in for this weary traveler.
Friends
10/10
Exceptional
15 Mar 2026
Mr Y PATEL
Nice sized clean room with good facilities within. Nice breakfast options. Gym small, did not use. Good location, walkable to Shinjuku.
Partner
10/10
Exceptional
07 Mar 2026
Tracy
Close to local shops and restaurants. About 10 min walk to subway
Friends_and_family Family
10/10
Exceptional
06 Mar 2026
Jordan
The bed is comfortable. It has a nice love seat. It's spacious. I love coming here to stay. And the train is a short walk away.
Self
10/10
Exceptional
01 Mar 2026
Jodi
The room with tiny kitchen was great. Very clean and comfortable bed. Mini gym. Washer dryer access. Close to
Many things. Staff was so helpful.
10/10
Exceptional
01 Mar 2026
Brittany
The rooms are very clean, it has a small kitchenette with a microwave!
They also have a laundry room . Would stay here again
Partner
10/10
Exceptional
01 Mar 2026
KOOKIE
The staff are so lovely, and the rooms are spotless.
Family
8/10
Excellent
28 Feb 2026
Louise
The room was spacious and clean. The hotel was very well run, extremely friendly and helpful by all the staff. The breakfast is basic but has everything I needed. Good location with a short walk to Shinjuku but far enough away that it's quiet at night. Local station was about a 5 minute walk which takes you straight to Tokyo main station.
Self
8/10
Excellent
27 Feb 2026
Jill
Great location in quiet neighborhood but close to subway lines and walking to Shinjuku.
Need to communicate housekeeping expectations with the front desk as they only pick up garbage daily. They will change towels or clean if you request.
Partner
4/10
Poor
22 Feb 2026
david
They have 2 hotels with the same name in the same neighborhood. Confusing and frustrating.
10/10
Exceptional
17 Feb 2026
Leslie
Spotless and spacious rooms, beautiful service and convenient location
Partner
10/10
Exceptional
17 Feb 2026
Sebastian
Very helpful staff and good location would reccomend
Friends
10/10
Exceptional
16 Feb 2026
Bryn
Room was very comfortable and spacious, staff was friendly and helpful, and location was great!
Leisure Partner
10/10
Exceptional
12 Feb 2026
Yair Othoniel
Buena ubicación a unas cuadras de la estación del Subway , buen precio para el tipo de hotel, los cuartos más grandes para el promedio de Japón, en general buena estancia
Leisure Friends
10/10
Exceptional
06 Feb 2026
Rowena
Room big & clean
10/10
Exceptional
31 Jan 2026
Garland
I love asians
10/10
Exceptional
25 Jan 2026
Mathew
Clean room, staff and amenities were amazing would recommend to anyone visiting Japan!
Partner
6/10
Pleasant
22 Jan 2026
Wilson
Breakfast was limited, room wasn’t very clean. Toilet smelled a bit, the last day, there was no water in the morning to shower or flush toilet.
Leisure Family
8/10
Excellent
20 Jan 2026
Nam
Good location, friendly staff.
2/10
Poor
20 Jan 2026
Manek
NO WATER IN ROOM ANYWHERE
Self
10/10
Exceptional
12 Jan 2026
Bee Leng
Very clean and nice room.
All the staff there were very friendly and nice.
Second time staying and best area.
Leisure Family
10/10
Exceptional
03 Jan 2026
Celia
This hotel is a great find! Very spacious and comfortable rooms and beds, decent breakfast, good location and super nice staff. The easy to use self service laundry was a plus! Certainly would stay again!
Leisure Family
10/10
Exceptional
23 Dec 2025
Flora
We enjoyed our stay, spacious rooms with kitchen
Friends_and_family Family
10/10
Exceptional
22 Dec 2025
Lena
Great location, bus stop just outside the hotel entrance, staff at reception were friendly and speaks English well
8/10
Excellent
10 Dec 2025
Christopher James
Hotel was good considering it's age - needs the tired decor updated. Breakfast was lukewarm at best but variety is ok. Overall, it is comfortable, quiet and in a good location.
Leisure Partner
10/10
Exceptional
10 Dec 2025
Katherine
Spacious room, great staff
Partner
10/10
Exceptional
03 Dec 2025
Ramon
Room spotless. Staff courteous and helpful, nice sized rooms with comfortable bed, though twin size. Walking distance to action but not so bustling in area. Restaurants nearby fine however. Depends what you want I suppose.
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
Elaine
Environmentally friendly and conscious. Staff friendly and helpful. Great location for our needs in Shinjuku.
Leisure
10/10
Exceptional
30 Nov 2025
Simon
Every aspect was great while staying at the Citidines Shinjuku
Leisure Friends
10/10
Exceptional
16 Nov 2025
Chiang
Spotless room and courteous staff.
Leisure Self
6/10
Pleasant
15 Nov 2025
Lewis
Well…room was tight! What really was annoying is NO COFFEE available until 10:00 am unless you bought their breakfast. So…off to 7-11 store across the street. Just crazy! And…there was no seating at all in the lobby. Arriving exhausted from international flight waiting to check in and they blocked off any seating area. Would not return to this hotel.
Partner
6/10
Pleasant
10 Nov 2025
PETER
Location is good but room is average and breakfast is bad.Definitely only a 3 to max 3.5 star hotel. Overpriced.
Partner
10/10
Exceptional
10 Nov 2025
Ali
Great location - nice quite
10/10
Exceptional
06 Nov 2025
Joseph
Very happy with my stay.
8/10
Excellent
04 Nov 2025
Rebecca
Rooms were a good size, staff were great. Area was good
10/10
Exceptional
30 Oct 2025
Jason John
The rooms were spotless, the staff curteous and the location great. The included breakfast was just okay and I could see some people being dissapointed if there are expecting a European style breakfast.

It was close to a lot of attractions and we walked everywhere. Don't let my breakfast comment deter you from staying here. I would stay here again.
Leisure Partner
10/10
Exceptional
15 Oct 2025
Judy
Quiet area a short walk to great coffee and local eateries. A longer walk to main Shinjuku area. Very friendly and welcoming reception staff. Room was well equipped. Comfortable bed. Laundry facilities were good.
10/10
Exceptional
11 Oct 2025
Fumi
The room was spacious.
10/10
Exceptional
09 Oct 2025
Alexander
Great hotel in convenient location. Its close to Shinjuku central area but in a quieter location. There are still lots of restaurants and bars close by. We had an apartment with kitchen which provided more space than the average Japanese hotel room and there is a good supermarket close by with lots of ready meals. The kitchen is small but well equipped
Partner
10/10
Exceptional
02 Oct 2025
Rachit
Everything was clean

Room has North American plugs which was great for us
Partner
10/10
Exceptional
29 Sep 2025
MARK
Friendly and helpful staff. Good restaurants and shops nearby. Beautiful park just a 5 to 10 minute walk away.
Partner
10/10
Exceptional
29 Sep 2025
Avery
Lots of dining options nearby
Leisure Partner
10/10
Exceptional
28 Sep 2025
Jeremy
Great hotel
Leisure Partner
10/10
Exceptional
23 Sep 2025
Edward
Front desk even better than most 5-star hotels
10/10
Exceptional
22 Sep 2025
Eric
Helpful and friendly staff. Great coffee in the lobby area. Laundry available.
Leisure
8/10
Excellent
18 Sep 2025
Jennifer
It was a lovely hotel. Staff was great - the double room suite was comfortable. Bathroom a bit small - mate inky reason for the four star was you could hear the train - not horribly load but it was there. No view. But it was worth every bit the money we spent on it. Great area - easy access.
Leisure Friends
10/10
Exceptional
11 Sep 2025
Krissie
Great property, close to the subway, cafes and supermarket. Our studio was much bigger than expected which was great!
Leisure Partner
8/10
Excellent
11 Sep 2025
James
Good location, close to subway station
10/10
Exceptional
11 Sep 2025
Christine
Citadines was close enough to the Shinjuku area, so we could walk there, and far enough to not hear any of the noise. I originally laughed at the amount of umbrellas they had until it rained / poured — then I was most grateful for them.
Leisure Family
10/10
Exceptional
11 Aug 2025
Anthony
Second time staying at this hotel, I would stay again in the future.
Leisure Family
10/10
Exceptional
18 Jul 2025
Suat
Great location only 5-10 mins walk
10/10
Exceptional
17 Jul 2025
Douglas
A fantastic location for us while we explored. Super clean room, excellent AC and wonderful staff. Free coffee was lovely too in the morning!
Leisure Family
6/10
Pleasant
02 Jul 2025
Georgia
Very noisy in the lobby as other guests just sat there very long time and monopolised all spaces. Staff could/ should say something. It justs brings down the overall experience if other's children can walk around and pick at the breakfast bar etc.
Leisure Partner
10/10
Exceptional
28 Jun 2025
EDUARDO
Citadines Shinjuku is pretty convincing located and at a walking distance of important landmarks. It has an easy access and the hotel personnel was very attentive and kind. The check in and check out were very easy.
Leisure Family_with_children
8/10
Excellent
19 Jun 2025
Clifford
Very friendly staff and convenient location.
Leisure Partner
10/10
Exceptional
19 Jun 2025
Priya
Good location, with big sized rooms for Japan. About a 15 min walk to the main shopping areas and so many stations close by that really make the commute a lot easier. The hotel staff were really helpful when it came to forwarding our luggage.
Leisure Partner
8/10
Excellent
18 Jun 2025
Nammuni
Bus stop just in front
Hotel
Leisure Family
6/10
Pleasant
17 Jun 2025
neil
This hotel had all the amenities expected from the way it was described: a nice size room with kitchen facilities, pleasant people at reception and a satisfactory breakfast. The stay was marred though, by the behaviour of other guests of a particular nationality. They were inconsiderate in constantly going in and out of each others rooms until well into the night, and allowing children run around make a noise.Remarkably more than 50 percent of the guests were of this nationality, and no sooner had some left than new ones arrived. Most of them were ignorant and only thought of themselves. At one point I had to ask one of the staff to intervene, which he kindly did, but that only related to one family; the others just carried on. Therefore despite the decent quality of the hotel, because of disruption, I could not stay here again.
Leisure Self
10/10
Exceptional
10 Jun 2025
Kazim
We had a great stay at this hotel during our family trip. The location was excellent—right in the middle of the city’s hustle and bustle—making it very convenient for exploring. The nearby train station was a big plus, allowing quick and easy access to major attractions.

One of the highlights was the fully equipped kitchen in the room, which was incredibly helpful for preparing meals, especially while traveling with kids. The room cleaning and supply services were excellent and consistent throughout our stay. The hotel staff were also very friendly and welcoming, which made the experience even more pleasant.

We chose not to use the on-site breakfast, as we found it a bit too expensive and not quite suited to our taste or usual breakfast preferences.

Overall, a very comfortable and convenient stay, highly recommended for families!
Leisure Family_with_children
10/10
Exceptional
25 May 2025
Kelly
Check in and out was easy. Room clean. Bed was very comfortable. Gym was small and not a lot of equipment. Walkable to grocery and convenience store. Train was 5 min walk.
Leisure Partner
10/10
Exceptional
22 May 2025
Austin
Great stay!
Leisure Partner
6/10
Pleasant
19 May 2025
Michael
Likes: very good location. Comfortable bed. Dislikes: no food options. Laundry service has to be handed in before 9am. Breakfast is not great and ends too early. Rooms are tiny.
Leisure
6/10
Pleasant
19 May 2025
Franklin
The hotel has a very strong spices odor. Don’t know what it is, Especially the elevator. Very unpleasant smell.
Leisure Partner
8/10
Excellent
16 May 2025
Paula
Overall good experience with friendly stafff. About 10 min walk from train station.
Leisure Family_with_children
6/10
Pleasant
12 May 2025
Roberta
For what it is, it is fine. Not luxury at all. Very small bath area and overall square footage. But if you are on budget, it will do. Not much around.
Leisure Partner
10/10
Exceptional
10 May 2025
Jose Carlos
I highly recommend Citadines Shinjuku Apart’Hotel to anyone looking for a peaceful, clean, and comfortable place to stay. It’s conveniently located with plenty of restaurants and stores nearby, making it easy to enjoy everything the area has to offer.
Leisure Family
10/10
Exceptional
10 May 2025
TIEN
Everything here is excellent—clean, convenient, and the staff is very helpful. Coffee, water, and hot cocoa are all included, which is a nice touch. The only thing I wish the hotel offered is a luggage scale to borrow. Currently, there’s only one in the lobby, so guests have to make multiple trips between their rooms and the lobby just to weigh their bags—something that can be inconvenient, especially before a flight.
Leisure Family
10/10
Exceptional
29 Apr 2025
Andrea

Would stay here again.

Really good location. Quiet hotel and nice sized room.
Friends_and_family Friends
10/10
Exceptional
27 Apr 2025
JULIE
This hotel was clean, quiet and the staff were very helpful. It's a bit of a walk from the centre of Shinjuku so was quiet and less busy around the area which we preferred.
Leisure Family
10/10
Exceptional
23 Apr 2025
Daisy
The room size is very good. But we have a small child , the room we booked is a twin bed. Except this, everything else is perfect. Very close to tube station Shinjuku Gyoemmae station, as well as Shinjuku station. The location can’t be beaten in this area. The room also have a kitchen and fully equipped. I suggest anyone with small child will be good for them.
Leisure Family_with_children
10/10
Exceptional
17 Apr 2025
Sarah
Hotel was clean. Staff spoke English which was very helpful. They even booked me a restaurant reservation since they spoke Japanese
Leisure Family
10/10
Exceptional
15 Apr 2025
Irene
After full days of walking and exploring Tokyo, this hotel was the perfect retreat. The bed was incredibly comfy. exactly what I needed to recharge at night. Staff are very friendly and helpful. I’ll definitely stay here again on my next trip to Tokyo!
Leisure Partner
10/10
Exceptional
12 Apr 2025
Tania
The studio style room made our 6-day stay extremely comfortable. Everything is super-clean and convenient.
Business_and_leisure Family_with_children
8/10
Excellent
07 Apr 2025
Scott
Staff were great and spoke English. Room was fairly small and had a bit of sewage order in the bathroom, which the hotel seem to know about since there was air freshener and they turned the fans on when they cleaned. Breakfast buffet looked ok but not exceptional, we did not purchase. Room was quiet with good heating controls. One side of the bed did not have an outlet or any charging ports, which was a bit annoying.

Location & surroundings

Citadines Shinjuku Tokyo
Shinjuku,Shinjuku-ku, 1-28-13, Shinjuku Ku, Japan

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Citadines Shinjuku Tokyo

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